All Reviews for Marine Wildlife Encounters

First of all, I admit my own fault, but when I arrived at the meeting point exactly at 11:00 for the boat that was scheduled to depart at 11:00, it left right in front of me. In the end, I was able to change to the next boat an hour later.

As for the view from the submarine, the water clarity was low, and there were only a few fish; I saw a small shark once or twice at most. My 3-year-old child started to get bored after about 10 minutes, and the crew talked non-stop for an hour, which was quite painful for us since we didn't understand English. The foreign guests on board also seemed to be smiling awkwardly and didn't look like they were having much fun.

As an experience, I wouldn't discourage anyone from trying it once, but when I calmly looked back at the cost, I concluded that I definitely wouldn't do it a second time.

まずこれは自分も悪いんですが、
11時出発の船で11時ピッタリに集合場所に着いたら、目の前で出発されてしまいました。
最終的にはその1時間後の便に変更してもらえましたが。
あとは潜水艦から見える景色も透明度低く魚が少し、一度か二度だけ小さいサメが見えた程度。
3歳の子供は10分ほどで飽き始め、
クルーが1時間ずっと喋りっぱなしで、
英語わからない自分達にはかなり苦痛でした。
乗ってる外国の方も苦笑気味であんまり面白そうな感じではなかったです。
体験としては一度経験する事は止めないですが、冷静に金額見返したらまず2回目は無いよね。という結論に至りました。

Experience was easily worth it for the money. Many other tour options in the area, but this one easily is the best for the price. The included photos & videos to allow you to be in the moment is a fantastic plus that I wish every company did for experiences like this. It allows you to still remember it without having cameras all over the place.I also highly recommend you forgo cage diving & instead do this type, it is a better experience.

The crew was incredibly knowledgeable, helpful & friendly. You can tell they love the experience & getting people to overcome their fears & have a great time. At no time during the whole swim did I feel unsafe. The divers did a great job of keeping everyone together & in a good area, and communicating necessary instructions. They did a remarkable job showcasing how misunderstood sharks are & once you get out swimming with them, it really does become apparent how calm they can be. They’re just as curious of us as we are of them.

I would do this experience again in a heartbeat.

The boat crew went out of their way to make sure each and every one of us was taken care of and having a good time. The mantas were surreal. This is something everyone needs to experience!

It takes about 20 to 30 minutes from the port to reach the spot beyond Kona Airport. Perhaps due to the strong winds, there were waves, and the impact on the boat was significant.

Several other boats gathered at the spot, and we all waited for the sunset. As soon as the sun went down, we jumped into the water, grabbed onto the float, and just floated. Manta rays appeared almost immediately. One after another, three of them swam right in front of us, opening their large mouths. The sheer power of it was breathtaking.

With the support of the crew, including Tamae, I felt safe participating. I highly recommend it.

港から2〜30分でコナ空港の先のスポットまで行きます。風の強い日だったためか波もありボートへの衝撃は大きかったです。
スポットには数隻の他の船も集まり、みんなで日没を待ちます。
陽が沈むとすぐに海に入ってフロートに捕まって、ただ浮いていればOK。本当にすぐにマンタが現れました。次々と現れてあっという間に3頭？匹？が大きく口を開け目の前をくるくると泳ぎます。あまりの迫力に声が出てしまうほど。
たまえさんをはじめクルーのみなさんのサポートもバッチリなので、安心して参加できました。おすすめです。

I never expected to see manta rays up close like this! They kept doing flips right in front of me over and over again! I was filming with my GoPro, and there were times when the manta's fin brushed against my hand, which is an experience you don't usually get! On the way to the manta spot, I enjoyed a beautiful sunset while being rocked by the boat, and I had such a wonderful time!

こんな間近にマンタが見えるとは思ってなかった！
ってぐらいすごい目の前を何度も何度もマンタは宙返りで来てくれました！
GoProで撮影していたのですが、手にマンタのひれがあたるときもあったりして、こんな体験普通はできないですよね！
マンタのスポットに行くまではボートに揺られながら、綺麗なサンセットも見れて、すごく素敵な時間を過ごせました！！

I thought the show would take place by the lagoon pool, but it turned out to be an interactive experience in the lagoon itself. It seems like something that wouldn't be possible in Japan due to safety and hygiene concerns, haha. The life jackets are excellent and keep you upright, floating up to your chest.

When you stretch your arms out in front of you, the dolphins swim by and you can automatically pet them from head to tail. Not everyone may get this, but the instructor explained everything in perfect Japanese (maybe of Japanese descent? A local person), which was really helpful. In addition to the instructor, a Japanese person was in charge of guiding us from the meeting point to the lagoon and providing various instructions, which made me feel very secure.

For the dolphin photo op, they take two pictures: one as part of the package and another as an additional option. You can see it from the spectator seats at the lagoon, so if you have family members who aren't participating, they can take photos of the experience.

ショーをやるラグーンの横のプールで実施するのかと思ったら、まさかのラグーンに入っての触れ合いでした。日本だと安全面・衛生面で叶わなそうですｗ ライフジャケットは優秀で、直立で胸まで浮きます。
腕を前に伸ばして待つと、イルカが前を泳いで行って自動的に頭から尾まで撫でられるスタイルです。
全員ではないかもしれませんが、インストラクターが完全な日本語(日系？現地の方)で説明してくれて助かりました。インストラクターの他に、集合場所からラグーンまでの案内や諸注意を日本人が担当してくれたので、とても安心しました。
イルカとの２ショットは、既定の写真と追加オプション購入の写真の2枚を撮ってくれます。ラグーンの観客席から見えるので、参加しない家族がいれば様子を撮影できます。

It was a once in a lifetime experience. The manta rays came right up to us and almost brushed up on us. It was so beautiful as well as seeing all the glowing plankton and other fish. the staff on the boat were friendly and informative. at the end they gave us hot chocolate and soup to warm us up. definitely recommend this company.

I participated in the "Touch without getting wet" experience, and there were about 30 participants. We were divided into three teams and enjoyed touching the dolphins, but depending on the instructor's approach, you could end up completely soaked.

Our team had kids who got drenched from head to toe. The adults were also quite wet.

Still, everyone enjoyed the experience, and I can recommend it! However, I suggest preparing clothes that you don't mind getting wet and bringing a change of clothes to fully enjoy the experience.

’濡れずにいるかと触れ合える’に参加しましたが、３０人くらい参加していました。３チームに分かれイルカにタッチを楽しみましたが、インストラクターのさじ加減によってはずぶ濡れです

私達のチームは子供が頭から水を被頭から足までずぶ濡れでした。
大人も相当ビシャビシャでした。

それでも参加者はみんな楽しんでおりましたし、おすすめできます！
ただ、思いっきり楽しむには濡れても良い服や着替えを準備をすることをおすすめします。

We were a group of 4 that went out for about 2-hours. The weather was perfect and the crew was great. One of our crew played the guitar for us and sang as well.

The boat was pretty spacious. Would recommend this one again!

We really liked this tour as it got you away from Waikiki for the day!

The kids enjoyed the views from the port holes! However it is height restricted so triple check!

I got seasick and threw up, but there were so many dolphins, and it was fun! I didn't even know we could see sea turtles too, which was amazing! ✨

船酔いしてしまい吐いたけど、イルカの群れがたくさん居て楽しかったです！しかもウミガメまでも見れるなんて知らなくて最高でした！✨

The crew and view was amazing! You can see A-Bay at its best. Blue waters, sea turtles and beautiful fish. Calm waters and blue skies with shade. Kids will absolutely live this short and safe tour. Bring your swimsuits for afterwards and enjoy the sandy coastline. Plenty of trees, restrooms. The Marriott has a walking trail with fish ponds too! Mahalo, Angel

I was worried about whether I would be able to see manta rays based on the reviews, but I did! They came surprisingly close, almost within reach of my hands and feet, so I had to be careful not to touch them at all. Since ocean accidents are scary, I chose a tour that provides explanations in Japanese. Fortunately, there wasn't much price difference for the manta tour, so I went with this one.

I had read in reviews that the boat ride from the port to the manta point was long, and that some people experienced seasickness or found the rocking of the boat difficult. However, since I have never had severe seasickness in the past, I thought that for those who enjoy being out in the sea breeze and taking in the ocean views (especially during sunset, which I think is a precious experience), a longer boat ride could actually be a lucky thing.

The Japanese tour guide was wonderfully attentive and a lovely person, and I really liked them as a person. The cocoa we had on the boat was also delicious.

What I wish I had brought were two bath towels—one for drying off and one to cover my legs—because while the water was a comfortable temperature in a wetsuit during the hot July weather, it was cold once we got back on the boat. I also recommend bringing a warm jacket or something to wrap around your neck and shoulders, as well as warmer clothes and underwear to change into after swimming, along with socks. It would be best to have a thermos to keep hot tea or something to drink on the way back.

Manta rays are adorable, and I recommend this tour for anyone who loves soothing sea creatures like dolphins. I would like to join this tour again next time.

口コミからマンタ見れるのか不安でしたが見れました。
しかも予想外に手や足で触れてしまいそうなくらい近くまで来てくれるので、こちらが一切触れないように体を気をつけないといけません。
海の事故はこわいので、日本語で説明してくださるツアーを選びました。幸いにマンタツアーで価格差はあまりなかったので、こちらにしました。
口コミでは港からマンタのいるポイントまでの乗船時間が長い、船酔いしたり揺れるのが辛い、というのも事前に見ていましたが、過去に酷い船酔いをしたことがなく、海風に当たりながら海の景色（ちょうどサンセットが観れる時間だと貴重な体験だと思います。あとイルカが私達の時は船と一緒に泳いでくれました。）を観るのが好きな人にはストレス発散効果もあり、船に乗る時間が長い方がラッキーではないか、と思いました。
添乗員の日本人の方は、気配りも素晴らしく素敵な人で、私は人として好きな方でしたし、船上でいただいたココアも美味しかったです。
持っていけばよかったと思うのは、7月の暑い時期ですが、海の中はウェットスーツを着てちょうどいい温度ですが、船に上がると寒かったので、バスタオルは拭く用と足に掛ける用の2枚、首や肩には暖かい上着や首に巻けるもの、ホテルに帰るまでに水着から着替える用の普段の服より温かい服装と下着、靴下です。
帰りにホットのお茶などを飲めるように保温水筒に入れておくとベストです。
マンタは可愛らしくて、イルカなどの海の癒し系の生き物が好きな方におすすめです。
次回参加する場合もこちらのツアーにしたいです。

It felt like we were casually scuba diving down to the seabed. I was very satisfied to see various sizes of fish and sea turtles! The water can get murky or hard to see depending on the currents and weather, but I think only those with a broad mindset who can accept that should go.

海底までいくので、気軽にスキューバダイビングをしているようでした。そして大小様々な魚やウミガメが見れて大満足でした！潮流、天気によって海水が濁ったり見えにくかったりするようですが、それも仕方がないと思える心が広い人だけがいけばいいと思います。

It was reassuring to have the Japanese guide Tamae with us. The day before, there were only two manta rays, but on our day, we counted six at the same time. You don't usually see this many even while diving. Tamae mentioned that it's rare to see so many manta rays. Our 10-year-old child was also able to participate comfortably. After disembarking, Tamae shared videos of our tour above and below the water via AirDrop. It was fantastic.

日本人ガイドtamaeさんが一緒で安心でした。前の日2枚だったマンタが我々の日は自分達で数えられたところでは同時に6枚。ダイビングでもこんなには見れません。前の日は2枚だったマンタ。tamaeさんもこんなにマンタ多い事は先ず無いとお話しされてました。10才の子供も安心して参加させて頂きました。下船後、tamaeさんが我々が参加していたツアーでの水上と水中の動画をエアードロップで供与してくれました。最高でした。

I was anxious about whether I would actually see manta rays, but I was able to see many of them. They came close enough that it felt like I could touch them, and the experience was incredible. According to the instructor, there is about a 90% chance of encountering manta rays. There was also a Japanese-speaking instructor, which made me feel more at ease during the tour. I participated with my family, and it became a wonderful memory.

実際にマンタが見れるのか不安がありながら、参加しましたが、多くのマンタを見ることが出来ました。触れそうな距離まで近くに来ることもあり、迫力が凄かったです。
インストラクターの方によると、約90%近くの割合でマンタに遭遇できるだとか。
日本語インストラクターの方もいて、安心してツアーに参加できました。
家族で参加しましたが、とても良い思い出になりました。

I am terrified of sharks but this tour completely changed my views! I had such a fun time and I would do it with this company again as they took great care of my fear and made it comfort.

I participated in the main event of this trip, the Dolphin Touch. The price was so high that I hesitated, but I decided to go for it thinking it would help support the dolphins' lives.

After the driver dropped everyone off at the park, he just disappeared, leaving us all a bit confused about what to do. We nervously approached the reception desk, and I was relieved that the staff understood when I presented the voucher. The voucher is essential. Neither the driver nor the reception staff spoke Japanese. I received a paper with the return meeting time written in Japanese and went inside. There were staff members who spoke Japanese, so they explained everything to us, which was a huge help.

We were in the water for about 20 to 30 minutes, and with a group of around 10 people, there was one trainer and one dolphin, so we took turns touching and taking photos. Everything was in English, but they communicated how to touch the dolphins using gestures, so it worked out fine.

After that, we had lunch at the park's restaurant (optional) and then went to the area where we could interact with birds. The kids seemed to really enjoy this, going in multiple times to feed them. They were pecked at without mercy, but despite the pain, they looked like they were having a great time.

We were also given lettuce-like leaves by the staff to feed the fish, and they were eating it surprisingly eagerly. It felt like a small aquarium, but since it wasn't crowded, we could take our time to look around. The scenic coastal road on the way there and back made for a fun day.

今回の旅行のメインイベント、イルカタッチに参加しました。
料金が高すぎて迷うほどでしたが、イルカ達の生活の足しになっていると思って思い切って申し込みました。
ドライバーさん、パークについて皆を降ろしたらそのままいなくなってしまって、どうしたら良いのか皆ザワザワ。恐る恐る受付窓口に行ってバウチャーを出したら受付の方がわかってくれて良かったです。バウチャー必須です。ドライバーもですが、受付でも日本語は通じません。帰りの集合時間が日本語で書かれた紙をもらい、中へ。中には日本語を話すスタッフがいたのであれこれ説明してもらえてすごく助かりました。
水に入っているのは20～30分ですが、10名ほどのグループにトレーナーとイルカが1匹なので順番にタッチしたり写真撮ったりします。全て英語でしたが身振り手振りで触り方などを教えてもらえるのでなんとかなります。
そのあと、園内のレストランで昼食を食べて(任意)、鳥に触れ合えるコーナーへ。
子供達はこれがすごく楽しかったようで、何度も入っては餌をあげていました。容赦なく指をつつかれたりしますが、痛がりながらも楽しそうでした。
スタッフからレタスみたいな葉っぱをもらって魚にあげることもできます。
びっくりするくらいむしゃむしゃ食べてました。笑
規模が小さい水族館な感じですが、混んでいなかったのでゆっくり見ることが出来ました。行き帰りも景色の良い海沿いの道なので楽しい一日になりました。

Wasn't quite sure what to expect when you hear you're swimming with sharks without a cage. It was a very neat experience. The sharks pretty much stay below you. The crew does a good job of explaining their behavior and what to do around them. The crew was very knowledgable and made the tour exciting. I think the only thing I would change is maybe running the line that everyone hangs onto away from the boat. I felt like at times the waves would bring me back into the boat. It would be nice to just float on the surface away from the boat. But it was still very cool, the crew lets you go out and dive down and "hang" with the sharks for a little bit. Definitely a bucket list item. Would suggest brining your own snorkel gear if you find it hard to fit rentals. Bring a GoPro too! But if you forget, they're taking video and pics of everyone the whole time! Other than that, book it and go have fun!! Well worth the time and money!!

We got lucky and got a few mantas so the night was worth it!

Really beautiful waters on Maui, crystal clear and we liked the afternoon time start!

There were not enough life jackets provided for the number of people on the tour, so I had no choice but to search for an emergency life jacket (which was covered in dust) under the chair and wear it. Other families also had their children wear the emergency jackets while the adults jumped into the sea without any life jackets. The waves were quite high, and I felt a real danger to my life.

I was able to see the manta rays properly, but due to the confusion with the life jackets, my viewing time ended up being about 15 minutes shorter than those who entered the water earlier, which was really disappointing.

ライフジャケットがツアーの人数分用意されておらず、仕方なく緊急用のライフジャケット（ホコリだらけ）を椅子の下から探して着用しました。他の家族も子供のみ緊急用を付け、大人はライフジャケットなしで海に飛び込む始末。波も相当高く、命の危険を感じました。
マンタ自体はちゃんと見れましたが、ライフジャケットのゴタゴタで、先に入水した参加者より鑑賞時間が15分程短くなってしまったのが、本当に残念です。

Best crew ever! They were kind and helpful and overall awesome! Would definitely use again

Initially, the manta rays did not appear on the scheduled day, but I was able to participate the next day and see them (it's quite rare not to see manta rays). I have been longing to join this tour for about six years, and since I had planned it for the early part of my stay, I was glad to have the opportunity to retry. It did take a fair amount of energy, though...

If anyone is going to the Big Island, I highly recommend this tour! It was disappointing not to see the manta rays on the first attempt, but I truly appreciate the staff for their generous support, including arranging the retry!

当初予定した参加日にはマンタが現れず、次の日に参加して見ることができました（マンタに会えないのはかなり珍しいとのことです）。
6年ぐらい前からこのツアーに参加したいと切望しており今回の滞在の最初の方に予定をしていたため、リトライができる結果となり、よかったと思っています。体力はそれなりに使いましたが・・・
ハワイ島に行かれる方がいたら、おすすめのツアーです！
1回でマンタが見れないのは残念でしたが、リトライの手配も含めてスタッフの方に手厚くサポートしていただいて本当に感謝です！

The snorkeling itself had only a few types of fish, so it felt a bit lacking, but the service on the boat (breakfast, lunch, staff's hospitality, etc.) was very good. After snorkeling, there were many types of alcohol available, which really added to the vacation vibe. We had fun sliding down from the boat, and even the adults joined in! The Japanese staff provided careful consideration, which made me feel comfortable participating, and above all, seeing Japanese people working hard overseas motivated me to do my best after returning home. I wasn't quite sure how the public parking system worked, and I think I ended up paying $6 twice? It would have been better if there was more explanation about that, but I guess my lack of English skills was the reason. Overall, it was a satisfying tour. Thank you for the attentive service!

シュノーケル自体は魚が数種類で、こんなものかなという感じでしたが、ボートの上のサービス（朝ごはん　ランチ　スタッフの応対など）はとてもよかったです。
シュノーケル後に寄港する際、アルコールもたくさん種類があってバカンス気分を味わえました。
ボートからの滑り台、大人もまじってはしゃげました！
日本人スタッフの方、細かな配慮に安心して参加できましたし、何より海外でがんばってらっしゃる日本人に、帰国後もがんばろうと思えました。
パブリックパーキングのシステムがよく分からず、６$を２回払ったのかな？その辺の説明がもっとわかるとよかったですが、自分の英語力のなさが原因ですね。
トータルで満足できたツアーでした。
丁寧なアテンドありがとうございました！

The crew are very organized and helpful.
The food are great, we had burgers and hotdogs.
They also provide alcohols for purchase.
But not much to see under water. Only see one turtle that day.
A little bit disappointed about cannot see much fish or turtles.

We participated as a family since there were activities available for children aged 5 and under, and we had never touched a dolphin before.

We arrived at the park around 10 AM. There was a line for entry, so we waited in line. After waiting for 10 or 20 minutes, the line wasn't moving much. Since the activity was scheduled for 11 AM, we felt a bit anxious and frustrated. We finally got in and made our way to the dolphin pool. We weren't sure where to go for preparation, but we rushed in at the last moment, and thankfully, we made it. It would have been better if the entry process was smoother. Also, it would be helpful if the preparation area had clearer maps or guides.

The interaction with the dolphin (Nalu) was great. The explanations were in English, so those who are not familiar with English might not understand, but you can still enjoy the atmosphere. The fun time went by in a flash, and since the pickup for our return was at 2 PM, we didn't have enough time to fully enjoy the park. That's a bit disappointing. It seems that visiting this park twice might be enough to fully enjoy it.

5歳の子どもが参加できるアクティビティという制限の中、イルカに触れたことなかったので、親子で参加。

パークには10時ころに到着。入場は列ができていたので、並んで待っていました。10分、20分待てど列はなかなか前へ進みません。11時からのアクティビティなのでちょっと不安、イライラが。何とか入って、イルカのプールへ。どこに準備でどこに行くのかわからず最後に駆け込むように、でも間に合ってよかったです。もう少し入場がスムーズならいいのですが。あと準備の場所も案内図などが分かりやすければよいのですが。

イルカ（Nalu君）との触れあいは良かったです。説明は英語なので、英語不慣れな方は理解できないと思いますが、雰囲気で楽しめますよ。
楽しい時間はあっという間、14時には帰りのピックアップがくるので、パーク内で十分に堪能できなかった。ちょっと残念。
このパークは2回ほど行くと十分楽しめるのかも。

- crew was very helpful
- had a good evening boat ride with sunset view
- crew explained the instructions clearly
- great experience watching manta rays up close
- crew helped my kids getting into and out of water

It was the hi light of our trip! The crew was incredible. Friendly, knowledgeable, and helpful! The photographer was great. I never buy photos but these were fantastic.