Marketing is excellent but reality so different

Posted on: 2014/12/22

I'd like to sorry upfront for my candid feedbacks.

My main objective is to watch the whale; however, there was no whale to watch. The captain tried to raise the expectation of tour participants with somehow false alert such as "01 mile away from whales"... but at the end, no one could sense any whale signals. Even though, the Cruise offered other time to watch the whale, for foreign travellers like me, this is not a genuine gesture - it will be difficult for us to spend another trip to Hawaii for another Whale Watch Cruise. Thus, I suggest it should say that "the Cruise will go around Honolulu in an attempt to find whale, but chance to see whale depends on different factors. If you cannot see whale, take it easy and enjoy the sightseeing..." or something like that.

Lunch will be another area for improvement as the listed dishes are far away from similar one in other normal restaurants.

Other than the above, the trip can be a nice memory when participants can enjoy the beautiful landscape of Honolulu from the Ocean.