Oahu
It seems they prioritize other foreigners. I couldn't help but feel that Japanese customers were put on the back burner. Other transportation options were definitely faster. I was left waiting for what felt like an eternity, wondering if this bus would even come. I will never use this service again.
他の外国人を優先させているようだ。日本人客が後回しにされたとしか思わなかった。ほかの送迎のほうが断然早い。ずーっと永遠残されて、ほんとにこのバス来るのかよ?とすっげー怪しかった。二度とつかわない。
Covered a lot of ground in one day. Too bad we didn't get more time at the cultural center. We didn't get there until 1:30.
My husband and I would highly recommend this excursion to everyone that's considering it. We liked that once we arrived at Pearl Harbour, our tickets were ready and given to us. There was no waiting in lines only to tell us our tour time would be many hours later!!! (If you go on your own, your ticket may instruct you to come back 3 or more hours laters since it books up daily). Booking through this company kept from having to deal with all of that! We had enough time to tour the grounds before our show and ride to the Arizona Memorial. Then, we traveled by bus to the USS Missouri. We decided to take the guided tour and still had time to explore the extras on our own before we had to meet for the bus for our return trip. This excursion was very informative, and we would do it again!
I used this service for a one-way trip from the Ala Moana Hotel to Honolulu Airport. I had no other options for a flight departing at 6 AM from Honolulu to Narita Airport, and since I had used this service before, I requested it again this time.
The emergency contact number on the reservation confirmation was available from 5:30 AM, so I asked VELTRA to confirm a contact number that could be reached at 3 AM for the pickup time. In the end, I didn't need to use it, but given the early hour, I felt reassured knowing I could contact them if necessary.
I waited 10 minutes, and right on time, at exactly 3 AM, I was picked up. After that, we stopped by an apartment in Waikiki, and I was dropped off near the international check-in counter at 3:40 AM.
One downside was that the pickup location at Mahukuna St. Entrance is closed from 12 PM to 6 PM, so to reach the meeting point, you need to go from the main entrance. I didn't realize it was closed this time, and since the door opened from the inside, I was able to exit. However, after that, it closed, and I couldn't get back in, so I was glad I had my suitcase with me.
アラモアナホテルからホノルル空港までの片道で利用しました。
ホノルルから成田空港までの臨時便で朝6時出発の便で
他の選択肢がなかったというのもありますが、以前利用したことがあったので
今回もお願いしました。
予約確認書の緊急連絡先電話番号が5:30~となっていて
VELTRAさんにピックアップ時間の3時に連絡可能な電話番号を確認していただきました。
結局使うことはありませんでしたが、万が一の際は時間が時間なだけに
連絡するつもりでしたので、安心できました。
10分前から待っていましたが、時間通り、ぴったりジャスト3時に拾っていただき
その後、ワイキキのアパート1件により、3:40に国際線のカウンター付近で下していただきました。
1点、マイナス要素とするならば、ピックアップ場所のMahukuna St. Entranceが12時~6時まで
閉鎖されているので、集合場所に行くにはメインエントランスから行く必要があります。
今回は閉鎖されていることに気づかず、中からはドアが開いたので出られました。
が、その後、閉まってしまい、入ることはできなかったので、スーツケースを持って出て良かったです。
For our honeymoon, it was our first trip abroad. We didn't think about the transportation from the airport to Waikiki and made the reservation the day before. The major shuttle buses were fully booked, so we couldn't get one.
In the end, it was very good! After exiting the airport, a representative who spoke Japanese assisted us, and we waited for about 30 minutes for the bus to arrive.
I would like to use this service again next time.
新婚旅行で、初めての海外。
空港からワイキキまでのことを考えておらず、前日に予約しました。
大手の送迎バスは予約がいっぱいで取れなかったので。
結果とても良かったです!
空港出て、日本の方が対応してくれました、30分くらい待ってバスが来ました。
また次回も利用したいです。
Since I was traveling alone, I used this service because taking a taxi would be more expensive. It significantly reduces costs compared to a taxi.
From the airport to the hotel, it took longer because there were several pickups at the airport and the hotel also had multiple stops. There was also a bit of waiting time for the shuttle bus at the airport.
If you are traveling with a family of four, I think a taxi would be more convenient and faster, with costs not being that different. However, for solo travelers, this service is a great ally.
一人旅だった為に、一人でタクシーを利用すると割高になるために、利用しました。タクシーに比べて大幅なコストダウンです。
空港からからホテルまでは、空港で何箇所かピックアップをしたこと、ホテルも何箇所かまわるということがあり、タクシーに比べて時間はかかります。空港の場合は、シャトルバスを待つ時間もすこしありました。
4人家族で利用するのであれば、タクシーのほうが便利で早く、コストもそれほど変わらないとは思いますが、一人旅には強い見方です。
I went alone as a man who can't speak English. Everything was in English, but the driver was cheerful and very talkative, while also being subtly considerate, which was helpful. The interior of the car was spacious and nice. It was just me, a parent and child from Australia, and a woman traveling alone from Europe.
英語が話せない男一人で行きました。すべて英語ではありますが、ドライバーが陽気で、話し放題だったですが、微妙に程よい気遣いもしてくれて、助かりました。車内もゆったりで良かったです。オーストラリアからの親子とヨーロッパからの女性一人と自分でした。
I used this service for the first time. Initially, I thought about taking a public bus or taxi after arriving at the destination, but after reading various magazines, I found that it was more convenient to book a shuttle bus, so I made a reservation through this website. The booking process was easy, and after arriving in Honolulu, just as mentioned in the materials, a person in a yellow aloha shirt greeted me with a shell necklace. They also helped carry my luggage to the bus stop. There was a bit of a wait until everyone gathered, but there were no particular issues. We arrived at the hotel in no time while enjoying the scenery outside. I will definitely use this service again the next time I visit Hawaii. Thank you very much.
初めて利用させていただきました。最初は現地に到着してから公共のバスかタクシーを利用しようと思ってましたが、雑誌などいろいろ読んでるとやはり送迎バスを予約しておいたほうが便利と書かれてましたので、こちらのウェブサイトから予約しました。予約も簡単で、ホノルルに到着してからも資料に書かれてる通り、黄色いアロハシャツの方が貝殻の首飾りで出迎えてくださいました。また、バス乗り場まで荷物を運んで下さいました。全員が揃うまで少し時間がありましたが、特に問題はなかったです。ホテルまでも外の景色を楽しみながらあっという間に到着しました。また次回ハワイに行った時は利用させていただきます。ありがとうございました。
From the check-in at the counter to boarding the shuttle bus, I was able to arrive at the hotel very smoothly with hardly any waiting.
カウンターでの受付からシャトルバスに乗るまで、ほとんど待たされることなく、大変スムーズにホテルまで到着することができました。
Leo our driver was absolutely amazing , full of interesting facts about beautiful Hawaii , always patient and happy . The only reason I didn't give 5 Stars is the traffic , at times it was horrendous !! Luckily Leo took our mind off it with sometimes Hawaiian music sometimes quirky information,never boring , thank you
We really enjoyed our tour. We were given a good amount of time to explore each area. Would have like a little more time on the Missouri. Loved the information all the history. Highly recommended.
Our driver -Keow (certainly misspelled)--made the day. Picked up promptly from our hotel---the days schedule was laid out for us. Pearl Harbor is a solemn and reverent place. We did the USS Missouri tour also---excellent. Keow (?) was fantastic---he was knowledgeble and funny and entertaining. He even sang some Elvis---pretty well too! Pearl Harbor is an amazing place---they do a great job . Great day--great company.
It took a little time for the bus to arrive, but I was able to get to the hotel safely without the hassle of catching a taxi, thanks to being able to communicate in Japanese.
バスがくるまで少し時間がかかりましたが、タクシーを拾う手間もなく、日本語で安心してホテルまで行くことができました。
Although they weren't Japanese staff, they welcomed us with broken Japanese and smiles! Since there were people from different countries, there was a 10-minute wait due to varying arrival times, but it wasn't a bother. Thank you very much.
日本語スタッフではなかったけど、カタコトの日本語と笑顔で迎えてくれました!
違う国のひとたちも一緒なので、到着時間に差があり10分くらいは待ちましたが苦ではなかったです。
ありがとうございました。
It was a short shuttle ride from Honolulu to Waikiki, and the driver was studying Japanese, which made the atmosphere in the vehicle feel very homey. It wasn't just a simple transfer; it turned into a delightful part of the journey. I was able to chat with the other passengers and had a wonderful time.
ホノルルからワイキキまでの短い時間のシャトルですが、日本語を勉強中のドライバーの方で、車内はアットホームでただの送迎でなく、旅の楽しい時間となりました。同乗した方とも会話し楽しいじかんを過ごせました。
Due to the construction of a new hotel on the premises and possible vehicle entry restrictions, I was worried because the shuttle bus didn't arrive for a while. It seems that a group of Chinese tourists and another group of foreigners were communicating cheerfully, which caused a delay of nearly an hour. We departed for the airport right away and, for some reason, only arrived a little late but safely. As expected from the local driver, thank you very much!
敷地内にホテル新築中で車の入場制限がある為なのか、送迎バスが中々来なくて心配でした。同じバスに乗る予定の中国人グループと外人グループが賑やかに連絡したらしく1時間近く遅れて到着。直ぐに空港へ出発し何故か少し遅れた位だけで無事到着。さすが現地ドライバーさん、有り難う御座いました。
It's been a while since I visited Oahu. I usually use it on the Big Island, so this time I used it without hesitation. We were the only Japanese couple, and the rest were older foreign couples, but everyone was very friendly, and the transfer went by in no time. In particular, the foreign driver's loud voice providing information about the surroundings was easy to understand and very helpful.
久し振りのオアフ島。いつもハワイ島で利用させて頂いてましたので今回は迷わず利用させて頂きました。日本人は私たち夫婦のみで後の十数人は年配の外人夫婦でしたが皆さん大変フレンドリーで、あっという間の送迎でした。特に外人ドライバーの大きい声での周辺案内は分かりやすく、とても参考になりました。
We were originally scheduled for a shared transfer, but we ended up having a speedy private transfer to the hotel. It took about 20 minutes for the shuttle bus to arrive at the airport, but given the price, I was satisfied with it.☆
混載の予定でしたが、たまたま私たちのみの送迎でスピーディにホテルまで送迎いただけました。空港でシャトルバスが到着するまでに20分程度かかりましたが、このお値段なので納得です☆
They arrive almost on time, and there is enough space inside the vehicle, so it doesn't feel cramped even with carry-on luggage. The driver greeted me with a smile, which was very nice.
ほぼ時間通りに来てくれるし、車内にも余裕があるので手荷物で持っていても窮屈感がないです。
ドライバーさんも笑顔で迎えて下さり、とても良かったです。
The pickup time was almost perfect, and I was able to board immediately with just my carry-on luggage. I was able to sit comfortably in my seat, and it was very pleasant. I would like to use this service again next time.
お迎え時間もほぼぴったりで、手荷物だけ持ってすぐ乗り込めました。
ゆったりと席に座れ、とても快適でした。また次回も利用したいと思います。
They arrived on time, which was great. The female shuttle driver was quite unfriendly, but the person who greeted us was nice.
時間通りに来てくれたので◎
シャトルの運転手の女の人はかなり無愛想でしたが、迎えの方はいい人でした。
Of everything we did seeing the Arizona & USS Missouri was our favorite. Our tour guide was very knowledgeable and courteous. We learned so much history and was just at awe to get to see Pearl Harbor!
I quickly noticed them holding a paper with names on it. The person in charge was Japanese.
The voucher was not checked.
The shuttle took a while to arrive, and we waited quite a bit, but I think that's just due to traffic conditions, so it can't be helped.
The shuttle itself was neither good nor bad. However, I often forget to prepare tips, so including the tip is appreciated.
名前の書いてある紙を持ってまわってくれているのですぐ気がつけました。担当の方は日本人でした。
バウチャーは確認されませんでした。
シャトルがなかなか来なくて結構待ちましたが、これは交通事情とかあると思うので仕方のない事ですね。
シャトル自体は可もなく不可もなく。ただチップの用意を忘れる事が多いのでチップ込みは有難いです。
The tour was awesome. Our guide was fantastic. The luau was wonderful. We got to participate as part of celebrating our 34th anniversary. The Breath of life show was awesome.
Wonderful experience. Disappointed that we didn't get to go on memorial due to maintenance but overall loved it. Bus driver should get a raise. My favorite part of whole week there was listening to her talk about the culture and her family. Loved it.
The tour was excellent! Our driver Michael was very knowledgeable and pointed out plenty of landmarks. Adequate time was allotted for each part of the tour. Highly recommended!!
Was a totally awesome experience and Pilot Jeanette was great as well. Loved it.
Henry was an awesome tour guide. The circle island tour was fantastic. All the activities at the Polynesian Cultural Cdnter were fantastic including the luau and night show.
I used the round trip from the airport to the hotel. There was a bit of a wait when heading to the hotel from the airport, but the return trip from the hotel to the airport was very smooth.
空港からホテルまでの往復を利用しました。空港からホテルへ向かうときは少し待たされましたが、ホテルから空港へ帰るときは大変スムーズでした。
At the airport, a Japanese guide welcomed us. However, the pickup car took a long time to arrive. The guide also seemed a bit troubled. When the car finally arrived, the driver didn't seem to know which hotels to go to, and he kept going back to check and ask. There may have been some trouble, but I would appreciate a bit more confirmation in advance.
空港では日本人ガイドの方が出迎えてくれました。しかし、迎えの車がなかなか来ない。ガイドさんも少し困ってる様子。やっときた車の運転手さんはどこのホテルに回るのか把握できていないようで、何度も確認しに行ったり聞いてきたり。何かトラブルがあったのかもしれませんが、もう少し事前の確認をお願いしたいです。