Reviewed by: Holly Westog
It started out with the driver arriving more than an hour late. He had to use the bathroom upon arrival which delayed us by another 15 mins. We had to rush through everything g. There was no swimming at the waterfall. We walked up to it turned around and walked back. Got to Dole in time for whip to jump back in the van to air in traffic for 1.5+ hours. There was no air conditioning and the speakers didn’t work. We were HOT with no tour/history lesson. HORRIBLE!!
| Rating: | |
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| Packages: | Waikiki Hotels & Honolulu Cruise Ship Pier Departure |
| Attended as: | Families |
| Posted on: | 2021/06/24 |
| Activity Date: | 2021/06/21 |
Reviewed by: Wayne O
This was an outstanding tour and I learned a lot about the Hawaiian culture from the guide. He was funny and just one of the nicest persons I have met.
| Rating: | |
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| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2021/04/16 |
| Activity Date: | 2021/04/11 |
Reviewed by: ヨシクニ
Activities chosen centered around my 2.5-year-old daughter
In conclusion, it was an incredibly enjoyable experience!!!
We got to touch dolphins and feed them...
It was a unique experience that we usually can't have, and it seems my child had fun.
The adults who participated together also enjoyed it!
The instructor spoke a little Japanese, which I think made it easier to understand.
Since we booked for two families, it was a great deal to be able to split the photos after the activity, haha. On the other hand, I wanted to film some videos, but once you participate, that's not possible...
Next time, I strongly want to let my child join a longer plan. And for my child to enjoy that, English skills are absolutely necessary. This was a day where I vowed to encourage my child to study English, using this activity as motivation, haha.
2歳半の娘を中心に選んだアクティビティ
結論、非常に満喫の楽しい体験でした!!!
イルカに触ったり、餌をあげたり、、、
普段できない体験ができて、子供も楽しめたようです。
一緒に参加した大人も楽しかった!
インストラクターは少し日本語も話してくれて、わかりやすかったと思います。
1予約2家族で参加したので、参加後の写真を折半して購入できたのはお得でした 笑 逆に、動画を撮ってあげたいなぁ、と思ってたけど参加しちゃうとそれが叶わないのは仕方なし。。。
次回は子供だけでもっと長い時間のプランに参加させてあげたいと強く思いました。 そして、それを子供が楽しむためには英語力が絶対に必要。 このアクティビティを糧に英語勉強にも励んでもらえるように頑張ろうと誓った親父の1日でした 笑
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/12/01 |
| Activity Date: | 2019/11/23 |
Reviewed by: ニャンコ
It was just a 10-minute program, but I was able to feed the dolphins three types of fish, dance with them using my favorite toy that I chose, and take a lot of photos with the dolphins. I'm really glad I participated in such a fulfilling program!
I think my enjoyment was also due to my complete lack of issues with English. Since communication with the trainers and the reception staff is in English, I imagine that those who lack confidence in their English conversation skills might only enjoy about 70-80% of the experience.
たったの10分のプログラムでしたが
イルカに3種類の餌の魚をあげたり
自分の選んだ好きなおもちゃでイルカと一緒に踊ったり、イルカと沢山の写真を撮っていただいて大変身のあるプログラムで参加して良かったです!
ただ私は英語能力に関しては全く問題ないのも楽しめた要因だと思います。トレーナーの皆さんや受付の方とコミュニケーションは英語になるので英会話に自信が無い方は楽しさも7-8割になるのかなぁと想像してます。
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Friends |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/01 |
Reviewed by: トシちやん
I participated in the Dolphin Encounter where you can swim with dolphins. The explanation was in English only, but they spoke slowly with gestures, making it easy to understand. Above all, the dolphins were adorable, and it was a lot of fun. I now have another wonderful memory from Hawaii.
イルカと一緒に泳げる ドルフィン・エンカウンターに参加しました。
説明は英語オンリーでしたが、身振り手振りでゆっくりとお話ししてくれたのでわかりやすかったです。
何よりイルカが可愛くてとても楽しかったです。
ハワイでの良いおもいでがまた一つ増えました。
Aloha Toshi-chan! Thank you for joining us at Dolphin Quest! We're happy to hear you enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging, and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
Aloha トシちやん! Thank you for joining us at Dolphin Quest! We're happy to hear your enjoyed your dolphin encounter with us. Our programs are designed to be fun, engaging and interactive for all guests, regardless of language. Thank you again for the review, hope to see you again. Mahalo!
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/07/15 |
| Activity Date: | 2019/07/09 |
Reviewed by: のりか
I felt that Kahala was a better choice than Dolphin Park due to the location and timing, even though it seemed a bit overpriced. The photos turned out well, but I was disappointed when my child said they didn't want to participate again because the water quality was full of algae. I also thought it looked like a muddy pond.
ドルフィンパークより、カハラの方が、場所と時間の都合上良かったので、割高に感じましたが、参加しました。写真はうまくとって頂き、良かったのですが、水質がこけだらけで、次参加したくないと子供から言われて残念でした。私も、泥池に見えました。
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Friends |
| Posted on: | 2019/05/08 |
| Activity Date: | 2018/03/28 |
Reviewed by: DK.
I had reserved a shuttle service, but after waiting 5 minutes past the scheduled arrival time, I called to confirm and was told they were on their way and to wait. After waiting for another 10 minutes without any sign of them, I informed the staff at the hotel where we were staying, and they made several calls, but in the end, we waited for 40 minutes without the shuttle arriving, so we took a taxi instead. (The taxi fare was refunded.) Once we arrived at the destination, everything went smoothly, and the kids enjoyed themselves. I've heard about shuttle troubles happening abroad, but it was my first experience, so I felt a bit disappointed.
送迎を予約していましたが到着予定時間5分を過ぎても来ないので、電話で確認したところ向かってるから待っててと言われました。
その後10分程待ちましたが、やはり来ないので僕らが宿泊してるホテルのスタッフにも伝え、何度か電話してもらいましたが結局40分待っても来なかった為、タクシーで向かいました。(タクシー代は返金対応しました。)
現地到着後は、特に問題なく子供達も楽しんでいました。
送迎トラブルは海外ではよく聞きますが、はじめてだったので少し残念な気持ちになりましたね。
| Rating: | |
|---|---|
| Packages: | 濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/03 |
Reviewed by: ri-sa
My 9-year-old daughter participated in the experience. It was raining from the morning, and since she was attending alone, I had some concerns about how it would go until it started. However, once it began, she seemed to enjoy the experience. The story about the turtles was explained in English, but it was easy to understand, as they occasionally included Japanese words and used photos and models, so she seemed to grasp most of it.
Although she participated alone, there were Japanese children in the same group, so she quickly warmed up to them and chatted happily. She was able to interact with the dolphins much more than she had expected, and she looked very satisfied.
9才の娘が体験。
雨も朝から降っていて、一人で参加の為、どんな風になるのか始まるまで、不安も少しありましたが、始まると楽しそうに体験出来ていました。カメのお話も英語での説明ですが、分かりやすく時々日本語単語を交えて、写真や模型なども使ってくれて、だいたいは理解していたようです。
一人で参加でしたが、同じグループには日本の子どもたちがいたこともあり、すぐに打ち解けて仲良く話したり、イルカとも思っていたよりたくさん触れ合えて子どもは大満足の様子でした。
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/04 |
| Activity Date: | 2019/03/31 |
Reviewed by: saburina
The dolphins were very smart and adorable, and I was satisfied with the fun interaction. My nephew, who participated with me, was also thrilled. The water in the lagoon was murkier than I had imagined.
During the wait, the reception area was very cold due to the strong wind, so we moved and sat on a chair by the pool, but we were soon asked to leave by a hotel employee since it was for hotel guests only, which is understandable.
After the interaction, the price for the photos we had taken was high... so I deducted one star for that.
イルカさんがとてもお利口さんで可愛らしく、楽しく触れ合えて満足です
一緒に参加した甥っ子も大喜びでした
ラグーン内の水は想像より濁ってました
待ち時間、受付場所は風が強くとても寒かったので移動し、プールサイドのチェアに腰掛けましたが、すぐにホテル従業員に退去するように注意されました(:_;)※宿泊客専用なので仕方ないですね
触れ合い後、撮影してもらった写真の値段が高くて…
その分☆1つマイナスとさせてもらいました
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/11 |
Reviewed by: さくら
We participated in the Mini Dolphin Encounter with my 6-year-old child and my husband. I was prepared for the English explanation after seeing other people's comments, but perhaps due to the rainy season and the chilly weather, there were only the three of us. At the reception, they asked if we preferred the explanation in English or Japanese, and to my pleasant surprise, we received the entire explanation in Japanese (there was a trainer who spoke Japanese). Thanks to the kind trainer, my child was initially scared but ended up enjoying it, and I was glad we participated. Even though I didn't join in, I was very satisfied because I could watch closely from the side of the lagoon!
6才の子供と主人二人でミニ・ドルフィン・エンカウンターに参加しました。 他の方のコメントを見て英語の説明を覚悟してましたが 雨季で肌寒かったせいか参加は二人だけ。 受付で説明は英語と日本語どちらがいいですか?と聞かれ、嬉しい誤算で終始日本語の説明受けられました。(日本語話せるトレーナーいました) 子供も優しいトレーナーのおかげで初めは怖がってましたが最後は楽しんでる姿見て参加して良かったです。 参加しなかった私もラグーン脇から間近で見る事が出来たので大満足です!
| Rating: | |
|---|---|
| Packages: | イルカに触れる!ミニ・ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/04 |
| Activity Date: | 2019/02/24 |
Reviewed by: Robin
We took our 2 girls, 6 and 8. Water was slightly cool and it was windy which made the girls cold but it was fine otherwise. The dolphins were so sweet and playful and the trainers were great and good with our daughters. Definitely worthwhile and much better than sea life park which we have done before as well.
Aloha Robin! Thank you for taking the time to share your experience with us. We're thrilled to hear you and your family had a great time, interacting with our dolphins up close. We hope to see you again for more dolphin adventures. Mahalo!
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/29 |
Reviewed by: 30代女性
We participated in a family activity at the Dolphin Encounter with our 9-month-old child. After a brief explanation about dolphin ecology, we were able to touch the dolphins, take commemorative photos, and see their tricks up close. Most of the explanations were in English, but there were also occasional bits of broken Japanese.
There was no specific dress code mentioned, but since you'll be kneeling by the water, it's better to wear shorts and flip-flops that can get wet. Wearing pants might get you wet. There's no need to wear a swimsuit.
Next time, when my child is older, I would like to participate in an activity where we can swim with the dolphins. Since it's located at the Kahala Resort, we enjoyed lunch at a hotel restaurant along the beach after the activity.
9ヶ月の子供と家族でウィーファミリーに参加しました。イルカの生態について簡単な説明があった後、イルカに触れたり記念撮影をしたり、技を真近で見たりしました。ほとんど英語ですが、時折片言の日本語も交えて説明してくれました。
服装は特に明記されていませんでしたが、水辺で膝をつくのでハーフパンツ、濡れても良いビーサンで行ったほうが良いです。ズボンで行ったら濡れそうでした。水着で行く必要はありません。
今度は子供が大きくなった時に、イルカと一緒に泳ぐアクティビティに参加してみたいです。カハラリゾートにあるので、アクティビティの後はビーチ沿いにあるホテルのレストランでお昼ご飯を楽しみました。
| Rating: | |
|---|---|
| Packages: | 濡れずにイルカと触れ合える!ウィー・ファミリー・フィンズ&ファン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/11/18 |
| Activity Date: | 2018/11/14 |
Reviewed by: Disappointed
Participation of a 5-year-old boy alone
I read in other people's experiences that it was okay not to understand English, but in our case, we were in a group of five (four of whom were children from English-speaking countries), and there was no particular support, which made my son feel quite isolated. The instructor initially taught us about the size of the dolphins, but since we couldn't understand the words, we waited for what felt like thirty minutes for the explanation to finish. At one point, my son had a gloomy expression and said, "I don't understand what they're saying, so this isn't fun at all." I regretted participating in this program.
After that, we finally entered the pool and had a photo session with the dolphins, but compared to the other four, my son clearly had fewer poses. For example, we took turns kissing the dolphin for photos, but my son's turn was skipped. When it came to swimming with the dolphin for photos, he was skipped again. And when it was time to feed the dolphin for photos, he was skipped once more. I seriously wondered if this was some form of discrimination.
Still, I held onto a faint hope that they might take photos of him later, but as expected, my wish was not fulfilled until the end. He was skipped so many times that I thought about going to the reception to ask for photos, but by the time I circled the pool, the program had ended. I couldn't bring myself to ask to go back into the pool for photos again, so I gave up, but I felt regret and tears came to my eyes.
It seemed like he was ignored because he couldn't speak English.
Later, when we were choosing the photos to purchase, none of the poses I had initially requested were available, and there wasn't a single good photo, which was disappointing. I regretted coming all this way and paying a high price for the photos. I managed to buy a few photos, but every time I look at them, I feel sad, so I’ve put them away.
I apologize for the lengthy message, but if your child is going to participate, I wouldn’t recommend it unless they are fluent in English like a native speaker. I think it would be fine for adults.
5歳男子一人参加
他の方の体験談に、英語がわからなくても大丈夫と書いてありましたが、
うちの場合は5人グループ(うち4人は英語圏の子供達)で、
特にフォローもなく疎外感がかなり強かったみたいです。
インストラクターの方が、最初にイルカの大きさなどを教えてくれましたが
言葉がわからず、数十分(恐らく30分程度?)ひたすら説明が終わるのを待っていました。途中「何を言ってるかわからないから、ちっとも楽しくないね。」と暗い顔をしていたのでこのプログラムに参加したことを後悔しました。
そのあといよいよプールに入って、イルカと撮影をしてくれましたが、
他の4人と比べて明らかにポーズが少なかったです。
例えば順番ずつイルカにキスをする写真を撮るのですが、息子の番だけスキップされました。
順にイルカと泳ぎ写真を撮る、息子だけスキップ。
順にイルカに餌をあげる写真を撮る、息子だけスキップ。
これは人種差別なのか?と割と真剣に悩みました笑
それでも後から撮ってくれるかもと淡い期待をいだいておりましたが、
予想通り最後まで願いが叶うことはありませんでした。
あまりにスキップされるので、受付に写真を撮って欲しいと言いに行こうと思いプールをぐるりと周っている間にプログラムが終了しました。
まさかもう一度プールに入って写真を撮ってくれなんて言えませんでしたので諦めましたが、悔しくて少し涙が出ました笑
息子が英語が話せないから、存在を無視されていたようでした。
あとから購入する写真を選ぶのですが、最初に希望を伝えていたポーズも無く、良いものが一枚もなかったので落胆しました。
高いお金を払って写真を撮ってもらいに来たのに、と後悔しました。
なんとか写真を数枚購入しましたが見るたびに悲しい気持ちになるので、しまいこんでいます。
長くなりましたが、お子様が参加されるのであれば英語がネイティブ並みに堪能でないとおすすめしません。大人なら大丈夫だと思います。
アロハ
あなたの体験を聞いて残念に思います。私たちは世界中からのゲストを歓迎しており、英語を話さないゲストと英語を話すゲストのすべてが私たちの教育的でインタラクティブなイルカプログラムを楽しむことが重要です。あなたが体験したことはそうではなく、私たちはこれを聞いて申し訳なく、残念に思います。このフィードバックをプログラムを担当したトレーナーと共有し、いつの日かより良い体験のためにあなたを再びお迎えできることを願っています。
マハロ、
Aloha
We are disappointed to hear of your experience. We welcome guests from all over the world and it is important to us that all of our guests, non-English speaking and English speaking, enjoy our educational and interactive dolphin programs. This is not what you experienced and we are sorry and disappointed to hear this. We will be sure to share this feedback with the trainer who facilitated the program and hope that one day we can welcome you back for a better experience.
Mahalo,
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/27 |
| Activity Date: | 2018/06/02 |
Reviewed by: マーマレード
I was very satisfied that I could interact directly with the dolphins and signal to them. The trainers were also kind and taught us well, making it a great experience.
イルカと直接触れ合うことができたことと
イルカへの合図をしたりできて とても満足できた
トレーナーの方も親切に教えてくれて良い体験が出来た
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!トレーナーとの素晴らしい時間やイルカとのふれあいを楽しんでいただけたと聞いて嬉しいです。ご意見を心より感謝し、次回ハワイを訪れる際にはまたお越しいただけることを願っています。
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are happy to hear you had a great time with our trainer and interacting with a dolphin. We sincerely appreciate your feedback and hope to have you back again the next time you visit Hawaii.
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | イルカに触れる!ミニ・ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2018/04/15 |
| Activity Date: | 2018/03/21 |
Reviewed by: ゆりぱぱ
I participated with my 5-year-old and 3-year-old daughters. At first, they were a bit scared, but by the end, they were going up to touch the dolphins on their own and seemed very satisfied. We even got a photo of them kissing a dolphin, which I think made for a really memorable experience.
5歳と3歳の娘と参加しました。最初は恐る恐るでしたが、最後は自分からイルカにタッチしに行くようになり、大満足の様子でした。イルカとのキスの写真も撮れて、すごく思い出に残る経験ができたと思います。
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!お子様たちと一緒にイルカとの素晴らしい体験をされたと聞いて嬉しく思います。ドルフィン・クエストの使命は、インタラクティブなプログラムを通じて心と心をつなぐことですので、あなたの体験に関するフィードバックを心から感謝いたします。またご家族でお越しいただけることを楽しみにしています!
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are happy to hear you had a memorable experience with our dolphins with your young children. Our mission at Dolphin Quest is to touch hearts and minds through our interactive programs, so we sincerely appreciate your feedback of your experience. We hope to have your family back again soon!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | 【貸切】イルカに触れる!プレミアム体験 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: Jill
We had such a good time. There was 7 of us in our group. Some of us had been to Oahu before and some had not. We wanted to take a smaller, more personal tour. So we could all be TOGETHER and learn some of the history of the islands while seeing all the sights.
Our driver was insightful, and fun. He answered all of our inquiries with so much knowledge.
Everyone of us enjoyed the whole tour. It was nice to be able to talk, visit, take pictures and not have to worry about driving and finding the way ourselves.
We didn't feel rushed... got to see everything at each stop.
Mahalo for a wonderful day...
Aloha Jill,
Thank you for choosing E Noa Tours! We are thrilled to hear that you enjoyed your time with us and we hope to see you again soon!
Mahalo,
Lauren
Branding Strategic Manager
lhillhouse@enoa.com
| Rating: | |
|---|---|
| Packages: | Ko Olina Departure |
| Attended as: | Friends |
| Posted on: | 2018/03/11 |
| Activity Date: | 2018/02/15 |
Reviewed by: Tony j
Very easy checking in and checking out no problem at all
Mahalo! We hope to see you again soon!
| Rating: | |
|---|---|
| Packages: | Ko Olina Departure |
| Attended as: | Couples |
| Posted on: | 2018/02/18 |
| Activity Date: | 2018/02/15 |
Reviewed by: ナナシ
I participated with my 6-year-old daughter. Of course, the trainer spoke English, so I was worried about my limited listening skills, but they kindly taught us using body language, which made it a lot of fun. It might be reassuring to have some basic swimming skills. The dolphins were truly adorable, and both my daughter and I were captivated. Although it was only 25 minutes, I think it was just the right amount of time for a 6-year-old in terms of physical stamina. The next day, my daughter seemed to have the best memories, as she didn't want to leave the dolphin lagoon at all.
6歳娘と参加しました。
もちろんですがトレーナーさんは英語ですので、私のつたないリスニング能力では心配でしたが親切にボディランゲージで教えてくれたのでとても楽しめました。
軽い泳ぎの能力はあった方が安心かもしれません。
イルカは本当に可愛くて、娘も私も虜になりました。
25分ですが6歳児には体力的に丁度良かったと思います。
次の日イルカのラグーンから全然離れないくらい娘には最高の思い出になったようです。
アロハ、
ドルフィン・クエスト・オアフを選んでいただき、また、あなたの体験についての心温まるレビューを残していただき、ありがとうございます。あなたの娘さんが素晴らしい体験をしたと聞いて、とても嬉しいです。ドルフィン・クエストでは、私たちのインタラクティブな体験を通じて心と心をつなぐことを目指していますので、体験が楽しかったというあなたのフィードバックを心から感謝いたします。次回ハワイにお越しの際には、ぜひご家族でお越しください。
ドルフィン・クエスト・オアフより、マハロ!
Aloha,
Thank you for choosing Dolphin Quest Oahu and leaving such a thoughtful review of your experience. We are so happy to hear your daughter had such a memorable experience. At Dolphin Quest, our goal is to touch hearts and minds through our interactive experiences, so we sincerely appreciate your feedback that the experience was enjoyable. We hope to have your family back again on your next visit to Hawaii.
Mahalo from Dolphin Quest Oahu!
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/17 |
| Activity Date: | 2018/01/23 |
Reviewed by: lnd0809
loved it. a little windy and cold. would be great if there was an outdoor shower to rinse off after for non-hotel guests
Aloha,
Thank you for choosing Dolphin Quest! We are glad you had a fun time despite the windiness! We hope to have you back again, I would recommend a morning time as it is typically less windy than in the afternoon.
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | 35-min Premium Dolphin Adventure |
| Attended as: | Families |
| Posted on: | 2017/09/13 |
| Activity Date: | 2017/05/17 |
Reviewed by: lnd0809
kids totally loved it. couldn't stop talking about it after.
Aloha,
Thank you for choosing Dolphin Quest! We are so glad to hear your children had an inspiring and fun time with us! We hope to have your family back again soon!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | 10-min Dolphin Encounter for Toddlers |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/13 |
| Activity Date: | 2017/05/17 |
Reviewed by: overnight
I made a reservation in advance in Japan to stay at the Kahala Hotel. I am overwhelmed with joy that my long-time dream of swimming with dolphins has come true. It was a genuine interaction, not just the typical experience of touching dolphins that you often find in Japan. We participated as a couple, but it seemed that families in the same group were also enjoying themselves.
If I had to mention a downside, I was a bit concerned about the water's cleanliness. It might be due to the dolphins' waste, which is understandable... Since it's not a fish tank, it might be difficult to purify the lagoon. Also, I feel that the price is a bit too high.
I definitely recommend it to anyone staying at the Kahala.
カハラホテルに宿泊の為、事前に日本で予約しました。
長年夢見てきたドルフィンスイムが叶い感無量です。
日本国内でよくあるイルカに触れる程度ではない本当の触れ合いが楽しめました。
我々はカップルでの参加でしたが、同じグループの親子も楽しんで居られた様です。
あえてマイナスポイントを書くとしたら、
水の汚れがやや気になりました。イルカの排泄物だから仕方ないかもしれませんが・・・
生け簀ではないラグーンなので浄化が難しいのかな?
あと、少し料金が高すぎな気もします。
カハラにお泊りの方には絶対おすすめだと思います。
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!素晴らしい時間を過ごされたと聞いて嬉しいです!私たちのラグーンは自然の海水を使用しているため、藻類やその他の自然要因によって水着が染まるリスクがあります。ご迷惑をおかけしたことをお詫び申し上げますが、またお越しいただけることを楽しみにしています。ご意見ありがとうございます!
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are glad to hear you had a great time! Since our lagoon is natural with ocean water, there is some risk of your bathing suit staining due to algae and other natural factors. We apologize for any damage caused, but we would love to have you back again. We appreciate your feedback!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Couples |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/07/19 |
Reviewed by: タムタム
The initial itinerary mentioned, "You can enjoy snorkeling and experiential learning, and see the fish living in Hawaii's coral reefs!" However, there was absolutely no snorkeling involved. I had thought that I would be taught how to snorkel and see the coral reefs and fish before playing with the dolphins, so I was disappointed given the high price.
However, the trainer who explained everything was very nice and provided a fun explanation. Here are the details of what we did:
First, we received an explanation from the trainer about the precautions for playing with the dolphins and their characteristics. After that, we went to the beach and learned about sea turtle nesting. We were also taught about the types of marine mammals and fed lettuce to the sea turtles in the facility. Then, we were able to touch, kiss, and feed the dolphins.
While I was satisfied with the opportunity to play with the dolphins, I had expected snorkeling to be part of the experience. Therefore, I think it would be better not to include snorkeling in the itinerary details if that is not part of the activity.
当初の日程詳細では『シュノーケリングと体験学習、ハワイのサンゴ礁に住む魚たちを見ることができます!』とありましたが、シュノーケリングについては全くありませんでした。
私はシュノーケリングも教えてもらってサンゴ礁や魚を見たりしてからイルカと遊べるとのかと思っていたので、値段が高かっただけにがっかりしました。
しかし説明してくれた担当のトレーナーさんはとても良い方で楽しく説明してくれました。
私たちが行った事の詳細は。
まずトレーナーさんからイルカと遊ぶための注意点、イルカの特徴などの説明を受け、その後浜辺へ行き浜辺でウミガメの産卵について学びました。
そして海の哺乳類の種類について教えていただき、施設内にいるウミガメへレタスを餌付け。
そしてイルカを触ったり、キスしたり餌付けしたりできました。
イルカと遊べるという事だけなら満足ですが、シュノーケリングもあるものかと思っていたので、この内容なら日程詳細にシュノーケリングの記載はしない方がいいかと思います。
アロハ、
ドルフィン・クエストをお選びいただきありがとうございます!あなたの体験が楽しく、教育的だったことを嬉しく思います。イルカとの深い水での泳ぎを含むプログラムでは、ゲストの皆様にシュノーケルマスクの使用は任意です。キッズ・アクアティック・アドベンチャーは浅い水でのみ行われるため、シュノーケル機器は使用されません。異なるプログラムオプションに関して混乱を招いたことをお詫び申し上げます。また、イルカと一緒にシュノーケルをしながら触れ合ったり餌を与えたりする30分のスイミングプログラムであるドルフィン・エンカウンターに再度お越しいただけることを願っています。
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are glad your experience was fun and educational. The use of a snorkel mask is optional for our guests during any program that includes deep water swimming with the dolphins. The Kid's Aquatic Adventure only takes place in shallow water, so no snorkel equipment is used. We apologize for any confusion with the different program options. We hope to have you back again in our Dolphin Encounter, which is our 30-minute swimming program where you may snorkel with the dolphin along with touching and feeding.
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/24 |
| Activity Date: | 2017/07/23 |
Reviewed by: Mr. Anonymous
I've never been close to a dolphin before, so actually being able to touch one was a new experience for me (they're softer than I expected).
The trainer that was with me was Christian, and he was exceedingly helpful and reassuring, adding various facts about dolphins and marine life throughout the encounter. Kolohe, the dolphin I met, was very friendly and well-behaved.
I think this is a great experience, especially for kids or others who don't know a lot about dolphins and marine life.
Aloha,
Thank you for visiting us at Dolphin Quest Oahu! We are so glad that you had a wonderful experience with our staff, trainer and of course, our Dolphin! Thank you for taking the time to leave such kind words and positive feedback. We hope you can visit us again in the future!
Mahalo,
Dolphin Quest Guest Services
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/19 |
Reviewed by: Sam
From breathtaking Hanauma Bay to the Byodo Temple and Pali Lookout, this tour was captivating. Our driver/guide was excellent. Both of our tours by Enoa were outstanding. Pickups and tours were on time. Very reasonable fees! Highly recommend Ventura!
| Rating: | |
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| Packages: | Ko Olina Departure |
| Attended as: | Couples |
| Posted on: | 2017/06/04 |
| Activity Date: | 2017/06/01 |
Reviewed by: Edward
This was a great way to actually *SEE* Oahu. Our tour guide Alex was and excellent driver and guide. We loved it.
| Rating: | |
|---|---|
| Packages: | Ko Olina Departure |
| Attended as: | Families with Young Children |
| Posted on: | 2017/04/17 |
| Activity Date: | 2017/04/13 |
Reviewed by: モモコ
My 5-year-old grandson participated alone, and there were three other American boys, but it was perfectly fine. Even though he didn't understand English, the staff kindly supported him, and in just an hour and a half, he was very satisfied! It might be more affordable compared to other programs?
5歳の孫(男の子)が一人で参加し、他は3人のアメリカの男の子でしたが、十分大丈夫。英語がわからなくてもSTAFFが優しくサポートしてくれて、あっという魔の1時間半で本人も大満足!他のプログラムに比べて割安かも?
アロハ、
ドルフィン・クエストをお選びいただきありがとうございます!お子様がトレーナーのデモンストレーションを通じて楽しく教育的な体験をされたことを嬉しく思います。私たちのトレーナーは、世界中の子供たちに素晴らしい体験を提供するよう努めており、皆様からのフィードバックを心より感謝いたします。またご家族でお越しいただけることを楽しみにしています!
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are glad your child had a fun, educational experience through our trainer's use of demonstration. Our trainers strive to give a great experience to children from all over the world, so we sincerely appreciate your feedback. We hope to have your family back again soon!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families |
| Posted on: | 2017/04/05 |
| Activity Date: | 2017/04/01 |
Reviewed by: sss
You can also apply for the Dolphin Quest right before, but this option is a bit more economical! I would like to apply through Veltra again next time. Thank you very much!
直前ドルフィンクエストに申し込むこともできますがこちらの方が少しお得です!次もveltraさんから申し込みさせて頂きたいです。ありがとうございました!
アロハ、
ドルフィン・クエストを選んでいただきありがとうございます!楽しい体験をされたと聞いて嬉しいです。またご家族でのご来場をお待ちしております!
ドルフィン・クエスト・オアフよりマハロ!
Aloha,
Thank you for choosing Dolphin Quest! We are glad to hear you had a fun experience. We look forward to having your family back again for another session!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | お子様向け!キッズ・アクアティック・アドベンチャー |
| Attended as: | Families with Young Children |
| Posted on: | 2017/03/31 |
| Activity Date: | 2017/03/28 |
Reviewed by: Maggie
My daughter loved it!! Such a great experience for young kids, they get educated, played, touched lovely dolphins. Trainers are experienced and very friendly.
Aloha,
Thank you for choosing Dolphin Quest! We are glad to hear your child had such a fun time and learned something new about dolphins! At Dolphin Quest, we strive to touch hearts and minds through our interactive experiences, so we sincerely appreciate your feedback! We hope to have your family back again for another program!
Mahalo from Dolphin Quest Oahu!
| Rating: | |
|---|---|
| Packages: | 10-min Dolphin Encounter for Toddlers |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/06 |
| Activity Date: | 2015/07/27 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Holly,
Your complaint is very concerning to us. We understand your disappointment and hope you will accept our sincerest apologies. It’s important to us that our guests are more than satisfied and we wanted to let you know that although this reply is late, we did go ahead and resolve the air conditioning and speaker issue immediately.
We spoke to the driver and he was provided with the necessary corrective steps to ensure this will not happen again.
Thank you for your honest feedback as we were very grateful that you joined us. We hope we have a future opportunity to show you our improvements. Until then, please stay well.
Mahalo!