Reviewed by: Ryan
Eric did an excellent job and his commentary was very interesting and educational.
| Rating: | |
|---|---|
| Packages: | Standard Full-Circle Tour [Temporarily Unavailable] |
| Attended as: | Couples |
| Posted on: | 2023/03/26 |
| Activity Date: | 2023/03/24 |
Reviewed by: Pat Tompkins
Very knowledgeable guides. Good entertainment. Really enjoyed.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2023/03/26 |
| Activity Date: | 2023/03/01 |
Reviewed by: Frances Morgan
Awesome day on the Big Island. A full day with a coffee farm, tour of the Volcanoes National Park, then stargazing on a clear night. Our Tour guide Aaron was the best. His knowledge of Hawaiian culture, the volcano, and then the night sky was awesome. He was so helpful and kind. This was a once in a lifetime experience. The volcano stopped erupting a few days after our tour. So, we felt so lucky to get to see an active volcano. Be sure to take a sweatshirt or jacket. It got cold in the evening. It is a full day, but so worth it.
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Families |
| Posted on: | 2023/03/25 |
| Activity Date: | 2023/02/28 |
Reviewed by: りぃちゃん
The cheerful driver provides sightseeing explanations in English at key points. If you want to see the city, take the Red Line. For local dining, use the Green Line, and for views of Diamond Head's crater and the East Coast, take the Blue Line. It's a bit pricey, but it's an efficient way to tour, and it's safe, so I'm glad I took it every day. I definitely got my money's worth! By the way, during the first week of my stay, I used the trolley, and in the second week, I used the local bus. The trolley is a relaxed way to travel and is definitely fun!
陽気なドライバーさんが要所要所で英語で観光説明してくれます。街を見るならレッドライン。ローカルダイニングに行くならグリーンライン、ダイアモンドヘッドのクレーターや東海岸の景色
ならブルーライン。少しお値段は高いけど、効率良く観光できて、治安も安全なので、毎日これに乗って良かった。しっかりと元を取れましたよ!
ちなみに、滞在1週間目はトローリー、2週間目は地元のthe busを利用しました。トローリーは、気楽に旅できて、断然、楽しいです♪
| Rating: | |
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| Packages: | 4日間乗り放題パス |
| Attended as: | Couples |
| Posted on: | 2023/03/25 |
| Activity Date: | 2023/03/04 |
Reviewed by: ゆうゆ
As always, the driver was cheerful and kind. You can use the service with peace of mind even if you don't understand English. Thank you very much for taking good care of my suitcase.
いつもながら陽気で親切な運転手さんでした。
英語がわからなくても安心して利用できます。
スーツケースも大事に扱っていただき本当にありがとうございました。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/25 |
| Activity Date: | 2022/07/19 |
Reviewed by: Telisse Stanfield
My only complaint was that I couldn't see the sunset and the show at the same time. But it was so wonderful and relaxing. The food was great. The entertainment was amazing. The view was breathtaking.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2023/03/25 |
| Activity Date: | 2023/03/23 |
Reviewed by: あっきい
I was picked up on schedule. The meeting point was the hotel name, but when I read the voucher carefully, it turned out to be the trolley stop facing the street. The horseback riding was enjoyable as we walked along the coast. My stay in Haleiwa was just under an hour, which was perfect for me. I also enjoyed the recommended garlic shrimp, which was delicious.
スケジュール通りに送迎してもらいました。待ち合わせ場所がホテル名でしたが、バウチャーをよく読んだら実際は通りに面したトロリー乗り場でした。乗馬は海沿いを歩いて楽しく過ごしました。ハレイワでの滞在時間は1時間弱でしたが私にはちょうどよかったです。オススメのガーリックシュリンプも美味しくいただけました。
Thank you for your valuable feedback.
We sincerely apologize for any disappointment we may have caused you.
We will take your comments into account and strive to improve our plans in the future.
貴重なご意見ありがとうございました。
お客様に残念な思いをさしてしまって誠に申し訳ありません。
お客様のご意見を今後に活かしプランの改善に努めさせていただきます。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン(2024年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/25 |
| Activity Date: | 2023/03/23 |
Reviewed by: Julie
We really enjoyed our experience on this tour. Our tour guide, Aaron was very informative! I mean who better to have for a tour guide than a history teacher!! The only part that could use some improvement are the meals. We expected a meal with more substance.
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2023/03/23 |
| Activity Date: | 2023/03/14 |
Reviewed by: マサイトウ
There were no issues with the pickup from the hotel, the guidance to the boarding, or the transfer to the hotel after disembarking.
As for the whales, they would briefly appear at the surface and then dive below for about 15 minutes. Many participants were intently watching the surface of the water, and when a whale did appear, cheers erupted, with everyone shifting their gaze in that direction, repeating this process.
My initial expectation was to see the whales up close while being splashed by seawater, but it turned out to be more of a distant viewing experience. The captain made efforts to capture them on camera, but I felt that approaching this with high expectations carries significant risks.
集合ホテルからのピックアップ、乗船迄の誘導、下船後のホテルへの移動については全く問題ありませんでした。
問題のクジラですが、水面に僅かに姿を現したかと思うと、15分程度海面下に潜ってしまいます。
多数の参加者が目を凝らして海面を注視しているので、現れると歓声が上がり、そちらの方向に全員が視線を移す、と言う繰り返し。
事前のイメージでは、海水を浴びながらクジラを間近で見られる、と言うモノでしたが、かなり遠景でのウォッチングでした。
船長さんも努力下さり、何とかカメラには納められましたが、大きな期待を持って臨むにはリスクが高いと思いました。
Thank you very much for joining our cruise. We are all disappointed that you weren't able to see enough whales. The captain did his best to make it happen, but we are glad you were able to see some. Please come again. We hope to have you experience many whales up close next time.
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測が充分に見られなかった様子でスタッフ一同残念に思っております。出来る限りのことは船長も努力しておりますが少しでも見れたことを嬉しく思います。是非またお越し下さい。次回は沢山のクジラを身近で観れたらと思います。
| Rating: | |
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| Packages: | 【お子様乗船料無料キャンペーン】ホエールウォッチ |
| Attended as: | Friends |
| Posted on: | 2023/03/23 |
| Activity Date: | 2023/03/21 |
Reviewed by: Michelle and Tom
The friendliest staff and best boat ride around! Best day ever!!
| Rating: | |
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Couples |
| Posted on: | 2023/03/23 |
| Activity Date: | 2023/03/21 |
Reviewed by: Luvs Kauai
There was 2 couples in our party. We all though the tour was beautiful and well worth it.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2023/03/23 |
| Activity Date: | 2023/03/21 |
Reviewed by: Kara
Felt very personalized, the vehicle was a smaller van and not a large bus
Hello Kara,
Thank you so much for your review. We like to keep our tours to small groups so it feels a little more personalized. But we are glad you had a good time on our tour. We hope you got to see and eat a lot on the tour. Thank you again for your kind review and we hope you had a great experience in Hawaii.
Mahalo
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/17 |
Reviewed by: Kara
Food was really yummy, and the entertainment was so fun! A fun date night away from restaurants
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/19 |
Reviewed by: Kara
Early, however really great. it is timed to just be aware when your going up.
Malasadas are an awesome end!
| Rating: | |
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| Packages: | Diamond Head Sunrise Hike & Leonard's Bakery Malasada |
| Attended as: | Families |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/20 |
Reviewed by: Kara
Been to PH a few years ago, and this tour was a good tour to get what you want to really see Arizona and Missouri
| Rating: | |
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| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/20 |
Reviewed by: Kara
The Arizona was an amazing experience. The rest of the day was great however we wished for a bit more time of the ground, besides that great tours
| Rating: | |
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| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/22 |
Reviewed by: Kara
Not only does it cover so many aspects of the island, you have an excellent guide the full time that makes you understand each area you are stopping at and the history!!
Aloha Kara, and thanks for your kind words. We're glad you enjoyed the tour, and we thank you for choosing Kailani Tours!
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Friends |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/22 |
Reviewed by: tabor
thank you for this service, it is much needed.
a good cost & very realible
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/20 |
Reviewed by: SUZU
Our guide, Stephan, was wonderful. Out of the 10 tour participants, 8 were Americans, but he provided a lot of explanations and support in Japanese. Stephan is also a photographer, and he took beautiful photos that looked like wedding pictures under a perfect starry sky! Thank you very much!
ガイドのステファンさんが素晴らしかったです。ツアー客10人中、8人はアメリカ人の方でしたが、日本語でたくさん説明&フォローしていただけました。ステファンさんは、さらに写真家で、
満点の星空のもとウェディングフォトのような素敵な写真を撮っていただきました!
ありがとうございました!
| Rating: | |
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| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Couples |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/17 |
Reviewed by: Lindsay B
Gail was awesome, helpful and blast to tour with, she went above and beyond to help everyone safely and even baked cookies . She was outstanding and informative even about other island fun...knowledgeable!
| Rating: | |
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| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Couples |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/11 |
Reviewed by: ゆきちゃん
The guide provided detailed explanations about various topics (Haleiwa, horseback riding, and the shops). Horseback riding was also enjoyable as we rode along the coast.
ガイドさんは色々説明(ハレイワのこと、乗馬について、お店について)を丁寧にしてくれました。
乗馬も、海岸を通り気持ちよかったです。
Thank you for your review.
I'm glad to hear that you enjoyed horseback riding by the seaside.
If there is another opportunity, I look forward to serving you again.
レビューありがとうございます。
海辺の乗馬を楽しんでいただけたようで嬉しいです。
またの機会がございましたら、よろしくお願い致します。
| Rating: | |
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| Packages: | 海辺乗馬付きプラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/03/20 |
| Activity Date: | 2023/03/18 |
Reviewed by: zoe
loved the experience, especially with the naturalists!! would recommend to bring sunscreen, it can get hot on the decks. the boat will wander around until a whale is spotted, and stick to that spot for the majority of the time
| Rating: | |
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| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Friends |
| Posted on: | 2023/03/20 |
| Activity Date: | 2023/03/17 |
Reviewed by: ace
I used the airport to hotel shuttle bus. This is my third time using it. The hotel is Waikiki Sunset, located on the outskirts of Waikiki, so it's fun to visit various hotels along the way from the airport, as it's the last stop. The driver was kind and it was a good experience.
空港~ホテル送迎シャトルバスの利用です。
三回目の利用です。
ホテルはワイキキのはずれのワイキキサンセトなので
空港からは最後、空港までは最初で色んなホテルを
巡ることができ楽しいです。
ドライバーも親切で良かったです。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/03/19 |
| Activity Date: | 2023/03/16 |
Reviewed by: ナナちゃん
I took the full course for four days. The driver was kind and cheerful, making for a very enjoyable sightseeing experience in Hawaii.
四日間全コース乗りました。
ドライバーさんも親切で陽気でとても楽しいハワイ観光をする事が出来ました。
| Rating: | |
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| Packages: | 4日間乗り放題パス |
| Attended as: | Families |
| Posted on: | 2023/03/19 |
| Activity Date: | 2023/02/25 |
Reviewed by: mei
I was asked for the name of the airline, but I wish they had asked me if the terminals were different for my destination. I got off at Terminal 1, but the terminal for flights to Japan was Terminal 2, so I had to walk a bit. The ground assistant at Terminal 1 kindly came outside to show me the way to the terminal.
エアラインの名前は聞かれたのですが、行き先でターミナルが違うのならば聞いて欲しかったです。
第1ターミナルで降りたのですが、日本行きのターミナルは第2で、少し歩きました。
第1ターミナルのグランドアシスタントが親切にターミナルの外まで出て行き方を教えてくれました。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2023/03/19 |
| Activity Date: | 2023/03/17 |
Reviewed by: Lee Family
Had a great time. Definitely would recommend the Royal seating. We left an hour early and arrived a few minutes late, so plan your time wisely with traffic. All you can eat buffet was worth it. Had a few great laughs, enjoyed all the entertainment, crowd participation and cultural teachings. A must do on your list.
| Rating: | |
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Couples |
| Posted on: | 2023/03/18 |
| Activity Date: | 2023/02/24 |
Reviewed by: まーちょん
The pickup arrived at the hotel. I had been waiting well before the scheduled arrival time, but even after 15 minutes past the time, they still hadn't come. It said not to leave the location and to call if they were more than 5 minutes late, but since I was in a foreign country, I wasn't sure how to make a call, and I was just anxious.
Since there were two of us participating, I had one person wait at the location while I went back to the lobby to ask the hotel staff to help me make a call. During the call, the bus arrived 15 minutes late. I thought that if I had been alone, I might have been left behind while I was away. The driver didn't apologize or anything, and while he did see us off with a smile when we got off, I felt that a 15-minute delay without any communication was quite unacceptable.
ピックアップはホテルに来て頂けました
到着予定時刻よりだいぶ前から待機してたのですが、15分過ぎても来ず、ピックアップの時間を5分過ぎても来ない場合、場所を離れず電話してくださいとありますが、外国なので電話もよくわからず、ただただ不安でした。
二人で参加していたので、一人にはその場所で待っててもらい、その間にロビーに戻り、ホテルの人に頼んで電話してもらうことに。
電話の最中に15分遅れでバスが到着。
もしも1人であれば席を外している間に置いていかれたのではないかなとも思いました。
ドライバーの方も謝罪とかはなく、降りる際は笑顔で見送ってくださいましたが、さすがになんの連絡もなく15分の遅れはひどいなと感じました。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/03/18 |
| Activity Date: | 2023/03/16 |
Reviewed by: Karen Parson
Know,edgeable, charming and experienced guide made the tour much more than a drive.
Mahalo for joining us Karen! Mahalo for providing your feedback! We will share it with the team. Me ke aloha pumehana, Poly Ad
| Rating: | |
|---|---|
| Packages: | Road to Hana Tour with Pizza & Salad Lunch |
| Attended as: | Couples |
| Posted on: | 2023/03/18 |
| Activity Date: | 2023/02/21 |
Reviewed by: Me Ber
It was a fun time, informative and beautiful. The staff were kind and knowledgeable.
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2023/03/18 |
| Activity Date: | 2023/03/16 |
Reviewed by: ごんざ
Everything was on time, and I was able to find the meeting place without any trouble. There were four hotels, and about 16 people gathered, so the meeting time was a bit early at 9:35 for a 13:15 departure. The driver was friendly and made the experience enjoyable.
時間通り、集合場所も迷うことなく利用できた。
ホテルは4か所、16人ほど乗り合わせたため、13:15出発に対して9:35集合と少し集合時間は早めだった。
運転手さんが気さくで気持ちよく利用できた。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/03/17 |
| Activity Date: | 2023/03/15 |
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An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Ryan, Eric will love to read the kind words you left about his service! Mahalo for the feedback and we hope you visit us again!