Reviewed by: ほぬさま
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/17 |
Reviewed by: ビビリ
It took about 30 minutes by rubber boat to reach the point. Two manta rays gracefully appeared. They came very close and danced around, which was a bit surprising. This manta ray tour seemed to be a side tour organized by a main operator. The day before the tour, I received a request to change to a later time because the original tour was canceled for boat inspection and repairs. Initially, I considered canceling my participation in the tour, but it went ahead as scheduled. Upon reflection, I think it wasn't due to the boat inspection and repairs, but rather that they hadn't reached the minimum number of participants. Additionally, even after the meeting time had passed, the tour operator did not arrive, making it feel like a disorganized company.
ゴムボートで片道約30分でポイントに到着。2枚のマンタが優雅に現れてくれました。もうすれすれまで来て舞ってくれてちょっとびびりました。このマンタのツアーも元締めみたいのがいてそのおこぼれツアーのようでした。ツアーの前日に、船の点検修理のためその時間のがキャンセルになり遅い時間のに変更依頼を受けました。当初は、ツアー参加のキャンセルを考えましたが、ツアーは予定どおりに催行されました。よくよく考えると、船の点検修理のためではなく、最少催行人数に達していなかったのだと思いました。また集合時間を過ぎても催行社は来ず、でたらめな会社のように感じました。
Aloha!! Bibi-sama
Thank you for participating in the manta tour. We also appreciate your valuable feedback and will strive to improve our tours in the future.
Mahalo!!
Dolphin Office
Aloha!! ビビり様
この度はマンタツアーにご参加頂き、ありがとうございました。
また、貴重なご意見も頂き今後のツアーの向上に努めて参ります。
Mahalo!!
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/09/06 |
| Activity Date: | 2017/09/02 |
Reviewed by: EdL
All good. Hank was great. Zzzzxzzzzzzxxzxzzzzzzzzzzzzz
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/09/04 |
| Activity Date: | 2017/09/01 |
Reviewed by: Frank
I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.
Could not have gotten a better experience.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/09/03 |
| Activity Date: | 2017/08/31 |
Reviewed by: S&Jfrom湘南
It felt like a manta ray! However, my wife was very anxious, saying, "Entering the night sea and having a manta ray approach with its mouth wide open..." After talking with her about various things, she gathered her courage and finally participated!
Once we actually joined, her impression changed completely, and she was overjoyed, saying, "The manta ray is so cute, I'm so glad!" Our guide, Tori-chan, was wonderful! She was so energetic and taught us various things about manta rays, including their ecology, habits, and names, in a storytelling format. Most importantly, she explained, "Manta rays are very friendly and cute!" which eased our preconceived notions. The manta rays really came close to us repeatedly. My wife even got touched by one coming from the other side—how lucky! Thank you, Tori-chan! I definitely want to participate again.
マンタみたい~でも奥様は「夜の海に入るなんて~口を広げマンタが近づいてくるなんて~」ととても不安!そんな奥様といろいろ話して勇気を奮起いただき遂に参加しました‼
実際に参加してみたら、がらりと印象が変って「マンタとても可愛くってよかった~ね!」と大喜びでした。ガイドのトリちゃんが素晴らしかった!まず元気がもらえるし、紙芝居仕立てでマンタのこと生態・習性や名前がついているとかいろいろ教えてくれます。なんといっても「マンタはとても人懐こくってかわいいよ~!」って説明してくれて先入観ができて安心。マンタはホントにごく目の前をぐる~と何度も何度も寄ってきます。奥様には向こうから触ってきたって~うらやましい。トリちゃんありがと~!またぜひ参加したいです。
Aloha!! S&J from Shonan,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something that is hard to come by in Japan. When you visit Oahu again, we also have tours for dolphin middle school and university, so we look forward to seeing you again.
Mahalo!!
Dolphin Office Yu
Aloha!! S&Jfrom湘南様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では中々経験出来ない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際はイルカ中学・大学などのツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/08/31 |
| Activity Date: | 2017/08/15 |
Reviewed by: Cris
What a wonderful guided tour. Staff so helpful and fun to hang with. Perfect spot to just snorkel and watch fish and coral reef below. Enough time for snorkeling allowed. Would recommend to anyone.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/08/30 |
| Activity Date: | 2017/08/27 |
Reviewed by: MOYUCHI
I was deeply moved to encounter so many dolphins. My 7-year-old daughter went snorkeling for the first time, and thanks to the incredibly kind support from Daisuke and Keiko, we were able to have the best time. Our whole family was so touched that we can't express it in words. We are very grateful to Captain Nawata for all his help, to all the guides we met, and to the nature of the Big Island. Thank you for everything.
沢山のイルカに出会うことができとっても感動しました。7歳の娘は初めてのシュノーケルでしたが、ダイスケさんとけいこさんのとっても優しいサポートのお陰で最高の時間を過ごすことができました。
家族全員とにかく感動で、言葉では言い表すことができない位です。
船長の縄田さんにもとってもお世話になり、ガイドの皆さんに出会えたこと、ハワイ島の自然、全てに感謝申し上げます。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/29 |
| Activity Date: | 2017/08/26 |
Reviewed by: ちゃー
4 to 5 manta rays swirled right in front of me, and it was an incredible sight. I was surprised how close their bellies were!
4,5枚のマンタが次々と目の前をぐるぐるして大迫力でした。マンタのおなかが近すぎてビックリしましたよー
Aloha!!
Thank you for participating in the manta tour. We are all very happy that you were able to experience something that is hard to come by in Japan. We also have dolphin middle and high school tours on Oahu, so we look forward to your next visit.
Mahalo!!
Dolphin Office Yu
Aloha!! ちゃー様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では中々経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島ではイルカ中学・大学のツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Friends |
| Posted on: | 2017/08/29 |
| Activity Date: | 2017/08/26 |
Reviewed by: あっきー
I was surprised that we could see them so closely. My parents, who are in their 60s and usually don't dive, were able to take on the challenge. If you're going to Hawaii Island, definitely give it a try!
あんなに近くにみれるとはびっくりです。普段潜らない60代の両親も挑戦することができました。ハワイ島にいくなら是非!!
Aloha!! Akki,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something you can't find in Japan. When you come to Oahu again, we also have dolphin middle and high school tours, so we look forward to your next visit.
Mahalo!!
Dolphin Office Yu
Aloha!! あっきー様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際はイルカ中学・大学のツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Families |
| Posted on: | 2017/08/28 |
| Activity Date: | 2017/08/20 |
Reviewed by: mimi
My reason for coming to the Big Island was that I learned about this tour from the Dolphin University I attended on Oahu. This time, I finally got to participate, and I had high expectations.
The manta rays were truly enormous, coming so close with their mouths wide open that I thought they might bump into me. However, it was fascinating how they would spin around without hitting me.
It was an exhilarating experience and a lot of fun. I believe it was a rare opportunity to get so close to so many mantas. The boat ride to and from the point was thrilling as it went at high speed, which added to the enjoyment.
ハワイ島へ来るきっかけは、以前オアフで参加したイルカ大学でこのツアーを知ったことでした。この度、念願かない大いに期待して参加しました。
マンタは本当に大きくて、ぶつかるのではないかと思うほどすぐ近くまで大きな口を開けて近づいてきます。しかし、こちらには当たらずにくるりと回転するのが不思議でした。
大迫力で楽しかったです。たくさんのマンタにこんな接近できるなんて貴重な体験だったと思います。
ポイントへの往復のボートも猛スピードでスリルがあり楽しめました。
Aloha!! Mimi,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something that is hard to come by in Japan. Please do come back when you visit Oahu or the Big Island of Hawaii.
Mahalo!!
Dolphin Office Yu
Aloha!! mimi様
この度はマンタツアーにご参加頂き、ありがとうございます。
日本では中々経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
またオアフ島・ハワイ島へお越しの際は、是非お越しください。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/27 |
| Activity Date: | 2017/08/14 |
Reviewed by: Mash
I think it's a simple and good plan if your goal is to go snorkeling in a beautiful place. However, for those who only speak Japanese, it might be a bit challenging... They provide explanations about the lava caves along the way, but only in English.
きれいな場所でシュノーケリングするという目的ならシンプルで良いプランだと思います。ただ英語オンリーだったのまったくダメな人には・・・途中に溶岩洞窟の説明とかしてくれます、英語で(+_+)
| Rating: | |
|---|---|
| Packages: | モーニングプラン |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/20 |
Reviewed by: モアナ
This was my first experience with my family. Personally, it was my third time, but I’ll briefly outline the pros and cons.
First, the pros:
1. The marina is very close to the points, so the total travel time is short.
2. The boat is large and comfortable.
3. There was a child who gets seasick on board, but since the points are close, I think it was relatively easy for them.
Now, the cons:
1. The explanations are only in English, but I don’t think that will be a problem.
2. The journey is short, so you can’t enjoy the scenery of Kona town.
Depending on the timing, I think the LED lights were strong, and we had a relatively good number of sightings.
I plan to come back here next time as well.
家族連れでは初体験でした。
個人的には3度目でしたが簡単に長所と短所を書いておきます。
まず長所
1、マリーナからポイントまでが非常に近くに全行程の所要時間が短くて済む。
2、船が大きくて快適。
3、船酔いしやすい子が同船してましたがポイントまでが近いので比較的楽だと思います。
で短所
1、英語の説明しかないが困る事は無いと思う。
2、道中が短いのでコナの街の景色を眺める事が出来ない。
タイミングにもよると思いますがLEDのライトが強く比較的沢山来てくれたと思います。
次回からもここにしようと思います。
マハロ(ありがとう)あなたのマンタツアーのレビューに時間を割いていただきありがとうございます。楽しんでいただけたと聞いて嬉しいです。アロハ!
Mahalo for taking the time to review your manta tour. We are happy to hear you enjoyed it.
Aloha!
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Families |
| Posted on: | 2017/08/23 |
| Activity Date: | 2017/08/12 |
Reviewed by: Marissa Smith
This was our first trip to Hawaii and we wanted to experience a luau. The fire dancers, food, and overall experience was amazing! We would definitely recommend this show to anyone visiting the area.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: ハワイ島満喫おじさん
The sunset on the distant horizon viewed from the boat. Manta rays swimming right in front of me, gliding past my body multiple times. A kind guide and the boat captain. According to the guide, there were an unusually high number of manta rays this time. It was a wonderful experience.
ボートから眺める遥かな水平線上の夕日。体をかすめるように何度も目の前を泳ぐマンタ。やさしいガイドさんとボートの船長。ガイドさんの話によれば、今回は、滅多にないほどマンタが多かったとのこと。素晴らしい体験でした。
ALOHA! Mr. Enjoying Hawaii Island,
Thank you for participating in Manta University. The sunset viewed from the boat is exceptional! It seems you were able to encounter many mantas as well! We are delighted that you enjoyed your time as your name suggests.
Please join us again when you come back to Hawaii. All of our staff are looking forward to welcoming you.
MAHALO!
Dolphin Office
ALOHA ! ハワイ島満喫おじさん様
この度はマンタ大学へのご参加ありがとうございました。
船から眺める夕日は格別!そしてたくさんのマンタにも出会えたようで!
お名前の通りに満喫していただけて嬉しく思います。
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/16 |
Reviewed by: Mash
I was able to see the manta rays, and at the end, one got really close to me—it was amazing! The sunset was beautiful too! 😊
マンタちゃんと見れました、最後にすごく近づいてきて最高でした‼︎
sunsetも綺麗でした(^。^)
ALOHA! Dear Mash,
Thank you for participating in Manta University this time.
The beautiful sunset and manta rays!
As you commented, it was truly amazing, right?!
Please join us again when you come back to Hawaii.
All of our staff are looking forward to welcoming you!
MAHALO!
Dolphin Office, SAKI
ALOHA ! Mashさま
この度はマンタ大学へのご参加ありがとうございます。
綺麗なサンセットとマンタ!
コメントいただいた通り最高ですよね〜!!
またハワイへお越しの際はぜひご参加くださいませ。
スタッフ一同心よりお待ちしております!
MAHALO !
イルカオフィス SAKI
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/08/18 |
Reviewed by: たーくんママ
We were lucky enough to see dolphins by chance, but I felt that encountering them depends on luck since we didn't forcefully search for or chase them. The boat swayed, but it was a large vessel, so I felt safe. The restrooms were clean, and the staff members were kind (they can communicate in English).
私たちは偶然イルカを見ることができましたが、無理にイルカを探したり追いかけたりすることをしないので、イルカに遭遇できるかは運次第かな?と感じました。
船は揺れますが、大きな船なので安心でした。トイレもキレイで、スタッフの方々も親切でした。(英語対応ですが)
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/24 |
Reviewed by: たろう
I went to Manta University. The staff were friendly and kind, and I was able to participate in a relaxed manner. I saw several mantas, and they swam right by me multiple times, which was incredibly impressive! I'm glad I participated.
マンタ大学に行きました。
スタッフさんはフレンドリーで親切で、リラックスして参加できました。
マンタも何匹も見れて、しかも間近を何度も通っていって、すごい迫力でした!
参加して良かったです。
ALOHA!! Thank you for participating in Manta University! We are glad to hear that you had a wonderful time with Manta and our staff. We sincerely look forward to your next participation. MAHALO!!
ALOHA!! この度はマンタ大学にご参加頂きありがとうございました! 素敵なお時間をマンタや弊社スタッフと共にお過ごしいただけたようで幸いです。 またのご参加を心よりお待ちしております、MAHALO!!
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/12 |
Reviewed by: water
There are many fish in the shallow area. I was surprised when I was surrounded by yellow tangs.
It's also recommended for energetic kids to slide down from the boat's slide or jump off the diving board.
If you're not confident or worried about getting tired, you can wear a floatation belt around your torso for peace of mind.
Breakfast and lunch are enjoyable on the boat. The meat for the lunch burgers is freshly grilled on the boat and delicious.
I also got to see dolphins.
浅い方に魚がたくさん。キイロハギに囲まれた時はびっくり。
船から滑り台で滑り降りたり、ジャンプ台から飛び込んだり、元気なお子さんにもオススメです。
自信ない人、疲れるのが心配だあれば胴体に巻く浮きのようなベルトつければ安心。
朝食も昼食も船上で楽。お昼のハンバーガー用のお肉は船上焼きたてで美味しいです。
イルカにも会えました。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: Beachin' Besties
If you have to choose one paid activity/tour to do on the Big Island, my friends and I definitely recommend the Mauna Kea Summit and Stargazing tour! It was an experience of a lifetime! From the AMAZING views from sunset to stargazing to the amazing, informative and friendly staff, I would definitely do this tour again, if only for the views!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Friends |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: さくらちゃん
I had missed the chance to see manta rays in Palau and Ishigaki Island, so I joined the tour with the hope that this time I wouldn't miss out. My family was actually quite skeptical, thinking it might be impossible. However, I’m really glad I went! On that day, three manta rays came to us, and they turned around multiple times, which was just amazing! This was the best memory from my experience on the Big Island. I hope everyone can have a wonderful experience at Manta University as well. If I have the opportunity to go back to the Big Island, I would love to participate again.
これまでにパラオ、石垣島でマンタに出会うチャンスをのがしていたので、今度こそとの思いでツアーに参加しました。家族はもう無理じゃない?と実のところ後ろ向きでした。しかし、行ってみて本当に良かったです。この日は3枚のマンタが来てくれて、なんどもターンしてくれてもう大感激でした!!今回のハワイ島での体験の中で一番の思い出です。ぜひみなさんもマンタ大学で素晴らしい体験をしてほしいです。またハワイ島にいく機会があれば、もう一度参加したいです。
Aloha!! Sakura-chan
Thank you for participating in our Manta Tour. We are all very happy that you were able to experience something you can't easily find in Japan. Also, when you come to Oahu again, we have tours for Dolphin Middle School and University, so we look forward to your next visit.
Mahalo!!
Dolphin Office Yu
Aloha!! さくらちゃん
この度は弊社マンタツアーにご参加頂き、ありがとうございます。
日本では中々経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
また、オアフ島にお越しの際はイルカ中学・大学のツアーもございますので、またのお越しをお待ちしております。
Mahalo!!
イルカオフィス Yu
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Families |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/08 |
Reviewed by: ツインズパパ
On August 1st, I participated with six people, including two children. I think there is a need for improvement in guiding to the seats, but the buffet food was delicious, and the luau show was enjoyable with various performances like hula dancing and fire shows. I thought three hours from 5 PM to 8 PM would be long, but with the meal, the show, and the sunset along with the natural setting, I was able to enjoy it without getting bored.
8月1日に子供2人を含め6人で参加しました。
座席までの誘導に改善が必要かと思いますが、ブッフェの料理もおいしくルアウショーもフラダンスやファイヤーショーなどいろいろな構成があり楽しかったです。
5時から8時までの3時間で長いかと思いましたが、食事・ショーそしてサンセットと自然の演出もあり飽きずに楽しめました。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/08/01 |
Reviewed by: Miguel & Jane
Very friendly and helpful crew.
Good food
Very nice boat
Great tour to relax and see tropical fish
We enjoyed watching the spinner dolphins
I highly recommend it!
Thank you for taking your time to review your tour. We are happy you enjoyed yourselves. Mahalo Nui Loa!
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| Packages: | Deluxe Morning Snorkel Cruise with 2 Snorkel Stops, Breakfast & Lunch [4.5 hrs] |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/29 |
Reviewed by: Shannon
My husband and I loved this experience! It allowed us to see the other side of the island, which we would not have seen otherwise, and we got the best views of the volcano!
I highly recommend this excursion with Circle Island Helicopter Tours.
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| Packages: | Experience Hawaii Tour Package |
| Attended as: | Couples |
| Posted on: | 2017/08/13 |
| Activity Date: | 2017/07/23 |
Reviewed by: さくらちゃん
There were hardly any Japanese customers, just groups and families of foreigners, but they kindly approached us with a unique idea. With a stunning sunset as the backdrop, the entertainment was truly engaging and we had a wonderful time.
日本人のお客さんがほとんどいなくて、外国人のグループ、ファミリーばかりでしたが、奇策に声をかけてくださり、素晴らしい夕景を背景に、見応え充分のエンターテイメントは、とても楽しい時間でした。
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| Attended as: | Families |
| Posted on: | 2017/08/12 |
| Activity Date: | 2017/08/09 |
Reviewed by: kolyn
No shuttle plan $110
It takes about 30 minutes by powerboat from the meeting point to arrive off the Sheraton Hotel. The sunset is amazing.
When we arrived, there were about 7 or 8 boats gathered.
After the sunset, we held onto the boat and enjoyed manta ray watching for about 40 minutes.
During that time, we saw manta rays ranging from 50 cm to 100 cm about 10 times.
On the way back, we returned in the powerboat through the darkness for 30 minutes, but it started to rain and it was quite cold and uncomfortable.
I think a tour that meets near the Sheraton would be easier and quicker.
送迎無しプラン$110
集合場所からパワーボートで30分位でシェラトンホテル沖に到着。サンセットが最高です。
着くと7.8艘のボートが集まっていました。
サンセット後ボードにつかまりマンタ観賞40分位しました。
その間10回位50cm~100cmのマンタが観られました
帰りはまたパワーボートで暗闇のなか30分かけて戻りますが、雨が降ってきてけっこう寒くて辛いです。
シェラトン近く集合のツアーの方が楽で短時間でいけると思います。
ALOHA!! Thank you for participating in Manta University this time. We hope you enjoyed the manta viewing. We look forward to your next participation. MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。マンタ鑑賞はお楽しみ頂けましたでしょうか。またのご参加をお待ちしております。MAHALO!!
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| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Families |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/10 |
Reviewed by: あつママ
We participated with my sister in her 40s and her children (a 2nd grader and a 1st year high school student). It was our first stay on the Big Island of Hawaii, and we were anxious about our English skills, but thanks to the person who picked us up and our guide, we felt truly safe and enjoyed ourselves. They guided us with careful encouragement while cherishing Hawaii's nature and dolphins, ensuring that guests could fully enjoy snorkeling. My 7-year-old son, who was experiencing the ocean for the first time, jumped in with a wonderful smile without any fear. Even for me, a first-time snorkeler, I was able to relax without a floatation device thanks to the guide's suggestion, "Mom, you'll be fine without a float, you can do it," and I entrusted my children to them, allowing us to fully enjoy the beautiful world of dolphins. I am truly grateful for being able to share such a happy experience with my children! I will not forget the smiles of the staff and the ocean of Hawaii, and I definitely want to visit the Big Island again.
40代の姉妹と、その子ども(小2と高1)で参加しました。ハワイ島初滞在で英語も不安な私たちでしたが、迎えにきてくださった方やガイドさんのおかげで、本当に安心して楽しめました。ハワイの自然やイルカを大切にしながら、ゲストがシュノーケリングを満喫できるよう細やかなお声かけで誘導して下さいました。海が初めての7歳の息子も、全く怖がらず素晴らしい笑顔で飛び込んでいました。シュノーケリングが初めてのわたしも、ガイドさんの「ママは浮きなしでも大丈夫、いけるよ」の暗示(?)のおかげで(笑)リラックスして浮き具なしで、子どももお任せして、とても美しいイルカさんの世界を堪能できました。こんなハッピーな体験を子どもと一緒に楽しめたこと、心からありがとうございました!スタッフの方々の笑顔とハワイの海を忘れず、ぜひまたハワイ島を訪れたいです。
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| Packages: | 送迎付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/11 |
| Activity Date: | 2017/08/06 |
Reviewed by: ともこ
I participated with my 70-year-old parents. My father struggled with snorkeling and gave up partway through, but during that time, our guide, Tori, frequently checked on him as we returned to the boat. My mother seemed to be having a great time, looking around in the water the whole time.
The manta rays come very close; it's an incredible experience!
70歳の両親と三人で参加しました。
父はうまくシュノーケルが出来ず、途中で断念しましたがその際もガイドのトリちゃんがちょくちょく心配してくれ、船に戻りました。
母はおおはしゃきでずっと海のなかを見ていて、楽しんでいたようです。
マンタ間近にきます、大迫力ですよ!
Aloha, Tomoko!
Thank you for participating in the manta tour. We are all very happy that you were able to experience something you can't find in Japan. When you come to Oahu again, we also have tours for Dolphin Middle School and Dolphin University, so we look forward to your next visit.
Mahalo!!
Dolphin Staff, Yu
Aloha!! ともこ様
この度はマンタツアーにご参加頂き、ありがとうございました。
日本では経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際には、イルカ中学・イルカ大学のツアーもございますので
またのお越しをお待ちしております。
Mahalo!!
イルカスタッフ Yu
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| Packages: | コナ地区送迎プラン |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/01 |
Reviewed by: Gator141957
Absolutely a must do!!! For entire family. Captain John was marvelous!!
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| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/28 |
Reviewed by: sora
A large manta ray turns multiple times right in front of me. It was an impressive sight, just inches away from my face! You can truly feel the magnificent nature unique to the Big Island of Hawaii.
目の前で大きなマンタが何回もターンをします。顔スレスレで大迫力でした!
ハワイ島ならではの大自然を感じられます。
Aloha!! Sora,
Thank you for participating in the manta tour. We are all very happy that you were able to experience something you can't find in Japan. When you come to Oahu again, we also have tours for Dolphin Middle School and Dolphin University, so we look forward to your next visit.
Mahalo!!
Dolphin Staff Yu
Aloha!! sora様
この度はマンタツアーにご参加頂き、ありがとうございました。
日本では経験できない体験をして頂けて、スタッフ一同嬉しい限りです。
オアフ島にお越しの際には、イルカ中学・イルカ大学のツアーもございますので
またのお越しをお待ちしております。
Mahalo!!
イルカスタッフ Yu
| Rating: | |
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| Attended as: | Solo Travelers |
| Posted on: | 2017/08/06 |
Reviewed by: みよじ
参加者の多くは米国本土からのカップルで、日本人は私どもだけでしたが、料理も音楽も最高で楽しめました。ハワイ島の歴史も分かりやすく語られていました。
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/08/06 |
| Activity Date: | 2017/07/31 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム