Reviewed by: Megan Rish
Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/09/07 |
| Activity Date: | 2021/09/05 |
Reviewed by: Kari
I was worried they wouldn’t show up. Not only did they show up, but their sign was written exactly how I wanted it! I highly recommend this service!
A perfect way to start your Hawaiian vacation!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/09/04 |
| Activity Date: | 2021/08/14 |
Reviewed by: あっこ
There was a desk located just outside the airport, which was easy to find. The shuttle pickup area was also nearby, so I hardly had to walk, and the wait time was about 10 minutes. The driver was friendly, and the experience was comfortable.
空港を出てからすぐの場所にデスクがあり、分かりやすかったです。シャトルが来る場所も近くてほとんど歩かず、待ち時間も10分程でした。ドライバーさんも感じが良くて、快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2021/09/02 |
| Activity Date: | 2021/08/31 |
Reviewed by: Rich
Clean car on time and communicated and updates in plans
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Couples |
| Posted on: | 2021/07/31 |
| Activity Date: | 2021/07/06 |
Reviewed by: ハワイ大好き
I was told in an email to call after arriving at the airport, but I couldn't get through. While I was lost, I spotted a Roberts Hawaii vehicle and, upon speaking to them, I learned that they were checking in at that location.
空港に到着後に電話するようにとメールで言われており、電話をしたがつながらず、迷っているとロバーツハワイの車を発見し話しかけたところ、その場所で受付をしていたと聞かされた。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/07/29 |
| Activity Date: | 2021/07/27 |
Reviewed by: V.Shoto
It was a nice greeting but not worth 80 plus dollars. I was so confused because I thought it included a ride to the hotel. I would say please read carefully and be more informed on what you need as a traveler. Again it was nice but not worth the amount.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/07/26 |
| Activity Date: | 2021/07/24 |
Reviewed by: Gale
Our van took a long time to finally pick us up from the airport. The driver was very personable but dropped us at the Hilton lower lobby. We had no idea where we were. We had to find our way to an elevator and get to the main lobby to check in. I had to drag two suitcases since my husband is in a wheelchair. It was very stressful after long flights and a long wait for the van.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/07/08 |
| Activity Date: | 2021/07/06 |
Reviewed by: Yohana
It was so nice to arrive at the airport and be greeted with a lei. Our greeter was so kind and offered to take a picture of our family with our leis. He seemed genuinely happy for us to have arrived on his island. This was a surprise for my family so it was great to see their faces. The leis lasted all day. Two things to note: my flight info changed at the last minute and I was nervous that I would lose the money I paid and they wouldn’t be there when we arrived. I called multiple times, but the time difference didn’t let me catch them in the office. Someone did call me about my flight change, but I was in the air. I was pleasantly surprised to see the greeter there. But definitely call them if anything like that happens to you. Secondly, (in my own little world) I was expecting to be the only one greeted, but it’s one greeter for all the people who buy this package, so we waited for the family ahead of us who were greeted and took pictures. It almost ruined the surprise for my family, but since they had no idea this was happening, they waited patiently for me to turn their attention toward the greeter. They were still surprised.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/07/06 |
| Activity Date: | 2021/06/28 |
Reviewed by: Jeff
Thank you well done !!! As advertised and on time . Easy to find and the family liked it
| Rating: | |
|---|---|
| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/06/27 |
| Activity Date: | 2021/06/25 |
Reviewed by: Robert
My wife was surprised to tears when we arrived in Kauai and she saw a sign with her name on it and a smiling local with a beautiful lei to greet her on arrival. The look on her face was worth ten times the price of the lei. The lei was well constructed and fragrant.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/06/25 |
| Activity Date: | 2021/06/23 |
Reviewed by: Heather F.
Prompt greeting and confirmation texts. Airport greeting was easy to find and driver was wonderful! Pleasant and knowledgeable about restaurants and shopping near our hotel, plus she had a great sense of humor!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2021/06/23 |
| Activity Date: | 2021/06/21 |
Reviewed by: Julio R
They never showed up!!! Called Speedi Shuttle to see where the shuttle was after waiting for another hour and was told to contact a taxi to get picked up. I will never use this service again as it is a scam!!!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Families with Young Children |
| Posted on: | 2021/06/13 |
| Activity Date: | 2021/06/11 |
Reviewed by: CraigRanch
My son and his girlfriend”s plane was FIVE hours late and STILLL they got their leis! I was thrilled with them!
| Rating: | |
|---|---|
| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/05/31 |
| Activity Date: | 2021/05/29 |
Reviewed by: ミッチー
It was stated that I could contact them in Japanese with a phone number, but no matter how many times I called, I couldn't get through. When I finally did get through, a staff member who couldn't speak Japanese answered, and I felt anxious because I couldn't communicate in English.
日本語で連絡ができると電話番号が記載されていましたが、何度かけても電話が繋がらずやっと繋がったと思いましたが日本語が話せないスタッフが出て英語が通じず不安な思いをしました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/05/21 |
| Activity Date: | 2021/05/19 |
Reviewed by: Melissa P
We paid for the ride and a Lei greeting well in advance of our trip. Plenty of time for someone to figure out they don't do Lei greetings at the airport in which we arrived.
We didn't get it, so I called to find out what happened. That's when I was informed there was not ever going to be a Lei Greeting. I've been trying to contact the company for a couple of days for my $30 refund and can't seem to stir up a human for help.
The shuttle was waiting for us and the driver was friendly. He pointed out some restaurants we should try near our Airbnb.
Aside from the lack of communication and needing a refund, I'm happy with the transportation we received.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Couples |
| Posted on: | 2021/05/18 |
| Activity Date: | 2021/05/16 |
Reviewed by: Traveling Mom
Great value. My driver was right on time, super nice, excellent driving , and got me to the airport with time to spare! Would definitely use this company again. Mahalo!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2021/05/12 |
| Activity Date: | 2021/05/10 |
Reviewed by: Jeff
I had family members flying to Honolulu for first time back in 2019 and found I could have them receive Lei's as the came off the plane. I thought that sounded like a great greeting to Hawaii for the first time.
My family members loved it so much. I found out they were going to go back to Honolulu again because they fell in love with Hawaii. This time there was going to be a total of 5 family members traveling. I got them all Lei's.
Because of Covid, this time the greeters could not meet my family members at the gate when they deplaned. Everyone in my family still loved getting the Lei's when they reached the baggage claim area.
So be it a gift for yourself or family or friends, I highly recommend a Welcome Flower Lei Greeting at the airport.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/05/09 |
| Activity Date: | 2021/05/07 |
Reviewed by: RRS
Beautiful leis and a very kind lady who presented the leis and gave us guidance on where we'd find our luggage and car rental.
Mahalo
| Rating: | |
|---|---|
| Packages: | Deluxe Orchid Lei |
| Attended as: | Friends |
| Posted on: | 2021/04/22 |
| Activity Date: | 2021/04/20 |
Reviewed by: パリパリ
I received a call from the Japanese staff the evening before. Charlie Taxi was arranged and arrived to pick me up about 7 minutes before the scheduled time. I felt very secure using their service. I think it would be smoother to register a mobile number that can communicate or, if using the hotel phone, to provide the room number when making a reservation.
前日の夕方に日本語スタッフさんからTELがあります。
チャーリータクシーが手配され、約束の時間の7分前に迎えに来てくれました。
とても安心して利用できました。
予約の際には通じる携帯か、ホテルのTELの場合は部屋番号を登録しておくとスムーズだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/04/17 |
| Activity Date: | 2021/04/13 |
Reviewed by: Jeff
We ordered a private car/SUV and ended up with a 12 passenger van with no shocks. Before we had the awful ride, we waited over an hour after retrieving our luggage at the airport for someone to picked us up. I would not recommend this service ever.
| Rating: | |
|---|---|
| Packages: | [Airport Transportation] Private SUV (up to 4 passengers) |
| Attended as: | Couples |
| Posted on: | 2021/04/14 |
| Activity Date: | 2021/04/12 |
Reviewed by: Island Hopper
Used Speedi Shuttle for 4 total transfers during my multi island trip. They were always on time, very responsive and communicative regarding my trips. Though I booked for the 'shared' option, 3 out of the 4 transfers I was the only rider, so it was a great value. Would definitely use again when I'm not renting a car in HI.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2021/04/05 |
| Activity Date: | 2021/03/21 |
Reviewed by: パリパリ
After exiting with the orange tape for pre-clearance, I was welcomed with a board that had my name on it, and after confirmation, the staff guided me to the pickup area. In reality, a Charlie Taxi was arranged, and I was the only passenger! I arrived at the hotel in about 20 minutes. I believe the attentive service is due to the impact of COVID-19, but I can only express my gratitude for the pleasant service during such difficult circumstances.
プレクリアランスのオレンジテープを巻いて出口を出たら、
名前の書かれたボードで迎えてくださり、確認後はスタッフが乗り場まで案内してくれました。
実際はチャーリータクシーが手配されて、乗客は私一人!
20分ほどでホテルに到着しました。
至れり尽くせりのサービスは、コロナのせいだと思いますが、
大変な状況の中で気持ちの良いサービスで感謝しかありません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2021/04/01 |
| Activity Date: | 2021/03/30 |
Reviewed by: GaryAllen
Always a favorite for my wife to walk down the stairs after a long flight to see a person holding a placard with her name on it to greet her and welcome her with a beautiful island lei. I highly recommend the Deluxe Lei.
| Rating: | |
|---|---|
| Packages: | Deluxe Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/03/14 |
| Activity Date: | 2021/03/12 |
Reviewed by: Mark Dyre
The representative was waiting for us and called to confirm we were there. Everything went according to expectations.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2021/01/07 |
| Activity Date: | 2020/12/23 |
Reviewed by: haru
Thank you for coming to pick me up without any worries!
I appreciate the smooth arrangements with no waiting time.
The staff are always kind and attentive, which makes me feel secure when making reservations.
I look forward to requesting your services again in the spring.
Thank you very much!
心配無くお迎えに来て下さいました!
待ち時間も無く、スムーズな配慮に感謝します
スタッフの方々も、親切で丁寧な対応にいつも
安心して予約できます
又春にお願い致します
有り難うございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2020/12/21 |
| Activity Date: | 2020/12/19 |
Reviewed by: こころ
I felt safe even during COVID-19. I was very worried about the transportation between the airport and the hotel in Hawaii, where there were no Japanese tourists at all, but I was able to relax because they were very kind and accommodating. I definitely want to use this service again, and I look forward to it in the future.
コロナでも安心できました。日本人観光客が全くいない状態のハワイで空港とホテルの移動がとても心配が多かったのですが、とても親切に対応してくださいましたので安心して過ごすことができました。またぜひ利用したいと思いますこれからもよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2020/11/17 |
| Activity Date: | 2020/11/12 |
Reviewed by: こころ
Everyone was very kind and helpful. I was a bit worried about the airport and hotel transfers due to COVID-19, but I was able to complete the transfers without any issues. Since there were no Japanese customers due to the impact of COVID-19, it was a private transfer, which made it very comfortable!
とても親切で助かりました。コロナ関係で空港とホテルの送迎どうなるかちょっと心配でしたが、無事送迎を完了することができました。日本人のお客さんがコロナの影響でいなかったので貸し切りだったのでとても快適でした!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2020/11/17 |
| Activity Date: | 2020/11/15 |
Reviewed by: haana
I used the hotel to the airport on my return day. There was a parade in Waikiki that day, and I had to wait for over 30 minutes, which made me anxious about whether I would make it in time.
帰国日ホテルから空港まで利用しました。
当日はワイキキでパレードがあったこともありますが30分以上待ち、間に合うかハラハラしました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/09/01 |
Reviewed by: bankan
After arriving in Honolulu, we had some time before the afternoon check-in at the condominium, so we chose to stop by Ala Moana Center for some shopping reconnaissance. The lounge was very convenient as they stored our family's four suitcases. It was just before the COVID-19 outbreak, so there were fewer tourists, allowing us to relax comfortably. We had lunch at the food court in the center and coincidentally got to see a hula dance performance, which really got us into the Honolulu spirit from day one. The friendly lounge staff and the cheerful shuttle bus driver were also highlights. I highly recommend it!
ホノルル到着後、コンドミニアムの午後のチェックインタイムまで時間が空くので、ショッピングの下見も兼ねて、アラモアナ・センターへ立ち寄るコースを選択しました。ラウンジでは家族4名のスーツケースを預かって頂け、とても便利。ちょうどコロナ感染拡大前で旅行客が減少してきたころだったので、ゆったり過ごさせて頂きました。センターのフードコートで昼食を取り、偶然センター内のフラダンスステージも見学できたので、初日からホノルル気分が盛り上がりました。フレンドリーなラウンジ係員の方、シャトルバスの陽気なドライバーさんもポイントが高かったです。お薦めです!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2020/06/03 |
| Activity Date: | 2020/03/11 |
Reviewed by: さんさん
After arriving at the airport, I was able to go through immigration smoothly, so I arrived at the meeting point early. Since there was some waiting time until the bus arrived, it would have been even better if that waiting time had been a little shorter. It was good for the price.
空港到着後スムーズに入国ができたため
早めに出迎え場所に到着
そこでバスが到着するまで待ち時間があったため
その待ち時間がもう少しであれば
より一層よい。価格の割にはGOODでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2020/05/15 |
| Activity Date: | 2020/03/09 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Gary!
Thank you for your wonderful view! We are always so happy to provide our guests with aloha as much as possible. It is great to have your visit on Maui again, and although things are a bit different, the aloha we provide is still the same. I hope you are having a wonderful time on the islands!
Mahalo!
-- Jesse I.