Reviewed by: Karen from MO
We enjoyed the Island Breeze Luau. We were seated with a great group of people and enjoyed talking with them.. The show was very well done. The fire dancer at the end was especially good. The food was very good and had a lot of choices on the buffet.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/07 |
Reviewed by: Stephany
It was a great snorkeling experience. They did a great job all around. Seeing Dolphins is a guarantee. They hang out just off the coast on the way to and from the snorkeling location. The food they served was great and included (breakfast/lunch). They provide some drinks for free with the food. Any smoothies or alcoholic drinks you must pay for and there is a bar on the boat for that. They provide rash gaurds, towels, fins, snorkels, various floatation devices (noodles, boards, etc...). I did start feeling a little sea sick and missed out the last 15 min of water time before we headed back. So I would recommend taking some Dramamine if you get motion sickness.
| Rating: | |
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| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/21 |
Reviewed by: はく☆
We used this for our honeymoon! We stayed at Hilton Waikoloa Village and also made reservations for a show.
We had booked premium seats, but after reading reviews, we learned that if you don't arrive early, you won't get good seats. So even though the meeting time was 5 PM, we arrived at 4:45 PM. We were guided to the very front of the long table, right in front of the stage. The seating is really based on the order of arrival. If you want to see up close, it's better to line up early!
They also guided us to the food quickly, so we were able to eat without waiting! However, since it was a buffet, if others who were not in the premium seats were still on their first round, it was hard to go back for seconds. So if you're a big eater, I think it's better to take two plates at once!
Drinks were ordered at the table, which was convenient! Most of the options were cocktails, and my husband only had Corona beer.
The narration for the show was all in English! If you don't understand English, you won't have any idea what they are talking about. It was really just for viewing. My husband didn't understand any English, so it felt like just watching the show for him.
ハネムーンで使用しました!ヒルトンワイコロアビレッジに宿泊し、ショーの予約もしました。
プレミアム席の予約をしていましたが、クチコミをみてその中で早めに行かないといい席にならないとのことだったので17時集合でしたが16:45には集合しました。長机の一番前、ステージ真ん前へ案内してもらいました。席の案内は本当に来た順です。真ん前でみたいのであれば早めに並んだ方がいいですよ!
料理も早めに案内してくれたので、待たず食べることができました!ただ、ビュッフェですが2回目を取りにいくには他の人がまだプレミアム席ではない人がまだ1回目だと全然取りにいけないので、ものすごく食べる方は2皿持っていった方がいいと思います!
ドリンクは席での注文なので楽でした!ほとんどカクテルばかりで旦那はコロナビールオンリーでした。
ショーのナレーションは全て英語!英語がわからないと何を話しているか全くわからず。本当に鑑賞のみです。旦那は英語が全くわからなかったので、ショーのみって感じでした。
| Rating: | |
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| Packages: | プレミアムシート |
| Attended as: | Couples |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/09/19 |
Reviewed by: M.TAKAKO
Reserving with a higher budget was definitely the right choice! I was able to see a powerful show from the front row, which was fantastic. The staff were very friendly and even took videos on my phone, allowing me to create great memories. The meal was also very satisfying, leaving me completely full. 😊
予算を高い方で予約したのは大正解でした!
最前列で迫力のあるショーを見る事ができてとても良かったです。スタッフの方もとてもフレンドリーで携帯で動画を撮ってくださり良い思い出を残す事が出来ました。食事もお腹いっぱいになるほどで大満足でした(^^)v
| Rating: | |
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| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/17 |
Reviewed by: ジタハ
This was my second time at the luau show, and both adults and children enjoyed it. Among the performances, the fire dance was particularly impressive and definitely worth seeing.
今回で2回目のルアウショーでしたが、大人も子供も楽しめました。
その中でもファイヤーダンスは見応えがあり、一見の価値ありです。
| Rating: | |
|---|---|
| Packages: | スタンダードシート |
| Attended as: | Families |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/08/27 |
Reviewed by: Kerilyn
Very clean and comfortable helicopter. Pilot had a great soundtrack and was very good at making sure we all got a good view of everything. Staff was efficient and knowledgeable.
| Rating: | |
|---|---|
| Packages: | Doors-On Flight [45 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/11 |
| Activity Date: | 2017/09/06 |
Reviewed by: Rene and Pattatiya
We enjoyed the flight a lot. The flight without doors is realy special. The pilot flight direct over the crater with magna and we can made beautiful pictures and feel the cold wind and the hot magna!
| Rating: | |
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| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2017/09/10 |
| Activity Date: | 2017/09/07 |
Reviewed by: JSG
Great time , interesting island history, great crew
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/29 |
Reviewed by: ほぬさま
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/17 |
Reviewed by: Marverick
After watching Miho Kanno on television, I really wanted to join a doorless helicopter tour. Before the tour, we received a thorough briefing, which made me feel secure about getting on the helicopter. Since it was my first time in a helicopter, I expected some turbulence, but it felt smooth as if gliding over the water, so I had no anxiety. I was able to see the lava flowing into the ocean and the steam rising, as well as feel the hot winds. Additionally, we had a bird's-eye view of waterfalls like Rainbow Falls, and my family of three is thrilled to have had the best experience of our lives. After the tour, my wife thanked me for giving her the front seat. According to her, the front seat was the best. Next time, I want to let my daughter sit there. I definitely want to recommend this tour to my friends. Thank you very much.
菅野美穂さんのテレビを見て、どうしても扉なしのヘリツアーに参加したくなりました。ツアー前に丁寧にブリーフィングしていただき、安心してヘリに乗ることができました。初めてのヘリでしたので、揺れることを予想していましたが、水面を滑るような感じで不安はありませんでした。期待していた海に溶岩が流れ込み水蒸気が立ち上るところや溶岩の流れ、その熱風を肌で感じることができました。さらに、レインボーフォールなどの滝を俯瞰することができ、人生最高の体験をできたと家族3人喜んでいます。ツアー後、妻から前の席を譲ってくれてありがとうと感謝されました。妻曰く、前の席は最高だったよとのことです。今度は娘に座らせてあげたいです。友人にも是非紹介したいツアーです。ありがとうございました。
| Rating: | |
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| Packages: | 2017年12月14日までのご参加 |
| Attended as: | Families |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/08/27 |
Reviewed by: Frank
I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.
Could not have gotten a better experience.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/31 |
Reviewed by: Cris
What a wonderful guided tour. Staff so helpful and fun to hang with. Perfect spot to just snorkel and watch fish and coral reef below. Enough time for snorkeling allowed. Would recommend to anyone.
| Rating: | |
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| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/08/30 |
| Activity Date: | 2017/08/27 |
Reviewed by: Marissa Smith
This was our first trip to Hawaii and we wanted to experience a luau. The fire dancers, food, and overall experience was amazing! We would definitely recommend this show to anyone visiting the area.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: たーくんママ
We were lucky enough to see dolphins by chance, but I felt that encountering them depends on luck since we didn't forcefully search for or chase them. The boat swayed, but it was a large vessel, so I felt safe. The restrooms were clean, and the staff members were kind (they can communicate in English).
私たちは偶然イルカを見ることができましたが、無理にイルカを探したり追いかけたりすることをしないので、イルカに遭遇できるかは運次第かな?と感じました。
船は揺れますが、大きな船なので安心でした。トイレもキレイで、スタッフの方々も親切でした。(英語対応ですが)
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/24 |
Reviewed by: water
There are many fish in the shallow area. I was surprised when I was surrounded by yellow tangs.
It's also recommended for energetic kids to slide down from the boat's slide or jump off the diving board.
If you're not confident or worried about getting tired, you can wear a floatation belt around your torso for peace of mind.
Breakfast and lunch are enjoyable on the boat. The meat for the lunch burgers is freshly grilled on the boat and delicious.
I also got to see dolphins.
浅い方に魚がたくさん。キイロハギに囲まれた時はびっくり。
船から滑り台で滑り降りたり、ジャンプ台から飛び込んだり、元気なお子さんにもオススメです。
自信ない人、疲れるのが心配だあれば胴体に巻く浮きのようなベルトつければ安心。
朝食も昼食も船上で楽。お昼のハンバーガー用のお肉は船上焼きたてで美味しいです。
イルカにも会えました。
| Rating: | |
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: おてつ
I was hesitant to participate because the price was high, but I really wanted to see the red lava, so I decided to join.
The helicopter with doors had a pilot plus six passengers, while the doorless helicopter had a pilot plus four passengers.
Check-in time is one hour before departure. I parked my rental car in the airport parking lot and paid about $7 at the parking lot exit on my way back. Luggage is generally left at the reception. If you want to bring items like cameras or smartphones, they must have a strap, so be careful. A short strap can be purchased for $2. I brought my smartphone in a waterproof cover with a strap since it couldn't have a strap attached. Long hair needs to be tied up.
Forty minutes before departure, we watched a video about lava and volcanoes, followed by a safety briefing from the staff regarding seat belts and other instructions.
It was my first time on a helicopter, so I was scared at first, but the view of the Big Island from above was wonderful. It rained on and off that day, and there were moments of heavy rain on the ground, but we were able to depart without any issues, and I didn't get wet inside the doorless helicopter. On the way to the volcano, we saw vast macadamia nut fields. I could easily spot the ocean entry from the smoke rising, but I was a bit disappointed that I couldn't see the red lava. Along the way, we circled above the area where the red lava was visible among the black lava fields, allowing us to take photos. They circled so that both sides could take pictures, which made me a little nauseous.
At the crater, most of the surface was black, but I was very moved to see some red lava bubbling. (It was something I personally really wanted to see.)
After that, we returned to Hilo through breaks in the clouds. Along the way, we saw several waterfalls and the streets of Hilo. The pilot provided explanations in English throughout.
The flight lasted just under an hour, but I was very satisfied to see the red lava, adding to the extraordinary experience of being in a helicopter. I also considered a boat tour to see the ocean entry, but based on the activity in August 2017, it seemed that the ocean entry wasn't flowing with a lot of red lava, so I felt glad to have participated in this tour where I could directly see the red lava inside the crater.
値段も高いので参加を迷っていましたが、赤い溶岩をどうしても見てみたくて参加しました。
ドアありがパイロットプラス6人乗りのヘリコプターでドアなしはパイロットプラス4人乗りのヘリコプターでした。
チェックイン時間は出発時間の1時間前。
レンタカーは空港の駐車場に停めて帰りに駐車場の出口で7ドル?くらい払いました。
荷物は基本受付に預けて置いていきます。
カメラやスマホなど持ち込みたいものはストラップ付きでないと不可なので気をつけて。
短いストラップが2ドルで買えます。
ストラップのつけられないスマホはストラップ付きの防水カバーに入れて持ち込みました。
長い髪は束ねる必要があります。
出発時間の40分前から溶岩・火山に関するビデオを見た後に係員によるシートベルトなどの説明がありました。
ヘリコプターが初めてだったので最初は怖かったけど上空から見るハワイ島の景色はとても素敵でした。
この日は雨が降ったり止んだりで、地上では一瞬強い雨の時もあったけど問題なく出発できましたし、ドアなしでも機内で濡れることはなかったです。
ボルケーノに向かう途中では広大なマカダミアナッツ畑が見れました。
オーシャンエントリーは立ち上る煙で遠くからすぐわかりましたが赤い溶岩は見えなくて少しがっかり。
途中、黒い溶岩の大地の中で赤い溶岩が見えているところの上空を旋回して写真を撮らせてくれたりしました。左右どちらに乗っても撮れるように旋回してくれたので若干酔いました。
火口では表面の大部分が黒いですが、一部赤い溶岩がふつふつと動いているのが見れてとても感動しました。
(個人的にとても見たかったものなので)
その後は雲の切れ間を通りヒロへと帰還。
途中いくつかの滝を見たりヒロの街並みが見れます。
パイロットが英語でひたすら説明してくれます。
合計1時間弱のフライトでしたがヘリコプターという非日常に加えて念願の赤い溶岩が見れて大満足でした。
オーシャンエントリーが見られる船のツアーとも迷いましたが2017年8月の活動の様子だとオーシャンエントリーではがっつり赤い溶岩が流れてくるというわけではなさそうな感じがしたので火口の内部の赤い溶岩を直接見ることができたこのツアーに参加して良かったと思いました。
| Rating: | |
|---|---|
| Packages: | 2017年12月14日までのご参加 |
| Attended as: | Couples |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/12 |
Reviewed by: Cain
Had a wonderful time flying over the volcano's. Ticked something off my bucket list. Would recommend to everyone
| Rating: | |
|---|---|
| Packages: | Doors-On Flight [45 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/06/15 |
Reviewed by: ツインズパパ
On August 1st, I participated with six people, including two children. I think there is a need for improvement in guiding to the seats, but the buffet food was delicious, and the luau show was enjoyable with various performances like hula dancing and fire shows. I thought three hours from 5 PM to 8 PM would be long, but with the meal, the show, and the sunset along with the natural setting, I was able to enjoy it without getting bored.
8月1日に子供2人を含め6人で参加しました。
座席までの誘導に改善が必要かと思いますが、ブッフェの料理もおいしくルアウショーもフラダンスやファイヤーショーなどいろいろな構成があり楽しかったです。
5時から8時までの3時間で長いかと思いましたが、食事・ショーそしてサンセットと自然の演出もあり飽きずに楽しめました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/01 |
Reviewed by: Shannon
My husband and I loved this experience! It allowed us to see the other side of the island, which we would not have seen otherwise, and we got the best views of the volcano!
I highly recommend this excursion with Circle Island Helicopter Tours.
| Rating: | |
|---|---|
| Packages: | Experience Hawaii Tour Package |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/23 |
Reviewed by: さくらちゃん
There were hardly any Japanese customers, just groups and families of foreigners, but they kindly approached us with a unique idea. With a stunning sunset as the backdrop, the entertainment was truly engaging and we had a wonderful time.
日本人のお客さんがほとんどいなくて、外国人のグループ、ファミリーばかりでしたが、奇策に声をかけてくださり、素晴らしい夕景を背景に、見応え充分のエンターテイメントは、とても楽しい時間でした。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/08/09 |
Reviewed by: Gator141957
Absolutely a must do!!! For entire family. Captain John was marvelous!!
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/28 |
Reviewed by: Bengisu
It was an amazing experience to see the beautiful view of big island from above and observing the bubbling lava inside the crater of an active volcano together with a great crew before during and after the flight.
| Rating: | |
|---|---|
| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Friends |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/30 |
Reviewed by: みよじ
参加者の多くは米国本土からのカップルで、日本人は私どもだけでしたが、料理も音楽も最高で楽しめました。ハワイ島の歴史も分かりやすく語られていました。
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/08/06 |
| Activity Date: | 2017/07/31 |
Reviewed by: 佐藤 明美
About 10 minutes after departing from Kona, we encountered dolphins.
After about 20 minutes, we proceeded to the diving point.
We played with colorful fish, slides, and inflatable rings that delighted the kids.
I was satisfied to see my child, who was not fond of deep water, happily swimming without any signs of anxiety.
コナを出港して10分程でイルカに遭遇
20分程船を進めてダイビングポイントへ
色取り取りな魚と、滑り台や子供が喜ぶ浮き輪で遊びました。
深い海が苦手だった子供が楽しそうに不安な様子もなく泳いでる姿に満足しました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/03 |
| Activity Date: | 2017/07/28 |
Reviewed by: Reuben
We had an amazing time on this cruise, the staff was great and got us some exciting and unforgetable pictures of the sunset, will be doing this again in the future.
| Rating: | |
|---|---|
| Packages: | Cocktails at Sunset (from Anaeho’omalu Bay, Waikoloa) [2019] |
| Attended as: | Couples |
| Posted on: | 2017/08/02 |
| Activity Date: | 2017/07/26 |
Reviewed by: Reuben
We had a great time at the Luau, it could have used a better set up for the Adult Beverages there was only one line for that and had to wait which caused us to miss a few of the performances, but all in all was really fun for my Girlfriend and I..
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2017/08/02 |
| Activity Date: | 2017/07/28 |
Reviewed by: Patty
All around the trip was excellent even better then we even expected. Everyone was so nice it was so fun and exciting and we saw dolphins which was amazing.
Glad you guys had a good time!
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families |
| Posted on: | 2017/07/31 |
| Activity Date: | 2017/07/28 |
Reviewed by: おさら
I was glad to have a seat in the front because it was a premium seat. The fire dance was breathtaking. The staff was kind and brought drinks quickly.
プレミアムシートだったので、前の方の席で良かったです。ファイアーダンスは、圧巻でした。
飲み物もすぐに持ってきてくれて親切でした。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2017/07/30 |
| Activity Date: | 2017/07/23 |
Reviewed by: たぬまま
I read past experiences and applied without much expectation, but I was very satisfied. I lined up for the Ali'i seats around 5:10 PM and was guided to the front row seat, one to the right of the center, so I had a great view of the stage. The Ali'i seats also had the food served first, and they brought drinks when requested, allowing me to enjoy my meal at a leisurely pace. I was satisfied as I could experience the Hawaiian atmosphere.
過去の体験談を読んで、あまり期待せずに申し込みしたのですが、十分満足しました。
アリイ席の列に17時10分頃に並び、センターより1つ右側の最前列の席に案内されたので、ステージが良く見えてよかったです。
アリイ席はお料理も先に案内されるし、ドリンクもたのめば持ってきてくれるのでゆっくり食事を楽しめました。
ハワイらしい雰囲気が味わえたので満足です。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2017/07/30 |
| Activity Date: | 2017/07/25 |
Reviewed by: ATSUKO
Tourguide was very kind for me.and interesting guide.
volcano house lunch is awesome located.meal was nice.I had special time .thank you
| Rating: | |
|---|---|
| Packages: | Gold Package with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/30 |
| Activity Date: | 2017/07/06 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム