Reviewed by: Julie
Anthony and Desmond were spectacular tour guides! Desmond is an expert at taking the amazing photos of your group, and Anthony is so knowledgeable and taught us so much with words, pictures, and artifacts while driving. But most of all, they were friendly and caring. I've never been more impressed with two tour guides! The tour showed us many interesting sites and we had a blast. It was the highlight of our trip to the big island!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/20 |
| Activity Date: | 2025/08/08 |
Reviewed by: Mieli
Viel Zeit auf dem Gipfrl vor Sonnenuntergang, um alles anzuschauen, toller Sternenhimmel mit Erklärungen, sehr gute Organisation , super Guide, James
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/20 |
| Activity Date: | 2025/08/18 |
Reviewed by: Derek
Crew was fantastic and so were the drinks. The vessel is very spacious and comfortable! Came aboard as part of my Bachelor party and it was an unforgettable and super fun time!
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Cruise |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/08/16 |
| Activity Date: | 2025/08/14 |
Reviewed by: Dolphin experience
Worth every second! The trainers make the experience so special and being so close to the dolphins was a once in a lifetime experience. Loved every minute!
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 5 & Up |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/15 |
| Activity Date: | 2025/08/13 |
Reviewed by: yuki
I was worried because I hadn't received a confirmation email for the tour (I contacted VELTRA and they followed up for me).
However, on the day of the tour, I was about 20 minutes late for the meeting time, but they kindly said, "It's okay!" and allowed me to join (I did call ahead). After boarding the boat, they provided a briefing on the sizes of the snorkeling equipment and how to use the camera correctly. They also prepared Japanese instructions, so even though my conversational skills are very basic, I felt comfortable participating.
The waves felt a bit high, but they designated a snorkeling area, and during the snorkeling, staff members were patrolling on a paddleboard, which showed they were very attentive to safety. It seemed like the tour was fully booked, but there were plenty of floatation devices and life jackets available. Although I could see to the bottom, there weren't many fish, likely due to the high waves, but we still had a great time as a family!
Since it was a large boat, I didn't experience seasickness, and the cruising to and from was enjoyable. I felt from our conversation that they have a great respect and consideration for the ocean. After getting wet, the cruising felt cold, so I think it would be good to have a separate towel that doesn't get wet. I found the free water a bit difficult to drink. Also, since there were no warm drinks available, if you're worried about getting cold, it's better to bring your own.
The staff were kind, and they were accommodating even with my limited English skills. It was fun!
ツアーまでは、予約確定のメールが来ていなかったりで心配でした(ベルトラさんに問い合わせして、フォローいただきました)。
が、ツアー当日、集合時間から20分ほど遅れてしまったのですが、『大丈夫よ!』と言ってくださり心よく参加させてくださいました(事前に電話はいれました)。
船に乗った後は、シュノーケルの物のサイズや、正しい動画の使い方をレクチャーしてくれます。日本語の案内も用意してくれるので、すごく簡単な会話しかできない私でも安心して参加できました。
波は少し高いように感じましたが、シュノーケルエリアも指定してくださり、シュノーケリング中も職員の方がサップに乗って巡回されていたりして、安全にはすごく気を配っているのが伝わりました。
ツアーは満席だったように思いますが、浮き輪や救命胴衣も十分に用意されてました。
波が高かったからか、底まで見渡せたもののお魚はそんなに多くみられませんでしたが、それでも充分家族で楽しめました!
大きなボートだったので、船酔いもなく、行き帰りのクルージング楽しかったです。
海への敬意や配慮もすごくされているのだとお話しから感じました。
濡れた後のクルージングは寒く感じるので、羽織るタオルは濡れてしまうのと別にあると良いと思いました。
フリーで用意されているお水が少し飲みにくいと感じました。あと、温かい飲み物はないので、冷えてしまうことが心配なら自分で用意して行った方がいいと思います。
スタッフの方も親切ですし、拙い英語力でも対応してくださいます。楽しかったです!
日本で買って行ったリーフフレンドリーの日焼け止めが使えず…でも、船にフリーで使っていい日焼け止めを用意してくれています。
日本で日焼け止めを買っていく場合は要注意です。
| Rating: | |
|---|---|
| Packages: | 14:00出港(シュノーケル1.5時間) |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/14 |
| Activity Date: | 2025/08/09 |
Reviewed by: Vai
We were traveling with young kids who were not really into snorkeling.. so we were looking inexpensive ways to look at some beautiful marine life. This was perfect for us. 5 minutes walk from our resort. Friendly, knowledgeable and more importantly patient staff. Luckily we kind of got a private tour as there was no one else at the same time as ours.
Kids loved it, we loved it too. Definitely recommended!!
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you and your family enjoyed the trip and your interactions with our crew.
We know there are a lot of ways to experience the ocean while you're on the Big Island, and we're honored you chose to join us onboard and that we've earned your recommendation.
Mahalo and A Hui Hou
| Rating: | |
|---|---|
| Packages: | 30-Minute Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/08/11 |
| Activity Date: | 2025/08/09 |
Reviewed by: Claude
It is an experience with my 3.5 year old daughter I will never forget, and I think she will remember forever. The trainer was very informative and great with kids. It’s clear how much they care about the dolphins, and the dolphins love what they do.
| Rating: | |
|---|---|
| Packages: | 10-Minute Wee Tots Program - One Toddler (Ages 2-4) + One Adult |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/08/10 |
| Activity Date: | 2025/07/16 |
Reviewed by: QPM
Great guide (local), the pick up spot is a neat art gallery with a snackshot. The tour was great, filled with local knowledge and just the right length.
You might want bug spray (we didn't need it) and the wild horses aren't shy so bring apple slices!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/08/09 |
| Activity Date: | 2025/07/19 |
Reviewed by: TL
Tour guide was informative. Ride was comfortable. BLT bacon was really good. Veggie burger was more filling than the BLT. Stargazing was minimal due to full moon but fun. Best not to go during around full moon time. Download a star app like Night Sky to help enhance the experience. Dress for cold wind. You are going to want to take a lot of pictures so if if your hands get cold easily, bring mitts!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/09 |
| Activity Date: | 2025/08/06 |
Reviewed by: Grammy
This was an incredible experience for my eight year-old grandson for his birthday. Parker was wonderful and even had the dolphins sing happy birthday to my grandson.
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 5 & Up |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/07 |
| Activity Date: | 2025/08/05 |
Reviewed by: L&H
No doubt of the beauty of Hawaii and God’s Creation. Tour Guide (Francis) was excellent…knowledgeable, fun and caring (we had one participant having trouble with altitude so had to return to welcome center taking about 1 hour of the group’s time to go back and travel back up, however, care extended by Francis is to be commended).
Disappointed in that part of the tour was to look through a telescope (explicitly listed as part of the tour) but that did not happen. Vans were “dated” but did the job. Overpriced in our opinion of what the experience provided.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/07 |
| Activity Date: | 2025/08/02 |
Reviewed by: はるパパ
The content of the show was excellent! However, the service at the Hilton hotel was disappointing. When I checked in at Hilton's Kingsland, the concierge advised me to arrive early to secure a seat, but when I actually went, I couldn't enter until the scheduled time. Despite having reserved a premium seat, I was made to wait in the general line. There were people who were allowed to enter preferentially, while we were left waiting and then admitted as general attendees. The event was held at a completely different location than what the concierge mentioned. What is the point of having a concierge??? But the show was absolutely fantastic.
ショーの内容は最高でした!
が、現地ヒルトンホテルの対応はいただけない。
ヒルトンのキングスランドにチェックインの際にコンシェルジュに確認したときは早めに行って席を確保したほうがいいといわれたのに実際に行くと時間まで入れずプレミアムシートを予約していたにも関わらず一般の列に並ばされた。
優先的に入っていく人たちもいたのに我々は待たされた挙句一般で入場。
コンシェルジュの言ってた全く違う場所での開催でした。なんのためのコンシェルジュ???
でも、ショーは最高によかったです。
It's better to clearly communicate the details of the ticket.
チケットの内容をきっちりと伝えたほうがいいです。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/06 |
| Activity Date: | 2025/08/05 |
Reviewed by: Loved it
Love the dolphins. Was a great experience with my animal loving 9 year old and rest of the family.
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 5 & Up |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/06 |
| Activity Date: | 2025/08/04 |
Reviewed by: Lana
We had an awesome time on the Spirit of Aloha sunset cruise with Hawaii Naurical. Our crew was fantastic: knowledgeable, helpful and very funny! We enjoyed everything from food and drinks to the amazing views on the coast. Would absolutely do this again and highly recommend to others. Mahalo for the memories 😊
| Rating: | |
|---|---|
| Packages: | Waikoloa Sunset Sail |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/05 |
| Activity Date: | 2025/08/03 |
Reviewed by: In your face manta experience
Really cool experience for the family. Adult kids of 23,21,18 really enjoyed it as well. Very friendly staff, manta rays got within inches of your face and even brushed up against you on occasion. Definitely an excursion that doesn’t take up a whole day or afternoon and you can squeeze in if your looking for something to do after dark
No need to bring a lot. Your not on the boat long so towels and such can stay at the car even
| Rating: | |
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| Packages: | Night Manta Discovery Adventure |
| Attended as: | Families |
| Posted on: | 2025/08/05 |
| Activity Date: | 2025/08/03 |
Reviewed by: ポコポコ
My wife was initially scared to board, but it wasn't too bumpy, and while receiving explanations in Japanese, we were able to see various mountains, volcanic craters, and waterfalls from the helicopter, which was moving. The price was a bit high, but we created wonderful memories that were worth it.
家内は最初乗車するのが怖がっていましたが、
たいして揺れることもなく、日本語での説明をしてもらいながら
色々な山や火口付近・滝などをヘリコプターから見られて
感動しました。
お値段はちょっと高額ですが、それ以上に良い思い出が出来ました。
Be careful of battery drain when filming videos on your smartphone! (I ran out of battery.) I was surprised that there was no turbulence at all during takeoff and landing. I find jet planes scarier.
スマートフォンで動画を撮影するときは電池切れに注意!(私は切れてしまいました)
離陸&着陸時全然揺れずビックリしました。ジェット機の方が怖いです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/08/03 |
| Activity Date: | 2025/08/02 |
Reviewed by: MC
We had a fantastic time on the nighttime stargazing and sunset tour with James! We learned so much and had a memorable night - the sandwiches, sunset and stars were top notch!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/03 |
| Activity Date: | 2025/07/30 |
Reviewed by: Ryu
I was able to see a lot of fish, and it was a wonderful experience. My son really remembers how delicious the chips we had on the boat were, to the point that he wanted seconds.
Just as we were returning to the port, there was a tsunami due to an earthquake in the Kamchatka Peninsula, which made us a bit anxious, but they safely returned us without any issues. I feel like I want to participate again.
魚もたくさん見られて、とても良い体験をせて頂きました。
息子は、船上で頂いたチップスが美味しくてお代わりしてしまうほどだったことがすごく記憶に残っているようです。
丁度港に帰る頃にカムチャッカ半島の地震の影響で津波が来たタイミングで、多少慌てましたが、問題なく送り返して頂きました。
また参加したいと感じています。
The ship was larger than I expected, and there were many people participating. Since there was no Japanese support, there were fewer Japanese people, but it was great for us to experience the overseas
思っていたより船が大きくて、たくさんの人が参加されていました。日本語対応ではないので、日本人は少なめでしたが、私たちにとっては海外の感覚を味わえて良かったです。
| Rating: | |
|---|---|
| Packages: | 14:00出港(シュノーケル1.5時間) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/08/02 |
| Activity Date: | 2025/07/29 |
Reviewed by: ラブレ
The horses were beautiful and cute, and the female guide was very friendly, speaking slowly and kindly, which made it a lot of fun. I participated again this year, just like last year. It was truly enjoyable, just like before. There were also flush toilets, and they had a good selection of rental items like windbreakers, which was helpful. Additionally, the pet dogs and cats were unbelievably friendly, and they brought me a lot of comfort.
馬も綺麗で可愛くガイドの女性も非常にフレンドリーでゆっくり丁寧に話してくれて、とても楽しかったので、昨年に続き参加しました。前回同様本当に楽しかったです。水洗トイレもあり、ウインドブレーカーなど貸し出し用グッツもそろっていて助かりました。またペットの犬猫達も信じられない位人懐っこい性格で、彼らにも癒されました。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/02 |
| Activity Date: | 2025/07/28 |
Reviewed by: Mama Bear
I was disappointed with this tour for lack of hospitality, communication and false advertising. The tour guide is not an astronomer or someone who writes articles for astronomy mazagines or even a local Hawaiian. They are very knowledgeable, patient and friendly guides but also lack communication with the tour company. For instance, we had 10 people in our tour and they were told only 6 so he wasn’t prepared with enough hot chocolate or parkas. It may also be the reason he didn’t offer snacks or water to anyone and tried to get more people to drink coffee at 9 pm! I was also disappointed that we didn’t go to the Kona coffee farm as advertised in the itinerary and confirmed when they called. You also have to select your meal prior to arrival or seeing the options which is undesirable. Finally, when they called to confirm they told me not to bring anything - no water, jacket, hiking boots etc since all would be provided and tennis shoes were enough. First off, I came prepared with everything in my luggage but since they said not to bring a big bag or too many items we were underprepared. My son was freezing because the parkas are huge and they were passed out but left for people to get when they were freezing. Our tennis were covered in dirt and sand because we stopped at a beach and walked the sand. I would have to be informed in advance that we’re going to a beach and not the coffee farm and to have proper attire. The stargazing was nice and we saw a lot of stars and constellations but it was not pleasant because of the lack of preparation. I do not recommend this tour. If you book, don’t listen to their advice and come prepared with attire, water and snacks on top of the exorbitant price you pay. Or you could ask to go with the tour that matches the advertisement but I tried that already. Heed the warning. I didn’t and while we don’t regret it we regret the company.
All of the above. Confirm, confirm, confirm!
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Weather: | Rainy |
| Posted on: | 2025/08/01 |
| Activity Date: | 2025/07/31 |
Reviewed by: Johnsons
Such an amazing experience! Pictures don’t do justice of being up so high above the clouds. The sunset was gorgeous, the sandwich was good, the stars were incredible!
Shoyo was very kind and took great pictures!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/30 |
| Activity Date: | 2025/07/28 |
Reviewed by: Shelli
Great experience! Like snorkeling without getting wet. They took us over beautiful reefs with lots of fish. It was fun! The guides were great!
Great for all ages!
Aloha Shelli,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew -- and we appreciate getting to see those photos you took too!
We know there are a lot of activities to choose from when you're on the Big Island and we're honored you chose to join us onboard.
Mahalo and A Hui Hou
| Rating: | |
|---|---|
| Packages: | 30-Minute Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/26 |
Reviewed by: Yuki
Participating as a family of four was truly a courageous choice, especially considering the impact of the exchange rate, but I'm so glad we decided to go for it! It was my first time on a helicopter, and thanks to the thoughtful care of the staff and pilot, I was able to enjoy it without any worries. I wanted to see the Kilauea volcano erupting magma, and I was able to capture that on video to show my elderly mother who was waiting back in Japan. Additionally, we chose a tour that included a stop at a waterfall, and that turned out to be a fantastic decision! It allowed us to truly experience the lush nature of the Big Island. The view of the mountains and valleys from the sea, the green landscape, the blue coral reef waters, and the brown-black of the volcano and lava were all so vibrant and unforgettable. Plus, we were greeted by a cute dog! I wholeheartedly recommend this tour.
為替レートの影響もあり、家族4人で参加するのは本当に勇気がいる選択でしたが、思い切って参加してよかったです!人生初のヘリコプターも、スタッフとパイロットの細やかな心遣いで心配せず、心から楽しむことができました。キラウェア火山がマグマを噴き上げている様子を見たくて参加したのですが、その動画も撮って、日本で待っていた年老いた母にも見せることができました。また、せっかくならば・・・と滝に寄るツアーにしたのですが、これが大正解!自然豊かなハワイ島を感じる内容となりました。海から見る山や谷の緑とサンゴ礁の海の青、火山や溶岩の茶黒。カラフルで自然の姿をしっかりと目に焼き付けることができました。そして、アイドル犬が出迎えてくれます。とってもキュートですよ。心からお薦めのツアーです。
The UV rays are strong. My eyes are sensitive to UV light, so I wore sunglasses. You can only bring sunglasses and one bottle of water (which is provided for free), so it's best to prepare sunblock an
紫外線が強いです。私は目が紫外線に弱いので、サングラスをしていきました。サングラス、水1本(無料配布)以外は持ち込みできないので、日焼け止めクリームなどの日焼け対策は事前にしっかりとした方がよいです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/09 |
Reviewed by: Yuki
Some comments mentioned that the food was not great, but all four of us were very satisfied. It's a buffet style where you can pick what you like, and since we had premium seats, we were able to get our food early while it was still available. The staff at our table frequently came to take drink orders. The show was enjoyable from start to finish. There were luaus, hula performances, and Hawaiian songs, allowing us to fully experience Hawaii. Although the exchange rate is poor right now, making it feel expensive, it was still a great way to create family memories.
食事が今一つというコメントもありましたが、我々4人は全員大満足してました。ブッフェスタイルで好きなものを取りにいきますが、プレミアムシートだったので、早めに空いている中で取りにいけました。飲み物はテーブル担当スタッフがこまめにオーダーを取りにきてくれます。ショーは、初めから最後まで楽しむことができます。ルアウもあればフラやハワイアンソングもあり、ハワイをたっぷり感じることができます。今は為替レートが悪いので高額に思いましたが、それでも、家族旅行の思い出作りにはよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/27 |
| Activity Date: | 2025/07/04 |
Reviewed by: jeri
30 years ago i swam with the dolphins and remember it well. our morning at dolphin quest was just as delightful! the staff was amazing and our three girl dolphins were an absolute delight. learning about these magnificent creatures and then actually interacting with them made this a five star experience.
Aloha- Thank you for coming back to visit us and for your feedback. We love to hear that you have had delightful experiences with us. We also find these creatures magnificent and are glad that you were amazed by our team as well. I was also here 30 years ago and am happy that we are still able to touch so many hearts and minds sharing about these beautiful dolphins. Mahalo- a hui hou no (until we meet again)
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 10 & Up |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/07/26 |
| Activity Date: | 2025/07/24 |
Reviewed by: John
Forest was a superb guide to this stunningly beautiful and magical valley -he was fun and so knowledgeable. The whole family loved the experience, with our girls wanting to return again the next day. We highly recommend!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/07/25 |
| Activity Date: | 2025/07/22 |
Reviewed by: Shana and Steve
The staff were welcoming, informative and helpful. The boat ride was enjoyable. The location where we snorkeled was underwhelming. We did see tiny, colorful fish, and some corals, but nothing else of note.
| Rating: | |
|---|---|
| Packages: | Snorkel Sail |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/07/22 |
Reviewed by: Shana and Steve
Forrest was an excellent guide, full of personal insight into the region as well as its history. He shared with us his experience in the valley, told us about the things and places we were viewing, and explained the challenges the region has and still does face. We loved the views, the animals, and the friendly greetings from the locals.
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/07/23 |
Reviewed by: Holly & Dan
We had a great morning kayak trip and Olivia was wonderful!! We loved her stories about the history of the area and learning more about Hawaii in general. Thanks especially for your breakfast tip on the Coffee Shack, what an awesome spot! It all made for a perfect morning, thank you Olivia!!
| Rating: | |
|---|---|
| Packages: | Morning Dolphins Kayak Tour |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/21 |
Reviewed by: Rebecca
We’ve been with family. Children 12 and 10 years old. All of us were so excited and totally happy with this experience!
| Rating: | |
|---|---|
| Packages: | Swim with Mantas |
| Attended as: | Families |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/21 |
Tips and suggestions
Reply from activity provider
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I couldn't use the reef-friendly sunscreen I bought in Japan... However, they provide free sunscreen on the ship that we can use. Be careful when buying sunscreen in Japan.