モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

Japanese OK 日本語OK

Reviewed by: みゆまま

I participated with my 11-year-old daughter. There were Japanese staff members at check-in, which made us feel at ease. The boat was a large two-story vessel, but we chose the first floor because it was said to sway more on the second floor. There were about four Japanese families, a few Asians, and mostly Westerners on board.

It takes about an hour to reach Molokini Island, but with the sea breeze, we didn't feel nauseous and it was comfortable. We did two points of snorkeling, and before each entry into the water, the Japanese staff provided explanations. During snorkeling, the staff also monitored the area on bodyboards and would let us know if there were turtles or mantas around.

The Japanese staff were very kind, and we had a wonderful time. I highly recommend it!

11歳の娘と参加しました。チェックインにも日本人のスタッフさんがいて、安心でした。
大きめの二階建ての船でしたが、二階の方が揺れが大きいとのことで、一階を選びました。日本人は4組ぐらいで、アジア人は少し、ほとんどが欧米人でした。
モロキニ島には約一時間かかりますが、海の風を受けていれば酔うこともなく、快適でした。2ポイントシュノーケリングをしましたが、毎回海に入る前に日本人スタッフさんが説明をしてくれます。シュノーケリング中もスタッフさんがボディボードであちこちを見てくれており、カメやマンタがいると、声をかけてくれました。
日本人スタッフさんがとても親切で、とても楽しく過ごしました。おススメです！

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Absolutely! ぜひぜひ！

Reviewed by: コジマ

I participated in the Haleakalā tour for the first time with my 13-year-old daughter.

We took regular breaks, including coffee breaks, while climbing, which made us feel at ease. Women don’t have to worry about restroom facilities.

On the day of the tour, it was a new moon, and the city lights were blocked by a thick sea of clouds, creating perfect conditions. We were able to enjoy the best sunset and a sky full of stars.

Mr. Yamauchi's guiding and talks were enjoyable, and we had an unforgettable day.

I highly, highly recommend the Maui All Stars sunset viewing and stargazing tour!

13歳の娘と二人で初めてのハレアカラツアーに参加しました。

途中コーヒーブレイクなどこまめに休憩を取りながら登っていくので安心です。
女性はトイレの心配もないです。

当日は新月、そして街の灯は厚い雲海に遮られ絶好のコンディション。最高の夕陽と満天の星空を鑑賞することができました。

山内さんのガイドもトークも楽しくて、忘れられない一日を過ごしました。

マウイオールスターズの夕陽鑑賞＋星空観測ツアー強く強くお勧めします

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Learn to Surf in Maui at Kalama Park in Kihei - Private & Group Lessons with Certified Instructors

Awesome active honeymoon experience

Reviewed by: Adam and Alexis

Instructors were awesome and we had a great time!

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Expeditions Lanai Ferry Boat Ticket from Maui | Round-Trip & One-Way Rides

Open Seas

Reviewed by: Apple Huffman

It's a small boat on the open water, take something if you're one that feels the motion or sea sickness. My wife hated it, I loved it.

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

It was fun as a cruise. クルーズとして楽しかった

Reviewed by: AKI

We were scheduled to snorkel at two locations, but due to high waves, we only snorkeled around Molokini Island. The water clarity was high and beautiful, but there were few fish.

Additionally, there were many people, so we spent a long time waiting for everything (getting food, entering the sea), which felt a bit wasteful.

While the snorkeling experience was somewhat lacking, diving into the sea from the slide attached to the boat and enjoying the wonderful scenery while cruising was fun.

Also, the hamburger for lunch was delicious. My family was the only Japanese group, but it was reassuring to have a Japanese crew member.

2箇所でシュノーケルする予定が、波が高くてモロキニ島の周り1箇所でのシュノーケルになった。透明度は高くて綺麗だったが、魚の数は少なかった。
また、人数が多くて何をするにも（ご飯をとる、海へ入る）並ぶ時間が長く、少しもったいなく感じた。
シュノーケルの内容としては物足りなかったが、
船にとりつけられたすべり台から海へのダイブや素晴らしい景色のクルージング楽しかった。
また、ランチのハンバーガーはおいしかった。
日本人はうちの家族だけだったが、クルーに日本人の方がいて心強かった。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Incredibly moving!!! Sea of clouds sunset & stargazing observation 大感動!!! 雲海サンセット&星空観賞・観測

Reviewed by: ハワイ大好き

The sun sinking into the sea of clouds was breathtaking, and the colors of the sky after it set were so beautiful that I couldn't take my eyes off it. It was divine and incredibly moving!!! I could clearly see the Mauna Kea Observatory on the summit of the Big Island to the south. The starry sky was so close and filled with countless stars, and the Milky Way was vividly visible. I was overwhelmed with emotion as I looked at Jupiter, Saturn, and the Milky Way through the telescope!!!

雲海に沈んでいく太陽、沈んだ後の空の色も美しくて目が離せず、神々しくて大感動!!! 南側にハワイ島山頂マウナケア天文台がしっかり見えました。
星が降るような近くてたくさんの星空、天の川もくっきり見え、さらに望遠鏡で木星、土星、天の川を見て、感動が止まりませんでした!!!

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ハレアカラ山頂 日の出鑑賞ツアー　マウイ島最高峰の山頂で自然の偉大さを感じる ＜午前／朝食付き／英語ガイド＞

It was mysterious and moving. 神秘的で感動しました

Reviewed by: cana

I participated on July 31.
There were so many participants that the car was full.
Since the pickup was at 2 AM, I was fast asleep in the car.
By the time we arrived at Haleakalā, it was starting to get bright, and we were able to see the sunrise about 20 minutes after getting off the bus.
I was worried because there were a lot of clouds, but it was a beautiful sunrise.
The temperature was extremely cold!
With the wind, it felt like winter!
A down jacket is absolutely essential.
I took photos while shivering. (laughs)
After watching the sunrise, we returned to the car and received bread and coffee.
I was very happy to have warm coffee!
After that, we went down to have breakfast and returned to the hotel around 10 AM.
It was a wonderful experience.

7月31日に参加しました。
車はいっぱいになるくらい参加者がいました。
ピックアップが午前２時だったので
車中は爆睡でした
ハレアカラに着いた時はもう明るくなりつつあり、バスから降りて、２０分くらいで日の出を見ることができました。
雲が多くて大丈夫かな？と思っていましたが、綺麗なサンライズでした。
気温はめちゃくちゃ寒い！
風もあったので、真冬並みの寒さ！
ダウンは、絶対必須です。
ガタガタ震えながら写真を撮りました。笑
サンライズを見て、車に戻るとパンとコーヒーが貰えました。
あったかいコーヒーがとても嬉しかったです！
そのあと朝食を食べに麓におり、ご飯を食べて10時くらいにホテルに戻ってきました。
とてもすてきな体験でした。

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ハレアカラ山頂 日の出鑑賞ツアー　マウイ島最高峰の山頂で自然の偉大さを感じる ＜午前／朝食付き／英語ガイド＞

I recommend Mauna Kea. マウナケアの方がおススメです

Reviewed by: あちき

Mauna Kea on the Big Island of Hawaii had a magnificent natural feel, but here we had to compete for space with many people in a narrow passage. The shuttle was only a few minutes late, and the guide was cheerful and kind, but I think if we had arrived a bit earlier, we could have secured a better spot and enjoyed the starry sky more. Considering the price, it was a bit lacking.

ハワイ島のマウナケアは壮大な自然とゆう感じでしたが、こちらは狭い通路にたくさんの人で場所を取り合う必要がありました。送迎は数分の遅れ程度でガイドさんも明るく親切でしたが、もう少し早く着ければ場所取りも、星空もよく見れたのかなと思います。値段の割には、、です。

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

The Japanese staff are the best! 日本人スタッフ最高！

Reviewed by: YUJI

The Japanese staff were very kind, helping us look for sea turtles and showing us snorkeling spots. I asked for her name, but I couldn't hear it over the sound of the boat engine, so I don't know her name. The Japanese staff member (a woman) was very friendly, and we had a wonderful day. Thank you very much.

日本人スタッフの方が、一緒にウミガメを探してくれたり、シュノーケリングスポットを教えてくれたりとても良い方で、
名前を聞いたのですが、船のエンジン音で聞こえなかったので名前がわかりませんが、日本人スタッフの方（女性）がとても親切で楽しい一日を過ごせました。
ありがとうございました。

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5-Hour Hana Rainforest Hiking Tour with Waterfall Swim - Hike Maui

Great Hike to the waterfalls

Reviewed by: Pat

My husband and I decided to add a hike to our planned activities for our Maui vacation. We wanted to learn
more about the island. Our guide Brian was very knowledgeable and he made the trip fun. We learned a lot about native plants and fruits. He also told us about the Hawaiian kings and bits about the Hawaiian language and culture. The trip exceeded our expectations.

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サンセットセーリング ＜軽食・飲み放題付き／カアナパリビーチ発＞

The light snacks were quite good! 軽食がなかなか良かった！

Reviewed by: akkon

We gathered at the beach of the Kaanapali Beach Hotel, but there wasn't a counter; just a small sign, and the staff didn't arrive until the last minute, leaving many participants confused.

When boarding the boat, some people got wet up to their upper bodies due to the waves, so I think it's essential to wear clothes that can get wet and bring a towel.

I was satisfied with the quality and quantity of the snacks and drinks, which were better than I had imagined!

There are various types of catamarans, but they are relatively large, so there was little rocking, making it comfortable.

カアナパリビーチホテルのビーチに集合でしたが、カウンターがあるわけではなく小さな看板１つで係員もギリギリまで来ず、多くの参加者が迷っていました。

船に乗り込む際は波の都合で上半身まで濡れた人もいたので、濡れても良い服装➕タオルが必須だと思います。

想像していたより軽食・ドリンクの質も量も良くて満足でした！

カタマランも色々種類がありますが、割と大きめなので揺れも少なく快適でした。

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Lanai Island Guided 4x4 SUV Sightseeing Trekker Tour with Maui to Lanai Ferry

Great tour

Reviewed by: Jonas

We can recommend the Half Day Tour - Bruce was a great guide!

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

The fish are also very happy! 魚も大喜び(^O^)

Reviewed by: まさやん

Thanks to our guide Kana, we had a very enjoyable snorkeling tour! We were able to see many large turtles, about the size of a kotatsu, which was very satisfying. My son got seasick, but thanks to the crew's consideration, they made a covered bed on the deck for him to lie down. During snorkeling at the Molokini point, my son got a bit overwhelmed, but the fish were thrilled and swarmed around us in a tornado-like fashion. I highly recommend this tour!

ガイドのカナさんのおかげで、とても楽しいシュノーケルツアーでした！
コタツくらいの大きなカメもたくさん見ることが出来て大満足。
息子は船酔いしてしまいましたが、クルーのお兄さんの配慮でデッキに屋根付きのベッドを作ってもらって横になることが出来ました♬
モロキニのポイントでのシュノーケル中に、息子はキラキラをしてしまいましたが、魚が大喜びで寄ってきて、モンガラのトルネード状態でした(^_^;)
オススメのツアーですよ！

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2.5-Hour Sea Maui Sunset Dinner Cruise with Open Bar from Kaanapali Beach

Great cruise with an awesome crew on an amazing boat!

Reviewed by: Mike

I cant wait to go back! The new boat is beautiful and rides so incredibly smooth. The crew is what sets Sea Maui apart from the other guys. Throughout the cruise they were attentive and entertaining, treating everyone on board like long time friends. I was having such a good time on the cruise that I had forgotten dinner was included until they announced the buffet was ready! Great food and drinks with the best crew in Maui! Couldn't ask for more!

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Kaanapali Deluxe Snorkeling Cruise with Breakfast, Lunch & Drinks - Trilogy

Great snorkel cruise from Kaanapali beach.

Reviewed by: Steve B.

Trip, crew, boat and food were great! Crew was professional and friendly. Trilogy III was spacious and comfortable. Food provided accommodated family members with allergies to gluten, peanuts and tree nuts. Was our second trip with Trilogy and look forward to our next excursion with Trilogy on a future Maui vacation. Would highly recommend considering Trilogy for your snorkel cruise.

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マウイ島観光ツアー　ハレアカラ国立公園＆イアオ渓谷をめぐる ＜昼食付き／英語ガイド＞

The actual itinerary differs from what was described, but I am satisfied with the overall tour. 実際の行程が記載と異なっていますが、ツアー全体としては満足です。

Reviewed by: aoa

In July 2019, my mother and I participated in this tour. I had heard from a friend who lived in Hawaii that the town of Paia was lovely, and I was really looking forward to exploring it, but we actually did not go to Paia. I confirmed with two drivers from the local tour company on the day of the tour, but they explained that Paia was not included in this tour. They assured me that it was definitely not part of the itinerary and offered to check with the office, but I had no reason to doubt the drivers, so I acknowledged that. I was very much looking forward to visiting Paia, so I was quite disappointed that the tour details listed on the website did not match the actual itinerary. I understand if there were special circumstances on the day that prevented us from going, but if Paia was not included in the tour itinerary from the start, I believe it should have been honestly stated. Other than that, the overall tour was completely fine, as the drivers were nice, which made it all the more disappointing.

First, we were picked up on time at the designated location, and after visiting other nearby hotels, we arrived at the meeting point where we were instructed to transfer to a different bus. Buses that had picked up passengers from various areas of Maui gathered there, and we switched buses for our tour and departed. Here, we received an iPad and earphones to listen to announcements in Japanese.

On the way to Haleakalā, we took a break for a restroom stop and to buy water and snacks before entering the mountain roads. The bus driver provided polite guidance, and I was able to relax throughout the journey.

We were fortunate with the weather, and at the summit of Haleakalā, we had about 45 minutes of free time during which we took photos and explored a bit. After that, we stopped in the cowboy town for lunch, but there was not enough time, so we hurriedly ate lunch and only had about 10 minutes to stroll around the town, which did not allow for leisurely shopping.

We then headed to Iao Valley. We were instructed to return to the bus in about 30 minutes, and I walked around a bit to take photos before coming back. There was an explanation that there was a lookout if we climbed a little up the mountain, but it seemed tight on time, so I decided to skip it.

I was looking forward to going to the town of Paia from there, but I was told that we would be taken back to the hotel and the tour would end.

2019年7月に母と私の2人でこのツアーに参加しました。ハワイに住んでいた友人からパイアの街が素敵だと聞き、散策できることを大変楽しみにしていましたが、実際はパイアの街には行きませんでした。現地のツアー催行会社の運転手2人に当日確認しましたが、このツアーにはパイアは含まれていないと説明されました。間違いなく行程に含まれていないとのことでオフィスにも確認してあげるよと言われましたが、運転手を疑う余地はなかったのでわかりましたと伝えました。パイアに行けることも大変楽しみにしていたので、このホームページに記載があるツアー内容と実際の行程が違いとても残念です。当日の特別な事情で行けないなら分かりますが、そもそもツアー行程に含まれていないのならば正直に記載すべきだと思います。それ以外はツアー全体としては、下記に記載の通り全く問題なく運転手も良い人だっただけに大変残念です。

まず時間通りに指定の場所に迎えがきて、近くにある他のホテルを回った後に集合場所に着き、違うバスの乗り換えるよう指示を受けました。マウイ島の各地域にピックアップに行ったバスがそこに集まってツアーごとにバスを乗り換え、出発しました。
ここで日本語のアナウンスが聞けるアイパッドとイヤフォンを受け取りました。

まずはハレアカラに向かう途中で、山道に入る前にトイレ休憩と水やお菓子を買えるところで休憩しました。バスの運転手も丁寧に案内をしてくれ、終始安心して過ごすことができました。

お天気にも恵まれハレアカラ山頂では45分ほど自由時間があり、その間に写真を取ったり少し散策したりしました。
その後ランチをとるためにカウボーイの街に立ち寄りましたが、時間がなくランチを急いで食べて10分ほど街を散策する程度でゆっくり店を見たりすることはできませんでした。

その後イアオ渓谷に向かいました。こちらも30分ほどでバスに戻ってくるように指示があり、周辺を少し歩いて写真を撮って戻ってきました。少し山を登るとルックアウトがあると説明がありましたが、時間的に厳しそうでしたのでやめておきました。

ここからパイアの街に行くことを楽しみにしていたのですが、このままホテルに送って行ってツアーは終了だと告げられました。

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Pride of Maui Luau Sunset Dinner Cruise with Open Bar & Polynesian Show

Nice & Memorable

Reviewed by: Honeymooners

Perfect luau for Maui experience
Location was great near in Ka’anapali beach and Lahaina.. great bar and food experience for out of towners
There was food options for vegetarians and meat eaters !

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Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Haleakala Sunrise

Reviewed by: Jeff

I highly recommend this tour rather than driving. Our guide, Star, provided us with great insight and experience regarding Haleakalā, the surrounding area and Maui. The sunrise was spectacular!

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

I got drunk, but it was fun. 酔ったけど楽しかったです。

Reviewed by: のりすけ

I took the motion sickness medication too late, and both my child and I got sick, but there were plenty of fish, and we even saw a turtle, so it was a fun time. I received a lot of help from Takako. Thank you very much!

酔い止めを飲むタイミングが遅すぎて、子供と私が酔いましたが、魚はたくさんいたし、カメにも会えたし、楽しい時間でした。
たかこさんにはたくさんお世話になりました。ありがとうございました！

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伝統ルアウ＆フラ ハワイアンショー　マウイの神話 ＜優先入場VIP席あり／ビュッフェ夕食／飲み放題／ロイヤル・ラハイナ・リゾート＞

You can feel the essence of Maui. マウイ島を感じられる

Reviewed by: naruyuriyou

It was more fun than I expected. The quality is high. The dancing and fire performances are excellent. I think it's great that the audience participates and helps create the stage.

The duration might be a bit long, around three hours.

Alcohol is all-you-can-drink, but there's a long line for general participants to order. The VIP priority counter is empty, but it's clearly distinguished. However, this is Hawaii after all. Staff members come around to take orders. You can order for about $1 each time. You'd be missing out if you didn't know this. Feel free to order and drink as much as you like. It was a great time.

イヤー予想を上回る楽しさでした。
完成度が高いですね。
踊りやファイヤーダンスも最高です。
客が参加し一体となってステージを作り上げるので良いと思います。

時間は若干長めかな？正味３時間くらい。

アルコールは飲み放題ですが、一般参加の注文する場所は大行列。
優先ＶＩＰ窓口はガラガラですが区別されています。
しかし、さすがハワイです。
席を回るスタッフが注文を取りにきてくれます。一人1回＄１程でオーダー可能です。知らなきゃ損です。どしどし注文して飲んでください。
良い時間でした。。

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Skyline Eco-Adventure - Kaanapali Zipline Adventure with Expert Local Guides

Would Recommend!

Reviewed by: Penny J

My client loved this zipline excursion! They had no issues, and had a fabulous time! She said she would recommend this to others!

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Expeditions Lanai Ferry Boat Ticket from Maui | Round-Trip & One-Way Rides

Ride of your life if against the wind and tide

Reviewed by: Tia

Boat was clean and on time. If you get motion sickness going to Lanai is not an issue, coming back depending on the time you may get tossed and splashed pretty well. Coming back make sure you sit inside to avoid being soaked if you leave after 1 p.m.

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Cosmic, moving! 宇宙的、感動！

Reviewed by: リンダ

From sunset to the starry sky. It was an experience beyond imagination, where I could truly feel myself in the universe rather than just on Earth!

Seeing my seven-year-old son and husband discussing the grandeur of the cosmos became a lifelong memory for our family.

I highly recommend this for families with elementary and middle school children.

And everything was thanks to our wonderful guide, Yama-chan. He was kind, incredibly knowledgeable, entertaining, and even performed magic tricks, making him a favorite among the kids.

Yama-chan, who has led tours to Haleakalā 3,000 times, felt somewhat extraterrestrial!

We'll definitely come back!

サンセットから星空にかけて。地球というより宇宙の中の自分をひしひしと感じることができる想像を越える経験でした！

七歳の息子と夫が天体の壮大なロマンを語り合う姿も、家族みんなにとって一生の思い出になりました。

小学生、中学生家族には本当にオススメです。

そして何もかも、素晴らしいガイドの山ちゃんのおかげです。優しくてものすごい物知りで面白くて、手品まで披露してくれて子供たちに大人気でした。

3000回もハレアカラに登ってツアーを行っている山ちゃんは、どこか宇宙人的でした！

また行きます❗

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Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Scenic Road to Hana Tour with Waterfall Swim and Black Sand Beach Adventure.

Reviewed by: Charles Wilson

Very good tour. The driver was very knowlegable and provided a lot of information about Maui.

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Myths of Maui Royal Lahaina Luau - Open Bar, Polynesian Dance & Fire Knife Show

Luau

Reviewed by: Lisa MacCracken

We had a great evening. Only complaint is the seating is in the direct sun. They let us in at 545
Drinks good, food good. Main show started a 8 pm. They close down buffet pretty fast. We will do this again.

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Lanai Island Guided 4x4 SUV Sightseeing Trekker Tour with Maui to Lanai Ferry

Maui to Lanai Ferry Ride/Guided Island Full Day Tour

Reviewed by: Vasudha/DavidSullins

Steve was our driver/guide on the Lanai Full Day Tour.
He is a very knowledgeable guide and answered all our numerous questions. He is also an excellent driver.

Despite the fact that our tour was cut short by about 2 hours due to the cancellation of the last ferry because of bad weather, we were able to see everything on our list.

Thanks Steve for making our Lanai trip so memorable.

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Turtle Reef Kayak Tour in Maui - Snorkel with Sea Turtles at Makena Landing & Winter Whale Watching

Pure magic

Reviewed by: Sarah F

Cole was our tour guide, he was extremely informative and helpful. We were nervous not knowing how difficult the paddle was going to be but it truly was easy. We paddled over to the turtle cleaning station and we’re amazed at all the turtles we literally just hanging out with. Cole showed us different sea life and explained the history of the surrounding islands. It was the best tour we had during all our trips, clear waters, lots of coral and mostly turtles!!! We highly recommend

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ラナイ島観光ツアー　ラナイ島行きフェリー往復チケット付き＜英語ガイド／半日／ マアラエア港発＞

Translation is not available because the original text is unclear. えっ？？

Reviewed by: taka

The return ferry departs at 14:00. The guidance for SUVs ends at 10:30. What am I supposed to do for three and a half hours on an island where I have no means of transportation? It's disappointing that if I had been informed from the beginning, I could have made better plans.

復路は14:00発のフェリー。
SUVでの案内は10:30で終了。
足の無い初めての島で3時間半何をしろと言うのか？
最初から教えてくれれば計画も立てられたのに残念でした。

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モロキニ島シュノーケリングクルーズ ＜朝・昼食付／現地集合＞

Due to strong winds 強風により

Reviewed by: taka

The boat was not originally scheduled to go to Molokini; instead, it stayed in shallow waters unaffected by the wind. We snorkeled in a place with few fish at first. After that, we spent several hours just enduring the strong winds and blazing sun on the moored boat.
Is it because canceling would make refunds complicated?
I was disappointed that my precious time off was wasted.

船は当初からモロキニに行く航路では無く、風の影響を受けない浅瀬で停留する事、最初だけ余り魚のいない場所でシュノーケリング。後は数時時間。係留された船の上、単に炎天下、強風に耐え辛抱するだけ。
キャンセルにすると返金が面倒だから？
やっと休暇を取った貴重な時間が損なわれ残念でした。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Maui All Stars is the best! Maui All Stars最高

Reviewed by: taka

There are many places where the starry sky is beautiful.

Many tours are not recommended because:
1) They are superficial and forced. For the guide, it's a daily job, but for customers, it's a rare and precious time.
2) There are many guides who are self-absorbed and boastful, often far removed from the customer's perspective.

However, the tour by Mr. Yamauchi, the owner of Maui All Stars, was wonderful and thoroughly pursued customer satisfaction. The sunset at Haleakalā and the starry sky were even more dazzling, captivated by the Yamauchi world.

星空が綺麗な所は他にも色々あります。

多くのツアーがNGなのは、
1) 表面的且つ強制的 ガイドにとっては毎日の仕事、でも顧客にとっては、稀有で貴重な時間です。
2) 自己顕示欲型 何故か知ったかぶりの自己自慢、自己陶酔型のガイドが多く、そういう人は、顧客視点から程遠い事が多いです。

で、今回のMaui All Starsオーナー山内さんによるツアー。
徹底的に顧客満足を追求した素晴らしいものでした。
ハレアカラの夕陽も星空も、山内worldに魅せられ、一層輝いて見えました。

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