【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I had to wait quite a while. 結構待たされました

Reviewed by: にほんじん

There was a staff member who spoke Japanese, but the driver who guided us afterward spoke English. It seems there was a misunderstanding about the hotel we were going to, and it took quite a while before we could get on the bus...

日本語が出来るスタッフさんは居ましたが、その後案内してくれたドライバーさんが英語でした。どうやら行くホテルを聞き間違えられていたようで、バスに乗るまでに結構時間がかかりました…

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Almost no waiting time. 待ち時間ほぼ無し

Reviewed by: aqua

I used it for a round trip. Although I waited a bit from the airport, on the way back, the car arrived earlier than the pickup time, and I was able to get to the airport smoothly. It was very convenient.

往復利用しました。
空港からは少し待ったものの
帰りはピックアップタイムより早めに車が来てスイスイ空港まで行く事ができました。
とても便利でした。

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Skyline Classic Haleakala National Park Sunrise Guided Tour with Breakfast

No Sun

Reviewed by: Christi F.

Unfortunately the day we went it was raining, very cloudy and very windy at the top so no sunrise. It is the risk you take when you book the trip. The guides were good to hang around hoping for some sun to come out. The breakfast was pretty good but could have been a little better organized. Overall, an ok day but nothing you can do about the weather. The company was nice to offer pants and jackets to everyone so it kept our clothes dry and us warm at the top, a nice feature I didn't realize we were getting.

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Pearl Harbor full tour

Reviewed by: Christi F.

The tour itself was very good and interesting, especially if you're a history buff. Only disappointment was we had to pick up 1 tour member at the airport and waited for over a half hour for him and he wasn't even there, he showed up later on. We could have used that extra half hour for site seeing on the USS Missouri or other museums at Pearl Harbor. Guide Jay was knowledgeable and engaging. Overall, a great tour with lots to see!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Great cost performance. コスパよし

Reviewed by: ロイパパ

Since it was just before Golden Week, there were only four groups boarding, and there was almost no waiting time. Aside from the fact that the reception area was a bit hard to find, I was quite satisfied.

ゴールデンウィーク前でしたので、乗車も4組と空いていて待ち時間もほとんどありませんでした。受付場所が分かりにくかったところを除けば、十分満足できました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

In a loud voice 大きな声で

Reviewed by: ミクちゃんパパ

This was my first time at the hotel, so I confirmed the meeting place. However, since there were many people waiting, I was wondering what would happen. But they called out names loudly, so I raised my hand and responded. It was very helpful.

今回初めてのホテルでしたので集合場所の確認はしました。
しかし、たくさんの人が待っていたのでどうなるか？と思っていましたが、
ちゃんと大きな声で名前を呼んでくれたので、こちらも手を上げて答えました。助かります。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was good. 良かった

Reviewed by: もぐちゃん

The airplane arrived about 30 minutes late, but when I went to the designated area, the staff quickly checked me in and asked me to come over while carrying my suitcase. There was already a car there, and they were loading luggage into the trunk. Our turn came up quickly, and after confirming the hotel name, we got on. I thought it might not leave until it was full, but it departed in about five minutes. Looking over, I saw a long line at the taxi stand. I talked with my companion about how we were glad we took the bus. It was very smooth getting to the hotel, and I was very pleased.

飛行機が30分ほど遅れて到着しましたが
指定の場所へ行ったら、係の人がすぐ受付をしてくれ
こちらに来てくださいと、スーツケースを持って移動しました。
すでに車がいて前の方の荷物を荷台に入れていました、自分たちの番がすぐに来てホテル名を確認して乗車しました、いっぱいになるまで発車しないのかなと思っていたらものの５分ぐらいで出発しました。
横を見るとタクシー乗り場は長蛇の列でした
バスにしてよかったねと、同行者とはなしました。
スムーズにホテルまで行けて大変良かったです

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Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Good dinner cruise overall

Reviewed by: cello vista

Only comment for improvement would be the food and the entertainment. Seemed that it was better when I went 5 years ago. There was a larger variety of food as well as more talented entertainment

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Look at the paper with the name written on it. 名前を書いた紙をみて。

Reviewed by: ミクちゃんパパ

Since it was a domestic flight from the Big Island to Oahu, I was a bit anxious because it wasn't the international flight exit, but I quickly recognized the representative from Roberts Hawaii who was holding a sign with my name.

ハワイ島からオアフ島の移動でしたので国内線です。国際線の出口ではないのでちょっと不安でしたが、「ロバーツハワイ」の担当者が名前を書いた紙を持っていたのですぐ分かりました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

It's really cold! 本当に寒い！

Reviewed by: ミクちゃんパパ

I prepared for the cold by bringing a hoodie, a rash guard, and slacks, as it was mentioned in advance to dress in layers. I thought it would be just right to receive warm clothing at the 2,800-meter "Onizuka Visitor Center." However, when I reached the summit, it was quite windy and very cold! I borrowed gloves, but it was still chilly. I seriously wished I had a sweater. The view from the top was fantastic, possibly because the air was so clear. The sunset was beautiful. At night, since the moon wasn't out, I was able to observe many stars, and the guide explained the constellations using a laser pointer, which was a lot of fun. I was impressed by the guide's extensive knowledge!

What surprised me was that I could see the "Hubble Space Telescope" flying right above the tour! It became a great memory.

事前に「寒いので重ね着の用意を」と書いてあったので、パーカーとラッシュガード、スラックスを持って行きました。2,800メートルの「オニズカ・ビジターセンター」で防寒着をもらって丁度良いかな？なんて。頂上に着いたら風もあり寒いのなんのって！手袋も借りていましたが寒い。真面目にセーターが欲しかったです。頂上からの景色は空気もきれいなのでしょうかとても良かったです。夕日のきれいでした。夜の星も月が出ていなかったのでたくさん観測することができ、案内の方がレーザーポインターで星座を説明してくれてとても楽しかったです。案内の方の知識の凄いこと！感心しました。
そう！ビックリしたのは「ハッブル宇宙望遠鏡」が丁度ツアーの上を飛んでいるのが見えたことです！良い記念になりました。

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Hawaiian Beauty Hiking Shuttle: Diamond Head & Manoa Falls Jurassic Rainforest

I loved it!!

Reviewed by: Joy B.

The experience was amazing. Definitely I'd recommend this tour!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I felt at ease! 安心でした！

Reviewed by: ノリータ

On the day of my return, I was quite anxious about getting to the airport, considering check-in times and drop-off, but having a specified time was reassuring. I was able to leave my luggage at the hotel until the shuttle time, which allowed for one last stroll. Thank you for everything!

帰国日の空港行は、チェックイン時間の逆算や降車など、なにかと不安ですが、時間指定があり安心でした。
送迎の時間まで、ホテルに荷物を預け、最後の散歩も可能です。
お世話になりました！

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

The best memories! 最高の思い出！

Reviewed by: nao

I fully understood that the weather could affect our plans, but the island tour, including Kilauea, that I had booked the day before was canceled due to the eruption. I prayed to at least see Mauna Kea, and my prayers were answered.

Without suffering from altitude sickness, I witnessed a beautiful sunset at the summit of Mauna Kea. For some reason, I found myself in tears. Then, at a parking lot a little lower down, we enjoyed a starry sky. It was a luxurious time lying down together just to gaze at the stars. Kon-chan's explanations were easy to understand.

It was a perfect night with a sky full of stars, with no moon in sight. It was an experience I will never forget.

天気に左右されることは充分わかっていましたが、前日に予約していたキラウエアを含む島内観光が噴火によりツアー中止になり、マウナケア山だけでもなんとか見たい！の祈りが天に通じました。
高山病になることもなく、マウナケア山頂での美しい夕焼け。なぜか涙が出てしまいました。そして少し降りた駐車場での星空。みんなで寝転んで星空だけを見る贅沢な時間。konちゃんさんの説明わかりやすかったです。
月も出ていない絶好の満天の星空でした。
一生忘れない体験でした。

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Waikele Outlets Shopping Shuttle from Waikiki - Roberts Hawaii

Transport to waikele outlet

Reviewed by: Paulus

Everything arrange very wel, in time pick up. All explanations are very clear such as the pick up points. We lived at hilton hawaian village at the pick up point us just nex to the hotel. Very convenient. All staff are very kind and helpful. We took 3 pm back transport and a bit in hurry for shopping, couse they tell us 5pm will be trafic jam and will be late for dinner.

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Blue Hawaiian Helicopter Tours from Honolulu - Oahu Circle Island Flights

A fun ride with a great view

Reviewed by: Mike in SC

Great staff. Knowledgeable pilot. Great background music during the flight :)
The views were great, despite the overcast conditions.
Now I want to go back and dive at all those reefs I saw and hike up to those waterfalls.
I never realized just how small Pearl Harbor was until I saw it from the air with my own eyes.
This is something a visitor should do at least once.
If I did it again, I wouldn’t bother taking my own pictures and videos (they take video for you) and just enjoy the view.

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Passport to Pearl Harbor Ticket - Official One-Day Admission & Self-Guided Tour

What can I say? It’s Pearl Harbor

Reviewed by: Mike in SC

A must-see for anyone visiting the Islands.
Lots of historical exhibits with helpful tour guides.
Lots of information for those not familiar with the events leading up to the attack.
As a history major and WW2 buff, this was a must-see for me, especially as my grandfather was aboard the USS Dobbin that morning.
Don’t forget to check out Ford Island and the airplane exhibits there.
Be sure to bring a few extra bills and leave donations in the boxes aboard the ships and help preserve our history for generations to come.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was sent normally. 普通に送っていただきました。

Reviewed by: piko

There were no issues, and I was waited for at the airport and taken to the hotel. All the other guests were American.

問題なく 空港で待っていただいていて ホテルに送っていただきました。
他のお客さんは全員アメリカ人でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Roberts was running a lot. ロバーツ、たくさん走っていました。

Reviewed by: nao

I was torn between a flat-rate taxi and using Veltra for the return trip. Since it was in America, I guess it's to be expected, but I felt that the handling of the luggage was a bit rough. We were the only Japanese people there. Next time, I think I'll opt for the flat-rate taxi for both trips. The prices were almost the same.

定額制タクシーと迷って、行きは定額制タクシー帰りはveltraさんにお願いしました。
アメリカなので仕方がないのでしょうが、荷物の扱いが少し乱暴に感じました。日本人は我々だけでした。次回は往復で定額制タクシーに頼もうかと思っています。料金はほぼ同じでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport to hotel 空港→ホテル

Reviewed by: PON

Last year when I went to Hawaii, I used another company's shuttle service, but there were delays with the arrival flights from Japan, and the line at the reception didn't move at all, so I ended up waiting a long time. This year, I decided to switch to Roberts. The check-in and shuttle service were smooth, and I arrived at the hotel earlier than I expected, which was great. I think I will use them again next time.

昨年ハワイに行ったとき他社送迎利用したのだが日本からの到着便が遅延などで重なったのでたまたまかもしれないが受付の列もまったく進まず凄く待たされたので、今年はロバーツに変更してみた。受付・送迎もスムーズで思っていたより早くホテルに着き良かったと思います。次回も利用すると思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was convenient. I would like to use it again. 便利でした。また利用したいです。

Reviewed by: hiro

I was worried about the pickup location at Waikiki Airport from the Big Island, but there was a Roberts Hawaii counter in front of the turntable, and the staff quickly checked the list for me, which made me feel at ease while waiting.

ハワイ島からのワイキキ空港でピックアップ場所が不安でしたが、ターンテーブルの前にロバーツハワイのカウンターがあり、またスタッフの方がリストをすぐにチェックして下さり安心して待機できました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

A starry sky. 満天の星空

Reviewed by: saito takako

Thank you for the kind support and consideration from the guide, and especially for the detailed explanation of the constellations under the starry sky. I plan to study stars when I get home. I was truly moved by the Southern Cross!

ガイドさんの親切な対応、気配り、何より満天の星空の下、ガイドさんの丁寧な星座の説明。
有難うございました。
帰ったら星の勉強をしようと思います。
南十字には感動！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The slogan is misleading. うたい文句に偽りあり

Reviewed by: 9687

You can have up to 5 drop-off locations for one vehicle! Since it was said that you wouldn't need to go around to multiple hotels, I booked this transfer even though it was a bit pricey.

It seems they arrived at my hotel 10 minutes later than scheduled, and I was the first to be picked up, so I was happy thinking it was a private transfer. However, to my surprise, instead of 5 locations, we stopped at nearly 10 hotels (I counted while trying to remember, so it might have been 9?). Despite the roads being clear and no traffic, it took 1 hour and 10 minutes to finally arrive at the airport.

Was it really not limited to 5 locations? Is this false advertising? In hindsight, I would have preferred the cheaper option.

1台の送迎先は5ヵ所まで！何ヵ所もホテルを回る必要がないにでスムーズな送迎が可能と有ったので、こちらの送迎は割高ですが予約しました。
私のホテルには予定より10分遅れで一番に迎えに来たみたいで最初に乗り込み、貸しきりかと喜ぶのもつかの間
5ヵ所どころか10ヵ所近くのホテルを回り(余りにホテルを経由するので記憶をたどり数えたので9ヵ所だったかも？)渋滞でもなく道も空いてたにもかかわらず
1時間10分かかってやっと空港に到着、
5ヵ所までじゃなかったのか？
誇大広告？
こんなことなら割安の方がましです。

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Waimea Canyon Sightseeing Tour & Wailua River Cruise to Fern Grotto

Two Places NOT To Be Missed on Kauai

Reviewed by: KathyK

The trip to Waimea Canyon was made so much better because of our tour guide, Kevin, and his narration / history of Kauai. The canyon itself rivals Grand Canyon in beauty. The trip across the island to Wailua was also full of history and Kevin made it fun; lots of movie trivia and fun facts. The river cruise was entertaining and the Fern Grotto is breathtaking. We were also lucky enough to see a baby wild pig while walking back to the riverboat. This is one tour well worth the time and money.

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マウイ島観光ツアー　ハレアカラ国立公園＆イアオ渓谷をめぐる ＜昼食付き／英語ガイド＞

It was a very good tour! とても良いツアーでした！

Reviewed by: 海原船吉

The local tour with an English guide (including myself, there were three Japanese passengers and about ten foreign passengers) was well explained, and as a one-day tour, it was good. Unfortunately, the view from the visitor center near the summit was completely obscured by fog, which was disappointing, but later at the second viewpoint, I was relieved to see the entire crater beautifully. I was moved by the majestic views, including the scenery along the way. I’m not sure if we passed through the town of Paia as scheduled (I don’t think it was a particular issue), but the towns of Makawao and Iao Valley were also nice. Initially, it was stated that drop-offs were not allowed except at the pickup hotel, but after the Iao Valley tour, we split into a shuttle bus heading to Kahului and a bus going to Lahaina, so I was able to be dropped off at my desired destination of Lahaina, which was very helpful. Thank you very much.

英語ガイドの現地ツアー（乗客のうち私を含めて３人が日本人で、残り10数名は外国人）で、私の語学力ではドライバー兼ガイドの説明がその２割程度も聞けたかどうかわかりませんが、よく説明されており、１日ツアーとして良かったです。残念ながら、頂上近くのビジター・センターからの眺めは霧で全く見えず、これで終わりかとガッカリしましたが、その後、少し下がった第２展望台ではクレーター全体がきれいに見れてホッとしました。途中の景色も含めて、雄大な眺めに感動しました。予定にあったパイアの街 を通ったかどうかは不明でした（特に問題とは思っていません）が、マカワオの街、イアオ渓谷も良かったです。
当初、迎えのホテル以外への送りは不可とされていましたが、イアオ渓谷観光後にカフルイ方面へのシャトルバスとラハイナ方面への本バス移動に分かれたため、目的のラハイナまで乗せていただき、これも助かりました。
ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

If I have the chance, I will again. 機会があればまた

Reviewed by: 匿名希望

The shuttle I usually use didn't stop at the place I was staying, so it was my first time using Roberts. The driver was very kind, which was great.

いつも利用してるシャトルが宿泊してた場所に止まらなかったため、初のロバーツでした。親切な運転手さんでよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

So-so. まあまあ

Reviewed by: 匿名希望

The pickup to the hotel was earlier than I expected, which left me with a long wait at the airport. I think it's better to have an early pickup rather than risk being late in case of any irregularities, so I guess it's just how it is...

I will definitely use this service again for a more comfortable travel experience next time.

ホテルへの迎えが思ったより早く、空港での待ち時間が長く時間をもてあましました。時間ぎりぎりの迎えよりは、何かのイレギュラーがあった場合の事を考えての事だと思いますので、まあまあこんなものかなと、、、

次回も大変楽に移動できるので利用します

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer - return 空港送迎・帰り

Reviewed by: nio

The pickup for my return was more than 10 minutes late, and since the reservation confirmation stated to "please contact us" in such cases, I was quite anxious about whether I should reach out. I was asked for the name of the airline I was using for my return, and they dropped me off in front of the check-in counter for "domestic" flights instead of "international." There were many people, and it took a considerable amount of time to complete the procedures, which made me anxious again. Looking back, there wasn't really any time to spare before the flight departure. (I arrived at the airport just under two hours before departure, and check-in and immigration took quite a bit of time; if I had hesitated even a little, it would have been critical.)

帰りの迎えが10分以上遅れてきて、そういった場合は「連絡をしてください」と予約確認票にあったので連絡すべきか、結構焦りました。帰りの利用航空会社名を聞かれ、その前で降ろしてくれたんですが、「インターナショナル」ではなく「アメリカ国内」用のチェックインカウンター前で、人も多く手続完了するのに時間が掛かり、またまた焦りました。飛行機の出発まで、思えば時間的な余裕などなかったです。（空港着いたのが出発約２時間弱前、チェックイン、出国審査など結構時間がかかり、ちょっと迷ってたら命とりぐらいの時間でした）

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港送迎

Reviewed by: nio

Certainly, I had some anxiety since the driver didn't speak Japanese. However, overall, it felt like this is how things are. There were no particular issues, and it was good.

確かに、日本語が通じるドライバーではないので、若干の不安がありました。けれど、全体としてこういうものかといった感じでした。特に問題もなく良かったでした。

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Royal Star Pearl Harbor Experience with Tickets to Arizona Memorial & City Tour

Interesting but unforeseen closures

Reviewed by: Heather

The tour was really interesting and opened up my eyes about what happened at Pearl Harbour however the Arizona Memorial happened to be closed. One great thing about the tour was hat everyone was really on time so we were able to stop at the palace for 20 mins and walk around and take pictures. The driver was amazing with giving information and thinking on his feet giving us more time at places, very smart and great speaker, and also dropped people off at Waikiki destinations rather than hotels if they desired.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

airport shuttle bus 空港シャトルバス

Reviewed by: こーいち( ^ω^ )

Despite the last-minute reservation, I was grateful that they came to pick me up at the hotel. It's embarrassing to see Japanese people carrying their suitcases on public buses; that's prohibited. Let's stop doing that.

直前予約であったにもかかわらず、ホテルまで迎えに来てくれて助かりました。公共バスでスーツケース運んでいる日本の方々、それは禁止行為です。見ていてこちらが恥ずかしいので、やめましょう。

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