All Reviews for Maalaea Harbor & Ocean Center

Nick and his crew made the experience so much more than we expected. The cocktails we supreme and they ensured our glasses were never empty. The photographer did a fantastic job.

This was an awesome snorkel experience! We loved the smaller group and the fact that it wasn’t jam packed on the smaller boat. You have plenty of time and space at both locations to check out the reefs, fish, turtles! Ryan and Esteban were certainly among the best tour leaders I’ve ever had. They were very helpful, knowledgeable, but also relaxed. If you are experienced, you are free to be on your way and if you need extra assistance they are there too. Overall, definitely recommend booking this experience!

Fun crew that made it easy for everyone from 5 to 75. Only thing missing was information from the crew on the history and stories about Maui and the islands surrounding it.

We watched the sunrise on the way to Lani and watched the sunset on the way back to Maui! The staff were friendly. Easy ferry ride! So worth our day trip to Lani!

We were supposed to gather at 7:30, but boarding and departure were around 8:00. Kanako, the Japanese staff member, was very attentive and made us feel at ease throughout the tour. The wind was strong, so our snorkeling time at Molokini Island was planned for one hour, but we wrapped it up in about 30 minutes and moved to the next point at Coral Gardens. We encountered a pod of dolphins around Molokini Island, which was amazing! Coral Gardens had more coral and fish than I imagined, and we even saw a sea turtle. The breakfast service and lunch (hamburger) were delicious as well.

７時半集合でしたが、乗船&出港は８時頃だったでしょうか。
日本人スタッフのカナさんが、とてもきめ細やかに声をかけてくれて終始安心してツアーに参加できました。
風が強くてモロキニ島ではシュノーケル１時間の予定だったそうですが、３０分程度で切り上げて次のコーラルガーデンのポイントへ移動。
モロキニ島周辺でイルカの群れに遭遇して感動(^_^)
コーラルガーデンは想像以上に珊瑚やお魚が多くて、ウミガメにも逢えました。
朝食サービス、昼食のランチ（ハンバーガー）も美味しかったです。

The aquarium is nice,but I had to wait 15 minutes for a Supervisor came to verify my digital ticket.The perdon at the desk couldn't find it.

Smooth cruise. Saw spinner dolphins. Very nice beach close to port.

Crew and boat were amazing! Perfect relaxing evening sail with great appetizers and delicious cocktails. Captain had wonderful stories about the history of the area. Definitely recommend this trip for all!

The highlight of our trip. The ride over, while lengthy due to the fires in Lahaina, was great. The captain was funny, his name was Turtle. We saw dolphins and the snorkeling on Lanai was awesome. The trip was worth the cost, without even taking in to consideration the great lunch we were served. That chicken is amazing. You also get to visit a pretty exclusive beach, it’s shared with the Four Seasons Lanai, that is nice because your group is almost all the only people out there. Next trip we will definitely do this, or a trip to Molokini Crater. Either way, we will definitely use Trilogy again. They are fantastic.

My party of four cruised on 10/13/23. The captain, crew and food were amazing and we were first on board and directed to our table in the back. The view was facing into the galley/bathrooms/dingy and not the beautiful ocean and sunset like the rest of the tables. Quickly realizing that our view was not what we paid for, we were blocked by the other guests boarding so we couldn’t pick a better table with an actual view. Unable to eat and watch the sunset so we got to watch the crew plating the food. The captain did say we didn’t have to stay in our seats and could walk around but when we did, we were standing in front of other guests’ tables and their view. Awkward and not the experience we had expected and paid for.

Our trip to Lana’i was amazing!

It was an early morning to catch the first ferry of the day. Plenty of seating, plenty of room for our bags. We were off to Lana’i.
Greeted at the docks by our guide, Russ. He went above and beyond. We had bottled water and pastries waiting for us.
We hit shipwreck beach, Garden if the gods, and the Cat Sanctuary. Which is what I expected, but we also had great photo spots, local history and stories. Got to see the beautiful Lanai City. Tour even allowed us time to walk the city, have lunch, do a little shopping. Lastly we got dropped off at the beach, which was the icing on the cake. Beautiful, quiet, safe beach. Great snorkeling. Great tide pool to relax in.

I hate leaving a great review because the whole experience was so wonderful, I don’t want to spoil it. But, because of days like this one, I have so much love and respect for this island and its people. This day was my dream come true. I look forward to returning to the island of Lana’i.
Thank you is not enough. Blessings to this island and its people.

The ferry ride from Maui to Lanai was great. Our tour guide, Russ, met us as we disembarked from the ferry. He provided a great deal of information as he drove us to the different sights on Lanai. After lunch, he dropped us off at the Lanai Cat Sanctuary. We spent a full two hours at the sanctuary interacting with all of the different felines. As a cat lover, I was in heaven. It's very heart-warming to see people making a difference in the lives of the feline and bird populations of Lanai. Russ, then picked us up and returned us to the ferry for our return trip back to Maui. It was a long day (saw the sunrise & sunset) but worth it.

We took the Sunset Sail on the Trilogy I from Maalaea Harbor. The crew was fantastic. Captain Carrie is a wonderful human! We all felt very welcome & the crew couldn't have been more sweet. The drinks were flowing & the appetizers were tasty. If you're ever in Maui, make sure you take this sunset cruise. You will not regret it.

The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.

The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.

The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.

So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.

珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく（見逃したかも）、たまたま残金があったからすぐに支払えた。
ただ、５から６時間（早く行くと１２時まで６時間必要になる）を設定するのに手間取った。その他を選んで１２時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。

Our guide Russ showed us the Island of Lana‘i, gave us an overall impression and was telling interesting stories. There was always time for photos, time for questions and time for personal needs.
The afternoon we spent at the beach which was very peaceful.

I got this tour with my 4 boys and my wife it was an amazing experience my kids loved it. staff was super friendly.

The entire tour was very enjoyable, and the views of Maui from the sea were impressive. However, the coral reefs at Molokini Island had fewer colors than I expected, and I felt the effects of global warming. (A bit disappointing!)

ツアー全体はとても楽しく、海からのマウイ島も迫力十分の景色でした。
しかしモロキニ島のサンゴ礁は思っていた印象より色が少なく地球温暖化の
影響が出ていると感じました。（少し残念！）

Pods of dolphins made the whole family swim! Lots of knowledge given while on board.

We really liked this tour as it got you away from Waikiki for the day!

Loved Molokini, but the boat experience was just okay. The crew seemed short/curt and not very welcoming. There was one crew member that was absolutely wonderful, friendly, and inviting. It also felt like a heavy sales pitch once you boarded. Everything, from additional gear (wet suit), scuba, photos, all costs extra and it's not cheap. Food was just okay. Also, know that when you snorkel, they limit you to how far from the boat you can go. All that said, the water and natural beauty was incredible. I recommend it for that reason alone.

Really fun getting to visit Lanai for the day and have a set tour or you! recommended for sure.

Really beautiful waters on Maui, crystal clear and we liked the afternoon time start!

The snorkeling itself had only a few types of fish, so it felt a bit lacking, but the service on the boat (breakfast, lunch, staff's hospitality, etc.) was very good. After snorkeling, there were many types of alcohol available, which really added to the vacation vibe. We had fun sliding down from the boat, and even the adults joined in! The Japanese staff provided careful consideration, which made me feel comfortable participating, and above all, seeing Japanese people working hard overseas motivated me to do my best after returning home. I wasn't quite sure how the public parking system worked, and I think I ended up paying $6 twice? It would have been better if there was more explanation about that, but I guess my lack of English skills was the reason. Overall, it was a satisfying tour. Thank you for the attentive service!

シュノーケル自体は魚が数種類で、こんなものかなという感じでしたが、ボートの上のサービス（朝ごはん　ランチ　スタッフの応対など）はとてもよかったです。
シュノーケル後に寄港する際、アルコールもたくさん種類があってバカンス気分を味わえました。
ボートからの滑り台、大人もまじってはしゃげました！
日本人スタッフの方、細かな配慮に安心して参加できましたし、何より海外でがんばってらっしゃる日本人に、帰国後もがんばろうと思えました。
パブリックパーキングのシステムがよく分からず、６$を２回払ったのかな？その辺の説明がもっとわかるとよかったですが、自分の英語力のなさが原因ですね。
トータルで満足できたツアーでした。
丁寧なアテンドありがとうございました！

The crew are very organized and helpful.
The food are great, we had burgers and hotdogs.
They also provide alcohols for purchase.
But not much to see under water. Only see one turtle that day.
A little bit disappointed about cannot see much fish or turtles.

It was the hi light of our trip! The crew was incredible. Friendly, knowledgeable, and helpful! The photographer was great. I never buy photos but these were fantastic.

This was a great day trip! The ferry was great and we really enjoyed Lanai, especially the cat sanctuary! There is also a beautiful beach, close to the harbour. The shuttle bus service on Lanai was excellent!

This was a great day trip! The ferry was great and we really enjoyed Lanai, especially the cat sanctuary! There is also a beautiful beach, close to the harbour.

We had a great tour of Lanai by Male- it was an amazing experience. Male was a great guide. So pleasant and knowledgeable. He took us to Shipwreck Beach and Garden of the Gods, then gave us a tour of Lanai City. The SUV was very comfortable and easily navigated the roads to the island’s site. Would highly recommend this tour!

What a wonderful way to spend the day!
The entire staff was AMAZING - they all worked together like a well oiled machine! Very friendly, knowledgeable and attentive.
Snorkeling was so much fun!
Good food, there was something for everyone!
Captain Andrew’s jokes WERE funny!
Perfect for all levels, lifeguards in water and on the boat making sure everyone was safe.
Would do it again in a heartbeat!
Thank you for a spectacular experience!!!

Professional and welcoming crew took us from Maui to Lana’i. Ride was smooth - so much so that I fell asleep. Shows onboard included some interesting things about the island and ideas about where to go. Rating 10 out of 10.