Oahu
The show was really great. I've never seen this show before, I would suggest everyone see it at least once.
Mahalo Steve, Aloha oe!
Unlike other companies' shuttle buses, they arrive on time, and when traveling alone, it's the cheapest option, so I use it every time.
他社のシャトルバスと違って時間通りに来ますし、1人で移動の場合は一番安いので毎回利用させていただいています。
Driver was great and very informative. would highly recommend this to anyone.
This was my first time using a transfer service abroad, and I was anxious, but I arrived at the airport without any issues. I was the only Japanese person, but there were people from various countries around me, and the driver was very kind.
海外での送迎を1人利用するのは初めてで不安だったのですが、何事もなく空港へ着く事ができました。日本人は私1人でしたが、周りも色々な国の人が乗っており、運転手さんもとても親切でした。
We thoroughly enjoyed our trip to Pearle Harbor, the Punchbowl - Pacific memorial cemetery and Honolulu! Ti was a great tour guide. We didn't want a whole day tour and this was perfect.
Arrived in Honolulu from LAX on a domestic flight. There was already a person in a yellow aloha shirt waiting by the baggage claim belt, and as I approached, they called my name, so I recognized them immediately. There were three groups from the same flight, and we were able to head to the hotel right away. Quick and precise service; I would like to rely on them again next time.
LAX から国内線でホノルルへ到着。バゲッジクレイムのベルトの横にすでに黄色のアロハシャツの方が待機されていて、近づくと先方から私の名前を言われすぐにわかりました。同じ便の方3組ですぐにホテルに向かうことができました。迅速、的確です、次回もお任せしたいです。
I felt that many roads in Hawaii had bumps before the crosswalks, but our guide was used to it and drove smoothly without any discomfort in those areas.
ハワイの道路は横断歩道前は段差があるところが多く感じましたが、ガイドさんは慣れているのでそういったところも不快なく、走ってくれました。
Amazing view of Oahu Hawaii! It was such an exciting experience that I've never had before. Our pilot Julie was awesome. She made good narration during the whole trip. The only thing that disappointed me was my seat. Seats were allocated randomly, and mine was not a window seat, so that I didn't have the best perspective to take pictures.
The Bishop Museum was amazing! I finally got to visit a place I had wanted to go to for a long time. I learned hula dancing, toured the facility, and felt like I was learning about Hawaii's roots. The kumu was kind, and it was a fulfilling day.
ビショップミュージアムサイコーかねてより行きたかったところでやっと実現しました フラダンスを習って施設見学をしてハワイのルーツを学んだ様な気持ちクムも優しく充実した1日でした
The pickup location at the hotel was easy to find, and the check-in process was smooth, which made me feel relieved. There wasn't much waiting time, which was great.
ホテルの迎えの場所も分かりやすくスムーズに受付が出来
安心しました。待ち時間も余り無く良かったです。
I was relieved that after arriving at Honolulu Airport, the meeting place was easy to find and the check-in process went smoothly. It was also nice that there wasn't much waiting time.
ホノルル空港に到着してから集合場所も分かりやすくスムーズに受付が出来
安心しました。待ち時間も余り無く良かったです。
For starters, the show Ha! Breath of Life is AMAZING! If nothing else, that is worth a visit.
Ok, so the Circle Island Tour - yeah, you circle (most of) the island and see some cool things (briefly), but you can get circle island tours from pretty much everyone and ended up with about 3 total after all of our activities there over our week. The biggest problem with this Circle Island Tour is that it takes TOO LONG! You're going to want ample time to do the tour, but not when that time cuts into your time at the cultural center.
We did the circle island tour and the ambassador package. By the time we finished the tour and go to the center, did all the ambassador check in crap, and got to start seeing the center, we had already lost at least 1.5 hours of the already short time available to visit the various cultures. The group tour and the guide does help you learn some cool things, but it also makes everything take longer. In the end, we went back a second day so that we could see all the things we missed the first day (maybe that's the point - more $$ from the visitors??).
I don't want to lead you to believe the center is poor. On the contrary, we very much enjoyed the center. The luau was meh. The show was GREAT! We just wouldn't recommend the circle island tour (as it was for us) or the ambassador package (unless you want to buy it for the good seats but ditch the tour guide in the park).
Definitely visit the park, definitely see the show. Consider ditching the tour guide in the park, consider doing the circle island tour with another company or on a different day, and if you see a luau anywhere else, consider skipping it here (it wasn't the best luau we attended).
Note, the 3 stars if for the package, not for the center on the whole. The center was great, we just weren't keen on the package we purchased.
Mahalo Brian for your wonderful feedback, very happy you were able to take advantage of another day; however sorry that the guide was not a benefit to you and your group. We will address these concerns with our team. Aloha oe!
The timing was very accurate, and I felt安心して乗車できました. Unfortunately, since the driver was a woman, I had to load my luggage, which was over 30 kilograms, into the car myself. Overall, I was satisfied, but I would prefer a male driver.
時間等がとても正確で安心して乗車できました。
残念だったのが、女性ドライバーだったため、30キロ越えのトランクの荷物を自分で車に乗せることになってしまったのが残念でしたが、概ね満足でした。ドライバーは男性の方が有難いです。
Saw everything and had a FABULOUS tour bus driver that explained everything to us as we went and we learned so much about Hawaii and the entire area.... thoroughly enjoyed it!
The Pearl Harbor Heroes Adventure Tour brings a key pages from the 20th Century history to life. It is a excellent tour for people who have deep interest in history and those whose only brush with history is at the movies. The tour covers all the key points of interest at Pearl Harbor including the USS Arizona, USS Missouri, Pacific Aviation Museum and the USS Bowfin. Although it is a full day you will not have time to view all the sites in detail. One recommendation, tour the USS Bowfin before you venture in to the museum as you will not have time to do both. Overall this was money well spent and will probably do it again next time I visit Hawaii.
After finishing my errands in Maui, I returned to Honolulu for a day trip and was quite tired. However, there was already a bus waiting outside the baggage claim (by chance!?) so I was able to get on right away and return to my hotel, which was a great help. Unlike international flights, it seems there are fewer people boarding, so I think it's a good idea to use this option instead of waiting for a taxi.
マウイでの用事を終えて日帰りでホノルルへ帰ってきた為、かなり疲れていたのですが、バゲージクレーム外に既に(たまたま!?)バスが待機していたのですぐに乗ってホテルまで帰る事が出来て大変助かりました。国際線と違って乗車する人が少なそうなので、タクシー待ちするくらいならこちらでお願いするのはアリだと思います。
I had to take a flight to Maui at 8:30, so I requested a pickup. However, regardless of whether it was a domestic or international flight, the pickup was set for three hours prior. I was aware of this from the time of the arrangement, but I felt that with domestic flights, there tends to be quite a bit of time needed after arriving and completing security checks, so it was a bit uncertain whether taking a taxi would have been better. Especially since I only speak English, I thought it might be just as easy to use a taxi.
所用があり8:30の飛行機でマウイ島へ行く事になっていた為、こちらにお願いしたのですが、国内線・国際線問わず、3時間前のピックアップになっていました。それは手配の時からわかってはいたのですが、やはり国内線だと着いて保安検査を終えてからもかなりの時間が発生するので、タクシーにした方が良かったか微妙な感じでした。特に英語のみなので、それならタクシーを使っても一緒かな、と思いました。
This is the second time for us but we had family guests who had not been before. Last time we took the tour, our guide was excellent, informative, fun. This time we were not as happy with the guide. The first thing he did was tell us about himself and he played football. That took 10 min. He went extensively into the history of the island but did not touch on some of the things that were current such as the Hawaiian housing we drove through, no gangs. He was very monotone. I know he said he had been doing this for 30 years but we paid over $600. and he was boring and not as informative as he could be
Kelly Craig
Catasauqua, pa
Aloha. We are very humbled and grateful that you chose E Noa Tours to help introduce your friends to Oahu. Thank you for taking the time to post a review. Having said that, however, we are extremely disappointed to hear that the tour guide did not meet your expectations. E Noa Tours is proud of each and every one of its drivers and tour guides. And they, in turn, are proud to talk about their island home. Our guests always return with glowing reviews about their tour guides, who normally are entertaining and informative. It sounds like the tour guide who took care of you that day, needs a pep talk from our management team. Please accept our apologies for your negative experience. We hope that your friends still had fun on the tour and walked away with fabulous photos. Warmest aloha to you.
The guidance from the airport was unclear, and I couldn't find the staff. I was at the baggage claim properly, but I ended up being left behind. When I communicated this to a staff member who spoke Japanese, I received a response that suggested it was my fault for not being able to find the pick-up staff.
They did manage to arrange a different bus for me, but it was very unpleasant.
On the way to the airport, I also arrived nearly 20 minutes late compared to the scheduled time, which was quite nerve-wracking.
空港からの案内がわかりづらく、係の人が見つけられなかった。こちらはきちんとバゲッジクレームにいたのに。そのため、置いていかれてしまい、日本語が話せる窓口の人にその旨を伝えた結果、「迎えのスタッフを見つけられなかった貴方達が悪い」というような返答をされた。
なんとか違うバスを手配してはもらったが、非常に不愉快だった。
空港へ向かう際も、予定の時刻よりも20分近く遅れて到着し、肝を冷やした。
Thank you very much for participating in our shuttle service. However, we sincerely apologize for not being able to provide you with satisfactory service.
Upon confirming with the local operating company regarding your pickup, we learned that the driver arrived on time but was unable to meet you. While we received reports that other customers were picked up without issue, we deeply regret that despite your wait, you were unable to connect with the driver. This resulted in you having to move to the service desk, where the staff's response may have caused you discomfort, for which we sincerely apologize.
Additionally, we are truly sorry that on your departure day, the shuttle arrived 20 minutes late, causing you to wait with anxiety.
We take your feedback seriously and will work with the operating company to improve our services in the future.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度は、送迎シャトルサービスにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
お迎えにつきまして現地催行会社に確認させていただきましたところ、時間通りにドライバーはお客様をお迎えにあがりましたが、お客様とお会いできなかったとのことでございました。
他のお客様は問題なくピックアップできたとの報告を受けてはおりますが、お待ちいただいていたにもかかわらず出会えうことができず、結果的に窓口まで移動していただいたうえ、窓口のスタッフの対応にて不快なお気持ちにさせてしまいましたこと、深くお詫び申し上げます。
また、出国日のお迎えにつきましても、送迎車が20分も遅れて到着し、不安なお気持ちでお待ちいただく結果となり誠に申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めさせていただきます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Since my departure was after 1 PM and I wanted to spend as much time in Waikiki as possible, I inquired about a taxi, but I found out that the pickup would be three hours prior. So, I used Roberts. We made one pickup and headed to the airport; this time, there were three groups of five people, and I was the only Japanese. Once again, we arrived smoothly.
出発が13時すぎの個人手配チケットなので、少しでもワイキキにいたい!と思いタクシーも問い合わせましたが、やはり3時間前のピックアップになることが判り、ロバーツを利用。 1カ所ピックアップし空港へ、今回は3組5人で日本人は私のみ。 今回もスムーズに到着。
It's been decades since I last participated. Last time I went with the standard option, but this time I chose the deluxe package, and I had a wonderful tour with a very beautiful student as my guide. The chief of Samoa was as entertaining as ever. The food wasn't anything special, but the show was even more interesting since I participated in the backstage tour beforehand.
数十年ぶりの参加です。前回はスタンダードだったので今回はデラックスにしましたが、とっても綺麗な学生さんがツアーガイドについてくださり、とても楽しいツアーでした。サモアの酋長さんも相変わらず面白い。食事はたいしたことないですが、ショウはバックステージツアーに参加してから観たのでよけいに面白かったです。
Thank you, farewell!
Mahalo, Aloha oe!
The story from our Japanese guide, Maki, was so enjoyable that we couldn't stop laughing during the half-day tour. The Polynesian show in the second half was far more impressive than we had anticipated, and it moved me to tears. I highly recommend this tour. I hope to see Maki again!
日本人の名物ガイド・マキさんのお話が楽しくて楽しくて…笑いっぱなしの半日観光でした。後半のポリネシアンショーは予想していたより遥かに見ごたえがあり、感動して涙してしまいました。お勧めのツアーです。またマキさんに会えたらいいね!
Thank you, goodbye!
Mahalo, aloha oe!
The round-trip transfer between the airport and Sheraton Waikiki was very good, with smooth service and a spacious interior. I definitely want to use it again next time.
空港↔シェラトワイキキの往復送迎でしたが、スムーズな対応と余裕のある車内で大変良かったです。次回、また是非利用させて頂きたいと思います。
We are from Argentina. The tour was amazong and the driver very kind, he explains everithing and always arrived in time. Beautiful experience.
Our guide, Maki, was very kind and attentive. The roads in Hawaii are not very good, and combined with the uncomfortable bus ride, I experienced a bit of motion sickness. It would have been better if the bus windows were a little cleaner. At the Polynesian Cultural Center, there were many things to see and do, and we spent a very rich time there. It started to rain during our visit, but we were helped by receiving a free vinyl poncho. The behind-the-scenes tour included in the deluxe course is a must-see. The roast beef for dinner was delicious. It would have been even better if alcohol had been included.
ガイドのマキさん、とても親切で気の利く方でした。ハワイの道があまり良くないのと、バスの乗り心地が悪いのが相まって、少々車酔いしました。バスの窓がもう少し掃除して綺麗だと良かったです。ポリネシア文化センターでは見たりやったりが沢山で、かなり濃い時間を過ごしました。途中、雨が降ってきましたが、ビニールのポンチョを無料で頂けたので助かりました。デラックスコースに付いている、舞台裏の見学は必見です。夕食のローストビーフは美味でした。これでアルコールがOKならもっと良かったのですが。
Thank you and farewell!
Mahalo and Aloha oe!
Our Veltra tour was a wonderful opportunity to learn more about the infamous attack on Pearl Harbor in 1941. A luxury bus picked my husband and I up on time and drove us to the Arizona Memorial. The seats were quite comfortable and the bus also had a restroom. Unfortunately, I can't remember our tour guide's name but I can tell you that he was very respectable, helpful and informative. As we approached the Arizona Memorial we were given pertinent information as to when the bus would depart, tips for getting the most out of our visit, where we could find food and beverages, restrooms, etc. We found the USS Arizona Memorial visit to be a very moving experience. It was interesting to see how chatty people were as we entered the theatre to view a short video of live footage of the Pearl Harbor attack. Once the video started there was complete silence. It was a solemn experience for all and we continued on a shuttle boat to witness the sunken battleship still leaking oil to this day and the occasional air bubbles that surfaced. We would highly recommend it for all, young and old. On the down side, neither of us thought the city tour was very exciting.
There aren't many hotels that you can stop by on the way to the airport, so that's good! The hotels and condominiums in Waikiki are covered, which is convenient.
In the case of Nikkei, there are often patterns where only major hotels provide pick-up, but even budget hotels that you might wonder about are included.
空港まで立ち寄るホテル数も多くないので、良いです!
ワイキキのホテル、コンドミニアムはカバーしてるので便利です。
日経だとメジャーホテルのみお迎えのパターンが多いですが、こんなとこも?という安ホテルでもカバーしてます。
First time on a helicopter and it was the best way to see all of the island. The crew was great and the pilot Christy was awesome.
Our pilot Kristy was fantastic ! It was a great way to see the beautiful Island of Oahu
Loved every minute of it !
The directions after leaving the airport were clearly indicated on the reservation page, so I was able to reach the meeting point smoothly. I waited for about 10 minutes for the shuttle to arrive, but during that time, the staff member helped me by looking up the locations of the stores we were going to, which was great. I would like to use this service again.
空港を出てからの案内があらかじめ予約ページに示してあったので、集合場所までスムーズにいくことができました。送迎車が来るまで10分くらい待ったのですが、その間も退屈しないように案内係の方がこれから行くお店の場所などを調べてくれたのでよかったです。また、利用したいです。