Big Island
I was impressed with the safety measures taken by the staff for the ATV ride. The waterfall swim was very short, not nearly enough time given for this part of the activity. No safety measures taken for the swim. Rocks were slick - there should be a ladder or some way to enter and exit the water that does not put participants in danger of slipping. The trip down to the waterfall and then back up is somewhat physically taxing and should only be undertaken by physically fit persons.
The staff on board were so welcoming and friendly! They took the time to get to know everyone and made sure we had enough to eat and drink! The sunset was beautiful and we were able to take many pictures. Would definitely recommend!
Aloha,
Thanks for taking the time to provide feedback about your Sunset Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We know there are a lot of activity providers on the island and we're honored your chose to spend part of your day with us. We really appreciate your recommendation!
Mahalo and a hui hou,
Your Ocean Sports 'Ohana
The views are amazing. The entertainment was great, the food and service were garbage. The food was ice cold and tasted terrible. My meat was all fat and sauce. The tiny package of Mac nuts and salad were the only thing edible. Getting a staff member to do anything but dance and have fun was difficult.the views and dolphins are worth the money but eat before you go and bring your own drink or you’ll be parched.
We had so much fun on the single riders. Our instructors were so amazing! They truly cared about our experience and making it fun for us. The customer service and overall experience was unforgettable and so worth it. Our favorite experience on the island!
This was by far the best excursion we did on our trip. The crew was so accommodating and put this adventure over the top. This was my first time snorkeling and they were able to provide excellent training as well as guidance throughout the swim. They dove down to bring up starfish, sea cucumbers, & other creatures for us to check out. We were served lunch and delicious drinks after spending time in the water. The boat was clean, & we had a comfortable ride to and from the snorkeling location. This is a trip you can’t miss!
Had seating for 5 and was awesome to get our photo taken so if we wanted, we could purchase after the show. It rained in the beginning for half an hour but they had ponchos for everyone. Finally the rain stopped and the music was cool. We got to eat and the show started. Loved everything about the host and how he explained everything like a story teller. My family enjoyed the food and the show. The luau was great and we left happy! Photos and memories! I recommend for sure. Mahalo!
This is a wonderful catamaran! We didn't see any whales this trip but I love being on the ocean so I didn't care. As a bonus if there are not any whales you can go back for another trip. I recommend this to anyone going to The Big Island.
Good show, food, and drinks! Long line. Would have liked the seating facing the stage.
My kids had a blast seeing all the amazing dances and atmosphere!
The crew was excellent. We saw dolphins on the way out. Only disappointment was we were expecting to go to Kealakekua Bay for snorkeling as advertised, but due to weather conditions, they chose to go north of the airport. We went to a beach area that you can only access with 4 wheel drive or by boat. Beautiful location. The crew took us to shore, and took us over to the queens bath for a bit. Nice time over all.
The show was enjoyable and the actors interacted with the audience. The luau food was very good and had a great variety.
We had a wonderful time at the luau. The food was great and drinks were yummy. The entertainment was just amazing. Very talented dancers, band and host was funny. The entire family had a great time.
We had a great time at the Royal Kona Voyagers of the Pacific luau. The dancers and musicians were wonderful, the setting was stunning and the food was very filling. I would recommend planning on getting there a bit early as parking does get crowded and you do have to wait in line to check in, but the process was quick and very smooth.
The Fairwind crew is very professional, for they stress safety and they are helpful. In addition, the captain highlighted dolphin sightings and the historical information regarding ancient Hawaiian culture. He also gave facts about the Captain Cook Memorial.
Had a fabulous experience at the Luau with my family. It was the first luau experience for my daughter and she enjoyed it. Thank you.
There was some AC issue that needed fixing, and caused a 2hr delay. However, the views from the helicopter were amazing! We were able to see a bunch of waterfalls, a natural arch, and of course… LAVA!
It was a great experience, and we’ll always remember the memories!
The food was great, the dancers were good and very entertaining.
Bar tender was very friendly.
Our pilot was fantastic and knowledgeable - he literally seemed to know the answered to every question we had and he did this all while flying with impeccable grace. Love!
We had so much fun hanging out on board with the captain and his first mate. Interesting people with interesting stories. Great service and a beautiful boat!
We travel to Kona every other year. We discovered the dinner cruise the last time we went and loved it so we definitely booked it again last week. This year was even better. The crew were ready to help anyone needing help. We were waited on and spoiled. The food was tasty. The historian did a great job as did the music entertainment. We took the cruise at the end of March which should have been too late to view a whale. One popped up right beside the boat. The captain steered the boat to try to follow the whale so we could get another view. It started raining later and once again the captain did what he could to take us out away from the rain. We will definitely do this the next time we return to Hawaii.
The staff is wonderful and provide top notch service. Unfortunately, the day we went out we saw no dolphins.
Aloha,
Mahalo for taking the time to leave such a kind review.
We agree that it's unfortunate that you did not see dolphins; we sure wish you did!
Thank you for joining us! We hope you can join us again in the future.
Best wishes,
Margie Park
Sales & Marketing Manager
Body Glove Cruises
We had such a good time on this dinner cruise. The food was good, the DJ and our tour guide was excellent. We ate, danced and enjoying the beautiful views from the ocean of the Big Island. The sunset view is a most see!!
Captain Cindy and Chelsea were so nice. It was my birthday and they made me feel so special. The drinks were flowing and they even provided a speaker for all of my friends and I to use. We had forgotten to get food and they had provided us an assortment of finger sandwiches to snack on. We watched the sunset and jumped off the boat. Honestly that experience was the highlight of my entire birthday trip in Hawaii. I will not hesitate to come back to them next time I am in Hawaii on the Big Island !
Captain Cindy and Crew John were awesome! They made this the trip of a lifetime! They were informative, so very helpful, personable, and professional. We had a great time from the beginning to the end!
Fabulous ocean backdrop. Very colourful performance and the fire show was awesome. Food was very good and catered for vegetarians as well. strongly recommended
For those of us who had been to previous luaus this experience was amazing. The attention to history and story telling was very interesting. The costumes, dances and national history was educational as well as entertaining. (Especially the fire dancer!) Some of our friends had never been to a luau before and also thought it was wonderful. The food was presented beautifully and delicious. (The drinks were excellent too!) We even tried the poi because this was the first time it had ever been explained to us how to eat it and with what food combination. The location was easy to find and parking was ample. The staff were all friendly and knowledgeable. It was a great experience for our group of six and would highly recommend this event.
Amazing, friendly staff and very informative tour. We saw so many different species and learned a lot during our tour. We already want to go again! We recommend this tour
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and the information provide by the crew.
We know there are a lot of activity providers on the Big Island, and we're honored you chose to spend part of your morning with us...and that we've earned your recommendation.
Mahalo and a hui hou!
P.S. Mahalo for including those pictures! Great images!
Very professional. Informative commentary and a great underwater experience.
Captain Kurt and Dave gave us a beautiful and relaxing cruise. This was something the whole family can do. We were hoping to see some whales but they were a little too shy this trip. We did have a great snorkel spot. Dave showed the best spots to see sea life. My 2 year old grandson got into the ocean for the first time. Captain Kurt was able to assist some of our family into and out of the ocean safely. Dave brought up a starfish and a sea anemone so my grandson could see and touch them before releasing them back into the ocean.
The pilot was very experienced and informational.
The view are amazing. Will do it again too!!