All Reviews for Family & Accessible Travel

We had a great time - knowledgeable staff dedicated to safety; beautiful spot for snorkeling and having fun! The lunch was delicious

I did banana boat rides, parasailing, and bumper tubing. I've experienced all of them many times, but they're always fun no matter how many times I do them!! My husband, who went with me, did them for the first time and seemed to really enjoy it; it became our best memory in Hawaii!!

バナナボート、パラセーリング、バンパーチューブをしました。私はどれも何回も体験していますが、何度やっても楽しいです！！一緒に行った主人は初めてでしたがとても楽しめたようで、ハワイ1番の思い出になりました！！

Guarantee you will have fun! Amazing views, warm clean water. Live music

They picked me up on time. I felt relieved that they understood Japanese. They also helped with lifting my suitcase, and the service was great.

時間通りにピックアップしていただきました。日本語が通じて安心しました。スーツケースの上げ下げもやっていただいてサービスも良かったです。

Great guide (local), the pick up spot is a neat art gallery with a snackshot. The tour was great, filled with local knowledge and just the right length.

I thought it was very enjoyable and a great experience, but it was shorter than the promised time, and I was disappointed that we were instructed to get off without any warning, as the next group was boarding immediately. It felt like it ended abruptly.

とても楽しくて体験できて良かったと思いますが、提示の時間より短くて、予告もなく降りるように指示され直ぐに次のグループが乗り込む感じだったのが残念でした。急に呆気なく終わった感じでした。

It wasn't a sunset on the horizon, but it was a tour that was more than satisfying! I also enjoyed the time spent chatting with the family from Georgia.

水平線のサンセットではありませんでしたが、充分満足できるツアーでした！
ジョージアから来た家族との会話も楽しい時間でした。

I waited in front of the hotel 15 minutes before the meeting time. While waiting, I felt a bit anxious when a bus with the "Roberts Hawaii" logo passed by, wondering if I had been left behind, but it seems there are various shuttle buses running.
The bus arrived 10 minutes after the meeting time. Considering the traffic situation, it was not a problem.
After picking up a group from another hotel, we arrived at the airport in about 45 minutes. When I tried to get off with another group, I was told that we were at a different terminal, and they informed me, "You are not here."
The driving was very safe, and I enjoyed the last views from the window, feeling nostalgic about Hawaii.

ホテル前に集合時間の15分前から待ちました。待ってる間に「Roberts Hawaii」のロゴのバスが通り過ぎるので、置いて行かれたのかと少々、不安になりますが、色んなシャトルバスが走ってるようです。
バスは集合時間の10分後に来ました。交通事情もあるでしょうから、問題ありません。
別のホテルで1組を乗せて、45分くらいで空港に着きました。もう1組と一緒に降りようとすると、ターミナルが違うそうで「あなたはここではないよ」と教えてくれました。
とても安全運転で、ハワイの名残おしい気持ちで景色を見ながら、最後の車窓を楽しみました。

We thoroughly enjoyed the shows featuring Hawaiian dance, Elvis Presley, Michael Jackson, and more, and my two granddaughters were extremely satisfied! The reason is that Elvis appears in the animated movie "Lilo & Stitch," which is currently very popular among little kids, and there are many of his songs featured in the film. So, my granddaughters, aged 6 and 3, were overjoyed to see someone who looked just like Elvis right in front of them. Of course, the hula dance was also wonderful! This event was great! Thank you very much.

ハワイアンダンス、プレスリー、マイケルジャクソン等々のショーを堪能して、孫娘2人は、大満足でした！
　その理由は、今、ちびっ子の間で、大人気のリロ&ステッチのアニメ映画の中に、プレスリーが出ているし、プレスリーの歌う曲が映画の中にいっぱいでているんです。だから、6才と3才の孫たちは、そのプレスリーのそっくりさんが目の前に出てきて、大喜びでした。
勿論、フラダンスも素晴らしかったですよ！本企画、良かったです！ありがとうございました。

I was worried about seasickness, so I took motion sickness medication on the bus ride there. Even so, I started feeling seasick about 30 minutes after getting on the boat, but thanks to the staff's consideration, I was able to enjoy myself!

船酔いが心配だったので、行きのバスで酔い止め薬を飲んで参加。それでも船に乗って30分ほどで船酔いしましたが、スタッフの方の気遣いもあり楽しめました！

On the day, there were four of us, including my son. The guide provided instructions in English for the other couple and mixed in some Japanese for me.

Although we were a bit slow at times with the unfamiliar kayaking, they always kept an eye on us and waited. The waves were a bit high, so we couldn't jump from the rocks, but we were able to enter the cave as far as we could while ensuring safety.

They also made sure to allocate enough time for snorkeling, and everyone enjoyed it. It was clear that they really love interacting with Hawaii's nature and people. I definitely recommend this experience.

当日は私と息子を含めて４人。別のカップルと息子には英語で、私には日本語も交えてガイドして下さいました。

慣れないカヤックで途中遅れたりもありましたが、いつも目を配り待っていてくれたり。波が高めで岩からのジャンプは出来ませんでしたが、安全確保をしながら洞窟もギリギリまで入る事が出来ました。

シュノーケルも時間をしっかりとって下さり、みなさん楽しんでいました。ハワイの自然や人と関わる事がとても好きな様子が伝わって来ました。是非オススメします。

It was the most affordable seat, but since the venue wasn't very large, I was able to see everything, which was great. There were tears, surprises, and laughter, making it an unforgettable 90 minutes!

1番リーズナブルな席でしたが、会場が広くない為、全体が見られてよかったです。
涙あり、驚きあり、笑いありであっという間の90分でした！

About 30 years ago, I went parasailing. All I remember is feeling seasick ^^; This time, I made sure to take motion sickness medication before boarding.

Parasailing while enjoying the familiar scenery of Waikiki was the best. I think the time was also sufficient.

The staff spoke Japanese, which was reassuring.

３０年程前にパラセーリングをしたことがあります。
船で酔った事しか覚えてなく^^;
今回は酔い止めをちゃんと飲んで乗船。

見慣れたワイキキの風景を見ながらのパラセーリング最高でした。
時間も十分だったのだと思います。

スタッフさんも日本語が話せ安心です。

I visited Kualoa Ranch for the first time. I was satisfied with the two-hour horseback riding experience and the ample time spent there. However, I had a lot of concerns. First, there were no Japanese-speaking staff, and I wasn't quite sure how to use the locked lockers, so I ended up leaving my things in a regular storage area. Fortunately, I was wearing a jacket with zippered pockets, so I could at least keep my wallet safe. I was anxious because all the safety instructions for riding were in English, but the horses were well-behaved and not scary at all. I wish there had been signs and videos in Japanese. Well, it's my fault for not understanding English...

I was looking forward to seeing the movie filming locations, but there were none at all, and I just walked along the mountain paths. It's disappointing.

初めてクアロアランチに行きました。
２時間の乗馬、たっぷりの時間を過ごす事が出来て満足ではありました。
が、不安はいっぱいで
まず、日本語のスタッフさんが居なくて
鍵付きロッカーの使い方がイマイチ分からず
結果、普通の荷物置き場に置きました。
幸いファスナー付きのポケットの服だったので財布くらいは入れられたのでよかったのですが。
馬に乗る際の注意点すら全て英語だったので不安でしたが
お馬さん、お利口さんで怖くなかったです。
日本語の看板やビデオがあったらいいのになって思いました。
ま、英語が分からない私が悪いのですが…。

映画のロケ地を楽しみにしていましたが
全く無くてひたすら山道を歩きました。
残念です。

I'm glad I didn't get seasick. The initial moment of flying was thrilling. It was higher than I expected. Being dragged while touching the water was fun.

船酔いしないでよかった。飛ぶときの最初がスリル満点。思った以上に高かった。水つかりながら引きずられて面白かった。

We had an awesome day of water fun! There were several choices of activities to keep us entertained. The crew was fantastic, helpful and knowledgeable. We felt safe and taken care of the entire time. My kids had a great time, which means mom had a great time 😊 Would absolutely book again!

Playing in the sea at Angel's Beach. Unfortunately, when I went, the tide was not low, and it was quite deep. However, I enjoyed stand-up paddleboarding, kayaking, and snorkeling. The strong point here is that there are Japanese staff members and many staff who can understand Japanese. Since many of the tour participants are Japanese, I definitely recommend it if that makes you feel more comfortable.

天使の海で海遊び。
残念ながら、行った時には潮が引いておらずかなり深かったです。でも、ＳＵＰにカヤック、シュノーケリングと楽しめました。
ここの強みは日本人スタッフの方がいることと日本語を理解できるスタッフさんが豊富なこと。ツアー参加者の多くが日本人で、それに安心できるのなら是非お勧めですよ。

The voucher issued states that the check-in location is "Hilton Hawaiian Village - Mid-Pacific Conference Center Rooftop." I heard that seating is on a first-come, first-served basis, so I planned to arrive early and wait on the rooftop for a good seat. However, even after the scheduled time, no reception staff or anyone else showed up, and the local contact number was unreachable as the business hours had ended. In the end, I just had to go down to the venue and check in directly after the scheduled time. Unfortunately, I ended up at the back of the line and couldn't get a good seat, which was very disappointing. The luau show itself was good.

発行されたバウチャーには、チェックイン場所が「ヒルトン・ハワイアン・ビレッジ - ミッドパシフィック・コンファレンス・センター屋上」となっています。
席は先着順と聞いたため、良い席を取りたいと考え予定の時間より早く屋上に集合して待っていましたが、予定時間を過ぎても受付スタッフも誰も現れず、現地連絡先の電話番号も営業時間が終了しておりつながらず。結局時間を過ぎて会場まで下りて行って直接受付すればよいだけでした。おかげで列の最後の並んでよい席は取れず、大変残念でした。
ルアウショー自体はよかったです。

Awesome place, very friendly and knowledgeable staff. Great views and a good time. Would definitely recommend to anyone.

Since I chose a tour without hotel pick-up, it's difficult to catch a taxi near the pier. I couldn't understand the explanations because I don't speak English, but I was able to enjoy the music and hula dancing. At the end, we all participated in a hula dance lesson and had the experience of trying it out.

ホテルまでの送迎がないツアーを選択したので、船着き場付近はタクシーが捕まりにくい
英語が分からないので、説明は理解出来なかったが音楽やフラダンスは感じることができた、最後に全員でフラダンスのレッスンを受けてやってみる体験をした

I had a great time paddleboarding and snorkeling at the sandbar. My family was also very happy. I definitely want to go again.

サンドバーでサップやシュノーケリングが出来て　とても楽しかったです
家族も大変喜んでいます　また是非行きたいです

I didn't have a place or time to change, but it was a very fun day. The dive from the boat was great. It might be good to save some energy for snorkeling.

着替える場所と時間はなかったけど、非常に楽しい1日でした。船からのダイブも良かった。シュノーケルの体力を残しておくといいかな。

The kayaking experience lasted longer than I expected, and I was exhausted, but the guide provided excellent support. The sandwiches we had for lunch after snorkeling were exceptional!

思っていたよりカヤック体験の時間が長くバテバテでしたが、ガイドさんがしっかりとサポートしてくれます。
シュノーケル後のランチでいただくサンドイッチは格別でした！

I reserved a vehicle to the airport for 12:55, but when it hadn't arrived by 13:00, I called and was told (they assisted me in Japanese) that they couldn't confirm my reservation, which was quite troubling. However, a shuttle to a hotel from the same company stopped by, and when I asked the driver, he called and informed me that they were delayed due to traffic but that I should just wait. In the end, they arrived 20 minutes late, but I made it in time for my flight. I was really anxious when they said there was no reservation...

空港行きの車両を12:55に予約しましたが13:00になっても来ないので電話をしたところ、(日本語では対応してくれたのですが)予約が確認できないと言われ困っていたところ、同じ会社のホテルへの送迎車が立ち寄り、ドライバーさんに聞いたら電話をしてくれて、道が混んでいるので遅れているがこのまま待っていれば良いと教えてくれました。結局20分遅れですが来てくれてフライトには間に合いました。予約がないと言われた時には本当に焦りましたが・・・。

My family and I thoroughly enjoyed this tour! The staff was exceptionally welcoming, and the live music on the boat created a fun and relaxing atmosphere on the way to our destination. The location was beautiful, and our children especially loved the snorkeling and paddle boarding activities.

Although we brought our own snorkeling gear, we were impressed that the tour provides everything you need—snorkeling masks, lifejackets, and more—which makes it incredibly convenient. You really don’t need to haul your own equipment.

This experience was truly the highlight of our trip. We highly recommend it for all ages—for reference, our children are 6 and 7 years old.

This was an incredible experience for my eight year-old grandson for his birthday. Parker was wonderful and even had the dolphins sing happy birthday to my grandson.

Totally enjoyed or outing on August 1st. The crew was professional and extremely friendly. The music was great also.

I expected seeing some sandbar but it was very deep waters also had to wear safety vest all the time. I was tired, bored and ready to go back.

On July 19th, during our trip to Hawaii, my family and I (a party of 12) attended the Waikiki Luau with All-You-Can-Eat Buffet, Fire Dance & Rock-A-Hula. Unfortunately, it was one of the most disappointing experiences of our trip.

From the start, the event felt more like a tourist trap than a cultural celebration. The performers wore plastic grass skirts and danced on astroturf, which cheapened the experience and made it feel like a stylized imitation rather than a tribute to Hawaiian tradition.

The buffet was just as underwhelming. The meats were dry and chewy, and several of us left our meals half-eaten. We all ended up searching for food elsewhere after the show.

When purchasing tickets, we noted that they included premier seating for the show—something we specifically chose so the younger members of our group could engage and see the performance clearly. However, we were seated near the back with no explanation. The seating appeared entirely random, and there was no effort to honor the premier designation.

The show itself was bizarre. It was supposedly a journey through Hawaiian music and culture, but the execution was confusing. While we expected an Elvis tribute, it felt like a full concert with song after song. Then came a Michael Jackson impersonator performing Thriller and several other full-length songs. We learned during the show that he once performed at Aloha Stadium, but the connection felt forced and irrelevant. A few of us dozed off, while others sat in disbelief trying to make sense of it.

The performance dragged on far too long. With a tighter runtime and focus on authentic Hawaiian culture, it could have been enjoyable. The fire dancer was the highlight, but came too late to redeem the evening.

Overall, this luau was inauthentic, overpriced, and not worth it. We wouldn’t recommend it.

Everything was comfortable. All the crew members were full of hospitality, the boat was lovely, and they provided just the right amount of guidance with the morning snacks, lunch, and drinks.

By chance, before boarding the boat, I saw an eagle ray gracefully swimming, and I was able to see turtles and dolphins up close. And above all, the breathtaking Na Pali Coast was right in front of me. This is what it means to be at a loss for words. I've been to Oahu, Maui, and the Big Island many times, but Kauai is likely to become my favorite island in the Hawaiian archipelago.

全てが快適でした。全てのクルーはホスピタリティに溢れていて、ボートも素敵で、朝の軽食、ランチ、ドリンクと過不足なく案内してくれました。
偶然にもボートに乗る前にイーグルレイが優雅に泳いでいるのを見たほか、タートル、ドルフィンと間近に見ることができました。そして何より圧巻が目の前に迫るナパリコースト。言葉を失うとはこういうことを言うのですね。オアフ、マウイ、ハワイ島は何度も行っていますが、カウアイ島はハワイ諸島の中でも一番好きな島になりそうです。