Reviewed by: Missouri travelors
They were waiting for us when we arrived. Helped with luggage and got us to our hotel with no problem. Friendly driver. Made us feel welcome and relaxed after a long trip.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/03/18 |
| Activity Date: | 2018/02/23 |
Reviewed by: Jian
在取行李处,有人拿着写着你名字手牌迎接你。你就不用再找接你的shuttle bus了。服务周到,热情。
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/03/14 |
| Activity Date: | 2018/03/11 |
Reviewed by: Jian
在取行李处,有人拿着写着你名字手牌迎接你。你就不用再找接你的shuttle bus了。服务周到,热情。
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/03/14 |
| Activity Date: | 2018/03/11 |
Reviewed by: Pualilia
Pick up was on time
Driver was helpful and pleasant
Drive was fast and (luckily) without traffic
Trip was MUCH cheaper than other shuttles
Very happy
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/13 |
| Activity Date: | 2018/02/16 |
Reviewed by: Jian
服务不错,出机场就有人接机,还送上花迎接接。因我订的是接送机服务,还特别讲清楚送机的事宜。服务还是很周到的。
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/03/11 |
| Activity Date: | 2018/03/07 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/02/16 |
Reviewed by: Razorbacks
Bus driver on Maui was very nice and asked for forgiveness. She was sweet and informative. Kona gentlemen was nice also. Just late.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/10 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: Julie
There was someone waiting for me with a sign when I left the secured area. Told me what/who to look for after picking up my luggage. So glad to have a driver to West Maui, because I was tired after a long flight, and it was raining that night, making visibility a little harder for those who don't know the roads as well. Was safely delivered to my hotel, none the worse for wear!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/27 |
| Activity Date: | 2018/02/24 |
Reviewed by: Disguntled.
At the airport there was no signage or staff to direct me to the pickup area. Once I found it with crossing guard help, the driver didn't recognize the printed confirmation voucher. Once on the van the driver was very good. I would hesitate taking them again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/21 |
Reviewed by: xxxxx
The driver was on time and very polite. I had excellent experience with his service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/22 |
| Activity Date: | 2018/02/19 |
Reviewed by: BendThomas
After a long Trans -pacific flight, arriving at an airport undergoing renovations and expansions, what a treat it was to be greated by a smiling, beautiful woman with a placard listing my name, to escort us to our resort on the Kohala coast of Hawaii. She graciously welcomed us (complete with she'll leis), and a spirit of "Aloha ". The van was clean and cool, with a very courteous and professional driver. My traveling companion left his cell phone by mistake, and the dispatch folks were so understanding, and had his phone returned back to the Resort within the hour. I highly recommend this service.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/02/17 |
| Activity Date: | 2018/01/28 |
Reviewed by: Doug
Drivers very friendly and helpful. Phone staff quickly accommodated two itinerary changes. Would definitely use every time on Kona! Highly recommend!!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/02/17 |
| Activity Date: | 2018/01/26 |
Reviewed by: Bruce
Great personal customer service on all levels..........from the Roberts of Hawaii agent who greeted us with shell leis and directed us to luggage area, to the Roberts of Hawaii desk personnel, bellman who loaded luggage into their van, to van driver. Only 2 stops before ours to drop off other customers at their hotels. The entire experience was professional, efficient, pleasant and easy. Thank you Veltra! We will definitely utilize your service for future visits to Maui.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/13 |
| Activity Date: | 2018/01/18 |
Reviewed by: Senior traveler
An employee was standing at baggage claim with a sign with my and other names. Easy as it gets. Van was not yet there, but it was not a long wait. All employees were polite and helpful.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/12 |
| Activity Date: | 2018/01/19 |
Reviewed by: Kathryn C.
Second time booking a shuttle through Veltra and no issues. I would recommend them. Thumbs up!
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/07 |
| Activity Date: | 2018/01/27 |
Reviewed by: Bruce
The services provided were better than our expectations. Making advance reservations through Veltra was easy. We were met at the airport by a Roberts of Hawaii agent stationed at the bottom of the escalator. She was holding a sign with our name on it, greeted us with shell leis, and directed us to the luggage pickup area and Roberts of Hawaii desk. After we retrieved our luggage, another agent transported all bags to their van. A short time later we, along with several other customers, were driven to our respective hotels. Everyone was very professional, helpful and efficient. Veltra and Roberts of Hawaii made the entire experience a good one. Mahalo!
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/13 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2017/03/16 |
Reviewed by: Doug
Roberts/Veltra easily accommodated last minute changes on both legs. Their flexibility and friendly staff were very much appreciated. Would definitely use them again. Highly recommend!!
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/31 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/25 |
Reviewed by: Mike
Great service. They were waiting for us when we got off the plane. Took us right to a waiting van and off we went. Our driver was fun too.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/22 |
Reviewed by: NTW
Great service. Was a quick trip to hotel and bus driver was efficient.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/22 |
Reviewed by: Jody
Our flight was late, actually all of the flights were late that evening and yet a woman was there with a sign with my name, she welcomed us ,gave us a shell lei and let us know where the shuttle and driver was. He was lovely and drove us to our destination. Went like clock work.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/29 |
Reviewed by: ぽこぽこ
As a surprise for my family, I requested services for three people. Right at the airport exit, I quickly found the staff, who placed leis on my family, and they were very happy. Additionally, when we were picking up a taxi, they helped us hail one, which made us feel the quality of the service.
However, one disappointing point was that the woman who placed the lei on us looked nothing like the photos on the website, which was very disappointing. As someone who paid for the service, this aspect is quite unsatisfactory. If I had known about this in advance, I might not have made the reservation, so I hope for improvements in this area.
家族へのサプライズとして、3人分のサービスをお願いしました。
空港の出口で、すぐにスタッフの方がみつかり、レイをかけてもらい家族はとても喜んでいました。
また、その後タクシーを拾う際にも、タクシーにこえを掛けてくれ、サービスの良さを感じました。
・・・が、一点残念なのは、レイをかけてくれる女性が、ホームページの写真とはあまりにかけ離れていてとてもがっかりしました。費用をかけ、サービスを提供してもらう側としてはこの点は非常に不満です。
もしこのようなことが事前にわかっていたら申し込まなかったかもしれませんので改善を希望します。
| Rating: | |
|---|---|
| Packages: | オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2018/01/14 |
| Activity Date: | 2017/12/24 |
Reviewed by: Russ
Everything was as advertised! Flight arrival time had changed and I forgot to notify. I was worried the greeting would not happen. It did! Great job and thanks. My wife was surprised and thrilled with the beautiful lei.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/19 |
Reviewed by: Laura
Very happy with the service, all the staff very friendly, the bus very comfortable and the couple of times I used the service they always on time!!! Thank you!!!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/23 |
Reviewed by: Laura
Excellent service, very friendly, always on time. Transportation buses really comfortable.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/19 |
Reviewed by: Norman Weiler
Excellent, dependable service. I highly recommend them!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Kerri C
Speedi shuttle was there when our plane arrived. Smooth and friendly transport home. Would use them again!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Couples |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Melinda
On time and comfortable. No stress and easy to use
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/10 |
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