Reviewed by: Yone
I was able to fully enjoy the nature-rich Kauai Island. I truly had a wonderful experience.
Of course, I got to see the Fern Grotto and Waimea Canyon, known as the Grand Canyon of the Pacific, as well as the valleys and waterfalls visible along the way. The lunch sandwiches were delicious too! In addition to the beautiful natural scenery, we also stopped by a Kauai coffee shop where I could enjoy some very drinkable coffee. The driver and guide were friendly and skilled at driving. I would like to sign up for a tour with Polynesian Adventure again on my future travels.
自然豊かなカウアイ島を満喫することができました。本当に良い想いをさせてもらいました。
シダの洞窟や太平洋のグランド・キャニオンと呼ばれるワイメア渓谷はもちろん、道中にて見える渓谷や滝なども見ることができます。ランチのサンドイッチも美味しかったです!また、自然豊かな場所に加えカウアイコーヒーショップに寄ることができます。とても飲みやすいコーヒーを飲むこともできます。ドライバー兼ガイドの方も気さくですし、運転も上手です。今後も旅行の際にはPolynesian Adventureさんのツアーに申し込みたいと思いました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2024/08/12 |
| Activity Date: | 2024/08/05 |
Reviewed by: Jaxen
We received amazing service my wife and I! We celebrated our 1 month anniversary being married and Armando took outstanding care of us and we had such an amazing time. At the very end of the night we were pleasantly surprised with the song we played for our first dance on our wedding day, we were invited to dance up front and the servers were so enthusiastic and fun the entire time. 11/10 would recommend to a friend and we will be returning next special occasion!!
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/08/11 |
| Activity Date: | 2024/08/09 |
Reviewed by: ハワイ初めて
It was helpful that the cost was lower compared to taking a taxi. Since it was a partner hotel, I was taken right in front of the hotel. Additionally, my flight was changed at the last minute, but they were able to accommodate the time change as well.
タクシーに比べると費用が抑えられたので助かりました。
提携ホテルだったのでホテルの前まで連れもらえました。
また搭乗便が直前で変更になったのですが時間の変更の対応もしてもらえました。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/11 |
| Activity Date: | 2024/07/19 |
Reviewed by: Susan Esker
There were 4 adults in our group. The novice tour was fantastic. Joe was our tour guide and she was awesome! She made sure we were comfortable before taking off. Explaining every step of the way. Very knowledgeable of the area. There were a couple of challenges along the way (we had never ridden e-bikes before) but it was exactly what I had expected as far as the bike ride went and the tour was even better. If you are a movie buff or just want to see the views it is a great all around. Highly recommend the novice e-bike tour.
| Rating: | |
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| Packages: | 2-Hour E-Bike Tour (Beginner Level) |
| Attended as: | Friends |
| Posted on: | 2024/08/10 |
| Activity Date: | 2024/07/20 |
Reviewed by: Ronald Emrick
The Star of Honolulu was awesome… what a great time me and my wife had… nice big ship lots of room… and what a show at the end… they do a great job getting us all in position out on the water for the sunset. I would highly recommend this option for a dinner sunset cruise… plenty of helpful staff and dinner service was superb…!!!!
| Rating: | |
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| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Couples |
| Posted on: | 2024/08/09 |
| Activity Date: | 2024/08/05 |
Reviewed by: Ronald Emrick
It was lots of fun… the company we chose was great… easy pickup and return to your hotel area… people were super friendly and the breakfast part of it was a great option to choose… all good… the hike was awesome… be prepared though … water and light clothing… we went in August and it was very warm out even before sunrise. Excellent views… I would totally recommend this company for this event…!!!!! The views are amazing…!!!
| Rating: | |
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| Packages: | Diamond Head Hike & Pancake Breakfast at Eggs'n Things |
| Attended as: | Couples |
| Posted on: | 2024/08/09 |
| Activity Date: | 2024/08/05 |
Reviewed by: ゆきちん特務曹長
In the morning, we had a cruise, followed by a location tour in the afternoon. The cruise involved transferring from a bus to a boat, and then to the cruise ship. On the cruise ship, there was an entertaining aspect where we got splashed with waves before reaching the turnaround point, and if you’re at the bow on the first floor, you will get soaked. Even on the second floor bow, you will get quite wet, so I think it’s fine to enjoy it there knowing that.
The lunch buffet was typically American and quite hearty, but we could also enjoy juice, fruits, lemon cake, and chocolate chip cookies. The movie location tour provided information in English about where filming took place, but it was in a field… and I dozed off a bit due to the bumps in the car. At the end, we had 10 minutes to take photos at a location with many fossil-like features.
The return bus started check-in after 3 PM, and we departed early, which was good since there wasn’t much to do. Overall, it was a fun day, and the guide was cheerful, making it a great experience.
午前中にクルーズ、午後からロケ地ツアーでした。
クルーズは初めにバス移動→舟→クルーズ船と乗り換えしていきます。
クルーズ船では折返し地点前から激しく波のしぶきを浴びるエンターテイメント性があり、一階の船首にいるとびしょ濡れになります。二階の船首でもかなりビショビショになりますので、それを承知で船首で楽しむもよしだと思います。
ランチブッフェはアメリカらしい大味ですが、ジュース、果物やレモンケーキ、チョコチップクッキーなども食べれます。
映画ロケ地ツアーは英語でここで撮影された〜等の案内がありますが、そこは原っぱで…車の揺れでウトウトしてしまいました。最後は化石風のものがたくさんの撮影場所で10分間各々撮影。
帰りのバスは15時すぎにはチェックインが始まりら早めに出発しました。することがなかったので、これはよかったです。
いずれも楽しく、案内役の方も陽気でよい一日となりました。
| Rating: | |
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| Packages: | 基本プラン<送迎付き> |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/09 |
| Activity Date: | 2024/08/07 |
Reviewed by: あっきー
I could see so many stars, and even the Milky Way, which was amazing! The two guides were very nice and it was helpful that they could communicate in both English and Japanese. It was cold at the summit, but the sandwiches and cocoa were delicious, making it a very satisfying tour.
星がたくさん見え、天の川まで見れて最高でした!
ガイドさん2名も感じがよく、英語・日本語が対応可で助かりました。
頂上は寒いですが、サンドイッチとココアが美味しくとても満足なツアーでした。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/08/08 |
| Activity Date: | 2024/08/06 |
Reviewed by: ほるまりん
The delay was inconvenient, but I appreciated your patience. It's very reassuring to know that I've already paid and there are no worries about being overcharged.
便が遅延しましたが待っていてくださり、助かりました。
支払い済みでぼったくりの心配がないのはとても安心です。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/08/07 |
| Activity Date: | 2024/07/01 |
Reviewed by: オラパ
The shuttle did not arrive at the meeting point even after five minutes, so I called to inquire. I was informed that there was a parade that day, causing a major traffic jam, and that it would be delayed by ten minutes. In the end, the shuttle arrived about 30 minutes late, but while waiting, various people were talking about the heavy traffic, so I didn't feel particularly anxious. They picked me up with plenty of time to spare for my flight, so I felt reassured about that. It might have been difficult due to the parade, but it would have been better if they could have come right in front of the hotel where I was staying. It was tough to move around with large luggage and a child.
集合場所に5分経ってもシャトルが来なかったので電話で問い合わせてみたら、その日はパレードがあり大渋滞をしていて10分遅れるとのことでした。
結局、シャトルは30分くらい遅れて来ましたが、待っている間にも、道が大渋滞しているといろんな人達が話していたので特に不安になることもなく待てました。
フライトにもじゅうぶん間に合う時間でピックアップして頂けるので、その点に関しては安心です。
パレードの日で難しかったのかもしれませんが、できれば宿泊しているホテル前まで来て頂けたら良かったです。大きな荷物を持って子供を連れて歩いて移動するのは大変でした。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/06 |
| Activity Date: | 2024/07/13 |
Reviewed by: しょう
In the first 20 minutes, there was a training session for all participants, and they provided one-on-one instruction. After that, they carefully guided us around Magic Island and its surroundings, with staff positioned at the front and back of the line, allowing us to enjoy the experience without any worries. Additionally, they took photos and videos at each spot, which was great, and I wanted to recommend it to my acquaintances.
While I have no complaints about the experience itself, when we returned to the starting point and were about to leave, they asked for a tip. Of course, I was aware of this in advance and had prepared for it, but I found it questionable that we couldn't leave until we paid. Moreover, we were seated next to another group, which forced us to tip the same amount, leaving me with a disappointing feeling as I left that place.
最初の20分ぐらいで、参加者全員に講習があり、付きっきりで教えてくれた。その後、マジックアイランドやその周辺を、列の前後をスタッフで挟みながら丁寧に付いて回ってくれて、何一つ不安なく楽しめた。また、スポット毎に、写真やビデオ撮影をしてくれて、とても良く、知人にも紹介したいと思った。
これ自体は文句のつけようがないが、出発地点に戻ってきて、さあ、帰ろうとしたら、チップをくれ、と言う。もちろん、それは事前に知っていたし、準備もしていたが、支払うまで出れないようにするのはいかがなものか。しかも、他のグループと隣同士に座らされたので、同額にせざるを得ず、残念な気持ちで、その場所を後にした。
| Rating: | |
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| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Families |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/08/03 |
Reviewed by: ポプー
Last time, I couldn't see the Milky Way at the summit of Mauna Kea during the full moon, so I went for a revenge trip. This time, I enjoyed a stargazing tour from the summit at sunset before the moon rose, and I was able to fully appreciate the Milky Way.
前回満月のマウナケア山頂で天の川が見えなかったので、リベンジしました。
今回は、まだ月が出ない状態での山頂サンセットからの星空ツアーとなり、天の川を堪能できました。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/07/31 |
Reviewed by: オラパ
As soon as I picked up my luggage, I found the yellow Roberts Hawaii kiosk counter, which was the meeting point. It stood out with its bright yellow color, so I recognized it immediately. When I spoke to the staff at the counter, they walked with me to the boarding area and guided me. I would like to use this service again.
手荷物を受け取ってすぐにある黄色いロバーツハワイのKIOSKカウンターが集合場所で、写真の通り黄色が目立っていたのですぐに分かりました。
カウンターのスタッフに声をかけると、乗り場まで一緒に歩いて案内してくれました。
また利用したいと思います。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/07/09 |
Reviewed by: Wendell K Porter
Really got to see the island like never before. Was really great.
| Rating: | |
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| Packages: | Premium Package: Sightseeing Tour, Islands of Polynesia Admission, Dinner & Show |
| Attended as: | Couples |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/08/03 |
Reviewed by: jung
기대를 해서 갔는데 완전 대 실망
다 떨어져 나갈 것 같은 버스에 창문이 없어서 먼지가 풀풀 날리고,
영화 촬영지라 해서 영화의 한 장면 흔적이라도 있을꺼라 생각 하고
기대 하고 갔는데, 영화 촬영한 간판 조그만한거 하나 붙여 놓고 여기서
촬영 했다는 설명.. ㅡㅡ^
누가 간다고 한다면 절대 추천 하지 않겠슴
돈 낭비, 시간 낭비 만 한 것 같음.
| Rating: | |
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| Packages: | 90-minute Standard Movie Sites & Ranch Tour |
| Attended as: | Couples |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/07/31 |
Reviewed by: さつき&みどり
I received a clear explanation of the history of the Kingdom of Hawaii in Japanese. It was a meet-up at the location, but it was close to the bus stop, and since the area is residential, it was fine. It was my first time doing hula dancing, but they taught it slowly, so I was able to keep up! Making leis was also fun. I highly recommend it!
ハワイ王国の歴史を日本語でわかりやすく説明していただきました。現地集合でしたが、バス停からも近く、周囲は住宅街なので大丈夫でした。フラダンスは初めてでしたが、ゆっくり教えてくださったので、ついていくことができました!レイ作りも楽しかったです。お勧めです!
| Rating: | |
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| Packages: | 現代フラレッスン+ティーリーフレイ作り体験付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/07/23 |
Reviewed by: Catbear
Wonderful small tour with great guide Henry ✨️ lots of fantastic information and lovely attractions. Lunch was awesome too by Millies! Yum great value and excellent tour guide Henry
| Rating: | |
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| Packages: | Volcano Adventure Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2024/08/04 |
| Activity Date: | 2024/07/30 |
Reviewed by: Nancy
My family and I had such an amazing time at this Luau. Felt so welcomed, the staff was so friendly and organized. Really appreciated the digital photos included and the veggie dish I received was so yummy!
| Rating: | |
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| Packages: | Premium Package: Midsection Seat, 2 Drinks, Kukui Lei & Souvenir |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/04 |
| Activity Date: | 2024/07/28 |
Reviewed by: Ed
The tour was awesome. My 13 and 11 year old loved it and loved getting to hear all the stories of the different actors that have been there and left wanting to watch a ton of movies! Sam was great and so was our tour guide! Loved being able to get off and take pictures at different spots
| Rating: | |
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| Packages: | Hollywood Movie Sites & Ranch Tour [90 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/03 |
| Activity Date: | 2024/07/14 |
Reviewed by: ひで
Mauna Kea is higher than Mount Fuji, and since I have never climbed any mountain, let alone Fuji, I was a bit worried about possibly getting altitude sickness even before reaching the summit. Along the way, the guide kindly provided detailed information on how to prevent altitude sickness, and by following that advice, I was able to enjoy my time at the summit. The guide's stories were interesting, and the sunset view from the top of Mauna Kea was breathtaking. I also visited Oahu, but the summit of Mauna Kea was the best experience.
マウナケアは富士山よりも高く、富士山おろか山にも登ったことがないので、もしかしたら高山病になるんじゃないかと山頂に到着する前からびびっていました。途中に高山病を防ぐための注意事項をガイドさんが丁寧に教えてくれてそれを徹底することで山頂でも元気に過ごせました。ガイドさんのお話も面白く、マウナケアの山頂から見えるサンセットの景色も感動しました。オアフ島も艦娘しましたが、マウナケア山頂が一番よかったです。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2024/08/03 |
Reviewed by: ぽんた
We participated as a family of three. While cruising on the boat, the waves were quite strong, and the driver enjoyed riding the waves, resulting in most people getting soaked, which made for a fun time. I was trying to avoid the splashes, but my daughter was having a blast and making a lot of noise. I would love to participate again.
家族3人で参加しました。クルーザーで海を流していると、波が結構強く、運転手も楽しんで波にのり、大半の人がビシャビシャになり、楽しい時間でした。私はシブキを避けてましたが、娘は大騒ぎではしゃいで楽しんでました。また参加したいと思いました。
| Rating: | |
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| Packages: | 基本プラン<送迎付き> |
| Attended as: | Families |
| Posted on: | 2024/08/03 |
| Activity Date: | 2024/07/09 |
Reviewed by: Montefam
This river boat tour was very relaxing and enjoyable. Our guides were talented, insightful, and had a great sense of humor. The fern grotto was a lovely stroll. The live entertainment set the mood for the rest of our trip. If you are weary about going on this river boat, don’t be, it is a sweet smooth ride. We highly recommend doing this tour while visiting Kauai.
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2024/08/02 |
| Activity Date: | 2024/07/29 |
Reviewed by: cj
The Mauna Kea Summit Sunset & Stargazing Tour was amazing. It is a must do and the pictures are a treasure. Our guide was great, took picture that we downloaded and twas very informative.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/08/01 |
| Activity Date: | 2024/07/09 |
Reviewed by: RazGar Family
We enjoyed every minute of the three event. The musicians, dancers, actors, MC, catering and art vendors were first rate. My parents and kids enjoyed the event. We would come again!
| Rating: | |
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| Packages: | Royal Package: Front Seating, 3 Drinks, Flower Lei Greeting & Souvenir |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/31 |
| Activity Date: | 2024/07/24 |
Reviewed by: Tyler W
We Embarked on a magical family stargazing tour in Hawaii! Marvel at the breathtaking night sky, where countless stars twinkle above. We Learned about constellations and celestial wonders from knowledgeable guides. We Created unforgettable memories together as we connected with the universe and each other under the enchanting Hawaiian night. A must-experience adventure! Awesome awesome awesome awesome awesome awesome awesome awesome
️️️️️️️️️️️️️️️️
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2024/07/31 |
| Activity Date: | 2024/07/29 |
Reviewed by: けいちゃんママより
I was able to reach the meeting point at the airport without getting too lost. The waiting time I was worried about wasn't too long, and I was able to get to the hotel comfortably. Since it was a trip with my child, I would definitely like to use this service again. It was great that everything was settled in Japan, which was perfect for my tired self.
空港ではそれほど迷わずに待ち合わせ場所まで行くことが出来ました。心配した待ち時間もそれほどでもなく、快適にホテルまで行けました。子供との旅でしたので、これならまたお願いしたいなと思います。日本ですべて決済まで済んでいたので、疲れた身には最高でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/07/31 |
| Activity Date: | 2024/07/13 |
Reviewed by: Crystal
It was nice overall. The staff are friendly and worked hard. Food taste was okay. Generous portion. The boat is small and with waves, my 5 years old got sea sick and was throwing up.
Aloha-thank you for joining us. We appreciate your kind words.
It's unfortunate that your five year old experienced motion sickness. Our vessel is a sixty-five foot long double decker catamaran. The good news is that most guests do not experience motion sickness. For guests who know they have a propensity to experience motion sickness we recommend an over the counter remedy such as Dramamine at least an hour before boarding. Best wishes to you and your family!
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/30 |
| Activity Date: | 2024/07/28 |
Reviewed by: Cody
Review
The cruise was very nice. Sunset was perfect. Prime rib was OK. I was expecting more. The chicken was great! Fish, was ok too. I would do the cruise again. I would upgrade to see if the food was better. Buffet was ok for an.overall rating!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/07/30 |
| Activity Date: | 2024/07/28 |
Reviewed by: まる
The sightseeing was enjoyable, and the explanations in Japanese were easy to understand, but I was disappointed by the number of souvenir shops we visited.
観光は楽しむ事が出来、日本語による説明もわかりやすかったのですが、お土産屋巡りが多くがっかりしました。
Thank you for your valuable feedback. We will take it into consideration for the future. Our tours include stops at about three places selling souvenirs, including a macadamia nut farm, but we strive to incorporate elements that allow you to feel the history of Hawaii as much as possible. We apologize for not meeting your expectations.
貴重なご意見、ありがとうございました。今後の参考にさせていただきます。弊社のツアーは、マカダミアナッツファームを含め、3件ほどお土産が売っている場所に立ち寄りますが、なるべく、ハワイの歴史など感じられるようにプログラムしております。ご希望に添えず、申し訳ございませんでした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2024/07/30 |
| Activity Date: | 2024/07/28 |
Reviewed by: Michael
The atmosphere was amazing! Looked very high end and it felt like it. Staff was very friendly and had great service. Super romantic dinner cruise that I highly recommend to any couple looking for a unique Hawai’i experience. Food was really good, not the biggest portions, but still we left satisfied. I will say whatever the dessert was, wasn’t very good. The only negative. It was this fruit flavored cake but it tasted like dish soap. Other than that this is a must!! Beautiful scenery and nice cool breeze with excellent food and live entertainment! We did pay for the middle tier I believe so it was the four course meal with two drink tickets. I think anyone would love this.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/07/29 |
| Activity Date: | 2024/07/27 |
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アロハ、そして8月にツアーに参加していただきありがとうございます。私たちは、あなたが私たちの3つのビーチパークの海岸沿いを滑るセグウェイ・マジックアイランドビーチグライドを楽しんでいただけたことを嬉しく思います。
ツアーの最後に、スタッフへのチップについての情報が提示されたことで不快に感じられた場合、お詫び申し上げます。チップは常にゲストの裁量に委ねられており、期待される金額はありません。もしスタッフの誰かがあなたを不快にさせたのであれば、お詫び申し上げます。私たちは、ゲストのためにチップの金額の提案を含む便利なチャートを提供しています。あなたがそのように感じていることを残念に思います。
アメリカでは、サービス業に従事する多くの人々が時給で働いており、チップが彼らの給与の大部分を占めています。日本や他の国では、チップが期待されることも要求されることもないことを私たちは知っています。
再度、ツアーに参加していただきありがとうございました。私たちはすべてのゲストを非常に大切に思っています。
セグウェイ・オブ・ハワイチーム
Aloha and thank you for joining us on tour back in August. We are happy that you enjoyed your Segway Magic Island Beach Glide all along the oceanfront of our three in-town beach parks.
I apologize, if at the end of your tour you were uncomfortable as information was presented to you about any gratuity you would want to offer our staff. Gratuity is always at the
discretion of our guests - there is no amount that is expected and if any of our staff made you uncomfortable, we apologize to you. We do provide a helpful chart for our guests with a suggestion of any gratuity amount. We are sorry you feel the way you do.
In the United States, many individuals who work in the service industry are paid an hourly wage and gratuities make up the majority of their pay. We know in Japan and other countries there is no gratuity expected nor requested too.
Thank you again for joining us on tour - we appreciate all of our guests very much.
The Segway of Hawaii Team