Reviewed by: パンダ
I arrived on time, but there was not much guidance, and I didn't know what to do. I was flustered and confused about the drinks as well. It's understandable that Japanese isn't spoken, but the staff didn't have any smiles either. After it started to rain, there was no guidance, so I returned to my room.
I think the meal was Hawaiian cuisine, but the taste was just okay. I was a bit disappointed.
時間通りに行きましたが、案内があまりなくどうしていいかもわからず、ドリンクも何も分からずあたふたしました。日本語が通じないのは仕方ないけどスタッフも笑顔もないし。雨が降り始めてからの案内もなく部屋に戻りました。
食事もハワイ料理だと思いますが、味もいまいち。少しガッカリでした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2024/07/08 |
| Activity Date: | 2024/07/05 |
Reviewed by: Kara
What a morning, sights I will remember in my head forever!
| Rating: | |
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| Packages: | Doors-OFF Flight [30 mins] |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/12 |
Reviewed by: CH
Show was great! Service did their best. I was not pleased with set up & quality of how things were presented & for food & drinks.
| Rating: | |
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| Packages: | Premium Package - Alii Seating |
| Attended as: | Couples |
| Posted on: | 2024/07/04 |
| Activity Date: | 2024/07/02 |
Reviewed by: COCO
I participated in a helicopter tour of the Big Island! The pilot was Toshi, who recently became a grandfather and has semi-retired. I felt very lucky to meet Toshi on this trip!
From the moment we headed to the helicopter, my excitement soared, and it reached its peak during takeoff! I was moved by the breathtaking natural beauty of the Big Island spread out below me.
The landing and takeoff at the cliffs of Kohala Coast and the 365-meter drop of Punalu'u Falls were absolutely thrilling!
As I flew, reflecting on the history from the birth of the Big Island to the present, I was reminded of how short and precious life is.
It was truly priceless! I highly recommend it!
ビッグアイランドのヘリコプター遊覧ツアーに参加しました!パイロットはToshiさん、お孫さんが産まれて、セミリタイアされたとの事。今回、Toshiさんにお会い出来たのは、非常にラッキーでした!
ヘリに向かう時からテンションが上がり、テイクオフでMAXに到達!眼下に広がるビッグアイランドの大自然に感動しました(^^)
特にコハラ海岸の断崖絶壁と、落差365mのプナルルの滝へのランディング&テイクオフは迫力満点でした!
ビッグアイランドの誕生から今に至る迄の、歴史に思いを馳せながらのフライトは、人の一生が如何に短く、如何に大切か、改めて感じる事が出来ました!
正にプライスレス!!お勧めです(^^)
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2024/06/21 |
| Activity Date: | 2024/06/19 |
Reviewed by: ココ
The pilot was Toshi Mochizuki! With his warm and passionate guidance, we discovered the true charm of the Big Island of Hawaii! Thank you so much, Toshi!
パイロットは望月トシさんでした!
彼のあたたかく、そして熱い案内で、わたし達はハワイ島の本当の魅力を知りました!トシさんホントにホントにありがとうございました!!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2024/06/21 |
| Activity Date: | 2024/06/19 |
Reviewed by: Elaine Elliot
The site for the luau was gorgeous. The food was excellent. We couldn't see the show at all because we were in the back and had kids , although none of us could see it. We left early. We haven't gotten our pictures because we didn't get a chance to do it quick enough. The old method of bringing to the guests was better.
| Rating: | |
|---|---|
| Packages: | Standard Luau Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/21 |
| Activity Date: | 2024/06/19 |
Reviewed by: ここぱ
It feels like you can enjoy your meal while watching. The variety and amount of food and drinks are just right. With Alii Seat, you get priority entry and can grab the buffet first, and the staff at your table quickly ask for your drink orders and bring them to you. The show isn't flashy, but you can enjoy it casually while eating and drinking. If you don't understand English, you'll just have to enjoy the atmosphere.
食べながら見るという感じですが食べ物、飲み物の種類と量もちょうど良い感じです。
Alii Seatだと優先的に入れてブッフェも先に取れるし飲み物もテーブル担当の方が直ぐに聞いて持って来てくれます。
ショーは派手さはないですけど飲み食いしながら気楽に楽しめる感じです。
英語がわからなければ雰囲気で楽しむしかないですけど。
| Rating: | |
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| Packages: | プレミアムシート |
| Attended as: | Couples |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/02 |
Reviewed by: Lisa
Food was OK, performance not so good, singing was awful. Nice that there is a space for children to run around
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/05/31 |
Reviewed by: Lisa perez
Made so many memories with my family first visit here we will be back
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Families |
| Posted on: | 2024/05/26 |
| Activity Date: | 2024/05/24 |
Reviewed by: Dave and Laura
My Wife and I have visited Pearl Harbor in the past, but it was not as complete as this tour. Our Brother-in-Law had visited the other 49 states, and this completed his bucket list you might say. We all enjoyed it very much, and as usual it was very moving. Thank you very much Veltra.
| Rating: | |
|---|---|
| Packages: | Complete Pearl Harbor Experience Package |
| Attended as: | Couples |
| Posted on: | 2024/05/26 |
| Activity Date: | 2024/05/01 |
Reviewed by: Jen
It was nice. The staff enjoyed educating on your surroundings The staff were very friendly and attentive. If you're looking for a fun time.... I wouldn't call it fun... nice and relaxing is what it was. We realized on this trip that this was geared more for kids and elderly.
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2024/04/27 |
| Activity Date: | 2024/04/21 |
Reviewed by: Friends
Great show, standing in a buffet line. A little tiring, food was great
| Rating: | |
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| Packages: | Standard Package - General Seating |
| Attended as: | Friends |
| Posted on: | 2024/04/21 |
| Activity Date: | 2024/04/19 |
Reviewed by: JL
Fire performance was as the cool kids say these days....fire!
The buffet food was better than average. I go to Hawaii every year and we always do luau. This was the more memorable ones. Dessert buffet table was really good too.
| Rating: | |
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| Packages: | Standard Package - General Seating |
| Attended as: | Couples |
| Posted on: | 2024/04/13 |
| Activity Date: | 2024/03/22 |
Reviewed by: Colleen
It was my husband's birthday and we wanted to do something special for him!
This celebration and event was perfect and one we will never forget. The staff, atmosphere, entertainment and food were all spectacular! We loved it and recommend everyone goes for an unforgettable, lovely evening!
Thank you so much!
Brian, Colleen and Joel Ruggiero
| Rating: | |
|---|---|
| Packages: | Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2024/04/12 |
| Activity Date: | 2024/03/23 |
Reviewed by: Kara
Stay at King Kam so this evening was an easy evening on grounds. Show was really great, food was good too
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/04/01 |
| Activity Date: | 2024/01/11 |
Reviewed by: Penpen
The cruise ship was luxurious, and the snacks were as advertised. The restrooms were relatively clean and spacious. I was impressed by the blue ocean and vast sea right after departure! The view of the natural beauty of the Big Island from the ship was amazing!
It might have been a time of high waves, but the rocking was intense, comparable to a roller coaster, and there were many people feeling unwell on board. I kept looking at the sea to avoid getting seasick.
After more than an hour of intense rocking without spotting any whales, we turned around, and after two and a half hours, we got quite close to the departure point when we finally saw a whale in the distance. The two people who joined me were feeling too sick to see anything, so they accepted that they would have to rely on the video I took.
I personally don't get seasick, so I was fine, but it might not be recommended for those who do.
客船は豪華で、軽食も情報通りでした。
お手洗いも割とキレイですし、広めでした。
出発直後は青い海、広い海に感動しました!
船から見るハワイ島の大自然も最高でした!
波の高い時期だったのかもしれませんが、とにかく揺れがすごく絶叫マシーン並みで、船内に体調不良者続出で、もらい◯◯しないように海を見続けていました。
1時間以上激しい揺れの中進んでもクジラは見つからず、Uターンして出航して2時間半経ち、出発地点にかなり近くなってきたところで遠くにクジラが見えました。一緒に参加した2人は具合が悪過ぎて何も見られず私の撮った動画で見れたことにしよう、と納得した、と言う感じでした。
私は船酔いしないタイプなので大丈夫でしたが、船酔いする方にはあまりオススメではないかもしれません。
ご参加いただきありがとうございます。フィードバックをいただき感謝いたします。あなたにとって最良の結果を願っています。残念ながら、船に乗る際には酔いが影響することがあります。ほとんどのゲストは問題なく過ごされています。酔いを経験されたことをお祈りしています。酔い止めの薬として、ドラマミンやボニンなどの市販薬があります。これらの薬は、乗船の少なくとも1時間前に服用すると効果的です。あなたとあなたのご家族に最良の願いを込めて!
Thank you for joining us. We appreciate your feedback and wish you the very best.
Unfortunately motion sickness is a factor anytime anyone goes on a boat. The vast majority of our guests do fine. Sending well wishes that you experienced motion sickness. There are over the counter remedies for motion sickness like Dramamine and Bonine. These medications work best if taken at least an hour prior to boarding.
Best wishes to you and yours!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/05 |
Reviewed by: Gayla
Good food, good show. They kept things moving with no waiting. Still expensive though.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/03/30 |
| Activity Date: | 2024/03/07 |
Reviewed by: Darren Steffan
Wife and I attended the Luau on February 29th, which happens to be my wife's Birthday ( yes she is a leap year baby) The Hosts took time out to personally wish here happy Birthday and all attendees sang "happy Birthday to her. One of the Best birthday's she will have.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2024/03/23 |
| Activity Date: | 2024/02/29 |
Reviewed by: まんぼう!
We participated as a couple aged 64 and 57. Since it was a trip in February, we boarded the boat with high hopes of definitely encountering whales. It was about a two-hour cruise where we witnessed spouts and large breaths up close. I was a bit disappointed because I thought we would see larger whales closer. The boat was rocking, so we didn't eat any snacks. I'm glad we had this valuable experience.
64歳と57歳の夫婦で参加しました。
2月の旅行だったので鯨に確実に遭遇できるだろうと期待に胸を膨らませて乗船。
潮吹きや大きな息遣いも目の当たりにした約2時間のクルーズでした。
もっと大きな鯨が近くで見られると思っていたので少し残念ではありました。
船が揺れるので軽食は食べませんでした。
貴重な経験ができて良かったです。
ご参加いただきありがとうございます!
Thank you for joining us!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/03/17 |
| Activity Date: | 2024/02/23 |
Reviewed by: David F
For us it was a true Luau. Not just a Hawaiian show. From weaving headbands to teaching hula dancing. The show was very personable with audience interaction. Food was very good, brought out to the table instead of a buffet bar. It was an all day affair for us. Went to Waimea Falls first and spent some time there and then to the Luau. MC was great. Highly recommend. We stayed on the North Shore so it was very convenient!
| Rating: | |
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| Packages: | Premium Package - Alii Seating |
| Attended as: | Couples |
| Posted on: | 2024/03/09 |
| Activity Date: | 2024/02/13 |
Reviewed by: Ayall
Decided to try this luau after researching luau options on the big island, and unfortunately it fell short of expectations.
There are three main areas I judge in a luau, and I'll expand on each category for this place; location/setting, food/drinks, and entertainment.
First the location setting. Although located at the Fairmont orchid resort, a beautiful and well kept property, the luau itself was "makeshift" utilizing cheap plastic chairs and tables and placed between the golf course and tennis courts, over a mile away from the coast with no sunset or real ocean view. Most other luau's I've been to are more like restaurants with permanent structures set right on the coast.
I had read rave reviews about the food, and while it too fell short of expectations - it wasn't all bad. I'll definitely give it credit for a large selection and variety, but the food was overall "meh." The poke, fish, shrimp and chicken were good but the beef and pork were awful. There was no actual hog roast; the pulled pork they served was clearly not from a recently dug up roasted pig - and it tasted disgusting; this was the biggest let down as you expect amazing pulled pork when you goto a luau. They lacked variety in drinks, so not much to choose from in terms of wine (only "red" or "white") or beers (a few cheap varieties in cans, no IPAs), and the mixed drinks were also limited in ingredients (for example, they couldn't make me an old fashion), but they had the basics to make most decent cocktails. My biggest complaint with the drinks is that the line was long and clearly a bottleneck only having 2 bartenders making drinks for the entire group. Other luaus I'd attended always had the basic drinks ready to go so you could grab a basic drink at anytime if you wanted.
As for the entertainment; also very meh. Not a big production (again, due to the "makeshift" nature of this luau), but it contained all the basic elements to not fall completely short.
| Rating: | |
|---|---|
| Packages: | Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2024/02/27 |
| Activity Date: | 2024/02/24 |
Reviewed by: ぽん
The staff were all kind and fun, even though they spoke English. They chased after the whales over and over, and you could tell they were really trying to show us their bodies. Chips and drinks are available on the first floor, so it's fine to participate hands-free (a light jacket would be better). I think it's a good idea to take motion sickness medication beforehand.
英語だけどみんな優しくて楽しいスタッフさん達でした。
クジラを何度も何度も追いかけてくれて、どうにか体を見せようとしてくれているのが伝わります。
チップスやら飲み物は一階に置いてあるので手ぶら(薄い防寒があればベター)で参加で大丈夫です。
酔い止めは飲んで行ったほうがいいと思います。
マハロ!私たちと一緒に四つ星のレビューを残していただきありがとうございます!楽しんでいただけたことを嬉しく思います!あなたとあなたのご家族に最良の願いを込めて!
Mahalo for joining us leaving a four star review! We are happy to know that you enjoyed yourself! Best wishes to you and yours!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/02/24 |
| Activity Date: | 2024/02/23 |
Reviewed by: David F
Great trip with Tyler being our pilot. Not only was he a great pilot he was very knowledgable about the Big Island and about things a vacationer would not know. Saw many whales and spinner dolphins.. Circle Island tour was a great experience! Support staff was great and gave us all the information needed to make the trip great, but also safe!
| Rating: | |
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| Packages: | Circle Island Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/02/13 |
| Activity Date: | 2024/02/11 |
Reviewed by: Natalie R.
Such an enjoyable experience!! Nearly all the food items were gluten free ( I have Celiac disease). The only suggestion I would make is to not put the gluten free dessert on the same plate as the glutinous items as there is chance of cross contamination. The wait staff were phenomenal. Our waiter Geno was on top of all our needs. The performers were out do this world and the musicians with equal talent. Loved the experience and encourage others to attend.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2024/02/04 |
| Activity Date: | 2024/02/02 |
Reviewed by: サリー
We arrived early to check in, secured our seats, and waited for the show while enjoying Mai Tais. The atmosphere at our table was very friendly and lively. We had a great time celebrating honeymoon couples and birthdays, and even got to go on stage for a dance lesson. The buffet was well-managed by the staff, making the flow smooth, and the food was delicious. The Hawaiian dance was elegant and wonderful, and it seemed like the host's talk was well-received. The ocean beyond the stage and the sunset were spectacular.
早めに受付をして、席を確保し、マイタイを飲みながら、開演を待ちました。同じテーブルの人たちと和気藹々。とても楽しかったです。ハネムーンカップルや、お誕生日の人などをお祝いしたり、ステージに上がってダンスをレクチャーされたり、とても楽しい時間を過ごしました。ブッフェスタイルでしたが、取りに行く流れをちゃんとスタッフの方がコントロールしていて、スムーズでしたし、とても美味しかったです。ハワイアンダンスは優雅で素晴らしく、司会のトークも受けていたようです。ステージの向こうの海、そして夕陽が素晴らしかったです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/29 |
Reviewed by: えんぞぉ
Unfortunately, it rained. The rain got heavier and raincoats were distributed. The temperature dropped, and the food got soaked and was almost inedible, with only two drinks consumed. While I was concerned about the weak yen prices, I made the reservation to boost my Hawaiian spirit, but it turned out to be a poor value. I hadn't considered the bad weather. Those making reservations should not forget to check the weather. The fire show was impressive.
あいにくの雨でした。どんどん雨脚が強くなりレインコートが配られ、気温も下がり、食事もずぶ濡れでほとんど食べられず、飲み物も2杯飲んだ程度。円安料金が気になりつつもハワイ気分を盛り上げようと予約しましたがコスパの悪い結果となりました。悪天候については気が回っていなかった。予約される方は天気のチェックをお忘れなく。ファイアーショーは見応えありました。
| Rating: | |
|---|---|
| Packages: | 一般席 |
| Attended as: | Couples |
| Posted on: | 2024/01/13 |
| Activity Date: | 2023/12/24 |
Reviewed by: Patricia
It was a wonderful flight. My youngest daughter first time in one. We were lucky and saw a whale
Aloha Patricia! We are so happy you enjoyed your flight! Thank you for choosing Mauna Loa Helicopter Tours while you were visiting Hawaii!
| Rating: | |
|---|---|
| Packages: | Doors-on Flight Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/01/03 |
| Activity Date: | 2023/12/29 |
Reviewed by: としぼう
We experienced this with four friends. Our friends sat in the front row next to the pilot, while my husband and I were in the back right side. Shortly after takeoff, we headed north from above the coastline of Waikoloa towards the Kohala Mountains. We were amazed by the beauty of Waikoloa where we were staying, and the view of Maui from the sea was also deeply moving. It was all of our first time on a helicopter, and I thought the fear would be overwhelming, but as we ascended along the mountain slopes, we were able to enjoy it with a moderate sense of tension. The beauty of Waipi'o Valley was stunning, and I wanted to land and explore, but since it was a short course this time, we just circled without landing. (Next time, I would like to have lunch there.) Lastly, the staff were kind, friendly, and we had a great time. (One of the female staff members looked just like my mother when she was younger, which made me laugh.)
友人夫婦4人で体験いたしました。
友人夫婦がパイロットさんの隣の前列、私たち夫婦は後ろの右側でした。
離陸直後、西側の海岸線のワイコロアの上空から、北上しコハラ山脈に向かいました。
宿泊しているワイコロアの綺麗さに驚き、また、海から眺めるマウイ島も
感慨ぶかいものがありました。
4人ともヘリに乗るのは初めてで、怖さが勝るかと思いましたが、山の傾斜に
沿って高度を上げていったので、適度な緊張感で楽しむ事が出来ました。
ワイピオの谷あいも美しく、着陸して楽しみたかったですが、今回は短時間のコースでしたので、着陸せずに周遊するだけでした。
(次回は、ランチでもしたいです。)
最後にスタッフの方々も優しく、親切で楽しい時間が過ごせました。
(スタッフの女性が若かりし頃の母親そっくりで、笑ってしまいました。)
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2023/12/17 |
| Activity Date: | 2023/11/25 |
Reviewed by: Kim A
We had such a great time! The crew was so nice. We had a great snorkel day, saw lots of fish. The water activities were a great bonus. The slide and platform were fun too! We went as a couple but great for families/children also. Had pastries and yogurt for breakfast, burgers for lunch, and cash bar open the entire time. I do wish for the price at least 1 drink could be included, but it was still a great time. We even saw some dolphins following our boat shortly before docking at the end
Thank you for joining us! We are thrilled that you had a five star experience!
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2023/12/13 |
| Activity Date: | 2023/12/08 |
Reviewed by: MK姉妹
I chose this show with my sister because we wanted to see something representative of Hawaii. We were surprised by the large number of participants and were guided by the staff, who were very accommodating. The wind was strong, which was surprising, but I felt it was a good choice to participate in such a vibrant show. I created wonderful memories. The drinks, food, and welcoming leis were lovely.
ハワイらしいショーが見たいと、妹と選んだショーでした。すごく沢山の参加者に驚きながらスタッフさんに案内され、その時の対応がとても良かった。風が強くてビックリでしたが 華やかなショーに参加できて、選んで良かったと思いました。素敵な思い出が出来ました。飲み物、食事、お出迎えのレイ素敵でした。
| Rating: | |
|---|---|
| Packages: | 一般席 |
| Attended as: | Families |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/11/14 |
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Mahalo for your kind words. We are glad you had a relaxing evening!