Reviewed by: ゆうゆらりん
There were various buses at the meeting point, so I was anxious about which one to take. They arrived a few minutes late (probably because they were coming from different places), which made me worry about whether my reservation was confirmed, but they were very polite and kind to the children. I would like to use this service again. It was a relief to find it cheaper than booking through a travel agency. Thank you!
いろんなバスが待ち合わせ場所としていたので、どのバスか不安でした。
また数分遅れて来たので(いろんなところを回って来たからであろう)ちゃんと予約できてるか不安にもなったがとても丁寧で子供にも良くしてくれた。
また利用したいです。旅行会社で頼むより安く助かりました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/10 |
| Activity Date: | 2018/12/07 |
Reviewed by: Erica
Had a great time on the cruise with my friend and her family! Everyone couldn’t wait for the all you can eat crab legs! Once we took off everyone was having a awesome time watching the scenic view as we ate and later walked around. The kids we having so much fun watching the entertaining dancers then even more fun when they got to dance too! The crew, the food & the entertainment were amazing!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/09 |
| Activity Date: | 2018/12/06 |
Reviewed by: anatahan
During our break at the park and dinner at the Onizuka Center, we gradually acclimated to the high altitude without any issues. A foreign family who drove up in their private car outside of the tour was suffering from altitude sickness at the viewpoint parking lot near the summit, so having an experienced guide was greatly appreciated. They took many great photos with a good camera, and you can't capture the starry sky with a smartphone!
On the way back, despite some tire trouble with the car, we were able to transfer to another vehicle from the same company and ultimately returned to the hotel earlier than expected. The response to everything was appropriate and wonderful.
As someone who was in the astronomy club in high school, this was a long-held dream of mine for good stargazing. I wished I could have stayed until morning.
途中の公園での休憩、オニヅカセンターでの夕食と順を追って高地に順応して行くので、まったく問題はありませんでした。ツアー外で自家用車で上って来た外人親子は、山頂付近の展望台駐車場で高山病に苦しんでいましたので、経験あるガイドのサポートがありがたかったです。良いカメラで写真もたくさん撮って頂きましたし、スマホでは星空は撮れない!
帰途は車のタイヤ不調も、同じ会社の別の車に一部が移動して、結局、早くホテルに戻ることが出来ました。何から何まで適切な素晴らしい対応でした。
高校時代は天文部だった私にとっては、宿願だった良好な天体観測でした。朝まで居たかったくらいです。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/12/09 |
| Activity Date: | 2018/07/16 |
Reviewed by: Kathy
Larry was great! Very informative and entertaining. Long day but worth it for the beautiful views. Bus was full so a little crowded but everyone on trip was very accommodating.
| Rating: | |
|---|---|
| Packages: | Road to Hana Tour with Pizza & Salad Lunch |
| Attended as: | Couples |
| Posted on: | 2018/12/08 |
| Activity Date: | 2018/12/05 |
Reviewed by: アタラシ
The quality of the bento is lower compared to other companies. I would appreciate it if you could let me know when to eat it early. Other than that, I am satisfied.
お弁当の質が他社に比べると落ちる。早い時間に食べること言ってくれると嬉しいです。その他は満足しています。
Dear Atarashi,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stargazing Tour.
We sincerely apologize for your dissatisfaction with the bento. We will take your feedback into consideration for future improvements.
Additionally, please note that meals are served after arriving at the Onizuka Center to allow for altitude acclimatization, which unfortunately means they will be served before sunset. We apologize for this. The arrival time at Onizuka may also vary with the seasons, which will affect the timing of the bento as well. We appreciate your understanding in this matter.
Thank you once again. We look forward to serving you again in the future.
Nature School
Rena
アタラシ様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂きまして誠にありがとうございました。
お弁当にご満足頂けなかったとのことで大変申し訳ございませんでした。
アタラシ様の意見を参考に、今後スタッフで検討致します。
また、お食事はオニズカセンターへご到着後に高度順応を兼ねてお出ししておりますので、どうしても日没前となります。申し訳ございません。
また季節に合わせてオニヅカへの到着時間が変わりますので、お弁当のお時間も前後いたします。ご理解頂けますよう何卒宜しくお願い致します。
この度は誠にありがとうございました。
またのご利用を心よりお待ち申し上げます。
ネイチャースクール
レナ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/12/08 |
| Activity Date: | 2018/12/05 |
Reviewed by: MIG
The timing was accurate, and the staff were cheerful and friendly. I also requested a transfer from the airport to the hotel, and during that time, they properly informed me about the pickup location for the return trip to the airport.
時間も正確で、スタッフも明るく親切。
空港からホテルの送迎もお願いしましたが、その際に、ホテルから空港への乗り場もきちんと教えてもらえます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/06 |
| Activity Date: | 2018/10/01 |
Reviewed by: MIG
At the baggage claim carousel at the airport, staff members are waiting to assist. They also help with carrying luggage, which was very helpful for those traveling with children.
空港の荷物を受け取るターンテーブルで、スタッフの方が待機していてくれます。荷物運びも手伝ってくれるので、子連れにはとても助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/06 |
| Activity Date: | 2018/09/30 |
Reviewed by: pyonkichi
The day before, I received a message in my hotel room from the tour coordinator asking, "Have you confirmed the email about the change in the meeting place for the tour?" I hadn't seen the email, so this message was very helpful.
Since it was a sunset and stargazing tour, we departed in the afternoon. On the way to the summit, we took a break for about an hour at the Onizuka Visitor Center to prevent altitude sickness, where we were served lunch. We had a Japanese makunouchi bento! It came with miso soup!! (The contents may vary by day...) There was quite a bit of food, so if you're a light eater, you might want to have a light lunch beforehand. During this break, you can change your clothes, so I don't think you need to dress too warmly from the start. By the way, as someone who gets cold easily, I participated in a polo shirt and skinny pants, and added a Heattech shirt, tights, winter socks, and a lightweight jumper here. I wore the ski wear I borrowed over that as we headed to the summit. I prepared disposable hand warmers, but I didn't end up using them.
As my husband and I got closer to the summit, we started to feel a bit of a headache. We focused on exhaling all the air from our lungs and taking deep breaths to fill them with fresh air... repeating this several times. (The guide would remind us of the deep breathing techniques along the way!) Thanks to this, our headaches didn't get too severe.
When we finally reached the summit, my first thought was, "My body feels heavy!" I couldn't really enjoy myself (≧▽≦). But encouraged by the guide, I jumped while straddling a broom!!! They took some photos that made it look like I was flying in the sky♪ I asked for one more photo of me looking like I was about to fall off the broom, but it was tough to jump with my heavy body...
And then it was time for the sunset... The sun sinking into the sea of clouds was something I could have watched forever.
We viewed the starry sky a bit lower down (around 3,800 meters). (We had to descend from the summit 30 minutes after sunset.) The guide used a laser pointer to explain the names of the stars and the origins of the constellations while we observed. They set up a telescope and showed us the rings of Saturn! (It was quite moving!!) As it got darker, the stars began to overflow. I thought, "Maybe clouds are coming in..." but it turned out to be all stars!!! I ended up lying down to look at them since my neck started to hurt from looking up too much (≧▽≦).
The guide took quite a few photos of both the sunset and the starry sky! There were many pictures that would have been impossible for our camera to capture, making for wonderful memories.
At the restroom break on the way back, we saw other tour participants (probably from a stargazing tour on the mountainside) receiving explanations, but the view of the stars was completely different! Even the mountainside tour looked beautiful compared to Japan, but seeing it from the summit...
This time, we were blessed with good weather, and it turned out to be a truly enjoyable and wonderful tour. I want to go see that starry sky again!
前日にツアーの担当者から「ツアーの集合場所変更のメール、確認していただけましたか?」とホテルの部屋に連絡がありました。
メールを見ていなかったのでこの連絡はとても助かりました。
サンセット&星空観測のツアーだったので、午後出発です。
山頂に行く途中、高山病予防も兼ねてオニヅカビジターセンターで1時間ほど休憩が入り、そこでお弁当が出ます。
私たちがいただいたのは日本の幕の内弁当!お味噌汁付き!!(日によって内容は変わるようですが・・・)
結構な量があるので、小食の方はお昼控えめにした方がいいかと^^;
この休憩中に着替えができるので、最初から厚着をしていく必要はないと思います。
因みに、寒がりの私はポロシャツとスキニーパンツで参加し、ここでヒートテックシャツ、タイツ、冬用靴下、薄手のジャンパーを追加着用しました。
借りたスキーウェアの上下をその上に着用して山頂に向かいます。
使い捨てカイロは用意しましたが、使いませんでした。
私たち夫婦は山頂に近づくにつれ、少しずつ頭が痛くなってきました。
肺の空気を出し切って、新しい空気を肺いっぱいに吸い込む・・・を意識しながら深呼吸を何度も繰り返します。(深呼吸方法など、ガイドさんが随時声をかけてくださいます!)
このおかげか頭痛もそれほどひどくはなりませんでした。
山頂に降り立ってまず思ったのが「身体が重い!」でした。
はしゃげません(≧▽≦)
でもガイドさんに促されるままほうきにまたがってジャンプ!!!
空を飛んでいるような写真を撮ってくださいました♪
お願いしてもう一枚、ほうきから落ちそうバージョンも撮ってもらったのですが、さすがに身体が重くてジャンプが辛い・・・
そんなこんなでサンセットの時間・・・雲海に沈んでいく太陽はいつまでも見ていたいと思うくらい。
星空は少し下がったところ(3800m付近)でみました。(サンセット後30分で山頂から下りないといけないそうです)
ガイドさんがレーザーポイントで星の名前や星座の由来、いろいろ説明しながらの観察です。
望遠鏡を設置して、土星の輪も見せていただきました!(ちょっと感動!!)
辺りが暗くなるにつれ、星がどんどんあふれてきます。
「雲がでてきたのかなぁ・・・」と思っていたら全部星だった!!!なんていう感じです。
(上を見上げすぎて首が痛くなってきたので、最後は寝そべってみていました(≧▽≦))
写真はサンセット、星空ともガイドさんが結構撮ってくれていました!
私たちのカメラでは絶対に無理であろう写真がいっぱいで、とってもいい記念になりました。
帰りのトイレ休憩の場所では他のツアーの方(おそらく山腹での星空観測ツアー)が説明を受けていらっしゃいましたが、星の見え方は全然違います!
日本に比べると山腹ツアーでも十分綺麗に輝いて見えるのですが、山頂付近で見てしまうと。。。。。
今回は天気にも恵まれ、ほんとに楽しい素敵なツアーになりました。
またあの星空を見に行きたいと思います!
Thank you very much for participating in our tour.
The stargazing on our Mauna Kea Sunset and Stars Tour takes place at an elevation of 3,700 meters, so the visibility and intensity of the stars are indeed different. The stars visible also change with the seasons, so please do come back to the Big Island again.
Nature School
Tomoe
弊社のツアーにご参加いただきましてまことにありがとうございました。
弊社のマウナケア夕陽と星のツアーの星観測は3700メートルの高い場所での観測となりますのでやはり星の見え方や迫力が違いますね。
季節によって見える星も違いますのでぜひまたハワイ島にお越しくださいませ。
ネイチャースクール
トモエ
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/12/05 |
| Activity Date: | 2018/11/25 |
Reviewed by: なおなお
It was my second summit tour. The first time, a short-sleeve shirt was fine, but this time it was really cold with strong winds! (laughs) I think the first time had more emotional impact... The second time felt less moving. But! It was beautiful no matter how many times I saw it!
2回目の山頂ツアーでした。
1回目は半そでで大丈夫だったけど・・・
今回は風が強くめっちゃ寒かった!(笑)
1回目の方が感動がプラスされていたかと・・・
2回目の方が感動が薄かったです。
でも!何度見てもキレーかった!
| Rating: | |
|---|---|
| Packages: | 【無料特典付き】基本プラン |
| Attended as: | Friends |
| Posted on: | 2018/12/05 |
| Activity Date: | 2018/11/11 |
Reviewed by: Kevin Cannon
On this tour my newlywed wife learned how to drive an ATV, a lot about Kaua’i history, and we got to see where Indiana Jones did his famous rope swing. She is now researching new ATV adventures for us to explore. Giggles and Owen were wonderful tour guides and very gracious. We highly recommend this tour.
| Rating: | |
|---|---|
| Packages: | Early Bird Special Deal! (7:00 AM Tour) - ATV for 2 to 4 people |
| Attended as: | Couples |
| Posted on: | 2018/12/05 |
| Activity Date: | 2018/12/02 |
Reviewed by: Jill
The shuttle was great. Driver was knowledgeable, friendly and timely. Great experience and would highly recommend!
| Rating: | |
|---|---|
| Packages: | Hawaiian Beauty Combo: Diamond Head Crater Trail & Manoa Falls Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/04 |
| Activity Date: | 2018/12/01 |
Reviewed by: mahina
You can use it with peace of mind.
I'm happy that the waiting time for the shuttle is minimal.
I've had experiences with major competitors where I had to wait for hours...
Here, they pick you up right away, which is greatly appreciated.
This time, the waiting time was about 5 minutes.
I would like to use it again next time.
安心して利用できます。
シャトルにありがちな待ち時間が少ないのが嬉しいです。
大手他社では何時間も待たされた経験があり・・・
こちらはすぐに送迎してくれますのでありがたいです。
今回も待ち時間は5分程度でした。
また次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/03 |
| Activity Date: | 2018/11/25 |
Reviewed by: りりー
I booked a pickup from my hotel in Waikiki to the airport, and they arrived early and waited for me. They also avoided traffic when getting on the highway, which showed their knowledge of the area. The driver was always smiling, which was impressive! I will definitely use their service again when I come back to Hawaii.
ワイキキのホテルから空港までのピックアップを予約しましたが、時間より早く来て待っていてくれました。
ハイウェイに乗る際も渋滞を回避したり、知見があることを伺わせるものでした。
ドライバーさんがずっとニコニコしていたのも印象的です!
またハワイに来る際はお世話になります。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/12/03 |
| Activity Date: | 2018/11/30 |
Reviewed by: Ranjani
The food was okay and the show was good. Since the cruise was floating slow we felt seasick.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2018/12/03 |
| Activity Date: | 2018/11/30 |
Reviewed by: 道産子
Most of the passengers were from Europe and America, but we leisurely floated down the Wailua River. Onboard, there was a hula performance accompanied by Hawaiian songs played on the ukulele, which engaged the passengers in dancing and made for a fun experience. After disembarking, the "Fern Grotto" was just a few minutes away. It seems that in the past, visitors could enter the grotto, but now the view is only from the deck area in front, which was a bit disappointing, yet we still enjoyed it thoroughly. On the way back, we spent about an hour and a half, taking in the scenery and encountering canoes navigating the Kailua River. Since it was an early morning departure, it was just the right time to head out for lunch afterward. As it was my first time on Kauai, I think this is a recommended option.
乗客殆どが欧米人ばかりでしたが、ワイルア川をゆったりと下り、シダの洞窟までの船内はウクレレ演奏によるハワイアンソングでのフラショ-があり、乗船客を巻き込んでの踊りもあり楽しませてくれました。下船後の「シダの洞窟」は数分で着く場所にあり、以前は中に入れたようですが、現在は手前のデッキ広場からの眺めになり、少し残念ではありますが、十分に堪能出来ました。帰りは外の景色を眺めながら、カイルア川を行き来するカヌーと遭遇しながらの行程で約1時間半くらいの時間でした。朝一の出航だったので、終わると昼食に出掛けるのに丁度良い時間でしたよ。初カウアイ島だったので、おすすめのオプションだと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2019年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2018/12/03 |
| Activity Date: | 2018/03/27 |
Reviewed by: くませんぱい
I entered my arrival time, but I was made to wait a long time at the reception, and in the end, they guided someone who arrived later onto the bus first. After that, I was guided to the bus, but this time they said they made a mistake with the people they let on first and took them off the bus, which was fine, but they handed my suitcase to the person they took off.
到着時間を入力しておいたが受付からだいぶん待たされ、あげくに後から来た人を先にバスに案内していた。そのあとバスに案内されたが今度は先に乗せた人を間違えたと言ってバスから降ろしたのはいいけど、その降ろした人に当方のスーツケースを渡していた。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/12/03 |
| Activity Date: | 2018/11/30 |
Reviewed by: 中国内陸部赴任者
The stargazing on Maui was great, so I signed up for this tour. They provide down jackets and gloves, but it's essential to have fleece and tights since it gets cold at the summit. The departure is leisurely in the afternoon, allowing for golf or shopping in the morning, making good use of your time. We eat lunch along the way, but since the location is shared with other tours, the restroom can get crowded. The contents of the lunch vary by tour, but this one included warm miso soup and hot cocoa. The sunset and stargazing were wonderful, different from what I saw on Maui. The Milky Way was clearly visible to the naked eye and felt very close. I learned a lot about the constellations. However, you have to stand and look for quite a while, so it might be a bit tiring for older adults. The stargazing tour on Maui was cheaper, but they provided simple chairs and blankets.
マウイ島での星空観測が良かったので、こちらのツアーに申し込みました。
ダウンや手袋は貸していただけますが山頂は寒いのでフリースやタイツは必須です。出発は午後ゆっくりなので午前中ゴルフや買い物ができて時間が有効に使えます。途中お弁当を食べますが他のツアーとも場所が一緒なのでトイレは混雑します。お弁当の内容もツアーによりそれぞれですがこちらは暖かい味噌汁やホットココアが付いてました♪ サンセット、星空観測はマウイ島から見たのとはまた違って素晴らしかったです。天の川が肉眼でもはっきりとしかも近くに感じました。星座の話も勉強になりました。ただ立ったままかなりの時間眺めなくてはいけないので中高年以上の方はちょっと疲れます。
マウイ島の星空観測ツアーの方が安かったですが、簡易イスや毛布も用意されてました。
Thank you very much for participating in our tour.
Mauna Kea, one of the world's breathtaking views, can feel a bit crowded during the sunset tour as seven tour companies gather together.
If you plan to join us again next time, I also recommend the Mauna Kea star and sunrise tour.
The sunrise tour has fewer tour companies, so you can enjoy it at a more leisurely pace.
Additionally, the stars visible change with the seasons, which I think is wonderful.
Nature School
Tomoe
弊社のツアーにご参加頂きまして誠にありがとうございました。
世界の絶景の一つでありますマウナケア山ですが夕陽ツアーは催行会社7社が一同に集まりますので少々混んでいる感じがございますが
もし次回もご参加される予定でしたらマウナケア星と日の出ツアーもお勧めでございます。
日の出ツアーは催行会社が少ないですのでゆっくりできます。
また季節によっても見える星が違いますので宜しいと思います。
ネイチャースクール
トモエ
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/12/02 |
| Activity Date: | 2018/10/02 |
Reviewed by: 中国内陸部赴任者
The guide, Yamapi, was incredibly attentive. The Krispy Kreme donuts were freshly made and absolutely delicious. During donut time, he made sure to engage with all the participants, which helped everyone bond. I was also happy to stop by the supermarket to buy dinner and choose my own bento. Tours like this are quite rare. The stargazing was simply beautiful and amazing. I would love to join again when I come back to Maui.
ガイドの山ピーさんの気配りがすごく良いです。クリスピードーナツは出来立てなので最高に美味しいです。またドーナツタイムで参加者に万遍無く話しかけてくれるので参加者とも仲良くなれます。夕飯のお弁当を買うためスーパーへ寄り、自分でお弁当を選べるのは嬉しかったです。このようなツアーはなかなかありません。星空観測はとにかくきれいで素晴らしいです。またマウイへ来たら参加したいです。
Thank you for coming all the way to Maui from China. I understand that there must be various challenges during your assignment, but please come and enjoy the peacefulness of Maui at least once a year.
中国からのわざわざマウイまで来ていただき感謝です。色々と赴任されてご苦労もあると思いますが、1年に一回でも心安らぐマウイに遊びに来てくださいね。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Families |
| Posted on: | 2018/12/02 |
| Activity Date: | 2016/09/30 |
Reviewed by: Pikka
The tour guide was very friendly and nice, and I had a great time. If I have the opportunity to request again from Masashi Nature School, I would love to meet him again! I was able to learn a lot about the photo spots and the natural flora. The sunset at the summit of Mauna Kea was incredibly beautiful, and during the stargazing, I got to see Saturn through the telescope that the guide brought, clearly seeing the rings for the first time, which was moving. I also enjoyed seeing the Milky Way beautifully and had a great time with the explanations of the constellations, which allowed me to wrap up my last day in a wonderful atmosphere.
ツアーガイドさんがとても気さくでいい方でとても楽しむことができました。
もしまたまさしネイチャースクルールでお願いすることがあればまたお会いしたいです!
写真のスポットや、自然の草花のことも詳しく聞けて、いろいろ勉強になりました。
マウナケア山頂での夕日はとても美しく、星空観測の時もガイドさんが持ってきてくれた望遠鏡で土星を見せてもらい、土星の輪までくっきり見たのは初めてで、感動的でした。また天野川も綺麗に見れて、星座の説明など楽しくしていただき、とてもいい雰囲気で滞在最終日を締めくくることができました
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We appreciate your feedback. It’s wonderful to hear that you were able to enjoy the sunset and the starry sky at the summit of Mauna Kea in such great conditions. Our guides at Nature School are well-versed in photography techniques, as well as knowledge about the Big Island and the night sky. If you have another opportunity, we would love for you to join Masashi's Nature School tour again.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれです。
この度は弊社のツアーにご参加頂き、誠にありがとうございました。ご感想頂きありがとうございます。
マウナケア山頂での夕陽、星空ともに最高のコンディションでご覧いただけたようで何よりでございます。
ネイチャースクールには写真の技術、ハワイ島や星空の知識が豊富なガイドが揃っております。
また機会がございましたら是非マサシのネイチャースクールのツアーにご参加くださいませ。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2018/12/02 |
| Activity Date: | 2018/11/27 |
Reviewed by: Jitendra Shrivastav
Awesome tour and special thanks to Awana for being an awesome Guide during entire journey and make it a memorable one
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2018/12/01 |
| Activity Date: | 2018/11/27 |
Reviewed by: 旅行はいつも思いつき‼
Transfer from the hotel to the airport.
It was reassuring to have the pickup right in front of the hotel.
The bus was a microbus size that loaded luggage on the left side.
The driver was a petite Asian man, but he handled the luggage well and even went to look for customers who were not waiting by the roadside, bringing them to the lobby. He saw my son and said, "He's about the same age as my kid, but he's a good boy!" "Put on your seatbelt!" "Are you okay shopping at Ala Moana? Really? Then let's go!" He was cheerful and energetic, which made it enjoyable.
I noticed the driver was wearing a back brace, so I think he was injured. I hope he recovers soon.
I would like to use this service round trip next time. Thank you very much.
帰りのホテル~空港までの利用。
ホテル目の前にてピックアップなので安心。
バスは左側に荷物を積むタイプのマイクロバスサイズでした。
小柄なアジア系のドライバーさんでしたが、荷物はちゃんと積んでくださるし、道沿いで待っていなかったお客様をロビーまで探しに行かれたり、私の息子を見て「うちの子と同じくらいだけどお利口さんだね!」「シートベルトして‼」「アラモアナでお買い物、大丈夫⁉ほんとに⁉じゃ行くよ‼」みたいに陽気に元気に対応されて楽しかったです。
ドライバーさん、腰にコルセット巻いてらしたので傷めてたんだと思います。早くよくなりますように。
次回は往復利用したいと思います。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/01 |
| Activity Date: | 2018/11/28 |
Reviewed by: Ricky and Gayda
Thank you Romero for your super friendly and knowledgeable guide. His pick up to and from the falls was on time. We only booked the shuttle 2 nights before &no dramasWould recommend Veltra to anyone who wants a friendly & reliable service.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Couples |
| Posted on: | 2018/11/30 |
| Activity Date: | 2018/11/27 |
Reviewed by: AI2018
It was disappointing that the participants in another car were noisy. They were getting excited and loud during sunset, but I wanted to quietly appreciate the beauty of nature and feel the sunset, so it was just bothersome to me. Their excited voices ended up in the video, and I had to edit them out.
I think a single word from the guide could change the participants' consideration. That's why I lowered my rating by one star.
Our guide, Shin, was excellent in explaining safety, the significance of the area as a sacred place for the indigenous people, and the stars. We were fortunate with the weather, and the scenery was amazing. I believe it's a sacred place worth visiting at least once in a lifetime. Thank you!
同行した別の車の参加者が騒々しかったのが興醒めでした。日没の際大きな声で盛り上がっていましたが、大自然に畏敬の念を抱き、静かに日没を感じたかった私には煩いとしか感じませんでした。
ビデオにも彼女らのはしゃいだ声が入ってしまい、編集して消しました。
ガイドさんの一言で参加者の配慮も変わってくると思います。ですので評価をひとつ落としました。
こちらのガイド、シンさんは安全面の説明も、ここが原住の人々にとっては聖地だということも、星空の説明も、お見事でした!
天候にも恵まれ、景色は最高でした。一生に一度は行く価値のある神聖な場所だと思いました。
ありがとうございました!
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We also appreciate your valuable feedback. I will share it with our guides, and we will strive to create an environment where all participants can enjoy the tour comfortably.
I'm glad to hear that you enjoyed the breathtaking views at the magnificent Mauna Kea. Shin is a quick thinker, calm, and a reliable guide. I will also pass this on to Shin.
If you have the opportunity, please join Masashi's Nature School tour again.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は弊社のツアーにご参加頂き、誠にありがとうございました。貴重なご意見も頂きありがとうございます。
ガイドさん達にお伝えさせて頂き、ご参加者の皆様に気持ちよくツアーをお楽しみいただけるような環境づくりに努めさせていただきます。
壮大なマウナケア山での絶景を楽しんで頂けて、何よりでございます。
シンさんは頭の回転が速く、落ち着いていて頼れるガイドさんです。
こちらからシンさんにもお伝えさせていただきます。
また機会がございましたら、是非マサシのネイチャースクールのツアーにご参加くださいませ。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/11/30 |
| Activity Date: | 2018/11/27 |
Reviewed by: Elke
Good tour around the city and the hawaii 5 o locations. But often we only drove by with no stop in front of the spots. Interesting background information about the show and making of.
Unfortunately our guide amy had obviously not a good day. We had the feeling, that she was not really "with us".
She was pretty uninterested to tell more than asked and seemed uninvolved.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2018/11/29 |
| Activity Date: | 2018/11/26 |
Reviewed by: ノースショア
The weather was wonderful, and horseback riding while looking at the ocean was the best. The children were also very happy. Thank you very much.
お天気にも恵まれて海を見ながらの乗馬は最高でした。
子どもたちも喜んでいました。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2018/11/29 |
| Activity Date: | 2018/11/26 |
Reviewed by: 天ん邪鬼
Two days ago, there was a road closure above the Onizuka Visitor Center due to snow at the summit of Mauna Kea, which made me a bit anxious, but the tour went ahead without any issues. The driver was surprisingly quiet. I wondered if he was in a bad mood, but after about an hour of driving, we arrived at the Onizuka Visitor Center. We had a bento lunch with warm miso soup. There were also warm coffee, tea, and even cocoa prepared for us. This was the time for altitude acclimatization. We bought souvenirs and took photos. From there, we drove on a rough road close to the summit. I didn't feel sick at all. The driver kept teaching us how to breathe properly. He even stopped the car at a spot with remaining snow for a photo opportunity. He took our pictures with the Subaru Telescope in the background during sunset. After that, we descended to around 3000 meters. There were two teams from the same tour company for stargazing, intentionally on a full moon night. It was too bright, so there were fewer stars, but we were able to observe Saturn and the moon. Our driver seemed like a technician and took photos of us with the starry sky as the backdrop. Those photos can be downloaded for free after returning to Japan. Just remember, it’s really cold, so dress warmly. They provide warm shoes, socks, and outerwear, which is great. I wore Heattech. As for the restroom, there is a simple toilet at the summit, but it seems to be quite a challenge to use it while wearing winter clothing. It didn't seem dirty, though. It takes about four hours from leaving the visitor center to the next restroom break. The simple toilet is about two hours in, roughly halfway. Just for your reference.
前々日、マウナケア山頂積雪の為、オニヅカビジターセンターより上の通行止めの情報があり、ドキドキしていましたが、無事に催行。ドライバーさん 以外に無口。機嫌悪いのかな?と一時間余りドライブしてオニヅカビジターセンターに到着。そしてお弁当。暖かいお味噌汁付き。暖かいコヒー、紅茶にココアまで用意されていました。この場所で高度順応の時間。お土産を購入したり、写真を撮ったり。そこから頂上付近まで悪路ドライブ。気分が悪くなるなんて無かったです。ドライバーさんが、ずっと呼吸の仕方を伝授してくれます。残雪が残っている所でわざわざ車を停めて撮影タイム。ドライバーさんもシャッターを押してくださいました。スバル天文台をバックにサンセット。そこから3000メーター辺りまで下って。同じツアー会社2チームでの星空観察。敢えて、満月の夜。明るすぎて 星は少なかったけど、土星や月の観測ができました。うちのドライバーさんは技術屋さんみたいで、星空をバックに写真も撮ってくれました。それらの写真は日本に帰ってから無料でダウンロードできますよ。ただ、ともかく寒いから暖かくしてくださいね。特に靴、靴下 防寒着の上下は貸してくれて暖かいですが。私はヒートテックで行きました。それと、トイレですが頂上に簡易トイレは有りますが、防寒着を着たままようを足すのも一苦労みたいです。汚くは無かったみたいです。ビジターセンターを出発してから次のトイレ休憩まで4時間くらいかかります。簡易トイレは丁度、2時間、中間くらいです。参考までに。
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We also appreciate your detailed feedback.
It seems that our guides try to read the situation of the participants and may not speak much at times. We will use your input as a reference for improving our future tours.
The photography during the stargazing at Mauna Kea and the free download of tour photos have always been well received by our participants. We will continue to strive for service improvement.
If you have the opportunity, please join Masashi's Nature School tour again.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は、弊社のツアーにご参加頂き誠にありがとうございました。ご感想も詳しく書いて頂きありがとうございます。
ガイドさんはその時々のご参加者様の状況を読みつつ説明などを試みているようですので、あまり話さない場面もあるのかもしれません。
これからのツアー向上のご参考にさせていただきます。
マウナケア山での星空観測の際の写真撮影、ツアー写真無料ダウンロードは、ご参加頂いた皆様にいつも好評を頂いております。
これからもサービス向上に努めさせていただく所存でございます。
また機会がございましたら、マサシのネイチャースクールのツアーにご参加くださいませ。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/11/29 |
| Activity Date: | 2018/11/21 |
Reviewed by: センパイ
I participated on November 25, 2018.
Everything went according to schedule, and it was great to arrive at the hotel two hours early.
The guide provided explanations about the scenery along the way, creating a friendly atmosphere in the vehicle.
We were blessed with good weather, and the sunset was magnificent.
I was worried about altitude sickness, but I was able to enjoy the trip without any issues.
The stargazing just below the summit had perfect conditions, and I saw more stars than ever in my life. The explanations about constellations using the laser pointer were also accurate and fantastic!
2018年11月25日に参加しました。
全ての予定が時間通りに進みました、帰りのホテルに到着が2時間早く着いた事は良かったです。
ガイドの方の道中の景色の説明で車内も和気あいあいな雰囲気の中過ごせました。
天候に恵まれてサンセットも素晴らしかったです。
心配していた高山病もかかることなく過ごせました。
山頂から少し下ったところでの星空観測も最高の条件が重なり、人生最大の数多くの星が見れたし、レザーポイントを使っての星座などの解説も的確で最高でした!
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We also appreciate your feedback. Creating a pleasant atmosphere in the vehicle may be one of the guide's responsibilities. We are delighted that you were able to enjoy the sunset and starry sky under such favorable conditions.
In our pursuit of further improving our services, all of our staff will continue to strive for excellence. If you have the opportunity, please join us again for a tour with Masashi's Nature School.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は弊社のツアーにご参加頂き、誠にありがとうございました。ご感想も頂きありがとうございます。
車内の雰囲気づくりもガイドさんの仕事の一つかもしれません。
好条件で夕陽と星空をお楽しみいただけて何よりでございます。
更なるサービスの向上を目指し、スタッフ一同精進させていただきます。
また機会がございましたら、マサシのネイチャースクールのツアーにご参加くださいませ。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/11/28 |
| Activity Date: | 2018/11/25 |
Reviewed by: Emo
Advance reservations are essential due to the popularity of the tour. The weather on the day is truly left to chance. On the day of participation, which was three days after the full moon, we were able to see an incredibly beautiful starry sky since the stargazing time was before the moon rose! They also provide explanations of constellations with a laser pointer (the impressive kind). It's like a real planetarium. You can also take photos (available for free download later), so there's more to enjoy after the tour. The sunset is also perfect! The sunset over the sea of clouds is a must-see. The summit of Mauna Kea is quite cold. They can lend you warm clothing, but I recommend bringing something like a sweatshirt that you can easily put on.
Our guide, Masa, was kind and very attentive! Generally, the guides are Japanese (though there may be some from other countries). It feels a bit awkward to give a tip, but since we are in Hawaii, I recommend giving a little something during the hotel transfer. Just for your reference.
人気ツアーの為、事前予約必須。当日の天候は、本当に運任せ。汗。参加日は、満月の3日後でしたが、星空観測の時間が月の登る前であった為、めちゃくちゃキレイな星空が観れました!レーザーポインター(すごいやつ)で星座の説明もしてくれます。リアルプラネタリウムです。写真撮影(後日、無料ダウンロード可)もしていただけるので、ツアー後にも楽しみがあります。サンセットもバッチリ!雲海に沈む夕陽は、必見です。マウナケア山頂は、ふつーに寒いです。防寒着を貸していただけますが、サクッと着れるスウェット等の持参をオススメします。
ガイドのマサさんは、親切丁寧で非常に良かったです!基本的には、ガイドさんは日本人(外国籍の方もいる)の方になるかと思います。チップをお渡しするのに違和感がありますが、ハワイであることは間違いないので、ホテルへの送迎時に気持ちをお渡しすることをオススメします。ご参考までに。
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We also appreciate your detailed feedback.
While the weather can be unpredictable, we are glad to hear that you enjoyed the sunset and starry sky under favorable conditions on that day.
Except for just before and after the full moon, there are times when you can enjoy the starry sky without the moon.
The free download of tour photos has always been well-received by everyone.
We will continue to strive for service improvement, and our staff will work hard.
If you have the opportunity, please join Masashi's Nature School tour again.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は弊社のツアーにご参加頂き、誠にありがとうございました。ご感想も詳しくいただきありがとうございます。
お天気は予測がつきませんが、この日は好条件のもとサンセットと星空をお楽しみいただけたようで何よりでございます。
満月の直前直後を除けば、時間帯によっては月のない状態で星空をご鑑賞いただけます。
ツアー写真の無料ダウンロードは毎度皆様にご好評をいただいております。
今後ともサービスの向上を目指し、スタッフ一同精進させていただきます。
また機会がございましたら、マサシのネイチャースクールのツアーにご参加くださいませ。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/11/28 |
| Activity Date: | 2018/11/25 |
Reviewed by: さささ
The sunset and starry sky were, of course, wonderful, but the explanations from our guide Masa were easy to understand and very knowledgeable! It was informative to hear about the history and stars.
They provide winter clothing, lunch boxes, and drinks, so you can participate easily, which I highly recommend!
The best part is that you can download the photos taken by the guide with a DSLR for free! The pictures with the starry sky background are perfect.
The price might be high, but the experience was worth it.
夕日、星空がすばらしいのはもちろんですが、ガイドのマサさんの説明がわかりやすく、また博識でした!歴史や星の説明を聞けるので、ためになりました。
防寒具、お弁当、飲み物の用意があるので、気軽に参加できますので、おすすめです!
一番のおすすめポイントは、ガイドさんが撮ってくれた一眼レフの写真の無料ダウンロードが可能なところです!星空バックの写真もばっちりです。
料金は高いかもしれませんが、それ以上の体験ができました。
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour. We also appreciate your feedback.
We are delighted to hear that you enjoyed the sunset and stargazing tour.
Masa has a wealth of knowledge and keeps all participants entertained. The free download of tour photos has also received positive feedback.
If you have the opportunity, please join us again for a tour with Masa at Nature School. All of our staff are looking forward to welcoming you.
Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は弊社のツアーにご参加頂き、誠にありがとうございました。ご感想も頂きありがとうございます。
夕陽と星空ツアーをお楽しみいただけたようで、何よりでございます。
マサさんは豊富な知識でご参加頂いた皆様を楽しませてくれます。
ツアー写真の無料ダウンロードもご好評をいただいております。
また機会がございましたら、マサシのネイチャースクールのツアーにご参加くださいませ。
スタッフ一同、心よりお待ち申し上げております。
ネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/11/28 |
| Activity Date: | 2018/11/24 |
Reviewed by: Mark
Our family attended the dinner cruise on Thanksgiving and we were not disappointed. The food and scenery were both excellent, and the tour guide was very knowledgeable and was able to answer questions. The music was also very good, and there was even some dancing during the return trip. Would highly recommend this trip during your stay on the Big Island.
Aloha Mark,
Thanks so much for this review! We like to think we are a five-star operation, and always appreciate these affirmations! So nice to hear you had a wonderful time.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2018/11/28 |
| Activity Date: | 2018/11/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Anatahan,
Thank you very much for participating in our Mauna Kea sunset and stargazing tour. Our tours always include altitude acclimatization, so cases of altitude sickness are very rare. We also keep oxygen tanks in the vehicle, so you can join us with peace of mind.
We sincerely apologize for the inconvenience caused by vehicle issues on the day of your tour. We conduct vehicle inspections every day before departure, but in unexpected situations like this, we strive to ensure a smooth vehicle exchange without keeping our customers waiting. I'm relieved to hear that you were able to return to the hotel earlier than planned.
This photo is now quite precious! The Big Island is made up of volcanic landscapes, and the views you can see only at that time are truly a highlight.
We hope you will join us again for a stargazing tour. All of our staff are looking forward to welcoming you back.
Nature School
Rena
anatahan様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございます。
弊社のツアーでは、必ず高度順応致しますので、高山病にかかる方はごく稀ですが、酸素ボンベを必ず車に常備しておりますので、安心してご参加いただけます。
当日は、車両不備により、ご迷惑をお掛け致しまして誠に申し訳ございませんでした。
毎日出発前に車両の点検を行っておりますが、このような不測の事態では、お客様をお待たせさせずスムーズに車両交換が行える様に努めております。
今回は予定よりも早くホテルへお戻り頂けたとのことで安心しました。
このお写真は今では貴重ですね!
ハワイ島は火山で出来上がった島なので、その時にしか見れない風景なども醍醐味ですね。
また是非星空観測のツアーへご参加ください。スタッフ一同心よりお待ち申し上げます。
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