All Reviews for Family & Accessible Travel

This time, I used the service when I arrived in Honolulu on a flight from Japan. Currently, due to the COVID-19 pandemic, the group exit was closed that day, so I exited through the individual exit. It seems that one of them is closed depending on the day. As soon as I exited, there was a Roberts booth, and since I had made a reservation in advance, there was a sign with my name on it. You can use the service without a reservation, but when I arrived in Honolulu on a domestic flight in April this year, it was after 5 PM, and there were no staff around, so I ended up taking a taxi. Therefore, having a reservation is definitely more reassuring. There are still few Japanese tourists, and I thought it would take time to depart, but the waiting time was less than 5 minutes. There were only three groups, including myself, totaling six people, and we departed and arrived at our destination in 40 minutes. (The second of three locations) The driver was friendly and pleasant. I plan to make a reservation and use the service again next time.

今回は、日本からのフライトでホノルルへ到着した時に利用しました。
現在、コロナ禍の為、その日は団体出口はCLOSEしていて、個人出口から出ました。
日によって、どちらかがCLOSEするようです。
出ると、すぐロバーツのブースがあり、事前予約だった為、私の名前を書いた札が貼ってありました。
事前予約がなくても利用出来ますが、今年の4月に国内線でホノルルに入った時は17時を過ぎていた為、スタッフさんは誰もいなくて、結局、タクシーを利用したので、やはり、事前予約の方が安心できます。
まだまだ日本人観光客が少なく、出発まで時間がかかるかと思いきや、待ち時間は5分間もなかったです。
お客様は私を含め、3組のみ6人でしたが、出発し、目的地まで40分間で着きました。
(3箇所中の2番目)
ドライバーさんもにこやかで感じが良かったです。
また次回も事前予約して利用しようと思っています。

If you are looking for a tour to give you a quick peak at some really fun spots with a ton of information this is the tour to take. Thia is phenomenal and gives you a ton of extra information like her favorite food spots, Beach spots, or any kind of recommendation you could be thinking of. She was so knowledgeable, engaging, and took extremely great care of our group. Couldn’t recommend it more!

"BK" the tour bus driver is very knowledgeable and friendly gentlemen. He explained everything for us and made sure we were prepared. Highly recommended!

Overall an amazing experience from the start! Just walking in everybody is already a joker. The performances were captivating and incredible to watch. Not to mention the food that went with it!

I booked a shuttle from the hotel to Honolulu Airport, and on the day of the trip, I waited at the meeting point, but the bus didn't arrive even after some time. When I went outside, I found it stopped a little further back, unloading luggage. Most of the passengers were Americans, with only one or two Japanese, including us. Usually, for optional tours, they come to call you in the lobby, but this time there was none, and if we hadn't noticed the bus in the back, we might have been left behind. This shuttle operates entirely in English, so for those who are not confident in their English skills, it might be a bit risky as you may not know which terminal to get off at.

ホテルからホノルル空港までのシャトルということで申し込みをして当日に至りました。
集合場所で待っていると時間が過ぎてもバスは来なかったので、外に出てみると少し後方で止まって荷物の積み下ろし作業をしていました。
ほとんどがアメリカ人で、日本人は私たちともう一人くらい。
普段のオプショナルツアーだと集合ロビーに呼びにくるのだが、今回はそれもなくて後方のバスに気が付かなければおいて行かれることもあったかもしれない。
このシャトルは、すべて英語でのやりとりなので、英語が苦手な方は降りるターミナルもわからずちょっとリスクが多いかもしれません。

Absolutely wonderful experience and excellent guidance from staff. Would recommend to everyone and hope to go again in the future.

1st time doing zipline with my son and we had a great time. All stuff are professional and friendly.

The tour was good. The tour guide was excellent! Less time shopping and more time at the sites to hike would make this an excellent tour. We did enjoy it and would recommend it, especially if you don't have transportation.

I appreciated leaving on time from the harbor. The staff was friendly and accommodating. The ride
allowed us to see the beautiful Kaneohe Bay. We were given ample time on the soundbar which is breathtaking. Snorkeling was also a lot of fun and we see a number of turtles. The lunch and service was great.

My family thoroughly enjoyed this snorkeling excursion. My kids said this was the best activity on our entire stay on Oahu. Thank you Holokai!

Friendly and informative staff! Gave us great recommendations on where in the waters to go. It was a very new experience being able to walk and snorkel around the Sandbar and we were very lucky to see and swim with a few turtles at the Sandbar as well!

It was written that masks should be worn, but everyone had them off. I think it would be reassuring if they could enforce safety measures a bit more thoroughly so that I could feel comfortable making a reservation.

マスク着用と書いてありましたが皆外してました。少し安全管理を徹底してもらえると安心して予約できると思いました。

I stayed at the Royal Kona Resort, which overlooks the show venue. As mentioned in the reviews, you can also see it from the poolside, but if you want to see the entire show, which lasts just under an hour, I think it's better to sit in the venue. If you expect good seating and service, the premium seats would be a better choice.

As I read in the reviews beforehand, I lined up 15 minutes before the reception started to get a good seat. Upon entry, we chose our drinks at the counter in order, and then we had to go pick them up ourselves. In the premium seats, they come to take your drink orders and bring them to you.

When the meals are ready, they guide each table. I didn't have high expectations for the food, so I took a small portion, but I was able to finish it all, so I think it wasn't that bad.

The show started earlier than I expected, before sunset, and it ended with the sun going down. The dancing included Polynesian dances, including fire dancing, which got the audience involved and excited. At the end, you can take a commemorative photo with the performers on stage in the background. You can also purchase photos taken of your group upon entry.

ショーの会場のロイヤルコナリゾートに宿泊して、たまたま会場を見下ろせる部屋でした。また、口コミ通り、プールサイドからも見えますが、1時間弱のショーを全部見るなら会場の席に座って観た方がよいと思います。席の位置やサービスを期待するなら上級席の方が良いでしょう。
事前に読んだ口コミ通り、良い席に座れるように受付開始15分前から並びました。入場時に飲み物カウンターで順番に飲み物を選んで手渡され、後は自分でカウンターへ取りに行きます。上級席では飲み物の注文を取りに来て、持ってきてくれます。
食事は準備ができるとテーブル毎に案内されます。もともと食事には期待していなかったので少なめに取ったのですが、残さずに食べられたのでそれほど悪くはなかったと思います。
ショーは思ったより早く、日が落ちる前に始まり、途中で沈みました。踊りはハワイ島というよりもファイアーダンスも含めたポリネシアンダンスで、会場から参加を募ったり盛り上がりました。最後には舞台上の出演者を背景にした記念写真が撮れます。また、入場時にグループ毎に撮影した写真を購入することもできます。

Gorgeous xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Great time! We were four - My two teenage kids, my wife, and I. We loved it! Great guides. Very Safe. Great Views and wonderful vegetation. My wife was a little nervous before we went, but absolutely loved it. There are 7 zip lines and each one gets a little more adventurous.

Would highly recommend.

We took our young children on the tour (11 & 4 yrs) and the staff looked after us the whole evening. The kids had a great time and nothing was too much effort. Thanks Angeline for swimming us to the hot spot - what an experience!

Took my wife here for our Honeymoon / her Birthday and it was one of our favorite experiences on the Islands. Food was great, nice drinks and great views. Highy recommend going on this Sunset Dinner Cruise!

Our trip was amazing, food was great!

They gave us everything we needed; we hope to book again. The sandbar was great to be able to play volleyball and then snorkel and sea the turtles. Best adventure by far!

Dont expect to snorkel in waiste deep water without a life jacket.

The experience was amazing, the atmosphere was great. The staffs and dancers, singers was wonderful. The drinks was delicious, the food was mediocre I wish it would of been better. Overall experience was so amazing, I will surely do it again.

It's more like a rental shop provided at the meeting place rather than a tour image. The staff are all friendly and approachable!

Since we didn't plan to go into the ocean that day, we only used the bicycles. The bicycles have wider tires compared to those in Japan, and they move quite well with just a light push. The brakes have their quirks (laughs), so definitely experience them on-site.

For those planning to go snorkeling, Kailua Beach is nice, but it might be a bit challenging to go all the way to Lanikai.

Especially, managing your belongings might be difficult.

There are various shops to enjoy while exploring Kailua. A great souvenir for women is Kanikai Bath & Body!

Also, there are a lot of wild birds. Additionally, since the tour time can be quite long, if you're confident in your stamina, I recommend climbing up to the Pillbox.

Regarding lunch, you can choose from three options, and we went with the BBQ plate and pizza. As mentioned in the comments, the pizza is different from what you find in Japan; it's oily, and the crust is thick yet crispy and delicious.

The BBQ plate is also tasty, but the eating area might be a bit questionable in terms of hygiene. The area in front of the pizza shop was clean! Since you're overseas, it's probably best not to worry too much about it!

ツアーのイメージではなく、集合場所のお店の提供されている貸出店舗という感じです。
スタッフさんは、みなさんフレンドリーで親しみやすいですよ！

私達は当日は海に入る予定がなかったため自転車のみ利用でした。
自転車は、日本と違いタイヤの幅も大きく軽く漕げば結構すすみます。
ブレーキは一癖あり（笑）是非現地で体験してください。

シュノーケリングされる予定の方はカイルアビーチは良いですが、ラニカイまでいくとなるとちょっと大変かも。

特に、荷物管理が難しいかもしれませんね。

カイルア散策ではいろいろなお店もあり楽しめますよ。
女性向けのお土産で良かったのはKanikai　Bath&Bodyです！

あととにかく、野鳥が多いです。
またツアー時間が結構長くとれるので、体力に自信がある方はピルボックスの方まで登るのはおすすめです。


ランチについては、3種類から選べるのですが、
私達はBBQプレートとピザにしました。コメントのあるようにピザは日本のとはちがいオイリーで生地はふといのにサクサクでうまいです。

BBQプレートも美味しいのですが、食べる場所はちょっと衛生的に微妙かも。ピザ屋さんの前は綺麗でした！
海外ですのであんまり気にしすぎないほうが良いですね！

Great trip with wonderful live music.
Staff was freindly and it was a great experience for young and old. Five of us ages 12-65 all enjoyed the experience.
I highly reccomend it.

Had a great time, a group of two teens and one adult. Worth the price and recommend getting the photos, but shots with the sun behind you didn't turn out too great.

Friendly, attentive and courteous crew! Good selection of beverages and fresh fruits and snacks were good (kid friendly). I liked that I saw the crew wiping down all the rails and high touch surfaces after the last group/ before we boarded. Saw some dolphins and plenty of fish, and a couple of flying fish! The crew and captain were very informative about the reef and preserving the reef life. One member even informed a kayaker that he was too close to the reef and could damage it. Will book with them again our next round.

In Honolulu, where the COVID-19 situation is improving, I felt there were still few Japanese tourists. Nevertheless, I participated alone this time. We moved towards Ko Olina and boarded a lovely boat from the harbor. Without any rocking, we encountered a pod of dolphins after about 20 minutes. Then we moved to a snorkeling spot and had an encounter with a sea turtle. After returning to the boat, I enjoyed some drinks and lunch, even though I was alone. A few people, including the captain, spoke Japanese, which was considerate for me as a solo traveler. Since there are few Japanese tourists, it might be understandable, but I think the fast-paced English explanations would be quite challenging without strong language skills. If possible, I would have appreciated it if printed translations of the explanations in Japanese were provided. Overall, it was a satisfying tour.

コロナが収まりつつあるホノルルは、まだ日本人が少ない印象でした。
それでも今回は一人で参加させていただきました。
コオリナ方面へ移動して、ハーバーから素敵な船に乗船してさど揺れることなく移動して約20分でイルカの群れに遭遇しました。
それからシュノーケリングのポイントに移動してウミガメとの遭遇。
船に戻って一人でしたがお酒やランチで堪能しました。
船長をはじめ数人が日本語を話せたので一人旅の私に気遣っていただきました。
日本人が少ないので仕方ないかもしれませんが、早口の英語の説明はよほどの語学力がないと厳しいと思います。
可能であれば、説明の内容を日本語の和訳でプリントしたものを配布していただけるとありがたかったと思いました。
トータル的には満足したツアーでした。

Fun little tour about hawaii farming. We got a few small samples. Also got to see where some movies were filmed.

It was my first time back in Hawaii in three years, so I decided to fully enjoy this trip by participating in an optional tour that I had never experienced before. Since COVID-19 had just calmed down, most of the participants were foreigners, and I think we were probably the only Japanese people there.

Although I can understand some English, I struggled to comprehend the explanations about the meeting times on the bus. I would have appreciated it if they could have provided printed materials, even if it wasn't in Japanese.

The shallow sandy area was about waist-deep, but just in front of it was a deeper coral reef area where there were many sea turtles, which was truly moving. Additionally, the staff's hospitality was very attentive, and I was especially grateful to a female staff member who spoke Japanese. Thank you very much.

三年ぶりのハワイだったので、今回はオプショナルツアーで満喫しようと思い、今まで経験したことがなかったこのツアーに参加しました。
まだコロナが落ち着いたばかりなので、参加者のほとんどは外国人で、日本人はたぶん我々だけだと思いました。
多少の英語は理解できるとはいえ、バス中での集合時間などの説明は、理解できず、日本語は無理でも紙にプリントしたものでも配布していただけたらありがたかったと思いました。

遠浅の砂地はちょうど腰くらいの深さでしたが、ちょっと手前の部分はサンゴ礁の深いエリアとなっていてウミガメがたくさんいたので感動でした。
また、スタッフの接遇もとても行き届いていて、その中の日本語が話せる女性スタッフにはとてもお世話になりました。
ありがとうございました。

Horseback riding at Kualoa Ranch was my first experience. I thoroughly enjoyed the 2-hour course. It's pricey, but definitely worth it. All explanations about the filming locations are in English. You can also take photos with your phone, so it's best to prepare a hanging type that allows for quick access. Encountering wild boars and cows along the way was truly moving. You won't get bored even if you stay all day. There are no openings on the day, so advance reservations are essential. Also, be aware that there are only three buses available for the return trip.

クアロアランチでの乗馬は初めてです。
2時間コースでたっぷりと楽しめました。
高額ですが行く価値十分あります。
ロケ地現場などの説明は全て英語になります。
携帯で写真を撮るのも可能です。すぐに撮れるように吊るすタイプにするのが一番なので準備をしておいた方がいいです。
野生のイノシシ、牛が道中で出会えて感動します。
一日中いてもあきません。
当日の空きはないので事前予約必須です。
あと帰りのバスも本数3本と限られていますので注意です。

I do not recommend this site especially for kualoa Ranch tours. There is no grace period at all, no flexibility. I booked 2 ATV tours for a whole family but ended up lost more than $500 because of 15mins late. Please book directly through their own website and will give us much more options when some emergency happens and we need to reschedule it.

I always use this service when I go to Hawaii. The drivers are friendly and on time, and the prices are reasonable. If there are a lot of people, a taxi might be a good option, but since it's usually just the two of us, this is cheaper and more convenient.

ハワイに行った時はいつも利用しています。
時間通りでフレンドリーな運転手さんで、値段も手ごろ。人数が多い場合はタクシーでもいいかもしれないけど、いつも二人なのでこちらの方が安くて利用しやすいです。