All Reviews for Family & Accessible Travel

We participated as a couple with our child who is in the third grade. We chose a morning course in mid-June. The shallow area was indeed shallow, but for elementary school students, it was about 140 centimeters deep, so they couldn't touch the bottom at all. The shallowest part was just about reachable. The weather was cloudy with occasional sunshine, but it was very beautiful, and our child loved it. We rode together on a kayak as a group of four, sat on a paddleboard with just our child, and even let our child paddle alone while we held the rope.

The welcome food, donuts, seemed to be very delicious.

We participated in a set plan with a banana boat and an octopus boat, but the octopus boat was thrilling enough to be scary even for adults. (Next time, we probably won't participate.)

小学3.1年生の子供と夫婦とで参加。6月中旬午前中のコースを選びました。浅瀬は浅瀬でしたが、小学生は全く脚つかず深さ大体140センチ位。一番浅いところはどうにか着くかなぁといった深さ。天気は曇り時々晴れといった具合でしたが、とっても綺麗で子供も大絶賛。カヤックに4人で乗ったり、サップに子供と2人で座って乗ったり、はたまた子供のみ乗せて大人がヒモを持って子供1人でパドリングを楽しんだり。

ウェルカムフードとしてドーナッツもとてもおいしかった様子。

バナナボートとタコのボートのセットプランに参加したのですが、タコのボートは大人でも怖いくらいにスリル満点でした。(次はきっと参加しない)

The seat was in the second row from the front, and it wasn't directly facing the stage. Since we couldn't choose, it couldn't be helped. However, it was incredibly powerful! You could feel the actors' breath. If you have the time, I highly recommend seeing this performance. Thank you!

前から２列目という舞台を見上げるほどの席、しかも正面ではありませんでした。
こちらで選べないので仕方ありません。
ですが、迫力満点！息遣いも伝わってきます。お時間があるならぜひ観ていただきたい舞台です。
ありがとうございました。

It was my first trip to Hawaii and it was a great experience!

It was my first trip to Hawaii and it was a great experience!

I became interested through a media introduction. I participated with my elderly parents in their 70s, and it was enjoyable as long as you weren't the one paddling. We were able to experience the planned three waves. A professional photographer takes pictures, but I would have appreciated being able to easily use my own phone or camera.

メディアの紹介で興味を持ちました
70歳台の高齢両親との参加でしたが、漕ぎ手でなければ楽しく参加できました
予定の3回波のりを体験できました
プロのカメラマンが写真撮影をしてくれますが、自分の携帯かカメラを容易に使用できると嬉しいなと思いました

This is my third time participating. For those who can spend 3 nights and 5 days in Hawaii, it's best to join other tours. For those staying longer or who have visited Hawaii multiple times, I highly recommend it. There are many attractions that offer thrills not easily experienced in Japan, and on weekdays, the wait times are short, allowing you to ride multiple times. (The lazy river may be closed on weekdays.) It's suitable for everyone from children to adults, with options for 1 to 4 people, making it great for friends and family! Depending on the plan, drinks are also all-you-can-drink, so you only need to bring money for lunch. The weather in the area is usually good, so you can enjoy yourself in a great mood.

今回、3度目の参加。
3泊5日でハワイに来られる方は日程的に他のツアーにいくのがベスト。それ以上の日数や何度もハワイに来てる方は是非。なかなか日本では味わえないスリルもあるアトラクションも多く、平日は待ち時間も短く何回も乗れる。(流れるプールは平日は運休かも)子供から大人まで試しめ、1人〜4人乗りまであるため友達・家族同士でも！プランによっては飲み物も飲み放題のため、ランチ代のみ持っていけばよし。エリア的に天気もよいため
気分よく楽しめる。

The tour details from Beltora indicated an end time around 2 PM, but we were informed that the expected arrival time at the hotel would be 3:30 PM. During the latter part of the tour, we moved slowly through downtown and the Ala Moana area while explanations were provided from the bus. We were also asked about taking photos at the King Kamehameha statue. Since I was under the impression that the tour would end around 2 PM, I thought it might be a good idea to revise the introduction page if the hotel arrival time is indeed around 3:30 PM.

ベルトラさんのツアー内容からは終了時間が14時ころとなっていましたが
終了予定時間は15:30ホテル到着と案内され、後半はバスの中からダウンタウンやアラモアナ周辺をゆっくり移動しながら説明がなされました
カメハメハ大王像での写真撮影有無について声をかけていただいたりしました
14時ころ終了と認識していたので、もしホテル到着時間が15:30ころなら紹介ページの修正をしたほうがよいのかな、と思いました

I wanted to join the tour because I had never been to a coffee farm on other optional tours. I have also done a coffee farm tour on the Big Island. I simply love natural coffee, and there were many different flavored coffees. Although it wasn't my favorite coffee, I was glad to have the opportunity to visit. It was my first time exploring a farm. Before participating in the tour, I watched an introductory video and learned about the tour content, and I was able to walk right in the middle of the farm. This time, I was able to taste freshly cut pineapple right from the field. Hawaiian pineapple is delicious, but the pineapple I ate directly at the farm was even better! I was happy to receive a whole pineapple as a souvenir, but I was surprised that I couldn't bring it back to Japan. The staff at the shop was Japanese, and they kindly offered to exchange it for cut pineapple for the Japanese participants, which was very helpful. The pineapple juice and fruit samples at the shop were also very delicious! Additionally, there were three types of Waialua coffee available for tasting, and I purchased some. I thought the tour fee was a bit high, so I was glad to participate in the monitor tour. In terms of the rarity of this tour, I thought it would be fun to experience places like Wahiawa Botanical Garden, which has free admission, aside from the farm.

ほかのオプショナルツアーでは寄ることがほとんどなかったコーヒー農園に行ってみたかったのでツアー参加を希望しました
ハワイ島でもコーヒー農園巡りをしたことがあります
シンプルにナチュナルコーヒーが好きだったのでいろいろなフレーバーコーヒーが多くて
自分の好みコーヒーではなかったですが寄ることができてよかったです
農園は初めての散策です
ツアー参加前に紹介動画をみてツアー内容を知ることができましたが、まさに農園の真ん中散策ができます
今回は農園の畑でもいだパイナップルをその場でカットして試食させていただくこともできました
ハワイのパイナップルはおいしいですが、農園で直接食べたパイナップルはさらに美味しかったです～
おみやげのパイナップルは1玉そのものいただいたときはうれしかったですが、日本に持ち帰りできないしびっくりしました
売店の店員さんが日本人で日本人参加者にはカットパインとチェンジしましょうか？と声をかけていただいて助かりました
売店でのパイナップルジュースと果実も試食として出していただきとても美味しかった！
またワイアルアコーヒーの試飲も3種類あり購入させていただきました
ツアー代金は高いな～と思ったのでモニターツアーに参加できてよかったです
このレアさの強いツアーという意味では農場以外の場所としてワヒアワ植物園とか入場無料ですし、こういう場所の体験ができたりすると楽しいのかなと思いました

The shuttle service was very smooth! The bus was comfortable as well. The person explaining everything was very clear and kind, so I had no worries! The other people on the tour were also really nice, and we had a fun time together. It was a shame that two attractions were under maintenance, but aside from that, I had no complaints. Be careful with sunscreen, as it tends to wash off easily. Since I went on a weekday, it was not crowded, and I was able to enjoy the rides smoothly! There was a smoking area in the center, which was great for smokers, and I was able to relax comfortably! The unlimited soft drinks were also very helpful! I highly recommend it!

送迎もとてもスムーズ！
バスの中も快適でした
説明してくれる方もとてもわかりやすくて優しくて不安はなかったです！
一緒のツアーになった方々もとてもいい人達でわいわいと楽しく過ごせました
二つほどメンテナンス中なのは残念でしたがそれを除けば文句なしでした
日焼け止めは塗っても塗っても落ちるのでそこは注意⚠️
平日に行けたので空いてて乗り物もスムーズに乗れました！
喫煙者には嬉しいスモーキングエリアも中央にあり快適に過ごせました！
ソフトドリンク飲み放題もとても助かりました！おすすめです

The captain and the crew were amazing! Best part was the sandbar and enjoying the view of the island.

There were 10 participants and 2 instructors. They were kind and friendly, but everything was in English. However, it was manageable. The atmosphere, gestures, and finally mimicking everyone worked out fine. It was truly a fun time. I will definitely go again, of course as an individual participant!

10人の参加者に2人のインストラクターさんでした。親切でフレンドリーな2人でした、ただしオール英語でした。が、何とかなりすょ。
雰囲気とジェスチャーと最後に回って皆んなの真似すればOK。
本当に楽しい時間でした。是非又行きます。勿論個人参加で！

Had an amazing time. Jay was the best tour guide. Our kids did great and had a great time snorkeling.

Food was good but the luau part was not what I was expecting- there were hundreds of people and the show was so slow and not very exciting
Not worth the price tag- was hoping for more of an actual luau feel

Five out of the six groups were Japanese, but all six groups had a sense of unity and it was very enjoyable. This was likely because the staff were fun and friendly, and they always took care to communicate in simple Japanese and clear English while we were putting on our gear on the boat heading out to sea. The world above during parasailing was surprisingly calm. Next time, I want to try other activities as well.

６組中５組が日本人でしたが、６組全てのグループが一体感がありとても楽しかったです。
それはスタッフの方が楽しく友好的で、
海上へ向かうボート内で、装具を付ける際も、いつも片言の日本語とわかりやすい英語で気遣ってくれたからと思います。
パラセイリングの上空は意外にも穏やかな世界でした。
次は他のアクティビティも挑戦したいです。

The tide was just right for snorkeling. If the tide had been lower with the sandbar exposed, snorkeling would have been difficult. In addition to snorkeling, you can also experience SUP and kayaking. I wish I had tried SUP as well.

シュノーケリング目的だったので、潮位はちょうどよかった。サンドバーが出ている潮位だと、シュノーケリングは難しかったかな。シュノーケリングのほかに、SUPやカヤックも体験できます。ＳＵＰもやってみればよかった。

We participated as a couple in our 60s. The two young American staff members who took care of us were cheerful and engaged us in conversation in English. They prepared everything carefully, and before we knew it, we were launched into the air. The fear I had imagined was completely absent, and I was thrilled by the pleasant tension and the wonderful scenery.

夫婦２人(60代)で参加しました。担当してくれたアメリカ人青年2人は明るくて、英語でしたが色々話しかけてくれました。準備を丁寧にしてくれて、沖に出るあっという間に空中に放たれました。想像していた恐怖感は全くなく、ここち良い緊張と素晴らしい景色に興奮しました。

We enjoyed the dinner and of course the main Show ..we definitely will come back again.

The trip was only about 1/2 full so it was wonderful have plenty of room to walk about the boat. The music was also great, and happy we picked the day that has live music. There were drinks a plenty, and the food was also delicious. This is a must if your visiting Maui!

We used this service for our family's first trip to Hawaii. We enjoyed a full hour of horseback riding, and the location was amazing. The horses were well-behaved, with gentle eyes that were just too cute! It was a sunny day, but there were plenty of shaded areas, so it wasn't as hot as I expected, and we had a great time! I don't understand English at all, but they showed us a Japanese version of the explanation video, which made me feel at ease. I definitely recommend this experience!

家族で初めてのハワイ旅行で利用しました。
１時間たっぷり乗馬してロケーションは最高。お馬さんはいい子で優しい瞳で可愛いすぎた！
日差しが強い日だったけど日陰も多くて思ったより暑くなく楽しめました！
英語は全く分からないけど日本語版の説明動画も見せてくれて安心しました！是非体験してきてください

Great experience this was my first time and it didn’t disappoint. It is definitely the money worth . Great staff very friendly and knowledgeable.

Since it was a plan with shuttle service from the hotel, we took a large bus for about an hour to get to the location. The instructor during the horseback riding spoke in English, but there was also an explanation provided by a Japanese staff member beforehand, so I think it’s fine even if you don’t understand English. There were mostly Japanese participants, but there were also quite a few Chinese, Korean, and Westerners. There was about an hour of free time before and after the activity, so we spent it buying snacks at the shop and taking a leisurely walk. It was really nice to feel nature in a different atmosphere from the Waikiki area.

ホテルからの送迎付きプランだったので、大型バスで1時間ほどかけて現地まで行きました。乗馬中のインストラクターさんからの声掛けは英語ですが、事前に日本人のスタッフの方からの説明もあったので、英語がわからなくても大丈夫だと思います。参加者は日本人が多めで中国人、韓国人、欧米の方も結構いました。アクティビティの前後にそれぞれ1時間弱自由時間があったので、売店で軽食を買ったりのんびり散歩したりして過ごしました。ワイキキエリアとはまた違った雰囲気の中で自然を感じることができてとても良かったです。

I was scheduled to fly with Hawaiian Airlines, but I missed my stop at the airport and had the driver take another round. I apologize for the inconvenience, and thank you very much.

ハワイアン航空に乗る予定でしたが、着いた空港で下車し損ない、ドライバーの方にもう1周していただきました。お手数お掛けいたしました、ありがとうございました

I happened to be the only participant, so it turned into a private charter. It feels like riding a swing 150 meters above the ground. There's nothing else like it. Overlooking the ocean and gazing at Diamond Head is breathtaking. The wind feels amazing! Is the tip $20? There was a $20 bill clipped to the boat, so it felt like I had to pay that amount, haha. But I definitely recommend it!

たまたま他の参加者がいなくて、プライベートチャーターになりました。150メートル上空でブランコに乗っているような感覚です。これは他にはありません。海を見下ろしてダイヤモンドヘッドを眺めるのは圧巻です。風が最高に気持ちい！チップは20ドル？ボートに20ドル札がクリップされていて、なんか20は払わなきゃならない雰囲気でした笑。でもぜったいオススメです！

What can I say?
Sam and Macie were absolutely outstanding
We had a great time! I felt well taken care of - especially having had a knee replacement~
They were EXTREMLY helpful in every aspect!
The guides were hilarious outgoing and made us felt welcoming and comfortable the entire time! They were very informative! We had a blast!!! We had a party of six: my hub and I and four adult kids 18-22.
We seen turtles and all kinds of cool fish!
Thank you so much for an enjoyable excursion! This was worth it! Everyone loved it! Thanks for the memory! Hawaii 2025!
Thank you!!

Overall a fun experience. Staff is friendly and the sandbar is beautiful!
The overall tour is just a little too long and the boat is a little dirty.

Since we had VIP seats, we were able to enter 30 minutes early and had seats right in front. The food was delicious, and although there were only a few people at the show, it was satisfying enough. Being able to see the sunset during the event will be a lifelong memory.

VIP席でしたので、３０分早く入場でき、真正面の席でした。食事は美味しく、ショーも人数は少なかったですが、それなりに満足できる内容でした。途中サンセットを見れたのは一生の思い出になります。

I have been frequently staying at a condominium (which is not used for tours, but is located in Waikiki) where the HIS shuttle does not go, so I use this service instead. Upon exiting the airport, there is a reception desk diagonally to the left where they can assist you in Japanese, so there are no issues. You ask at the reception for the column number where the shuttle is waiting, then move to that spot for another check-in. The shuttle driver only speaks English, but once you mention the hotel name, you just need to get off, so it shouldn't be a problem. Honestly, I wouldn't personally call it a "bargain" price, but since it's closer than the Uber pickup area and you can sit comfortably, I consider it acceptable.

最近常宿にしているコンドミニアム（ツアーで使われないところですがワイキキ内）にHISのシャトルは行ってくれないのでこちらを利用しています。空港出口を出て左斜め前に受付があり日本語で対応してもらえるので問題ナシ。受付でシャトルが待機する柱の番号を聞いてそこまで移動、そこで再度受付です。シャトルのドライバーさんは英語オンリーですがホテルの名前を言われたら降りるだけなので問題ないでしょう。正直個人的には｢格安｣とは言えない価格ですがuberの乗り場より近いところで乗れるしゆったり座って行けるのでまぁ良しとします。

Tonight we went to an immersive and interactive luau -it was simply the best and I would highly recommend!

We all had such a great time - we were welcomed like family! We loved learning to drum, spin fire “knives”, wrap fish for cooking, bury the fish to cook on the hot rocks, have a traditional kava ceremony, and weave tea leaves to make bracelets, leis, etc. We then had a catered kalua pork dinner and got to eat the fish we wrapped and cooked. This was so much better than the commercialized luaus we have attended before! If you want a true family experience this is for you. If you want the commercialized cocktail filled experience this isn’t it!

This was my first experience, and the Japanese crew members were very entertaining, making it a fun experience for the kids as well. The final snorkeling was a bit nerve-wracking when clouds appeared, but when it cleared up, the color of the sea was beautiful, and we saw plenty of fish. The hamburger for lunch was also quite delicious, and my 5-year-old daughter was happily eating it! I want to practice swimming more and come back again!

今回初めての体験でしたが、日本人クルーの方もとても面白く、子供達も楽しい体験ができました。
最後のシュノーケリングは雲が出てくると少しドキドキしましたが晴れると海の色がとてもキレイでお魚もいっぱい見れました。そしてランチのハンバーガーもかなり美味しくて、５歳の娘もパクパク食べていました！またもっと泳ぎを練習してまた来たいです♪

It was my first time parasailing, and the guide was interesting, making it a fun experience. Thank you!

初めてのパラセーリングでしたが、ガイドさんもおもしろく楽しい体験ができました。ありがとうございます！

Yet again another excellent tour from VELTRA and Operators. Bus driver Tommy was funny and more importantly on time, he gave us all the information we needed. We climbed at 9am and did it in 20mins as we wanted a workout. Spent some time at the top, taking in the views. Made our way down slowly, sat under the trees in the park and waited to be collected by Tommy. All done by 1130am. Perfect!