Reviewed by: しんろう
We were able to see as many as five manta rays, which usually don't inhabit this area! The guide was also Japanese, which made us feel very comfortable! It was great!!
通常群では生息しないマンタがなんと5匹も見られました!
ガイドの方も日本人でとても安心!
よかったです!!
| Rating: | |
|---|---|
| Packages: | コナ地区送迎プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/05 |
| Activity Date: | 2017/10/02 |
Reviewed by: シニアゴルファー
Setting sail on a cruiser while watching the sunset is a bit romantic. I was worried about the night sea, but with a wetsuit and a float to rest my feet, there was nothing to worry about. I was wondering if we would actually see a manta ray, but one appeared right away, and by the end, there were five. It was an experience like no other, with a large mouth open in front of me, showing its belly and doing flips.
夕日を見ながらクルーザーでの出航ちょっとロマンチックです。夜の海は心配でしたが、ウェットスーツと足を乗せる浮きがあり心配する事もなかったです。肝心のマンタ果たしてくるのか?と思っていましたが、直ぐに1枚現れ、最後には5枚が。目の前を大きな口を開け、腹を見せて宙返り、2度と経験できないような体験でした。
Aloha Senior Golfer,
I'm glad you enjoyed the dynamic flips of the manta rays at a leisurely pace! Manta rays are a must-see for those who may not be confident swimmers, as they can be enjoyed by everyone.
Mahalo
Aloha シニアゴルファー様
ゆっくりながらもダイナミックに翻るマンタの宙返り、堪能していただけて嬉しいです!
マンタは泳げない人でも楽しんでいただけるので泳ぎの苦手な方必見ですよ。
Mahalo
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/10/04 |
| Activity Date: | 2017/10/01 |
Reviewed by: Good
Very exciting to see the dolphins on our outing as well as the tropical fish below. The guide was very knowledgeable and provided lots of info on what we were seeing! Excellent outing.
Thank you so much for your nice review. Glad you enjoyed the tour.
Mahalo!
Jeannie
| Rating: | |
|---|---|
| Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
| Attended as: | Friends |
| Posted on: | 2017/10/02 |
| Activity Date: | 2017/09/25 |
Reviewed by: シーシック
I was able to see manta rays, and I was moved by that, but I suffered from seasickness. After we arrived at the point, it would have been better if they had let us into the water as soon as possible, but we had to wait for quite a while with the boat stopped, and during that time, many people started to feel unwell.
マンタは見られたし、それについては感動もしたけれど、とにかく船酔いで悩まされました。ポイントについた後、できるだけ早く海に入らせてくれればいいものを、船が止まった状態でかなりの時間待たなければならず、その間に気分が悪くなる人続出。
ALOHA!! Thank you for participating in Manta University. We sincerely apologize for the issue with seasickness. There may be times when we need to ask customers to wait a bit due to communication with other boats, but we will strive to ensure that you can get into the water as quickly as possible in the future. Thank you for your valuable feedback, MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。船酔いの件、大変申し訳御座いませんでした。他の船との連絡などでお客様に少し待っていただかなければいけない場合もございますが、今後は出来る限り早くお客様に海に入っていただけるようスタッフ一同精進致します。 貴重なご意見をありがとうございました、MAHALO!!
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/10/01 |
| Activity Date: | 2017/09/21 |
Reviewed by: ともこ
The manta rays were swimming really close by, and it was wonderful. I know they don't eat people, but it felt a bit scary, like they could. Haha.
マンタが本当にスレスレの所で泳いでいて、素敵でした。
食べないのは分かっていますが、食べられそうな感じがしてちょっと怖かったですけど。笑。
ALOHA!! Thank you for participating in Manta University! We are glad you were able to enjoy the powerful manta rays up close. Please come visit us again, MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました!大迫力のマンタを間近でお楽しみ頂けて幸いです。また是非遊びにいらしてくださいね、MAHALO!!
| Rating: | |
|---|---|
| Packages: | コナ地区送迎プラン |
| Attended as: | Friends |
| Posted on: | 2017/10/01 |
| Activity Date: | 2017/09/29 |
Reviewed by: ako
My first snorkeling experience with dolphins was exhilarating. We traveled to the spot by boat, and the weather was perfect, making the journey even more enjoyable! Once we arrived, the guide observed the dolphins' movements and chose the best spot for us to dive in. Dolphins swam right in front of us, and as I looked around, I spotted a mother and baby dolphin below me. They even came close to me, which was incredibly exciting. The guide swam with the dolphins, and it was truly amazing. I definitely want to do this again when I visit the Big Island!
初のイルカとのシュノーケリング、ワクワクで参加。
ポイントまで、ボードで移動。天気にも恵まれて移動中も気分は最高‼️
ポイントについて、ガイドの方がイルカの動きを見て、ベストな所でダイブイン。目の前をイルカが通過したり、周りをキョロキョロしてると、自分の下の方に親子連れのイルカがいたり、自分の近くまで近寄ってきたりと大興奮です。ガイドの方は、イルカと一緒に泳いだりしていて、本当に凄かった。
またハワイ島に行ったらやりたいと思いました。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン<1名様申し込み> |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/27 |
| Activity Date: | 2017/09/22 |
Reviewed by: クリスピー
I had been interested in the sunset at the summit of Mauna Kea, which I had seen on TV for a long time! Additionally, we got to do some stargazing, making it the best day ever! We participated as a couple on our honeymoon.
Initially, I was planning to sign up for a tour with a Japanese guide, but it was already fully booked, so I signed up for this tour instead. I was a bit worried since I don't speak much English, but despite the tour being almost 100% in English, thanks to the tour guide's consideration and a Japanese family who happened to join us, I was able to enjoy it very much!
I also observed other tours with Japanese guides and felt that the content and quality of this tour, along with the consideration for customers and the very free-flowing nature of the proceedings, made me truly glad that I participated in this tour.
The hot chocolate and brownies during stargazing were unforgettable. It was truly the best tour! Thank you very much!
以前からテレビで見て気になっていたマウナケア山頂でのサンセット!さらに天体観測もさせてもらえて最高の1日でした!
新婚旅行で夫婦で参加しました。
当初、日本語ガイドのツアーを申し込もうと思っていたところ、既に一杯だったためこちらのツアーに申し込みました。
英語がほぼ出来ないため、多少心配していましたが、ツアーの最中はほぼ100%英語だったにもかかわらず、ツアーガイドさんのお気遣いと、偶然一緒に参加した日本人の家族の方のおかげで、とても楽しむ事ができました!
他の日本語ガイドのツアーの方々もいらっしゃって様子を拝見致しましたが、ツアーの内容や質、お客様への配慮やとても自由な感じでの進行など、このツアーに参加出来てよかったと改めて感じています。
天体観測中のホットチョコレートとブラウニー、あのおいしさはわすれられません。
本当に最高のツアーでした!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/27 |
| Activity Date: | 2017/09/23 |
Reviewed by: Karen from MO
This trip was the highlight of our trip to the Big Island. We had a great time and enjoyed the experience immensely. I was a little disappointed when they called me that morning and told us the road to the summit was closed and we might not be able to go to the top. Since we were on a limited time schedule we decided to go anyway. Nate was our guide and picked us up in Kona. On the ride to Mauna Kea, he explained about the different kinds of lava flows and some of the myths about Pele. When we got to the sheep station, Nate set up our meal for us and explained about life as a sheep rancher on the island. He promised that if we didn't get to go to the summit, he would make sure we at least saw the sunset from another spot. Supper was very good and it was fun getting to know the other tourists with us. After we ate, we got the good news that the road had opened and we were able to go to the top. What a gorgeous sight!! We saw the sun set on one side and turned around and saw the full moon coming up on the other. After watching the sunset, we went back down to visitor center and did some stargazing. Nate was very knowledgeable about the constellations. We were able to see the rings around Saturn and other constellations that night. The hot chocolate and warm brownies tasted good after being up on the summit where it was pretty chilly! I would definitely recommend this adventure for anyone visiting the Big Island, If we are fortunate enough to return, we will be doing this again!! Thank you Nate for a great evening.
| Rating: | |
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| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/05 |
Reviewed by: Karen from MO
We enjoyed the Island Breeze Luau. We were seated with a great group of people and enjoyed talking with them.. The show was very well done. The fire dancer at the end was especially good. The food was very good and had a lot of choices on the buffet.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/07 |
Reviewed by: Stephany
It was a great snorkeling experience. They did a great job all around. Seeing Dolphins is a guarantee. They hang out just off the coast on the way to and from the snorkeling location. The food they served was great and included (breakfast/lunch). They provide some drinks for free with the food. Any smoothies or alcoholic drinks you must pay for and there is a bar on the boat for that. They provide rash gaurds, towels, fins, snorkels, various floatation devices (noodles, boards, etc...). I did start feeling a little sea sick and missed out the last 15 min of water time before we headed back. So I would recommend taking some Dramamine if you get motion sickness.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/21 |
Reviewed by: Nay
Joe was amazing!!! His passion for astronomy was so refreshing and we loved his poem at the end.
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/21 |
Reviewed by: はく☆
I used this for my honeymoon! Seeing the manta rays up close was truly moving! Personally, even though I took motion sickness medication, the time spent searching for manta rays at the snorkeling spot was long, and the strong winds and rough waves made me feel seasick... Even while watching the manta rays, the waves were rough and I got nauseous. It felt like I barely managed to take some photos.
For those who get motion sickness, it might be better to eat dinner after it's over. Also, I think it's good to take extra motion sickness medication...
ハネムーンで使用しました!マンタが本当に間近で!感動でした!
個人的には、酔い止めを飲んだのにシュノーケリング地点に到着してマンタを探している時間が長く、また風が強く波が激しかったので船酔いに…マンタを見ている最中も波が荒く酔ってしまって。やっとの思いで写真が撮れたって感じです。
乗り物酔いをする人は夕食は終わってから食べた方がいいかもです。そして、酔い止め多めが良いかと…思います。
Aloha Haku,
Thank you for your suggestion that dinner is recommended during the tour. We appreciate you sharing the best shots of the manta rays that you worked hard to capture during the tour!
When participating in the manta experience, it might be better to have a light dinner. Also, it seems that taking motion sickness medication once the day before and again just before boarding is effective, so please give it a try when you join the tour.
Mahalo
Aloha はく様
夕食はツアーごがおすすめとのご意見ありがとうございます。
ツアー中、頑張って撮られたへマンタのベストショットをUPしていただいてありがとうございます!
マンタご参加の際は夕飯は控えめにしていただいた方が良いかと思います。
また、酔い止めは前日に一度乗る前にもう一度飲んでいただくと効果的のようですので、ツアーご参加の際はお試しください。
Mahalo
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/09/17 |
Reviewed by: 船酔いさん
I was really able to swim with dolphins! On the day I participated, we encountered dolphins right after the boat left the port. I was surprised to see dolphins swimming in such a place! Under the guidance of Daisuke, who loves dolphins, we positioned the boat well and entered the water, but it was challenging to avoid splashing when entering. Timing for the dolphins to come was also tricky, so it seems important to keep your face in the water and look around while you're in the sea. There were two divers, but I think practicing to swim to some extent beforehand would allow you to swim more with the dolphins. The baby dolphins were jumping on the surface and were incredibly cute! Above all, when I heard the dolphins' voices underwater, it felt mystical. I can't guarantee it, but they really work hard to help you swim with the dolphins, so I believe it's definitely worth participating if you want to swim with them!
本当にイルカと泳ぐことができました!
今回参加した日は港から船が出たすぐの部分でイルカに会うことができました。こんなところで自然のイルカが泳いでるの!?とビックリしました。イルカ大好きダイスケさんの指示のもと船を良い部分に付けて海に降りるのですが、着水時に水しぶきが出ないようにしなければいけずそれが難しかったです。イルカが来るタイミングも難しいので海にいるときは常に顔を水につけてキョロキョロすることが大事みたいです。ダイバーさんは二人いましたがある程度泳げるように練習しておくとよりイルカと泳げると思います。イルカは赤ちゃんイルカがたくさん水面を跳ねててとても可愛かったです!何より海の中でイルカの声を聞けたときは神秘的なものを感じました。絶対とは言いませんがイルカと泳げるようかなり頑張ってくれるのでイルカと泳ぎたい方はぜひ参加する価値ありだと思います!
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/09/18 |
Reviewed by: nene
We were able to enjoy ourselves fully as adults because the staff also took care of the children and grandmother. I'm grateful to the wonderful staff. We had the chance to meet many dolphins and had enough time to swim, creating the best memories!
子供と祖母の面倒も見て頂けたので大人も存分に楽しめて、素敵なスタッフさん達に感謝です。
沢山のイルカに出会える事が出来て、十分な時間泳げ最高の思い出が作れました!
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/20 |
| Activity Date: | 2017/08/23 |
Reviewed by: はるこ
First of all, it was fun heading out to sea while watching the sunset sink into the ocean! We stopped the boat and waited for it to get dark, and then it was time to go underwater! I was so happy when 2 to 3 large mantas came close to us. On the way there, there were a few people who got seasick, so motion sickness medication is a must. I forgot to bring my motion sickness medication for the return trip, so I ended up feeling nauseous on the way back. Also, it gets really cold on the return trip, so I think it's essential to have clothes that you can easily change into or warm clothing on the boat.
まず、海に沈む夕日を見ながら沖へ向かって行くのが楽しかったです!そして船を停めて暗くなるのを待ち、いざ水中へ!とても大きなマンタが2〜3枚来てくれてとっても近くまで来てくれてすごく嬉しかったです。行きの船では船酔いしている方が何名か居たので酔い止めは必須です。私は帰りの酔い止めを持参し忘れた為に帰りは気持ち悪くなってしまいました。そして帰りはすごく寒くなるので船の上で簡単に着替えられる様な服や防寒着は必須だと思いました。
Aloha, Haruko!
Thank you for participating in the Manta Graduate Program this time. I'm very glad to hear that you enjoyed it. Thank you also for your valuable feedback. We will work hard to make the tour even better, so please come back to visit Manta again when you come to the Big Island.
Mahalo!
Aloha!
はるこ様
この度はマンタ大学院にご参加ありがとうございました。
喜んでいただけたようで大変うれしく思います。
ありがとうございます。
また、大事な意見もありがとうございました。
さらに良いツアーにできるようがんばりますので、またハワイ島に遊びに来られた際は、ぜひまたマンタに会いに来てください。
Mahalo!
| Rating: | |
|---|---|
| Packages: | コナ地区送迎プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/15 |
Reviewed by: Nicole
Just me with my two grown sons, amazing experience! Got great footage on our go-pro. Very glad I took 2 bonine beforehand, no motion sickness for me. My other son only took 1 bonine and had to cut out 10 mins early but enjoyed the view from the boat. Crew friendly & helpful:)
| Rating: | |
|---|---|
| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Families |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/08/27 |
Reviewed by: ねずみ男
It's the last one~
This time, I only went to Hawaii Island, but I was able to relax a lot.
I participated in a submarine tour, and it was a really great experience!
さいごです〜
今回、Hawaii island だけだったんですが、とても ゆっくり 出来ました。
潜水艦のツアーに参加してとても良い経験させていただきましたよ!
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/14 |
Reviewed by: Katie
It was great!! I'd recommend this to anyone coming to Kona :)
| Rating: | |
|---|---|
| Packages: | Early Bird Special! Deluxe Ride [800ft] |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/09/13 |
Reviewed by: 50歳おばさん達
I used to dive every year, but recently I switched to snorkeling, and I was told that I should definitely see the manta rays, so I participated. For the first 30 minutes, the manta rays didn't appear, and I was worried I wouldn't be able to endure the seasickness. When the manta finally showed up, it circled right beneath us multiple times, and it was an incredible experience. It's amazing that such a large creature doesn't attack. Once it appeared, it stayed right below us the whole time.
However, since I was feeling seasick, I returned to the boat earlier than the others. On the way out, we were given either canned ginger ale, juice, or water along with snacks. I chose the ginger ale, thinking I had to drink it all, and I ended up feeling too full. For those who are prone to seasickness, I recommend taking your drink back with you and just sipping a little of what you brought.
Also, for those who have never snorkeled before, I think it would be a bit difficult unless you practice in the sea first. If you're prone to seasickness, I think it's better to sign up for a tour that departs from in front of the Sheraton Hotel.
ダイビングを毎年していた人が、この頃はシュノーケルに変えて、その中でもマンタだけは見た方がよいというので、参加しました。マンタが最初30分ぐらい現れず、船酔いもしていたので、気持ち悪くて耐えられるか心配でした。やっと現れたマンタは、何度も私たちの体の真下を旋回して、それはそれはすごい経験でした。あんなに体が大きいのに、襲わないなんて不思議です。一度現れた後は、ずっと真下にいました。
ただ船酔いをしていたので、他の人よりは早く船に戻りました。行きに缶のジンジャエールか、ジュースか水とお菓子をもらうのですが、私はジンジャエールをもらい、最後まで飲まなきゃいけないと思って、全部飲んだら胃が満杯になってしまったのだと思います。酔いやすい人は、それは持ち帰って、自分が持ってきた飲み物を少しだけ飲むことをお勧めします。
またシュノーケルを一度もやったことがない人は、海で練習してからでないと、ちょっと無理だと思います。
酔いやすい人は、シェラトンホテルの前で見ることになるので、そちらから出るツアーを申し込んだ方がよいと思います。
Aloha!! To the 50-year-old ladies,
Thank you for participating in the Manta University tour. We are all very happy if you could take this experience, which is hard to come by in Japan, as one of your wonderful memories in Hawaii. When you next visit Oahu, we also have dolphin tours available, so we look forward to seeing you again.
Mahalo!!
Dolphin Office
Aloha!! 50歳おばさん達様
この度はマンタ大学のツアーにご参加頂き、ありがとうございました。
日本では中々経験できない体験を、ハワイでの素敵な思い出の一つとして頂けたらスタッフ一同嬉しい限りです。
次回オアフ島にお越しの際には、イルカツアーなどもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Friends |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/05 |
Reviewed by: hiromik
It seems that the encounter rate with manta rays is almost 100%. We were able to see them perfectly during our time there. The manta rays showed themselves more than ten times, and on one occasion, we even saw their underside.
On the way to the dive site, we encountered a pod of dolphins and were very satisfied to see them jumping out of the water.
Our guide, Musashi, was handsome and kind. I would love to do this again if the opportunity arises.
マンタとの遭遇率はほぼ100%のようです。
私たちの時もバッチリ見れました。マンタは10回以上姿を見せてくれ、うち1回はお腹側も見れました。
ポイントに行くまでの間には、イルカの群れに遭遇して、海面を飛び跳ねる姿も見れて大満足です。
ガイドのムサシさんはイケメンで親切でした。
また機会があったらお願いします。
Aloha!! Hiromik,
Thank you for enrolling at Manta University! It was truly lucky to meet the dolphins along the way! I was also excited and moved! Please come back to meet the manta rays and dolphins again for some relaxation! I look forward to the day we can meet again! Mahalo! A hui hou
Dolphin Office
Musashi
Aloha!! Hiromik様
この度はマンタ大学にご入学いただきありがとうございました!
道中にイルカたちに会えたのは本当にラッキーでしたね!
僕も興奮して感動しました!
また是非マンタとイルカに会いに癒されにきてください!
また会える日を楽しみにしてます!
Mahalo! A hui hou
イルカオフィス
ムサシ
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Friends |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/09 |
Reviewed by: Hawaiiあいす
We thoroughly enjoyed thrilling rafting and beautiful snorkeling in the ocean under wonderful weather! The service from the captain and crew was absolutely five-star! In the morning, we were able to swim leisurely before the snorkeling spot at Kealakekua Bay became crowded with boats, and we got to see and even touch many dolphins up close. The sea, sparkling like a jewel, was also very satisfying. My kids (especially my son) were thrilled, saying the captain was an excellent navigator and super cool, and that this was the most fun they’ve ever had on a trip. They can’t wait to join again next time!
★ Sunscreen is a must. Sunglasses and a lightweight beach towel are also essential. It gets quite chilly while swimming. You might not need a hat as it could blow away. Since large bags cannot be taken on the boat, it’s best to bring only what you need in a compact backpack. Sandals are sufficient for footwear. My younger child (9) can swim but borrowed a life jacket from the reception office (which is free, of course). My older child (13) got tired and borrowed a noodle (a floating tube like macaroni) halfway through. Having a noodle makes it easier. There isn’t a specific place to change after returning, so you’ll either stay in your swimsuit or change in the rental car. There was a restaurant and restroom where we disembarked! ★
素晴らしいお天気の中、スリリングなラフティングと美しい海のシュノーケルを存分に楽しみました!なんと言っても、サービス満点なキャプテン&クルーは5つ星間違いなし!朝、ケアラケクア湾のシュノーケルスポットが船で溢れ返ってしまう前にゆっくりと泳げましたし、沢山のイルカを触れるほど間近で見ることもできました。宝石のような輝きの海にも大満足でした。子供たち(特に息子)はキャプテンは操縦がうまくてめちゃくちゃかっこいいし今回の旅で一番楽しかったと大喜びでした。次回も参加したいと大はしゃぎです!
★日焼け止めは必須です。サングラス、それからバスタオルは薄手の物でも必ず持った方が良いです。泳いでいるとだいぶ冷えます。帽子は飛ばされちゃいますのでいらないかと。ボートに大きな荷物は載せられないので、コンパクトなリュックに必要なものだけ持っていくと良いでしょう。履物はサンダルで十分です。
下の子(9)は泳げますが受付事務所でライフジャケットを借りました(もちろん無料です)上の子(13)疲れて途中でヌードル(マカロニみたいな浮くチューブ)を借りました。ヌードルがあると楽です。帰りに着替える場所は特に無いので、水着のままかレンタカーの中で着替えるかになります。下船した所にレストランとトイレがありましたよ★
| Rating: | |
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| Packages: | 日・木・土曜催行<ホノコハウ・マリーナ発/4時間/軽食付>(2019年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/09/11 |
| Activity Date: | 2017/08/20 |
Reviewed by: シャーロット
空からビッグアイランドを見渡す素晴らしい機会でした。船は速く進んでいましたが、空中にいるときはその速さを感じませんでした。そこでは快適に過ごし、カイルアコナのパノラマを楽しむことができました。
It was a great opportunity to look around the Big Island from the sky. Even though the ship went rapidly, we didn't feel so when we were in air. We felt comfortable there and enjoyed viewing the panorama of the Kailua Kona.
| Rating: | |
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| Packages: | 高度150メートル!デラックスプラン(~2018/12/31) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/10 |
| Activity Date: | 2017/08/20 |
Reviewed by: ハッピー☆
I was able to see so many dolphins, and it was very moving and fun. I definitely want to participate next time.
こんなにたくさんのイルカを見ることが出来、とっても感動、楽しかったです。
次回の是非、参加したいです。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/09/09 |
| Activity Date: | 2017/08/15 |
Reviewed by: JSG
Great time , interesting island history, great crew
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/29 |
Reviewed by: ほぬさま
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/17 |
Reviewed by: ビビリ
It took about 30 minutes by rubber boat to reach the point. Two manta rays gracefully appeared. They came very close and danced around, which was a bit surprising. This manta ray tour seemed to be a side tour organized by a main operator. The day before the tour, I received a request to change to a later time because the original tour was canceled for boat inspection and repairs. Initially, I considered canceling my participation in the tour, but it went ahead as scheduled. Upon reflection, I think it wasn't due to the boat inspection and repairs, but rather that they hadn't reached the minimum number of participants. Additionally, even after the meeting time had passed, the tour operator did not arrive, making it feel like a disorganized company.
ゴムボートで片道約30分でポイントに到着。2枚のマンタが優雅に現れてくれました。もうすれすれまで来て舞ってくれてちょっとびびりました。このマンタのツアーも元締めみたいのがいてそのおこぼれツアーのようでした。ツアーの前日に、船の点検修理のためその時間のがキャンセルになり遅い時間のに変更依頼を受けました。当初は、ツアー参加のキャンセルを考えましたが、ツアーは予定どおりに催行されました。よくよく考えると、船の点検修理のためではなく、最少催行人数に達していなかったのだと思いました。また集合時間を過ぎても催行社は来ず、でたらめな会社のように感じました。
Aloha!! Bibi-sama
Thank you for participating in the manta tour. We also appreciate your valuable feedback and will strive to improve our tours in the future.
Mahalo!!
Dolphin Office
Aloha!! ビビり様
この度はマンタツアーにご参加頂き、ありがとうございました。
また、貴重なご意見も頂き今後のツアーの向上に努めて参ります。
Mahalo!!
イルカオフィス
| Rating: | |
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| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/09/06 |
| Activity Date: | 2017/09/02 |
Reviewed by: Grecia
It was a great experience and we would all do it again. The only thing, the captain seemed tired and not as outgoing and friendly. Juan, however, the one who was helping us get strapped in, was very nice and answered all of our questions.
| Rating: | |
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| Packages: | Out of this World Ride [1,200ft] |
| Attended as: | Friends |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/08/30 |
Reviewed by: EdL
All good. Hank was great. Zzzzxzzzzzzxxzxzzzzzzzzzzzzz
| Rating: | |
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| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/09/01 |
Reviewed by: Frank
I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.
Could not have gotten a better experience.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/31 |
Reviewed by: S&Jfrom湘南
It felt like a manta ray! However, my wife was very anxious, saying, "Entering the night sea and having a manta ray approach with its mouth wide open..." After talking with her about various things, she gathered her courage and finally participated!
Once we actually joined, her impression changed completely, and she was overjoyed, saying, "The manta ray is so cute, I'm so glad!" Our guide, Tori-chan, was wonderful! She was so energetic and taught us various things about manta rays, including their ecology, habits, and names, in a storytelling format. Most importantly, she explained, "Manta rays are very friendly and cute!" which eased our preconceived notions. The manta rays really came close to us repeatedly. My wife even got touched by one coming from the other side—how lucky! Thank you, Tori-chan! I definitely want to participate again.
マンタみたい~でも奥様は「夜の海に入るなんて~口を広げマンタが近づいてくるなんて~」ととても不安!そんな奥様といろいろ話して勇気を奮起いただき遂に参加しました‼
実際に参加してみたら、がらりと印象が変って「マンタとても可愛くってよかった~ね!」と大喜びでした。ガイドのトリちゃんが素晴らしかった!まず元気がもらえるし、紙芝居仕立てでマンタのこと生態・習性や名前がついているとかいろいろ教えてくれます。なんといっても「マンタはとても人懐こくってかわいいよ~!」って説明してくれて先入観ができて安心。マンタはホントにごく目の前をぐる~と何度も何度も寄ってきます。奥様には向こうから触ってきたって~うらやましい。トリちゃんありがと~!またぜひ参加したいです。
Aloha!! S&J from Shonan,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something that is hard to come by in Japan. When you visit Oahu again, we also have tours for dolphin middle school and university, so we look forward to seeing you again.
Mahalo!!
Dolphin Office Yu
Aloha!! S&Jfrom湘南様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では中々経験出来ない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際はイルカ中学・大学などのツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
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| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/08/31 |
| Activity Date: | 2017/08/15 |
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Aloha!! Shinrou,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something that is hard to come by in Japan. When you come to Oahu again, we also have tours for dolphin middle school and university, so we look forward to your next visit.
Mahalo!!
Dolphin Office Yu
Aloha!! しんろう様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では中々経験出来ない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際はイルカ中学・大学などのツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu