Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Fresh and colorful lei

Reviewed by: Mariam

Perfect welcome to Hawaii! The greeter meets you at baggage claim with a fresh-flower lei!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's simple and good. シンプルでよい

Reviewed by: まいまい

There was nothing particularly unusual, and they handled the luggage smoothly, allowing us to get to the airport without any issues. I would like to use their service again.

特に変わったこともなく、淡々と荷物の出し入れもしてくれて、スムーズに空港まで行けました。また利用したいと思います。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

shuttle ride

Reviewed by: eldon

the driver was early;
people after me were not so late;
the driver got a huge tip from me

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Japanese-style friendly hospitality 日本的で親切なホスピタリティ

Reviewed by: まいむ

It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.

ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute

Reviewed by: Marcela

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider

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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Maui Lei Greetings was fantastic!

Reviewed by: TowerOnePro

I highly recommend the Maui Hawaiian Lei Greeting Service at Kahului Airport and be sure to order the Deluxe Orchid Lei. Both girls loved theirs and it was such a great surprise for them! The leis were absolutely beautiful! The ladies would put them in the fridge when not wearing them during the day and then put them on when going to dinner. They lasted almost 11 days!

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

Solid service

Reviewed by: Liz

Professional, affordable, timely. Everything I wanted from a shuttle.

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

First time in Hawaii

Reviewed by: Rudy Hernandez

It was very having the experience. My family was very excited. It is was our first time in Hawaii and this was a great experience.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Great Service!

Reviewed by: Jim

I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.

On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.

I will definitely use them again, and I highly recommend them for all transportation needs.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Right outside the airport! I was able to board smoothly even without speaking English. 空港出てすぐ！英語が話せなくてもスムーズに乗車できました。

Reviewed by: ちかこ

I was anxious because I couldn't speak English, but as soon as I exited the airport, I was able to check in at a yellow counter where they assisted me in Japanese. It was written that I should make a phone call, but I was flustered because I couldn't do it well, so I was relieved. The driver spoke English, but he was polite and that was great.

英語が話せず不安だったのですが、空港出てすぐにある黄色いカウンターにて日本語で受け付けしてくれました。電話をするように書いてあったのですが、うまくかけられなくて焦ったので安心しました。ドライバーさんは英語でしたがら丁寧でよかったです。

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Smile Activator

Reviewed by: Rose

I highly recommend this service!! It was the biggest smile I've seen on my husband in a long time! It was our 30 year anniversary Hawaiian trip and after that long flight, it was delightful to get a true Hawaiian greeting!! The young lady was gracious and very informative! She directed us straight to the shuttle service send took several pictures for our memory book. The flowers lasted 5 days and kept our condo smelling like a sunny floral garden.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Not bad

Reviewed by: Megan Rish

The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Wonderful Experience

Reviewed by: Megan Rish

Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.

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Kauai Airport Lei Greeting Service at Lihue Airport - Hawaiian Floral Necklace

A perfect way to start your Hawaiian vacation!

Reviewed by: Kari

I was worried they wouldn’t show up. Not only did they show up, but their sign was written exactly how I wanted it! I highly recommend this service!
A perfect way to start your Hawaiian vacation!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It is a quick and comfortable shuttle service. 迅速で快適な送迎サービスです

Reviewed by: あっこ

There was a desk located just outside the airport, which was easy to find. The shuttle pickup area was also nearby, so I hardly had to walk, and the wait time was about 10 minutes. The driver was friendly, and the experience was comfortable.

空港を出てからすぐの場所にデスクがあり、分かりやすかったです。シャトルが来る場所も近くてほとんど歩かず、待ち時間も10分程でした。ドライバーさんも感じが良くて、快適でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

There were discrepancies regarding matters after arriving at the airport from Japan. 日本から、空港に到着後の事柄が相違していた。

Reviewed by: ハワイ大好き

I was told in an email to call after arriving at the airport, but I couldn't get through. While I was lost, I spotted a Roberts Hawaii vehicle and, upon speaking to them, I learned that they were checking in at that location.

空港に到着後に電話するようにとメールで言われており、電話をしたがつながらず、迷っているとロバーツハワイの車を発見し話しかけたところ、その場所で受付をしていたと聞かされた。

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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Greeting Experience

Reviewed by: V.Shoto

It was a nice greeting but not worth 80 plus dollars. I was so confused because I thought it included a ride to the hotel. I would say please read carefully and be more informed on what you need as a traveler. Again it was nice but not worth the amount.

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Big Island Lei Greeting Service at Kona Airport - Hawaiian Floral Necklace

Do it!

Reviewed by: Yohana

It was so nice to arrive at the airport and be greeted with a lei. Our greeter was so kind and offered to take a picture of our family with our leis. He seemed genuinely happy for us to have arrived on his island. This was a surprise for my family so it was great to see their faces. The leis lasted all day. Two things to note: my flight info changed at the last minute and I was nervous that I would lose the money I paid and they wouldn’t be there when we arrived. I called multiple times, but the time difference didn’t let me catch them in the office. Someone did call me about my flight change, but I was in the air. I was pleasantly surprised to see the greeter there. But definitely call them if anything like that happens to you. Secondly, (in my own little world) I was expecting to be the only one greeted, but it’s one greeter for all the people who buy this package, so we waited for the family ahead of us who were greeted and took pictures. It almost ruined the surprise for my family, but since they had no idea this was happening, they waited patiently for me to turn their attention toward the greeter. They were still surprised.

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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Perfect

Reviewed by: Jeff

Thank you well done !!! As advertised and on time . Easy to find and the family liked it

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Kauai Airport Lei Greeting Service at Lihue Airport - Hawaiian Floral Necklace

Reliable service and beautiful lei

Reviewed by: Robert

My wife was surprised to tears when we arrived in Kauai and she saw a sign with her name on it and a smiling local with a beautiful lei to greet her on arrival. The look on her face was worth ten times the price of the lei. The lei was well constructed and fragrant.

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Kauai Airport Lei Greeting Service at Lihue Airport - Hawaiian Floral Necklace

Truly Awesome!

Reviewed by: CraigRanch

My son and his girlfriend”s plane was FIVE hours late and STILLL they got their leis! I was thrilled with them!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Regarding contact information 連絡先について

Reviewed by: ミッチー

It was stated that I could contact them in Japanese with a phone number, but no matter how many times I called, I couldn't get through. When I finally did get through, a staff member who couldn't speak Japanese answered, and I felt anxious because I couldn't communicate in English.

日本語で連絡ができると電話番号が記載されていましたが、何度かけても電話が繋がらずやっと繋がったと思いましたが日本語が話せないスタッフが出て英語が通じず不安な思いをしました。

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Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Had to do it again!

Reviewed by: Jeff

I had family members flying to Honolulu for first time back in 2019 and found I could have them receive Lei's as the came off the plane. I thought that sounded like a great greeting to Hawaii for the first time.

My family members loved it so much. I found out they were going to go back to Honolulu again because they fell in love with Hawaii. This time there was going to be a total of 5 family members traveling. I got them all Lei's.

Because of Covid, this time the greeters could not meet my family members at the gate when they deplaned. Everyone in my family still loved getting the Lei's when they reached the baggage claim area.

So be it a gift for yourself or family or friends, I highly recommend a Welcome Flower Lei Greeting at the airport.

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Big Island Lei Greeting Service at Kona Airport - Hawaiian Floral Necklace

Everything as promised!

Reviewed by: RRS

Beautiful leis and a very kind lady who presented the leis and gave us guidance on where we'd find our luggage and car rental.

Mahalo

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You will receive a confirmation call the day before. 前日に確認のTELがあります

Reviewed by: パリパリ

I received a call from the Japanese staff the evening before. Charlie Taxi was arranged and arrived to pick me up about 7 minutes before the scheduled time. I felt very secure using their service. I think it would be smoother to register a mobile number that can communicate or, if using the hotel phone, to provide the room number when making a reservation.

前日の夕方に日本語スタッフさんからTELがあります。
チャーリータクシーが手配され、約束の時間の7分前に迎えに来てくれました。
とても安心して利用できました。
予約の際には通じる携帯か、ホテルのTELの場合は部屋番号を登録しておくとスムーズだと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Welcome with a name board. ネームボードでお出迎え

Reviewed by: パリパリ

After exiting with the orange tape for pre-clearance, I was welcomed with a board that had my name on it, and after confirmation, the staff guided me to the pickup area. In reality, a Charlie Taxi was arranged, and I was the only passenger! I arrived at the hotel in about 20 minutes. I believe the attentive service is due to the impact of COVID-19, but I can only express my gratitude for the pleasant service during such difficult circumstances.

プレクリアランスのオレンジテープを巻いて出口を出たら、
名前の書かれたボードで迎えてくださり、確認後はスタッフが乗り場まで案内してくれました。
実際はチャーリータクシーが手配されて、乗客は私一人！
20分ほどでホテルに到着しました。
至れり尽くせりのサービスは、コロナのせいだと思いますが、
大変な状況の中で気持ちの良いサービスで感謝しかありません。

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Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Great Island Lei

Reviewed by: GaryAllen

Always a favorite for my wife to walk down the stairs after a long flight to see a person holding a placard with her name on it to greet her and welcome her with a beautiful island lei. I highly recommend the Deluxe Lei.

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Big Island Lei Greeting Service at Kona Airport - Hawaiian Floral Necklace

Lei Experience

Reviewed by: Mark Dyre

The representative was waiting for us and called to confirm we were there. Everything went according to expectations.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was consistently good. 安定に良かったです

Reviewed by: haru

Thank you for coming to pick me up without any worries!
I appreciate the smooth arrangements with no waiting time.
The staff are always kind and attentive, which makes me feel secure when making reservations.
I look forward to requesting your services again in the spring.
Thank you very much!

心配無くお迎えに来て下さいました！
待ち時間も無く、スムーズな配慮に感謝します
スタッフの方々も、親切で丁寧な対応にいつも
安心して予約できます
又春にお願い致します
有り難うございました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I felt safe even during the pandemic. コロナでも安心できました

Reviewed by: こころ

I felt safe even during COVID-19. I was very worried about the transportation between the airport and the hotel in Hawaii, where there were no Japanese tourists at all, but I was able to relax because they were very kind and accommodating. I definitely want to use this service again, and I look forward to it in the future.

コロナでも安心できました。日本人観光客が全くいない状態のハワイで空港とホテルの移動がとても心配が多かったのですが、とても親切に対応してくださいましたので安心して過ごすことができました。またぜひ利用したいと思いますこれからもよろしくお願いします。

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