Big Island
The driver-and-guide James has a rich knowledge of history of volcanoes and history of hawaii, and also provides expert guides on the stars.
Take your warm shoes with you.
I would not change one thing about this tour. It exceeded our expectations. the communication before the experience was excellent. Jason was an exceptional guide - so attentive! He is an expert in astronomy and Hawaiian history which we greatly enjoyed. He had a great telescope and a cool machine that takes pictures of celestial objects in the sky that he EVEN EMAILED TO US LATER! Just wow! The chicken stew was delicious too! An overall amazing, once in a lifetime experience. Thank you! Rita and Bob
None - great communication too!
I participated in an English-only tour because the Japanese-speaking reservations were fully booked. The experience itself was impressive, as there are many similar tours in the area, and manta rays regularly approached us. The staff was also very accommodating. However, the time spent floating in the sea was quite long, and it can be tough if you don't have the stamina to hold onto the float. My wife had to retire midway. There were no unnecessary services, so it was relatively inexpensive, and it might be a good option for those looking for this kind of experience.
日本語対応の予約がいっぱいだっだので、英語オンリーのツアーに参加しました。
体験自体は周辺にたくさんの同じようなツアーがあるため、マンタが定期的に近づいてきますので迫力がありました。スタッフも対応が良かったです。
ただ、結構海に浮かんでいる時間が長いのと、浮き輪に捕まっている体力が無いと厳しいです。嫁さんは途中でリタイヤしました。
余計なサービスもないので比較的安価でしたし、このような内容を希望する人はいいかもしれません。
The boat is small, so it sways quite a bit. For those who are prone to motion sickness, taking anti-nausea medication is a must. Since all explanations and instructions are in English, I think those w
船が小さいので、結構揺れます。船酔いに弱い人は酔い止め必須です。
説明や指示が全て英語なので、英語が出来ない人は避けたほうがいいと思います。
Since I stayed at Waikoloa Village, I decided to book Dolphin Quest. The prices were high due to the weak yen, but I thought the experience for my child was priceless, so I made the reservation. The group was divided into two, with one team that understood English and another that did not. The team that didn't understand English had four Japanese and one Indian. Later, you can purchase photos for download.
ワイコロアビレッジに宿泊したため、せっかくなのでドルフィンクエストを予約しました。
円安だし値段は高かったけど、子供の経験はプライスレスだと思い予約。
グループを2つに分けられて、英語がわかるチームと分からないチームに分けられました。
英語わからない方は日本人4.インド系1でした。
後日ダウンロードの写真購入ができます。
3 manta rays out, so scary but so beautiful! a memory our kids will get to have forever!
Great day, we got lucky to get to see the current ruption! What a perfect experience.
I went to the Onizuka Visitor Center, but the tour was canceled due to strong winds. However, I learned that I could reschedule for a fee, so I tried again the next day‼️ I was able to reach the summit safely. This was my fourth time, and I think the reassurance of having a reliable guide each time is very important. I plan to bring different guests next time and will definitely ask for your services again. Thank you!
オニズカビジターセンターまで行って強風のためツアーが中止になりましたが、振替が有料ですが出来ることを知り翌日に再チャレンジ‼️
無事に山頂に行くことが出来ました。
今回で4回目になりますが毎回、しっかりとガイドしてくれる安心感は大事だと思います。
次回も違うゲストを連れてお願いすると思います。
ありがとうございました。
I believe it is important to thoroughly prevent altitude sickness.
高山病に対する予防の徹底が大事だと思います。
Kevin was fantastic! He gave us wonderful instruction and tips for the tandem kayak.
He also gave us amazing information on the island and ocean. Kevin provided all equipment and even water.
We had the best time snorkeling, cliff jumping and kayaking along the coast. We loved the sea cave stop.
Highly recommend- thanks Kevin :)
I went on the stargazing tour for the second time this time. It was a full moon, so there were slightly fewer visible stars than last time, but I was overwhelmed by the beautiful night sky. Despite the cold, the hot cocoa they prepared was exceptionally delicious. The sandwiches provided were also tasty. Thank you very much.
今回2回目の星空ツアーに行きました。
満月で、見える星の数が前回より少し少なかったですが美しい星空に圧倒されました。
かなり寒い中ホットココアを用意してくださって格別に美味しく感じました。
提供されたサンドイッチも美味しかったです。
ありがとうございました。
On a full moon, the brightness of the moon seems to reduce the number of visible stars. However, the moon itself looks quite beautiful.
満月だと月の明かりが眩しくて見える星の数が少なくなるようです。
ただ月自体がかなり美しく見えます。
The Big Island is so beautiful and to wrap up at Mauna Kea- the perfect tour!!
The Big Island sunset is stuck in our brain, we wish to be back on the gorgeous Kona waters!
Thank you for joining us! We are glad that our gorgeous island left such a lovely impression!
This is my third manta tour, and each one has been different. This time, I felt the most at ease. Having support from Japanese staff was really helpful. The moment the manta appeared was truly breathtaking. However, it was quite cold during this season, and the return trip to the port was chilly, so those planning to go should prepare accordingly.
マンタツアーは3回目ですがそれぞれちがうツアーで今回が一番安心できました
日本人のサポートがあるのは本当に助かります
マンタの出てくるポイントも本当にまじかに 現れ 感動の瞬間でした
ただ 時期的に寒く 港に着くまでの帰路は寒かったので行かれる方はそれなりの準備をしてくださいね
Aloha Ketsuko. Thank you for participating in Manta University. Seeing wild mantas up close is magical and truly an unforgettable experience! We are also glad to hear your comments about the Japanese guide. We appreciate the valuable information you shared regarding the seasonal temperature experience. If you have the opportunity to visit Hawaii again, please come back to re-enroll in Dolphin School. All of us on the crew sincerely look forward to seeing you again. Mahalo nui and A hui hou!
アロハ けっつこ様。マンタ大学に参加していただき、ありがとうございました。間近で見る野生のマンタは幻想的であり、忘れられない感動体験になりますよね! 日本語ガイドに関するコメントも嬉しく思います。また、時期的な体感温度に関する有益な情報を発信していただき感謝いたします。またハワイにいらっしゃる機会には、ぜひ、イルカの学校へ再入学しに来てくださいね。けっつこ様とまたお会いできますよう、クルー一同心よりお待ちしております。Mahalo nui and A hui hou!
You can enjoy a horseback riding experience in the wonderfully beautiful nature shown in the photos. The horses are all gentle and well-trained, and even as a beginner, I had a great time riding.
There are Japanese versions of the notices and forms available on-site.
The guide speaks only in English, but they talk very slowly and clearly.
Wearing a helmet while riding is optional, but it's best to wear one.
The ranch is located at an altitude of about 1000 meters, and it can get quite cold when the wind blows or it rains. They can lend you a jacket, but make sure to prepare for the cold as well.
写真のような大変素晴らしい自然の中で、乗馬体験ができます。お馬さんたちはみな大人しく、よくトレーニングされており、初心の私も楽しく乗馬を楽しめました。
現地での注意書き、記入用紙などは日本語版が備えてあります。
ガイドは英語のみですが、大変ゆっくりとわかりやすく話してくれます。
乗馬の際にヘルメット着用は選択性になっていますが、必ず着用しましょう。
牧場は標高が1000mくらいの所にあり、風が吹いたり雨が降ったりすると、かなりの寒さになります。ジャケットは貸してもらえるのですが、防寒対策もきちんとしていきましょう。
Brett was an excellent tour guide. Funny engaging and informative. It is a long day as the island is rather large. Greenwell Farms (coffee farm) was our first stop. Excellent coffee! Brett explained the growing and harvesting process, followed by tasting and souvenir purchases. Then on to the Punalu'u sweetbread bakery for treats. I lived the Lilikoi flavored pastry. Nice gift shop also. Next stop was Punalu'u black sand beach with a bonus sleeping turtle. Quick provided tasty lunch at a shady state park. Next into Volcano National Park. Brett has fantastic volcano pics. Kilauea was steeming and erupted hours later. Traveled down a large lava tube, very cool. Huge old lava fields. Next on to Rainbow falls and majestic Akaka falls on the East side of the island. On the North end, we visited Waipi'o lookout for sunset. It was along day, but excellent. Strongly recommend. Brett made the trip very enjoyable.
It is a long day, lots to see.
I saw many reviews mentioning that the weather is often bad in winter, but on January 3rd, when I participated, it was clear and we were able to reach the summit without any issues. The sunset seemed to fall into the clouds, but it was incredibly beautiful. Our guide, Sho-you, was entertaining during the journey and very considerate, making the travel time enjoyable.
As for stargazing, I thought it might be hard to see because the moon was bright, but we were able to see various constellations, and the moon, Saturn, and Jupiter looked stunning through the telescope. The guide's explanations about the night sky were very interesting for us!
The BLT sandwich we had at the summit was seasoned perfectly and tasted better than I had imagined (laughs). I haven't received the photos yet, but I'm sure they captured some wonderful moments.
The tour itself and the guide were fantastic, and we had a great time, but there was a slight disappointment. I was a bit late for the scheduled meeting time of 14:30, so I called to inform them, but the person who answered the phone (not the guide) was quite rude. In the end, we arrived almost on time, but when we got to the meeting place, the tour vehicle was not there... After several calls, it turned out that the meeting time we were given was incorrect, and it was actually 15:00. They did apologize, but I wondered if they had noticed it when I first called, it might have prevented any unpleasant feelings (the notification about the change in meeting time came later...).
Also, I had signed up for the English tour, but when we joined on the day, it turned out to be a Japanese tour. Since three out of four participants were Japanese, we ended up enjoying it, but I think it would have been better if we had been informed in advance about any changes.
So, while the tour itself deserves five stars, overall, I would rate it four stars.
冬は天気が悪い日が多いという口コミもたくさんみかけましたが、参加した1月3日は快晴で、問題なく山頂まで行けました。
夕日は雲の中に落ちる感じではありましたが、すごくきれいに見えました。
ガイドの翔陽さんの道中のトークもおもしろく、気配りも素敵な感じで、移動時間も楽しい時間を過ごせました。
星空観測も、月が明るい日だったので見えづらいかなと思いましたが星座もいろいろ見ることができ、望遠鏡で見た月、土星、木星もとてもきれいでした。ガイドさんの星空解説も、我々にとってはすごくおもしろかったです!
そして山頂でいただいたBLTサンド、塩がきいてて想像してたよりおいしかった(笑)
写真はまだいただいていないですが、きっと素敵なのを撮っていただけているはず。
ツアー自体もガイドさんもすばらしく、良い時間を過ごせたんですが、少しだけ残念だったことが。
通知されていた集合時間14:30に少しだけ遅れそうだったので電話連絡をしたのですが、電話口に出た方(ガイドさんとは別の方)の態度が大変横柄でした。結局ほぼ遅れずに到着できたんですが、待ち合わせの場所に行ってもツアーの車はおらず・・・何度か電話連絡して、結局我々に伝えられていた集合時間がまちがっていて、本当は15時だったことが判明。一応謝ってはいただいたんですが、最初に電話した時に気づいていただければいやな気持にならずに済んだのかな、と思いました(集合時間変更の通知は後から来ました・・・)。
また、英語ツアーで申し込んでいたんですが当日合流したら日本語のツアーになっていました。4人中3人は日本人だったので結果的には楽しめたんですが、変更がある場合は事前にご連絡いただけると良かったかなと思います。
ということで、ツアー自体は☆5つだったんですが、総合して☆4つにさせてもらいました。
You can borrow a thick jacket, so if you're someone who gets cold easily, it might be a good idea to ensure you have proper warmth for your lower body.
分厚い上着は貸してもらえるので、寒がりな方は下半身の防寒をしっかりしていくといいかも。
Dear Kumik,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stars Tour. We sincerely regret that you felt uncomfortable with our staff's service, and we would like to take this opportunity to apologize. We are truly sorry for this. Additionally, we acknowledge that there was a mistake regarding the pickup time. We will ensure to confirm this multiple times to avoid any errors in the future and will consider improvement measures.
We sincerely look forward to your next visit to the island.
Thank you.
Nature School
Tomoe Kimura
Kumik様
弊社のマウナケア山頂夕陽と星のツアーにご参加いただきまして誠にありがとうございました。弊社のスタッフの対応に対して不快な気分になられたことを大変遺憾に思います。この場を借りてお詫び申し上げます。大変申し訳ございませんでした。またお迎え時間を間違えてお伝えしていたとのこと、こちらに関しては間違いのないように何回も確認致しますが不十分であったと認識し改善策を検討致します。
Kumik様ご一行様の次回のご来島を心よりお待ち申しております。
ありがとうございました。
ネイチャースクール
木村智恵(Kimura Tomoe)
Small group experience with a great guide! He was very informative and wanted us to understand about the area! Would recommend this to newcomers!
My tour guide, James, was great! He was informative, kind, patient and made the experience fun. Seeing the sunset on a volcano summit and then stargazing afterwards is a bucket list thing that everyone should do! Unforgettable!!!
The altitude is a bit much. I felt dizziness several times, but it was manageable.
I found information online and on YouTube that some people drive to the summit of Mauna Kea by rental car, so I was hesitant about whether to join a tour, but it was definitely the right choice to participate.
First of all, even with a navigation system, it seems easy to get lost as it gets dark, and returning at midnight while tired from the trip makes it even more challenging. The parking space at the summit is also limited, so I believe joining a tour is the best option. I actually wanted to choose a Japanese tour, but it was fully booked, so I joined the English tour instead. However, when we observed the stars through the telescope, we were at the same location as the Japanese tour by VELTRA, so I was able to listen to the explanations from their tour guide.
The tour I participated in had three Americans and seven Japanese participants. On the way back, it seemed that the local Japanese guide had selected the music, as Japanese hit songs related to the sky (like Ayaka's "Mikazuki" and Checkers' "Hoshikuzu no Stage") were playing, and I secretly enjoyed it while everyone else was sleeping.
ネットやYouTubeでマウナケア山頂までレンタカーで行く方もいらっしゃるとの情報があったので、ツアーに参加するか迷いましたが、参加して正解でした。
まず、山頂まではナビがあったとしても暗くなってくると迷いそうですし、何しろ帰りは真夜中で旅の疲れもあり眠くなります・・・。頂上の駐車スペースも狭く、個人で行くよりツアー参加がベストな選択と思いました。本当は日本語ツアーを選択したかったのですが、定員オーバーで英語ツアーに参加しました。ただ、天体望遠鏡で星を観察する時は同じVELTRAさんの日本語ツアーと同じ場所だったのでそちらのツアーガイドさんの説明を聞くことができました。私が参加したツアーはアメリカ人3人日本人7人でした。帰りの車内ではおそらく現地の日本人ガイドさんが選曲されたのか?空にまつわる邦楽ヒットソング(絢香の三日月やチェッカーズの星屑のステージなどなど)が流れていて、みんなが寝ている間密かに楽しんでいました。
They provided ski gear, which was sufficient. I had a sandwich for a light meal. Since the journey there and back is long, it might be nice to have some snacks as well.
防寒具はスキー用の上下の様な物を貸していただけるのでそれで十分でした。軽食はサンドイッチを頂きました。行きかえりの道中長いので、少しおやつがあってもいいかも知れません。
Exceptional experience!!!! AAA+++!!!! Highly recommended, we loved it!!
Book early
It was unfortunately a cloudy day, but thanks to the cheerful crew, my spirits were lifted. Even with my limited English, they understood me and responded kindly. The sea was cold, but it was beautiful and became an unforgettable memory.
あいにくの曇り空でしたが、陽気なクルーのおかげでテンションがあがりました。私のつたない英語でも、理解してくれて、優しく対応してもらいました。
海は冷たかったけど、美しくて忘れられない思い出になりました。、
You can really feel that you've come abroad when there are no Japanese passengers. I recommend it for those who can enjoy that experience.
乗客に日本人がいなくて、海外に来たー!って実感できます。それが楽しめる方にはお勧めです。
The sunset and starry sky were amazing.
The sandwich I had at the summit was incredibly delicious.
The warm cocoa was also fantastic.
夕陽も星空も最高です
山頂で食べたサンドイッチが最高に美味しかったです。
あったかいココアも最高でした
Thank you for a wonderful experience, blessed by good weather! I was able to see a beautiful sunset and a sea of clouds, a sight that is hard to come by in life.
天候にも恵まれ、とても素晴らしい体験をありがとうございました!
綺麗な夕日と雲海で、人生でなかなか見ることができない光景を見ることができました。
The hot cocoa during the tour is delicious!
ツアー中のホットココアが美味しいですよ!
Right after we set off, we spotted a pod of dolphins near the exit from the port. They even showed us some jumps. The snorkeling point seemed to be beginner-friendly since there were children, but the waves were quite rough, and there were only a few types of fish, so it wasn't a very impressive experience. As a result, some participants got seasick, and although it was a tour that included lunch, when I mentioned that I couldn't eat, nothing was provided, and the tour ended. I wasn't able to ask because my English isn't very good, but I wish they had at least asked if I wanted to take something back.
出発してすぐ、港からの出口付近にイルカの群れを発見。ジャンプも見せてくれました。シュノーケルは子供も居たので初心者向けのポイントだった様ですが、結構波が荒く、魚も数種類で感動体験とはいきませんでした。結果参加者は船酔いしてしまい、昼食付きのツアーでしたが今は食べられなそうと言ったら何も提供されないままツアー終了。英語が不慣れな事もあり聞けませんでしたが、せめて持ち帰るか?など聞いて欲しかったです。
I wouldn't particularly recommend snorkeling. You might enjoy a dolphin and whale watching cruise more.
シュノーケルは余りオススメ出来ない。イルカ、クジラのウォッチングクルーズの方が楽しめるかもしれません。
Aloha, Yuzu. Thank you for participating in the Dolphin Watch & Double Snorkel by Dolphin University on the Big Island. We were glad to encounter a pod of dolphins and see them jump! We also appreciate you sharing your dolphin photos. However, we apologize that the snorkeling did not meet your expectations due to rough sea conditions. We will share your feedback regarding lunch with our staff to improve our services in the future. We sincerely look forward to your next participation. Mahalo nui and a hui hou!
アロハ、Yuzuさま。ハワイ島ドルフィンウォッチ&ダブルシュノーケルbyイルカ大学に参加していただき、ありがとうございました。イルカの群れに遭遇しジャンプを見せてくれて良かったです!! またイルカの写真を共有していただき感謝いたします。しかしながら、シュノーケルは海が荒れていたようであり、Yuzuさまの期待に応えることができず申し訳ございませんでした。ランチに関してはYuzuさまのご指摘をスタッフと共有し、今後のサービス向上に繋げさせていただきたいと存じます。Yuzuさまのまたのご参加を心よりお待ちしております。Mahalo nui and a hui hou!
Waipi'o Valley looks very different from above compared to when you actually descend into it. Once you step onto the land, you can feel as if you are in the village from the movie Moana. The guide was very friendly and explained the plants and flowers during the tour. The scent of the vanilla flower that was picked and handed to me lingers in my nose.
ワイピオ渓谷は上から眺めるのと、実際に降りるのとでは、大きくイメージが異なります。
その地に降り立つと、映画:モアナ の村はこんな感じだったのかと、感じることができるでしょう。
ガイドさんはとてもフレンドリーで、ツアー中に草木や花の説明をしてくれます。
摘んで渡してくれたバニラの花の匂いが、鼻の奥に残っています。
I recommend watching the movie "Moana" in advance. I watched it on the plane on my way back and thought, "Ah, I was in this world."
映画:モアナ を事前に見ておくことをお勧めします。
自分は帰りの飛行機の中でみて、あぁ、この世界に行ったのだなぁと思いました。
We had a wonderful time with James! He explained things thoroughly! He did not try to rush us in any way, and took lots of nice pictures! I would highly recommend taking stargazing tour with Hawaiian eyes!
We took the tour on 12/24/2024. It was a full car but very friendly and nice guests together! The eruption was very stunning and the star gaze - wow!
Our guide James is very helpful patient and good at photo shooting as well. He can also speak a little Japanese. Parka jackets saved our lives for sure.
The overall trip experience was excellent. The sandwich was surprisingly good as well.
The tour guide's support was wonderful in every aspect, and I had a very meaningful experience. I hope to have the opportunity again.
ツアーガイドの方の対応があらゆる面で素晴らしく、とても有意義な体験をさせていただきました。また、機会がありましたらよろしくお願いいたします。
Host was really good, very polite and understanding.
The sandwiches were good, and the hot coco while stargazing, was delicious cherry on top of the whole experience.
The only issue I would complain about is the vehicle, because the space was really cramped up and it was a struggle to get in and out of the vehicle. Many from the back of the vehicle complained about the air conditioning, but I didn’t feel any discomfort, even though I was in the last row
I would recommend adding details of the vehicle, and leg space availability.
I had high expectations for the food at Legends of Hawaii, but there wasn't anything particularly delicious for us Japanese. It was disappointing. Unfortunately, considering the cost and time for the attraction, I don't think I would choose it for my next request.
レジェンズ・オブ・ハワイへの期待感から、料理も期待しておりましたが、我々日本人にはとてもおいしい食べ物は、ありませんでした。期待外れでした。残念ながらアトラクションとしての金額と時間を考えると、次回のリクエストには選べないと思いました。
The summit of Mauna Kea at 4,000 meters is absolutely amazing. Aside from the fact that the oxygen is 40% thinner than at sea level, it’s an incredible experience. This is my second time reaching the summit, and I over-prepared, thinking it would be just as cold as last time. However, I realized there is a significant difference between the January ascent and the September ascent, almost like winter and summer. I was lacking information, but I still had a wonderful experience.
なんと言っても、マウナケアー山頂4000m級の登頂は最高です。酸素が下界より40%も薄いことを除けば、すごい体験です。今回で2回目の登頂になりますが、準備をし過ぎて、寒い寒いことだけが、前回の登頂で、今回も絶対寒いと思い、準備万端に出向きましたが、全回の1月登頂と、今回の9月登頂では、冬と夏ぐらいの違いがあるといううことがわかり、情報不足でした。でも素晴らしい体験ができました。