Reviewed by: Sheila
I scheduled my shuttle going to kona airport at 7pm My driver was on time. He was very helpful and fun fo talk to. You will never get bored. I will definitely use this company when i go back to big island and need a ride. And it is also cheaper than a taxi.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/21 |
| Activity Date: | 2017/06/17 |
Reviewed by: Cheryl Hammond
Great service, were there to greet us and take our bags, on the shuttle within five minutes and quick drop off to hotel.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/05/25 |
Reviewed by: Q.T
The drivers we had to and from our vacation rental were very friendly and informational. It is a convenient and economical way to and from the airport. We would highly recommend this shuttle service.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/05/25 |
Reviewed by: Klhennessey
They were right there before luggage claim to get us with a lovely Hawaian greeting!
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/06/14 |
| Activity Date: | 2017/06/11 |
Reviewed by: Dali
I planned to surprise my wife with a leion Maui and it all worked really well, supereasy to find, you actually can't miss it! The name was not spelled 100% correctly, but other than that great service!
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/06/08 |
Reviewed by: Jackie
Thank you so much. The driver was at the airport when we arrived. He offered us water and was very friendly part of the aloha spirit. On the way he pointed out thing to see in town. He had travel magazines and a bus schedule. Great way to start a much needed rest. Thanks
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/06/06 |
| Activity Date: | 2017/05/09 |
Reviewed by: Maricel
You guys are efficient and professional. You guys made it so comfortable. I will use your service again when we go back in Hawaii. Cheers!
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/06/05 |
| Activity Date: | 2017/05/21 |
Reviewed by: Lois
Excellent service, very good driver -personable and exactly on time - actually a few minutes early!
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| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/28 |
| Activity Date: | 2017/05/25 |
Reviewed by: Mark from California
The booking process was very simple. We had to be picked up at 4:30 am, and the shuttle was there on time with no worries. Very personable driver and a pleasant experience. Would definitely do it again.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/04/25 |
Reviewed by: Detroiter
Welcome was great, young lady was very personable....walked us to baggage claim and gave us several ideas if things to do....She was great a geart first impression to Hawaii, you should be proud to have her on your staff.
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/05/12 |
| Activity Date: | 2017/05/07 |
Reviewed by: ColoradoVisitor
This was a nice way to arrive on the Big Island. As a bonus, the woman who greeted us knew everything about the airport and rental car locations. The pink and white colored orchid leis smelled fantabulous!
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/04/15 |
Reviewed by: Anne H.
I wolud recomend this to every one. The flower leis were beautiful and smelled so good. The lady that greeted us and presented us with our leis was so friendly and helpful. she gave us a warm aloha greeting and welcomed us to Hawaii. She offered to take picutres of us with our leis and helped us get our bags. She made us feel like friends coming to visit.
Aloha Anne,
Thank you so very much for taking the time to share your experience with our services! I will be sure to notify the greeter the effect she had when meeting you at the Honolulu International Airport, and I will also let the lei makers know your comment on the leis! Thank you thank you and have a wonderful week!
Mahalo!
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/04/27 |
Reviewed by: debiitsme
They took me even though they generally need more notice. They were at the hotel early
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/30 |
| Activity Date: | 2017/04/27 |
Reviewed by: Allan
45 minute wait for transport pretty pathetic.No organisation at airport end.
Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/03/27 |
Reviewed by: M.Desau
Reception at airport on arrival good..van driver came little late,not want to involve in any conversation started radio so we can't ask any questions no help with luggage loading had some one local lady driving went to drop her first no apology took additional half hour drive in traffic,not a good experience two points for car and greeting by another guy at airport
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/04/19 |
| Activity Date: | 2017/04/13 |
Reviewed by: The Alexanders
Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/18 |
| Activity Date: | 2017/04/12 |
Reviewed by: Jen
Great experience and would use them again. Driver was prompt and pleasant.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/03/20 |
Reviewed by: Jen
Great reliable service to and from airport. I was the only one in a large Mercedes van for 12 when I arrived at 5:30 am at OGG. Rates were competitive at $24 one way. Highly recommend.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/03/20 |
Reviewed by: Frequent travelers
We were met and greeted in the baggage area, with a sign of our name. They took all of our luggage to the vehicle and loaded it. The van was very clean and comfortable, and to our surprise we were the only passengers. The driver was pleasant and knowledgeable. We would not hesitate to use them again.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/03/26 |
Reviewed by: Laurie K.
We had to wait over 45 minutes in a long line before we could get on a shuttle. Every other person from the ship was long gone from the pier. The person who was checking people in was harried. We should have taken a taxi!!!
Warm Aloha,
Thank you very much for taking the time to post about your experience.
We apologize on behalf of Speedi Shuttle.Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
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| Packages: | Cruise Ship to Airport |
| Attended as: | Couples |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/04/08 |
Reviewed by: Judith
Shuttle arrived promptly and driver had communication with base to avoid traffic congestion.
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| Packages: | Cruise Ship to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/03/29 |
| Activity Date: | 2017/03/25 |
Reviewed by: Shakeidra
Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/03/29 |
| Activity Date: | 2017/03/26 |
Reviewed by: Washington Visitor
I called twice to verify my pick up location and STILL they didn't get it right and were therefore late with pick up! Driver played some obnoxious radio station during the entire trip so loud that no conversation was possible. Not a very pleasant experience.
Warm Aloha,
Thank you very much for taking the time to post about your experience. Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/27 |
| Activity Date: | 2017/03/24 |
Reviewed by: Duncan L
My ride was on time. The driver was very friendly and courteous.
He and Roberts did a good job in getting me to the airport.
Regards,
Duncan
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/27 |
| Activity Date: | 2017/03/05 |
Reviewed by: Paul
Driver was on time, friendly and helpful. I recommend Roberts for Airport transportation in Hawaii every time.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/26 |
| Activity Date: | 2017/03/22 |
Reviewed by: Flora Childs
Very smooth. Excellent driver. Price was right! Will definitely use again. Need to check out your activities.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/26 |
| Activity Date: | 2017/03/23 |
Reviewed by: Juli Reyes
These guys were punctual and nice!! A cheaper way to go!
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/25 |
| Activity Date: | 2017/02/27 |
Reviewed by: Susan
Excellent, the shuttle was waiting for us on our arrival. The driver was helpful and showed us many sights on the way. The hostess was was extremely helpful as my Mom was in a wheelchair. It was a perfect way to transfer to our hotel.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2017/03/22 |
| Activity Date: | 2017/02/23 |
Reviewed by: Mark Boyd
Great service. Terrific driver . Having to be picked up earlier than I would have preferred was something I could accept!
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/21 |
| Activity Date: | 2017/03/13 |
Reviewed by: Paul
I have to remind myself to always choose Roberts for transportation anytime we are in Hawaii. Courteous service and I do appreciate the name board and the lei welcome.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/03/21 |
| Activity Date: | 2017/03/17 |
Tips and suggestions
Reply from activity provider
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Aloha and mahalo for taking the time to write us a review! We are so happy that you and your family were pleased with your experience and I hope that you folks are making lots of wonderful memories here! Please take care and aloha!