【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I arrived early and got to the airport in 30 minutes. I want to use this service again next time. 早めに来てくれ３０分で空港に着きました　次回も利用したい

Reviewed by: jo

I completed the hotel check-out early and, while waiting, they came to pick me up five minutes before the scheduled time, so I arrived at the airport ahead of time. It was very good, and I would like to use it again next time.

The limousine was full with other passengers. A man sitting in the front kept lifting himself off the seat to let people boarding later pass through to the back. I hope the driver, who knows it will be full, can instruct people to fill in from the back to make it easier for those boarding later.

早めにホテルのチェックアウトを済ませ待っていたら5分前に迎えに来てくれたので空港へ早めに着きました　とても良かったです　次回も利用したい
相乗りする人でリムジンが満員でした。手前に座った男性がその都度腰を浮かしてシートに立つようにしてあとから乗る人を奥に行かせようとしていた。満員になることを知っているドライバーが奥から詰めて着席するよう指示しないと、あとからの人は乗りにくいので改善してほしい。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Waikiki → Easy transfer using the airport shuttle. ワイキキ→空港シャトル利用でらくちん移動

Reviewed by: 横浜のハワイ大好きおじさん

I arrived a little early at the pickup location, and the driver from Roberts Hawaii greeted me, making for a smooth boarding experience; we were the first passengers. After boarding, we stopped at three or four hotels before heading to the airport, and all the other passengers were foreigners. By the way, on the way from the airport to the hotel, all the passengers were Japanese. The ride to the airport was smooth, and the fare was reasonable, so I definitely want to use this service again.

It mentioned that the fare included a tip, so I didn't give a tip for the ride from the airport to the hotel, but on the return trip, I saw the foreigners giving tips to the driver when they got off at their respective airlines. Seeing this made me think that I didn't need to give a tip when I got off, but I still ended up giving one. It's just a gesture of appreciation for the driver's service.

予約の時間より少し前にピックアップ場所に行くとロバーツハワイのドライバーから声を掛けていただきスムーズ乗車、私たちが最初の客でした。
乗車後3～４ヶ所のホテルを回り空港に向かったのですが他の乗客は全員外人さんでした。ちなみに空港からホテル利用の際は全員日本人でした。
空港到着までスムーズで料金もリーズナブルで是非また利用したいと思います。
料金にチップ込みとありましたので空港からホテルまでの利用ではチップを渡していませんが、帰りは外人さんがそれぞれ利用の航空会社で降りたときドライバーにチップを渡していました。これを見てしまったので自分が下りるときチップを渡たさなくていいと思いながらチップを渡しましたが。これも気持ちです、運転手さんのサービスに感謝です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport shuttle (Airport → Waikiki Hotel) 送迎シャトル（空港→ワイキキホテル）

Reviewed by: 横浜のハワイ大好きおじさん

As soon as I exited the building after clearing immigration in Hawaii, I saw an employee holding a sign for Roberts Hawaii. When I approached them, they guided me to the shuttle pick-up area, and I waited for about 10 minutes without any worries before smoothly boarding the shuttle. I was dropped off very close to the hotel, and the driver kindly informed me that this was the pick-up location for my return shuttle, which made me feel very reassured. I have used Roberts Hawaii's shuttle service several times, and their service is always friendly, so I would like to use them again.

ハワイ入国審査を終え建物を出ると直ぐにロバーツハワイの看板を手にした社員がいたので声をかけると、乗り場に案内してくれ何の不安もなく10分位待っただけでスムーズにシャトルに乗車、ホテル直近で下車しましたが、ドライバーから（帰国する際のシャトル乗車位置はこの場所）と丁寧に案内され、とても安心しました。何回かロバーツハワイの送迎シャトルを利用していますが、対応が親切でまた利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I can go home properly! ちゃんと帰れます！

Reviewed by: はちゃ

I was a little worried that they might not come to pick me up since I was running a bit late, but they arrived right on time! They also helped with my luggage and took me right to the front of my airline!

少し時間より遅れていたのでほんとに迎えに来るのか少し心配になりましたがちゃんと来ました！
荷物も入れてくれて、自分の乗る航空会社の前まで送ってくれます！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I found it right away! すぐに見つかりました！

Reviewed by: はちゃ

As soon as I exited the airport, there was a staff member, and when I spoke to them, they told me to go to a specific number. I went there and spoke to another staff member, and I was able to get on the bus right away!

空港を出て直ぐに案内の方がいるので話しかけたら、何番の所へ行ってくださいと言われるのでそこまで行き係の方に話しかけるとすぐにバスに乗れました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The meeting place is 待ち合わせ場所が

Reviewed by: ハワイは天国

I searched for the meeting place, but there was a person in a yellow shirt, so it wasn't a confusing location. It's a hotel just before Waikiki, so I arrived quickly. I will use it again next time.

待ち合わせ場所を探しましたが黄色いシャツの人がいて迷うような場所ではないです。ワイキキの手前のホテルなのですぐに到着しました。次も使います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was a bit flustered, but... ちょっと焦りましたが

Reviewed by: ハワイは天国

I was flustered because I arrived late, but when I got to the hotel, the driver looked apologetic for being delayed due to traffic. He took me close to the airline counter. Considering the price, I will use this service again.

遅れてきたので焦りましたが、ホテル前に来て、渋滞で遅れたとドライバーはすまなそうにしていました。航空会社のカウンター近くまで運んでくれました。値段を考えると次も利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I'm glad I could return comfortably. ゆったり帰れて良かった。

Reviewed by: あさやん1206

Although it was a less busy time, there were fewer people and hotel visits, allowing me to leave for home feeling relaxed. However, it's obvious that the drivers mostly only speak English, so it's advisable to have at least a basic understanding of English for handling minimal trouble in case of accidents or delays.

空いてる時期だったとは言え、人数もホテル巡回数も少なめで、ゆったりとした気分で帰国の途に着けました。ただ、当たり前なんですが、ドライバーはほぼ英語しか不可なので、事故とか遅れたとかの時の最低限のトラブル対策の英語は出来た方がいいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Feeling good about returning home. 気分良く帰国

Reviewed by: ace

This is my fourth time using the service. Usually, the driver asks which airline we are using, but this time, they just took us to the lobby of our airline without asking anything. It made for a very pleasant experience.

Actually, the hotel pickup was about 10 minutes late, so I was a bit anxious, but in the end, it was all forgotten. Thank you very much.

今回が4回目です。
いつもはドライバーが、どこの航空会社かたずねてましたが
今回は何も聞きもせず我々の利用航空会社のロビーの前に
着けてくれ　とても気分よく利用できました。

実はホテルのお迎え時間が10分ほど遅れたので多少不安でしたが
結果帳消しです。
ありがとうございます。

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Fly Shuttle Airport Transportation To and From Waikiki Hotels & Resorts

On time/roundtrip

Reviewed by: Duncans

Both drivers were on time, courteous. Very easy access upon exiting airport. Very responsive phone access. Would use again. Thank you.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Be prepared for a wait. 待ち時間を覚悟して。

Reviewed by: あさやん1206

Since it was early in the morning around 9 o'clock, there were hardly any customers, and we waited about 30 minutes until departure. After that, a group arrived, and once the number of passengers was sufficient, we departed. This bus had a type where luggage was stored in the back, and I was able to sit comfortably in my seat.

朝早い９時ごろだったので、お客さんはほとんどいなくて出発まで30分ほど待った。
その後グループが来て人数がまとまったので発車となった。
今回のバスは後ろに荷物を積むタイプで、座席にはストレスなく座れた。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you for waiting. 待ってくださいました

Reviewed by: かりみ

This is my second time in Hawaii. Last time, I used the shuttle service from H●S. I thought this time would be similar, where we would board the vehicle in the order we arrived and depart. However, since there were three groups of users, everyone waited for us because we were delayed picking up the stroller. During the ride, there were no issues with communication, just confirming the hotel and the order of stops.

ハワイ2回目。前回はH●Sさんの送迎を利用しました。
前回は来た順に車に乗り込み＆出発…だったので今回も同様かなと思いきや、私たち含め3組の利用者だったためか、ベビーカーのピックアップで遅れた私たちをみなさん待っててくださいました。
道中は、ホテルの確認や、何番目に止まるなどの確認くらいで、コミュニケーションには問題がなかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It wasn't very far from the airport to the bus boarding area, and I felt relieved to see someone in a pink aloha shirt right away. 空港を出て、バスに乗る場所までは、それほど遠くはなかったですし、ピンクのアロハシャツを着てられて、1目で分かり安心でした。

Reviewed by: クマ

At the bus stop, there was a Japanese person who had just arrived and seemed a bit anxious about various things, but it was nice to be able to chat casually.

バス乗り場には、日本人の方がいて、着いたばかりで、色々不安がありましたが、気軽にお話ができて良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again. また利用したいです

Reviewed by: mikan

I used this service to transfer from the airport to the hotel. I was worried because it took longer than expected to go through immigration due to the holiday rush and the fully booked flights, but I quickly spotted the shuttle buses lined up right outside the exit, with plenty of staff in yellow uniforms. The driver also drove safely and handled my luggage with care. I would like to use this service again when I visit Hawaii.

空港からホテルへの移動で利用しました。
連休で飛行機も満席だったため、入国に思いのほか時間がかかったため心配しましたが、出口を出たところに送迎のバスがたくさん停まっていたところで、黄色の服を着たスタッフが沢山いたのすぐに分かりました。
ドライバーさんも安全運転で荷物を丁寧に扱ってくださいました。
ハワイにいった時はまた利用したいです

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I just made it in time! ぎりぎり間に合った！

Reviewed by: きく

The immigration area was quite crowded, and I ended up being late for the meeting point, but thanks to the staff from Roberts Hawaii who showed me where the shuttle was, I was able to board. I'm grateful for that.

イミグレがかなり混雑しており、集合予定に遅れてしまいましたが別便のロバーツハワイの方がシャトルの場所を教えてくれたおかげでなんとか乗車することが出来ました。感謝です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you very much for your help. 大変お世話になりました

Reviewed by: ひざら

I was worried that it would be a cramped little car since it was a shared ride, but I was relieved to find that it was a spacious vehicle where I could sit comfortably all the way to the hotel.

I caused a bit of a problem when I forgot the bag of duty-free items I had purchased on the plane, leaving it at my feet while I waited outside on a chair for the other passengers to gather. I was feeling a bit dazed from jet lag.

I realized I had forgotten it while we were driving, and I was panicking about what to do. However, it seemed that the local staff and the driver were coordinating about lost items, and when we arrived at the hotel, they showed me a picture of my forgotten belongings to check if I had left anything behind.

The driver asked me to call the tour company for assistance, so I requested help from a Japanese staff member at the hotel, and they successfully arranged for my items to be delivered back to me on the next shuttle.

I was worried that my first day would be ruined, but thanks to their warm support, it turned out to be a great start to my trip. Thank you very much!!!

乗合いなのでぎゅうぎゅうの小さい車だったらいやだなと思っていたのですが、ゆったりめに座れる大きい車で安心してホテルまで連れて行ってくれまして。

私が一つ問題を起してしまい、乗客が集まるまで外の椅子で待っているときに
時差ぼけでぼーっとしていたせいか、機内で購入した免税品の袋を足元に置いたまま忘れて乗車してしまいました。

走行中に忘れたことに気付き、どうしようかと一人で焦っていたのですが、現地スタッフとドライバーさんが忘れ物の連携を取っていてくれたみたいでホテルに到着した際忘れ物をしてないか私の忘れ物の画像を見せてくれました。

対応はツアー会社に電話して欲しいとドライバーさんからお願いされたので、ホテルの日本人スタッフの方に電話をお願いして次の送迎車の便で無事ホテルまで届けてくれました。

初日から気持ちが落ち込みそうでしたがとても暖かいご対応をいただき良い旅行の初日となりました。ありがとうございました！！！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Everything was wonderful except for the slight wait! 少し待たされた以外は素晴らしい！

Reviewed by: KEI

As soon as I exited immigration, I met with the staff who guided me to the pickup area. The staff at the pickup point were informed and responded appropriately. I waited for about 20 minutes, but the journey to the hotel was very smooth. The driver was also very helpful with loading and unloading my luggage, and their service was excellent and kind. If I had to mention one thing, it would be that since multiple buses were departing for different destinations, I would have appreciated being informed about how much longer I would have to wait before I had to ask. With that, everything would have been perfect. I will also be relying on your service for the return trip from the hotel to the airport.

イミグレでるとすぐ係の方に出会い乗り場を指示案内。
乗り場の係の方に連絡が行き適宜対応されました。
20分ほど待たされましたが、ホテルまではとてもスムーズ、ドライバーも荷物の積み下ろしを手伝ってくださりとても対応が良く優しかったです。
強いて言えば、他方面へのバスは何台も出発していたので、あとどの位待つのかこちらから聞く前に教えて欲しかったです。これがあれば完璧でした。
また、帰りのホテルから空港までもお世話になります。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Not enough smiles. 笑顔が足りない

Reviewed by: Hiro

The kiosk staff. A blank expression is no good. The first impression is important. It's better to greet with a smile, right? It makes you feel at ease. Everything else was good.

kioskの方。無表情なのはノーグッドです。最初が大事。笑顔でお出迎えした方が、いいですよね。安心しますよ。後は、良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: のぶりん

I used it for the first time.
I usually include transportation with my tours.
It was inexpensive, friendly, and convenient. I want to use it again, so I also booked it for my return flight.

初めて利用しました。
いつもは、ツアーの送迎つけていました。
安くて親切で便利でした。また利用したくて、帰国便も予約して利用しました。

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Kauai Lei Greeting at Lihue Airport - Traditional Fresh Flower Welcome

So glad I found Kauai Fresh Flower Greeting Service!!

Reviewed by: Pam

My daughter and son-in-law are visiting Kauai for the first time and I wanted their visit to be so special. I couldn't be there to greet them, but I'm so glad that Don could be there for me. He had amazing communication with me as soon as their plain landed all the way to when he got home from greeting our kids. He did an amazing job and even sent me pictures!!! I couldn't have asked for a better way for them to start their trip and they were thrilled with this special greeting!! AND, I got a great deal with the buy one get one free special!!!

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Ride to airport from hotel in waikiki

Reviewed by: Meg h

Thank you for accommodating our very last minute request for a shuttle to the airport from our Waikiki hotel.
Shuttle arrived on time. Provided a relaxing trip to airport.
Driver was very nice and informative.
Would highly recommend this company.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Pick-up in 10 minutes. 10分前にお迎え

Reviewed by: プリン

I used the service for a round trip.
The airport transfer arrived earlier than the scheduled arrival time at the hotel.
The driving was smooth, and the air conditioning in the car was effective, making it comfortable!

往復で利用しました。
空港までの送迎は、ホテル到着予定時間より早めに来ていました。
運転もスムーズで車内のクーラーも効いていて快適でした！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They were very kind. とても親切でした

Reviewed by: akko

Since it was early in the morning, I was the only user. Even while waiting at the airport, they were friendly and helpful during both boarding and alighting.

早朝だったため、利用者は私ひとりでした。空港で待ってる間も声をかけてくれたり、乗車時も降車時もとても親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Trust and achievements 信頼と実績

Reviewed by: ちゃーまん

I have been using this service for nearly 10 years now. Since it's a transportation service, I don't expect anything special; as long as I arrive at my destination smoothly and safely, that's good enough for me. This time, due to the unfortunate accident at Haneda, my arrival was delayed by over three hours, but I was picked up and taken to the hotel with minimal waiting time. Of course, I will use it again for my return trip.

もうかれこれ10年近く毎年お世話になっています。
送迎サービスなので特別なことは期待せず、スムーズかつ安全に目的地に到着できればそれでOK。
今回は羽田の痛ましい事故の影響で３時間以上到着が遅れましたが、たいした待ち時間もなくホテル前まで送っていただきました。
もちろん帰りも利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です。

Reviewed by: ミルミル

I used it from the airport to my accommodation. The staff's response was good, and even though it was a last-minute reservation, it was very helpful.

空港から宿泊地まで利用しました。
スタッフの対応も良かったし、直前の予約でしたがとても助かりました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was perfect for solo travel. ひとり旅にぴったりでした。

Reviewed by: リーフ

It was a solo trip. This was my first time using it, but it was easy to understand and I didn't get lost at all. It was very comfortable. I would like to use it again.

ひとり旅でした。今回、初めて利用しましたが、分かりやすくて迷うこともありませんでした。非常に快適でした。また利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was smooth. スムーズでした

Reviewed by: tomot

It was smooth and on time!

We passed through various hotels and arrived at the airport on time.

The driver was friendly and nice.

時間通りにスムーズでした！

いろんなホテルも経由して、時間通りに空港まで、いけました。

運転主さんも気さくで良かった。

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Maui Kahului Airport Honeymoon Romantic Flower Lei Greetings for Couples

Exciting Hawaiian Memory

Reviewed by: Rose

My niece, her fiance,their children & nanny arrived in Maui to a beautiful greeting. They recieved Leis and were excited to begin their wedding adventure. They said the young lady greeting them was very accommodating and made them feel very welcomed.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Suitcase... スーツケースを……

Reviewed by: あさやん1206

The shared shuttle bus had a luggage rack inside. At the airport, the driver loaded the bags for us, but at the hotel, we had to unload them ourselves. With H◯S, customers are not required to unload their bags, so I was very disappointed this time.

混乗の乗り合いバスで、荷物置き場が中の棚になってるタイプの車。
空港ではドライバーが積んでくれたが、ホテルでは自分で降ろさせられた。
H◯Sならお客様には降ろさせないので、今回はとてもガッカリした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I never want to use this again. もう２度と利用したくない

Reviewed by: Tommy

I will write about something very disappointing that cannot be overlooked.

This concerns the airport transfer from the hotel.

For future reference, I would like to clarify whether "VeLTRA" is at fault or if the local operator "Roberts Hawaii" is to blame.

The situation made me suspect a lapse in arrangements. I would like to continue using VeLTRA, so I am sharing the following experience.

1. Change of pickup location
- The operating company should have known about this at the time of booking or at least two weeks in advance.
- If there was a possibility of changing the pickup location, it would have been disappointing to not be able to book with a company that guarantees the original pickup location.
- I can't help but wonder if this is a company that only accepts bookings and informs customers later.

2. Incorrect meeting time when notified of the change in pickup location
- I received a message from VeLTRA the night before, but it would have been critical if I had not been able to get in touch.

3. The pickup vehicle was one hour late
- I had to stand on the sidewalk for an hour waiting.
- They said it was due to traffic, but I had just returned a rental car and checked the usual road conditions at the time of pickup, which were normal, yet the vehicle was still an hour late.
- There was a possibility of missing my flight. Fortunately, I happened to talk to another driver from the operating company, who contacted them via radio. For reasons unknown, I was able to get into that driver's vehicle, but it was terrifying to think about what would have happened if I hadn't been able to.

4. No communication regarding the delay of the pickup vehicle
- After waiting for ten minutes without the vehicle arriving, I called the local contact, and they said it would arrive in five minutes. However, even after five minutes, the vehicle still did not arrive.
- After another ten minutes, I called again, and they said they would check and call me back. However, there was no communication even after an hour.

がっかりでは済まされない非常に残念な事を書きます。

本件は、ホテルから空港の送迎に関しての事です。

今後のために　「ＶｅＬＴＲＡ」　が悪いのか
現地催行会社の「ロバーツハワイ」が悪いのか
ハッキリさせて欲しいと考えます。

手配漏れを疑いたくなるような状態でした。
これまで通り、今後もＶｅＬＴＲＡを利用したいため以下の体験談を書きます。

１．迎え場所の変更
　　　　・催行会社は、予約した時点、または２週間前には
　　　　　分っていたはず。

　　　　・迎え場所が変更になる可能性があるなら
　　　　　迎え場所が変更にならない催行会社を事前に探して
　　　　　予約できたため残念。
　　　　　※予約だけ受け付けて、後で知らせればよい程度の
　　　　　　レベルの催行会社なのでは？と疑いたくなる。

２．迎え場所の変更時連絡があった歳、集合時刻の間違い
　　　　前日夜にＶｅＬＴＲＡから連絡があったが
　　　　もし連絡が取り合えなかったら致命的。

３．迎え車が遅刻　１時間
　　　　・歩道での集合のため、立ちっぱなしで１時間。

　　　　・渋滞のためと言っていたが、当方、直前にレンタカーを
　　　　　返却しているため集合時刻時点では、普段通りの
　　　　　道路状況を確認していたのにも関わらず１時間遅れ。

　　　　・フライトに間に合わない可能性もあった
　　　　　何故なら、たまたま催行会社の別の車のドライバーと
　　　　　会話できて、催行会社に無線連絡してくれて
　　　　　理由は不明だが、急遽、そのドライバーの車に乗れたが
　　　　　その車に乗れなかったらと思うと恐ろしい。

４．迎え車の遅刻に対して一切の連絡なし
　　　　・１０分たっても迎えの車が来ないため、こちらから
　　　　　現地連絡先へ電話したところ、５分で到着するとの由
　　　　　結果５分経過しても迎えの車は来なかった。

　　　　・更に１０分経過後、再度、こちらから電話した所
　　　　　確認して折り返すとの由
　　　　　結果、１時間たっても一切の連絡なし。

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