All Reviews for Family & Accessible Travel

Extremely enjoyable trip! Harrison was very knowledgeable, outgoing, and extra attentive to everyone's needs. He gave off a vibe that he loves what he's doing and is "living the life"! Would definitely do this trip again.

Everything about this experience was perfect! The grounds are so beautiful. The food was very good and plentiful, as were the drinks! The show was great and I like that it was presented separately from dinner in their amphitheater. Everyone was very welcoming in the true spirit of Aloha!
Over the years, I have attended several luaus in Hawaii, at different venues on 3 of the islands and the Smith Family Luau on Kauai was by far the best!! I’m so glad that when I was researching which luau to choose that I chose them! My husband, our son, our daughter and her fiancé, and I want to extend a huge mahalo to the Smith Family for a wonderful evening!

We participated as a family of three. Since it was Christmas Eve, the summit was very crowded, and we couldn't see the sunset from the top, but they still took us to the best position without rushing. The stargazing was done in a less crowded spot, and I was shown the best starry sky of my life. I was so moved that words can't express it. A huge thank you to our tour guide, Yama-chan. Thank you very much!

By the way, we initially thought about going by rental car, but joining the tour was definitely the right choice. The unfamiliar mountain roads in the dark were dangerous, and thanks to the slow ascent to the summit, we didn't have to worry about altitude sickness. They also took care of our warmth, and if you can see the starry sky, I highly recommend this tour.

家族３人で参加しました。クリスマスイブでの参加になり山頂はとても混雑してサンセットは頂上で見れなかったのですが、それでも慌てずにベストポジションに連れて行ってくれました。星空観測は混雑していない場所で行ってくれて、人生最高の星空を見せてもらいました。言葉では言い表せないくらい感動しました。ツアーの山ちゃんに大感謝です。ありがとうございました！
因みに、はじめはレンタカーで自分たちで行こうと思っていたのですが、ツアーに参加して大正解でした。暗い中慣れない山道は危なかったですし、ゆっくり山頂まで行ってくれたお陰で高山病等の心配もありませんでした。防寒も配慮してくれて、星空を観られるようでしたら、このツアーはめちゃくちゃお勧めです。

Somewhat expensive for what it offers. As others mentioned it is funny at times, but nothing spectacular.

My husband and I had a great time. We had plenty of time in the cage and felt 100% safe. There were dozens of sharks the entire time we spent in the cage. They were so magnificent.This has been on my bucket list for quite some time. There was a huge storm that rolled in and the team was so accommodating to help me move and keep this appointment knowing how much it meant to me. It was an experience I will never forget. Thank you for this priceless memory!

I did parasailing, jet skiing, and bungee jumping. The parasailing had the best views and felt great, and the jet skiing was fun since it's not something you can experience often in Japan. The bungee jumping was thrilling, and all of them were amazing.

パラセーリングとジェットスキーとバンブージャンプやりました。パラセーリングは景色最高で気持ちよく、ジェットスキーは日本でなかなか体験できないので楽しかったです。バンブーもスリリングでどれも最高でした。

I booked the first session of the day.

I had heard experiences that it could be cold inside the submarine, so I brought a jacket. In the end, it wasn't as cold as I expected. If you're sensitive to cold, it's better to bring one just in case.

All the explanations were in English. I didn't understand much, but just looking at the underwater scenery was enjoyable, so I’ll take it as a positive.

There were a lot of fish, but I didn't see any sea turtles. They explained the types of fish and the ship and airplane wrecks on the seabed, but I didn't understand most of it. It might be more interesting if you research the sunken ships and types of fish in the waters around Waikiki beforehand. There were also a few divers, and when I waved to them from inside the submarine, they waved back and said, "Aloha!"

The boat ride from the pier to the submarine was quite windy, so a jacket is necessary for that part. (If you can't stand the cold, you can stay indoors...) The view of Waikiki Beach from the water was also enjoyable.

Before boarding, we took group photos, and on the return boat, they encouraged us to purchase the photos. Caught up in the excitement of seeing the underwater world, I bought them without asking the price (I think payment was credit card only?). Later, when I checked the receipt, it was about $48. After purchasing, I received instructions for downloading the photos, but when I tried to download them, it turned out it wasn't free and cost about $12 instead. ^^

朝一番の回を申し込みました。

潜水艦の中は寒いなどとの体験談がありましたので、上着を持っていきました。結果的には思ったほど寒くは無かったです。寒さに弱い人は持参したほうが安心です。

説明が全て英語でした。分からなかったですが、海の中は見ているだけで楽しいので、まぁ良しとします。

お魚がたくさんいて、ウミガメは見えませんでした。
お魚の種類や海底にある船とか飛行機の説明していましたがほとんどわかりませんでした。ワイキキの海底にある沈没船や魚の種類などを事前に調べておくともっと面白いかもしれません。
ダイバーも数人いて、潜水艦のなかから手をふったら「アロハ～」とサインしてくれました。

桟橋から、潜水艦までにいく船の上は風が強く、そちらの方で上着が必要です。（我慢できない寒さなら室内にいればいいですが、、）海上からワイキキビーチが一望でき、そちらも楽しいのです。

乗船前にグループ毎に写真をとり、帰りの船の上で写真購入を進められました。海の中をみた興奮もあり、値段も聞かず購入（支払いは、クレジットカードオンリーだったかな？）しました。後で明細みたら、48ドル位しました。購入後、写真ダウンロードの説明書をもらったので、ダウンロードしようと思ったら、無料ダウンロードではなく、12ドル位で購入でした^^;

There was a reception area right next to the parking lot at Hilton Hawaiian Village. It seemed like same-day reservations were also accepted.

When the time came, we went to the meeting point and after about 15 minutes on the boat, we arrived at the parasailing spot. My husband, who usually doesn’t get seasick, was feeling queasy because the boat was rocking quite a bit, so motion sickness medication is a must.

The parasailing itself was great, with beautiful views and it felt wonderful. Before landing, they intentionally drop you into the sea, so you will definitely get wet (laughs). A large bath towel is also essential! I bought photos for $40, but since they were mostly the same, I thought it might not be worth it.

ヒルトンハワイアンビレッジの駐車場すぐに受付がありました。当日予約も受け付けているみたいでした。
時間になって、集合場所に行き15分ほど船に揺られてパラセーリングスポットに着きました。
普段酔わない旦那さんが、船酔いに遭うぐらいとても揺れるので酔い止め必須です。
パラセーリング自体は景色もよく、とても気持ちよかったです。
着陸前にわざと海に落とされるので絶対に濡れます（笑）大きいバスタオルも必須です！
40ドルで写真も購入しましたが、同じ写真ばかりだったので買わなくてもいいかなぁと思いました。

I participated in a whale watching tour that can only be experienced during this season. About five minutes after leaving the beach, we spotted spouts of water coming up from the sea! From there, we were able to see several whales. There was even a mother and calf swimming right next to the boat, which had everyone on the tour very excited. I would like to visit Maui again during the season when the whales return to Hawaii and participate in another tour.

この時期にしか見ることができないホエールウォッチングツアーに参加しました。船がビーチを出国して5分ほどのところで、海から潮が上がっているのを発見❗️ そこから何頭もののクジラを見ることができました。そして船のすぐ側で泳いでいたクジラの親子もいてツアーに参加していたみなさんは大興奮でした。またクジラがハワイに戻る時期にマウイ島に行き、ツアーに参加したいと思います。

I highly recommend visiting this place, incredibly beautiful views with emerald blue water. The service is perfect! Will definitely come back again.

Madi is the perfect tour guide! She has great knowledge of the volcanos, loves answering everyone’s questions, and has a bubbly personality that makes it impossible to not have fun!! It was a long day, but everything is worth seeing. Walking through a lava tube is an amazing experience and my personal favourite. My hubby enjoyed the whole volcano park experience. To top it off they feed you all day, so it’s impossible to go hungry. Thank you so much and we’ll recommend this tour to everyone we know! Well worth the money!

The main event of this trip was the Dolphin Encounter, an activity that the kids had been looking forward to. Unfortunately, it rained on the day of the event, and the weather was quite chilly. However, the time spent interacting with the dolphins in the pool truly became a treasured experience. It was an exhilarating experience for adults as well, allowing us to literally interact and play with the dolphins for the entire duration. I had expected to only be able to touch them a little or take some photos, but we were able to interact closely and even perform tricks together, which was incredibly enjoyable. Despite the disappointing weather, it was an activity that we could still say was amazing! Thank you very much.

今回の旅のメインイベント、ドルフィン・エンカウンター。子ども達がずっと楽しみにしていたアクティビティでした。が、当日はあいにくの雨。肌寒いくらいの天気でしたが、プールの中でイルカと触れ合えた時間は本当に何よりの宝物になったようです。大人もテンションが上がる体験で、時間いっぱいイルカと文字通り触れ合えて、遊ぶことができました。近くに行ってもちょっと触れるくらいか、写真撮っておしまい？くらいの気持ちでいたので、じっくり触れて一緒に芸をやったりと、本当に楽しめました。天気は残念だったけど、それでも最高！と言えるくらい楽しめるアクティビティでした。ありがとうございました。

We were blessed with great weather and had a great time. Our guide, Yuki-san, was happy and energetic, and we really enjoyed the experience at the sandbar. It was the first snorkeling experience for the children, and they seemed nervous, but they were able to try it even in places where they couldn't get their feet on, and they were able to see the fish with their own eyes! The hamburger we ate on board was also exceptional. We had a really valuable experience. thank you very much!

It was very first time to join cruise for us. Unfortunately we could not find whales but we could meet a lot of dolphins swimming. Luckily it was really nice fine day, we had a great experience on the big ship. Hopefully we meet whales at next time. Thank you so much.

This was my first time participating in parasailing near Waikiki! Usually, I choose a parasailing package that’s a bit farther away, but this time I made a reservation for the early morning session due to the schedule of other activities. I walked from the hotel to the parasailing check-in location while enjoying a morning stroll. The muffins and coconut pound cake from the nearby coffee shop that the staff recommended were absolutely delicious! The 150 meters was indeed high and thrilling, and it was such an amazing moment that I definitely want to do it again! It has now been added to my must-do list for my next trip to Hawaii!

ワイキキのホテル近郊でのパラは初めての参加でした！
いつもはちょっと遠くまでパラとのセットを選ぶのですが、今回は他のアクティビティの時間の都合で朝一の回に予約しました。
朝の散歩がてら、ホテルから徒歩でパラの受付場所まで行きました☆
( 受付の方から教えてもらった近くのコーヒーショップのマフィンとココナッツのパウンドケーキがとっても美味しかったです)
150mは確かに高くて迫力ありましたが絶対またやりたいっ！！となる最高の瞬間でした☆
また次ハワイに来たら絶対やらなきゃいけない事リストにエントリーされました！

I participated with my spouse and friends. At first, I wondered if there would be anyone who spoke Japanese among the staff, but there was someone who spoke it fluently, which made me feel at ease to join! Since I can't swim in deep water, I thought I would skip the snorkeling, but with a life jacket on and the staff providing constant support, I was able to see sea turtles and fish safely! I was also happy that we had prescription underwater goggles available, so everyone could participate! After snorkeling, we were able to do SUP, and it was truly a satisfying tour! Among all the meals during this trip to Hawaii, the spam musubi we had on the boat was the most delicious! The hot drinks and snacks were refreshing for our tired bodies after being in the sea! Thank you so much to the staff who really encouraged us!☆\(^-^)/

夫婦と仲間で参加させていただきました。
最初スタッフに日本語話せる方が居ないのかなと思っていたら、日本語がペラペラの方がいて安心して参加できました☆
足のつかないところでは泳げないのでシュノーケルの参加は遠慮しようと思っていたら、ライフジャケットをちゃんと付けて、スタッフの方が常にサポートしてくれる形で無事に海ガメとお魚も見れました！
度付きの水中ゴーグルもありみんなで参加出来たので嬉しかったです！
シュノーケルの後にSUPも出来て本当に大満足なツアーでした☆
今回のハワイ旅行の中で船で食べた軽食のスパムにぎりが1番美味しく感じました♪
ホットドリンクもスナックも海で疲れた体に沁みました〜！
本当に背中を押してくれたスタッフの方、ありがとうございました☆\(^-^)/

Love:
- beverage and donuts onboard
- live music —> huge plus
- lots of equipment and activities
- staff are amazing! Very friendly and helpful
- love how you are almost guaranteed to see the corals and fish — great exp

What can be improved:
- the area is very limiting, so you can’t go too far with the kayak or SUP

This trip was such a convenient way to see Hawaii Volcanoes National Park. I think it can be a bit daunting when planning trips to the different islands for the first time especially considering location of places, terrain, the type of vehicle you may need, parking, and the length of the trip. So I would say this is a great way to get a taste for a bunch of different activities to do on the big island.

It will take about 13 hours to complete the whole trip and the temp will be warm during the day and cold at night so be prepared. Luckily the company does provide windbreakers and fleece jackets for the cooler temperatures. Our tour guide Aaron was great! He was very friendly and helpful. He is very knowledgeable about the history, environment, landscape, and so much more! Thanks so much for touring us around, Aaron. We appreciate it so much.

The crew was great! The entertainers were very good. Our family had a very nice time but were disappointed with the snorkeling. Very limited area with not many fish to see. It was a nice afternoon overall.

Since the morning tour I wanted was fully booked at the time of reservation, I participated in the afternoon tour. When I entered my accommodation details during the booking, they specified the nearest pickup location.

During the tour, there was a staff member who spoke Japanese to assist us after boarding. While snorkeling, I was able to see a sea turtle up close, creating memories that are hard to experience in daily life. After snorkeling, we enjoyed various activities at our leisure, and the tour concluded.

What I was glad to bring was definitely a waterproof case for my smartphone. I bought it at a 100 yen shop in Japan, and it was fairly usable. It was a bit difficult to operate underwater while snorkeling, so I might have been more satisfied with something of better quality.

Also, a bath towel is important. If you can borrow multiple towels from the hotel, it's better to bring one along. After coming out of the sea, your body gets cold, so having one for drying off and another to wrap around you is great!

予約時は希望の午前中ツアーがいっぱいだったので午後のツアーに参加しました。予約時に宿泊先を入力すると、最寄りのピックアップ場所を指定してもらいました。

ツアーでは乗船後に日本語ができるスタッフさんにもご対応いただきました。シュノーケリングではウミガメを間近で見ることができ、日常ではなかなか体験できない思い出ができました。シュノーケリング後は各々自由なアクティビティを楽しみ、ツアーは終了しました。

持参してよかったのはやはりスマホ防水ケース。日本で100均で買ったものでしたが、まぁまぁの使い勝手でした。シュノーケリング時に水中での操作は難しかったので、もう少し性能がいいものだと満足かも？

あとはバスタオル。ホテルで複数枚借りれれば持って行った方がよいです。海から上がれば体は冷えますし、拭く用と体に羽織る用があればGoodです！

Very well organized
Good directions
Great music
Had a great time
Will recommend to friends

It was a large ship, so the scenery on the way out to sea to see the whales was also wonderful. Although from a distance, I was able to see several whales, which was great.

大きな船だったので鯨を見に沖に行くまでの景色も素晴らしかったです。
遠くからですが何頭かのクジラを見ることが出来良かったです。

I experienced riding a four-wheeler for the first time, and it was absolutely amazing! The driving can change, so everyone who rides can enjoy it together. The staff were very friendly, and we were able to take a lot of fun photos, creating many memories.

One thing I noticed on the Japanese website regarding clothing is that it mentions long pants, but non-Japanese participants were in short sleeves and shorts! You will get dirty just from riding the buggy. The dust is intense, so you will get quite dirty. It seems better to avoid wearing white clothes. My white t-shirt turned brown, haha. It gets dirty, but it's so much fun, so I definitely recommend it!

四輪バギーを初めて体験しましたがとても最高でした！運転も変わったり出来るので乗った全員で楽しめます。
スタッフの方もとても親切で面白い写真とかもかなり撮れて思い出がたくさん出来ました。

気になったのが日本のサイトで服装についてですが、長ズボンと記載があるのですが日本人以外半袖短パンでした！
バギーに乗るだけで汚れます。
砂埃が凄いのでかなり汚れます。白い服はやめた方が良さそうですよ。私は白のテイシャツが茶色になりました笑笑
汚れますが楽しいので是非おすすめします！

Great experience! Steve was extremely knowledgeable and told us all about Lanai’s history. He took his time and made sure we got the best from our tour. We wanted to see the turtles and he found them for us and gave us time to explore. He is the best and I highly recommend him as a tour guide if you want to explore Lanai.

My wife and I went on the Fern Grotto tour on our honeymoon in 1990. We didn't think they'd still be around, after Iniki ravaged Kauai and COVID shut down hundreds of businesses. The hotel where we stayed was gone so we feared there would be nothing left from our initial trip. But when we returned, there were the Smiths, still in business! We loved the informative cruise and especially the lovely traditional Hawaiian music - not the usual pandering with "Aloha Oe" and "Tiny Bubbles," but the real stuff. My wife and I thoroughly enjoyed this revisit to a highlight of our honeymoon.

I love the kid-friendly board, my children can enjoy snorkeling without swimming skill. Such a fun and amazing tour, wanna do it again!

This was a very good tour. Our driver/guide was very knowledgeable of the area. The times at the various stops were more than adequate. I would highly recommend it if you are interested in Pearl Harbor history.

Could you send me the photos you took over there? It would have been great if you could have taken pictures with fewer people in nature!

そちらで撮った写真は送っていただけないのでしょうか？
自然の中でもっと人が映らないように写真撮ってくれたら最高でした！

Had a great time onboard this ship as we went over to the sandbar. Super family friendly, music was great, and the staff on board the ship were incredibly helpful. Would recommend for anyone wanting to headout out to the sandbar for a variety of ocean activities!

We used this for making memories on our honeymoon. It was Saturday afternoon, but I was able to make a reservation just three days in advance without any issues. The location is directly connected to Waikiki Beach, which is great because you can wear your swimsuit and go straight back to the hotel.

Since there were only three groups sharing the ride, the waiting time felt short. As others mentioned, if you're worried about motion sickness, I think it's a good idea to take some medicine beforehand, but I was able to enjoy it without feeling sick. The flight time felt longer than I expected.

The photo fee was $40, so please be careful if you're considering purchasing.

I didn't understand English, but thanks to the enthusiastic staff, I was able to create the best memories!

新婚旅行の思い出作りで利用しました。
土曜のお昼でしたが、3日前でも無事予約が取れました。
立地がワイキキビーチに直結したところにあり、ホテルから直接水着を着てそのまま帰れる立地の良さも良いです。
乗り合わせが3組と少なかったからか、待ち時間も短く感じました。他の方が言っていたように乗り物酔いが心配な場合は酔い止めを飲んでおくと良いと思いましたが、私は酔うことなく終われました。
飛行時間も思っていたより長くあったように感じます。
写真代は値上げしたのか$40でしたので、購入を考えている際はお気をつけください。


英語はわからなかったのですが、盛り上げ上手のスタッフさんのおかげで最高の思い出ができました！