Hawaii
We loved the whole thing! Only thing we would change is maybe including a printout of all the menu items with further detail such as ingredients and/or how the tradition cake about in ancient Hawaiian culture.
GREAT time!!!! Staff was wonderful and did a great job of ensuring we had a good time!!!
If we had the time, we’d do it again!!!
We had a really good time at the Luau. It was 1 hour long and that was enough time for my children ages 9 & 12 to enjoy the show and get a feel for a bit of Hawaiian culture. We did the cocktails only show and we found this to be a good option for our family. It was a good show for the $112 it cost to attend.
Loved loved our lei's fresh and beautiful !! The lady helped get our luggage and our shuttle. She was wonderful!!
Aloha Dottie!
Thank you for your wonderful review! Your greeter, Marlyn, had an absolutely wonderful time with your lei greeting. We pride ourselves with our aloha, and we are glad to have shared it to you to last you a lifetime! I will inform Marlyn of your wonderful review, and I am quite certain that she will be ecstatic. We hope to serve you again in the future!
Mahalo Nui Loa!
-- Jesse I.
Our driver Pua was so wonderful and made our trip so memorable !!!!!!
Thank you very much for your review and your email to our office. We will pass this on to Pua as she also mentioned to us that she had a great time with you and your family. We look forward to your return later this year =P
If you have a chance, please also review us on https://www.yelp.com/biz/platinum-limousine-honolulu
It was very nice, we opted for the cocktails and show. A little disappointed that the bartender left a few minutes after the show started.
I was busy with work and couldn't go on a honeymoon. For our 30th wedding anniversary, I chose this tour to Hawaii for the first time. I kept the wedding ceremony a surprise for my wife. While we were on the cruise, enjoying Red Lobster and steak, the crew said they would take us to meet the captain, and we had the ceremony there. It was sudden, and my wife was overjoyed, thanking me for a lifetime memory.
仕事が忙しく新婚旅行に行くことが出来なかたった。今回初めてのハワイで結婚30年の節目にこのツアーを選びました。妻には、結婚セレモニーを内緒にサプライズにしておきました。クルーに入って、レッドロブスターやステーキを食べている時、船長にあわせてあげると言って連れて行かれセレモニーをして頂きました。突然のことで妻も、一生の思い出をありがとうと大喜びでした。
Thank you very much for choosing our cruise to celebrate your special day. The surprise vow renewal for your wife is truly wonderful! We are also very happy to hear that she enjoyed it. Please do come back together again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は特別な日のお祝いに私共のクルーズをご利用頂き、誠に有難うございました。
奥様へのサプライズのバウリニューアル、とっても素敵ですね!!
奥様にもお喜びいただけたとの事、私共も大変嬉しく思います。
是非、またお二人でお越しください。
スタッフ一同心よりお待ち申し上げております。
スターオブホノルル
Was so easy to purchase this as a wedding gift. What a great idea to give for someone that is going to Hawaii on their honeymoon!
There are many wild dolphins closely, that's really amazing. However, if there is less people on the cruis that would be better. Overall, it is nice activity.
Had a blast on this event! Although we did not see dolphins up close, we still saw amazing sea life and beautiful waters! First time snorkeling out this far and it was awesome! Worked up an appetite and the crew hit it off with some tasteful grub!!! Shaka to the crew!!!
I participated with my wife and my parents, who are nearly 80 years old. We found out at the last minute that our reserved sunset cruise was not available due to Independence Day, so we hurriedly signed up for this plan instead. It was quite a bit over our budget, but in the end, it was definitely the right choice. We were able to watch the Independence Day fireworks from the boat, and my parents were absolutely thrilled.
家内と80歳目前の両親と一緒に参加しました。他に予約していたサンセットクルーズが独立記念日ということで予約できてないことが直前にわかり、慌ててこちらのプランを申し込みました。予算的にはかなりオーバーしましたが、結果的にこちらで大正解でした。独立記念日の花火も船上から見ることができて、両親も大喜びでした。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠にありがとうございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
Great experience, enjoyed by whole family, would recommend to others!
This was done nicely. The dancers were so elegant and the history was informative. Finally the vendors were so nice and showed great craftsmanship.
Thank you for getting us too and from our events in a safe and timely manner. The graduates enjoyed the comfortable ride.
It was an entertaining intimate luau with crowd participation. We did the show and cocktail only option since we are not big eaters. It would have been nice to know they close the bar when the show starts so we were bamboozled on the drinks. Show was not very long but very good.
We loved our time on the snorkeling and dinner cruise excursion. Well worth the price. Our captain gave great instruction and safety procedures. He also took us up snd close to a whale which gave us quite a show within 25 yards or so. The time by the shore snorkeling was impressive. Lots of fish.
The dinner was delicious with plenty of variety of drinks both spirited and not. I enjoyed the time to enjoy the sunset. Beautiful. There are two restrooms where you can change. Two shower hoses to rinse off after you snorkel. Staff was great. Underwater photographer was along for optional photo package you can purchase.
I know it's just the luck of the draw and bad timing but 5 or 6 people got sick on our trip due to high waves. Maybe cancelling the trip would have been best because after all that, the provided meal was not at all appetizing. Yes we saw a couple green sea turtles, but it would have been much, much better without the fear of human projectile.
It was very sucesefull suprise for my son and his girlfriend! Mahalo
Very special treatment throughout. Even though we had bad weather, the Captain accommodated us by performing some of the ceremony outside as rain permitted. The food and the service were the highest quality.
We renewed our vows and it was very special. The staff was very attentive and our dinner was wonderful. The Captain was very sincere when doing the renewal.
My wife and I enjoyed this very much, Great way to help celebrate our 30th anniversary. A fun and knowledgable crew took very good care of us. Fantastic catamaran
We came with a couple who had not yet experienced Hawaii. To be welcomed with the beautiful leis and friendly and helpful people, gave us the start we were hoping for. Thank you so much, for the great products, but even more for the true reflection of the "Aloha" spirit!
Aloha! Thank you for taking the time to inform us of your lei greeting! The image of all of you being happy is so priceless! Your greeter, Rumalynn, is a great example of genuine Hawaiian hospitality, and we enjoyed assisting you with this lei greeting from start to finish! We hope you had a wonderful time here on our islands, and we look forward to having the opportunity to serve you again in the future!
Mahalo!
-- Jesse I.
This was a great trip to go on. The check-in went smooth and the staff were friendly. The ocean was rough but the boat was so stable that I did not even get sea sick. While we were not able to go snorkeling because of this, we saw a whale and lots of dolphins! The morning sunshine made for a beautiful backdrop to the Waianae coastline. Ocean Joy is environmentally friendly to the dolphins and we normally would get to snorkel- just not with the dolphins since it disturbs them.
Our photographer gave everyone a 50% discount on our normally $40 photo package and the photos turned out great! We appreciated the treatment of the crew and everyone had fun even though we did not snorkel. Drinks and lunch were served and everything was tasty. I had fun and look forward to going with this crew again someday. Thanks to Veltra for a smooth confirmation process. It could not have been easier to book a fun outing.
We came to Hawaii for the first time as a couple. The service was wonderful, and watching the fireworks from the boat created great memories. The air conditioning and sea breeze were colder than expected, so be careful about what you wear.
夫婦で初めてハワイに来ました。
サービスも素晴らしく、花火を船上から見ることができていい思い出になりました。
冷房と潮風が思ったより寒いので、着るものには注意が必要です。
Thank you very much for participating in our cruise.
It's wonderful that you and your spouse traveled to Hawaii for the New Year.
We are very pleased to hear that you enjoyed our services and the fireworks.
As you mentioned, it can be a bit chilly in the evenings and indoors in Hawaii, so we recommend bringing something to wear over your clothes.
Please do come back and visit us again with your spouse.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございます。
ご夫婦でお正月にハワイ旅行、素敵ですね。
私共のサービスや花火をお楽しみいただけました様で大変嬉しく思います。
ハワイでも店内や夜は肌寒い事がございますので、お客様の仰るとおり、羽織る物をお持ちいただく事をお勧め致します。
是非またご夫婦で遊びにいらして下さい。
スタッフ一同またのお越しをお待ち申し上げております。
スターオブホノルル
After finding parking ($12) rushed to locate the shuttle which started late because someone on another business had to go potty. Rode to downtown area where there was about 3 blocks of Christmas lights and then stopped to walk around a building with a few trees in it then back to wait on another late bus just to return to where we started. Huge disappointment for $25 and 3 hours I'll never get back.
My wife has been attending a hula dance class for several years, and to experience authentic hula dancing, we decided to return to Hawaii, where we had our honeymoon, to celebrate our 20th wedding anniversary with a vow renewal. A year ago, during our stay in Hawaii, we utilized Velta's services, which made it convenient to change reservations on-site, so I booked this tour with a three-star rating domestically.
Thanks to the tour sticker on my chest at the meeting point, several crew members congratulated us as we boarded. We had a window-side table for two on the second floor (below the upper level of the five-star) with a great view, and the food was good.
During the meal, we were called and escorted to the third floor (the top floor) via the elevator, where the front of the ship served as the venue. (When we took photos with the captain during our honeymoon, it was on the outer deck, but it might have been this location due to the strong winds and occasional rain that day.) It felt a bit cramped, but the captain came to our table, which was decorated with beautiful flowers, and we made our vow renewal promises while signing a certificate in the captain's presence. I couldn't fully understand the captain's comments since they were all in English, but I managed to respond with "Yes" whenever he looked my way. However, the floor manager, who spoke broken Japanese, explained the flow of the ceremony, and we were able to take videos and photos with our own camera during the ceremony. After that, the champagne included with the tour was served, and we toasted with the captain (who mentioned that his glass contained apple juice while on board).
After the ceremony, when I mentioned that we had also boarded the Star of Honolulu for our honeymoon 20 years ago, the three people present (the captain, the floor manager, and a black-clad attendant) exclaimed "Amazing." The captain was particularly delighted, saying, "I've been the captain of this ship for 30 years, so I probably was on board 20 years ago." The black-clad attendant kept repeating "Amazing" as we returned to our table, which made our happy moment feel even more special.
We returned to our table, continued our meal while drinking champagne, and enjoyed another highlight: the beautiful Friday fireworks, which made for an unforgettable time.
After 20 years of marriage, life has been different from our newlywed days, often moving away from words like "love," but I feel that this vow renewal allowed us to remember our "beginning" as a couple. We are considering participating in this tour for our 25th and 30th anniversaries as well.
Thank you for a wonderful time.
妻がフラダンス教室に数年通い本場でフラダンスを体験するため、また、結婚20周年を迎え、バウリニューアルのために新婚旅行で訪れた同じハワイに行いきました。1年前、ハワイ滞在時にVeltaさんを活用させていただき、予約変更等も現地で行えて便利だったので、国内で本ツアーの3スターを予約しました。
集合場所でツアーを示すシールを胸に貼ったおかげで、乗船時に『Congratulations』と数名のクルーから声をかけていただきました。席は2F?(5スターの上層階の下)の窓際の二人席でとても景色が良く、料理もGoodでした。
料理の途中で呼ばれてエスコートされてエレベーターで3F(最上階)に向かい、エレベーターを降りた船の最前面の場所が会場となります。(新婚旅行の時の船長さんとの記念撮影は、外の船主の甲板デッキでしたが、この日は風が強く、時折雨も降ったので、この場所だっだのかもしれません。)少し狭い感じはしますが、きれいな花等で飾られたテーブルの前に船長さんが来ていただき、バウリニューアルの誓いや船長さん立ち合いの証明書サインをして頂きました。船長さんのコメントは全て英語のために十分に理解はできませんでしたが、船長さんが視線を向けるたびに『Yes』と言ってごまかしました。ただ、サポートいただいたフロアーマネージャー??の方が片言の日本語で流れを説明していただき、加えて式の間は私たち持参のカメラでビデオ&写真を撮っていただけました。その後このツアーに付いているシャンペンがここで登場し、船長と一緒に乾杯しました。(船長さんのグラスは乗船中のためアップルジュースと言っていました。)
式の後、20年前の新婚旅行でもスターオブホノルルに乗船した事を伝えると、立ち会っていただいた3名(船長さん、フロアーマネージャー?黒服のアテンダー)から『Amazing』と言われ、特に船長さんは『30年前から本船のキャプテンをしているので、20年前も多分私が乗船したいた』ととても喜んでくれ、加えてテーブルに戻る間も黒服のアテンダーの方も『Amazing』を連発され、私たちの幸せな時間が更に倍増した感覚でした。
テーブルに戻ってシャンペンを飲みながら食事を続け、もう一つの楽しみも『金曜日の花火』もとてもきれいで、忘れられない時間をいただけた感じです。
結婚20年もたてば新婚生活と違って『愛』のような言葉から離れた生活でしたが、今回のバウリニューアルで夫婦お互いに少なからず『初心』を思い出す事が出来たと感じています。
25、30周年記念も、このツアーに参加させていただきたいと考えています。
素晴らしい時間をありがとうございます。
Thank you very much for participating in our cruise. We are truly delighted that you chose to use our services for your vow renewal. It's amazing to hear that you also used our services for your honeymoon 20 years ago! We are very honored. We are thrilled that the Star of Honolulu has become a part of your love story! Please do come back and enjoy another visit together as a couple. All of our staff are looking forward to welcoming you both again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回はバウリニューアルでご利用頂き、大変嬉しく思います。
20年前の新婚旅行でもご利用いただいたとの事、本当にAmazing!です。
そして、大変光栄に思います。
スターオブホノルルは、お客様の愛の歴史の一部として残されているようで大変嬉しいです!
是非また仲良しのお二人でお遊びにいらして下さい。
お二人のお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
Niu helped us to find the place and actually called to see it the trolley could wait for us! Thanks for a really nice time!
Despite being told to gather 15 minutes early and arriving on time, there was no guidance to the bus even after more than 30 minutes past the departure time, which frustrated the other participants as well. After waiting 40 minutes past the scheduled departure, we were finally directed to the bus and set off, but we only had about 25 minutes to see the City Lights.
The return bus didn't make us wait as long, but it was so crowded that we couldn't find a seat on the trolley and had to stand the entire time.
I couldn't enjoy it at all.
15分前集合という事で、時間厳守したにもかかわらず、出発時間を30分以上過ぎてもいっこうにバスへの案内がなく周りの参加者もイラついていた。出発時間を40分経過した後にバスに案内されてやっと出発したが、シティライツを見ることができる時間は、たったの25分程度…
帰りのバスはそれ程待たされはしなかったが、トロリーに座ることができないほどすし詰め状態で、ずっと立っていた。
全く楽しめなかった。
Thank you very much for participating in the tour.
However, we sincerely apologize for the significant delay of the trolley, which prevented you from fully enjoying the tour.
We have confirmed the details with the local operating company. On that day, there was a major scheduling error on their part, which caused a considerable delay for the 19:00 service that you were scheduled to join. We are truly sorry that due to this oversight, you were unable to enjoy the City Lights as originally planned. We understand that while waiting for the trolley, you may have felt anxious as time passed without any updates. Additionally, we apologize for the discomfort caused by the extremely crowded return bus.
We have also sent you a separate email with further information, and we would appreciate it if you could take a moment to check it.
We take your feedback seriously and will strive to improve our services in the future.
Thank you very much for your valuable feedback during your busy schedule.
Best regards,
VELTRA Customer Support Team
この度はツアーにご参加いただき、誠にありがとうございました。
しかしながら、トロリーの大幅な遅れにより、十分にツアーをお楽しみいただけず、大変申し訳ございませんでした。
今回の内容を現地催行会社に確認させていただきました。当日は催行会社側の配車ミスによりお客様がご参加された19:00の便にかなりの遅れが出てしまったとのことでございます。手配不備による遅れにより、楽しみにされていたシティ・ライツを当初の予定通り御覧いただけず誠に申し訳ございませんでした。トロリーをお待ちいただいた間、ご案内のないまま時間がすぎてしまい不安なお気持ちだったかと察します。また、帰りのバスが非常に混雑しておりご不快なお気持ちにさせてしまいましたこと、お詫び申し上げます。
別途メールでもご案内させていただいておりますのでご確認いただけましたら幸いです。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I have seen a few hula shows, but the luau show at the Marriott had seats that were close to the stage and directly in front, which was wonderful! There were about 300 to 400 audience members, and we were the only two Japanese people there, but it was a lovely night show.
何度かフラショーは観ていますがマリオットでのルアウショーは座席が舞台に近く真正面で素敵でした!
観客は300~400名程度で日本人は私たち2名だけでしたが
素敵なナイトショーでした。
Thank you so much for the lei greeting! My husband was surprised and that is exactly what I was going for. They held up so well, stayed alive and well for our entire 10 day stay on the island and are still alive and well after making the 3,000 mile trip home! Thank you for making our first trip to Hawaii so memorable right from our arrival! I would recommend this to anyone visiting.
Aloha Jennifer and Jim! Thank you for taking the time to reply to us! It is wonderful that your greeter, Rumalynn, was there to hand you everything you had ordered! Rumalynn is a very "loko-kine" girl who has nothing but Aloha in her veins. I am glad that you were pleased with her services, and I will definitely inform her of your beautiful reviews.
Mahalo!
-- Jesse I.