Reviewed by: Carol
We ended up not going on this trip. The pick up was scheduled for 6:30 at a hotel we were not staying at. After 15 minutes we called the company. Oh our driver was on his way. We called again after 7. Same response and no apologies. We called and canceled . The driver didn't show up until 7:40!!! We did get our money back.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2016/07/27 |
| Activity Date: | 2016/06/30 |
Reviewed by: The Arizona Smalls
My twin 7 year olds and 12 year old daughters, along with my husband and I, absolutely enjoyed our time on the boat. Whereas no dolphins were spotted, the snorkeling was awesome - snorkeled twice! The boat had a slide too that my girls loved going down into the ocean blue. Staff was fun and friendly and the food, both for breakfast and lunch, was perfect for our time onboard. Would highly recommend this cruise and will do it again the next time we are on the island of Maui.
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| Packages: | Standard Package with Transportation |
| Attended as: | Families |
| Posted on: | 2016/07/25 |
| Activity Date: | 2016/07/01 |
Reviewed by: Karen
We had the best time. So much to see and do.
First time visiting the Ocean center, we did lunch as well. Food was excellent
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| Packages: | One-Day Pass with Lunch |
| Attended as: | Families |
| Posted on: | 2016/07/23 |
| Activity Date: | 2016/07/20 |
Reviewed by: Silmara Grentz
Our captain Mark along with Nick and Emily made of this a fantastic experience. It was fun, great music, good food and more importantly we felt safe and taken care of the whole time. Getting on and off the catamaran at the beach was an interesting experience but it just added fun to the whole thing. Our tour was not packed and that added personalization from the crew. The snorkeling was beautiful. Saw turtles and so many different fishes.
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| Packages: | Standard Package [Apr 16th - Dec 14th] |
| Attended as: | Families |
| Posted on: | 2016/07/23 |
| Activity Date: | 2016/07/20 |
Reviewed by: J.Z.
Fui con mi familia, La organización excelente, el equipamiento que nos dieron en perfecto estado, ademas tenían todo tipo de accesorios para alquilar, trajes cámaras, filtros, etc.
El desayuno y la comida muy buena, mai tai, cerveza y gaseosa.
Todo excelente.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2016/07/22 |
| Activity Date: | 2016/07/19 |
Reviewed by: Kate
My husband, daughter and I took the sunset cruise earlier this week and loved it. The crew were fun, knowledgable and very accommodating. The food was fantastic....not cheese and crackers but real culinary treats. I have been on a previous sunset cruise with another company and, although the cruise was fine, the service and food were very much lacking. I highly recommend Trilogy. They are professionals and it shows!
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| Packages: | Sunset Sail from Kaanapali Beach |
| Attended as: | Families |
| Posted on: | 2016/07/21 |
| Activity Date: | 2016/07/16 |
Reviewed by: Meredith
I would not spend my money on this again. So many fun things to do and so many opportunities to have treats on trio - just not that special. My kids did not care at all - I was suprised. Thought they would be thrilled. Very lackluster
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| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2016/07/20 |
| Activity Date: | 2016/07/17 |
Reviewed by: Joseph
We did Real enjoyed. Cudos. ................,..,,.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2016/07/20 |
| Activity Date: | 2016/07/17 |
Reviewed by: たーさん
This is my second time on this tour, and I'm very satisfied with the morning tour as it's cheaper. The check-in location is easy to find since there's only one small booth at the entrance of the main pier. The boat is quite large as it has two levels. Waking up early allows for a productive day.
このツアーは2回目ですが、朝のツアーは安くなっていて満足度が高いです。
チェックインの場所も、メインの桟橋の入り口にひとつだけある小屋なのでわかりやすいです。
2階のある船なので結構大きいです。
早起きするので一日が有効に使えます。
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| Packages: | 7:30出港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/07/17 |
| Activity Date: | 2016/02/05 |
Reviewed by: Gassfam
Our family of 5 (2 adults, 3 kids) had a wonderful experience on Wednesday when we boarded the Kaulana in Lahaina. We were greeted by a friendly and genuinely, "eager-to-please" crew. Many day trips aboard other cruises can be fun and interesting, (we've done a few others, on other visits to Maui,) but for us, it's especially memorable when the people you spend a few hours with are sociable and eager to share their love of these beautiful islands. The captain and his crew were also very conscious of our safety and we felt well-guarded against any possible issues. This was a great day, for a great price, and they delivered on dolphins!
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| Packages: | Lanai Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2016/07/16 |
| Activity Date: | 2016/07/13 |
Reviewed by: Carla
The best way to see Maui! Friendly staff and comfortable helicopter. So cool to see all the different parts of Maui from the air.
| Rating: | |
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| Packages: | Complete Island Flight [60-65 min] |
| Attended as: | Families |
| Posted on: | 2016/07/13 |
| Activity Date: | 2016/07/09 |
Reviewed by: Carla
Staff was super nice and did a great class on snorkeling for beginners. Was my first time, so very helpful! Saw lots of fish and turtles. Great food and drinks! Would do again!
| Rating: | |
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| Packages: | Snorkeling Only |
| Attended as: | Families |
| Posted on: | 2016/07/13 |
| Activity Date: | 2016/07/12 |
Reviewed by: Carla
Boat is very comfortable, and staff is great! Food was better than I expected! Sunset was awesome and they kept the drinks coming. Would definitely do again!
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| Packages: | Romantic Sunset Sail |
| Attended as: | Families |
| Posted on: | 2016/07/13 |
| Activity Date: | 2016/07/10 |
Reviewed by: JPCamper
This was our second time attending the luau at the Sheraton and it was excellent once again. The entire luau is run efficiently and the food and entertainment are top-notch. While waiting for the food, you can participate in some ancient Hawaiian and Polynesian games and then you get to witness the unveiling of the kalua pig from the imu.
| Rating: | |
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| Packages: | Premium Seating & VIP Experience |
| Attended as: | Couples |
| Posted on: | 2016/07/11 |
| Activity Date: | 2016/07/01 |
Reviewed by: Wilson
The Lei Greeting was very nice, but was expecting a beautiful lady to do it. From the time we have done this in the past it was always a beautiful lady putting the Lei around our necks. My nephew was very disappointed, but other wise very nice. Thank you for the wonderful service. It makes the trip to paradise worth it.
Aloha! Thank you for taking the time to reply to us! We do apologize for not having a female do the lei greeting. As you are aware now, we do have both men and women greeters as it is not gender-locked. Should you have a lei greeting in the future, please indicate it in the Special Instructions, and we will do our best to accommodate. We appreciate your wonderful review, and we hope you had a wonderful time on our islands! Mahalo! -- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2016/07/09 |
| Activity Date: | 2016/06/16 |
Reviewed by: aloha
I had a very quiet and luxurious time that you can't experience on other islands... ☆
The cruise to Lanai offered a breathtaking view of the sunrise in the middle of the ocean.
It was truly a stunning sight, and it was worth it just for that!
The cinnamon roll served for breakfast was also exquisite!!!
I was anxious because I couldn't speak any English, but I enjoyed myself even though all the staff and customers were foreigners.
他の島では味わえない、とても静かで贅沢な時間を過ごしました。。。☆
ラナイ島へのクルージングは海の真ん中で日の出を楽しめる絶景。
まさに息をのむ光景で、これだけでも価値があります!
朝食に出てきたシナモンロールも絶品!!!
英語は全く話せず不安でしたがスタッフの方、お客様は全員外国人の方でしたが楽しめました。
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| Packages: | 日の出を見よう!サンライズクルーズ (2016年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2016/07/07 |
| Activity Date: | 2015/12/09 |
Reviewed by: Bustamante
Hi All,
Thank you so much again
My 15yr daughter & I had a great
time. The Staff was GREAT!!
Snorkeling & BBQ was awesome
| Rating: | |
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| Packages: | Lanai Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2016/06/30 |
| Activity Date: | 2016/06/27 |
Reviewed by: ひさぼん
I was moved by the real submarine experience. It was a thrilling new world for my husband and me, who can't scuba dive, especially since we could go down to a depth of 40 meters. I was satisfied to learn that red light is absorbed underwater and to see a large stingray!
本物の潜水艦で感動しました、水深も40mまでしてくれスクーバも出来ない夫婦には感動の新世界でした、水中では赤色が吸収されて感じないことや大きなスティングレーも見れて満足でした!
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2016/06/29 |
| Activity Date: | 2016/06/21 |
Reviewed by: Subhadeep
It was an great experience. As a first timer got good instruction about snorkeling. Food also really good.
| Rating: | |
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| Packages: | Standard Package with Transportation |
| Attended as: | Couples |
| Posted on: | 2016/06/27 |
| Activity Date: | 2016/05/30 |
Reviewed by: 20 yr anniversary
Luau was great, show was wonderful, however we paid for VIP seating & didn't get the front seats as expected but was sat with people that paid just for the luau so why did I pay 25.00 extra per person to get the better seats. All was great except seating. Food was good & drinks was good except you had to get your own when it stated in the VIP tickets they bring you the drinks you ordered. Overall would go again but not pay for VIP seating.
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| Packages: | VIP Seating Package |
| Attended as: | Couples |
| Posted on: | 2016/06/26 |
| Activity Date: | 2016/06/23 |
Reviewed by: さとる
Unfortunately, the snorkeling spots are not close to the rocky areas, and there are only a limited number of fish. Those who have experienced snorkeling in places like Okinawa are likely to be disappointed. The view of the island from the boat along the way is not bad.
残念ながらシュノーケルのポイントは岩場には近ずけなく、かぎられた魚しかいない。沖縄などで経験した人はガッカリしてる。途中のボートから島の眺めは悪くない
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| Attended as: | Couples |
| Posted on: | 2016/06/25 |
| Activity Date: | 2016/06/12 |
Reviewed by: Floyd Wilson
The Luau was a hit of the trip to Hawaii. We have attended this Luau many times and it is the best on the Island. The food was wonderful, the dancers seemed liked they wanted to be there and it was outstanding
| Rating: | |
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| Packages: | Premium Seating |
| Attended as: | Families |
| Posted on: | 2016/06/24 |
| Activity Date: | 2016/06/18 |
Reviewed by: Floyd Wilson
This was one of the best tours we have ever attended. We got to see how the pineapple makes it from a small plant, and on the table. The tasting of the different pineapples in the field was wonderful, and there is no way to get the taste of a fresher pineapple than hand picked in the field, cut it and eat it in the field.
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| Packages: | Pineapple Tour |
| Attended as: | Families |
| Posted on: | 2016/06/24 |
| Activity Date: | 2016/06/23 |
Reviewed by: Floyd Wilson
We had a wonderful time on the dinner cruise. The food was great, water was very calm. It was also a very beautiful sunset on the cruise. The staff was great. They took care of every need. Will definitely do this again. The only issue we had was finding the right boat dock.
k
| Rating: | |
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| Packages: | Premium Package (until 01/31/2018) |
| Attended as: | Couples |
| Posted on: | 2016/06/24 |
| Activity Date: | 2016/06/21 |
Reviewed by: Bowers
My daughter and I went to the Old Lahaina Luau and we loved it. Great service and very entertaining. The food was great as well. It was very informative, we learned a lot about the dance and how it originated. We seen a beautiful rainbow and took some pictures too.
| Rating: | |
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| Packages: | Table and Chair Seating |
| Attended as: | Families |
| Posted on: | 2016/06/17 |
| Activity Date: | 2016/06/14 |
Reviewed by: Amy
We had an awesome time with this crew! They were full of energy and VERY informative! They were very accommodating and made everyone comfortable in snorkeling, SNUBA diving, or those just along for the ride. I would suggest this for everyone!
We are so glad to hear it! As a company, we strive to make every trip a great one and love to see happy faces! Hope to see you again soon!
| Rating: | |
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| Packages: | Afternoon Snorkel to Coral Gardens |
| Attended as: | Families |
| Posted on: | 2016/06/16 |
| Activity Date: | 2016/06/05 |
Reviewed by: Catherine
We ended our trip in Maui with the sunset dinner cruise. It was perfect because it was a very relaxing night. Before we got on the boat, it was a little unclear what we needed to do with our Veltra vouchers, the man working there sent us on the line with out getting our real tickets needed so we were sent off the line to go back and get those. Not a huge deal, but maybe more of a clear direction when people get there could avoid that. The drinks were yummy and the food was pretty good. I tasted my boyfriend's steak and liked it better than my Mahi Mahi, so I would say go for the steak instead ! A tasty cheesecake was served for dessert as well! We got hit by one huge wave at the end which was kind of scary because the boat tipped a lot, otherwise it was smoothe sailing over all and a beautiful experience.
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| Packages: | Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/06/14 |
| Activity Date: | 2016/06/11 |
Reviewed by: Aaron H.
The crew of Four Winds provided a big group with a great experience. There was a lot of attention to passengers, a great meal, and a fantastic snorkeling experience. We were lucky to get out to Molokini, and though the waves got crazy in the crater everyone saw some amazing sea life. I also loved being able to use the prescription goggles which made my experience even better. I would do this again and again.
A big MAHALO for the great review! We strive for excellence in customer service and in our daily excursions ... it makes us all very proud to know we deliver! We hope to see you again soon!
| Rating: | |
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| Packages: | Afternoon Snorkel to Coral Gardens |
| Attended as: | Families |
| Posted on: | 2016/06/12 |
| Activity Date: | 2016/06/05 |
Reviewed by: The Grangers
We had a great time! Our guide Ernie was amazing to say the least! He has a great sense of humor! The Missouri tour was awesome! To walk on that ship was so cool! The video and tour of the Arizona was very emotional and interesting. The tour of Honolulu and Waikiki was so fun! Would definetly recommend to others!!!
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| Packages: | Arizona, Missouri & Honolulu City via Island Air (from Kahului) |
| Attended as: | Families |
| Posted on: | 2016/06/12 |
| Activity Date: | 2016/06/09 |
Reviewed by: Dan and Diana
Fun tour for the whole family! Beautiful scenery overlooking the Kaanapali shoreline, Lahaina Harbor, and the islands of Lanai and Molokai. Tour was running an hour behind schedule, but the boat crew made it worth the wait!
| Rating: | |
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| Packages: | Out of This World Ride [1200 feet] |
| Attended as: | Families |
| Posted on: | 2016/06/11 |
| Activity Date: | 2016/05/22 |
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Aloha Happy Campers,
So glad to hear that you had a nice time at Maui Ocean Center. Thank you for your review.
Best fishes,
Sue