All Reviews for Family & Accessible Travel

I was 15mins late the check in time but the kauloa Ranch office does not allow any grace period time and asked me contact back to Veltra tour agent for rescheduling. I was forced to take other alternative tour at that day which is only worth 1/3 of the original package price that I already paid and ended up to lose more than $500. I was very upset about the Kauloa Rach Office response and Veltra feedback and assistance. I do not recommend use this website and please book through their website directly. Then there will be much flexibility.
My whole family were literally just looking outside of the valley and waited for 3 hours there.

They are punctual! Make sure you get there in time. Parking is a beast on the beach, took us a little over an hour to park. But as far as the ride they were awesome! Very chill and relaxing. My family was terrified when taking off but absolutely loved it once we were out there they didn’t want to come back on land we got to see turtles it was an amazing experience and awesome pricing . Definitely recommend! 5/5

I was picked up in Waikiki, and the driver explained the history while we first went to the Dole Plantation! We stayed there for about 30 minutes, including a bathroom break, and then headed to the town of Haleiwa!

The location was absolutely amazing! I felt reassured because the horseback riding instructions were provided in Japanese on the bus beforehand.

Once we arrived, the staff were very attentive, checking in on us and asking if we were okay, which made them friendly and approachable.

I've had a few horseback riding experiences before, but if I come back to Hawaii, I would definitely want to book here again!

ワイキキでピックアップしてもらい、運転手さんに歴史等説明してもらいながらまずドールハウスへ行きました！そこでトイレ休憩含め30分程滞在し、いよいよハレイワの街へ！
とにかくロケーションが最高でした！乗馬の説明も事前にバス内で日本語でしてもらえたので何より安心でした！
現地に着いてからもスタッフさんがよく説明とこちらの様子を伺い、大丈夫？と声をかけてもらったり、フレンドリーで親しみやすかったです。
乗馬体験は数回したことがありますが、またハワイに来たらこちらで予約したいです！

It was a lot of fun and a great experience! I learned a lot about the ocean, the history, and the fishes were adorable.

If you choose a day that aligns with low tide, you can see the sandbar, so I think it's a good idea to do some research before going. Since it's a large catamaran, you can't land on the sandbar, but it will take you close to it. The boat can go to a depth of about knee-high during low tide, so you can enjoy the sea thoroughly. It was a great comfort that the boat had a restroom.

潮の干潮時に合わせて日を選ぶとサンドバーが見えているので、せっかくなので下調べして行くとよいと思います。
カタマランの大きい船なのでサンドバーに上陸はできませんが近くまで行きます。干潮時で膝くらいの深さのところまで船は行きますので十分に海を楽しめます。
船にはお手洗いがあるのが大きな安心感でした。

We participated with my parents, making a group of four. The two-hour ride felt a bit long, and my legs were a little shaky when we got off, but we enjoyed the beautiful views of Kualoa that can only be seen while horseback riding.

Perhaps due to limited slots during the COVID-19 pandemic or its popularity, there was only this one time slot available during our stay, and we were able to make a reservation just a month in advance!

For those participating, make sure to use the restroom before the two-hour ride! Also, be aware that you can't drink water during the ride! (My father put a small bottle in his chest pocket.) During our ride, it was only in English, but they showed us a Japanese video at the beginning, so I don't think it will be too difficult.

両親と私達夫婦の4人で参加しました。
2時間は少し長く感じて、降りる時に脚が少しガクガクしましたが笑、乗馬でなければ見ることのできない素敵なクアロアの景色を見て楽しめました。
コロナ禍で枠が少ないのか人気のせいか、1ヶ月前でしたが滞在中だとわずかこの日のこの枠だけ空いていて予約できた！という感じでした。

参加される方は、2時間降りないのでトイレを済ませておくこと！
水も飲めないのでご注意を！(父は胸ポケットに小さいペットボトルをいれてました)
私達の時は英語オンリーでしたが、最初に日本語の動画を見せてもらうのでそこまで難しいことはないと思います。

Whenever I come to Hawaii, I always use their shuttle service. It's reliable. This time there were about five families, but a regular bus arrived, so we were able to ride comfortably with plenty of space. Everything from check-in to guidance and boarding the bus was smooth and great.

ハワイに来ると、必ず送迎に利用します。安定しています。
今回は5家族程度でしたが、普通のバスがやってきたので、ゆったりと距離もとって乗車できました。
受付から誘導、バスへの乗り込みまで、全てスムーズでよかったです。

My family had a great time surfing the waves off Waikiki Beach. The captain and crew made
It super easy even with children - 10 & 8 - on board. Don’t hesitate to book and try this unique experience.

Tony was a great guide! The trip was definitely worth it! I wish they wouldn't make you drive to Waikiki if you aren't staying in Waikiki. Only Pearl Harbor tour we could get booked and it was great!

Note: they are a tent set up by beach right at the road. Super friendly, on time, fun, wanted to be sure we had a good time! Would book again!

The zip team was great! They are confident with what they are doing. Location and the falls were awesome! Great job you guys!

There was ample parking at the facility and we were able to quickly find the check in table. The staff let us know that due to higher than normal winds (15 mph, normal would be 5 - 10mph) they were offering people the option to rebook. We opted to continue since it was the only day we could do this.

Staff said it usually takes about 30mins to get to the sandbar. We are by no means super kayakers, took us about 45mins to get there. Spent about 2 hours out there, eating snacks, snorkeling with turtles and taking pictures.

Took about an hour to kayak back. Because of the winds, there were times when paddling didn't move us anywhere.

Overall great experience! Only rec would be to bring extra water. We each finished a 16oz and 24oz thermos, and were really thirsty by the end because of the sun.

Excellent experience
Crew was great
Smooth trip
Wish there was some other snack than donuts :)
All kinds of activities

I was hoping there would be an area where we could jump off the boat. But overall we had a good time and my kids really enjoyed it. The best part was the live music. The singer you had was spectacular and I wish he could have sang the whole time.

Right outside the exit, there was a Roberts kiosk. I had made a reservation in advance, but when I asked the staff, they said you could ride without a reservation as well. There were about four hotels on the route, and it didn't take much time. The fare included a tip, which made it very convenient. The airport transfer was also on time and went very smoothly. I think I will request this service again next time.

出口を出てすぐ見えるところにロバーツのキオスクがありました。事前予約をしたけれど、係の人に聞いたら予約なくても乗れるそうです。回るホテルも4件ほどで時間もそれほどかからず、代金にチップも含まれていたので楽ちんでした。空港への送迎も時間通りに迎えにきてくれて大変スムーズでした。次回もお願いすると思います。

had a great trip over to lanai everything went smoothly would recommend the boat and staff.

So disappointed….. for the money we paid, we expected some aura of elegance……NO! Service was slow and probably because they couldn’t get workers! I get it…. Then don’t book a full ship! Ship very old and run down…… horrible smells! Food was Ok. Overall expected more judging on their advertisements! Will not recommend it to friends!

Awesome experience. The people are so friendly. We’d enjoyed all the stories and the surroundings. It was all organized very well and you can tell, Chiefs family spend a lot of time on all. Can’t wait to experience this again!

This was a horrible experience. Food was horrible, (my mahi mahi was not fresh and there was s curly black hair in mine). We were seated at a table with another random couple, (not very romantic.) My husbands food was also gross and very fatty. The cheesecake was still frozen and drinks were watered down, including my Diet Coke. The bathrooms were the worst part-absolutely disgusting like they hadn’t been cleaned in years. They smelt like vomit. The boat was extremely old and dirty and the “live music” was too loud and below mediocre. Please save your money!!!! DO NOT WASTE YOUR TIME OR MONEY!

Horses, Beach views, and GOATS! This horseback riding trails is one to beat, The staff was super friendly and ready to strike up conversation, the horses are gorgeous and friendly and the view! Nothing beats looking at the shore while on a horse, but most importantly they have these goats that you know are up to no good haha. Definitely will remember the experience and most definitely will be back again when visiting the islands

My entire family attend Chief's Luau and it was wonderful from top to bottom. They provided a huge amount of good food and moved people through the line quickly. Chief Sielu was delightfully funny, wise, heartfelt and shared his culture in such a beautiful way. All of the musicians, dancers and fire/knife dancers were absolutely amazing. All the performers showed such a passion and love of their culture. I would highly recommend this luau for anyone wanting to learn more about Polynesian culture.

Good music and kind stuffs
I enjoyed great boating time with my wife

The whole experience was great from start to finish! The guides and driver were kind, hospitable, very funny and knowledgeable about the history of the area and most importantly, zip lining! The course lines get increasingly longer as you progress, so I felt very comfortable with zip lining by the time I was going for longer distances and higher heights. The views of the waterfalls were breathtaking and the absolute best way to see these beautiful sites. This was a 10/10 for me!

My family and I had a blast on our snorkel trip. This was our first time doing anything like this and it was amazing. We were able to see lots of fishes and turtles. The water was so clear that it made it so easy to spot fish. The captain and his crew were very professional and helpful. We had a great group of families with us and made the trip that much better. On another note we were able to see one of the crew members catch a fish on our trip. Fun time. Recommend for everyone to try.

The whole tour was fantastic. My family and I had a wonderful time. Seeing the different cultures and stile of living and activities was astounding. The shows that they put on in each island was energetic and very informative. We also watched the final show the Breath of Life. Don’t want to spoil it so you have to come and see it in person. Part of our tour was the food that was included in our purchase. The food was phenomenal. So many different type of food from different cultures. Again you must come and experience it yourself. A five star in my books.

Our family of four had a fantastic time kayaking and hiking with Tyler. He was personable and extremely knowledgeable of all things Kauai. We would definitely recommend this experience to anyone seeking a little adventure and (more) beauty in their trip to Kauai. Mahalo!

We had a great time kayaking in the ocean. The scenery was absolutely beautiful along the coast. The weather was warm and the ocean water was refreshing. The kids enjoyed the cliff jumping. The sea cave was cool and the waves were moving us inside which was wild but fun. In all this was a great event. Our guide was friendly, informative and kept us safe.

This was a great experience and beautifully executed from the welcome, to the food, to the dancers. Wonderful!

We had a blast with Morgan driving use around the 900+ acre Gunstock Ranch we saw a see cave, a WWII pill box, beautiful views of the North shore and the East side of the island. Lunch was at a peaceful shaded area on top of the ranch. And we had to try out the tree swing. Did I mention that almost all of the ranch hands are beautiful women. Thank you Gunstock we had a great time.

The instructor ( Troy ) was great. Very friendly and knowledgeable. My daughter and I was first time surfer. We have a wonderful time.