Hawaii
The wind felt a bit cold, but the weather was nice and the sea was crystal clear—it was the best! Although we only spoke Japanese, the staff were very kind and made us feel at ease!
風が少し寒く感じましたが天気も良く海も透き通ってて最高でした!
日本語しか話せない私達でしたがスタッフのみなさんも凄く親切で安心できました!
We are very pleased to hear that you were able to enjoy the tour with peace of mind. Thank you very much for participating in the tour. From all of us at KBOS.
安心してツアーを楽しんで頂けた様で大変嬉しく思います。 この度はツアーにご参加頂き誠にありがとうございました。 KBOSスタッフ一同
The skydiving experience and the instructor were amazing. It was a wonderful experience that I can truly say was one of the few precious moments in my life.
I had pre-ordered a video and photo package. The photos and videos were taken by the instructor's arm camera, and I paid an additional $139 for a separate cameraman to film from the outside. The total came to $602.
The data arrived a few days later, and when I watched it, there was a major editing mistake. The footage from the outside camera was upside down while the footage from the arm camera was normal! So, the video was switching between upside-down and normal footage. After returning to Japan, I emailed them about this issue, and I received an automatic reply saying, "We will respond properly, so please rest assured." A few days later, I received a message saying "Your link" along with the video link URL, but when I checked it, the editing mistake had not been fixed at all; it was exactly the same.
I sent three emails stating, "The editing from the outside camera is upside down, while the arm camera footage is edited correctly, so please fix it," along with my reservation number and screenshots of the upside-down footage, but I only received automatic replies and was completely ignored.
Since my English isn't very good, it was quite a struggle to send even one inquiry, and I researched other addresses and ended up sending a total of eight emails. I emailed the inquiry four times, and I also found their Instagram and tried to send a message, but it showed that I couldn't send it for some reason. The automatic reply I received had a different address, so I sent four emails there as well. I only received a link that was still incorrect, and all my emails were ignored.
I paid a decent amount to preserve these memories, but the editing was done carelessly, and my repeated emails were ignored. It's terrible. After about a month without a response, it seems like I won't be getting any assistance, so I think I have to just accept it.
(On the day of the jump, I repeatedly checked to make sure the camera was working, but it seems it wasn't. It was too late to find out after the jump. I’m really glad I insisted on checking despite my limited English. After that, with this editing mistake and no response, what is going on? It's the worst.)
スカイダイビングや、インストラクターさんは最高でした。
当日「人生の中で数少ない貴重な経験だった」と思える素敵な体験でした。
今回予めビデオと写真撮影のセットで依頼しておりました。
その写真とビデオは一緒に飛ぶインストラクターの腕のカメラで、当日、別のカメラマン(外側から撮ってもらえる)のビデオを139ドルで依頼できるとの事で追加で支払いました。合計で602ドル。
数日でデータが届き、観てみると編集に大きなミスが、、、アウトサイドカメラと腕のカメラ映像がミックスで編集されているのですが、アウトサイドカメラの映像だけ上下逆さまでした!!!
なので、逆さまと正常な映像が切り替わりながら流れている状態。
日本に帰国後、問い合わせからメールでこの内容を送ると、恐らく自動返信で「ちゃんと対応するのでご安心を」的なのが届き、数日後「あなたのリンク」と一言とビデオのリンクのURLが添付されており、実際観てみると、まさかの、一切直っておらず、全く同じ編集ミスのままの映像。
再度、「アウトサイドカメラの編集が上下逆さま、ハンドカメラは正常の向きで編集されている為、直してほしい」という内容と、自分の予約番号の添付や逆さまのスクショを添付して、3度程送りましたが、自動返信のみで完全に無視されたままでした。
英語が達者でないので一度の問い合わせを送るのも一苦労ですし、問い合わせ以外のアドレスも調べて全部で8回送りました。
問い合わせへメールで4回、インスタも見つけて「メッセージ」へも送りましたが何故か送れない仕様になっているとの表示で送れず。
自動返信されてきた添付の問い合わせが別のアドレスだったので、そこへも4回送信。
たった一度、直っていないリンクが送られて来たのみで全てのメールを無視されました。
せっかく思い出として残そうと、そこそこの料金を払ったのに適当な編集をされ、苦労して何度も送ったメールへの対応は無視。酷いです。
返信が来なくて約1か月、もう対応はしてもらえなそうなので泣き寝入りだと思います。
(当日もカメラがちゃんと入っているかという確認を散々してやっぱり入っていなかったようでした。飛んだ後に判明してももう遅い。英語がつたない中、しつこく確認して本当によかった。その後、この編集ミス、そして対応しない、どうなってるんですかね?最悪です。)
Everything from the gathering to the guidance was in English, and everyone except the two of us were foreigners.
It was quite enjoyable.
集合から案内まで全て英語で、お客さんも我々2人以外皆んな外人さんでした。
まあまあ楽しかったです。
Departure from Waikiki so accessible to those that decide to not rent a car. They depart 2x / day and you are able to do walk-ins if there is room.
Very affordable too, with an open bar that operates on tips.
Friendly for solo travelers. You can relax on the nets of the catamaran and the views of Waikiki and Diamond Head are beautiful.
No sea life spotted during my trip, but I would definitely go again!
The Smith family really made you feel like “Ohana”. They were very welcoming and embraced and welcomed each and every guest with a pooka lai; photo, tram tour, exhibition on how pig was prepared and cooking process; unlimited buffet style meal with authentic cultural entrees, desserts and “poi”; and evening entertainment.
The whole crew was amazing, kind and funny! Spending the day at the sandbar was such an incredible experience and I highly suggest it for anyone looking to spend a fun day in the ocean. Would definitely book this trip again, the live music was also just amazing!
Mahalo for your review & picture! We look forward to seeing you again. - Team KBOS
Easy to book and stress free service. We had a good time visiting. Staff were super friendly from front desk, tour to souvenir store.
Wow this was my firs time in hawaii and this compamy made my life easier. I realy recomend them we spend the best time in ours tours.
The pickup time for the hotel was about 10 minutes late, and at the meeting point, there was only a Korean couple besides us. They confirmed in broken English whether we were users of the Hanauma Bay shuttle service, which eased our anxiety a bit. After that, we were able to communicate with the Korean couple and had a valuable experience.
This was my fourth time at Hanauma Bay, and the restrictions are becoming stricter. The first time, the entrance fee was the only cost, but starting from the second visit, there was one day a week when the bay was closed, and from the third visit, it became two days a week. This time, I was surprised to find that it was completely reservation-only.
ホテルへのピックアップ時間が10分位遅れ、集合場所には私たち以外は韓国人夫婦でしたが、拙い英語でハナウマ湾シャトルサービスの利用者であるかの確認をし、少し不安が和らぎました。その後韓国人夫婦とコミュニケーションがはかれて貴重な体験が出来ました。
ハナウマ湾は、今回が4回目でだんだん制限が厳しくなりました。
最初の時は、入場料だけで2回目からは週1日休場日ができ3回目からは週2日休場になり、今回からは完全予約制でびっくりしました。
I highly recommend this cruise! This is the 2nd time we’ve done it and it is always a great time. The crew is awesome and the drinks are great. Watching the sunset from the katamaran is just gorgeous! Great price! Just do it!
I was moved to see a starry sky like a planetarium! If possible, I strongly recommend going around the new moon when there is less light in the sky.
プラネタリウムみたいな星空が見れて感動しました!!
日程調整が可能であれば、空に明かりが少ない新月周辺で行くことを強くお勧めします。
Billy was fantastic would love to have Billy as a tour guide on every time
Super impressed! Our guides were the BEST! We learned so much and got to see and take in, feel so much beauty all while being physically active. The value of it all was so worth it. This adventure was epic, I will never forget it!! Thank you!
Aloha Sara,
Thanks for helping us celebrate 40 years at the "helm"
All our tours, from ocean to rivers often combine some lower and upper body exercise.
And our guides truly love what they do and love sharing their particular brand of aloha.
Stay well and active and retain those memories.
A hui hou,
Micco/Head Guide
It was great to see the spouts and tails of two whales multiple times in the big rolling waves. The cruise ship kept following the whales, allowing us to see them several times. It would have been perfect to see them a bit closer, but the timing was just right. It was also nice to view Waikiki Beach and Diamond Head from the sea. The cost performance is good.
大きなうねり波の中で、2頭のクジラの塩吹き、潜った時の尾ひれを何回も見れて大変良かった。
クルーズ船がずーっとクジラを追ってくれて、何度も見ることが出来た。
もう少し近くで見れれば最高だったが、時間的にも丁度良かった。
ワイキキビーチやダイアモンドヘッドを海から眺めるのも良かった。
コスパはいいですね。
So many fun zip lines and two suspension bridges. The guides were all so lovely and made me feel safe throughout the entire adventure. Highly recommend for an unforgettable experience in Hawaii!
We were so excited to go swim at the sandbar and are so glad we decided to take a boat. Excursion includes a ride to the sandbar with refreshments, crew-led snorkeling, and free time. Was nervous that I wasn't able to swim too well for the snorkeling portion but Jayson was awesome and floated me & three other people through the deep water. Great experience for folks of all ages and backgrounds!
Mahalo for choosing Captain Bruce and sharing this fantastic review! We're thrilled to hear you had an amazing experience at the sandbar with our captain Jayson and crew, and also you felt comfortable during our tour. We would love to welcome you back on board and have a great time again soon! A hui hou :)
I had previously experienced parasailing in Guam, but this time my middle school grandson wanted to try it, so we did a 120-meter experience. Seeing my grandson's happy face made me feel that it was worth it.
以前グアムでパラセイリングの経験はありましたが、今回中学生の孫が飛んでみたいと言うので120メートルの体験をしました。
孫の楽しそうな顔を見て、やってよかったなと思いました。
We are meeting at 6:30, so I plan to enjoy the sunset before heading to the meeting point. After confirming the members who made the reservation, we will be guided to the yacht (sandals are the best choice). Once on board, the excitement builds. After a safety briefing, drinks will start. It seems you can drink as much as you want, so don't hold back. The atmosphere gets even more lively when the fireworks begin. There is no meal provided, so it's advisable to consider a restaurant for after disembarking.
18;30に集合との事で、その前にサンセット堪能してから集合地点に向かう。
予約したメンバー確認後は、ヨットまで引率してもらう。(サンダルがベスト)
乗船後はテンション上がる。セーフティ関連の説明後にドリンクスタート。ここは何杯でも飲めるようなので遠慮せずに飲むべし。花火が始まると一層盛り上がる。
食事はないので、下船後のレストランは事前に考慮すべし。
Crew members were amazing! Saw beautiful coral and fishes. Fun activities for family with kids
Mahalo for the review! - Team KBOS
Friends have questioned doors off, but I am here to say the views are still AMAZING!!
Beautiful caves to explore on the Kona cliffsides!
Great way to get ahead and skip the lines, ready to enter all museums!
The views you get to see are unreal, Kauai is very wet with gorgeous falls hidden away!
Front Row was definitely worth the additional fare, I have never seen sights as gorgeous!!
Amazing that although a larger catamaran, you still get within the caves! Phenomenal day!
Aloha Kara! We are so happy to you had a Phenomenal day on our larger catamaran. Thank you again for joining us we really appreciate it!
Arizona comes with the tour, which is half the troubles on the park. Great and easy experience!
We had an amazing experience with Chad and the crew of Three Tiki Sailing. We took an 8:00 am sail to avoid the winds and the weather was perfect. Parking was easy and inexpensive along the harbor. There was another large group lining up near our catamaran. We were happy to find that our boat had only a dozen guests making for what felt like a private tour. We almost felt sorry for the packed multi-level boat adjacent to us. The Three Tiki team were entertaining and made the entire tour educational. We saw a sea turtle before we even made it out of the harbor. Within 20 minutes we saw our first whale and consistently saw a mom and calf throughout our time. It does get a little chilly in the morning so a light jacket is recommended. Honestly if we hadn’t seen any whales the experience alone of sailing on the catamaran and lounging in the trampolines would have been worth it. But the Three Tiki team navigated well and made sure we got the full experience. Would highly recommend this group.
So glad to hear you had a great time out there!! Hope to see you back soon!!
We love the setting of the boat lounge. All the staffs are very friendly and helpful. We love the donuts and drinks! The singers while sailing are also good. We also love how they guide us on how to do the snorkeling and how they are protecting us while doing our sandbar activities. Special thanks to Toby for checking on us while doing the paddle board. We will definitely go back with them on our next Oahu trip! Highly recommended! Don't go somewhere else if you want the best Sandbar experience!!!
We really appreciate the recommendation and hope to see you again soon! Mahalo! - Team KBOS
First timers will experience an exhilaration rush of amazing views. Even if you are afraid of heights don’t be, the crew are professional experts to ease your worries. They know what they are doing (with a flare of joking) to take your nerves from reminding you you’re going to be hundred of feet up in the air. It’s worth it! You’ll appreciate the picturesque palm trees, streams and lastly the huge waterfall. This took my breath away but in a good way. Bring your camera for all the unforgettable shot. What you show all your social media friends and family will surely make them jealous. Love the experience highly recommended!
Highly recommend. The staff explains everything to you on what to do and not to do. Staff got your back. Overall great experience
Mahalo for the review & recommendation! - Team KBOS