Reviewed by: いっしー
Upon arriving in Honolulu, I was quickly guided to the bus by the staff waiting at the counter to the right of the exit. While I don't think there's much difference compared to taking a taxi, considering the need to explain things in English to the taxi driver, this option is much easier. Plus, since you can make a reservation in advance, you won't have to deal with any stress after a 7-8 hour flight. I definitely plan to use this service again in the future.
ホノルルに到着し、出口右横の窓口で待っているとすぐにスタッフの方がバスまで案内してくださいました。
タクシーでもあまり変わらないとは思いますが、タクシーの運転手さんに英語で説明したりすることを考えると、こちらのほうが楽ですし、事前に予約しておけるので7~8時間のフライトの後のフライトでしんどい思いをすることもないので、これからも使用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/10/01 |
| Activity Date: | 2017/09/25 |
Reviewed by: のじかな
It's spacious and comfortable! I was dropped off at the domestic check-in counter for Hawaiian Airlines at the airport on my way back, which was a bit confusing for me since I don't speak English. By the way, the international check-in counter is No. 3.
広いし快適!
帰りの空港で降ろされる場所が、私はハワイアンエアなんですが国内線チェックインカウンターに降ろされたのが英語が出来ない私は少し戸惑いました。
ちなみに国際線チェックインカウンターはNO.3です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/10 |
Reviewed by: Cynthia
My Lei greeter was absolutely wonderful. Very kind and knowledgeable. My shuttle was running late & she stayed with me until it arrived.
This was my 17th time to Hawaii and in previous years I used a previous Lei Greeting Company & an elderly man was my Lei greeter. He was so rude I had to change companies. I'm very pleased with this company and I highly recommend them. I recommend them to all my friends who visit Oahu.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/10 |
Reviewed by: きたたか
The pickup was on time, making for a smooth trip to the airport. I received a souvenir cup, but struggled with carrying it. For two people, it ended up being more expensive than a taxi, but the smartphone booking was easy.
時間通りの送迎でスムーズに空港へ。土産のカップももらったが、ハンドキャリーに苦しんだ。2人だとタクシー代より高くつくがスマホで簡単予約。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/04 |
Reviewed by: devil
The guide's explanation was very good and I learned a lot. The potatoes in the curry were large and very delicious.
ガイドさんの説明が大変良くて、大変勉強になりました。
カレーのジャガイモが大きくて大変おいしかった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/27 |
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda, thank you so much for taking the time to write about your experience. The greeter will be so happy to hear about it and we are all very honored to have met you that morning! We hope to see you again some day soon! Mahalo!
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/14 |
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda!
Thank you for that wonderful review! It was such a thrill because your greeter, Mary, made the lei for you and Steve to perfection! We hope we can serve you again on your next Hawaiian expedition!
Mahalo!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Ti Leaf Lei |
| Attended as: | Families |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/14 |
Reviewed by: とらべらー
I had to wait about 20 minutes because I was in the same vehicle as passengers from another flight, but since I couldn't check in early with the morning flight, I relaxed while waiting. Once we departed, there were no particular issues, and since the tip was included, it was nice to be at ease on the day of arrival.
他の便のお客さんと同じ車だったので、20分くらい待ちましたが、
朝早い便でチェックインも出来ないので、のんびり待ちました。
出発してからは特に問題も無く、チップ込みなので到着日には
気楽で良かったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/29 |
| Activity Date: | 2017/09/09 |
Reviewed by: えみーぬ
My first time in Hawaii.
As soon as I landed at Honolulu Airport, I was able to spot the Roberts Hawaii sign right away.
They gave me a necklace as a gift, which really boosted my Hawaiian spirit!
I had a lovely conversation with a young man who spoke Japanese quite fluently, asking me where I was from and my name, making the start of my trip very special.
初めてのハワイ。
ホノルル空港に降り立ったらすぐにロバーツハワイのプラカードを見つけることができました。
ネックレスをプレゼントしてくださり、ハワイ気分が早々に上がりました!
どこからきたの?名前は?など、日本語がかなり流暢なお兄さんにたくさん話しかけて頂き、
旅の始まりがとても素敵なものになりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/05/17 |
Reviewed by: えみーぬ
The bus design was eye-catching, so it was reassuring to be able to find it quickly among the tourist spots. I ended up being about two minutes late for checkout and was waiting at the hotel entrance, but even after 30 minutes, it still hadn't arrived. When I called Roberts Hawaii, I was told that the bus had already left the hotel. (laughs) I know it was my fault for being late, but if I had received a call, I could have given up and left early by taxi, which would have saved me a painful time loss. Fortunately, I made it to the airplane on time, but it was a bit nerve-wracking. I had thought that time in Hawaii would be relaxed, but it turns out that punctuality is definitely important. I apologize for the inconvenience. However, I was actually impressed by their strict adherence to the schedule.
バスのデザインが目をひくので、観光地のなかでもすぐに見つけられるのは安心でした。
チェックアウトに手間どり2分ほど遅れてしまって、ホテルの入り口で待っていたのですが
30分たっても来ず、、
ロバーツハワイに電話で問い合わせると、もうホテルを出発してしまったとのことでした。笑
遅刻したのがわるいのですが、連絡一本くださっていたら、あきらめて早々にタクシーで出発できたのに、痛いタイムロスとなりました。。
飛行機には間に合ったので良かったですが、ひやりとしました。
ハワイはのんびり時間かな~と勝手に思っていたのですが、時間厳守ぜったいですね。
ご迷惑をおかけして申し訳なかったです。
でも、時間厳守で運行されるのは逆に好印象でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/05/22 |
Reviewed by: ちーこ
I had plans to play golf in Hawaii and brought my golf bag from Japan. Many other companies and taxis charge extra for golf bags, but this one did not, so I chose it. The tip was also included in the fare, so I didn't have to pay anything on-site, and I arrived at the hotel smoothly without any waiting. I plan to use this service again next time.
ハワイでゴルフの予定があり、日本から持参したのですが、他の会社やタクシーはゴルフバックは別料金が発生するところが多くここはそれが無かったので選びました。チップも料金に含まれてたので現地で払うことはなく、待つこともなくスムーズにホテルまで辿り着けました。また次回もお願いしようと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/22 |
Reviewed by: Dottie Pelfrey
Loved loved our lei's fresh and beautiful !! The lady helped get our luggage and our shuttle. She was wonderful!!
Aloha Dottie!
Thank you for your wonderful review! Your greeter, Marlyn, had an absolutely wonderful time with your lei greeting. We pride ourselves with our aloha, and we are glad to have shared it to you to last you a lifetime! I will inform Marlyn of your wonderful review, and I am quite certain that she will be ecstatic. We hope to serve you again in the future!
Mahalo Nui Loa!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/18 |
Reviewed by: じません
I used the shuttle service from the airport to the Royal Hawaiian. It was a shared ride with foreigners, but I was grateful for the comfortable transport to Waikiki.
空港からロイヤルハワイアンまでの送迎に利用。外国人との乗り合いだが、快適にワイキキまで送迎してもらえて助かった。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/18 |
Reviewed by: じません
I used it until the airport on the way back. It was not limited to Japanese people; it included foreigners as well, but I had no worries and was able to use it comfortably.
帰りの空港までで利用した。日本人限定ではなく、外国人の方を含めた送迎だったが、何も不安なことはなく気軽に利用できた。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/23 |
Reviewed by: kako
On September 20th, I requested a transfer from Honolulu Airport to Sheraton Waikiki Hotel. Since it was my family's first visit to Hawaii to attend my child's wedding, I was a bit anxious, but the friendly staff came to greet us, and we arrived at the hotel smoothly. Thank you very much.
9/20にホノルル空港からシェラトンワイキキホテルまで送迎をお願いしました。
子供の結婚式に出席するため、初めて家族でハワイを訪れたので、不安でしたが、感じの良いスタッフが迎えに来てくれ、スムーズにホテルに到着する事ができました。ありがとうございました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/20 |
Reviewed by: MaryA
The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/22 |
Reviewed by: BYJママ
They arrived on time to pick us up, allowing us to end our trip to Hawaii on a pleasant note. Since the tip was included, we didn't have to think about any extra details, so I will definitely use their service again next time.
時間通りに,お迎えにきてくれ,気持ちよくハワイの旅を終えることができました。チップも混みなので,よけいなことも考えなくてよいので,次回も利用させてもらいます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/08/29 |
Reviewed by: プクリン
I was worried about whether I would be able to meet the person picking me up at Honolulu Airport since they only spoke English, but they waited for me at baggage claim and called out to me, which relieved my worries. There were no other passengers, so we went straight to the hotel, and I arrived quickly. The service was good, and I recommend it.
ホノルル空港に着いて、お迎えの人にちゃんと会えるか心配でしたが(英語のみということでしたので)、バッゲージクレイムで待っててくれて、声をかけてくれたので、ほっとしました。同乗のお客はいなくて、ホテルに直行したくれたので、早く着きました。対応は良く、お薦めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/08/28 |
Reviewed by: でこぴょん
I used Roberts Hawaii again this year. The prices are reasonable, and they provide reliable pick-up, so I feel安心. I plan to continue using Roberts Hawaii for round trips between the airport and the hotel in the future.
昨年に引き続きロバーツハワイを利用させていただきました。お値段も安いですし、しっかりピックアップしていただけますので安心です。空港とホテルの往復は今後もロバーツハワイでお願いするつもりです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/02 |
Reviewed by: chi
It was a late arrival, but they greeted me with a smile. They also placed a lei made of shells around my neck, which made me very happy. I would like to use their services again.
遅い到着便でしたが、笑顔で出迎えてくれました。さらに貝殻でできたレイをかけてくれ、とても嬉しかったです。また、利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/03 |
Reviewed by: Amy
I was told that a shuttle would be prepared according to my arrival time, but the shuttle bus did not come, and I had to wait quite a while standing outside the airport (it was in the shade, though). It's disappointing because the person who came to greet me was there and responded properly.
到着時間に合わせてシャトルを用意するとのことだったのに、シャトルバスが来ず、空港の外(日陰だったが)で立ったままかなり待たされた。出迎えの人はいてきちんと対応してくれたのに残念。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/08/28 |
Reviewed by: chcha
The flight was delayed, and I was the only Japanese person there. As for the location, it was indeed hard to find, and someone from a different tour helped me out. However, I was able to get to the hotel without any issues, so I think I will use this service again since it was inexpensive.
飛行機が遅れてしまい、日本人はわたし1人でした。
場所ですが、やはり分かりずらく、その場にいた違うツアーの方に呼んでいただきました。
でも、問題なくホテルまでいけたので、安いしたぶんまた利用すると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/08/30 |
Reviewed by: きたたか
I was able to manage my time well, and I felt secure during the bus transfers in an unfamiliar country. The uniforms were easy to recognize. The cup souvenir I received on the way back was a bit of a hassle to carry.
時間管理もできていて、慣れない異国で安心したバス移動ができた。制服がわかりやすい。帰りにもらったカップのお土産はハンドキャリーに困った。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/01 |
Reviewed by: sugakei
I arrived on ANA flight 186 on September 6, 2017. I used the shuttle service for a one-way trip from the airport to Waikiki.
I usually take a taxi, but this time I had some time, so I decided to try the shuttle service for the first time. Since I booked it online just before my trip from Japan, my name wasn't on the list, and I had to wait a little, but the staff member who spoke Japanese made sure I didn't feel uncomfortable at all.
During the ride to Waikiki, I chatted with the driver. Although we spoke in English, they didn't show any displeasure at my middle school-level English, and we had a great time until we arrived.
Next time, I will use the service for a round trip.
2017年9月6日ANA186便で到着。空港からワイキキまでの片道で利用しました。
いつもはタクシー移動でしたが今回は時間もあったのでシャトルサービスを初めて利用。
日本からネットで直前に申し込んだこともあり?リストに名前が記載されておらず少々待ちましたが、日本語ができるスタッフの方の対応で嫌な気持ちになることはまったくありませんでした。
ワイキキまでの道のりはドライバーの方と談笑。当然英語でしたがこちらが中学英語でも嫌な顔ひとつせず到着まで盛り上がりました。
次回は往復で利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/06 |
Reviewed by: mahalo_hawaii
I have been to Hawaii more than a dozen times, but this was my first time using a shuttle bus. I booked Roberts because I had seen it around Waikiki for a long time (back when their logo featured a rabbit) and was familiar with it. The price is affordable, and since it's a shared ride, I was prepared for it to take a reasonable amount of time to reach my accommodation, but I was very satisfied as it went smoothly without any worries. The driver was also kind, so I would like to use it again.
これまで十数回以上ハワイに行きましたがシャトルバスの利用は今回初めて。
ロバーツを予約したのはずっと昔(まだロゴがウサギだった頃)からワイキキ
周辺で見かけていて馴染みがあったことがきっかけです。価格が安いし乗り合い
なので目的の宿泊先に着くまでに相応の時間がかかると覚悟していましたが全く
心配なくスムーズに行けたので大変満足しました。ドライバーの方も親切だった
のでまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/05/01 |
Reviewed by: Jazz
I mistakenly made a reservation for the airport transfer on the wrong date upon arriving in Honolulu, but they kindly assisted me. Thanks to them, I was able to enjoy my last day in Hawaii. Thank you very much.
ホノルル到着日を間違えて送迎の予約をしてしまいましたが、親切に対応していただきました。
お陰さまで、Hawaii最後の日を楽しむことができました。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/10 |
Reviewed by: ヤスミン
I used the round-trip service. I was worried since it had been decades since my last visit to Hawaii, but both the outgoing and return drivers were friendly, making for a pleasant experience. The service only stops at a maximum of five hotels, and the fact that tips are included is reassuring. I will use it again next time!
往復利用しました。
数十年ぶりのHawaiiで心配でしたが、行きも帰りもフレンドリーな運転手さんで 気持ちよく利用させてもらいました。ホテルも最大5件しか経由しないし、チップ込みなのが安心です。次も利用します!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/17 |
Reviewed by: ふぁん
Since we stayed at the Ala Moana Hotel, we headed straight to the airport. I was a bit nervous not knowing what kind of vehicle would come, but right on time, a large bus arrived. The driver confirmed our names, loaded our luggage, and we got on. There didn't seem to be any Japanese people, but there were 3 to 4 groups of foreigners. Since we were using AirAsia X, we were able to be the first to get off when we arrived at Honolulu Airport, which was very quick. I would like to use this service again!
アラモアナホテル宿泊でしたので、
乗り込んですぐ空港へ向かいました。
どんな車が来るのか分からなかったのでドキドキしましたが、時間ちょうどか少し過ぎて大型バスが来ました。
運転手の方が名前を確認すると、荷物を乗せてくれて私達は乗り込みました。
日本人はいなかったようで、
外国人の方が3~4組乗っていました。
エアアジアX利用でしたので、
ホノルル空港に着いたら1番に降りることができたのでとても早かったです。
また利用したいと思います!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/08 |
Reviewed by: ふぁん
As soon as I exited the group exit, I saw a staff member from Roberts wearing an aloha shirt, so it was easy to find. When I informed them of my reservation, they checked it on their pad and placed a shell lei around my neck. I hadn't signed up for the lei service, so it was a pleasant surprise. After waiting for about 10 to 15 minutes, I was guided to a beautiful vehicle that could hold around 10 people, and we departed right away. Since we were at the Ala Moana Hotel, we were the first to be dropped off, which was very quick. I had already paid in advance, including the tip, so there were no issues at all. I would definitely like to use this service again!
団体出口を出てすぐ左側にアロハシャツのロバーツスタッフがいて、すぐに分かりました。
予約していることを伝えると持っているpadで確認して、貝のレイをかけてくださいました。
レイのサービスは申し込まなかったので、サプライズで嬉しかったです。
10~15分程待って綺麗な10人乗りくらいの車に案内され、すぐに出発しました。
私達はアラモアナホテルだったので、
1番に降りることが出来てとても早かったです。
チップも込みで先払いしているし、何の問題もありませんでした。
また利用したいと思います!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/04 |
Reviewed by: otono
The pickup time exceeded the scheduled time by 15 minutes. I was a bit anxious about the route to the airport as it wasn't the one I knew; it went through a downtown-like area and was explained almost like a city tour, mentioning Chinatown and art. As a result, it took 45 minutes to get from the Ala Moana area, which usually takes about 20 minutes. Honolulu Airport takes time for departures, so I was quite nervous. The driver seemed to be enjoying himself, but the other passengers, including myself, felt a bit cold. I think it varies by driver, but it was somewhat bothersome. Given the good service from the airport to the hotel, it was disappointing on the return trip.
ピックアップ時間は予定を15分超えてました。空港までの行き方も少々不安がありました。私が知っているルートではなく、ダウンタウン的な場所を通りまるで市内観光みたいに説明してました。チャイナタウン、アートなど。おかげでアラモアナ地区から通常20分程で行けるのに45分もかかりました。ホノルル空港は出国に時間がかかるのでヒヤヒヤ。運転手さんは一人で盛り上がってましたが私を含め乗客の皆さんは冷やかな感じがしました。ドライバーによって違いがあると思いますが迷惑と言えば迷惑ですね。行きの空港からホテルまでの対応が良かっただけに帰りが残念でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/17 |
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Reply from activity provider
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Aloha Cynthia!
We are very pleased to have your positive review! I remember your situation from before, and it was very odd because our only elderly man is such a wonder and does not know anything but Aloha. Regardless, your greeter, Jhannadette, is always such a fun woman to work with. Her "spunk" is what makes airport greetings in Honolulu such fun, and I am glad you were able to experience it this time around. We hope to have the opportunity again to serve you in the future!
Mahalo!
-- Jesse I.