All Reviews for Wheelchair Accessible

I requested a round trip with this shuttle. Both going and returning, I had to wait and wait! My frustration level was at 100%. It might be impossible for those who are short on time.

往復をこのシャトルにお願いしました。行きも帰りも待つ待つ！イライラ度100％でした。
時間のない方には無理かも

The activity was well worth the price as my nephew is a history buff an enjoyed the tour.. There was just one problem, two of the elevators were down on the USS Missouri and my nephew was on crutches and he could not cover the whole ship. My nephew still happy and enjoyed the tour guides knowledge.

This is one activity NEVER come to Wakiki and DO NOT GO TO. Even though we could not board the USS Arizona due to construction We got to go out in Nave vessels close as we could and being a veteran of Vietnam era I find it extremely touching each time I encounter this attraction. In 6 trips I have 6 visits.

I had 4 ladies youngest 69 oldest 86 wanted to do a helicopter ride and hoped to see Tom Selleck (Magnum PI) but settled instead for what they described as a fantastic view of Pearl Harbor from an aerial perspective.

We used this for our honeymoon trip.
Since our hotel was the first drop-off location, we were on the bus for about 20 minutes!
Even if it hadn't been the first stop, I think it would still be quite fast.
For around 1,700 yen, I'm satisfied with this.
However, I gave it four stars because we had to wait a bit for the bus to arrive.

新婚旅行で利用しました。
たまたま自分たちのホテルが最初に降ろす場所だったため、乗っていた時間は20分くらい！！
もし、初めじゃなかったとしても全然早いと思います。
1700円ほどでこれなら満足です。
でも、バスくるまで少し待たされたので星４つにしました。

The shuttle had more than ten passengers and made stops at the Hilton and the Sheraton in front of King's Village while passing through Ala Moana Boulevard, where Aloha Tower is located, so it took about an hour to arrive at the Island Colony where I was staying. I chose this shuttle because it only visits a maximum of five hotels, but it took longer than expected due to traffic on a Friday afternoon. If it had been a shuttle that stopped at more hotels, I think it was definitely the right choice to use this one.

シャトルには十名以上のお客さんが同乗していて、空港からアロハタワーなどが建つアラモアナ・ブールバードを通ってヒルトンや、キングズビレッジ前のシェラトンなどに停車していったので、宿泊するアイランド･コロニーに到着するまで1時間位かかりました。
最高5つのホテルしか回らないということで、こちらをシャトルを利用しましたが、金曜日の昼過ぎで道路が混んでいたため予想以上に時間がかかりました。これが、もっとたくさんのホテルを回るシャトルだったらと思うと、やはりこちらのシャトルを利用して正解だったと思います。

We ended up having different return dates for our family, so we used it again. It's more affordable for up to two people. Next time, I think I'll try using it from the airport as well.

家族で帰りの日がバラバラになってしまい、また利用しました。
2人までですと割安です。
今度は空港からも、利用してみようと思います。

I requested this service for the first time because a friend living in Hawaii used it. It was cheaper and smoother than a taxi, which was great.

ハワイ在住の友人が利用していましたので、初めてお願いしました。
タクシーより安くスムーズで良かったです。

I used this service to catch my return flight from Honolulu at 11 AM, but the hotel pickup was at 7:30 AM. The roads weren't particularly congested, but we stopped at five hotels, and there were guests who had to wait for a while without being picked up. By the time we finally left the Waikiki area and started heading to the airport, it was already past 8:30 AM. This was my second time using the service, and compared to my last experience, which was much smoother and I arrived at the airport quite early, I realized that the situation can change each time, even at the same time of day. I felt it would be better to allow for more time before departure.

ホノルル11時発の帰国便に乗るため利用しましたが、ホテルのピックアップは7時半でした。特に道路は混んでいませんでしたが、全部で5つのホテルを回り、しばらく待っても来なかったお客さんがいたり、なんだかんだでワイキキ地区のホテルを出て空港への道を走り始めたのは8時半を回っていました。二度目の利用で、前回はもっとスムーズで、空港到着が早すぎるくらいだったのに比べると、同じ時間帯でもその都度、状況は変わるので、余裕を持って出発したほうがいいなと感じました。

I also used the shuttle from the airport to Waikiki, and at that time, it was a slightly larger van that could accommodate about 15 people. However, on the return trip, it was what you would call a large limousine bus. The design of the bus was different, so I was momentarily confused. When I told the driver the voucher and destination, he kindly guided me. By the way, I didn't see the shuttle design that is listed on this site. It seems that they change the vehicle depending on the time and the number of reservations.

空港からワイキキも利用したのですが、
その時は１５人くらい乗れる少し大きめのワゴンだったのに、
帰りはいわゆる大きなリムジンバス。バスのデザインも違うので、
一瞬戸惑いました。
運転手の人にバウチャーと行き先を告げると親切に案内してくれるのですが。
ちなみに、このサイトに掲載されているデザインのシャトルは見なかったです。
時間帯と予約人数によって、手配する車両を変えるようですね。

It's cheap and the reservation process is easy! The driver was kind, which was great. I think it's a very convenient mode of transportation for those traveling alone.

安いし、予約も簡単！
運転手も優しいかたで良かった。
お一人で行動される方にとってはとても便利な交通手段だと思います。

The bus arrived a little earlier than scheduled. It was speedy and efficient. The seats were comfortable, and we reached the airport in no time. I would like to use it again.

時間より少し早くバスが到着。スピーデイで無駄がなかったです。バスもゆったり座れてあっという間に空港へ。また利用したいです。

What I always use is cost and convenience. Unless there is a significant issue, the pickup usually arrives at the scheduled time. Depending on the road conditions at that time, we may take the highway or use regular roads, but there are no special delays that cause problems.

いつも利用しているのは費用と利便性です。　よほどのことが無い限りほぼ予定の時刻にピックアップが来ます。　空港へはその時の道路事情ですぐに高速になったり一般道路を利用したりですが特別遅れて困りることはありません。

The pickup was almost on schedule when we arrived at the hotel, and although the road was congested, it was enjoyable to pass through areas where we could walk around the city while detouring.

ピックアップはほぼ予定通りでホテルにつきましたし、道が混んでいましたが迂回する中で街歩きしたところを通っていたので楽しかった。

They arrived on time to pick me up, and I reached the airport with plenty of time to spare. Everything was accurate, and they handled my suitcase with care, which was great.

時間通りに迎えにきていただき、余裕を持って空港へ到着。正確だし、スーツケースの取り扱いなども丁寧で良かった。

I had a very enjoyable day. The bus guide, who claimed to be from Yoshimoto, kept the atmosphere lively with laughter throughout the ride. The guide at the Polynesian Cultural Center was also a very cheerful and kind young man. He efficiently guided us to the showtimes, allowing us to explore the vast grounds with satisfaction. For dinner, we enjoyed a Hawaiian show while wearing beautiful flower leis.

The highlight was definitely the evening show. We had front-row seats! The two main performers were stunningly attractive. You could feel the intensity of the actors' sweat and breathing, making it very powerful. The fire show was particularly impressive; it felt like they were putting their lives on the line.

After the performance, the actors came over to shake hands, which was truly moving. After that, we returned to the bus with plenty of time to spare before departure. However, it seemed like the return bus was going quite fast, as I don't think anyone was sleeping.

とても楽しい1日でした。
バスのガイドさんは、自称吉本の⚪️⚪️さんというだけあって笑いの絶えない車内でした。
ボリネシア文化センターのガイドの方もとても明るく親切な青年でした。的確にショーの時間に案内してくれて効率よく広大な園内を回れて満足しました。ディナーは、生花の素敵なレイをかけていただきハワイアンショーを見ながら楽しめました。
特に圧巻は、夜のショー。なんと席は最前列。主役の2人は、美男美女。役者さんの汗や息づかいまで感じられて迫力満点。特に火のショーは、もうそこまでしなくてもと思うほど命張ってました。
そして、なんと終演後役者さんの方から握手してきてくれて感動物でした。それからバスに戻っても時間的には余裕で出発でした。しかし、帰りのバスは、かなりスピードが出てるようで眠ってる人は、いなかったように思いました。

I participated in Hawaii for the first time with my relatives, and although I was filled with anxiety due to the many unknowns, the clarity of the pickup process made things easier. Even though the roads were congested, I felt a sense of accomplishment when the route I remembered from walking around the city matched up.

初めてのハワイで親戚と一緒に参加しましたが、知らないことだらけで不安がいっぱいでしたが、ピックアップの判りやすさと、道は混んでいたけれど街歩きで覚えていた経路が一緒だった時には何となく得したような感じが。

I always ask Mr. Roberts for the shuttle. Since it's just transportation, I shouldn't expect too much, but at least the price performance is excellent.

いつもシャトルはロバーツさんにお願いしています。
送迎だけなので余り高望みをしてもいけないでしょうが、少なくとも価格パフォーマンスは最高でしょう。

I made a reservation in Japan before departure. They were supposed to pick us up in front of the hotel. Even after 10 minutes and then 20 minutes, they didn't arrive... After confirming by phone at the front desk, another 15 minutes passed...

It seems they were delayed because there was a large event happening in Waikiki at that time, but then the person in charge rushed over looking flustered. For a while, they were making phone calls and seemed quite confused. We hurriedly carried our suitcases and golf bags to the bus stop, which was about a 5-minute walk...

In the end, it was just the four of us—my husband and I, along with an elderly couple from abroad—who were taken directly to the airport in a large tour bus. The immigration line was also very long, and by the time we got through, it was already boarding time. All in all, I was relieved to finally return to Japan, but I was on edge the whole time.

出発前に日本で予約していきました。ホテル前でピックアップしてくれる予定でした。10分経っても20分経っても来ない････。フロントで電話確認してもらい、さらに15分過ぎ････。
丁度ワイキキ市内で大規模なイベントが開催されてたから遅れたのでしょうが、その後担当者が血相を変えて駆けつけてきました。暫くは電話をかけまくってましたが、かなり混乱していました。歩いて5分くらいのバス乗り場までスーツケースとゴルフバックを駆け足で運び････。
結局、私達夫婦と外国の老夫婦の計4人だけで大型観光バスで空港まで直行してくれました。
入国審査も大行列で、抜けた頃にはもう搭乗時間になってました。何はともあれ、何とか日本に戻って来れてホッとしましたが、ドキドキしっぱなしでした。

Usually, there are no problems, but this time there were various issues. The delay of the shuttle and the overbooking of the small van were a bit tiring. These things can happen.

いつもは炉ラブルなどないんだけど、今回はいろいろ有った。送迎車の遅延にオーバーブッキングとなる小さなバンはちょっと疲れた。こんなこともあるでしょう。

It was a long-awaited trouble. It was explained as Big Bus, but the pickup took a long time to arrive, and the van that seemed to be contracted was completely full, resulting in some people being left behind. It was my first trouble.

久しぶりのトラブルでした。Big Busと説明だったがなかなかお迎えが来なくて、契約と思われるバンでぎっしりと満員、積み残しが出る状況でした。初めてのトラブルでした。

My family and I went to this tour for the very first and we had fun with our experience. We were able to visit one of this historical sites in Hawaii but also our tour guide named Cody was a very jolly person and entertained us while we are on the bus. I would recommend this tour to my other families and friends as well. :)

From Las Vegas, I transferred in Los Angeles to Honolulu. They were waiting for me at the domestic arrival area, so it was smooth without any need to search for them.

ラスベガスがら、ロサンゼルス乗り継ぎでホノルルへ。国内線の到着の所で待っていてくれて、探すこともなく、スムーズでした。

Waikiki Beach, hotel pickup departure, next stop Hanauma Bay "The view of the bay from above is amazing!" Then to Moanalua Gardens "It was a breathtaking experience in nature, famous for the tree from the song 'What Tree is This?'" We visited Waimanalo Shopping Center and Dole Plantation "The pineapple soft serve was delicious." We went in the order of Haleiwa and arrived at the Polynesian Cultural Center around 1 PM "It was a fantastic bus drive around half of Oahu Island, enjoying the stunning views for about three hours, the best way to learn about Oahu!"

After arriving, we had lunch, and there were various cultural experiences available in the park, all fresh and enjoyable. Canoe show "We watched many Hawaiian dances." Dinner "Steak, fruits, and dessert were delicious." The night show, “‘Ha’ Breath of Life,” which boasts the largest scale in Hawaii, featured over 100 staff performing passionately for nearly two hours. It showcased the growth of a life born on the island into a fine young man who would govern the island and protect its people, presented through songs and dances! The fire dance show in the second half was a powerful light show that you absolutely cannot see anywhere else. It was the best!

Spending time in the park until 9:30 PM, I felt like I truly experienced Hawaii and became one with the locals! It was a fulfilling tour. Thank you to all the cast members; I was moved to tears and deeply grateful.

Since I had already heard the story in Japanese from our guide during the bus drive, even though I didn't understand the language, I was able to enjoy the show smoothly and with even more intensity. Thank you to our wonderful guide; I will come back again!

ワイキキビ-チ、ホテルお迎え出発、次がハナウマ湾「上空から見る湾の景色最高！」、モアナルアガ-デン「この木なんの木♪でおなじみの大自然を満喫圧巻でした」ワイマナロショッピングセンター、ド-ルプランテ-ション「パイナップルソフトが美味しかったです」ハレイワの順番で回って、午後1時頃にポリネシアカルチャーセンターに到着「約３時間からの絶景を見ながらのオハフ島約半周,ワイキキの反対側までバスドライブでしたオアフ島を知るには最高です！」
到着後は、ランチ、園内では様々な民族の体験ができどれもが新鮮で楽しむことができました。カヌーショー「沢山のハワイの踊りを観覧」 デイナー「ステーキ,果物,デザート,美味しかったです」ハワイ最大規模を誇る“‘ハァ’ブレス・オブ・ライフ”ナイトショー「100人以上のスタッフが２時間近くに渡り熱演、島で生れた一つの命が格闘の渦中立派な青年へと成長、軈て島を治め島民を守って行く姿を舞台で、歌や踊りで披露！特に後半のファイヤーダンスショーは他では絶対に見られない迫力のライトショー」最高でした！。
夜9時半まで園内で過ごした自分は、これこそ誇れるハワイなり！と島民に成りきった思いでの大満喫出来たツアーでした♡キャストの皆さん有難う、涙と感激有難う御座いました♡。
夜のショーは、あらかじめガイドさんから日本語でバスドライブ中ストーリーを一通り聞いていた為、言語はわからずともスムーズに一層迫力を受け楽しむことができました。素敵なガイドさん有難う、又お邪魔しまーす♡。

I used it on the way there, and since they also came to pick me up at the hotel on the way back, it was very convenient and helpful, especially since I had a lot of luggage.

行きに利用させていただきましたが、帰りも
ホテルまでお迎えがきてくれるので
荷物も多かったので大変便利で助かりました。

This time, I applied for the shuttle service for the first time. I usually travel by taxi, but since the taxi stand is a bit far, I decided to request it.

The guide who came to pick me up was very pleasant, and I was able to be transported to the hotel very smoothly.

I would like to use this service again.

今回送迎を初めて申し込みました。
いつもタクシーで移動しておりますが少しタクシ乗り場まで
遠いこともあり、お願いしました。

お迎えにきてくれガイドさんは大変感じが良く、
とてもスムーズにホテルまで送迎していただけました。

また利用したいと思います。

Ben our driver was great. Thoroughly enjoyed his narration as we traveled. Very informative. Long day but very very worth it!!

It was a slightly larger shuttle, but it was full with an elderly foreign couple. Sometimes this happens. Without worrying about it, I enjoyed the scenery, and before I knew it, we arrived in Waikiki. It was easy and comfortable.

少し大きめのシャトルでしたが、外人老夫婦で満員でした。こんな時もあります。
気にせず景色を見ながら〜あっという間にワイキキ到着しました。楽チン

Since it was a domestic flight, I was glad that they were waiting right at the baggage claim upon arrival. They were very kind and friendly, and they worked efficiently, so I was happy to have requested their service. The fact that I could choose the time regardless of the schedule was a valuable aspect. I would like to request their service again next time.

国内線だったからか、到着するとすぐにターンテーブルの所に待っていてくれてので良かったです。とても親切でフレンドリーで仕事もテキパキと動いていてお願いしてよかったです。唯一時間帯関わらず選べたので貴重です。また次回もお願いしたいです。

As soon as you exit the group exit, you will see a small green sign for Roberts Hawaii on the desk. The man who guided us to the bus was smiling, cheerful, and very pleasant, which was great.

We visited about four hotels during the ride, but the driver was unfriendly and didn't smile or say anything when we got off and said thank you, which was disappointing.

団体出口を出てすぐ右にロバーツハワイの緑のサイン（思ったより小さいです）がデスクの上に見えます。バスまで案内していただいた男性は笑顔、明るくてとても感じよくて良かったです。
乗車して４つぐらいのホテルを周りましたが、ドライバーさんは愛想が悪く、降りてサンキューと言っても笑顔もなく全く無言でしたので残念でした。