Reviewed by: Kara
Fun and sunny day on the gorgeous Captain Cook bay!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/06/25 |
Reviewed by: Kara
We got lucky and got a few mantas so the night was worth it!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/06/21 |
Reviewed by: Candy
We had a family of 10 with kids. They all had a great time. The dancers were beautiful. The kids especially liked the fire dancers. The food was great with a great variety. The bar service was fantastic. The only negative was the heat at that time of day. But other than that we had a blast! Would do it again!
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/12 |
| Activity Date: | 2023/07/17 |
Reviewed by: Hilton luau.
The show was good and the service was great. Loved the lei. I found out that I am not a fan of Hawaiian cuisine. That is just me.
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Families |
| Posted on: | 2023/08/12 |
| Activity Date: | 2023/07/23 |
Reviewed by: Shsh
Kssjhbs bsuysgw Judy he Judy be iugebhaie smudge jsuuhe
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Couples |
| Posted on: | 2023/08/12 |
| Activity Date: | 2023/07/23 |
Reviewed by: 家族旅行
There were not enough life jackets provided for the number of people on the tour, so I had no choice but to search for an emergency life jacket (which was covered in dust) under the chair and wear it. Other families also had their children wear the emergency jackets while the adults jumped into the sea without any life jackets. The waves were quite high, and I felt a real danger to my life.
I was able to see the manta rays properly, but due to the confusion with the life jackets, my viewing time ended up being about 15 minutes shorter than those who entered the water earlier, which was really disappointing.
ライフジャケットがツアーの人数分用意されておらず、仕方なく緊急用のライフジャケット(ホコリだらけ)を椅子の下から探して着用しました。他の家族も子供のみ緊急用を付け、大人はライフジャケットなしで海に飛び込む始末。波も相当高く、命の危険を感じました。
マンタ自体はちゃんと見れましたが、ライフジャケットのゴタゴタで、先に入水した参加者より鑑賞時間が15分程短くなってしまったのが、本当に残念です。
Dear Family Traveler,
Thank you for participating in the Manta University program. We also appreciate your valuable feedback despite your busy schedule.
We apologize for any discomfort caused by the slightly strong winds and waves during your experience. Regarding the use of life jackets, it is mandatory for children under 12 years old on the Big Island, while it is optional for adults. Therefore, we ask about life jacket preferences during the tour check-in and provide them before departure.
On the day of your tour, we confirmed that more customers than usual requested to wear life jackets after departing the harbor, based on the sea conditions.
We take your comments seriously and will use them to improve our crisis management and services, ensuring that our customers can participate in tours with confidence and enjoyment.
Thank you once again for your valuable feedback.
家族旅行様
この度はマンタ大学へ参加いただきありがとうございました。また、お忙しい中貴重なコメントを頂き重ねて感謝申し上げます。
風や波がやや強めの海のコンディションの中、不快な思いをさせてしまい申し訳ありませんでした。
ライフジャケットの着用につきまして、ハワイ島では12歳以下のお子様に対しては着用の義務がございますが大人は任意となっております。そのためツアーのチェックイン時に着用の希望を伺い出航前にお渡ししております。
当日はハーバーを出航後に海のコンディションを見てライフジャケットを着用したいと要望されたお客様が通常よりも多くいらっしゃったと確認しました。
お寄せ頂いたコメントを真摯に受け止め、今後お客様に安心して楽しくツアーに参加していただけるようさらなる危機管理とサービスの改善に役立てたいと存じます。
この度は貴重なご意見をありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Families |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/04 |
Reviewed by: nikipingo
We participated as a family of six and had a private tour. It was everyone's first time, but our guide Noni provided careful instruction and guidance in Japanese. For those who are not proficient in English, I recommend the Japanese guide.
The outward journey was quite challenging due to the headwind, but Noni regularly checked in on everyone's condition to decide whether to turn back, and we managed to reach the cave. The return trip was quick.
Considering everyone's stamina, we decided to do the snorkeling in the bay. We had a very enjoyable and fulfilling time. Noni took a lot of photos for us!
Although it was an early morning course, the sunlight became increasingly intense, so a rash guard (preferably with long sleeves) and a hat are essential. Wearing gloves might make paddling easier. Shoes that can get wet are recommended, but going barefoot is also fine.
You can bring valuables in a waterproof bag, but I think just a phone and a tip would suffice. You will receive one bottle of water, but if needed, you might want to bring an extra bottle.
I'm not very good at swimming, so I felt safer snorkeling in the bay. They also lent me a kickboard, which made snorkeling enjoyable. Noni mentioned that the waves are calmer in the morning in Hawaii, and since the tour ends by 10:30, you might feel a bit tired, but you can make good use of the afternoon, so I recommend the early morning course.
家族6人で参加。貸し切りでした。みんな初めてでしたが、ガイドのノニさんが日本語で丁寧に指導、誘導してくれました。
英語が得意な方以外は、日本語ガイドがおすすめです。
行きは向い風でなかなかハードで、ノニさんが、みんなの体調も考慮しながら、引き返すかどうか、都度確認してくれながら、なんとか洞窟まで辿り着きました。
帰りはあっという間でした。
みんなの体力的なものを考えてもらい、シュノーケリングは湾で行うことにしました。
とても楽しく充実した時間をすごせました。
ノニさんが写真をたくさん撮ってくれました!
!
早朝のコースでしたが、段々と日差しがキツくなるので、ラッシュガード(できれば下も)帽子は必須。軍手があったほうが漕ぎやすいかも。
靴は濡れてもいい靴で。裸足でも大丈夫です。
貴重品は防水バッグに入れて持っていけますが、携帯とチップくらいでいいと思います。
お水を1本もらえます。必要であれば自分でも1本くらい持って行ってもいいと思います。
私は泳ぎがあまり得意ではないので、湾でのシュノーケリングの方が安心でした。ビート板も貸してもらえたので、シュノーケリングも楽しくできました。
ハワイの海は早朝の方が波が穏やかだとノニさんが言ってましたし、10時半には終了するので、少し疲れていますが、午後からの時間も有効に使えるので、早朝コースがおすすめです。
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Families |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/04 |
Reviewed by: New2Hawaii
Best crew ever! They were kind and helpful and overall awesome! Would definitely use again
| Rating: | |
|---|---|
| Packages: | Sunset Cruise & Evening Manta Snorkel Tour [2.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/09 |
Reviewed by: やっさん
Initially, the manta rays did not appear on the scheduled day, but I was able to participate the next day and see them (it's quite rare not to see manta rays). I have been longing to join this tour for about six years, and since I had planned it for the early part of my stay, I was glad to have the opportunity to retry. It did take a fair amount of energy, though...
If anyone is going to the Big Island, I highly recommend this tour! It was disappointing not to see the manta rays on the first attempt, but I truly appreciate the staff for their generous support, including arranging the retry!
当初予定した参加日にはマンタが現れず、次の日に参加して見ることができました(マンタに会えないのはかなり珍しいとのことです)。
6年ぐらい前からこのツアーに参加したいと切望しており今回の滞在の最初の方に予定をしていたため、リトライができる結果となり、よかったと思っています。体力はそれなりに使いましたが・・・
ハワイ島に行かれる方がいたら、おすすめのツアーです!
1回でマンタが見れないのは残念でしたが、リトライの手配も含めてスタッフの方に手厚くサポートしていただいて本当に感謝です!
Aloha Yassan!
Thank you for participating in Manta University this time.
I'm glad to hear that you enjoyed it, even though you had to retry. Please come and visit us again!
Mahalo!
Aloha やっさん!
この度はマンタ大学へご参加いただきありがとうございました。
リトライして頂くこととなりましたが楽しんで頂けたようで嬉しく思います。ぜひまた遊びにきてくださいね。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2023/08/09 |
| Activity Date: | 2023/07/21 |
Reviewed by: Sreedhar
- crew was very helpful
- had a good evening boat ride with sunset view
- crew explained the instructions clearly
- great experience watching manta rays up close
- crew helped my kids getting into and out of water
Aloha Sreedhar! Thank you for choosing Iruka and for sharing your positive feedback. We are so glad that you enjoyed your time on our tour. We hope to see you again in the future! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/05 |
| Activity Date: | 2023/07/10 |
Reviewed by: Anna
Looking for a tour for yourself? Your family? This event has something for everyone. Myself & partner enjoyed the outing. The crew was fantastic! This is a family owned business which is what we wanted. They are professional, friendly, engaging & interactive with all age groups. We had a blast….and so will you! Check out this tour and support family owned businesses!
FYI: bring cash to tip the crew….they deserve & will appreciate it. If not, please ask how to tip digitally.
Aloha,
Thanks for taking the time to proide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you and your partner enjoyed the cruise and your interactions with our crew.
We know there are a lot of activity providers to choose from when you're on the island, and as a small locally owned and operated company, we're especially honored that you chose to join us aboard.
Mahalo and A Hui Hou
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Posted on: | 2023/08/02 |
| Activity Date: | 2023/07/31 |
Reviewed by: はぐまま
The shuttle driver spoke only English, but he was very kind. When we arrived at the harbor, there was a Japanese staff member (a woman), which made me feel at ease as I prepared. She also accompanied us on the activities, so I was a bit anxious about the night snorkeling, but I enjoyed it.
Most importantly, I was moved to see a manta ray up close, which I hadn't encountered the day before. It seems that this tour is the only one where you can see manta rays during night snorkeling, so I highly recommend it for anyone going to the Big Island. They provide wetsuits, so it's not cold at all.
送迎ドライバーは英語オンリーでしたがとても優しい方でした。
ハーバーに着くと日本人スタッフ(女性)がいて安心して準備ができました。その方がアクティビティーにも同行していたので、ナイトシュノーケリング少し不安でしたが楽しめました。
何より前日は現れなかったマンタに会えて、すごく近くで観られたことが感動でした。
ナイトシュノーケリングでマンタに会えるのはこちらのツアーだけらしいのでハワイ島行かれる方は是非参加することをおすすめします。
ウエットスーツ貸してもらえるのでぜんぜん寒くないです。
Dear Hagumama,
Aloha!
Thank you for participating in Manta University. We are all delighted to hear that you were able to enjoy it with peace of mind. When you come to Hawaii, please come to meet the mantas, dolphins, and turtles.
Mahalo!
はぐまま様
Aloha!
この度はマンタ大学にご参加いただきありがとうございました。
安心して楽しんで頂けたとのご感想を賜りスタッフ一同嬉しく思っております。
ハワイにお越しの際は、マンタやイルカ、カメ達に会いにきてくださいね。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2023/08/02 |
| Activity Date: | 2023/07/31 |
Reviewed by: emily
I participated with my child during spring break.
The road to Waipi'o Valley, known as Waipi'o Valley Road, is closed indefinitely due to safety measures against falling rocks. Since only locals can access the valley floor, we joined a tour♪
The view from the lookout point is breathtaking, but after seeing the wonderful scenery at the starting point, the road becomes terrifyingly narrow and winding. The vehicle is large, and the road is just barely wide enough. As we slowly made our way down, wild horses approached us, and they seemed very accustomed to people and cars, with everyone touching them and taking photos.
The river also flows swiftly as we drive, but I wonder how people live down in such a valley. It seems about 50 people live in the canyon, and we passed by them several times. They lead a self-sufficient life, growing taro and fishing—it's like a different world!
We were the only Japanese participants in the tour, and since it was an English guide, we could hardly understand the stories about the history, legends, and plants related to Waipi'o Valley, so we mostly just enjoyed the scenery^^; Everyone else was laughing and engaging with the guide, which was a bit disappointing for us.
春休みに子供と参加。
ワイピオ渓谷内への道であるワイピオバレーロードは、落石の危険性等への
安全対策として、無期限閉鎖。
現地の人しか谷底に行けないという事でツアーに参加♪
展望台からの景色は絶景なのですがスタート地点の素晴らしい景色を見たあとはもう絶望的に怖い道。車は大きいしギリギリの狭さ。くねくね道。
ゆっくり下まで降りていくと野生の馬がワラワラと寄ってきて
とても人や車に慣れてる感じでみんな触ったり写真を撮ってました。
川も車でぐんぐん進んできますが
こんな谷底でどうやって生活してくのか。
渓谷には約50人が暮らしているらしく何回かすれ違いました。
タロイモ栽培や漁師とか自給自足の生活で別世界!
ツアー参加者で日本人は私たちだけだったのと英語ガイドなので
ワイピオ渓谷にまつわる歴史や伝説、植物についてのお話などはほぼ
理解できず景色を見るだけ^^;
ガイドさんの話に盛り上がってみんな笑ったりしていたので
そこはちょっと残念でした。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/08/01 |
| Activity Date: | 2023/04/04 |
Reviewed by: Kara
what a great luau, especially when staying on resort nice and easy to wrap the night
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Families |
| Posted on: | 2023/07/31 |
| Activity Date: | 2023/06/18 |
Reviewed by: Kara
Breathtaking views, I wish I could sleep under this view nightly, great vent and wont forget!
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/07/31 |
| Activity Date: | 2023/06/16 |
Reviewed by: Diane
This was a great experience for my family I clouding kids as young as 8. Bryce, Joe, Diego, and Tamae were so kind to the guests and very knowledgeable about the manta rays. We got a bonus of seeing a dolphin on our way to the snorkel site as well as a beautiful sunset. Mahalo!
Aloha Diane! We are so happy that you had fun on our Manta Ray tour and were lucky enough to see dolphins! Thank you so much for joining us. We hope to see you again soon. Mahalo!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Families |
| Posted on: | 2023/07/30 |
| Activity Date: | 2023/07/23 |
Reviewed by: Belinda
Arriving shortly before 6:30 p.m., we were greeted with welcoming smiles and thank-yous for choosing them.
During the 30-minute boat ride to the manta ray sighting, the crew offered us snacks and beverages. Captain ?Louie? showed us a beautiful sunset while waiting to "anchor" until another boat saw a manta ray (we liked it that he wanted to give us the best chance of seeing manta rays). I was feeling a little seasick by then. Once the boat stopped, the crew gave us helpful instructions.
As we jumped into the water, the staff provided help to any who needed guidance to the lighted raft. Not being the best swimmer, I was one who Tamae kindly guided.
Minutes after setup, we saw our first of 6-7 manta rays for the evening. The manta rays were amazing, even though they chose to stay close to the bottom of the ocean that evening!
During the experience, the raft kept bumping my head and shifting my mask (another in my party had the same experience, so the crew should try to avoid giving the corner spot of the raft to anyone), so I had to hold onto the raft rope with one hand and prevent the raft from bumping my head with the other. The combination of the boat ride and the raft bumping caused my motion sickness to literally erupt. Diego and Tamae compassionately led me toward the boat. Diego comforted me, saying not to worry, at least one person each trip became ill. Because I started feeling better, I was able to return to the raft for the last 10 minutes.
Climbing up the ladder into the boat wasn't the easiest thing to do, but both the captain and crew were there to help.
The ride back was breezy but not too cold with a towel wrapped around our shoulders. I'm also glad there was a small bucket for me to use with my motion sickness.
The entire crew was fantastic, helping us all to experience watching the manta rays! Tamae also offered free actual video footage of our adventure.
Thanks for our memorable experience!
Aloha Belinda! Thank you so much for choosing Iruka and for sharing your positive feedback. We are so glad that you enjoyed your time on our Manta Ray tour and with our amazing crew. We apologize for any discomfort you felt from the sea sickness. We are so happy to hear that you still were able to have a good time. We hope to see you again in the future! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/07/18 |
| Activity Date: | 2023/06/22 |
Reviewed by: Kara
My family was mesmerized by the port holes! Great sights from the safety of the boat!
| Rating: | |
|---|---|
| Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
| Attended as: | Couples |
| Posted on: | 2023/07/17 |
| Activity Date: | 2023/06/05 |
Reviewed by: tacname:taco
Before departure, I was informed that there was a 90% chance of encountering them and a 60% chance of getting close, but I was truly moved when I was able to get so close that it felt like I was about to bump into a manta ray.
出発前、出会える確率90%、近くに来る確率60%と案内されていましたが、なんとマンタにぶつかりそうなぐらい近くもできてくれて感動しました。
Thank you for the photo upload.
I'm glad you were able to feel the power of the manta!
Thank you for participating.
Mahalo.
写真のアップありがとうございます。
マンタの迫力!を感じていただけて嬉しいです。
ご参加ありがとうございました。
Mahalo
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2023/07/15 |
| Activity Date: | 2023/07/12 |
Reviewed by: tacname:taco
It was my first time sea kayaking, but thanks to the staff's care, I had a great time. The snack during the break was freshly cut pineapple, which was perfect for recharging my energy on the way back. This time, I was tandem with my wife, but I think I can go solo next time. It depends on the weather, but I believe it's a fun activity.
初めてのシーカヤックでしたが、スタッフのケアのおかげて、とても楽しめました。
休憩のスナックが切りたてのパイナップル
帰りのエネルギー充填バッチリでした
今回は、妻とタンデムでしたが、次回はシングルで行けそうです。
天候次第なところがあるとおもいますが、楽しいアクティビティだと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/07/15 |
| Activity Date: | 2023/07/06 |
Reviewed by: Amy S
This was our family’s first trip to Hawaii and we had an amazing time!! This was the perfect event to close out our stay here!! AMAZING!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2023/07/14 |
| Activity Date: | 2023/07/12 |
Reviewed by: CJ
We had the best time with the Wahine Charters crew. They were very kind and welcoming! 10/10 recommend!
| Rating: | |
|---|---|
| Packages: | Sunset Cruise & Evening Manta Snorkel Tour [2.5 hours] |
| Attended as: | Friends |
| Posted on: | 2023/07/10 |
| Activity Date: | 2023/07/08 |
Reviewed by: Gail Cela
We had a lovely time at the Luau. We were celebrating my sons & his friend graduation from High School.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2023/07/08 |
| Activity Date: | 2023/06/18 |
Reviewed by: Kara
Clear bottom viewing which is awesome, our family loved the experience.
| Rating: | |
|---|---|
| Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
| Attended as: | Families |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/21 |
Reviewed by: Kara
Yummy food and evening full of entertainment! Perfect on a Hawaii getaway
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/18 |
Reviewed by: Angela E
We lucked out with dolphins, sea turtles and an amazing array of fish. The guides were great and answered all our questions while expertly navigating the reef to make sure we saw a ton of fish. I was skeptical initially, but sooooo worth it and a ball for all ages (1.5 -70+).
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the cruise, your interactions with our crew, and most importantly, got to see so much marine life!
We know there are a lot of activity providers on the island and we're honored you chose to join us for part of your day.
Mahalo and A Hui Hou
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2023/07/05 |
| Activity Date: | 2023/07/03 |
Reviewed by: Jen
We loved this excursion! The Boat & staff were excellent! Snorkeling was amazing (tons of fish, turtle & an eel) & the boat with the slides & high dive were so fun for my kids!! This was our favorite hawaiin excursion!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families |
| Posted on: | 2023/07/03 |
| Activity Date: | 2023/07/01 |
Reviewed by: Kara
Really good water conditions, we got to see a good amount of the rays and the experience was breathtaking!
Aloha Kara! We are thrilled to hear of your amazing experience on our manta ray tour. We hope you come again soon! Mahalo
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2023/07/01 |
| Activity Date: | 2023/05/06 |
Reviewed by: Kara
Drinks were good, food was yummy and lots of, and the crew was really joyful!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2023/07/01 |
| Activity Date: | 2023/05/04 |
Reviewed by: Celeste Riley
Absolutely wonderful dinner and show. We were seated with enough time to get our food and appreciated that they served the children first while the adults were able to get their drinks from the open bar. Loved having the chance to try different types of drinks from the bar. I was concerned about the weather with it being out in the open since it was cloudy and had rained in the afternoon recently but it was perfect weather! Our kids and I really enjoyed the show and we had a lovely family next to us from Wisconsin that made the dinner even more enjoyable. Would have preferred the waiters/ess come more from the back as they helped their tables so that we could see and record the event a little better. Over wonderful family event that we highly recommend!
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| Packages: | Standard Package - General Seating |
| Attended as: | Families |
| Posted on: | 2023/07/01 |
| Activity Date: | 2023/06/06 |
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Aloha Kara! We are so happy you were able to experience the magic of snorkeling with Manta Rays! Thank you for joining our tour, we hope you come back soon. Mahalo