All Reviews for Sightseeing / Guided Tours

It was a fun tour packed with activities. Our guide Daisuke and our driver Mahea, who was born in Hawaii, both did their best to show us around. It was disappointing that many shops in Haleiwa were closed for Thanksgiving, so we couldn't explore the town, but instead, they took us to Dole and the King Kamehameha statue. Starting with malasadas, the food was satisfying throughout the tour.

Although I had the earliest pickup, I made the regrettable mistake of sitting behind the driver's seat. Since it was a coastal drive, sitting on the right side would have allowed me to enjoy the scenery better.

Even though we couldn't stroll around Haleiwa on Thanksgiving, I still wanted to take pictures of the signs. I mentioned that I was looking forward to encountering sea turtles, so our guide Daisuke made a great effort to find them for us. Unfortunately, there weren't any on the beach, but I was able to see a turtle's head popping out of the water with my own eyes. Instead, I was lucky to encounter seals sunbathing.

I would like to have a revenge tour of Haleiwa, but overall, it was a satisfying day.

　盛りだくさんで楽しいツアーでした。
ガイドのダイスケくん、ハワイ生まれのドライバーのマへア2人とも一生懸命に案内してくれました。感謝祭で、ハレイワの街はお休みの店舗ばかりで、散策できず残念でしたが、代わりにドールと、カメハメハ大王像に連れて行ってくれました。マラサダに始まり、食も満足なツアーでした。
　1番早いピックアップだったのに、運転席の後ろ側の席に座ってしまったのが、痛恨のミスでした。海沿いのドライブなので、右側に座ったほうが、景色を楽しめます。
　感謝祭でハレイワの街の散策が出来なかったけど、看板の写真だけでも撮りたかったです。
　私がウミガメに出会えるのを楽しみにしてると話したので、ガイドのダイスケくん一生懸命探してくれました。残念ながら海岸にはいませんでしたが、肉眼でウミガメの頭が海面から出る姿は確認できました。代わりにアザラシの日向ぼっこに遭遇できたのは、ラッキーでした。
　ハレイワ観光はリベンジしたいですが、一日満足でした。

We had a sunset cruising experience for our family of four, and we were blessed with great weather, allowing us to have the best time. The food was delicious, and after enjoying the beautiful sunset, we watched the fireworks from Hilton Village, accompanied by live jazz music. Everything was perfect. We truly made wonderful memories.

親子4人のサンセットクルージング、天気にも恵まれて、最高の時間を過ごすことが出来ました。料理も美味しく、美味しいサンセットを見た後は、ヒルトンヴィレッジから上がる花火、そして生演奏のJAZZ、すべて完璧でした。本当に良い想い出が出来ました。

The person who guided us was unfriendly, fumbling with sending photos and when I requested to resend them, I was refused. The way they spoke was very unkind, and it completely ruined the enjoyable atmosphere. It seemed like they were focused on promoting their own tour, leading to a self-centered conversation and guidance. Overall, there was traffic on the roads, and we were pressed for time at each point, leaving us no time to enjoy things slowly. Since the itinerary was packed, if there are traffic jams, the schedule becomes quite tight.

案内してくれた人が不親切でした、写真の送信に不慣れでモタモタしていて、再度送信を依頼しても、断られた。とても不親切な言い方で、楽しい雰囲気が一気に壊された。自分でツアーを企画しているらしく、その宣伝ばかりの話で、自分本位な会話と案内だと感じてしまった。
全体的には、道の渋滞があり、各ポイントで時間に押されてゆっくり楽しむ時間がなかった。
盛りだくさんな企画なので、道の渋滞が重なればかなりタイトなスケジュールになってしまう。

We really enjoyed our day out with Jackson on Thanksgiving Day. We appreciate him working on the holiday to show us around. Loved the tasty treats, gorgeous views and the interesting/knowledgeable commentary.

Professional , courteous clean and food was great experience of a life time. really really good. Entertainment and everything above and beyond approach.

We had an amazing experience and time on this trip. Our tour guide, Stefan, was deeply knowledgeable, fun and friendly. The tour started on time and went out perfect. They provided mitts and coats which kept us warm along with hot chocolate. It was a great evening with no clouds. The views were unforgettable. Five stars, would book again!

This was on my bucket list. My guide was very informative. He took pictures, individual and group pictures of us during sunset and during the stargazing event. Be prepared to bounce around on the dirt road to the summit. Totally enjoyed the hot cocoa and BLT sandwich that was provided.

This tour is very fun. Must have experience the tour moves very fast though the trials. I did this tip it last year had a different guide. Our tour guide was good. Wish he could have been more informative and more helpful with taking photos. I would recommend this tour for people that want a good workout. Not for seeing the sites.

The tour was very well organized and very well planned. I felt I saw so much and learned a lot about the culture and history of the island. Jim was full of interesting information and made the trip memorable Fun group.

The biggest draw for this tour is that the pickup point was directly at Disney's Aulani Resort. (Not too many other similar tours had stops there!)

Our driver Quentin made the trip a very informative one with his vast knowledge of the landmarks and places of interest. He was also very receptive to people's questions and stuck true to form with timings of tours, particularly dropoffs and pickups from the Pearl Harbor Memorial.

I would like to extend special thanks to Quentin for allowing me to take a much needed bathroom break during the Honolulu portion of the tour. The main problem, however, was that downtown Honolulu has absolutely no public restrooms anywhere, so if you don't use the restroom at the Pearl Harbor Memorial, you are screwed. Unfortunately, I had to learn that the hard way!

Nonetheless, I thoroughly enjoyed this, and I believe the party I was with did too!

The sunset sinking into the sea of clouds from 4200m is exceptional. You can truly feel the Earth. Observing Jupiter's Galilean moons for the first time was also moving. The guide's explanations and support were wonderful, making it a highly satisfying tour.

4200mからの雲海に沈むサンセットは格別です。地球を感じます。木星のガリレオ衛星の観測も初めて、感動しました。ガイドさんも説明や対応も素晴らしく、満足度の高いツアーです。

I searched for a tour to experience the great nature of the Big Island for the first time and participated in the Mauna Kea Summit Sunset and Stargazing Tour. At first, I didn't have high expectations for climbing the mountain to see the sunset and the stars. I also read reviews mentioning that the explanations were only in English, making it difficult for those without strong English skills to understand. Additionally, although I don't have high blood pressure, I was concerned about climbing over 4,000 meters at the age of 67.

In conclusion, it was an amazing experience. While I did feel a bit breathless at the summit, it wasn't an issue if I walked slowly. The detailed explanations of the summit's viewpoint, the breathtaking sunset as it gradually darkened, and even I, with barely passing vision for my driver's license renewal, could see the Milky Way with the naked eye. The detailed explanations of the constellations were also impressive. I hadn't seen the Milky Way in about 50 years, and it was truly moving.

This experience was made even more special thanks to the attentive service from the staff at Masashi Nature. Our guide was a Japanese person named SHOYO. His extensive knowledge, excellent explanations, and thoughtful attention created a very comfortable environment.

There were about 12 people on the tour, and my wife and I were the only Japanese participants. The explanations on the bus were in English, but they were not difficult to understand. Additionally, when we got off the bus, they provided a summary of the key points in Japanese. Outside the bus, the explanations were given in a mix of English and Japanese, making them very clear and detailed.

The photos of the sunset and the one with my wife under the Milky Way are wonderful treasures of memories. If I plan another tour in Hawaii, I will choose a Masashi Nature tour where I won't struggle with the language.

Lastly, thank you, SHOYO. I appreciate it.

初めてのハワイ島で大自然を感じることができるツアーを探し、マウナケア山頂サンセットと星空観測ツアーに参加しました。
最初は、山に登って夕焼けを見る、星空を見ることにそれほどの期待を持っていませんでした。また、口コミには英語だけでの説明で英語力がないとよくわからないとの感想もありました。さらに、私は高血圧ではないのですが、67歳の高齢で4000m以上の山登りはいかがかとも思っていました。
結論は、とても素晴らしい経験をすることができました。確かに山頂では少し息苦しい感覚はありましたが、ゆっくり歩けば気になることはありません。さらに、山頂の世界の展望台の詳細な説明、徐々に暮れてくる感動的な夕焼け。そして、運転免許更新に必要な視力ギリギリの私でも肉眼で見える天の川。また、星座の詳細な説明。天の川を見たのは50年前くらいで、感動的でした。
この感動もマサシネイチャーのスタッフの丁寧な対応があったからです。私らの担当は、日本人のSHOYOさんでした。彼の博学な知識と説明のうまさ、細かな気配りがとても居心地のいい環境を作ってくれました。
12人ほどのツアーでした。日本人は私と妻の2名だけでした。バス内の説明は英語でしたが、それほどわかりにくい英語ではありませんでした。また、バスから降りた際にバス内の説明のポイントだけを日本語で説明してくれました。また、バスの外では、英語と日本語と交えて説明をしていただき、とても分かりやすくかつ詳細なものでした。
夕焼けの写真、天の川の下の妻との写真も思い出としてとても素晴らしい宝物をいただけました。
次回、ハワイでツアーを計画するのであれば、日本語に苦労しないマサシネイチャーのツアーを選択すると思います。
最後にSHOYOさん、ありがとう。感謝しています。

Our tour was more than hoped for!
A very personable and experienced guide made
The time invaluable.

I was the only Japanese person on the English tour, but I had a great time.

The roads were well-maintained, so there were no issues, but be careful of the collapsed fence on the cliffside leading to the lighthouse and watch out for falling rocks from above. The guide advised against going there. Since I couldn't see the situation from above, I decided to go partway and planned to turn back if I judged it to be dangerous, but I was relieved that I was able to pass through safely. I think it’s a tour with plenty of time.

I appreciated being dropped off right next to the hotel on the way back. It was a place I would consider visiting again ❤️

英語ツアーで日本人は私だけでしたが、楽しめました。

道も整備されていて問題ないですが、ライトハウスに行く崖側は柵が崩壊しているのと上からの落石には十分注意した方がいいです。
ガイドさんは行かないで欲しいと言っていました。
上からは状況がわからなかったので途中まで行って危険と判断したら戻るつもりで自己責任で行きましたが通れたので良かったとホッとしてます。
時間も十分にあるツアーだと思います。

帰りはホテル横まで送ってもらえて感謝
また行ってもいいと思える場所でした❤️

I participated thinking it would be my last chance since the age limit for the tour is 70. The guide was very kind and explained everything in detail, and the photos they took were fantastic. I'm 70, and I want to participate again next year!

ツアー参加可能の年齢が70歳までということで、最後のチャンスと思い参加しました。ガイドさんもとても親切で丁寧に説明してくれて、撮影してくれた写真も最高でした。70歳、来年も参加したい！

Cole was our guide & made the hike informative & fun. We learned a lot about plants, Maui in general, & topped it off with jumping into a natural pool complete with waterfall~ Optional but so fun to do!!

My wife and I enjoyed the sunset cruise. Although it was an issue or two, they should try to be resolved the last time I took the cruise. I was able to be out on the outside on the deck at the sunset. Got to take some amazing pictures . This time we are in line for the buffet when is sunset. I think the time should be adjusted if the time is earlier when the sun sets. The whole purpose of a sunset cruise is to be able to watch the sunset and not be called to the buffet table to get your meal. My wife really enjoyed the Buffay food. She said it was very good as a picky eater. She ate a little bit of everything and enjoyed it.

I will verify the timing of other cruises before I would take the cruise again as the whole purpose was to be able to watch the sun set

I participated in the beginner mountain bike course. Even though I hardly understood any English, the staff made a great effort to communicate with me. I was able to understand the explanations well. There was a problem when the chain broke during the ride, but the response was smooth, and I felt at ease throughout. Next, I want to try the zip line as well. The attractions in the vast area were incredibly fun. Thank you very much!

マウンテンバイク初心者コースに参加しました。
ほとんど英語がわからなくても、スタッフの方々が懸命にコミュニケーションを取ろうとしてくれます。説明も十分に理解することができました。途中チェーンが壊れてしまうトラブルがありましたが、対応もスムーズで、終始安心していられました。
次はジップラインも体験したいです。
広大な土地で楽しめるアトラクションは、最高に楽しかったです。ありがとうございました

Pick-up was perfect, complimentary Mai Tai was lovely, but the sunset was hard to savour in the middle of queuing, collecting food and eating! The food was okay.
We chose the trip for the sunset and traditional dancing, but the dancing was evidently lovely BUT hard to see as the girls were not raised up and one needed to look round other people and tables.
We had a nice wander to the top of the boat which was great! BUT the ‘entertainment’ was done by a guitarist who couldn’t sing above a certain pitch and girls who followed his very out of tune singing. I suppose the other passengers got up and took part, as they felt that was expected but we found that part excruciating!
Overall not worth the money.

From the beginning to the end, everything was absolutely beautiful and fun, but seeing my grandaughter and the sparkles in her eyes left me speechless.

The tour guide ( Dexter) from Polynesian Adventure Tour picked us up from the hotel on time. Very knowledgeable and very informative . He knows all the places and history of the Big Islands (Hilo). Patiently waiting for us to finish the tour. We really had a great time. We will use the Polynesian Adventure Group again.

At first, I was worried about the weather because the mountain in front was hidden by clouds, but Mauna Kea was clear above the clouds, and it was a beautiful day! I enjoyed the best sunset and a lovely starry sky!

Our guide was an American named Tat, who occasionally spoke Japanese. It seemed he was working with another guide from the same tour company, who was also American but spoke Japanese fluently.

They prepared two telescopes for us, allowing us to observe Jupiter and Saturn. Then, they took a picture of the Milky Way and shared the photos with us via AirDrop. It was a wonderful experience with a great team!

初めは手前の山が雲に隠れていたので天気を心配していましたが、マウナケアは雲の上で晴れていました、快晴でした！最高のサンセットと、素敵な星空を堪能できました！
タットさんというアメリカの方がガイドさんでしたが、日本語も時折り話してくれます。同じツアー会社の方と一緒にツアーをされているようで、そちらのガイドさんはアメリカの方ですが日本語バリバリでした。
２人で望遠鏡を２つ用意してくれて、木星と土星をそれぞれ観賞できました。それから天の川の写真を撮ってくれてエアドロップで写真をいただきました。とても良いコンビで素敵なツアーを体験しました！

Went on a Friday, the boat was crowded and the seating was shoulder to shoulder. I could not really see the show from where I was seated I just had to listen to it and get a glimpse whenever I could. The fireworks were nice but EVERYONE on the boat was trying to see them so you have to get out of your seat early to get a good spot to see.

I participated alone as the only Japanese person, and there were no other Japanese participants that day. It was a tour with two vans, and my guide in my van only spoke English. However, the guide in the other van was fluent in Japanese, so they kindly took the time to explain the stars to me one-on-one, paying attention to the details, which was very thoughtful. The guide's talk in the van was in English, but they clearly explained the efforts of the local Hawaiians to preserve Hawaiian culture and the importance of conveying such information to tourists. I was grateful to hear valuable stories from a local person. Thank you for a wonderful experience.

日本人一人での参加で、他の参加者にも日本人はいない日でしたが、バン二台でのツアーで、私の車のガイドさんは英語しか話せなかったのですが、もう一つの車のガイドさんが日本語ペラペラだからと、わざわざそちらの方がマンツーマンで星の説明をしてくださり、細かいことも気にかけてくださり、とても親切でした。車内でのガイドさんの話も、英語でしたが、地元のハワイアンの人々がハワイアン文化を守るためにしていることや、そういった内容も観光客に伝える必要性もわかりやすく話してくれて、貴重な現地の方のお話が聞けてありがたかったです。素晴らしい体験をありがとうございました。

The driver explained how to ride in Japanese during the car ride to the horseback riding location. After arriving, we were able to ride the horses one by one, and another guide accompanied us from the side and behind during the walk, helping us when we stopped. It was my first time riding a horse, and the weather was nice, with the sea looking very beautiful, which was incredibly soothing. However, my horse didn't seem to get along well with me, as it stopped and wouldn't move several times, causing the people behind me to wait quite a bit. Overall, I had a very valuable experience this time, which became a great memory.

乗馬迄の車の中で運転手さんが日本語で乗り方を説明してくれました。到着後は順番に馬に乗ることが出来、散歩途中も横や後ろから別のガイドさんが着いてきてくれて立ち止まったりした時に誘導もしてくれました。初めての乗馬でしたが、お天気も良く海もとても綺麗で凄く癒されました。ただ馬との相性があまり良くなかったのか、何度も立ち止まり動かなくなってしまう子だったので後ろの人を凄い待たせてしまう事も多かったです。今回とても貴重な経験が出来たので良い思い出となりました。

I was able to enjoy a lot of Hawaiian food, and since it was included in the tour price, I was very satisfied with the tour! Everything was delicious! At the macadamia nut farm, you can experience cracking and eating nuts for free, so definitely give it a try. The taste of freshly cracked macadamia nuts was fresh and incredibly delicious. Also, at Kahuku Farm, you can try fried banana spring rolls, and I also bought and tasted rambutan (lychee), which was juicy and really tasty, so I recommend it.

In Haleiwa, Matsumoto Shave Ice had a long line, so I tried Aoki's Shave Ice across the street. The atmosphere was really nice, and the taste was good, making it a hidden gem! It’s perfect for Instagram!

Takashi was our tour guide! I was sitting in the very back, but he kindly said I could come to the front if I couldn't hear the announcements well. Thanks to his efforts, we were able to see sea turtles safely, and at the end, he even prepared souvenirs for us, which I really appreciated! The in-car announcements felt like listening to the radio, making it enjoyable, and I could also take a nap when I got tired, making for a comfortable tour.

たくさんハワイらしい食べ物が食べられて、それもツアー料金に含まれているので満足度の高いツアーでした！しかも全部おいしかった〜！マカダミアナッツファームでは無料でナッツの殻を砕いて食べる体験ができるので、ぜひやってみてください。砕きたてのマカダミアナッツの味は新鮮でとっても美味しかったです。また、カフクファームではバナナの揚げ春巻きが食べられますが、さらに、ランブータン(ライチ)も買って食べてみたら、みずみずしくてすごくおいしかったのでおすすめです。
ハレイワの町では、マツモトシェイブアイスは並んでいたので道路の向かいにあるアオキズシェイブアイスを食べましたが、雰囲気がすごく良くて、味もおいしく穴場だなと思いました！インスタ映えします！


たかしさんがツアーガイドでした！1番後ろの席でしたが案内が聞こえにくかったら前に来ていいよって配慮してくださいました。一生懸命探してくれたおかげでウミガメも無事見れて、最後にはお土産まで用意してくださっていて至れり尽くせりの対応に感謝です！またラジオを聴いているかのような車内アナウンスで楽しく、疲れたら寝ることもできて快適なツアーでした。

The perfect experience for first time visiting Kona! Loved the Coffee farm, black sand beach, and stargazing the most on this full-day excursion!

It was a tour where I could enjoy various beaches and delicious food in Hawaii all in one day! We had snacks at each destination, so I ended up quite full (so much so that I didn't need dinner, haha). Thanks to this tour, I was able to visit famous spots in Hawaii beyond Waikiki!

ハワイの色んなビーチや美味しいものを1日かけて堪能できるツアーでした！
行く先でおやつを頂くのでお腹いっぱいになります。(夜ごはんがいらなくなるくらい笑)このツアーのおかげでワイキキ以外のハワイの名所に行くことができました！

Overall good experience, enjoyed venue , service and hawaiian dances Everyone seems to be in cheerful mood and in moments. As we are vegetarian- food was ok for us . Didn’t like patty prepared for us from Soya . I will recommend overall as memorable experience.

I'm glad I participated in this tour. The scenery is something that cannot be fully conveyed through photos. I was very satisfied with the variety of places we visited.

このツアーに参加してよかったと思いました。
写真では伝わりきることができない景色です。
いろんなところに行くことができて大満足でした。