Reviewed by: Debbie
What a fantastic tour, a lot more than expected. Very knowledgeable of all the coral and sea creatures. Not just for kids our party was 2 adults so we had fun too.
| Rating: | |
|---|---|
| Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
| Attended as: | Couples |
| Posted on: | 2018/06/04 |
| Activity Date: | 2018/05/30 |
Reviewed by: ecchan
The Volcano National Park was closed, and since we couldn't get close, we participated in a helicopter tour that approached from the air. The price was high, but seeing the Kīlauea volcano from above was an amazing experience and memory.
Due to the weather, there were clouds, so the photos taken with my smartphone didn't turn out great, but I could really feel the power of the volcano with my own eyes, and I'm so glad I participated.
The pilot was very safe, and no one got sick. I also appreciated the service of taking photos in front of the helicopter at the end.
火山国立公園が閉鎖され、近くに行けないため空からのアプローチでヘリコプターツアーに参加しました。料金は高いですが、上から眺めるキラウエア火山の様子が実際に見れたのは素晴らしい感動と思い出になりました。
天気のせいで雲がかかってしまい、スマホでの撮影はいまいちでしたが、肉眼ではその迫力がリアルに感じ取られ、参加して本当によかったです。
パイロットの方はとても安全で酔った人はひとりもいませんでした。
最後にヘリコプターの前でお写真を撮ってくれるサービスも嬉しかったです・
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/06/04 |
| Activity Date: | 2018/05/22 |
Reviewed by: Tony
Great day out on the water. A time for the entire family, very friendly crew and the food was great.
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/31 |
| Activity Date: | 2018/05/28 |
Reviewed by: ジュディ
The ocean is incredibly beautiful, and the crew members are truly kind! This is my second time on this tour, and I had the best experience.
海がとにかくキレイで、クルーの皆さんが本当に親切です!こちらのツアーはリピーターですが、最高な経験が出来ました。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2018/05/31 |
| Activity Date: | 2018/04/29 |
Reviewed by: るるこ
I arrived a bit early, and perhaps due to the eruption, there were fewer customers, but I was guided to the best seat in the standard section and was able to see the show perfectly. The Mai Tai and Hawaiian cocktails were delicious. I wasn't sure when to get the food and ended up grabbing some of the kids' items prematurely. It's best to wait, as they will guide you in order later.
少し早めに着いたのと 噴火のせいか お客さんが少なめだったせいかもしれませんが スタンダードシートの一番良い席に案内してもらい ショーをバッチリ見ることができました。
マイタイやハワイのカクテルも美味しかった。
いつ食べ物をとっていいのか分からず キッズのものを フライングして取ってしまいました。後で順番に案内されるので待っているといいです
| Rating: | |
|---|---|
| Packages: | スタンダードシート |
| Attended as: | Couples |
| Posted on: | 2018/05/30 |
| Activity Date: | 2018/05/27 |
Reviewed by: 旅するじじい
I wish we could have gotten a little closer to the crater. I also wanted to fly along the coastline. If the cost were lower, that would be perfect.
もう少し火口に近づいて貰えたらよかった。あと海岸沿いも飛んで欲しかったです。あとコストが安ければ、最高です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/30 |
| Activity Date: | 2018/05/27 |
Reviewed by: Anisha
It was our first trip to Big Island, Hawaii and upon many suggesting that the luau is a must, we booked it! It’s an amazing experience knowing about the culture, rich heritage of Hawaii. Food is delicious with a wide spread of salads, main course, fruits n desserts. Thrs a drinks bar too! We enjoyed all the performances especially the fire dances! Had a great time and would recommend this to our family n friends visiting in the future.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/04/27 |
Reviewed by: じゅり
I couldn't reconfirm using the phone number written on the voucher. If reconfirmation was necessary, I would have liked to know that before making the reservation. It's quite difficult for those who are not good at English.
On the day of the event, while I was being shown to my seat and went to get a drink, another staff member seated a different customer, which caused us to lose our seats. Again, my limited English made it hard to communicate with the staff. The staff, seeing the situation, called a Japanese staff member to help us explain, and we finally secured a seat, but it was at a different table. The person who originally had that seat was upset. (I couldn't understand what they were saying, but their gestures and tone indicated they were angry.) It seemed that they told the staff, and we ended up staying at that table, feeling quite uncomfortable.
We were looking forward to the show as a couple, but it was very disappointing. Moreover, the food was served by table, and it took a long time for it to come around, so we were almost last. When I went to get food, there was hardly anything left. There were no plates either. We could only get food until the show started, so we barely had anything to eat. I chose this for our last memory on the Big Island, but it turned into the worst memory. The show itself was good.
Please improve communication among staff regarding who was seated where. Well, I won't be using this service again.
とりあえずバウチャーに書かれた電話番号ではリコンファームが出来なかった。
そもそもリコンファームが必要ならば、予約前に分かるようにして欲しかった。英語が苦手な人にはかなり難易度が高い。
開催当日、席に案内され
ドリンクを取りに行ってる間に別のスタッフが別の客を席に通してしまい、私たちの席がなくなってしまった。
またここでも英語が苦手なのでスタッフに上手く伝わらない。スタッフが見かねて日本人スタッフに電話して電話をかわり私たちが説明してようやく席を確保されたが、そこはまた別の人の席で。
元々の席の人には怒られて。(何を言ってるかはよく分かりませんがジェスチャーと口調で怒ってるようでした。)その人がスタッフに言ったようで、私たちはこのままの席になりましたが、肩身の狭い思いをしました。
夫婦で楽しみにしてたショーだったのにもううんざり。
しかも料理はテーブルごとで、中々順番がまわってこずにほぼ最後。
料理を取りに行ったら、料理がほとんどない。皿もない。ショーが始まるまでしか料理は取りに行けないから、私たちはほぼ食べる事が出来ませんでした。
ハワイ島最終日に最後の思い出と選んだのに最悪の思い出になりました。
ショー自体は良かったです。
もっと、誰をどこの席に通したかとか、スタッフ同士で連携してください。
まあ、二度と利用しませんが。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/05/18 |
| Activity Date: | 2018/05/17 |
Reviewed by: Deborah
WE were very fortunate to have our tour just after the eruption. An unforgettable experience that lasted not long enough
| Rating: | |
|---|---|
| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2018/05/16 |
| Activity Date: | 2018/05/03 |
Reviewed by: 元海軍軍人大鑑少佐
This is my second time here, but unfortunately, it started to rain. I had high hopes for the show. I was disappointed by the rain. It would be necessary to prepare a large tent (like at a festival in Germany).
これも2度目ですが、あいにく雨が降って来てしまいました
ショーを期待していた気持ちは大でした。
あの雨にはガッカリしました。大きなテントを準備する(ドイツの
お祭りのように)とかの必要あり。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/05/08 |
| Activity Date: | 2018/04/11 |
Reviewed by: Sarah
Captain Jeff was great. We were a group of 13 including 4 kids. Very safe boat. Saw lots of turtles. Very informative. A must do!
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2018/05/07 |
| Activity Date: | 2018/05/04 |
Reviewed by: Sherri
We enjoyed this trip. It is only approximately 30 minutes. We were able to see a fair amount of fish and other sea creatures including turtles. The guide was very knowledgeable. However, we seemed to ask the questions or not sure if they would have shared much. That in my opinion should be improved upon.
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Posted on: | 2018/05/01 |
| Activity Date: | 2018/04/21 |
Reviewed by: yuki
First of all, surfing was fun. However, there was a lack of confirmation. I interpreted "meeting at the location" to mean gathering at the office, as it mentioned to meet at the office. So, I was surprised when they said, "Okay, come here!" after finishing the payment and fitting the rental gear. I thought they would take us from the surf shop to the ocean. In the end, my mother came to pick me up with a rental car, but I accidentally got a parking ticket where I parked. There was a free parking lot right nearby, but I wasn't informed about that. It was disappointing, especially since I enjoyed surfing.
まずはサーフィンは楽しかったです。が、確認不足がありました。
現地集合の意味です。
まずオフィスに集合とありますので、オフィスが現地集合の場所と解釈しておりました。
なので、支払いが終わりレンタル品のサイズ合わせが終わり、じゃあここにきてね!と言われた時にはびっくりしました。
サーフショップから海へは連れて行ってもらえると思っていましたから。
結局、母にレンタカーで迎えにきてもらい送迎してもらいましたが、うっかり停めた場所で駐車違反をとられました。
すぐそばに無料の駐車場もあったのに、そういう事は教えてもらえなかったです。
サーフィンは楽しかっただけに残念でした。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Friends |
| Posted on: | 2018/04/27 |
| Activity Date: | 2018/03/27 |
Reviewed by: Tom
Food was great...nice variety. Small cast did an excellent job with a demanding variety of dances from wide variety of island cultures. We enjoyed it a lot!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2018/04/27 |
| Activity Date: | 2018/04/24 |
Reviewed by: ガンバ
It felt more Tahitian than Hawaiian, but since everyone was enjoying themselves, let's not nitpick. I was expecting a bit more variety in the food, so I was a little disappointed.
ハワイアンと言うよりも タヒチアンかなって 感じでしたが、
皆楽しんでいたから 細かなことは言うのはやめましょう。
料理はもう少し種類があるかなと思っていましたので 少々期待はずれ。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Couples |
| Posted on: | 2018/04/24 |
| Activity Date: | 2018/03/30 |
Reviewed by: イルカもかわいい
The boat was comfortable. Although we didn't see any whales, I think they did their best to find them. The crew also took pictures with us and worked hard to make the cruise enjoyable. In the end, we stopped at a point where we could see dolphins, and we were able to cruise alongside many dolphins. We didn't see any whales, but it was a satisfying tour.
船上は快適でした。
クジラには会えませんでしたが、頑張って探してくれていたと思います。
クルーの方も、一緒に写真を撮ってくれたり、クルーズ自体を楽しませようと頑張ってくれました。
最後はイルカに会えるポイントに寄ってくれて、たくさんのイルカと並んでクルーズできました。クジラは見れませんでしたが、満足できるツアーでした。
| Rating: | |
|---|---|
| Packages: | 8:00発/ワイコロア港 |
| Attended as: | Friends |
| Posted on: | 2018/04/22 |
| Activity Date: | 2018/03/31 |
Reviewed by: ハワイカイ
I participated alone, and when I looked around, I was the only Japanese person there. I boarded the boat thinking it was a sightseeing cruise, and the view from the ship, including Kailua and the mountain ridges in the background, was incredibly beautiful. The boat went all the way to the cape in search of dolphins in Kailua Bay, then made a U-turn while the captain diligently searched for dolphins. It was worth it, as suddenly 6 to 10 dolphins appeared and swam around the boat for a few minutes. I was very excited to see wild dolphins up close. It took about 30 minutes to reach the snorkeling point, where we had about 2 hours for snorkeling and lunch. After that, we cruised around Kailua Bay in search of dolphins. I can't speak English, but the crew was very kind and friendly, providing explanations in Japanese.
一人で参加しました、周りを見ると日本人は私一人でした、私は観光船のつもりで乗船しましたので船上からの景色、カイルワ、その後方の山稜線はとっても美しい景色でした、船はイルカを求めてカイルワ湾を?岬の先まで行きUターンをして蛇行しながら船長が一生懸命イルカを探していましたそのかいがあり、突然イルカ6~10頭現れ船の周りを数分遊泳していました、野生のイルカを間近で見れ大変興奮しました、シュノーケルポイントまでは30分程度、ポイントでは2時間程度のシュノーケルと昼食の時間が有りました、その後カイルワ湾をイルカを求めてのクルージングでした、私は英語は話せませんが乗組員が大変親切(日本語の説明書で解説等)フレンドリーでした。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2018/04/17 |
| Activity Date: | 2017/12/15 |
Reviewed by: アリエル
I was very satisfied with the authentic cuisine and dance. It was wonderful to watch the show while listening to the sound of the waves at the seaside venue.
本場の料理とダンスで大変満足しました。海辺の会場で波の音を聞きながら、ショーを見られたのはとても素敵でした。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/04/14 |
| Activity Date: | 2018/03/22 |
Reviewed by: Lvklysnatour
The kids had fun. However, next day they wanted to try on their own and could not time the waves. I would add a focus on teaching the kids when to start peddling. But average it was good for the first timers.
Aloha All,
Thank you for the review, glad to hear the kids had fun. And happy to hear the kids wanted to try on their own. Learning how to read the ocean and time the waves for most takes years of experience in the ocean. We tell novice surfers who are serious about learning how to surf and become avid surfers, do not get discouraged- keep at it. It takes time to develop the skills to read and feel the ocean and develop the instincts to really hone in on. But keep at it, that's what our Hawaiian lifeguards and avid watermen are there to provide for everyone and we appreciate you all joining us! We are born and raised in the islands and live and breathe the amidst the ocean to share that experience with as many people as we can- it is not something you can learn rapidly- but we encourage surfers to keep at it and remember you will progress with the more time you put into it.
| Rating: | |
|---|---|
| Packages: | Group Lesson |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/04 |
Reviewed by: Lvklysnatour
My son was so thrilled so he decided to do it again. And he did
Awesome photo! Thank you guys again for joining us. Keep it up, looking good out there!
| Rating: | |
|---|---|
| Packages: | Child Private Lesson (Age 3-9) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/04 |
Reviewed by: Lvklysnatour
We all had a great time. My kids mentioned that it was a good ending to our trip with food and activities.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/04/05 |
Reviewed by: otan123
I rode in a helicopter for the first time. The day before, when I arrived at Hilo Airport, I went to Lobby 2 to reconfirm my reservation and check in, where I was able to complete part of the check-in process, including a weight measurement. On the day of the flight, after about ten minutes of instruction, we headed to the helipad. The staff were polite and efficient. I thought I might get motion sickness, but the pilot was skilled, and it was very comfortable. It was indeed cold up in the air, and combined with the wind, there was a bit of light rain, so a jacket is essential. However, I was amazed to see the heat from the crater and the gently undulating red lava, wondering how easily one can feel nature like this! The English instructions were clear and explained point by point, and since we all wore headsets, we could chat together. I think it’s great that if you experience it as a group, those who understood can share in Japanese. At first, I was nervous in many ways, but I felt like I could experience the nature of the Big Island of Hawaii, seeing Hilo city from above and confirming the traces of lava flows from various eras all at once, which you can't feel from the ground.
初めてヘリコプターに乗りました。前日、ヒロ空港に着くと同時に、予約の再確認とチェックイン場所確認でロビー2に行きましたが、そこで体重測定等一部チェックインできました。当日は10分ぐらいのインストラクションの後、ヘリポートへ。スタッフも丁寧で、手際が良かったです。乗り物酔いするかと思いましたが、操縦が上手なのかとても快適でした。上空はやはり寒く、風と相まって小雨も混じってきたので、上着は必須です。しかし、火口の熱気や、タプタプ波打つ赤いlavaが見られて、こんなに簡単に自然を感じられるものか!?と感動しました。英語は丁寧にポイントごとに説明してくれて、ヘッドセットをつけていて全員でおしゃべりできるので、グループで体験すれば意味わかった人が日本語で話すことでみんなで共有出来て良いと思います。最初はいろんな意味で緊張しましたが、ヒロの街を一望出来て、いろいろな年代の溶岩の流れた跡を一目で確認できて、地上からは感じられないハワイ島の自然を体感できたような気がします。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2018/04/05 |
| Activity Date: | 2018/03/30 |
Reviewed by: Anne
First luau, got lei welcome photos taken at front. Of course photos cost to buy them. Bought VIP seating. Worth it for the view of show, attention by waiters to bring more drinks and dessert.
Would definitely recommend
| Rating: | |
|---|---|
| Packages: | Premium Package - Alii Seating |
| Attended as: | Families |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/04/01 |
Reviewed by: dhirendra
This was the best cruise of my life till now. Food was excellent. Hospitality was above the par. The staff was so friendly. Drinks and juices are nice. Music and narration was very clear and soothing!
We enjoyed the trip thoroughly!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/03 |
| Activity Date: | 2018/03/31 |
Reviewed by: おとっつぁん
I wasn't able to sleep on the flight there, so I couldn't help but feel sleepy during the second half of the show, but the powerful fire dance woke me up. The food was also delicious.
行きの飛行機の中で寝ていなかったので、ショーの後半眠くて仕方がなかったのですが、迫力あるファイヤーダンスで目が覚めました。
料理も美味しかったです。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/03/30 |
Reviewed by: Mike and Therese
Really enjoyed the Luau. Food was great. Entertainment was very good.
Recommend leaving early to go as there were delays due to road construction.(but not their issue)
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/03/28 |
Reviewed by: けんけん
Since we were in Hawaii, I decided to let my middle school son and college daughter take their first surfing lesson. We went to the registration office, which was very close to our hotel, received some basic instructions, borrowed rash guards and sea socks, and then headed to the beach as directed. It was a group lesson, but there were no other participants besides my kids, so it turned into a private lesson. We spent about an hour in the water getting instruction, and the waves were just right for beginners. It was a perfect amount of time that left the kids feeling pleasantly tired, and we all enjoyed it just enough.
せっかくのハワイなので、中学生の息子と大学生の娘に初めてサーフィンレッスンを受けさせてみました。ホテルからすぐ近くの受付所に行き、簡単な指導を受け、ラッシュガードとシーソックスをかり、案内された通り自分で現地に向かいました。グループレッスンでしたが、自分の子供たち以外に参加者がおらず、実質のプライベートレッスンとなりました。海に出て1時間位指導してもらいましたが、初心者にちょうど良い波で、かつちょうど疲れるくらいで終了し、参加した子供たちも見ている我々も、ほどいい感じで楽しめました。
Thank you for joining us.
Mahalo for joining us.
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2018/03/30 |
| Activity Date: | 2018/03/16 |
Reviewed by: トムトム
My 9:30 reservation was canceled due to a flight cancellation, and when I changed it to 10:30, that flight was also canceled... I was asked if it was okay to change to 14:30, but I could only go on a short course, so I reluctantly said yes! The flight wasn't as scary as I thought, which was good, but... they circled around to show us the red spots of the volcano, and I got motion sickness (T ^ T). The seat behind me had no door, so it was windy and cold... It really depends on the weather...
9:30の予約がフライトキャンセル、
10:30に変更もフライトキャンセル、、、
14:30に変更でショートのコースしか行けないがいいか?と聞かれ、しょーがなくイエス!
フライトは思ったよりは怖くなくて良かったが、、、火山の赤いところを見せてくれる為にぐるぐる回ってくれたのが酔った(T ^ T)
後ろの席がドア無し選択してたので風ビュービューで寒いし、、、
天気次第ですね、、、
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/22 |
Reviewed by: ミクちゃんパパ
It wasn't very large, but since it was a catamaran, there was little rocking. A woman was talking about the history of Hawaii, but I could hardly understand... The meal was a buffet with chicken, pork, beef, salads, Thai fried rice, potatoes, etc. It was enjoyable because I could choose both the variety and the amount myself.
大きくはないが双胴船でしたので揺れは少なかったです。
ハワイの歴史を女性が話してくれてましたが・・・
ほぼ分からず・・食事はバイキング形式でチキン、ポーク、ビーフ
の肉類とサラダ、タイ米のチャーハンポテトetc.
種類も量も自分で選べるので楽でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/03/19 |
| Activity Date: | 2018/03/13 |
Reviewed by: 祖父祖母一緒で計7名参加
Unfortunately, the height of the waves affected our entire family, and even the motion sickness medication barely worked, so we spent most of the time lying down. We were able to see dolphins and managed to experience snorkeling, but the intense rocking created some memorable moments in a way, haha. This time we traveled in late February, but next time, if the weather is milder, I would like to participate again.
あいにくの波の高さに家族総出でやられてしまいまして、酔い止めすらほぼ効かず、ほぼ横になっている状態で終始過ごしました。
イルカも見ることが出来ましたし、シュノーケルもなんとか経験出来ましたが、あまりの揺れのためにある意味いい思い出が刻み込まれましたw
ただ今回は2月下旬の渡航でしたが、次回は気候の穏やかな時期であれば再度参加したいと、思います。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/17 |
| Activity Date: | 2018/02/25 |
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Aloha Debbie! We are so happy that you had a fantastic tour! Yes it is fun for kids, but most definately for adults too. There is so much to see and learn. Thank you for the review.
Jeannie