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Hawaii
The view from the seaside, especially from above, is amazing! The guide is very cheerful and keeps us entertained. (The photo is from that time.) The photo costs $40, but it's worth buying; the content is satisfying.
海側から、しかも上空から眺める景色は最高！
ガイドさんがとても愉快で楽しませてくれます。(写真はその時のものです)
写真は$40だけど購入する価値あり、満足できる内容です。
If you don't mind getting wet, wearing a swimsuit will definitely get you soaked in the seawater, haha. If you don't want to get wet, just let them know in advance and they'll accommodate you.
濡れていい人は、水着を着ていれば必ず海水に浸けてくれますwww
濡れたくない人は、先に言っておくと対応してくれます。
Translated by OpenAI
Accessing the location was a bit challenging from Waikiki by rental car, but the horseback riding time was very long, and I was satisfied! The scenery was magnificent and beautiful. The horses were very smart, and the staff was kind. At the end, you can feed the horses a little. I gave a tip at that time!
アクセスはワイキキからはレンタカーで少し大変でしたが、乗馬時間はとても長い時間あるし、満足出来ました！とにかく景色が雄大で美しいです。馬たちはとても賢く、スタッフも親切でした。最後に馬に餌を少しあげられます。その時にチップを渡しました！
Attaching a strap to my smartphone and hanging it around my neck gave me peace of mind, allowing me to take photos and videos comfortably.
スマホにストラップをつけて首から下げると安心して、写真や動画が撮れました。
Translated by OpenAI
I’ve been on various snorkeling tour options before, but this one was quite disappointing for the price. There was no thorough explanation, just “do as you like.” The cold weather was unavoidable, but everyone felt cold on the boat. In the end, they managed to serve us tea, but it was too late; many were already shivering. I wish they would consider the situation a bit more at those moments.
今まで色々のシュノーケルのオプションツアー行ったけど結構値段の割には残念
好きなようにって全然丁寧な説明なしで
寒かったのは天候で仕方なかったけど船の中でみんな寒いって感じで最後なんとかお茶出してくれたけど遅い結構みんな震えてたもう少しその時その時考えてほしい
It might be a good idea to compare various tours before making a decision!
色々ツアーを比べて決めたほうがいいかなぁ！
Aloha Paniracchi,
Thank you for participating in the tour and for your valuable feedback.
We sincerely apologize for the cold conditions on the boat due to the weather, as well as the delay in providing tea. We take your comment about wanting us to be more considerate in the moment to heart, and we will work on improving the speed of our situational judgment and attention to detail. Additionally, we are very sorry for any anxiety caused by insufficient explanations. Moving forward, we will strive to provide more thorough and reassuring guidance that matches the price.
Thank you very much for your valuable input.
Mahalo,
Team KBOS
Aloha ぱにらっち様
この度はツアーへのご参加、ならびに貴重なフィードバックをいただきありがとうございます。
当日は天候の影響もあり、船上で大変寒い思いをさせてしまったこと、またお茶のご提供が遅くなりましたこと、深くお詫び申し上げます。お客様の「もう少しその時々で考えてほしい」というお言葉を真摯に受け止め、状況判断のスピードと配慮の細やかさを改善してまいります。
また、説明不足によりご不安な思いをさせてしまい、大変申し訳ございませんでした。今後は価格に見合う、より丁寧で安心感のあるガイダンスを心がけてまいります。
貴重なお声をいただき、誠にありがとうございました。
Mahalo、
Team KBOS
Translated by OpenAI
We were able to relax and enjoy the show from a very good seat with our family. We were also satisfied because we could see the fireworks perfectly. The food was quite tasty as well.
とても見やすい席で家族でゆっくり観ることができました。
花火もばっちり見れて満足です。
ご飯もそれなりに美味しかったです。
Translated by OpenAI
Two crew members entertained us a lot and took many photos for $40. They transferred the photos to my iPhone right after we disembarked and gave us an SD card. They took about 150 photos, including some scenic views from the ship. When they asked if it was okay to drop into the sea, I said yes, and they played with us a lot. It was the best activity!
2人のクルーがたくさん楽しませてくれて、40ドルで写真もたくさん撮ってくれます。下船後すぐにiPhoneに読み込みをしてくれて、SDカードをくれます。150枚ぐらい写真を撮ってくれて、船からの景色も混ぜてくれています。
じゃぼん(海に落と)して良いか聞かれてOKするとたくさん遊んでくれます。最高のアクティビティーでした。
You should go dressed in a way that you don't mind getting wet. Buying photos is worth it. The boat can sway quite a bit, so those who are not good with that should be cautious.
上下濡れても良い格好で行くべき
写真は買って損なし
船は結構揺れるので苦手な人は注意
Translated by OpenAI
We had a great time on the movie tour and delicious lunch and a beautiful catamaran ride seeing some turtles
The arrival bus came on time, and there were Japanese staff who provided a thorough explanation upon arrival. After that, the communication was in English, and while there were some things I didn't understand, I never felt completely lost or troubled. It was great that we could watch a video explanation on the bus, which minimized any downtime after arriving.
On the day of the trip, it was colder than I expected, so I couldn't snorkel for a long time. However, I was very grateful that they were flexible and accommodated a sudden change in the return bus schedule when I negotiated it on the spot.
I brought my own snorkeling set, but for those who don't have one, rentals are available on-site. The bus was easily recognizable with the company's logo, which was also a nice touch!
到着のバスも時間内に来てくれて、到着時には日本人がいて丁寧に説明してくれました。
その他は英語対応となり、分からないこともありましたが分からなくてどうしようもなく困ることはありませんでした。
バス内で説明のVTRも見れて到着してからのロスタイムもなくよかったです。
当日は思ったより寒く、長い時間シュノーケリング出来なかったのですが、急な帰りのバスの時間変更にもその場で交渉したら応じてくれて柔軟に対応してもらえて大変ありがたかったです。
シュノーケルのセットは持参しました。持っていない方は現地でもレンタルがあるので借りることは可能です。
バスは会社のロゴの描かれたバスなのでとても分かりやすいのも良かったです！
Translated by OpenAI
The strength, delicacy, and captivating beauty of the human body... the story enhanced by the visuals... it was an impressive stage performance. Not only was the thrilling performance enjoyable, but I also learned about Hawaiian traditional culture and laughed at the comedic skits, losing track of time while having fun.
強靭で、繊細で、魅入ってしまう人体の美しさ…映像が盛り上げるストーリー性…圧巻のステージでした。スリリングなパフォーマンスはもちろん、ハワイの伝統文化を学んだり、コミカルな小芝居に笑ったりしながら、時間の経つのを忘れて楽しめました。
There are moments where the audience participates, which is quite funny. If you want to get on stage, sitting at the end of the row might give you a chance.
観客参加の場面もあって笑えます。ステージに上がりたい方は、列の端の座席だとチャンスがありそう
Translated by OpenAI
Booking was easy and quick!
The buses are sumptuously comfortable,
making every moment feel like a dream come
true. We were greeted with a warm Aloha and
picked up promptly, setting the tone for a day
filled with wonder. As we settled into our seats
we were treated to the informative Hanauma
Bay video, which only added to the excitement
building within us. What a blessing it was to
bypass the long lines and simply step off the
bus and onto the free tram, which whisked us
away to a stunning beach paradise! Our
departure was just as seamless, with a timely
pickup that left us beaming with delight. lt's
clear that Roberts Tours has perfected the art
of transportation, and we cannot wait to
embark on our next adventure with them!
Bring a beach chair to avoid a $30 charge per chair.
We purchased two tickets, after reaching were asked to pay for some mandatory fees for the face mask for 8$ each. So just be aware of that extra cost. Also, I would not recommend purchasing Pictures options for 40$ as it’s waste of money and they don’t take that good images. You will have ample opportunity to take your own pictures , so no need to waste those 49$ for poor quality images.
Be careful about sending pictures to people as you guys share everyone a pictures to each member!
What a wonderful experience to get close to dolphins! My daughter (11) loved it so much. She got to swim with the dolphins and work with the trainer to give commands to the dolphins. It was so exciting to see all the amazing knowledge these beautiful creatures have. The trainers provide so much information as to the care and conservation of dolphins.
It depends on the driver, but there are many wonderful drivers. They explain famous spots in broken Japanese and play Japanese songs to entertain us. If I had to say something, I would like them to increase the number of trips on the East Coast course since it's popular. But I definitely want to use this service again.
ドライバーさんにもよりますが、とっても素敵なドライバーさんが多いです。カタコトの日本語で有名スポットを説明してくれたり、日本の曲を流して楽しませてくれたりということなしです。あえていうなら、東海岸のコースは人気なので本数を増やして欲しいです。でもまた利用したいです。
Translated by OpenAI
Our guide was excellent, very knowledgeable and prepared and our experience was unique with the viewing of a huge shooting star crossing the sky as a prelude to the eruption of the volcano in the distance. Unforgettable, thank you!
Bring warm clothes and wear boots.
I was very moved by the beautiful view of Waikiki and Diamond Head from above. Additionally, during the photo shoot, there was a unique touch using a shark doll, as shown in the shared photos, which made for a very fun memory. I was also impressed by how they provided attentive service until the end, not only saving the photos directly to my phone when I purchased them but also offering an SD card!
上空からワイキキやダイヤモンドヘッドの美しい景色を一望することができ、とても感動しました。
また、写真撮影の際には、共有した写真にもあるようにサメの人形を使ったユニークな演出があり、とても楽しい思い出になりました。
写真を購入すると、その場で携帯電話にデータを保存してくれるだけでなく、SDカードも提供してもらえるなど、最後まで丁寧に対応してもらえた点も印象に残っています！
At the end of the experience, if you wish, you can be dropped into the sea several times. They check in advance to make sure it's okay for you to enter the water, so I was able to participate with pea
体験の最後には、希望すれば何度か海に落としてもらうこともできます。事前に海に入っても問題ないか確認してくれるため、安心して参加することができました。
Translated by OpenAI
I absolutely loved the Hawaiian singers on this tour. It was the highlight of my tour and my whole trip. Lived the Guava jelly song.
Aloha Guava jelly,
Thank you so much for your 5 star revies. We are very happy to hear that you enjoyed your sandbar tour with us and the song, Guava jelly.
We hope to see you again soon!
Team KBOS
The driver was a cheerful person. It was fun! On the day I participated, most of the attendees were Japanese. They provided timely pick-up and drop-off services.
ドライバーさんが陽気な方でした。楽しかったです！
私が参加した日は日本人の方がほとんどでした。時間通りに送迎をしてくれました。
Translated by OpenAI
The morning was quite challenging. I didn't read the voucher carefully, and the meeting place was not at the hotel where I was staying, but about a 7-minute walk away.
Since I arrived 15 minutes early, I was able to make it to the correct meeting place on time. The driver didn't understand any Japanese, but he was a really nice person.
The activity was amazing. The explanations and registration before it started were a bit difficult, but the view afterward was fantastic. The explanations were in English, so I didn't understand most of it, but just watching the guide's way of speaking and expressions was enjoyable.
When it rains, the dust doesn't rise, but you get quite wet, so I think it's a good idea to buy a poncho on-site.
朝イチが大変でした
バウチャーをしっかり読んでなく
集合場所が泊まってるホテルではなく
徒歩で7分くらいのとこ
15分前に集合してたので
正しい集合場所へも間に合いました
ドライバー日本語全く通じませんが
めっちゃいい人でした
アクティビティは
最高です
始まる前の説明や
登録などが少し大変ですが
終わったあとの景色は○
英語での説明なので
大半分かりませんが
ガイドさんの話し方や表情を見てるだけでも
楽しめます
雨が降ると埃は舞い上がりませんが
だいぶ濡れますので
現地でポンチョ買うのがいいかと思います
Please check the voucher early and make sure to confirm the meeting place.
バウチャーは早めに確認して
集合場所をしっかりチェックしてください
Translated by OpenAI
This was my first time on Maui, and since it was whale watching season, I prayed for a chance to see them and made a reservation. I was filled with anxiety due to the strong winds from the day before, and on the day itself, the weather was gloomy and the sea was rough.
After about 10 minutes of setting out, I spotted a whale's spout! From there, we encountered whales continuously! Since it's nature, you never know what to expect, but I think it's a tour that can be greatly enjoyed!
初マウイ島、ホエールウォッチングの季節なので、出会える事を祈って申し込みさせて頂きました。
前日からの強風に不安しか無く、当日もドンヨリ天気に海は荒々💦
不安しか無く出向🚢💨
出向する事10分程度で鯨の潮吹きを発見！
そこからは引っ切り無しに鯨に遭遇！
自然相手なので何とも言えませんが、大いに楽しめるツアーだと思います！
The advance notice delegation was not necessary. Since there were no life jackets provided, it might be a good idea for those who are anxious to bring their own. I was fine, but for rough seas, motion
事前案内の委任状は不要でした。
ライフジャケットも無しなので、不安な方は用意されて方が良いかもです。
僕は大丈夫でしたが、荒々の海は酔い止め必須ですね💊
Translated by OpenAI
It was my first time at Diamond Head, and the guide explained the best way to get there using a Japanese pamphlet, which was very easy to understand. Although the explanation was in English, it was no problem since they explained it multiple times. They also give you mineral water on the way back (laughs).
初めてのダイアモンドヘッドでしたが、ガイドさんが車内と着いてから日本語パンフレットで
一番良い行き方を説明してくれて、分かりやすかったです。英語の説明ですが、何度も説明してくれるので問題ありません。ミネラルウオーターは帰りにくれます（笑）
Translated by OpenAI
It was a very interesting experience. Crew was very friendly and knowledgeable about the stars
Possible hand out the hot chocolate/hot beverages or set out for people to grab.
Aloha
Mahalo for joining us and for sharing your experience. We’re glad you enjoyed the tour and our team.
Just to clarify, our self-serve hot chocolate station is set up after the private group photos are taken to keep the tour flowing smoothly. We also want to note that we do not operate tours in unsafe weather, including snow. If conditions turn unfavorable, we always offer a full refund.
We hope you enjoyed the astronomer’s 90-minute star talk, the deep-space telescope images, and the photos captured by our astrophotographer.
Mahalo
James
Epic Tours Hawaii
Awesome culinary experience with authentic island flavors, nothing challenging, just delicious. Beautiful venue dedicated to this purpose only. It felt like attending a ceremony and celebrating with native people.
I was nervous about the English tour, but our guide James was considerate and mixed in some Japanese. We were blessed with great weather and got to see the best sunset and starry sky! It was my first time seeing the Milky Way. I've participated in a Mauna Kea tour before, but this guide was great at taking creative photos. In the end, I wanted to give a tip, but I felt bad for not having any cash on me. I hope there will be a way to pay with a card in the future.
英語ツアーでドキドキでしたが、ガイドのジェームスさんは日本語を交えてくれたりして気遣ってくれました。お天気に恵まれて最高の夕日と星空が見られました！！
天の川を見たのは初めてです。以前もマウナケアツアーは参加したことがありますが、こちらのガイドさんは写真を工夫してとってくれたりして良かったです。
最後にチップを渡したかったのですが、現金を持っていなくて申し訳ない思いをしました。後でカードなりで払える形があると良いなと思いました。
Anyway, it's cold up in the mountains! They lend you jackets and gloves, but make sure to prepare other things to fully enjoy it!
とにかく山の上は寒いです！上下と手袋は貸してくれますが、しっかり楽しむためにその他の用意を！
Translated by OpenAI
I haven't seen Cirque du Soleil in Japan recently, so I enjoyed it in Hawaii. The venue is compact, so there aren't many big tricks, but there is a sense of unity. It also has a Hawaiian vibe, making it enjoyable for everyone. The location is also easy to access around Waikiki.
最近日本でシルクドゥソレイユを見ていなかったので、ハワイで楽しみました。
会場はコンパクトなのであまり大技はありませんが一体感はあります。
ハワイ感もあってどなたでも楽しめる内容だと思います。
場所もワイキキ界隈で行きやすいところです。
Translated by OpenAI
I experienced this two days after the Honolulu Marathon, but unfortunately, the weather was bad with high waves, and some people got seasick before the boat even left the shore. Since five groups were boarding in order, there was quite a bit of waiting time, and ultimately, many people ended up feeling sick 💦.
I managed to be okay because I skipped breakfast and took motion sickness medication. Watching the first group go up helped me understand what to expect, so it wasn't too scary, and while going up, there was no swaying, which felt nice!
However, before descending, you are dropped close to the water's surface, so your clothes might get wet.
ホノルルマラソンの2日後に体験しましたが、あいにくの天気で波が高く、ボートが沖に出るまでに船酔いする方もいました。5組が順に上がるので待ち時間も結構あり、最終的に船酔い者続出となりました💦
私は朝食を控え、酔い止めも服用したため何とか大丈夫でしたが。
上に上がるのは一組目の方を見れば要領がわかるのでそれほど怖くなく、上がっている間は揺れもないので気持ちがいいです！
降りる前に海面スレスレまで落とされるので服が濡れる場合ありです。
Taking motion sickness medication and trying to look as far away as possible while on the boat can help prevent seasickness.
酔い止めと、ボート上ではなるべく遠くを見ていた方が酔いませんよ。
Translated by OpenAI
I purchased a 4-day ticket and used it only once. If you have a leisurely travel schedule, you can search for the boarding spots and adjust your timing, but it was quite difficult to use. I wanted to take my time in the evening, but it wasn't operating then. Besides the Ala Moana Shopping Center, I found it hard to figure out where the boarding spots were. Am I the only one who thought it was challenging?
4日間のチケットを購入して、1度だけ利用しました。時間に余裕のある旅行であれば、乗り場を探して時間に合わせてとできますが、なかなか使いづらかったです。夕方にゆっくりと乗りたいなと思っていたら、夕方は運行していなかったり。アラモアナショッピングセンター以外はどこが乗り場か分かりづらく、難しいと思ったのは私だけでしょうか。
Translated by OpenAI
It was absolutely wonderful. The venue was very small, and you could see well from anywhere, which made it very impressive. I was very surprised by the high level of performance. It was really great.
とても素晴らしかった。会場がとても狭く、どこからでもよく見えてとても迫力がありました。レベルの高さにとても驚きました。とても良かったです。
Please note that the venue is very cold, so you will need something to wear over your clothes. Also, there are two Outrigger Hotels, so be careful not to go to the wrong one. I highly recommend it.
注意点は、会場がとても寒いので何か羽織るものが必要です。また、アウトリガーホテルは2ヶ所あり、間違えてもう1ヶ所のアウトリガーに行ってしまったのでご注意を。大変お勧めです。
Translated by OpenAI
I believe I informed you of my birthday when I applied, but I'm not sure if it was an input error or a communication mistake, as I did not receive any birthday celebration. I had hoped to be celebrated, but by the time I was there, I felt indifferent about it, so I didn't follow up.
申込時に誕生日の連絡をしたはずでしたが、入力エラーだったのか連絡ミスなのかわかりませんが、誕生日お祝いはありませんでした。
できるなら祝って欲しいと思っていた程度だったこともあり、現地ではもうどっちでも良いと思ったので、確認も行いませんでした。
Dear MIYAKE,
I sincerely apologize for not being able to extend our congratulations on the important occasion of your mother's birthday.
During the re-confirmation of your reservation, we received information from VELTRA that your visit was for the birthday of your mother, Mitsuko Nakamura. However, we failed to confirm and share this information properly.
Under normal circumstances, we should have conveyed our heartfelt wishes, even in a small way, but we missed that opportunity, and I feel very sorry about it.
Moving forward, we will ensure that we thoroughly confirm and share reservation information to prevent such occurrences.
Once again, I am truly sorry for this oversight.
Best regards,
Yoko
MIYAKE様
この度は、お母様のお誕生日という大切なご機会にもかかわらず、お祝いのお声がけができておらず、誠に申し訳ございませんでした。
ご予約の再確認時、「Reason for visit」欄に お母様・Mitsuko Nakamura様のお誕生日でのご利用との情報をVELTRA様より頂戴しておりましたが、私どもの確認および共有が行き届いておりませんでした。
本来であれば、ささやかでもお祝いのお気持ちをお伝えすべきところ、その機会を逃してしまい、大変心苦しく思っております。
今後はこのようなことがないよう、予約情報の確認と共有をより一層徹底してまいります。
この度は誠に申し訳ございませんでした。
Yoko
Translated by OpenAI
My husband forgot his driver's license, so I ended up driving the buggy! It was my first time driving, so it was quite challenging, especially since there were some steep roads along the way. Because of the danger, I had an instructor ride along with me halfway through. After that, I relaxed and enjoyed the sightseeing. Driving shouldn't be taken lightly, but if you want to drive, make sure you don't forget your driver's license.
主人が運転免許証を忘れて私がバギー運転！
初めて運転なので中々大変、途中かなり急な道もあり、危険ということで半ばからインストラクターなんに同乗。
その後はリラックスして見学に。
運転は甘くみない方がいいですが、運転したい場合は免許証をお忘れなく。
If the weather is good, it won't get dirty anyway.
天気がよければ、べつに汚れません。
Translated by OpenAI
I couldn't find a Japanese tour, so I joined an English tour, which made me a bit anxious, but the result was absolutely satisfying! At one point, the road to the summit was closed due to thick fog, but as predicted by our guide James, the closure was lifted, and we were able to experience the best sunset and a sky full of stars at the summit of Mauna Kea.
Even though Hawaii is a tropical paradise, the temperature at the 4,000-meter summit was very low, around 0 degrees Celsius, and the air pressure was also low, which posed a risk of health issues. However, James was incredibly reliable, preparing and guiding us like a Sherpa, which was truly reassuring.
The beauty of the sunset through the Subaru Telescope and the starlit sky viewed from an even higher location than the Mauna Kea foothills is something I will never forget. James took some very skillful and creative photos, which I continue to enjoy even after returning home. Thank you very much!
日本語ツアーが見つけられず、英語ツアーでの参加となり、すこし不安でしたが結果は大満足でした！
一時は濃霧で山頂への道が閉鎖されてましたが、ガイドのJamesさんの予想通り、閉鎖が解除されマウナケア山頂で最高の夕日と満天の星空に出会えました。
常夏の国ハワイとはいえ4,000m山頂は、気温が0度前後と非常に低く、気圧も低いことから、体調をくずすリスクがある中で、Jamesさんがシェルパのように頼もしく準備・案内してくれ、本当に心強かったです。
すばる望遠鏡越しに沈む夕日や、マウナケア山麓より、さらに高い場所で見上げる星空は、一生忘れることができない美しさでした。
Jamesさんはとても上手でクリエイティブな写真を撮ってくれ、帰国後も楽しませてもらっています。
ありがとうございました！
The summit is at a high elevation, so to avoid altitude sickness, I was taking deep breaths even in the car. Also, since part of the road is gravel and the car shakes, those who are sensitive to motio
山頂は標高が高く、高山病にならないようよう私は車の中でも深呼吸をしていました。また、道が一部砂利道で車が揺れますので、苦手な方は酔い止めの準備をお忘れなく！
Translated by OpenAI
The routes are plentiful, and I rode every day! It's a bit pricey, but I felt secure and safe, so I'm glad I used it. However, since there are few departures, you need to plan your time accordingly.
ルートが豊富で、毎日乗っていました！少し割高ですが、安心だし安全だし利用してよかったです。ただ、便数が少ないので時間を考えて行動する必要ありです。
Translated by OpenAI
