Reviewed by: だくあ
It was amazing. This sums it up perfectly.
I extended my trip to the Big Island specifically for this tour, and it was definitely worth it.
Since returning home, I have already recommended it to several acquaintances.
The guide took photos for us, which were shared for free on the spot. They were also very accommodating with photo requests.
The explanations during the tour were in English, but necessary information was also provided in Japanese, so I think it would be no problem even for those who are not good at English.
The sandwiches and hot cocoa we had along the way were very comforting.
Thank you, Shouyou.
The conversations during the ride back were also very enjoyable.
最高でした。この一言に尽きます。
このツアーに参加する事を目的にハワイ島まで足を伸ばしたのですが、その甲斐は十分にありました。
帰国後、もう何人もの知人に勧めています。
ガイドさんが撮影してくれた写真は、その場で無料で共有いただけました。撮影リクエストにも快く対応してくださいます。
道中での説明は英語でしたが、必要な情報は別途日本語でも説明があるので、英語が苦手でも全く問題ないと思います。
途中で頂いたサンドイッチやホットココアもとても沁みました。
Shouyouさん、ありがとうございました。
帰りの車中での会話もとても楽しかったです。
| Rating: | |
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| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Couples |
| Posted on: | 2022/12/03 |
| Activity Date: | 2022/11/23 |
Reviewed by: Robyn Doyle
The day was very informative,friendly and all round a fantastic experience
| Rating: | |
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| Packages: | Best of Kualoa Combo - Movie Tour, Jungle Tour, Farm Tour & Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/02 |
| Activity Date: | 2022/11/30 |
Reviewed by: Stu
This sunset dinner cruise was a truely amazing experience for myself and my partner.
The three course dinner was ok, the appetiser and dessert were nothing special, but the main meal was incredible!!! We both couldn’t get enough of the crab!
The dancers were all very talented and was great entertainment onboard.
The singer and his niece also provided great entertainment in between meals.
The fireworks towards the end was also an amazing experience I will not soon forget.
One thing that stopped this from being a 5-star experience was that we were sat opposite a random couple on the same table as us, making this ‘date night’ a lot more awkward than we had expected.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2022/12/02 |
| Activity Date: | 2022/11/25 |
Reviewed by: Max
I am so happy to have chosen Roberts Hawaii Shuttle service! Will definitely choose them when I go back!
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/02 |
| Activity Date: | 2022/09/29 |
Reviewed by: minikin
It's on my list of 10 things I want to do before I die! I want to see the starry sky at Haleakalā. After three years due to the pandemic, I'm finally back in Hawaii, and it's my first time on Maui. I immediately signed up for a stargazing tour. On the day of the tour, we were picked up at the hotel at 3:30 AM. There were two young Japanese couples and two senior women, including us. Our guide, Mr. Yamapi, was very talkative! I found myself chatting along too (laughs). We bought donuts at Krispy Kreme and poke at Foodland. Off we went to Haleakalā! We took a bathroom break at the visitor center. As we acclimated to the altitude, we made our way to the summit. As soon as we arrived at the top, a blizzard hit.
"Don't worry! I've secured the fifth point, so I will definitely show you," Mr. Yamapi said confidently. We started our descent in a blizzard where we could barely see a meter ahead. Running down the dark (or white?) mountain path from 3055 meters felt like home. And then, at the second point, we got to see the sunset at the same height as the clouds! It was moving. Then it started raining again, and we began to move. I wondered if Mr. Yamapi was navigating by watching the clouds. At the third point, he quickly set up chairs, telescopes, and other equipment...
"Don't look at the sky until I say it's okay," he told us, raising our excitement! We were fully prepared with borrowed warm clothing, and off we went! Wow! It was emotional! Even though it was a blizzard! Even though it was pouring rain! The strong winds were still trying to blow us away!
The 360-degree starry sky was perfect. It was truly the skill of a veteran guide! I'm really glad I participated. I will surely be moved every time I go. I think I will definitely return to see that starry sky again! I plan to go back to Haleakalā to deliver some pickled vegetables as a souvenir for Mr. Yamapi!
死ぬまでにやりたい10の事。のリストに入ってる!
ハレアカラの星空を観たい。コロナ禍で3年振りのハワイ。そして初めてのマウイ島。真っ先に星空ツアーを申し込んだ。当日ホテル3:30にピックアップ。2名の若い日本人カップルと私たちシニア女性2人組。ガイドの山Pさんが喋る喋る!私もつられて喋る(笑笑)クリスピークリームでドーナツを買い。フードランドでポケを買い。いざハレアカラへ!ビジターセンターでトイレ休憩。高地に身体を慣らしながら頂上へ。頂上に着いた途端猛吹雪。
『大丈夫ですよ!第五ポイントまで確保してありますから必ずお見せします』自信満々の山Pさん。
1m先も見えない吹雪の中下山開始。3055mから真っ暗(真っ白?)な山道を我が庭のように走り出す。なんと‼︎!第二ポイントで雲と同じ高さからのサンセットが見える‼︎感動。そしてまた雨が降り出し、移動開始。もしかしたら山Pさんは雲を見ながら移動してたのかな?第三ポイントで素早くイスや望遠鏡やもろもろ用意して、、、、、
『いいって言うまで絶対空見ないでくださいよ』
なんて言われて、ドキドキ期待が高まる!防寒着を貸してもらい万全の体制でいざ‼︎
うわー!泣ける!吹雪だったのに!豪雨だったのに!今も強風で飛ばされそうだけど!
ぐるり360度満点の星空です。ベテランガイドの成せる技ですね!本当に参加して良かったです。何度行ってもきっと感動するでしょう。必ずまたあの星空を観に戻ると思います!山Pさんに漬け物のお土産を届けにもう一度ハレアカラへ!
| Rating: | |
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| Packages: | 混載プラン<2名以上> |
| Attended as: | Friends |
| Posted on: | 2022/11/29 |
| Activity Date: | 2022/11/19 |
Reviewed by: Christine
So much fun . Easy to book and get on the boat. Such a nice staff. Would go again.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2022/11/29 |
| Activity Date: | 2022/11/27 |
Reviewed by: JURI
It was great to finally visit Hawaii again, and the Haleakalā sunset tour on Maui was just as wonderful as I had hoped. This time, it was especially enjoyable because my son, who was visiting Hawaii for the first time, joined us.
久しぶりのハワイ、マウイ島で楽しみにしていたハレアカラ山頂夕日ツアーはやっぱり良かったです。特に今回は、ハワイが初めての息子も一緒でしたので、特に楽しいツアーになりました。
| Rating: | |
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| Packages: | 混載プラン<2名以上> |
| Attended as: | Families |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/03 |
Reviewed by: Rania
It was a beautiful day spent beneath the amazing green nature & the breathtaking views. Our guide was very nice & friendly. The whole tour was spectacular. We took the reverse road to Hana. So we experienced both ways.
| Rating: | |
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| Packages: | Standard Group Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/17 |
Reviewed by: Rania
I didn’t expect this to be such an AMAZING experience as I found it to be. We spent a wonderful time. The sunrise was breathtaking. Our guide was supercool. He explained everything around us. He told us amazing stories. Showed us different plants & lava, he let us take pictures with spectacular views. Breakfast was so tasty & service was more than excellent.
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/16 |
Reviewed by: Rania
It was a wonderful day that we felt sorry when we were back to our hotels. Our guide was amazing. He was wonderful storyteller. We enjoyed every moment. We saw breathtaking views, ate the tastiest shrimps ever. We also enjoyed the best Dole Whip from plantation center.
Thank you so much for your kind comments, we will be sure to forward them to your guide too! : ))) Mahalo Nui Loa Cecilia
| Rating: | |
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| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/10 |
Reviewed by: Rania
The whole thing was wonderful. They were very well organized. Time was perfect. The place & the hiking trail was smooth & everybody was behaving as a family member or friend so I didn’t feel alone at all. The team was very cooperative & friendly & kind.
| Rating: | |
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| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/08 |
Reviewed by: Rania
We spent a very good time there. Our guide, his name is translated as Handsome in English as per his words was Amazing. He told us interesting stories all throughout the way. Also he explained everything in details before our tour.
| Rating: | |
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| Packages: | [6:30 AM] Waikiki Departure |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/27 |
| Activity Date: | 2022/11/07 |
Reviewed by: David
As a first time visitor to Hawaii, this 7 hour tour of Honolulu and Pearl Harbor covered everything I was hoping for. Our guide Finny was extremely knowledgable and courteous. The first part of the tour focused on the history of the islands, the culture prior the American annexation and the impact of our occupation on the people and their culture. In addition to taking us to many historical sites, Finny pointed out some familiar Hawaii 50 filming locations and the harbor where the Gilligan's Island 3 hour tour started. The 2nd part of the tour was Pearl Harbor. The visit included dedicated tickets to the USS Arizona Memorial (where the war started) and the USS Missouri Battleship (where the Japanese surrendered to General MacArthur. Finny pointed out many interesting details of the attack and some of the heroes of the day, that I was not previously aware of. The visit was a very moving and memorable experience.
Security does not allow you to enter the base with any back packs or bags. You can carry small items like cell phones and a water bottle. Storage lockers are available.
I highly recommend this tour for first time visitors to Pearl Harbor and Honolulu.
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/26 |
| Activity Date: | 2022/10/31 |
Reviewed by: YAMA
It was our first time on the Big Island, so my husband and I participated in two tours. Since it was our first time booking an overseas tour individually from Japan, we were a bit anxious, but we received email confirmations before departure, which made us feel at ease for the day.
On the day of the tour, we had a wonderful time at the summit of Mauna Kea with our guide, a bright young man named Stephan. There were 13 Japanese participants, so the entire tour was conducted in Japanese. It was very cold at the summit, but we were moved by the incredible sunset. We took many commemorative photos together, and enjoyed warm cocoa to warm up. We also got to see the moon and Saturn through a telescope. However, what surprised me even more was seeing satellites moving here and there! That was astonishing.
The next day, we had a knowledgeable young guide named Moana for the Kilauea Volcano. Since it was just the two of us, we were able to hear many interesting stories in Japanese. The bright red volcanic smoke from Kilauea was breathtaking. The starry sky at the foot of the mountain was also wonderful. That day, we saw the moon and Jupiter through a telescope, and took a lovely commemorative photo in front of the constellation Cassiopeia. We took many commemorative photos at each location we visited.
Participating in these tours over two days was a very meaningful and valuable experience for us. I would like to join this tour again in a different season. I am grateful to the two guides who took care of us. Thank you very much (ᴗ͈ˬᴗ͈).
初めてのハワイ島でしたので、夫婦で2つのツアーに参加しました。
日本から初めて個人で海外ツアーの申し込みをしたので、不安でしたが出発前にメールの確認があり安心して当日を迎えることができました。
当日は明るい青年ステファンのガイドでマウナケア山頂とっても楽しかったです。
この日は日本人13名のツアーでしたので、全て日本語でガイドしていただきました。
山頂はとっても寒かったですが、素晴らしいサンセットを見ることができ感動。2人の記念写真もたくさん撮ってもらいました。そして暖かいココアにホッコリ。
天体望遠鏡で月・土星を見せてもらいました。
でも、それより驚いたのは衛星があちらこちらで動いてる!これには驚きました。
翌日は博識の青年モアナのガイドでキラウエア火山。
2人のみの参加でしたので、日本語でたくさんの興味深いお話を聞かせて頂きました。
キラウエアの真っ赤な噴煙は感動でした。
山麓の星空も素晴らしかったです。
この日は天台望遠鏡で月・木星を見せてもらいました。
そしてカシオペア座の前で素敵な記念写真。
行く先々でたくさんの記念写真を撮影してもらいました。
2日間に渡りこちらのツアーに参加させていただき、とても有意義で貴重な体験をすることが出来ました。
季節を変えて、またこのツアーに参加したいと思っています。
お世話になったガイドの2人に感謝。ありがとうございました(ᴗ͈ˬᴗ͈)
| Rating: | |
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| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Couples |
| Posted on: | 2022/11/26 |
| Activity Date: | 2022/11/01 |
Reviewed by: reoちゃん
It was disappointing that the planetarium was closed, possibly still due to the effects of COVID-19, but there were more exhibits than I expected, and the content was rich. I would like to visit again on a day when there are hula lessons.
まだコロナの影響があるのか、プラネタリウムが休止中で残念でしたが、思ってた以上に展示物が多く充実した内容でした。フラレッスンがある日にまた訪れたいです。
Thank you for visiting us. The planetarium programs are held every day except Wednesday, but unfortunately, they are all in English. Starting from November 17, we have resumed paid hula lessons approximately twice a month. Please be sure to sign up for the next hula lesson. Thank you for your comment.
ご来館いただきありがとうございました。プラネタリウムのプログラムは水曜日以外催行されているのですが、残念ながらすべて英語のプログラムです。
11月17日から月2回程度ではありますが、有料フラレッスンを再開いたしました。次回はぜひフラレッスンお申し込みください。
コメントありがとうございました。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2022/11/25 |
| Activity Date: | 2022/11/23 |
Reviewed by: TravelCouple
It was nice and cold at the summit, but the provided clothes helped a lot. Guide was informative although not nice. The bus to the top is very old and has a poor seating arrangement of mostly rows of three, so couples will be separated. Additionally, if you are separated on the way up, the guide will specifically force you to be separated on the way down in order to preserve your initial seats.
I have an egg allergy and specifically requested egg free food, yet the sandwich I was provided had mayonnaise and I was left with no other options.
The summit was a nice tour but I would recommend a different company. The other buses we saw were much nicer.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/11/24 |
| Activity Date: | 2022/11/21 |
Reviewed by: KANA
When I arrive in Hawaii and head to Waikiki, I always book the shuttle bus from Roberts.
This time, it seemed that Honolulu International Airport was crowded, and we had to circle once, causing a delay of about 30 minutes. However, as soon as I exited, the staff guided me, and I was able to board the shuttle bus without much wait.
I think they are able to respond flexibly even if flights are delayed because there are many customers.
The prices are reasonable as well.
I would like to use this service again.
ハワイへ到着し、ワイキキへ行く際は、いつもRobertsのシャトルバスを予約しています。
今回は、ホノルル国際空港が混雑していたようで一回旋回し、到着が30分間程遅れましたが、出口を出るとすぐ係員の方が案内してくれ、それほど待たずにシャトルバスに乗れました。
利用客が多いから、例えフライトが遅れても柔軟に対応していただけるのだと思います。
料金もリーズナブルです。
また、リピートしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2022/11/24 |
| Activity Date: | 2022/11/22 |
Reviewed by: angel39
During my stay on Oahu, I always make sure to visit the North Shore, regardless of the season. I usually rent a car for the duration of my stay, but rental car prices have skyrocketed since the end of the pandemic.
Since I'm familiar with the North Shore, I decided to use a shuttle service instead of renting a car. Although I didn't have any activities planned, I was able to spend a decent amount of time there and was satisfied with my visit. If I had done activities like horseback riding, I would have had very little time left. Not having to drive made it quite easy for me. I think this is a good option.
オアフ島滞在時には必ず季節を問わずノースショアにはいっています。いつもはレンタカーを滞在期間中借りているのですが、コロナ明けでレンタカー料金はバカ高い。
そこで、勝手知ったるノースショアですので、レンタカーの代替として送迎のみで利用しました。アクティビティなしなので、滞在時間は十分とは言えませんが、それなりに取れ満足です。乗馬などをするとほとんど滞在時間はなくなりそうです。車を運転しないので、結構ラクチンでした。こういう方法もありだなと思います。
Thank you for your thoughtful review. We are all very happy that you were satisfied. We offer various other tours as well, so please take a look. We also update the latest information about our tours on Island Makana's Instagram.
ご丁寧なレビューありがとうございます。お客様に満足していただいてスタッフ一同嬉しい限りです。他にも色んなツアーをやっているので是非ご覧いただけますし、ツアーに関してもIsland Makanaのインスタグラムで最新情報を更新しています。
| Rating: | |
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| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Couples |
| Posted on: | 2022/11/24 |
| Activity Date: | 2022/11/02 |
Reviewed by: The Haneys
I highly recommend this! Really funny, informative and truly amazing talent.
| Rating: | |
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Couples |
| Posted on: | 2022/11/23 |
| Activity Date: | 2022/11/21 |
Reviewed by: Kara
Gorgeous stars holy goodness!!!! It is cold but they have some bundling clothes
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2022/11/22 |
| Activity Date: | 2022/11/10 |
Reviewed by: Hunter
My wife and I went on this adventure while in Oahu on our honeymoon. We thought there would be multiple groups on our tour, and we were pleasantly surprised to find out it was only us and our guide. While the views, terrain, history, and overall experience was absolutely incredible, the game changer in this was our guide, Keoki. He was one of the most genuine, friendly, and passionate people that we have ever met. He went as to far as to welcome my wife and I into his Ohana and shared the meaning and importance of the "Aloha Spirit" with us, and truly made us feel welcome on not just the tour, but also on the island.
I cannot recommend this tour, or Keoki as a guide, enough. We had such a wonderful experience and will be back to see them next time we are on Oahu!
Mahola, Keoki! - Hunter
| Rating: | |
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| Packages: | North Shore ATV Adventure |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/11 |
Reviewed by: Kara
We ended up adding a tour as we had so much fun! Really lovely ranch.
| Rating: | |
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| Packages: | 90-minute Standard Movie Sites & Ranch Tour |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/19 |
Reviewed by: Kara
Really pretty to see the sunset sky, and to enjoy an evening in Waikiki
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/19 |
Reviewed by: Kara
Thank you Royal Star: for good buses, good guided, access to the Arizona ,and plenty more tme to explore Pearl Harbor
| Rating: | |
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| Packages: | Deluxe Tour with Ticket [Jan - Mar] |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/18 |
Reviewed by: Kara
Arizona was an experience, I am so thankful I got to do this while I was here.
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/18 |
Reviewed by: Kara
Great Evening with a large community! The show was a blast
| Rating: | |
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| Packages: | Paradise Package w/ Pick-up: Standard Seating, Kukui Nut Lei Greeting & 2 Drinks |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/17 |
Reviewed by: Kara
Fun evening, good singer very talented. Worth it to have an evening on the beautiful Hawaii waters!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/16 |
Reviewed by: Kara
Beautiful natural scenery! Good little quick filler!
| Rating: | |
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| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/14 |
Reviewed by: Kara
You see everything on this tour!!! Delicious coffee!!
Thank you Kara! We hope you had a wonderful experience and that your time on the island was amazing!
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/13 |
Reviewed by: Kara
Awesome evening all guided, pick up and drop off back near the hotel, very awesome tour
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/11/21 |
| Activity Date: | 2022/11/12 |
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Mahalo for your kind words! We are happy to help you create lifelong memories! A hui hou malama pono!