Big Island
We took the cruise last Thursday. The cruise time from the harbor to the site was a little long but worthful. The sunset view was beautiful. And we were so lucky to see a group of dolphins. The two girls were super nice and very helpful. Also, they offer a different price for people with ride-only. It was a great experience. I regret for not giving tips because my wallet was left in the car. I hope they could accept Zelle/Apple pay of tips later.
The manta ray night snorkel was AMAZING! Our guides were so friendly and knowledgeable. They took the time to meet each one of us individually. Being in the dark ocean with these amazing creatures is a breathtaking experience that can’t be put into words or explained with videos. You just have to do it. We have 5-6 rays that barrel rolled under us continuously for about 20 minutes.
I paid for and experienced the sunset Manta Ray Night Time Snorkelling on Dec. 23, 2021. I completely understand that these are wild animals and that it's extremely unpredictable whether or not you'll get a good chance to see them up close and personal. That said, that is what this company is selling and what we are paying extremely good money for. if you are going to charge for it, then every effort should be made to deliver on that experience.
The crew overall did a decent job, but once we arrived at the area where the Manta Rays were supposed to be, I was surprised to see a huge number of boats of various sizes and setups. I then realized that perhaps our setup was not ideal. I noticed that some arrange the snorkelers in a circle or square formation, making it more likely for everyone to get a good view of the Manta Ray if it shows up. Our setup was just some floating paddle boards, and our particular location was not ideal. I would say all of us on our particular paddle board barely caught a glimpse of a Manta Ray, whereas others I believe based on what they said got a much better view. This was extremely disappointing. I'm sure those who did catch a good shot will talk about a different experience, but all of us who were on the boat paid good money, not just those who got a good view of the Manta Rays.
This makes it hard to recommend this particular outfit to others
Aloha Chris, thank you for taking the time to share your feedback as we are always looking for ways to improve our tours. We are deeply sorry that your encounter with the Manta Rays fell short of expectations on our tour. Our captain and crew went to great lengths to provide a memorable experience, but the unpredictability of wildlife and ocean conditions can sometimes pose challenges. We hope you can join us again in the future to restore your impression of our tour and see more Mantas up close. Mahalo
truly, it was an amazing experience, once in a lifetime, we really enjoyed it, highly recommended
Was thrilling and informative. The crew were friendly and helpful and made every effort to make sure the experience was enjoyable. The mantas were so close and very impressive. Also saw dolphins as a bonus.
Delicious buffet! Great MC and dancers! Loved the backdrop of the ocean.
Despite a windy day, Captain Cindy was able to find a great place to snorkel. The briefing provided by the captain described the best ways to snorkel. I learned something new! I felt safe as the crew had a member who went on a surfboard to watch over the participants.
I can’t believe the hospitality of the crew— serving drinks, food and snacks with ease.
This was one of the highlights of our trip.
We will give 5 *****, The tour was amazing. Derrick did an awesome job in keeping us all informed with many details and of course quizzed us as well. It was a fun trip. Thanks for taking care of the special request on our food as well. Food wise- it was very well organized and catered. Breakfast and coffee at the coffee plantation was very apt. Wine tasting and Lunch was very well paired. Snacks and soda at the waterfalls was cool! Raincoats and umbrella was very helpful when it started raining while heading to the volcano view point. Superbly planned and catered to everyone’s needs. We will definitely recommend our friends and family.
The tour was not complete… the main atractive “volvcano park” was terrible… we was there less than 1:30… terrible !!
We saw two whales during our trip! We went on a tour in December, when the whale watching season just started, yet we were lucky to encounter two whales. The tour departed from Waikaloa, which was a bit of a drive from our place in Kona. However, it is supposed to be a better area for spotting whales. Overall, we had a very pleasant experience.
Excellent pageantry and making educational entertainment fun for the whole family that includes history of the various South Pacific tribes together with an excellent orchestra, singing and an outstanding master of ceremonies. The buffet food was fine but you go here to enjoy a majestic recreation of Hawaiian tradition!
The experience was amazing. A big ray came so close touched my elbow.
We really enjoyed ourselves on our cruise. The captain and crew were amazing and incredibly attentive. It was a choppy night on the ocean but they made it fun and it helped to take our minds off of it. We even spotted a few whales on our trip. We highly recommend!
Aloha,
Thanks for taking the time to provide feedback about your Pau Hana Sunset Cruise. We're so happy to read that despite the choppy ocean conditions, you enjoyed your cruise and your interactions with our Captain and crew. We know there are a lot of activity providers on the island and we're honored you chose to both join us and to recommend us!
Mahalo and a hui hou!
We had an amaZing time! We saw whales. The crew was incredible. No dolphins tho which was a bummer but that’s ok!
Our entire family had an amazing evening swimming with the Manta Rays, it was magical. The crew, with Captain Bryce were fantastic, knowledgeable, and fun. Highly recommend this trip!
Aloha!
Thank you for sharing your great experience!
We are very happy to hear that.
Yes!! Guests will experience a magical night with Manta Ray and our crews;)
Perfect activity for kids or those with limited mobility. Great crew and fun experience.
Aloha -- thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We look forward to sharing more adventures with you the next time you're in "our neighborhood".
Mahalo
The ride was fun! Horses were well behaved. My horse was kinda hungry most of the time! We saw taro fields and the guides told us a lot about the native history of the Waipo valley. Enjoyed overall.
Pirate Wednesdays - Would highly recommend. You get a comedy show as well as the manta rays
Aloha! Thank you for joining with us.
We are glad you enjoyed our tour!
A Hui Hou:)
Excellent service, very friendly and accommodating music to everyone on the cruise!
Aloha,
Thanks so much for taking the time to provide feedback about your Sunset Cruise. We're so happy to read that you enjoyed the cruise, the service provided by our crew, and the music we played.
We hope we'll get to share more adventures with you all the next time you're in "our neighborhood".
Mahalo and a hui hou!
This was our very first time in Hawaii, and of course our first luau. The show was great, the food was good, and so were the drinks! It was a beautiful evening and very well done, and completely safe! I highly recommend this luau whether it’s your first or you are a seasoned professional!
It was a smaller boat, so I felt a little bit squished, but I guess that is how submarines must feel!
Learning about the manta ray and watching them feed was amazing! The crew is hawaii is always so helpful assisting me and caring for us! I would recommend this to anyone and love all my excursions here- MAHALO!!
We had a great time. Forest was knowledgeable, friendly and professional. I would never want to drive this myself but I felt comfortable with Forest. Thanks for everything!
Lunch was delicious and the boat is amazing! The size is awesome and it is super clean! We loved the snorkel and the crew was extremely knowledgeable as well as helpful assisting me in the water!
Thank you so much for joining us! We appreciate your kind words and hope to see you again in the near future!
The boat and crew were great! The snorkeling equipment was first class. We didn't see that much wildlife at the two stops. A lot of small fish. The second stop was better. Didn't notice in the sign-up that the BBQ was vegan. That is nice for folks who like it but it would have been good to offer non-vegan food as well. We paid extra for the food on the cruise and I would have liked some regular food. Overall, the bar and drinks offered were very good and served with a smile. My wife thought the boat and seating were the best. The crew were very informative and happy to share their knowledge and culture with the guests. Would do it again!
Everything went very smoothly. Our crew was wonderful & very helpful. I had trouble getting into the boat after climbing the ladder & Trevor was so kind to help me in the boat. We had a wonderful time. The Manta Ray experience will be hard to top! So great of them to share pictures they had taken from below!
Aloha Barbara,
We are very glad you spend a great time with us!
Please come back with your friend and family again!
Mahalos
Not only could we ask her about anything going on 'under the sea', she could tell us in English OR Hawaiian. Wish I could retain a smidge of all that excellent info!
Mahalo for such a wonderful review. We are so happy to hear that you enjoyed the information that the narrator shared with you. Aloha!
The crew were fabulous! We all would do it again!
Yes, please come back to see Manta Rays and us!!
A hui hou
This was our first luau experience and it did not disappoint! We were all very pleased with the friendliness of the staff, the beautiful location, the delicious food, and the spectacular show. It was really entertaining!
Just one thing I found odd was that the Mai Tais felt "virgin". I am a very light drinker, and I get tipsy with 2 glasses of wine, but I had 5 Mai Tais and I was completely sober... weird. They were delicious though! That's why I had 5 :)
Good venue and parking was easy to find. Plentiful food with a lot of variety and a beautiful view with the water. I especially liked the production showcasing the different island cultures.we brought family with us that had never exp Hawaii or a luau so was especially nice to share that experience in a positgive light.