A great time at Umauma Falls Zipline Tour & Waterfall Swim Adventure / 9 Zipline Tour.
Although it rained, it was a great time with my visiting friends. Our group had about seven total members, and we all felt included and enjoyed the adventure together. When the weather turned into rain, and the wind made the rain even more interesting... We all decided to make the most of it and enjoy the unique experience. Our Guides were friendly, informative, and humorous. They take safety seriously but they take the time to make sure you are having fun while being safe. Safety tip... "Keep your head and face to one side of the tether, or you'll get a knuckle sandwich." We will return on a sunny day to enjoy the waterfalls, but it was a great time for all, and the guides made it extra memorable.
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Attended as: | Friends |
Activity Date: | 2024/02/02 |
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Such an enjoyable experience!! Nearly all the food items were gluten free ( I have Celiac disease). The only suggestion I would make is to not put the gluten free dessert on the same plate as the glutinous items as there is chance of cross contamination. The wait staff were phenomenal. Our waiter Geno was on top of all our needs. The performers were out do this world and the musicians with equal talent. Loved the experience and encourage others to attend.
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Attended as: | Couples |
Activity Date: | 2024/02/02 |
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fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!
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Attended as: | Couples |
Activity Date: | 2023/02/15 |
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Fabulous day, getting to get into the sea caves was the best!
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Attended as: | Families |
Activity Date: | 2023/10/26 |
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A most enjoyable experience! Once we spotted a spout in the distance, we motored to it for a wonderful mother-baby whale show! Only recommendation would be to improve the directions to get to the check-in location on the beach.
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Attended as: | Solo Travelers |
Activity Date: | 2024/01/19 |
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早めに受付をして、席を確保し、マイタイを飲みながら、開演を待ちました。同じテーブルの人たちと和気藹々。とても楽しかったです。ハネムーンカップルや、お誕生日の人などをお祝いしたり、ステージに上がってダンスをレクチャーされたり、とても楽しい時間を過ごしました。ブッフェスタイルでしたが、取りに行く流れをちゃんとスタッフの方がコントロールしていて、スムーズでしたし、とても美味しかったです。ハワイアンダンスは優雅で素晴らしく、司会のトークも受けていたようです。ステージの向こうの海、そして夕陽が素晴らしかったです。
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Attended as: | Couples |
Activity Date: | 2023/12/29 |
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あいにくの雨でした。どんどん雨脚が強くなりレインコートが配られ、気温も下がり、食事もずぶ濡れでほとんど食べられず、飲み物も2杯飲んだ程度。円安料金が気になりつつもハワイ気分を盛り上げようと予約しましたがコスパの悪い結果となりました。悪天候については気が回っていなかった。予約される方は天気のチェックをお忘れなく。ファイアーショーは見応えありました。
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Attended as: | Couples |
Activity Date: | 2023/12/24 |
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We took our 3 year old. The experience was tailored to be age appropriate and gentle with the animals for my child. I highly encourage this experience.
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Attended as: | Families with Young Children |
Activity Date: | 2024/01/10 |
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This is the very first kayaking ocean tour my husband and I have ever been on. It definitely helps if you have experience in rowing a kayak. My husband had plenty experience in rowing a kayak in Canada even if it was only on rivers and lakes. We totally appreciated the kokua and patience from our lead guides, Winfield & Olivia. We were late joining our kayak tour. We appreciated Winfield's follow up call as we were running late due to tire pressure issues on our car rental and needed to check it out before we got to the keauhou Bay. When we showed up, we were pleasantly greeted right away by Olivia who stayed behind to ensure we had life jackets and that all our valuables were safely locked up in their truck. Olivia led us by kayak to the group and we were able to take a personal guided history and tour of the dragon's throat cave Winfield because the waters were starting to get a bit choppy. We later were anchored to our guides along with other kayakers to enjoy some snorkeling along the reef which was truly amazing. Somehow when our kayaks were anchored, I must've lost my balance getting back into our kayak because shortly after that, our kayak ended up tipping into the ocean along with my phone. Winfield was very kind to fish it out of the ocean and Olivia quickly poured regular bottled water on my my phone but u/f my phone is still dying a slow salt
corrosion death. The good news is that we were still able to obtain the data of the beautiful photos and videos of our adventure. We loved learning the history and sharing great camraderie with Winfield and Olivia who are expert kayakers and tour guides. They made us feel very safe and at ease the whole time. Wilfield also helped calm me down after we tipped and made sure I was ok after rescuing my phone. We also enjoyed snacks and drinks and when we got back to shore, Winfield cut us fresh pineapple and we enjoyed eating that. Thank you Winfield and Olivia for a fantastic adventure!
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Attended as: | Couples |
Activity Date: | 2024/01/04 |
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My whole family enjoyed this experience! There were plenty of whales breaching and splashing all around us, they gave us a great show. The entire crew was friendly and knowledgeable about the whales and the catamaran too. I would recommend this trip to anyone during the whale season! We will do it again on our next trip. Thank you for such a wonderful experience.
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Attended as: | Families |
Activity Date: | 2024/01/06 |
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Since we did this the day before leaving, it was really fun to see lots of places we'd visited on the ground from the air, and to get a better view of crater road through the park. The kids loved having the headsets and microphones, and asked lots of questions. The pilot was very patient with them and had taken the trouble to learn their names and really interact with them. He also accepted requests for minor deviations from his flight plan to see particular things, flying into clouds so that we could get a better view of a rainbow. They also take video of the whole trip, and we wound up paying for that too since it seemed reasonably priced compared with the cost of the overall experience.
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Attended as: | Families with Young Children |
Activity Date: | 2024/01/03 |
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英語のみの解説、鯨は潮吹きと背びれが数回遥か彼方にしか見えず、期待に反して満足度はもう一つでした。船上からの眺めは最高でした。
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Attended as: | Couples |
Activity Date: | 2023/12/17 |
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The tour was well-organized, and our guide was knowledgeable and personable.
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Attended as: | Families with Young Children |
Activity Date: | 2023/12/31 |
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We had the best time
Tour guide was so knowledgeable and friendly
We learned so much about Hawaii and the big Island and astronomy
On the way we learned so much
Tour guide was exceptional
- always told us what was coming
- very organised
- everything was like clockwork
Everything was high quality and expert in every way
I can think of nothing to improve
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Attended as: | Families |
Activity Date: | 2023/12/30 |
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The trip was fantastic and Ray was super informative. It was a beautiful night and we got to see a lot of stars and planets and the moon rising as well. It was spectacular and a must try for everyone! We thoroughly enjoyed it and I highly recommend it!! Also loved the hot chocolate touch at the end because it was quite cold on the slopes. The pickup and drop off was on time. The one thing that could have been better in my opinion was the food options and I also wished we had stopped somewhere to see the spectacular sunset. Apart from that, we really enjoyed it
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Attended as: | Couples |
Activity Date: | 2023/12/28 |
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シュノーケルポイントまで、うねりが少しありましたが、双胴船だったから揺れずにいけました。クルーも親切で楽しい時間を過ごせました。
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Attended as: | Families |
Activity Date: | 2023/12/28 |
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An absolutely fabulous experience, feeling the wind while the endless lava fields pass by below our feet. Photos without glare, a dream!
High safety, perfect pax care, highly recommended to anyone.
Many thanks!
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Attended as: | Solo Travelers |
Activity Date: | 2023/12/17 |
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We had 6 adults and 2 toddlers, this was the perfect activity for all of us to do. Short enough, interesting and interactive.
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Attended as: | Families with Young Children |
Activity Date: | 2023/11/26 |
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Fun and exciting. Nice view of the ocean and beaches. Saw lots of fish, a green turtle, an eel, and amazing coral. Staff was very knowledgeable. Of the two glass bottom trips I took, this was by far my favorite. was the one with the most fish.
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Attended as: | Couples |
Activity Date: | 2023/12/11 |
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We had such a great time! The crew was so nice. We had a great snorkel day, saw lots of fish. The water activities were a great bonus. The slide and platform were fun too! We went as a couple but great for families/children also. Had pastries and yogurt for breakfast, burgers for lunch, and cash bar open the entire time. I do wish for the price at least 1 drink could be included, but it was still a great time. We even saw some dolphins following our boat shortly before docking at the end
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Attended as: | Couples |
Activity Date: | 2023/12/08 |
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ハワイらしいショーが見たいと、妹と選んだショーでした。すごく沢山の参加者に驚きながらスタッフさんに案内され、その時の対応がとても良かった。風が強くてビックリでしたが 華やかなショーに参加できて、選んで良かったと思いました。素敵な思い出が出来ました。飲み物、食事、お出迎えのレイ素敵でした。
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Attended as: | Families |
Activity Date: | 2023/11/14 |
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I was not sure what to expect but I was very pleased with this experience. The crew was very pleasant, patient and knowledgable. They were very patient with some older guests and made sure they were safe and comfortable.
We ended up meeting several other boats so we had a lot of plankton for the Manta. Those beautiful fish did not disappoint! Although touching the manta is prohibited, they come close enough to touch! Bring your underwater camera for some great pictures and video memories!
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Attended as: | Couples |
Activity Date: | 2023/12/04 |
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Staff, dancers, food and everyone involved was amazing!
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Attended as: | Families with Young Children |
Activity Date: | 2023/11/21 |
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From the moment of arrival the staff was friendly and very attentive (we did pay for the VIP section and it was worth it for the service). The were almost too many food choices to choose from and it was all very delicious. The host was engaging and entertaining, the music wonderful, and all the dancers were great. We enjoyed that they were telling stories in their dance, not just there for show. Overall it was a wonderful experience, the only negative I have is location because you can't see the ocean from the luau venue and it does help the ambience we feel.
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Attended as: | Couples |
Activity Date: | 2023/11/07 |
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The guide was great and shared loads of interesting facts and stories about history, nature, culture, language, habits and astronomy. His knowledge and captivating way of presenting things were amazing. I also highly appreciate his deep respect towards the Hawaiian culture.
The trip was organized very professionally. The warm parkas were also highly appreciated.
I highly recommend this service.
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Attended as: | Solo Travelers |
Activity Date: | 2023/11/10 |
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I like that it was short, and that we were able to get on the water, we saw many little fish and a turtle.
The staff was excellent!
Mahalo for your feedback! We enjoyed having you aboard!
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Attended as: | Families |
Activity Date: | 2023/10/21 |
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The tour guide ( Dexter) from Polynesian Adventure Tour picked us up from the hotel on time. Very knowledgeable and very informative . He knows all the places and history of the Big Islands (Hilo). Patiently waiting for us to finish the tour. We really had a great time. We will use the Polynesian Adventure Group again.
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Attended as: | Couples |
Activity Date: | 2023/11/08 |
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It was so nice we did not have to be there first to get a good seat. They were pre assigned and we were led to them by a very friendly staff member. We thought we would be the only ones there with a baby but there were other families with young children. Baby made to feel welcome. The food had a great variation with possible allergens noted at dish. Very thoughtful as my daughter can not eat dairy products while breast feeding her son. The maître D was lovely with a very soothing voice and good story and history teller. The dancers were very good and were smiling the whole time. It made for a happy time. Setting was beautiful. The fire dancer was very talented. I worried he would get burned, but he didn’t, thank goodness. All in all, the food, company of others beside us we got to meet, and the show was well worth the money spent. Thank-you
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Attended as: | Families with Young Children |
Activity Date: | 2023/11/04 |
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My husband and I had an amazing time with Fernando! He was an incredibly knowledgeable guide and made the trip very fun. If you have the opportunity to do the evening stargazing and sunset do so and request Fernando!
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Attended as: | Couples |
Activity Date: | 2023/10/26 |
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Our guide Gabe (I think that was his name - sorry if I’m mistaken!) was superb.
He picked us up near our condo and the van was very nice and spacious. We had 5 adults and were very comfortable.
The drive up he pointed out things of interest, answered any questions and was just overall very upbeat, fun and informative.
He was great up to this point but he crossed over to superb when my mom got altitude sickness. He was constantly checking on her, giving her sickness bags, anti-nausea meds and overall just very attentive.
He very professionally handled both her and the rest of the guests.
Will definitely book with this company and guide again.
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Attended as: | Families |
Activity Date: | 2023/10/29 |
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Reply from activity provider
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Thank you for joining us! We are thrilled that you had a five star experience!