Reviewed by: Vparikh
This was the highlight of our trip! Every worked out as promised. Our guide was professional and made our experience enjoyable.
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| Packages: | Afternoon Tour |
| Attended as: | Families |
| Posted on: | 2017/07/26 |
| Activity Date: | 2017/07/21 |
Reviewed by: Kelly Koch
This vacation we did both the stand up paddle board as well as the kayak adventures. We had a wonderful time and will definitely use this outfitter again.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/07/10 |
| Activity Date: | 2017/06/18 |
Reviewed by: まゆこ
I signed up for an early morning tour thinking I could make the most of my day. Since the hotel I stayed at was the Sheraton, Keauhou Bay was within walking distance. I later thought I might not have needed to bring a change of clothes since I returned after kayaking and swimming.
For the tour itself, there was one guide for the two of us. Since it was in Japanese, I felt the guidance was just right—polite but not overly strict.
Honestly, I didn't have the luxury of taking photos myself, so it was really helpful that the guide took pictures and provided us with the data.
I had a very enjoyable and refreshing time from the morning. Thank you very much.
一日を有効に使えるかと思い、早朝のツアーに申し込みました。
宿泊したホテルがシェラトンだったため、ケアウホウ湾は歩いて行ける距離、カヤックに乗って泳いだ格好で帰ったので着替えは持って行く必要なかったかも、と後で思いました。
ツアー自体は私達二人に対してガイドさん一人。
日本語だったこともあり、丁寧に、しかし口うるさくない程度に丁度いい指導だったと思いました。
正直自分で写真を撮る余裕なんてなかったので、写真を撮って、データを頂けたのが本当に助かりました。
朝からとても楽しく爽やかな時間を過ごしました。
ありがとうございました。
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| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/24 |
Reviewed by: Breanne
We went on the kayak tour to a sea cave on June 27th. There were two adult's and 2 kids in our group. Overall they took out 20 people, so 10 double boats, with 2 guides. Happy & Ben were our tour guides and each took turns along the route to tell us interesting facts about the area. We had drinks and snacks at the area for cliff jumping. My only let down was there was no mention of sea caves nor did we go in one which I was really looking forward to since it was on the description and why I chose this one. However overall it was a great experience and the guides were very friendly and fun! The kids really enjoyed it and the snorkel time,
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/06/28 |
| Activity Date: | 2017/06/27 |
Reviewed by: Arlene
Our guides were very nice, funny and competent but we had no idea we were kayaking 3 miles total, which took up about 45 minutes each way. The area at which we snorkeled was "OK" - no brilliantly colored coral and saw only a few fish. We did some cliff jumping which was nice. We did not see any caves and nobody explained why. The kayak trip back was slightly difficult and very choppy due to all the boaters. Be aware that you spend much more time kayaking than you do snorkeling and it is physically demanding - one mother-daughter (adult daughter) couple had to be towed back. It was a good experience but wouldn't do it again.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/06/24 |
| Activity Date: | 2017/05/29 |
Reviewed by: Elise Wilson
This was a really unique way to see the island, and my family and I had a blast! The snorkeling quality and difficulty of kayaking obviously vary with weather, but the beautiful views are amazing no matter what! The seas were pretty rough the day we went out, so we couldn't spend as much time in the cave, but the guides were really helpful, and we were still able to see plenty of fish, eels, and urchins despite the weather. The guides also pointed out some historical sites and things we never would have noticed alone. Excellent day trip!
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| Attended as: | Families |
| Posted on: | 2017/06/24 |
Reviewed by: anak
Thanks to the guide's kind and easy-to-understand instructions, we were able to efficiently enjoy sea kayaking and snorkeling. The "two-hour early morning" session was just right for us beginners, especially since we didn't have much time in Kona and had just arrived. It also served as a great reference for when we went snorkeling on our own afterward. The guide also provided helpful information about other sightseeing options. Thank you very much!
ガイドさんの親切でわかりやすい案内でシーカヤックとシュノーケルを効率よく楽しむことができました。「早朝2時間」という内容が、コナ滞在時間があまりなく初心者の私たちにはちょうどよく、また到着直後でもあったのでその後自分たちでシュノーケルをするときの参考にすることもできました。このツアー以外の観光情報も教えてもらい、役に立ちました。ありがとうございました!
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| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2017/06/20 |
| Activity Date: | 2017/06/09 |
Reviewed by: Mary from San Diego
This was a fun activity, and totally safe. Our 4 yr old was not too excited at first, but later enjoyed it as we went out into the ocean. The highlight for her was getting to touch the water while sitting in the canoe, and seeing a turtle swimming close to us. The guide was experienced, and wanted to play safe since we had a young kid, but later realized that we could handle going out further into the ocean. It was a blast.
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| Packages: | 45-min Hawaiian Canoe Surf Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/21 |
Reviewed by: Thida
The crews are very patient, sweet and helpful. It was a fun trip allthough a lot harder than we (two sisters) expected. They ended up towing us because we were behind everyone.
The best part was eating awesome pineapples and feeding the skins to the fish. The deep blue ocean is really beautiful, absolutely worth it.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/06/01 |
| Activity Date: | 2017/05/29 |
Reviewed by: Caleb B
Took our family on this excursion and had a great time. Kevin was very knowledgeable about the area and gave great directions for sea kayaking. Our family likes the water but we had never sea kayaked before. The sea cave was my favorite and the kids loved the snorkeling. The optional cliff jump was a blast for me (43) and Kevin gave great directions to keep feet together, arms at side, and stay vertical. Kids may have a hard time following the directions as instinct is to flail arms when falling and if they do then it will be unpleasant when they hit the water. The snacks Kevin brought were refreshing after our adventure. We had a great time and would do it again.
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families |
| Posted on: | 2017/05/31 |
| Activity Date: | 2017/05/30 |
Reviewed by: yuma
I participated in the afternoon tour, but it ended up being just kayaking around Keauhou Bay and snorkeling only within the bay, leaving us with quite a bit of extra time. There was no explanation provided on-site, so when I returned to Japan, I inquired about why we didn't go to Keauhou Bay. I understand the reason related to the weather (it was indeed quite choppy and cold), but I found it a bit questionable to mention our physical fitness and kayaking skills as issues. Do they change the route if there are beginners? At the very least, if there had been some explanation on-site, I would have felt a bit more satisfied, but I was a little disappointed this time.
午後ツアーに参加しましたが、
ケアウホウ湾付近のカヤックと、
ケアウホウ湾内だけのシュノーケルで終わってしまい、
時間が大分余ってしまいました。
現地では何の説明も無いまま終わってしまったので、
日本に帰ってきてからクアモオ湾まで行かなかった理由を伺いました。
天候のせい(確かに波が高く、寒かったです)という理由は分かりますが、
私たちの体力やカヤック技術の問題にまで言及するのはちょっと疑問でした。
初心者の人がいるとルートを変えるのでしょうか?
せめて現地で何らかの説明があればもう少し納得がいくのですが、
今回は少しがっかりしました。
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| Packages: | 午後プラン(2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/04 |
| Activity Date: | 2017/04/09 |
Reviewed by: Krista Gray
We chose the morning Kayak tour, it was a bit of a walk to get to the dock but were greeted warmly by Hauoli, our guide, and Ben. We stowed our valuables in their lock box and paddled out into Keauhou Bay and out into the ocean past the Sheraton Hotel, the Lekeleke/Kuamo'o sacred burial grounds, and the End of the World burial grounds which is a great tourist spot too. We got to the Sea Cave but because the swells were too high and dangerous that day, we admired them from outside. Our guide, Hauoli, made our tour so much fun. He regaled us with the history and attractions of the area, and being a local, was very knowledgeable and interesting. We did not stay for snorkeling or cliff jumping but thoroughly enjoyed our time kayaking.
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2017/04/28 |
| Activity Date: | 2017/04/23 |
Reviewed by: Pam
Mike and Deanna were our guides this afternoon. They were quick but thorough in equipping everyone and explaining what to expect. The snorkeling was amazing. Though the wind picked up more than expected, they skillfully guided us back across the bay. Great experience that was enhanced by Mike's tales of the history of the bay.
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| Packages: | Afternoon Tour |
| Attended as: | Couples |
| Posted on: | 2017/04/17 |
| Activity Date: | 2017/04/10 |
Reviewed by: Harriet
We went as a family of four with two girls, 10 and 8,neither of whom had ever snorkelled. (but both had kayaked). We did the afternoon tour and were really lucky to see the spinner dolphins on the way to and from the snorkeling. The ethos of the tour was amazing. Once spotted, we stopped paddling and let them come to us, no chasing, no interference and Deanna and her colleague (sorry, forgot his name), clearly care so much about the reef and local wildlife, very much respecting it and observing rather than chasing it down. Once on the reef they showed us local plants, and got all our goggles ready for snorkeling. As my kids hadn't snorkelled before they were botha bit scared, but Deanna was super helpful, and got in with them. Once they looked down they were off, and didn't want to come in. Snacks and drinks were provided, as was a history of the Captain Cook monument. Would highly highly recommend.... No guarantees you will get dolphins, but incredibly safe and clear snorkeling, best I have seen and clearly run by people who care most about maintaining the reef and wildlife for future generations.
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| Packages: | Afternoon Tour |
| Attended as: | Families |
| Posted on: | 2017/04/10 |
| Activity Date: | 2017/04/07 |
Reviewed by: Eldin P
We are family of four and did two tandem kayaks, guides were great and friendly. Also very knowledgeable with safety first in mind. Loved the snorkeling part once got to our tie off spot. I would definitely recommend booking with these guys.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/04/07 |
| Activity Date: | 2017/04/04 |
Reviewed by: らいぽん
I signed up for several tours on the Big Island, but I was looking for something that would be convenient, and that's how I found this sea kayaking tour. It was easy to participate on foot, and after getting into the water, I could return directly to my room. I had no experience with kayaking and didn't expect to get seasick, but I was still moved to see dolphins, mantas, and schools of fish (there were hundreds of fish swimming together, looking like a rock). Kevin's Japanese was great. He also sent the photos from the sea via email later, which became a wonderful memory.
ハワイ島でいくつかのツアーに申し込みをしましたが、できればホテルかいいと思って探したのがこのシーカヤックツアーでした。 徒歩で参加し、海に入った後も部屋までそのまま帰れたのは楽でした。 カヤック未経験で、まさか船酔いするとは思ってなかったのですが、それでもイルカ、マンタ、魚玉(何百匹もの魚が固まって泳いでいてまるで岩のような感じでした)を見ることができて感動もしました。 ケビンさんの日本語上手でしたね。 海での写真も後からメールで送ってくださって、いい思い出になりました。
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| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2017/03/14 |
| Activity Date: | 2017/03/13 |
Reviewed by: Carol
The guide was wonderful. This helped to make this adventure safe and extra interesting. Absolutely beautiful sites and one of the best big island day trips out there! Awesome!
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/03/06 |
| Activity Date: | 2017/02/26 |
Reviewed by: hal
As I approach my 70th birthday, I am very happy to have had a precious experience for the first time in my life during the remaining years. I was deeply moved to be able to venture out into the Pacific Ocean, even if just for a moment, from Keauhou Bay.
70歳を直前に控え、残り少なくなった人生で 生涯初めての貴重な体験ができましたこと大変嬉しく思っております。ケアウホウ湾から太平洋に、ほんの一瞬でも出られて大変感動しました。
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| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2017/03/06 |
| Activity Date: | 2017/02/19 |
Reviewed by: Kathy
Devin and Derek were amazing tour guides. They were very attentive and made sure we were both safe and having a great time. The cave was awe inspiring and the snorkeling was even better. I highly recommend this for anyone who wants an off the beaten path adventure.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/02/27 |
| Activity Date: | 2017/02/24 |
Reviewed by: じゅの
When I checked the meeting place on Google Maps, it ended up being along H1, so I confirmed it at the hotel front desk and headed there cautiously. First, we drove to check the parking and location, and in the end, we walked from the Sheraton where we were staying to Keauhou Bay. It was about the size of a private beach, and we could easily reach it from the opposite side.
It was our first time kayaking, and as expected, we didn't make much progress at first, but the weather was really nice that day, and we were able to reach the cave safely! As mentioned in other comments, it's better to have sandals that won't come off or trekking shoes. Depending on the weather, there may be times when you can't reach the land, so it's best to bring them just in case. We only had beach sandals, but the guide said, "They float in water, so if you drop them, you can just pick them up, so it's not a problem."
I recommend getting a waterproof disposable camera sold on-site, as it allows you to take photos without worry. Also, my husband only got sunburned on the inside of his feet. It's best to be fully prepared for sun protection.
集合場所をGoogleMapで確認すると、H1沿いになってしまうのでホテルのフロントで確かめて慎重に向かいました。まずは車で行き駐車場や場所を確認し、結局は今回宿泊していたシェラトンから歩いてケアウホウ湾に行きました。プライベートビーチぐらいの大きさで反対側にいても問題なくたどり着ける距離でした。
カヤックは主人も私も初めてで、思った通りになかなか進まなかったりしましたが、この日は本当に天気が良く無事に洞窟までたどり着くことができました!
他の人のコメントにあったとおり、脱げないサンダルやトレッキング用シューズがあったほうが良いです。天候によっては陸地にいけないこともありますが、念のため持って行ったほうがよいです。私たちはビーチサンダルしかなかったのですが、ガイドのお兄さんが「水に浮くから落としても拾えるから問題ない」と言ってました。
現地で売ってる防水の使い捨てカメラがあると気兼ねなく写真を撮ることができるのでお勧めです。
あと、主人は足の内側だけ焼けてました。日焼け対策は万全にしておいたほうが良いです。
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| Attended as: | Couples |
| Posted on: | 2017/02/07 |
| Activity Date: | 2017/02/02 |
Reviewed by: Kona Lover
This was a great time and we can't wait to do it again! We were all able to stand up on our surf boards because of their great teaching, and we loved being in the water with the instructors. Very kind staff! The lesson on the land was a little long and repetitive, but very worth it for the water time. Jake and Tiffany were the best instructor!
Thank you guys for joining us out on the water and for taking the time to write us a review. We had a great time sharing the waves with you as well and so stoked to hear your awesome board stories and feedback. Mahalo Nui- Team HLSI
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| Packages: | Group Lesson |
| Attended as: | Friends |
| Posted on: | 2017/01/23 |
| Activity Date: | 2017/01/13 |
Reviewed by: Terry
Guides very knowledgeable and went the extra mile to make sure we had a great time. Extended the trip back a bit to view some playful dolphins.Kayaking was fun and snorkeling was fantastic!
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| Packages: | Afternoon Tour |
| Attended as: | Couples |
| Posted on: | 2017/01/05 |
| Activity Date: | 2017/01/04 |
Reviewed by: Kirsten O
My husband and I had a great time snorkeling and kayaking with Kevin. He was very patient with us and is a wealth of knowledge about the Big Island and its history. We even saw dolphins, though I don't think that's guaranteed.
I highly recommend this tour and would book it again if I go back!
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2016/12/27 |
| Activity Date: | 2016/12/22 |
Reviewed by: Mike
Fun few hours kayaking and snorkeling with Natasha and Sho. Our guides looked after us and had good knowledge of the area. We even managed to see dolphins on our way back to shore which was an added bonus.
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| Packages: | Afternoon Tour |
| Attended as: | Couples |
| Posted on: | 2016/12/03 |
| Activity Date: | 2016/11/30 |
Reviewed by: セキグチ
The guide provided a very thorough lecture, allowing even beginners to participate with confidence. The highlight, the underwater cave, was truly overwhelming! It was an experience that can only be enjoyed here. Along the way, we encountered dolphins, which was a delightful surprise, making it the best memory. The pineapple snack was delicious too!
ガイドの方がとても丁寧にレクチャーしていただき、初心者でも安心して参加することができました。最大の見どころの海中洞窟は、その迫力に圧倒!ここでしか味わえない体験でした。途中、イルカに遭遇したりとサプライズも飛び出し、最高の思い出になりました。おやつのパイナップルも美味しかったです!
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| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2016/12/03 |
| Activity Date: | 2016/11/13 |
Reviewed by: Jill
If you like kayaking and snorkeling, this is a great trip! The tour guide was very informative and actually took pictures for everyone on the trip. It was a smaller size group which was perfect for this kind of excursion. The snorkeling stops were great. The only thing is it is hard to get on and off kayaks when on the water! I fell off once when trying to take off my shorts. I want to do this one again when I go back.
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families |
| Posted on: | 2016/11/23 |
| Activity Date: | 2016/08/28 |
Reviewed by: byssr134
It was kayaking and snorkeling at Keauhou Bay. The weather was nice, the sea was calm, and most importantly, the two guides were very kind, allowing us to participate in the tour with peace of mind from start to finish. The fact that both guides could speak Japanese also added to our sense of security! We kayaked to a sea cave and enjoyed snorkeling at a spot with beautiful coral and plenty of fish. I think it's a great tour to experience the nature of the Big Island. I'm glad I could participate!
ケアウホウ湾でのカヤックとシュノーケリングでした。
当日はお天気も良く海も穏やかで、何よりガイドさんのお二人がとても親切で最初から最後まで安心してツアーに参加できました。
ガイドさんお二人とも日本語でお話できるというのも安心感が増しました!
カヤックで海中洞窟へ行き、珊瑚がとてもきれいでお魚もたくさんいるポイントでシュノーケリングを楽しみました。
ハワイ島の自然を感じられるとても良いツアーだと思います。
参加できて良かったです!
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| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2016/11/09 |
| Activity Date: | 2016/11/04 |
Reviewed by: Barry and Judi
Our Kayak snorkel excursion was great......our guide gave us lots of information about
the area and Hawaii as we paddled along.....loved the trip would recommend it to others.!!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2016/11/07 |
| Activity Date: | 2016/11/02 |
Reviewed by: Melissa
Such a generous tourguide, that Roy! Shared countless stories with us, snorkeled and showed us his favorite spots, brought us great treats, and most importantly treated us to a marvelous afternoon of kayaking and snorkeling at this remote spot of Hawaii. Don't hesitate to book the trip. A lasting memory and educational experience!
| Rating: | |
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| Packages: | Afternoon Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2016/10/22 |
| Activity Date: | 2016/09/29 |
Reviewed by: Wendy
Big K and Special k were awesome! They were helpful and knowledgeable and they helped me get in my kayak from the water. They also let us cliff jump. It was great. They gave great instruction. This is fun and you will get a great arm workout!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2016/10/20 |
| Activity Date: | 2016/10/17 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize that we were unable to provide satisfactory service due to insufficient explanations from our staff on the day of the event.
I have confirmed the situation with the local operating company. As you mentioned, the afternoon plan typically involves kayaking to Kuamo'o Bay for snorkeling, but on that day, due to high waves and safety considerations, the route was changed. Additionally, we received reports that the briefing took longer than usual, which resulted in not having enough time to guide you to Kuamo'o Bay. I am truly sorry that the changes to the route were not properly explained before the tour ended. I have strongly advised the operating company to ensure that customers are thoroughly informed of any changes to the tour content.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、当日のスタッフの説明不足により、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきました。ご参加いただいた午後プランではおっしゃる通り、通常クアモオ湾までカヤックで移動し、シュノーケリングを行うスケジュールですが、当日は波も高く、安全面を考慮し、ルートを変更させていただいたとのことでした。また、当日は通常よりもブリーフィングにお時間をいただいたこともあり、クアモオ湾までご案内する時間もとれなかったと報告を受けております。ルート変更の説明がしっかりとされないまま、ツアーが終了してしまい、誠に申し訳ございませんでした。催行会社にはツアー内容に変更があった際はお客様にしっかりご説明するよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム