All Reviews for Family & Accessible Travel

After the airplane arrived in Honolulu, we had to stay on the ground for about 30 minutes due to a medical emergency on board, which delayed our exit. While I was a bit worried, I made my way to the group exit and looked for the Roberts Hawaii desk. Fortunately, a staff member was waiting with a sign displaying our names, which made it easy to find them. They handed us our tickets right there and explained the shuttle bus departure location and number, allowing us to move smoothly without getting lost.

Additionally, I accidentally left my luggage at the shuttle waiting area when I boarded the bus, but the staff member kindly brought it to the bus for me, and I couldn't be more grateful. It was truly a lifesaver. Thank you very much!

飛行機がホノルルに到着後、機内で急病人発生のため、30分ほど駐機したままになったため、出場が予定よりも遅くなってしまいました。
大丈夫かなと思いつつ、団体出口に出て、ロバーツハワイの受付を探そうとしたら、係の方が名前を掲げて待って下さってて、わかりやすくて助かりました。
受付票もその場で渡して、シャトルバス発着場所や番号も説明してくださったので、迷わずスムーズに行動できました。
あと、シャトルの待合場所に荷物を忘れたままバスに乗り込んでしまったのですが、係の方がバスまで持ってきて下さり、感謝しかないです。
本当に助かりました。
ありがとうございました。

My wife and I had a blast. The scenery was beautiful the tubing was excellent and the tour guides looked like they were having as much fun as we were. I can't recommend this enough. Do yourself a favor and do this tour.

The list of places to visit is nicely curated and I think we had enough time to walk around each site, take photos, and even buy souvenirs. Our guide, Jojo, was fantastic. He had too many stories to tell to keep us entertained and was very knowledgeable about Hawaii's culture, history, and ecology.
The only downside of this tour was that you are on a large bus so, if you are picked up last and have a seat at the back of the bus, you're going to spend a lot of time going on and off. However, Jojo knew that this might be frustrating and started counting time right after the last person was out.
The bus was clean and the lunch was ok.

Boat was great and comfortable, Crew was fun and helpful, and the Captain was Great. My wife and friends loved the time sailing and cool music.

The views you get from this boat cruise and incomparable and the service and staff are great!

This experience was great on its own, but the staff made it special - my husband suffered from seasickness and they did not hesitate to take care of him giving him special glasses to wear, ginger tea and a ginger pill - after which he felt much better.

We attended the Chief's Luau and had a great time. The meal was very good, and the show was outstanding. The chief himself was very entertaining and funny.

So good, I want to return to try out other experiences! Everything was great. I'm not normally a picture taker, but I took dozens this day. Lunch was awesome too.

I was able to experience the great outdoors on horseback. It was an environment that cannot be enjoyed in Japan. The horses were calm and safe. However, one downside was that the instructions were only in English, so I couldn't understand most of the explanations, which was a bit disappointing.

大自然を馬にのって感じることができました。
日本では味わえない環境でした。
馬もおとなしくて安全でした。
ただ、一つ、英語のみの案内なので、説明はほとんど分からなかったのがさみしかったです。

Great communication, and a very beautiful lei presentation! Made us feel very welcome to Hawaii and a great first experience on our vacation. Definitely worth the money.

Four years ago, it was canceled due to a hurricane. I thought the prices were high for optional tours in Hawaii due to inflation and the weak yen, but I decided to give it another try for the memories. At first, I was a bit scared, but I quickly got used to it and enjoyed the view of the high-rise hotels in Waikiki and Diamond Head from the sea.

前回（４年前）はハリケーンでなくなく中止。久しぶりのハワイは物価高と円安でオプショナルツアーも高いなあと思っていましたが、想い出に再トライしました。
最初は少し怖かったけど、すぐに慣れて、海からみるワイキキの高層ホテルとダイヤモンドヘッドを楽しみました。

Such a lovely cruise so well organised from start to finish crew and staff couldn’t do enough for you so nice and friendly great evening food good as well

This was my second visit since 2019. I felt there were a few more people than last time, but compared to the crowds in Japan, the wait times for attractions were shorter, and I was able to enjoy myself thoroughly!

2019年以来2度目の利用でした。
前回よりも少し人が多いと感じましたが、日本の混雑に比べるとアトラクションに並ぶ時間も短くて、たっぷり楽しめました！

Such an amazing experience! from beginning to end absolutely loved how the crew was very helpful and giving directions too. Loved how there was so much to do and the sandbar was absolutely beautiful forever will remember this experience with my family, also felt very safe doing the activities outside the boat the crew was always looking out for everyone. I will defiantly book this activity again when I return to Oahu highly recommend if you get the chance to book this activity.

We spent the morning ATV riding. The guide was informative and made sure we had time on the trail to ask questions at our designated stops. What beautiful views and what a beautiful property. Certainly well taken care of and great example of sustainablility and steward of the land.

I had made a reservation for another day, but after checking the weather forecast and seeing it was going to rain, I contacted them to switch to a morning tour that was available online, and they responded immediately. The day we went wasn't sunny either, so I think it would be perfect if the weather is nice. However, I was satisfied because I was able to enjoy stand-up paddleboarding and even saw sea turtles while snorkeling.

別日で予約をしていましたが天気予報を確認後、雨だったので急遽その日の午前中のツアーがネット空いていたので連絡したら直ぐに対応して頂きました。
行った日も晴天では無かったのでお天気が良いと最高だと思います。
しかし…supも楽しめてシュノーケリングでウミガメにも会えたので満足出来ました。

All the horses were beautiful! The men in charge took their time pairing each horse to the correct rider depending on their experience in riding. Really enjoyed the ride. The views on the ride where outstanding.

We had an amazing time. The crew was awesome, the views were amazing and the food was good too!!!

It was a great beginner class, got to see lots of fish, and a star fish. Great first time experience.

It was an amazing experience! The clarity of the ocean was wonderful, and the snorkeling was the best. I can't swim, but the captain kindly taught me how to wear a life jacket and put on the mask and snorkel. I held onto the rescue tube, and the captain pulled me along. Plus, while feeding the fish, many of them swam alongside us. I even encountered sea turtles and seals! I felt like Ariel!

You can also rent a SUP. There were floaties available for kids. There was someone on the crew who spoke Japanese, and they provided transportation to and from the hotel, so I had no issues at all. I want to go again!

最高な体験でした！海の透明度も素晴らしく最高なシュノーケリングでした。私は泳げないのですがライフジャケットを着て、マスク・シュノーケルを付けて、、と、キャプテンが丁寧に教えてくれました。レスキューチューブに捕まり、それをキャプテンが引っ張ってくれて、、おまけに餌を撒きながら泳ぐのでたくさんの魚たちが一緒に泳いでくれます。ウミガメにもアザラシにも会いました‼︎アリエルになった気分でした‼︎
SUPも借りれます。子供用に浮き輪もありました。クルーに日本語ができる方がいたり、ホテルまで送迎があったりと困ることがありませんでした。また行きたいです‼︎

We loved the whole day. A great experience learning about all the different cultures. We loved the show at night. Very talented young people. What a great program you have for young people to go to university

I felt a bit guilty about riding the horse itself, but I was able to experience a very precious time!

お馬さんに乗ること自体お馬さんに申し訳ない気持ちでしたが、とても貴重な時間を体験することができました！

The PCC was a wonderful place to spend a day. We felt welcome and valued by everyone. The activities and shows were really fun and entertaining, and the place is beautifully maintained.

Our tour operators were also very good. There was a guide waiting at the pickup location, helping everyone to sign in and get ready for the bus. While we were enroute, the guide was entertaining and helped the time pass quickly. Then at the end of the day, the bus was right there where we were told it would be, and the trip home was smooth.

We had an awesome tour guide! Unfortunately, can’t recall his name!

The guide was very friendly, kind and helpful. The horses were really smart and well trained. It was the first time for us to do horse riding, but nothing was difficult and had a really good time spending time enjoying the beautiful beach while riding the cute horses. We enjoyed this activity the most between all the things we did during our vacation in Hawaii.
The transportation to this place was a bit poor. We took Uber to this place and tried to schedule an Uber/Lyft for going back before hand but it was unavailable around this spot. On the way back, there was no Uber/ Lyft available so we had to use taxi which cost us triple. I would recommend renting a car to get to this place or set up a taxi pick up in advance so you wouldn’t have to worry.
The activity itself was really good and it was worth paying all the cost getting here and going back as well.
We would definitely want to go back next time we visit Oahu again!

This was a great experience and a definite must if your visiting Oahu. Kayaking over coral reefs and clear blue green water. It was so nice to walk around on the sandbar surrounded by beautiful water. The staff were all so helpful and knowledgeable. It was easy to find and easy to book. So glad we did it!

As this was our first Luau, we were not sure what to expect. Wow, were we impressed!!! The food was delicious, and the server was very informative on what each dish was and provided a brief history of it. The service was impeccable. Each employee made it a point to provide a top notch experience! The show was also very enjoyable! Great performers, great story, and very thorough history. And the view...holy crap!!! We don't have anything to compare it to, but I would HIGHLY recommend this luau! (Oh, and we also purchased a beautiful carved whale tail from a vendor on -site).

The captain kindly spoke slowly, even though the guests did not understand each other's languages. Since it was a private boat, we were able to spend a fulfilling time together, ultimately becoming closer.

キャプテン、ゲストお互いの言語が分からなくても親切にゆっくりとお話ししてくださりました。
プライベートボートということもあり最終的には距離も近くなれたほど充実した時間を過ごせました。

We participated as a family, and we were the only Japanese people there. When I conveyed that I wasn't very good at English in broken phrases, the captain said, "No problem." Anyway, all four crew members worked hard, were attentive to the guests, and were very friendly, which felt great. The sky, which was cloudy in the morning, cleared up, and we were able to see dolphins, sea turtles, and a family of sea lions.

For snorkeling, they provided life jackets, so I felt safe and enjoyed it. However, after swimming, it gets very cold when the sea breeze hits you, so I think it's better to bring a towel (and a jacket) with you.

It became a wonderful memory.

家族で参加しましたが、日本人は私達だけ。あんまり英語が得意じゃないと、カタコトで伝えると、船長さんは、ノープロブレムと言ってくれました。とにかく4人のクルーがみんなよく働くし、お客さんのことも気にかけてくれて愛想がよく、気持ちがよかったです。朝は曇っていた空も晴れてきて、イルカやウミガメ、オットセイの親子も見られました。
シュノーケリングも、ライフジャケットを貸してくれるので安心して楽しめました。ただ泳いだあとは、海風に当たるととても寒いので、しっかりタオルを(上着も)持っていったほうがいいと思います。
いい思い出になりました。

Got to experience extra things we would not have been able to set up. thankyou royal star