Reviewed by: Gary Allen
The Lei Greeting at the airport has always been a welcomed treat for my wife and especially after 10 hours on flights. I would recommend this Lei Greeting to every man for their wives and daughters.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2015/03/11 |
| Activity Date: | 2015/03/07 |
Reviewed by: Mohamed
No complaints, everything was great and on time, the price is very very good, minimum with any other charter would be 25 per person, but with the charter was 10 per person. I highly recommend them
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2015/03/04 |
| Activity Date: | 2015/02/24 |
Reviewed by: Mohamed
Great shuttles, the driver was shouting because we were late, arrived on time for 10$. Per person. Cheapest ever
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2015/03/04 |
| Activity Date: | 2015/03/01 |
Reviewed by: konablossom
Veltra arranged for Roberts Hawaii to pick me up at the Kona airport on February 3, and take me to my condo. I was not only on the late (10:00pm) Alaska Air flight 875, but we were at least 35 minutes late landing. What a relief to see the young woman greeter with my name on a placard, a big smile and a welcome hug. She helped me at the luggage carousel and walked me to the van and driver, a cheerful man who explained I would have a private ride since passengers on other flights had already gone and he had waited especially for me to arrive. The fantastic service and good humor continued as we drove to my destination (about 13 miles) and the driver carried my 2 cases all the way to my apartment. This is by far the best experience I have ever had with airport transportation -- and all this for about half of what a cab would cost .
I am sorry to say that (a bit groggy from a long flight) I did not retain the names of these 2 outstanding employees who so well understand the meaning of "aloha". Mahalo nui loa to Roberts Hawaii shuttle service. I have been recommending it to all my neighbors here in Kona.
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2015/02/28 |
Reviewed by: Chris
The staff were very friendly and professional and even gave me some great tips on things to do on the island. If you need a ride back and forth between the airport and your hotel I highly recommend this service.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/16 |
Reviewed by: Ace JJ
The shuttle was a no fuss, friendly, efficient service and I would recommend it to anyone for their stay on the Big Island.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/19 |
Reviewed by: Happy fiancé
Delivery and product were great. Had to reschedule at last second due to incompetent airline (island air), were very accommodating and all was perfect.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2015/02/21 |
| Activity Date: | 2015/01/30 |
Reviewed by: Tricia
Greg our bus driver was superb! He arrived to our condo on time. We will only this service from know on. It's good to know that they have a handicap van.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2015/02/19 |
| Activity Date: | 2015/02/16 |
Reviewed by: Deanna
Was very unorganized at the airport. Was supposed to be waiting for us when we got off the plane but wasn't and then told us they forgot about us. Once in Van to go to Hotel. The driver was blaring his bebop music. Scheduled a pick up at our hotel once our trip was over and called to confirm pickup and they had us on the schedule for the wrong day. Rescheduled for the appropriate day and confirmed 3 times and they still didn't have us being picked up at the right hotel. Very unreliable and would choose a different way to get to and from the airport but NOT this company.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2015/02/14 |
| Activity Date: | 2015/01/25 |
Reviewed by: Connie
Thank you to Veltra for making our trip to Hawaii special. Reservations for leis at the airport and our excursion to Kualoa Ranch was easy to make and worth every penny. I appreciated the call reminders and the help I received on questions regarding reservations.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2015/02/14 |
| Activity Date: | 2015/01/25 |
Reviewed by: karen Marshall
Very good,but had to find booth. had taxi meet me because flight was very late,
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/10 |
| Activity Date: | 2015/02/06 |
Reviewed by: Jesper
Excellent. My plane was delayed and I had to change to a different flight. Called in the shuttle service and they made sure to arrive at the new arrival time.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/01/28 |
Reviewed by: Jesper
Properly on time (early even, which is good), good pickup and drive, good personnel.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/02/02 |
Reviewed by: Jesper
Properly on time (early even, which is good), good pickup and drive, good personnel.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/01/28 |
Reviewed by: Jesper
Properly on time, good pickup and drive, good personnel.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/01/23 |
Reviewed by: Jesper
Properly on time, good pickup and drive, good personnel.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/01/23 |
Reviewed by: Jesper
Properly on time, good pickup and drive, good personnel.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/09 |
| Activity Date: | 2015/01/17 |
Reviewed by: Sarah
We were greated as promised with two beautiful fresh lei's and a very polite helpful young girl. She was so pleasant and helped us order a shuttle to our hotel. Our lei lasted nearly 6 days!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2015/02/06 |
| Activity Date: | 2015/01/27 |
Reviewed by: smaceachern
The driver was on time to meet me and was very friendly. He offered information about where I was staying and gave me ideas for restaurants and activities.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/03 |
| Activity Date: | 2015/01/31 |
Reviewed by: Mr.Jim
Was a very nice and helpful greeting..
The Lei and Greeter was very Nice.
| Rating: | |
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| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/10 |
Reviewed by: Dwight
Ask for Bob ,Mehta a great driver! He exceeded my expectations.
| Rating: | |
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| Packages: | [Departure] Hotel/Pier to Airport (Sedan) |
| Attended as: | Couples |
| Posted on: | 2015/01/19 |
| Activity Date: | 2015/01/16 |
Reviewed by: Nick Wu
on time, comfortable car,good price. Definitely will use it next time when visit Hawaii island again.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/12 |
| Activity Date: | 2015/01/09 |
Reviewed by: Dwight
Made our arrival to Honolulu as smooth as could be. Driver had wonderful personality we hope to have him on our return to the airport.
| Rating: | |
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Couples |
| Posted on: | 2015/01/09 |
| Activity Date: | 2015/01/06 |
Reviewed by: Marzi
it is easy to book oline,good price, very on time.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/08 |
| Activity Date: | 2015/01/04 |
Reviewed by: She-huang Wu
Good service with reasonable charge. They were very patient to waiting for my baggage.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/07 |
| Activity Date: | 2015/01/04 |
Reviewed by: Nick Wu
Someone was already there waiting for me when I arrived. The shuttle car was new and very comfortable. I actually took a very nice nap for half an hour in the car on my way to the hotel. I am vey happy with the quality of the service.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/07 |
| Activity Date: | 2015/01/04 |
Reviewed by: soie
I requested a surprise trip to celebrate my mother's birthday. I was very grateful that they kindly agreed to my request to include the message "Happy Birthday" next to her name on the card that would be held at the airport exit. On the day of the arrival, I was excited and nervous, expecting a warm Hawaiian welcome as I exited the airport. However, the person who greeted us was a girl in regular jeans and an aloha shirt. She was cute and very pleasant, but she blended in with the other staff to the point where it was a bit disappointing. That said, she did escort us to the rental car shuttle area, which was very courteous. I feel hesitant to give a low rating, but I believe a more festive welcome would really enhance the Hawaiian experience and boost the excitement. Therefore, I will give it two stars with hopes for improvement in the future.
母の誕生日祝い旅行という事でサプライズでお願いしました。
名前を書いたカードを持って空港の出口で待って頂けるとの事で、事前に“Happy Birthday”とメッセージを名前の横に入れて頂けるお願いした際、快く応じて下さったのはとてもありがたかったです。さて当日、さぞかしハワイらしさ満点のお出迎えかとドキドキして空港の出口を出たのですが、迎えてくれたのは普通のジーンズとアロハシャツを着た女の子―。可愛らしくとても感じは良かったのですが、他の添乗員さんに埋もれて分からないぐらいで、少々物足りない感じで残念でした。とは言え、レンタカーのシャトル乗り場まで見送ってくれたりととても丁寧な対応ではあったので、厳しい☆をつけるのは気が引けるのですが、もう少し華やかにお迎えしてもらえるとハワイ気分満点でテンションも上がると思うので、今後に期待して☆2つとさせて頂きます。
Aloha Soie,
Thank you for sharing your honest opinion. I apologize for my poor Japanese. Of course, receiving two stars must be very disappointing for everyone at Honolulu Lei Greetings. We have decided that our top priority is to satisfy our guests who come to Hawaii, so everyone will do their best to ensure all customers are happy. Soie, your lei greeter is Sheila. The outfit Sheila was wearing is the uniform of this company. I am truly sorry that we did not meet your expectations. However, I am very happy to hear that Sheila took you and your mother to the rental car shuttle. She is the kindest person at Honolulu Lei Greetings. To better meet your needs, please feel free to call us or email us. If your family or friends come to Hawaii in the future, please be sure to contact us.
Amy
1-800-665-7959
info@leigreeting.com
Aloha Soie,
本当の意見を書いてくれてありがとうございます。私の日本語は上手ではないですからすみません。
もちろん2つの☆をもらうと、Honolulu Lei Greetingsの皆さんは大変なことだと思います。私達はハワイに来るお客さんが一番だと決めましたので、皆さんは全部のお客さんを満足させて頑張ります。Soieさんのレイ・グリターはSheilaさんです。Sheilaさんの着ていた服はこの会社のユニフォームです。Soieさんの期待を満たしていなくて本当にすみませんでした。ですけど、SheilaさんがSoieさんとお母さんをレンタカーのシャットルまで送ったと聞いて、すごくうれしいです。彼女は Honolulu Lei Greetings の一番優しい人です。Soieさん満たするために、よかったら私達に電話をかけて、メールしてください。未来に家族とか、友達とかハワイに来たら、ぜひ私達を連絡してください。
Amy
1-800-665-7959
info@leigreeting.com
| Rating: | |
|---|---|
| Packages: | オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2015/01/04 |
| Activity Date: | 2014/12/11 |
Reviewed by: Debbie
Service average. Paid extra for help with luggage and ended up getting more help from the airport staff. Not worth the extra.
| Rating: | |
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| Packages: | Lincoln Town Car Executive Sedan (Arrival) |
| Attended as: | Families |
| Posted on: | 2015/01/01 |
| Activity Date: | 2014/12/03 |
Reviewed by: CSwrites
Run by Robert's Hawaii this airport pick up and drop off service was terrific. Both trips were confirmed by telephone the day prior. On arrival at Kona the driver was waiting--even bearing a shell lei to greet me. This was also a very cost effective way of getting to and from the airport as taxis are quite expensive. I highly recommend if you don't want to rent a car while on the island. Both drivers were total sweethearts as well. Big Mahola.
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/20 |
Reviewed by: Tammi
Nice touch to trip/vacation. Gal was very sweet, pleasant, happy. Took our picture, walked us to baggage claim, chatted, smiled, answered our questions...
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2014/12/31 |
| Activity Date: | 2014/12/22 |
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Aloha Connie,
We are so happy to hear your greeting went well! Your photo with the leis we made is beautiful. Thank you so much for letting us see it!!
Mahalo,
Hawaii Flower Lei
DBA Honolulu Lei Greetings