Reviewed by: 京都市 音響職人
I could see a bit of the tail in the distance, but it was disappointing that I couldn't see it well. (I was hoping to see it up close!) As for the tour, the meals were of sufficient quantity, and while they weren't particularly delicious, they were average, so I was generally satisfied.
遠くに尾びれが少し見えましたが、良く見えなくて残念でした。(もっと近くで見えるのか?!と期待していたのですが...)
ツアーとしては、食事も十分な量,質も特に美味しい!という訳では無いですが普通なので、概ね満足でした。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/03/01 |
| Activity Date: | 2016/02/27 |
Reviewed by: Lorraine
We did this cruise last week and our boat took us all down the coast past the Cook Monument where we were able to take photos. An interesting commentary accompanied the trip and a pod of dolphins played around us. Magical! And the sunset was spectacular.
The only thing that prevented me from giving this excursion 5 stars was that the buffet ran out of food before we were all served. It didn't bother us too much and the crew was very apologetic and gave us extra drink tickets but I think some people were quite upset.
Overall we loved it .
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/03/01 |
| Activity Date: | 2016/02/21 |
Reviewed by: Casey
My husband and I recently took a Kailani Tours Hawaii trip to Kilauea Volcano. It was a very pleasant experience and probably one of the best tours we’ve ever done.
After driving about 90 minutes, we stopped to have a very nice box lunch at a rest stop near the military base. The lunches were prepared by a nice restaurant in Kona. Place mats were even provided to put on the picnic tables!
This was a tour in itself, as we were able to sample many different treats. We were even able to watch the employees preparing the cookies through a large glass wall. Everything we tasted was delicious except for the chocolate dipped squid that we thought was coconut!! I think one needs to develop a taste for the combination of chocolate and squid.
As we got closer to the volcano, the weather got progressively worse. Chris, our driver, was very adept at adjusting our schedule so that we took best advantage of the time we had. We stopped at the Rainbow falls lookout and took a short walk along the falls til we got to the huge banyan tree.
We went to the Kilauea Lodge for dinner. This looked to me to be a five star hotel and restaurant just outside the park. We were allowed to choose between a New York steak, fresh catch of the day, or a vegetarian dish.
After dinner we went back to the volcano to see it after dark. Thankfully, Kailani Tours provided very comfortable and warm Lands End parkas. Even though we were told to bring jackets, the ones we took were not warm enough as the winds were blustery, making the 45 degree weather seem much colder. We went to the lip of the Calderra where the view of the glowing lava was awe-inspiring.
As a final treat, we were given a short stargazing opportunity when we were about halfway home. The entire experience lasted from approximately 10:00 am to midnight. Our tour guide was very knowledgeable about everything on the island, the volcano, and constellations and was very good at passing that knowledge along to us.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a wonderful time with Chris. He is an awesome guide whose attention to detail really allows our guests to just indulge in the experience! He always makes sure that everyone has the best time possible. What an experience the chocolate squid must have been! I don't believe I've quite developed a taste for that either, but what a story to tell! Hopefully, the amazing dinner at Kilauea Lodge made your taste buds happier. Mahalo for the excellent review and we hope to see you next time you visit the Big Island!
| Rating: | |
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2016/03/01 |
| Activity Date: | 2016/02/18 |
Reviewed by: 伊賀衛門
I felt that many roads in Hawaii had bumps before the crosswalks, but our guide was used to it and drove smoothly without any discomfort in those areas.
ハワイの道路は横断歩道前は段差があるところが多く感じましたが、ガイドさんは慣れているのでそういったところも不快なく、走ってくれました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/02/29 |
| Activity Date: | 2016/02/12 |
Reviewed by: boss1
I went on the Haleakalā Sunrise Tour. The result was exactly as I expected: "wonderful"! The sunrise at Mount Fuji is also amazing, but there's definitely a refreshing feeling that makes you want to go again and again! If you're hesitating, I highly recommend you give it a try. The entire tour was conducted in English, but there were no issues at all. Everyone was friendly and considerate. I recommend it!
ハレアカラサンライズツアーへ行ってまいりました。結果は思ったっ通り「素晴らしい」の一言です!富士山のご来光も素晴らしいですが、何度でも行きたくなるような「清々し気持ち」に間違いなくなれます!迷ってる方は是非行ってみてください。すべて英語のアテンドでしたが、問題なく大丈夫です。みなさんフレンドリーに気を使ってくれます。お勧めです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/02/29 |
| Activity Date: | 2016/02/18 |
Reviewed by: Yue
We were lucky enough to see whales jumping out of water many times. Crew members were professional. They gave clear and accurate instructions on directions to which whales were just coming up to surface. Besides whale watch, the cruise trip itself was awesome. We had the opportunity to enjoy the beautiful coastline of Oahu.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Friends |
| Posted on: | 2016/02/29 |
| Activity Date: | 2016/02/12 |
Reviewed by: Yue
Amazing view of Oahu Hawaii! It was such an exciting experience that I've never had before. Our pilot Julie was awesome. She made good narration during the whole trip. The only thing that disappointed me was my seat. Seats were allocated randomly, and mine was not a window seat, so that I didn't have the best perspective to take pictures.
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2016/02/28 |
| Activity Date: | 2016/02/08 |
Reviewed by: omg9
We went for a whale watch, problem was there weren't a lot of whales.
That's not Body Gloves fault, they made the cruise enjoyable anyway.
We did get to see two whales and a couple dolphins.
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2016/02/28 |
| Activity Date: | 2016/02/23 |
Reviewed by: Lynne T
There are no words to describe this sunrise tour. It was absolutely amazing. The driver and tour guide was so experience, she made driving 10,000 feet a truly magical, comfortable and safe experience. A once in a lifetime experience.
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/02/28 |
| Activity Date: | 2016/02/26 |
Reviewed by: yuri
Transportation was completely hassle-free, allowing for a worry-free experience. During the cruise, the wind was incredibly strong, so women should pay attention to their clothing. I saw whales! Thank you for the amazing experience.
送迎などはまったく問題なく安心して参加できます。クルーズ中は風がものすごく強いので女性は服装に注意。クジラ見れました!感動体験をありがとうございました。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the whale watching. Also, thank you for sharing the wonderful photos. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ホエールウォッチをお楽しみいただけました様で大変嬉しく思います。
また、素敵なお写真の掲載も有難うございます。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/02/28 |
| Activity Date: | 2016/02/07 |
Reviewed by: みなちゃん
The Bishop Museum was amazing! I finally got to visit a place I had wanted to go to for a long time. I learned hula dancing, toured the facility, and felt like I was learning about Hawaii's roots. The kumu was kind, and it was a fulfilling day.
ビショップミュージアムサイコーかねてより行きたかったところでやっと実現しました フラダンスを習って施設見学をしてハワイのルーツを学んだ様な気持ちクムも優しく充実した1日でした
| Rating: | |
|---|---|
| Packages: | フラレッスン(初心者/2019年3月31日までのご参加) |
| Attended as: | Friends |
| Posted on: | 2016/02/27 |
| Activity Date: | 2016/02/03 |
Reviewed by: 08041113
I was worried about participating alone, but I had a great time even by myself. It was my first experience with horseback riding, but all the horses were well-trained, so I was able to enjoy it without any danger. The scenery was beautiful, and it offered a sense of relaxation that was different from Waikiki.
ひとり参加で不安に思っていましたが、一人でも十分に楽しめました。
乗馬は初めてでしたが、良く調教されている馬ばかりでしたので
危険なこともなく楽しめました。
景色がきれいでワイキキとは違い癒しを味わえました
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2016/02/26 |
| Activity Date: | 2015/12/06 |
Reviewed by: みちみち
It was comfortable without any rocking on the large ship. I was lucky to see whales. I also enjoyed the views of Diamond Head and Waikiki, making it a great cruise experience.
大きな船で揺れる事もなく快適でした。くじらを見る事ができてラッキーでした。ダイヤモンドヘッドやワイキキの景色も見られて、クルーズとしても楽しめました。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the whales. Please come back to see the whales again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
クジラをお楽しみいただけました様で大変嬉しく思います。
是非またクジラに会いにいらして下さい。
スタッフ一同お待ち申しあげております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/02/26 |
| Activity Date: | 2016/01/15 |
Reviewed by: aroundthecorner
Was not really a night for a Sunset, but we learned a lot of history / culture of Hawaii / Big Island, had good food, relaxing music, whales, dolphins, and yummy drinks. No complaints about this cruise! Thanks for the great time!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/02/25 |
| Activity Date: | 2016/02/18 |
Reviewed by: 初のカウアイ
I've been to Hawaii nearly 20 times, but it was my first time coming in January, so it was my first whale watching experience! Although it said "pickup available," adding the pickup increased the price, so I took The Bus. Ideally, I should have gotten off at the corner of Nimitz Highway on routes 19 or 20, but since those buses were taking a while to arrive, I ended up taking an E bus and got off at the corner of Alakahi Road. At that point, I was about 10 minutes late for the 8:00 AM meeting time, and in a panic, I walked another 10 minutes to arrive, only to find that many people were still checking in (the boat's departure time was 8:45 AM).
Once the boat departed, I had breakfast, and as soon as I went out on deck, we spotted a whale! It showed its belly and splashed down dramatically! After that, we saw two more whales that stayed close to us, and on our way back, we spotted another whale on the Waikiki Beach side. The weather was nice, the sea was calm, and most importantly, I was very satisfied to see the whales.
20回近く来たハワイだが、1月に来たのは初めてだったので、初のホエールウォッチング!
「<送迎あり>」と書いてあるけれども送迎をつけると料金が増すので、The Busで行き、本当は19番20番でニミッツハイウェイの角で降りればよいのだが、19番20番がなかなか来ないので、来たEかなんかに乗ってしまい、アラカイロードの角で下車。その時点で集合時刻とされた8時を10分ぐらい過ぎていたが、大焦りでさらに10分ほど歩いて到着してみると、まだたくさんの人が受付をしているところだった。(船の出航時刻は8時45分。)
船が出発し、朝ごはんを食べ、甲板に出るとすぐにクジラ発見!おなかを見せてダイナミックにバッサーン!その後も別な2頭のクジラがつかず離れずいて、折り返して戻る途中にもワイキキビーチ側にまた別なクジラを発見。天気も良く海は凪いで、なによりクジラが見られたので大満足。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your first whale watching cruise and were able to see active whales. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私どものクルーズにご参加いただき、誠に有難うございました。
初めてのホエールウォッチングクルーズでアクティブな鯨をお楽しみいただけました様で大変嬉しく思います。
お客様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2016/02/25 |
| Activity Date: | 2016/01/18 |
Reviewed by: Dahlia
The entertainment was nice, food was good. We enjoyed the fireworks show
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2016/02/25 |
| Activity Date: | 2016/02/19 |
Reviewed by: mblock
I enjoyed every moment of the tour, Haleakala is definitely a must-do in Maui!
I'm glad that Polynesian Adventure Tours offers the Sunset tour, I would not be able to do the sunrise tour because of my tight schedule.
The local tour guide Kama was was excellent, very entertaining and knowledgeable about the Island of Maui. He gave us a map and shared interesting facts about Hawaiian history, geology, geography, ecology and legends.
After the pick up we stared our journey to the top of the Haleakala. We made a quick stop at the small, but beautiful Lavender Farm for a bathroom break and to get the coffee and pastries.
We arrived at the visitor center, approximately one hour prior to Sunset, and we had enough time to explore around and take nice pictures of the landscape. I absolutely love sunsets and being able to watch it above the clouds was amazing!
The last stop was at Cafe O Lei, we had a delicious family-style dinner and it was a great way to end the night.
The Sunset tour is great because it is not as crowed as the sunrise. I had a great experience visiting Haleakala with Polynesian Adventure Tours!
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/02/24 |
Reviewed by: mblock
I have done many different tours in Hawaii, and no doubt Jasmine was the best tour guide I have ever had. The tour was perfect from the pick up until the drop-off.
I wasn't sure what to expect since this was my first time on the island but I'm glad I did it. I would never have been able to see this much in one day by myself. She safely drove us through windy and narrow roads and took us to places where large tour buses cannot go.
What a difference Jasmine makes. She is a local Maui girl who deeply loves what she does, she is very knowledgeable and shared interesting facts about Maui's history, culture, geology, ecology, industry etc.
This tour took me to many out of the beaten path places in Maui, giving me memory that will last a lifetime! If you are visiting Maui I highly recommend booking the West Maui Sightseeing Tour!
Wow, thank you for your beautiful review. I feel touched by the warmth of your words. I too had an awesome day. Thank you for such great company! Wishing you many more moments of joy, love and laughter together. Warmest aloha... Jasmine
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/02/24 |
Reviewed by: SATOKOKU
Climbing Mount Fuji on your own feet is... but this tour allows you to ascend quickly in a four-wheel drive vehicle. The scenery is like another world. The stargazing lecture while watching the stars is also an experience you can't easily have.
富士山を自分の足で登るのは、、、でも、このツアーは4輪駆動車で一気に登れます。
景色も、別世界。星を眺めての星講座も、なかなか体験できないもの。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/16 |
Reviewed by: Jacob Parent
This luau was the best ever for my first luau! so funny! everyone was friendly and the food was so fantastic!
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Couples |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/21 |
Reviewed by: Ken
The pickup location at the hotel was easy to find, and the check-in process was smooth, which made me feel relieved. There wasn't much waiting time, which was great.
ホテルの迎えの場所も分かりやすくスムーズに受付が出来
安心しました。待ち時間も余り無く良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/09 |
Reviewed by: Ken
I was relieved that after arriving at Honolulu Airport, the meeting place was easy to find and the check-in process went smoothly. It was also nice that there wasn't much waiting time.
ホノルル空港に到着してから集合場所も分かりやすくスムーズに受付が出来
安心しました。待ち時間も余り無く良かったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/05 |
Reviewed by: フラプヨ
I couldn't see it.
There are about two days like that in a month.
It's disappointing, but there's nothing we can do about it.
I received a ticket to ride again during this season.
見られませんでした。
1ヶ月に2日くらいはそういう日もあるということ。
残念でした。こればっかりはしょうがないですね。
今シーズン中にもう一度乗れるチケットをいただきました。
Thank you very much for boarding with us this time. We hope you will be able to see whales on your next voyage.
この度はご乗船頂きまして、誠にありがとうございます。次回ご乗船の時には鯨が見られる事を願っております。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/19 |
Reviewed by: mino
My first horseback riding experience! It was fun! It was drizzling a bit, but...
The horse was bigger than I expected, which surprised me, but it was fine! Along the way, I received various guidance, and the garlic shrimp for lunch was delicious!
初の乗馬!楽しかったです!小雨でしたが...
思ったより馬は大きく、ビックリしましたが、大丈夫でした!
途中、イロイロ案内して頂きながら向かい、ランチのガーリックシュリンプが美味しかったですー!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2016/02/23 |
| Activity Date: | 2014/02/04 |
Reviewed by: こんこん
I participated in the long-awaited sunset tour to celebrate my birthday on my honeymoon. The view was absolutely stunning!
First of all, the guide was incredibly kind. During the pick-up, they eased my nerves with small talk, and even though I was a bit anxious about my first trip to Hawaii, I felt the warmth of Japanese hospitality and was able to enjoy myself with peace of mind.
There were also five other people in our group, along with another couple, and thanks to the cheerful group, the ride was lively! At the summit, we took pictures together and exchanged travel tips, and it was great to be with such wonderful people.
We experienced some mild altitude sickness symptoms like headaches and tingling, but the breathtaking view at the summit overwhelmed us and made us forget all about it! The vast sea of clouds, the red volcanic land, and the bright red sunset were all sights that I believe cannot be experienced in Japan.
During the stargazing, I saw shooting stars three times! The guide's explanations with the laser pointer were easy to understand, and the stars that can’t be seen in Japan, along with the craters of the moon viewed through the telescope, were truly beautiful.
They even took photos for us for free, and I think it's a great deal that this is included in the tour price! Since it was my birthday, having everyone sing Happy Birthday under the starry sky is a memory I will cherish for a lifetime! Thank you so much!
新婚旅行で、自分の誕生日記念に念願のサンセットツアーに参加しました。もう、最高の景色でした!
まずガイドの方がとっても優しかったです。迎えの時も世間話で和ませてくださり、初めてのハワイにドキドキしていましたが日本のホスピタリティーを感じ安心して楽しめました(^-^)
他に5人のグループの方とカップルさんが一緒で、陽気なグループの方々のお陰で賑やかな車中となりました!山頂では一緒に写真を撮ったり旅の情報交換をしたりととてもいい方々と一緒で良かったです。
私達は頭痛やしびれなど軽い高山病のような症状がありましたが、山頂の壮大な景色に圧倒されそんなのを吹き飛ばすほどの絶景に感動しました!!広がる雲海、赤い火山大地、真っ赤な夕焼け。どれも日本では味わうことの出来ない景色だと思います。
星空観察では流れ星を3回見れました!レーザーポインターでのガイドさんの説明も分かりやすく、日本では見ることの出来ない星や、望遠鏡で見た月のクレーターは本当に美しかったです。
無料で写真も撮って下さり、これがツアー代金に含まれているなんてとってもお得だと思います!
誕生日ということもあり、星空の下、皆さんからハッピーバースデーを歌ってもらったことは一生の思い出です!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2016/02/23 |
| Activity Date: | 2016/02/16 |
Reviewed by: Brian
For starters, the show Ha! Breath of Life is AMAZING! If nothing else, that is worth a visit.
Ok, so the Circle Island Tour - yeah, you circle (most of) the island and see some cool things (briefly), but you can get circle island tours from pretty much everyone and ended up with about 3 total after all of our activities there over our week. The biggest problem with this Circle Island Tour is that it takes TOO LONG! You're going to want ample time to do the tour, but not when that time cuts into your time at the cultural center.
We did the circle island tour and the ambassador package. By the time we finished the tour and go to the center, did all the ambassador check in crap, and got to start seeing the center, we had already lost at least 1.5 hours of the already short time available to visit the various cultures. The group tour and the guide does help you learn some cool things, but it also makes everything take longer. In the end, we went back a second day so that we could see all the things we missed the first day (maybe that's the point - more $$ from the visitors??).
I don't want to lead you to believe the center is poor. On the contrary, we very much enjoyed the center. The luau was meh. The show was GREAT! We just wouldn't recommend the circle island tour (as it was for us) or the ambassador package (unless you want to buy it for the good seats but ditch the tour guide in the park).
Definitely visit the park, definitely see the show. Consider ditching the tour guide in the park, consider doing the circle island tour with another company or on a different day, and if you see a luau anywhere else, consider skipping it here (it wasn't the best luau we attended).
Note, the 3 stars if for the package, not for the center on the whole. The center was great, we just weren't keen on the package we purchased.
Mahalo Brian for your wonderful feedback, very happy you were able to take advantage of another day; however sorry that the guide was not a benefit to you and your group. We will address these concerns with our team. Aloha oe!
| Rating: | |
|---|---|
| Packages: | Ambassador Luau - Premium Show Seating & Guided Group Park Tour |
| Attended as: | Couples |
| Posted on: | 2016/02/22 |
| Activity Date: | 2016/02/17 |
Reviewed by: IDE
I had a great time with Matt's guidance. The explanation of the starry sky was very detailed and easy to understand, and I appreciated all the thoughtful considerations, which made it very enjoyable. He was also skilled with the camera, so I think it will be a nice keepsake. I recommend it to Japanese travelers.
まっちゃんのガイドでとても楽しく過ごせました。
星空の説明はとても詳しくて、よく分かりましたし、いろいろと気遣いしてもらいとても楽しめました。カメラの使い方も上手で良い記念になると思います。
日本人にはお勧めします。
Dear IDE,
Thank you for participating in our tour and for sharing your experience. We are all very pleased to hear that you enjoyed a fulfilling time with our guide Matsuzaki.
Our guides, including Matsuzaki and other tour guides, are dedicated to ensuring that our customers have a great time, learning about stargazing and how to use cameras. We provide photos from the tour as a service, which we believe will become wonderful memories for you.
The view from the summit of Mauna Kea offers different scenery each time you visit, so we hope you will come back to the Big Island again.
We all look forward to welcoming you back.
Nature School
IDE様
この度は弊社のツアーにご参加頂きまして、また体験談へのご投稿をありがとうございました。
IDE様が弊社のガイドの松崎のツアーを充実した時間で楽しんでいただけたことを、スタッフ一同大変うれしく思っております。
弊社のガイドは、松崎をはじめその他のツアーガイドもお客様に楽しんでいただく為に、星空の観測、カメラの使い方を学んでおります。
ツアーのお写真は弊社がサービスとして行っておりますが、お客様の良い思い出となることと思います。
マウナケア山頂は行く度に違った景色が見られますので、ぜひまたハワイ島に遊びにいらしてください。
スタッフ一同、心よりお待ちしております。
ネイチャースクール
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/02/22 |
| Activity Date: | 2016/02/18 |
Reviewed by: Unhappy
First, once Veltra sells you something, they're done with you until they start pestering you for a review. The actual excursion was by Hike Hawaii. On the day of our trip, they called me at 6:30 AM to tell me that the kayak portion of our trip was cancelled due to high winds. We hadn't scheduled a kayak portion. So they called me at 6:30 AM because they don't have their crap together enough to know what their customers have signed up for. The excursion was basically a brief stroll through the woods, with a little fruit, a bottle of water, and a cookie provided. After paying hundreds of dollars for two of us, they actually cut the trip short and we got back 15 minutes ahead of schedule.
After that, Veltra has the nerve to send you email saying that they're expecting you're review. Not asking for one, just telling you how much they're looking forward to seeing it. There's no opt-out link for this, which I think actually violates certain standards. You have to jump through hoops to have your account removed, even though you never asked for an account to be set up in the first place.
They're pushy, presumptuous, and overpriced.
This review will never be seen because Veltra basically reserves the right to remove anything negative in their terms of use.
Warm Aloha,
Thank you very much for taking the time to write your valuable feedback on your recent experience with us. We work very closely with our activity partners to make sure that our clients are well cared for.
Unfortunately, your original requested date was not available for the short waterfall walk but in an effort to accommodate your request, Hike Maui offered to upgrade you to include optional kayaking and a complimentary lunch. Due to weather, the kayak portion was cancelled and although your lunch was packed, it did not make it to you on the trail. We accept complete responsibility for this mishap and would like to make it up to you with a full refund.
Your Hawaii experience is very important to us and we are sorry that the tour and process of booking did not meet your expectations, please accept our sincerest apologies.
Mahalo Nui Loa,
VELTRA Customer Support
| Rating: | |
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| Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
| Attended as: | Couples |
| Posted on: | 2016/02/22 |
| Activity Date: | 2016/02/17 |
Reviewed by: bin
wonderful experience.
However, Lunch was not so good.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Families with Young Children |
| Posted on: | 2016/02/22 |
| Activity Date: | 2016/02/14 |
Reviewed by: オニ子
When it comes to Hawaii, whale watching is a must! I was really looking forward to it and signed up! The boat was large and had many Japanese and foreign tourists, which was great! Unfortunately, we didn't see any whales. There are certainly whale watching tours every day, and when I think about it, it's not guaranteed that you can see them every day. I had somehow convinced myself that whale watching meant you would definitely see whales, but it seems there are many days when you don't. I received a ticket for the next trip, but I wonder when I will be able to visit Hawaii again... It turned out to be just a cruise instead of whale watching. Well, the scenery was nice, but it got a bit boring after a while. I think I would have preferred to go snorkeling instead, even though there’s a chance of seeing whales, and it would be amazing if we did!
ハワイといえばホエールウォッチング!
楽しみに申し込みしました!
日本人も外国の観光客も多く乗った船も大きくて良かったです!
ただ残念ながらクジラは見られませんでした。たしかに毎日のようにホエールウォッチングツアーはあるだろうし、よく考えたらその毎日が毎日見れるわけじゃないですよね。 ただ、なんでかホエールウォッチングと聞いたら完全クジラに会えるもんだと思い込んでましたが、、見られない日も多いようでした。次回乗船券をいただきましたが、次にハワイに訪れられるのはいつのことか、、、
ホエールウォッチングではなく、ただのクルーズになりました、、まぁ、景色は良かったですがずーっとはちょっと飽きてしまいました。これなら、クジラじゃないけど、シュノーケリングとかしたかったかな、、ただクジラが見られるかもしれないし、見られたら最高だと思います!
Thank you very much for participating in our cruise.
We are very sorry that you were unable to see any whales this time.
We hope you will come again to search for active whales.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回クジラをご覧いただけなかった事、大変残念に思います。
またの機会に是非、アクティブなクジラを探しにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2016/02/21 |
| Activity Date: | 2016/02/19 |
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Reply from activity provider
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Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして誠にありがとうございます。楽しめて頂けたご様子で、私どもも大変嬉しく思っております。また、ハワイにお越しの際には、ご乗船頂けます様、スタッフ一同心よりお待ち申し上げます。