Reviewed by: Irina
Everything was great. The team was very helpful, friendly and funny.
We really love Molokini snorkel/snuba site. The turtle town was not that impressive though. We expected to see lots of turtles, but saw only one.
| Rating: | |
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| Packages: | Snorkeling Only |
| Attended as: | Families with Young Children |
| Posted on: | 2017/06/05 |
| Activity Date: | 2017/06/02 |
Reviewed by: Katherine
This was a very nice trip to take if you've never driven the road to Hana. There are some 600 turns and 57 one lane bridges, which seemed crazy in a rental car. Downside being If you want to stay and explore - you can't. Beyond that our tour guide, Bill, was very knowledgeable and told us lots of interesting facts. In addition to the Lava Tube Cave (which was very cool!) we also saw the black sand beach and a few waterfalls. Also the swim is cold but refreshing! They feed you so besides snacks you really don't need anymore than what they list when you register. If you get car sick, makes sure to bring something for that!
| Rating: | |
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| Packages: | Road to Hana Luxury Tour with Waterfall Swim |
| Attended as: | Couples |
| Posted on: | 2017/06/04 |
| Activity Date: | 2017/05/30 |
Reviewed by: ゆうたん
During my recent trip to Maui, I took a day trip to Lanai, a place I had always wanted to visit. Since there weren't any tours to Lanai that fit my plans, I used the ferry that departs from Lahaina Harbor. There is a paid shuttle available at the port of Lanai, which I used to explore Lanai City and the Four Seasons Hotel. Next time, I definitely want to stay on Lanai and enjoy a more leisurely visit.
今回マウイ島に旅行に行った際、いつか行ってみたいと思っていたラナイ島に日帰りで行きました。自分のプランに合うラナイ島ツアーはなかったため、ラハイナ港から出ているフェリーを利用しました。ラナイ島の港には有料のシャトルが出ており、そのシャトルでラナイシティやフォーシーズンホテル内を散策しました。今度はぜひラナイ島で宿泊してゆっくりと滞在したいと思いました。
| Rating: | |
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| Packages: | 往復プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/27 |
| Activity Date: | 2017/05/02 |
Reviewed by: Jamie
Came to Maui for my honeymoon and of course had to see a luau. We had originally booked another luau but heard great things about the royal Lahaina so we decided to change it last minute. They were able to seat us in the second row as VIP. The ocean view was breathtaking, the dancing was amazing and the dancers were gorgeous. Unlimited food and drinks made it that much more fun. It rained during the luau but it was definitely an experience my fiancé and I will never forget. Would definitely recommend it to everyone!
| Rating: | |
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| Packages: | VIP Seating Package |
| Attended as: | Couples |
| Posted on: | 2017/05/25 |
| Activity Date: | 2015/11/13 |
Reviewed by: Bob n Kathy Carlson
This was breathtaking. Our tour guide Nettie was spectacular. She made the tour outstanding. Her positive attitude and her story telling was amazing.
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2017/05/23 |
| Activity Date: | 2017/05/20 |
Reviewed by: めっちん
I deeply realized that there are many moving experiences in the world that you can only understand by experiencing them. Thank you for a wonderful time. When I close my eyes, it feels like a sky full of stars appears.
経験してみないとわからない感動が世の中にはたくさんあるのだなとしみじみ思いました。
素晴らしい時間をありがとうございました。
目を瞑ると満天の星が浮かんでくるようです。
| Rating: | |
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/22 |
| Activity Date: | 2017/05/16 |
Reviewed by: Cary R
We thoroughly enjoyed this! Crew was super friendly and accommodating. Took care of everything and the spots we went to had plenty to see. Food was good as well with ice cream dessert on the way back c'mon! Highly recommended for the money!
| Rating: | |
|---|---|
| Packages: | [8:00AM] Discover Kaanapali Snorkel |
| Attended as: | Couples |
| Posted on: | 2017/05/19 |
| Activity Date: | 2017/05/16 |
Reviewed by: 初マウイ
I booked thinking I would be going to Molokini Island. It's an afternoon tour. However, I ended up at a rocky area on Maui, about 20 minutes from the port. I thought we would go to Molokini Island, but it turned out this was the end of the tour. There were some corals, but the main inhabitants were just black triggerfish. It seemed like this was the so-called Coral Garden. The title of the tour was misleading.
モロキニ島に行くものと思って予約しました。午後スタートのコースです
でも、ついたのは、港から20分くらいのマウイ島の岩場でした。
ここからモロキニ島に行くと思ったら ココで終わりだって
サンゴがそこそこありましたが、いっぱいいるのは、黒いモンガラばっかり
ここが、コーラルガーデンってところのようでした。
ツアーのタイトルがまぎらわしい
| Rating: | |
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| Packages: | 午後プラン(コーラル・ガーデン) |
| Attended as: | Friends |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/15 |
Reviewed by: Cary R
Good luau. Little cheesy but good food and atmosphere
| Rating: | |
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| Packages: | VIP Luau Package |
| Attended as: | Couples |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/14 |
Reviewed by: Margarita
Hawaii is perfect for snorkeling! I have done it many times before, but I have never had a chance to get so close to sea creatures. Molokini Island is a moon shaped underwater volcano crater and it is one of the most famous snorkeling destinations in Hawaii. Hawaiians take good care of their ocean and have many rules to obey in it and one of them in not to touch anything in the water, which I just loved, you can get as close as possible but still have to respect animals. It is very nice to see that animals are totally relaxed here and would really come close to you if you dont attempt to jump on them. We had an amazing team, we had 2 stops for snorkling and the experience was just magical. Maybe you should consider to take a heli tour around there as well, as the views from above are just amazing and give you a real chance to enjoy the moon shape of the island! I twas a fantastic tour and I totally recommend everyone to get on it!
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2017/05/17 |
Reviewed by: ココママ
Yam P was very good at talking and it was fun the whole time, but unfortunately, we couldn't see the sunset due to bad weather. I want to try again, but I wonder when I can go... That was the only disappointing part. It was nice to stop by the Claw Lodge, visit Krispy Kreme Doughnuts, and go to the supermarket as well. I'm not sure if the starry sky was affected by the weather, but it wasn't that impressive... just as I expected. I've participated in a similar sunset and starry sky tour at Kilauea Volcano on the Big Island, and that one was definitely more beautiful and moving. If I get the chance to go again, I might want to try for a redo. The guide, Yam P, was really great, so I would like to request him again!
山Pさんはとても話し上手でずっと楽しくて良かったのですが、肝心のサンセット、天候が悪く見れませんでした。またリベンジしたいのですが、いつ行けるのやらです。。。そこだけが残念でした。途中クラロッジに寄ったり、クリスピークリームドーナツに寄ったり、スーパーにも行けて良かったです。星空は天候のせいなのかは分かりませんが・・・感動はさほどで。。。思った通りでした。ハワイ島のキラウェア火山で同じようなサンセット&星空ツアーに参加したことがありますが、そちらの方が断然綺麗で感動しましたよ。また行けるときがあればリベンジしようかな。ガイドの山Pさんはすごく良かったのでまたお願いしたいです!!
| Rating: | |
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Families |
| Posted on: | 2017/05/16 |
| Activity Date: | 2017/05/12 |
Reviewed by: Annette
Captain Nick and the crew of the Alii Nui was outstanding! They were kind, friendly and very helpful. They all made us feel so safe and comfortable. The buffet of appetizers and the selection of drinks was impressive and made for a very pleasant afternoon. We really did not notice how many people were on board which made the atmosphere very light and cheery. It did not take long for Captain Nick to spot a mother Humpback whale and her calf frolicking off the coast. Their antics made for some awesome pictures and wonderful memories to take back home! We had a wonderful time and would love to come back and do it again!
| Rating: | |
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| Packages: | Maui Ocean Center with Lunch & Whale Watch Combo |
| Attended as: | Couples |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/02/23 |
Reviewed by: Chad
This is something everyone needs to do at least once when you go to Maui. The pilot was so professional and knowledgeable. Well worth the price. Chad
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/04/15 |
Reviewed by: Y753
It is certainly a beautiful place, but not to the extent of being the best. Usually, I don't have much trouble with English, but I could hardly understand the English of this guide. Also, while we were in the car, he kept talking endlessly like Ichiro Furudate, but I would have appreciated a little bit of quiet time as well.
確かに美しい所だけれど、最高、という程でも無い。
普段、英語でそれほど困らないのだが、このガイドの方の英語は全く、といって良い程聞き取れなかった。また、車に乗っている間、古舘 伊知郎のように、延々としゃべり続けていたが、すこし静寂の時間も欲しかった。
| Rating: | |
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| Packages: | 2名様以上申込プラン |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/05/03 |
Reviewed by: Y753
The pilot of the helicopter we rode took us on a breathtaking tour, circling around the scenic points for a great view. The route was expertly planned, and the approach to the waterfall was impressive. Since Haleakalā was cloudy, we headed to Molokini Island, and the flight along the stunning coastal cliffs was truly remarkable. I would definitely love to participate again on a different route if the opportunity arises.
私達が乗ったヘリのパイロットは、絶景ポイントをなめるように旋回してしっかり見せてくれた。コース取りが絶妙で、滝への接近も見事。ハレアカラが曇っている、との事で、モロキニ島へ行ったが、海岸線の絶壁が続く圧巻のフライトだった。これは、また機会があったら是非、別のコースで参加してみたい。
| Rating: | |
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| Packages: | アイランド周遊フライト(60分) |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/05/02 |
Reviewed by: lsupeke
Snorkel in comfort and be treated like royalty. Huge boat, plenty of room for everyone. A place to upstairs to get sun or a place downstairs to shade yourself. Clean restrooms on board. Place to change out of those wet clothes. Everything available from snorkel gear, wet suits and cameras! Lots of delicious food. Just fabulous. This is a must do if you want a great snorkel adventure.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/05/05 |
| Activity Date: | 2017/04/06 |
Reviewed by: lsupeke
It was an entertaining intimate luau with crowd participation. We did the show and cocktail only option since we are not big eaters. It would have been nice to know they close the bar when the show starts so we were bamboozled on the drinks. Show was not very long but very good.
| Rating: | |
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| Packages: | Cocktail Show Package (Limited Availability) |
| Attended as: | Couples |
| Posted on: | 2017/05/05 |
| Activity Date: | 2017/04/07 |
Reviewed by: Chris
The crew of the Trilogy III made us feel welcome from the start and helped everyone have a blast snorkeling! We made two long stops in nearby bays, th second of which yielded spectacular swims with sea turtles. Couldn't be happier!
| Rating: | |
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| Packages: | [8:00AM] Discover Kaanapali Snorkel |
| Attended as: | Couples |
| Posted on: | 2017/05/04 |
| Activity Date: | 2017/05/01 |
Reviewed by: Alicia
Awesome trip! We saw lots of dolphins!
Lunch was delicious. The captain was very knowledgeable!
| Rating: | |
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| Packages: | Lanai Dolphin Adventure |
| Attended as: | Couples |
| Posted on: | 2017/04/29 |
| Activity Date: | 2017/04/25 |
Reviewed by: Tom Maddox
We had a great trip. The crew took care of all our needs. There was plenty of tasty food and endless drinks. Then at the end a free cab ride home.
| Rating: | |
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| Packages: | Premium Package (until 01/31/2018) |
| Attended as: | Couples |
| Posted on: | 2017/04/28 |
| Activity Date: | 2017/04/25 |
Reviewed by: Wolfie1
After a considerable delay getting cruise ship clearance from US customs and all passengers being able to leave ship to connect with relevant Shore tours - finally able to catch up with Gus our tour driver. VELTRA and Gus so understanding re the delays and adjusted our Tour accordingly to maximise our time on island. Really appreciated. In the end we had a great day and got to see most of Road to Hanna. Got to appreciate true beauty of the countryside with good and relevant commentary and time spent at relevant places of interest. Banana bread was good too!!
Hi Wolfgang! What a great surprise! Thank you for the awesome review! We too appreciate your flexibility and understanding. Immigration and customs almost never happens in Maui. We both were caught blindsided, but it ended up being a wonderful day! We wish you both many more moments of joy, love & laughter together... warmest aloha, the Holo Holo Gang!
| Rating: | |
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| Packages: | 8-Hour Taste of Hana Tour (up to 6 passengers) |
| Attended as: | Friends |
| Posted on: | 2017/04/28 |
| Activity Date: | 2017/04/19 |
Reviewed by: Sei
I had heard the rumors, but I was truly satisfied with the wonderful guide☆ They created a fun atmosphere and their attentiveness was top-notch. There were also some touching stories, which made it even better. Next time, if the opportunity arises, I would like to bring my family along. Thank you very much.
噂には聞いておりましたが、
本当に素敵なガイドさんで大満足でした☆
楽しい雰囲気にしてくれますし、
気配りも最高。
そして感動する話もあって最高でした。
次回、ご縁があれば、家族を連れていきたいと思います。
ありがとうございました。
| Rating: | |
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| Packages: | 大人1名【ラハイナ、カアナパリ、カフルイ地区ご滞在限定】(2020年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/28 |
| Activity Date: | 2017/04/22 |
Reviewed by: さいとう
I used this for my honeymoon. Although we couldn't go to Molokini Island due to strong winds, we enjoyed the incredibly beautiful sea. If there's a next time, I will definitely repeat this!
新婚旅行で利用しました。風が強くてモロキニ島には行けませんでしたが、最高に綺麗な海を満喫しました。次回があればまたリピートします!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2017/04/22 |
| Activity Date: | 2017/04/17 |
Reviewed by: Jennifer Thissell
Larry the tour guide talked way to much. He pointed out every leaf and flower we passed by and then when he started talking about his personal life half way through the tour i really just wanted to get off somewhere. It would have been nice to be able to talk to my husband about the things we seen and point out to each other but Larry was talking so loud we couldn't even here each other. And it wasn't just us that didn't like not being able to talk to each other most other couples sitting near us thought the same. But some of the information we hears about was interesting but most was just nonsense . And also would have been nice to know that we couldn't go swimming. We and alot of other couples wore their swim suits under our clothes and if we would have known that we weren't going swimming we would have wore more comfortable clothing for that long ride. Next time instead of a tour we will take the road to haha on our own in a rental car.
| Rating: | |
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| Packages: | Road to Hana Tour with Pizza & Salad Lunch |
| Attended as: | Couples |
| Posted on: | 2017/04/17 |
| Activity Date: | 2017/03/24 |
Reviewed by: D & T
We had a great experience! The waterfalls at the original hike were not flowing due to not enough rain so our guide took us to some alternate falls and they were amazing! The road to Hana was breath taking!!
| Rating: | |
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| Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
| Attended as: | Couples |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/04/11 |
Reviewed by: マウイ初
The first stop where the boat docked was at the center of a crescent-shaped island, where we snorkeled. The sea was incredibly beautiful, and we saw many tropical fish.
At the second stop, we were able to see a large sea turtle up close. Both times, we had plenty of time to relax and float around in the sea.
Breakfast, lunch, and alcoholic drinks were provided, and the food service was satisfying. There were three types of local beer from Maui. There were also cocktails available. All-you-can-drink! The beer after playing in the sea was delicious, a delight for beer lovers.
It seemed that there were a total of 140 participants on the same boat, but there were only us and one other family as Japanese participants. The Japanese female guide was polite and taught us various things, and she was also very approachable, which was really nice.
船が止まる一箇所目、三日月の形の島の中身の部分で、まずシュノーケル。とてもきれいな海で、南国の魚をたくさん見れました。
二箇所目で、大きいウミガメを近くで見れました。
2回とも十分時間を取ってくれて、のんびり海で浮かんで遊べました。
朝食、昼食、アルコールも飲めて、食のサービスも満足でした。
マウイ島の地ビールは3種類ありました。カクテル?もありました。飲み放題!海で遊んだあとのビール美味しかったです、ビール好きにはたまらないです。
総勢を140名の参加者が同じ船に乗っていたようですが、
日本人参加者は私達と、もうひと組の家族のみ。
日本人女性のガイドさんが丁寧で色々教えてくださり、また話しやすい感じの良い方だったので、それもすごく良かったです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/04/14 |
| Activity Date: | 2017/04/06 |
Reviewed by: Robert Stenner
Gary, our tour guide, was fun and very knowledgeable about the island he grew up on and shared with us. Good time and good company.
| Rating: | |
|---|---|
| Packages: | Half Day Tour |
| Attended as: | Couples |
| Posted on: | 2017/04/13 |
| Activity Date: | 2017/04/10 |
Reviewed by: 鳥さん
Whether or not to go horseback riding here largely depends on how much you enjoy the drive to get there. You will ascend a narrow mountain road with many twists and turns (the road itself is well-paved, so you don’t have to worry about damaging your car). While navigating the continuous curves where you can't see ahead, if you encounter an oncoming vehicle, one of you will have to stop or back up until you find a spot to pass each other. There is basically no shoulder, but there are places where you can pass each other closely without having to back up for long distances.
I stayed in Ka'anapali, so I took the clockwise route and returned the same way. The scenery along the way was truly stunning. Before entering the aforementioned narrow road, Highways 30 and 340 have plenty of space and beautiful viewpoints where you can safely stop your car, and even after entering the narrow road, there are spots with great views where you can pull over. There are shops selling crafts and various souvenirs, as well as a sculptor's garden and shop.
Google Maps indicated it would take just over an hour by car, but I recommend planning for about three hours, as the drive is so enjoyable that you might find yourself rushing at the end. Ultimately, the horseback riding became the highlight of a day-long drive.
Even for those who don’t want to ride, there is a gazebo on the ranch with plenty of plants, and you can play with rabbits, chickens, goats, and peacocks while you wait, so you might not be dissatisfied if you come along just for the drive.
Now, regarding the horseback riding itself, the experience may vary depending on the participants. Riders are divided into beginner, intermediate, and advanced levels based on self-assessment. At my session, everyone except me was a beginner, including several children around four years old, so the content was adjusted accordingly. Therefore, I can't say how it would be with a different group.
Even with such a group, those who wish to can canter a bit. The horses know where to run and where to stop, so no special handling is required. It feels very safe.
The scenery along the course is fantastic. You can reach places with breathtaking views of the ocean that you can only access through this activity, along steep paths.
In conclusion, if you enjoy going up and down hills on horseback, you will have a great time. However, if you are expecting a thrilling ride, it might be a bit disappointing depending on the group you are with.
ここでの乗馬をするかどうかは、到着までのドライブを楽しめるかどうかがけっこう鍵になると思います。対面通行できない細い山道を九十九折に登ります(道路自体はよく舗装されているので、車を傷める心配はありません)。
先が見えないカーブの連続を走りながら、対向車に出会ったらどちらかが止まって、あるいはすれ違えるところまでどちらかがバックして、すれ違います。基本的に路肩はありませんが、それほど距離をおかずにギリギリすれ違える場所があるので、長い距離をバックすることはないと思います。
私はカアナパリにステイしていたので、時計回りのコースを行き、帰りも同じ道を帰りました。それほど道中の景色が素晴らしかったです。上に書いた対面通行できない道に入る前のハイウエイ30や340には、十分な広さがあって車を安心して止められる美しいビューポイントがいくつもありますし、細い道に入ってからも景色のいい場所には車を止められるスペースがあります。クラフトものやさまざまなお土産品を置いているショップ、彫刻家のガーデン&ショップもあります。
グーグルマップでは車で1時間そこそこの表示でしたが、3時間みてドライブしても最後は急いだというくらい、道中が楽しいです。結局、1日かけたドライブの山場としての乗馬という感じになりました。
乗馬をしたくない人でも、牧場内にガゼボがあり植物も豊富ですし、ウサギや鶏、ヤギ、クジャクと遊んで待っていられるので、ドライブのつもりで同行してもらっても不満はないかもしれません。
さて、肝心の乗馬ですが、そのときの参加者によって内容が変わるのかもしれません。自己申告でビギナー、ミドル、アドバンスに分かれます。私のときは私以外は全員初心者で4歳くらいの子どもを何人か含むメンバーだったので、それなりの内容になりました。ですのでほかのパターンだったらどうなるのかは私にはわかりません。
そんなメンバーでも希望者は少しキャンターもします。馬がどこで走りどこで止まるかをわかっているので操作は必要ありません。とても安全です。
コースの景色は最高です。このアクティビティでなければ行けない様な、険しい道から海を見渡す場所に行けます。
結論として、馬で丘を下ったり上ったりするのが好きな人なら楽しいですよ。颯爽と駆ける外乗を期待するなら、そのときのメンバーによっては期待はずれになるかもしれません。
| Rating: | |
|---|---|
| Packages: | 乗馬:1時間30分 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/13 |
| Activity Date: | 2017/04/08 |
Reviewed by: rachgabe
This hike takes you through the rainforest side of Maui. Our guide, Sarah, was very knowledgeable. She was able to answer our questions about the plants and animals along our hike. The waterfalls were beautiful. The jumps into the pools were a lot of fun and the guides gave good instruction on jumping which made me feel confident. The food was substantial for the duration of the hike. We were provided bananas and pineapple, both which were delicious. I had the peanut butter and jelly sandwich, which was hearty for a PB&J. My husband had the turkey sandwich, and the slice of turkey was surprisingly thick making for a filling meal. Take advantage of the bug spray they provide. My husband didn't get bit, while I, not being as diligent with coverage, got a few bites. This was the last activity we decided to add to our itinerary and it turned out to be our favorite tour of our vacation.
| Rating: | |
|---|---|
| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Couples |
| Posted on: | 2017/04/06 |
| Activity Date: | 2017/03/15 |
Reviewed by: rachgabe
The Pride of Maui Molokini Snorkel Cruise was a great snorkel package. There were two snorkel locations, provided meal, drinks, miscellaneous items available to use or rent (see below), and the information from the optional 5-minute class gave some useful tips for the subsequent snorkeling we later did on our own on our trip.
The waters by Molokini were so clear, it was unbelievable how far through the water you can see. Turtle Town waters were less clear than Molokini but had more varied sea life. Whales were breaching along our path to the crater.
I wasn't expecting much from the barbecue but it was surprisingly tasty and filling. They offered neoprene suits to rent. A variety of underwater camera and camera accessories could be rented. Waist floatation and noodles were available for use. Environmentally-friendly sunscreen was also provided. There was a life guard nearby who would let you know when a turtle was in the area at Turtle Town. The slide on the boat was also fun.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/04/06 |
| Activity Date: | 2017/03/16 |
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Reply from activity provider
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Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a service that met your expectations.
On this tour, the morning plan includes snorkeling at Molokini Island, and the afternoon plan features snorkeling at Coral Gardens. I apologize for any confusion caused by the information on the tour page. I can understand that you may have felt disappointed since the schedule on the day of the tour differed from what you anticipated. In response to your feedback, we have now clearly indicated the snorkeling spots in the tour schedule. Please understand that, as tropical fish are natural creatures, there may be times when you cannot see many of them.
We take your comments seriously and will work with the operating company to further improve our services in the future. Thank you very much for your valuable feedback during your busy time.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
こちらのツアーでは午前のプランはモロキニ島、午後のプランはコーラルガーデンにてシュノーケリングをお楽しみいただけます。ツアーページの記載がわかりづらかったようで申し訳ございませんでした。せっかく楽しみにされていたツアーにて当日のスケジュールがご想定のものと異なったため残念なお気持ちだったかとお察しいたします。お客様のご意見を受け、ツアースケジュールにもシュノーケルスポットを明記させていただきました。熱帯魚につきましては自然の生き物ですのでたくさん御覧いただけない場合もございますことご了承ください。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム