Reviewed by: Mr & Mrs Locke
I highly recommend this company and their tours for their service and convenience. Each member of the crew was attentive and full of advice, facts about the area, and all clearly loved their jobs. The dock was easy to get to, no walking for miles to find an out-of-the-way pickup location. Finally, the food was delicious and it was nice not to have to bring my own. Same with the snorkeling masks and the sunscreen.
[Reviewed by HawaiiActivities.com Staff]
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| Attended as: | Couples |
| Posted on: | 2024/04/09 |
Reviewed by: Mr & Mrs Locke
My husband and I were looking for a romantic way to cap off our week in Hawaii, and this was the perfect cruise for us. We were looking for something “quintessentially” Hawaiian and what is more iconic than a sunset dinner cruise? We are also both big history buffs, so we booked this tour based on the descriptions about the knowledgeable captain and crew, and they did not disappoint! They were full of commentary and stories about their island, and very patient answering all of our stupid questions. Mahalo and aloha, wish we could stay there!
[Reviewed by HawaiiActivities.com Staff]
Mahalo for joining us! Thanks a million for your kind words!
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| Attended as: | Couples |
| Posted on: | 2024/04/09 |
Reviewed by: Jon A
This tour is wonderful. Waipio Valley is an incredible place, and the tour guide (who grew up in the Valley and lives there still) was phenomenal.
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/04/07 |
| Activity Date: | 2024/03/29 |
Reviewed by: えんどー
Pickup at the parking lot behind IGM.
The tour was conducted with just seven Japanese participants. We then met up with a couple at the Onizuka Center. The lively conversation led by Stephan, who grew up at Yokota Air Base in Japan and is known as "Suu-san," included fun chats, preparations for the tour, and important points to note, and before we knew it, we arrived at Onizuka S. We took a break to acclimatize to the altitude. Although the weather forecast looked questionable, we were hopeful since it was reported that the sunset at the summit of Mauna Kea was visible yesterday despite the clouds.
As sunset approached, the weather turned ominous, and we waited in the car, but a snowstorm hit, leading to a recommendation from the ranger to descend. Along the way, we saw several broken-down vehicles, but with Stephan's never-give-up spirit (laughs), we stopped at a stargazing point to wait for a break in the clouds.
We observed Saturn and M87 through a telephoto lens, and with a DSLR, we captured images of Orion while enjoying sandwiches and cocoa.
We took photos of couples in the dark, and there was so much to enjoy. We headed back, hoping to see the sunset next time.
I felt lucky to enjoy the tour without language barriers since it was exclusively for Japanese participants.
I've already seen the sunrise, so next time I want to complete the sunset experience.
Thank you, Stephan!
IGMの裏手駐車場にてピックアップ。
日本人のみの7人で催行。さらにオニヅカセンターでカップル2人と合流。スーさんこと日本の横田基地育ちのステファンの軽快な日本語によるたのしいおしゃべり、ツアーに向けての心構え、注意点なども含めてのトークでオニヅカSまではアッという間に到着。高度順応も兼ねての休憩。天気予報は怪しかったが山頂に雲がかかっていた昨日もマウナケア山頂でのサンセットは見られたということで、期待して山頂へと向かう。
日没が近づくにつれ、雲行きが怪しくなり車内で待機したものの吹雪となり、レンジャーによる下山勧告。途中、何台かの故障車を観ながら移動、ステファンのネバギブ精神(笑)で途中の星空観測ポイントで晴れ間を待つ。
晴れ間からの土星、M87を望遠レンズで、オリオン座など目視、一眼レフでの撮影をしながらのサンドイッチとココアでの食事。
暗闇の中のカップルの撮影、、、いろいろ盛りだくさんあって、とてもたのしめました。今度は是非、夕日を見られたらと思いつつ帰路につきました。
日本人のみの催行で言葉に気兼ねなく楽しめてラッキーでした。
サンライズはクリア済なので次回はサンセットをコンプリートしたいです。
ステファン ありがとう!
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/03/06 |
Reviewed by: ハッシー
I saw manta rays swimming at the bottom about 3-4 times, but they didn't come as close as I had hoped. Since there was no shuttle service, I used Uber for the round trip, but I was worried if they would come to the dark port after the tour. The public restrooms are also unavailable at night, so I struggled to change. It's expected, but once the tour is over, the staff are indifferent. For those participating, make sure to prepare in advance!
底の方を泳ぐマンタを3-4回見ましたが、期待したほど近くには来ませんでした。送迎なしだったのでUberタクシーで往復しましたが、ツアー後の暗い港に来てもらえるか不安でした。公共トイレも夜は使えないので、着替えにも苦労しました。当たり前ですか、ツアー終わればスタッフは無関心。参加される方は事前準備を怠りなく!
Dear Hassy,
Thank you for participating in our tour. We apologize for not meeting your expectations regarding the tour content, and we are sorry for any discomfort caused by our consideration for customers after the tour. Our staff will strive to provide better service in the future. If you have any concerns, please feel free to reach out to us at any time. We also regret that you were unable to see the manta rays up close due to the nature of the tour. Thank you for taking the time to share your experience and for your valuable feedback.
ハッシー様この度は弊社のツアーにご参加頂きましてありがとうございました。ご期待にお応えできずしたツアー内容となってしまい、またツアー終了後におけるお客様へのご配慮のご指摘につきましても不快な思いをさせてしまい申し訳ありませんでした。今後より良いサービスをご提供させていただくよう、スタッフ一同努めてまいります。何かお困りの事があればいつでもお声がけ下さいませ。自然と共にあるツアーの為マンタを近くで見る事が出来ず私共も残念に思います。お忙しいところ体験談のご投稿、貴重なご意見ありがとうございました。
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| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/04/02 |
Reviewed by: David R
What a great excursion. Yes, we saw whales!! Very friendly, accommodating, and organized crew. Captain Mike a true professional with a sense of humor-thank you. Very convenient beach boarding in A-Bay (Waikoloa Resort), which for us was so nice not having to drive down the coast. Cheers
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| Packages: | Afternoon Whale Watch Cruise [Sailing Catamaran] |
| Attended as: | Couples |
| Posted on: | 2024/04/02 |
| Activity Date: | 2024/03/31 |
Reviewed by: Kara
Stay at King Kam so this evening was an easy evening on grounds. Show was really great, food was good too
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/04/01 |
| Activity Date: | 2024/01/11 |
Reviewed by: Kara
great evening swimming with these giant gorgeous creatures, we got lucky with the abundance who came around to play!
Aloha Kara! Thank you so much for joining our Manta snorkel tour! We are happy to hear that you had a great time swimming with the manta rays. We hope to see you again soon. Mahalo
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| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2024/04/01 |
| Activity Date: | 2024/01/10 |
Reviewed by: Kelly Michaelson
We had the most AMAZING time ziplining!! It was a little rainy/misty but that didn't take away from the experience at all! The crew was informative, funny and put our safety as their number one priority.
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Friends |
| Posted on: | 2024/04/01 |
| Activity Date: | 2024/03/15 |
Reviewed by: Angela B.
Our guide lived here and shared some stories and was extremely knowledgeable. We encountered wild horses. Before entering, pray and be respectful. Thank you for showing us this beautiful sacred land
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/28 |
Reviewed by: Gayla
Good food, good show. They kept things moving with no waiting. Still expensive though.
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/07 |
Reviewed by: Oliver
The boat was comfortable, the captain was friendly and knowledgeable. We got a text in the morning saying that visibility was poor... and it was. We didn't see much. I don't feel like it was worth the price. Maybe a beverage, a snack or a little souvenir could have been included for the $50 we paid.
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the boat and your interactions with our Captain. We're sorry that the ocean didn't cooperate on the day of your cruise, and that's why we sent the text prior to your arrival.
We've always tried to give our guests updated information about anything that will affect the quality of their cruise in time for them to reschedule or cancel their cruise should they decide not to join us. We appreciate your suggestions about additional items that can be added to the cruise, and we've forwarded your ideas to our Exec Team for their review.
Mahalo and A Hui Hou
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| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/29 |
| Activity Date: | 2024/03/27 |
Reviewed by: Fran W.
After a week in Hawaii, this one has proved to be the highlight of our trip. The boat ride was smooth and comfortable under the shade, especially later in the day. The captain and crew were so kind and helpful, one of the other passengers got seasick and they offered plenty of remedies (ginger candies‚ who knew). Shoutout to Jennifer and Bob who were great with the snorkeling and super knowledgeable about the fish and the area. If you are considering this tour do it!
[Reviewed by HawaiiActivities.com Staff]
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| Attended as: | Friends |
| Posted on: | 2024/03/29 |
Reviewed by: Flavie
We had a wonderful time! We were super lucky to see a lot of dolphins and whales. It was for sure a once in a lifetime adventure. The entire crew was awesome! Thank you so much!
Aloha,
Thanks for taking the time to provide feedback about your Sunset Cruise. We're so happy that you enjoyed the trip and your interactions with our crew, and got a chance to see so many cetaceans!
We know there are a lot of of ways to watch a sunset when you're on the Big Island and we're honored you chose to spend one of yours with us.
Mahalo and A Hui Hou
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| Packages: | [Kawaihae Harbor Departure] Kohala Sunset Whale Watching Cruise |
| Attended as: | Friends |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/03/23 |
Reviewed by: T.M
It was much colder than I expected, and I couldn't stay in for even 30 minutes. But I was glad to see a lot of fish. I was also happy to see a whale.
思っていたよりとても寒くて30分も入っていられませんでした。でもたくさん魚がみれて良かったです。クジラもみれて良かったです
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2024/03/25 |
| Activity Date: | 2024/03/23 |
Reviewed by: Diane
We had done a tour of Waipio decades ago when it was a horse drawn wagon tour. The van tour we did this year was many times better than that one, and our guide was actually a resident of Waipio and gave a lot of insight into the area.
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/03/23 |
| Activity Date: | 2024/02/26 |
Reviewed by: Darren Steffan
Wife and I attended the Luau on February 29th, which happens to be my wife's Birthday ( yes she is a leap year baby) The Hosts took time out to personally wish here happy Birthday and all attendees sang "happy Birthday to her. One of the Best birthday's she will have.
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/03/23 |
| Activity Date: | 2024/02/29 |
Reviewed by: り〜むん
The guide had a wealth of knowledge and taught us about the Big Island, not just at Mauna Kea but also during the journey, which made it enjoyable throughout! It was unusually cold in March!
ガイドさんが色々な知識を持っていらっしゃって、マウナケアではもちろん移動中もハワイ島のことを教えてくださり、終始楽しかったです!3月異常に寒かったです!
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2024/03/22 |
| Activity Date: | 2024/03/20 |
Reviewed by: Naoko
They guide you through the nature and attractions of Hilo while taking you to a spot where you can see the starry sky at Mauna Kea. We visited many more points than what was mentioned in the tour details, and the guide was very clear and enjoyable, making the time fly by.
ヒロエリアの自然や見どころをガイドしながら、マウナケアの星空の見えるところに連れて行ってくれます。ツアー内容に書かれているより沢山のポイントに行き、ガイドもとてもわかりやすく楽しいのであっという間でした。
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| Packages: | 混載プラン |
| Attended as: | Families |
| Posted on: | 2024/03/21 |
| Activity Date: | 2024/03/18 |
Reviewed by: 北斎
虹を見ることができなかったのは残念でしたが、子供たちはツアーを楽しんでいました。
It was a shame that we didn't see a rainbow, but the kids loved the tour.
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| Attended as: | Families with Young Children |
| Posted on: | 2024/03/20 |
| Activity Date: | 2024/03/15 |
Reviewed by: Michelle M
We loved everything about this tour! The boat was comfortable and clean and there was plenty of room for our gear. The food was excellent. My husband and I are omnivores, but we thoroughly enjoyed the vegan lunch and breakfast! The snorkeling was so much fun and we were fortunate enough to have perfect weather. We brought our own snorkel equipment and fins, but the boat was equipped with all of that plus life vests, pool noodles, inner tubes, sun screen and anti fog spray for masks. Last, but most importantly, the crew was amazing. Everyone was so caring and helpful and made sure we felt comfortable and safe in the water and out. We will be sure to book with Fair Wind Cruises again when we travel to the Big Island.
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| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2024/03/18 |
| Activity Date: | 2024/02/22 |
Reviewed by: Chris
We very were honored to be in the presence of such a beautiful and sacred place. The discussion of Waipi’o history and culture from someone who was raised in the valley was a special experience. Thank you for your hospitality!
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/03/18 |
| Activity Date: | 2024/03/15 |
Reviewed by: 中国赴任中
While it may be a lack of research on my part, I would like to see a review of the tour promotion that prominently features nighttime photos of volcanic craters. It would be helpful to clearly inform participants that this is a tour where you generally won't see magma erupting from the volcano. Although it seems there is a note mentioning this, it only states that "it may not be visible," which gives the impression that it's a minor possibility. However, upon arriving at the site, it becomes clear that the chance of actually seeing it is quite rare and would be considered very lucky.
下調べ不足といえばそこまでだが、夜間の火山火口の写真を前面に出したツアー募集は見直して欲しい。基本的には火山からマグマが出るなんて見れないツアーということは通知しておいて欲しい。注意書きにその旨を書いているようだが、注意書きだけ見ると「見れない場合がある」程度の表記だか、現地に来ると「見れたら相当にラッキー」という確率の話。
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| Attended as: | Families |
| Posted on: | 2024/03/18 |
| Activity Date: | 2024/03/16 |
Reviewed by: 定年間近
On my first trip to the Big Island, I was looking forward to the Mauna Kea summit sunset and stargazing. I knew it would be a full moon when I planned the trip, so my expectations were more focused on the sunset than the stars, and it did not disappoint—it was a breathtaking view. Our Japanese guide provided thorough explanations, making the drive to the summit enjoyable. Additionally, I appreciated being dropped off at the hotel instead of the designated drop-off point. The BLT sandwich for dinner was also very delicious.
初めてのハワイ島で、楽しみにしていたマウナケア山頂サンセット&星空観測。旅行を計画した時から満月なのはわかっていたので、星空よりサンセットへの期待が膨らんでいましたが、期待通りの絶景でした。日系のガイドさんが丁寧に色々説明していただき、山頂への車中も飽きることなく過ごせました。また、帰りは指定の降車場所でなくホテルまで送っていただき、ありがとうございました。夕食のBLTサンドもとても美味しくいただきました。
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/23 |
Reviewed by: Emily & Ben Beyer
We are so happy that we took this tour! It was one of our favorite days of the vacation. Our tour guide, Omar, was very friendly and knowledgeable. We learned a lot about Hawaiian culture and the history of the valley itself. It was beautiful.
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/24 |
Reviewed by: Nlf
Fun,educational tour for the entire family. Thank you Omar for a great trip
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/22 |
Reviewed by: KIYOKIYO
The purpose of going to the Big Island was to visit the summit of Mauna Kea, but I joined a tour based on the information that it would be better. The English-speaking guide was very kind and friendly, making it a fun experience. The weather was great, and I was able to encounter truly beautiful sights. I am grateful for the wonderful sunset. Regarding the starry sky, it was a full moon that day, so if there hadn't been a moon, we might have seen an even more amazing starry sky. However, the guide showed us the moon's surface through a telescope that clearly captured the craters, provided us with photos of the moon, and gave detailed explanations, allowing us to have a great time. Mauna Kea truly became a wonderful memory.
ハワイ島に行く目的はマウナケア山頂行くことが目的でしたが、ツアーに参加するほうが良いという情報で参加しました。イングリッシュガイドでしたが、
大変親切で、フレンドリーなガイドさんで楽しかったです。天候もよく、本当に良い光景にも巡り合うことができました。素晴らしいサンセットに感謝します。星空については、当日は満月でしたので、もし、月がなけれもっと素晴らしい星空が望めたかもしれません。しかし、ガイドさんが月のクレーターがばっちり写っている望遠鏡で月面を見せてくれたり、月の写真を提供いただいたり、詳しい説明をいただいたいたりして、よい時間を過ごせました。本当に良い思い出になるマウナケアでした。
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/02/21 |
Reviewed by: のりこ
I am 64 years old. I participated because I wanted to see manta rays. The sunset was beautiful and wonderful. However, diving from the boat took courage. Swimming from there to the manta spot was tough, and I had to be pulled by the staff member. It was difficult to float while holding onto the frame and breathing through the snorkel, so I started to observe from the center of the floating frame, which was enough for me. I wonder if I was the only one who felt exhausted. I hope that the enjoyment of watching (which lasted about 20 to 30 minutes) could be a bit easier from the start. I was lucky that I could lie on the frame, which allowed me to use both hands freely for filming, but it was a bit tough until I settled down.
64歳です。見たかったマンタなので参加しました。
夕陽も美しく素晴らしかったです。でも、船からのダイブは勇気がいりました。そこからマンタスポットまで泳いでの移動もしんどくてスタッフのお兄さんに引っ張ってもらいました。両手で枠につかまりながらシュノーケルで息をしながら浮いて見ているのが辛かったので途中から浮き枠に乗って枠の中央から観察させてもらいましたが、それで十分でした。しんどさを感じたのは私だけなのでしょうか。観る楽しさ(20〜30分だったのでしょうか)も、最初からもう少し楽に楽しめたらいいなと思います。私は枠に腹ばいで乗れたおかげで両手が自由に使えて撮影も余裕でできたのでラッキーでしたが、落ち着くまではちょっとしんどかったです。
Dear Noriko, ALOHA! Thank you very much for participating in our tour. While the underwater activities can be more physically demanding than expected due to wave conditions, we are delighted that you were able to encounter manta rays and enjoy your experience. Please do come back and visit us again when you return to Hawaii. All of our staff are sincerely looking forward to welcoming you. MAHALO!
のりこ様ALOHA!この度は弊社のツアーににご参加いただきましてありがとうございました。水中でのアクティビティは波の影響などにより思った以上の体力を消耗する事ながらマンタと出会え、お楽しみいただけた事嬉しく思います。是非またハワイにお越しになられた際は遊びにいらして下さい。スタッフ一同心よりお待ちしております。MAHALO!
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| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2024/03/16 |
| Activity Date: | 2024/03/13 |
Reviewed by: むーちゃん
This is my second time participating. The kids really wanted to go, so we chose the morning snorkeling. With breakfast and lunch included, we had a great time for two and a half hours. Thank you!
今回は2度目の参加となります。子供達が絶対に行きたいと希望したので朝からのシューノーケルにしました。朝食と昼食が付いて2時間半、たっぷりと楽しめました。ありがとうございます
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2024/03/15 |
| Activity Date: | 2024/03/13 |
Reviewed by: David F
For us it was a true Luau. Not just a Hawaiian show. From weaving headbands to teaching hula dancing. The show was very personable with audience interaction. Food was very good, brought out to the table instead of a buffet bar. It was an all day affair for us. Went to Waimea Falls first and spent some time there and then to the Luau. MC was great. Highly recommend. We stayed on the North Shore so it was very convenient!
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| Packages: | Premium Package - Alii Seating |
| Attended as: | Couples |
| Posted on: | 2024/03/09 |
| Activity Date: | 2024/02/13 |
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Mahalo Mr. & Mrs Locke we are so thrilled that you had a great time with us and we have earned your recommendations! We hope to welcome you aboard again someday soon!