【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Punctual. 時間に正確

Reviewed by: macky

They arrived on time and were very punctual. I almost made a mistake with the terminal I needed to get off at, but they helped me correctly. However, their English was very fast.

時間どおりにきちんと来てくれました。降りるターミナルを間違えかけましたが、ちゃんと教えてくれました。ただ英語がとても速かったです。

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Prince Kuhio Waikiki Sunset Cruise with Freshly Prepared Dinner

Excellent experience

Reviewed by: Jessica

Memorable experience for our family. The fire show was our favorite.

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

It was the best time! 最高の時間でした！

Reviewed by: yacchi

We traveled to the parasailing location by a small boat. During the ride, the cheerful instructor kept the atmosphere lively and played music, which made it a lot of fun! After moving over the bright blue sea for a while, we took off, and the view of Oahu from the sky was truly breathtaking—a rare sight that can only be seen here. Each group had about 5 minutes, and when we participated, there were four other groups, so there was a bit of a wait. Since the boat kept moving while we waited, those who are prone to motion sickness might want to have some motion sickness medication. Lastly, it was great that we could purchase photos taken by the instructor with a camera on an SD card (it cost an additional $30, but I bought it). I would definitely like to request this again when I visit Hawaii!

パラセーリングをする場所まで小型の船で移動しました。その間も陽気なインストラクターの方が盛り上げてくれたり音楽を流してくれたりでとても楽しかったです！真っ青な海の上をしばらく移動した後に飛んだのですが、空から見るオアフ島は本当に絶景で、ここでしか見られない貴重な景色でした。大体1組5分程度で、私たちが参加した時には他に4組の方々がいらっしゃったので少し待ち時間はありました。待っている間もずっと船が動いているので、酔いやすい方は酔い止めがあった方がいいかもしれません。最後にインストラクターの方がカメラで撮ってくれた写真をSDで購入できたのも良かったです（別途30ドルかかりましたが購入しました）またハワイを訪れた際には是非ここでお願いしたいです。

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2.5-Hour Spirit of Aloha Waikiki Turtle Snorkel Tour with Cocktails from Hilton

Turtle snorkel

Reviewed by: Kristin

An amazing time. The highlight of our trip! The staff was so friendly and made the trip super special for us!

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アトランティス潜水艦ツアー　ハワイの海底30mを進む海中アドベンチャー ＜ヒルトン・ハワイアン・ビレッジ発／日本語ナレーション（要事前ダウンロード）＞

Thank you, guide. ガイドさんありがとう

Reviewed by: ヨチダ

I participated in the 10 AM session with my 4-year-old son. The guide, who has experience scuba diving in Japan, was fantastic! He encouraged my son, who was scared to go down the stairs to the submarine, saying, "It's not scary—it's exciting!" The guide was also fluent in Japanese and shared a lot of interesting details about the ocean, likely due to his scuba diving experience. Although the view was somewhat monochrome, my son was thrilled every time we got closer to the reef, exclaiming, "It's the fish's house!" I recommend bringing a jacket since it gets cold in the submarine. The round-trip boat ride was quite bumpy, but I didn't get seasick since I stayed on the second deck. According to the staff, it's easier to get seasick on the first floor. You could buy commemorative photos with a card, but it seems cash is the main method of payment. We even saw turtles from the boat, making it a very satisfying tour.

4歳の息子と2人で10時の回に参加しました。スキューバダイビングで日本にいらしたことのあるというガイドさんが最高でした！潜水艦への階段を降りるのを怖がった息子に「怖くないよ〜excitingよ！！」と声を掛けて支えて下さいました。ガイド自体も流暢な日本語でおもしろく、スキューバダイビングをされているせいか海の様子もとても詳しく伝えてもらいました。割とモノクロな視界ではありますが、息子も魚礁に近づく度に「おさかなのおうち！！」と大喜びでした。潜水艦は冷えるので、上着を持って行く事をお勧めします。往復の船は結構揺れましたが、ずっと2階デッキにいたせいか酔いませんでした。スタッフの方曰く、1階の方が酔いやすいとのこと。記念写真はカードでも買えましたが、基本は現金のようです。船から亀も見れて、大満足のツアーでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer 空港送迎

Reviewed by: Me8251

I used the service from the hotel to the airport. Perhaps because it was the last pickup, the bus arrived 15 minutes late. I was quite anxious while waiting. The road to the airport was congested, so it took a bit longer, but I made it in time for check-in.

ホテルから空港まで利用しました。
最後のピックアップだったからか集合時間より15分遅れてバスが来た。待っている間はかなり不安だった。空港までの道が渋滞していて少し時間がかかったがチェックインには間に合った。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

There were many things I didn't understand in English, but the driving was good. 英語でわからないところがたくさんありましたが、運転はうまかったです。

Reviewed by: たっつー

As soon as I exited the airport, there was a desk, and they guided me smoothly just by saying my name. There were many things I didn't understand in English, but the driving was excellent.

空港出口でてすぐにデスクがあり、名前言うだけで、スムーズに案内してくれました。英語でわからないところがたくさんありましたが運転は、あうまかったです。

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90-Min Tradewinds Sail Scenic Waikiki Beach Cruise - Maitai Catamaran [11:00 AM & 1:00 PM]

Afternoon Sail

Reviewed by: Lya

Lots of fun and relaxation on a short 1.5 hour afternoon cruise.

Saw hummingbird fish and turtles. Got splashed by the waves and enjoyed our time out on the water

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The worst. 最悪

Reviewed by: スズメ

It was a shuttle service to the airport, but even after the scheduled pickup time, the shuttle did not arrive. After waiting for 10 minutes past the scheduled time, I called the local office. After explaining the situation, I was put on hold for nearly 10 minutes, and when they finally got back to me, they said, "We're on our way, so please wait a little longer," and I had to wait again. However, even after waiting, the shuttle still did not arrive, so I called again 10 minutes later. They said they would check again, and this time I was on hold for over 15 minutes (which was frustrating). Ultimately, they informed me that the shuttle would not make it, and I would need to arrange a taxi separately, so I ended up taking a taxi to the airport (of course, I didn't have to pay for it). This was a 50-minute delay from the original pickup time. I used the hotel phone, so I didn't incur any financial burden from the 25 minutes on hold, but standing there and listening to Hawaiian music on hold for so long was very stressful. This was my first time using Roberts Hawaii, and I was really disappointed not only by the delay but also by the poor handling of the situation. I won't be using them again.

空港への送迎でしたが、ピックアップ時間になってもシャトルは来ずで、予定時間から10分経過したところで、現地オフィスへ電話を入れました。
事情を説明したところ、確認するとのことで10分近く保留中となり、待たされた割には、「向かっているので少し待って」で、また待機することに。。
ですが、待っていてもやはり来ないので、10分後に再度電話をしたところ、また確認すると言われ、今度は15分以上保留（イライラ）で、最終的にはシャトルが間に合わないので、タクシーを別途手配すると言われ、タクシーで空港へ向かうことになりました。（自己負担はもちろんなかったですが）
当初のピックアップ時間から50分の遅延です。私はホテルの電話を使わせてもらったので、計25分の保留でも金銭的な負担はなかったですが、立ちっぱなしで、保留中のハワイアンミュージックを延々と聞いているのは、とてもストレスでした。
ロバーツハワイを使うのは初めてでしたが、遅延もさることながら、対応の手際の悪さに本当にガッカリしました。もう使いません。

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

Diamond Head is beautiful. ダイヤモンドヘッドがきれい

Reviewed by: K&K

Seeing Diamond Head and Waikiki Beach from the sky over the ocean is amazing. The last jabon was only a little wet. You might feel a bit seasick.

海の上で空から見るダイヤモンドヘッドとワイキキビーチは最高です。最後のジャボンも少し濡れる程度でした。ちょっと船酔いはするかも。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation スムーズな移動

Reviewed by: じゅんちゃん

I used it on my way back. A staff member in a yellow shirt arrived five minutes before the scheduled time, and I was able to board smoothly. I also visited a few other hotels, but since we went in an orderly manner, it didn't take much time. I would like to use this service again on another occasion.

帰りに利用しました。予定時間の５分前に黄色いシャツの係員が来てスムーズに乗車できました。何件か別のホテルもまわりましたが順序良く回ったので時間はかかりませんでした。またの機会も使いたいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation スムーズな移動

Reviewed by: じゅんちゃん

Since this was a personal trip, I used this service for transportation from the airport to the hotel. It had been 20 years since I last visited Hawaii, so I was a bit worried, but as soon as I exited the group exit, there was an attendant in a yellow shirt. When I spoke to them, they confirmed my name and completed the procedure. I waited for about 15 minutes, but the transfer was smooth. It took about 30 minutes to the hotel. I also appreciated the information that I could return from the same place. I would like to use this service again next time.

今回は個人旅行だったので空港からホテルまでの移動方法として利用しました。ハワイは２０年ぶりなので心配していましたが、団体出口から出るとすぐに黄色のシャツを着た係員がいて、声をかけると名前を確認して手続き完了。１５分くらい待ちましたが移動はスムーズ。ホテルまでは３０分くらいでした。帰りも同じ場所でとの案内もあり助かりました。次の機会も利用したいと思います。

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

It was great! 良かった！

Reviewed by: ケイコ

It was my first experience, so I chose the lowest option at 90m. I was worried that my 9-year-old son would be scared, but he was totally fine and enjoyed it. Next time, I want to challenge myself to 150m. Since I took motion sickness medication, I didn't get seasick, and it became a great memory.

初めての体験だったので、一番低い90mにしました。
9歳の息子が怖がるかと心配しましたが、全然大丈夫で、楽しんでいました。
次回は150mにチャレンジしたいです。
酔い止めを飲んでいたので船酔いもなく、良い思い出になりました。

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Na Hoku Catamaran Diamond Head Happy Hour Sail with Drinks Included from Waikiki

Fabulous!

Reviewed by: Sarah

I had the best time on this simple, but fun and beautiful catamaran Cruise. The staff and crew were great, and even though I was traveling alone, they made us all feel welcome and like friends! The crew told us stories and brought us drinks while we enjoyed the ride.

The views were absolutely stunning, and it was a blast sailing though the bouncing waves. I thought about booking again the next day, but sadly couldn’t find the time! If I’m ever back in Waikiki, I will definitely join this cruise again.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time. 時間通りでした。

Reviewed by: rani

They arrived on time to pick me up. (I have had experiences with other companies where I was made to wait for about 40 minutes without any contact, which was concerning.)
The meeting point was on the street next to the accommodation, but the female driver came all the way to the lobby and helped carry my luggage. (Sometimes, there are men who don't offer to help, even though tips are included...)
Thanks to them, I had an enjoyable trip to Hawaii until the end.

時間通りに迎えに来てくれました。（他の会社は40分くらい待たされて、何の連絡もなく心配したことがある）
宿泊施設の隣の通り集合でしたが、ドライバーの女性の方がロビーのほうまで来て荷物を一緒に運んでくれました。（たまに男性でも手伝ってくれない方もいます。チップ込みのはずなのに・・。）
おかげ様で最後まで楽しいハワイ旅行でした。

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Waikiki Snorkel with Turtles Cruise with Beers & Cocktails - Ke Kai Catamaran

Fun safe snorkel trip.

Reviewed by: Dave

They take you just off the beach in Waikiki where the turtles roam. We saw at least 10 turtles on our trip. The cold beverages after the trip were also refreshing. The crew were awesome and helpful for those first timers.

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Parasailing in Waikiki with Hawaiian Parasail - Diamond Head Views with Triple & Tandem Flights

Worth it!

Reviewed by: David P

Friendly staff and a great experience! Would definitely go back!!

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

I was able to create great memories! 良い思い出作りができました！

Reviewed by: よんちゃん

I participated in parasailing at a height of 150 meters with my daughter. The staff who provided transportation to the hotel were very kind, which made us feel at ease. On the boat, the crew took many photos for us, and we enjoyed a wonderful time taking in the views of Waikiki from 150 meters high. I thought it might be a bit scary with the wind, but my daughter seemed to enjoy it more that way. The photos taken at the end are available on an SD card, but if you pay by card, it costs $35, which is $5 more than paying in cash. When I come to Hawaii again, I would like to participate once more.

高さ150mのパラセイリングを、娘と二人で参加しました。ホテルまでの送迎ではスタッフの方がとても親切な方で安心し、またボートではクルーの方がたくさん写真を撮って下さったですし、150mの高さから眺めたワイキキの景色を堪能したりと楽しい時間を過ごすことができました。
少し風があり怖いかな？と思いましたが、娘はその方が楽しかったようです。最後に撮って下さった写真はSDカードでいただけますが、カード支払いだとcashより5ドル高く35ドルでした。
ハワイに来た時は、また参加したいと思います。

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Oahu Two Tank SCUBA Diving Boat Tour for Beginner Divers - Waikiki Dive Center

Two Tank Intro Dive Review

Reviewed by: John

Waikiki Dive Center is a small dive shop that works with both beginners and experienced divers. The boat is small (no bathroom). We had 7 divers on the boat, including instructors. Water is provided, but you must bring your own food.

Since this was my sixth time diving (not certified), they did a quick review of skills with me, but I did not need much instruction. My dive instructor pointed out some interesting sea creatures including a small octopus (too fast for me to get a picture). Lots or turtles at this dive site.

Only down side was the second dive was at the same site, but we did explore more on the 2nd dive.

I am considering going back there to get certified.

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ウミガメシュノーケリング　ホロカイ・カタマラン号　高確率でウミガメに会えるタートルキャニオンへ！ソフトドリンク&スナック付き＜3時間／英語／ワイキキホテル発＞

I got drunk. 酔いました

Reviewed by: MIHO

I usually don't get motion sickness, but the boat was rocking quite a bit, and I got seasick. I was pleasantly surprised to see turtles while snorkeling. In fact, there were five of them swimming around, which was truly moving.

普段乗り物酔いをしないんですが、船がかなり揺れて船酔いしました。シュノーケルは期待してなかったカメに会えて良かったです。しかも5匹も泳いでて、それは感動しました。

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伝統ルアウ＆ハワイアンショー「ワイキキ・スターライト・ルアウ」フラ&ファイヤーダンスの本格ディナーショー　＜ヒルトン・ハワイアン・ビレッジ＞

You can feel that you've come to Hawaii. ハワイに来たと感じられる

Reviewed by: SEN

I previously participated in a luau at Hilton on the Big Island, but this was my first time on Oahu. It was a luau on a rooftop surrounded by hotels, and the show was wonderful. If I understood a bit more English, I might have grasped the explanations better, but I still enjoyed the stage performance. After the show, the dancers were also happy to take photos, and it seemed like the kids had a great time. Above all, it really felt like I was in Hawaii.

以前はハワイ島でヒルトンのルアウに参加しましたが、今回はオアフでの初参加でした。
ホテルに囲まれた屋上でのルアウでしたが、ショーは素敵なものでした。
もう少し英語が分かれば、説明している内容も分かったのでしょうけど、それでもステージは楽しめました。
ショーが終われば、ダンサー達も気軽に写真にも応じてもらえますし、子供も楽しめていたようでした。何より、ハワイに来たな〜と感じられます。

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

First parasailing! 初パラセーリング！

Reviewed by: d&y

They picked us up on time and took us straight to the yacht harbor. From there, we went quite far out on a cruiser, and that alone was a lot of fun! The tour guide spoke broken Japanese, but I could understand the explanations somewhat! Since it was a special occasion, we went for the 120m option, but it was so high that it was terrifying! However, it was a lot of fun and made for great memories. The view overlooking Waikiki was amazing, and I wanted to capture the scenery from above in photos! If I ever come back to Hawaii, I would definitely like to do it again. I gave a $10 tip to each of the two staff members. The two overseas guests who were with us seemed to have given $5 for both. I purchased the data from the photos taken with a DSLR on an SD card for $35 as a keepsake. I'm looking forward to seeing them on my PC when I get home!

時間通りに迎えにきてくれてそのままヨットハーバーへ。そちらからクルーザーでかなり沖の方までいき、それだけでも楽しかったです！添乗員の方も片言の日本語で何となく説明がわかる感じです！
せっかくだからと120mにしましたが、余りに高くて恐怖でした！でもとても楽しかったし良い思い出になりました。ワイキキを見下ろすような、素晴らしい景色だったので上空からの景色を写真に収めたかったです！またハワイに来ることがあれば是非してみたいです。チップは10ドルずつ、2名の方に渡しました。一緒に乗り合わせていた海外の方は2名分を5ドル渡していた様でした。一眼レフで撮影してくれたデータはSDカードにして、35ドルで買えましたので記念に購入しました。帰ってPCで見るのが楽しみです！

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「ロック・ア・フラ」ポリネシアンとロックを融合！有名キャストも楽しめるワイキキ最大のハワイアンショー＜ロイヤル・ハワイアン・ショッピングセンター内＞

More than I expected! 思ってた以上に！

Reviewed by: ma.mazda

I wasn't expecting much from the food or the show, but it turned out to be quite enjoyable and delicious! When Michael came out, it was the best! I didn't know they had shows like this in Hawaii. The hula dancing was also wonderful. It's definitely worth experiencing at least once!

食事もショーも期待していませんでしたが、これが結構楽しくて美味しかった‼︎
マイケルが出てきた時は最高‼︎
ハワイでこんなショーをやってるのを初めて知りました。
フラダンスも素敵でした。
一度は是非‼︎

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Both going and returning. 行きも帰りも

Reviewed by: よこぽこ

I have already posted about the delay of the arrival flight causing me to miss the shuttle and having to wait a long time, but when returning, I informed them that I was arriving at Haneda on Hawaiian Airlines, yet I was dropped off at a different building. After completing the check-in process at the Hawaiian Airlines counter in the other building, I tried to check my luggage and was informed by the staff that the building was about 50 meters away. If the driver was unaware, I believe the company is neglecting proper training. I am still feeling very frustrated.

到着便の遅れにシャトルが間に合わず、かなり待たされたのは既に投稿しましたが、帰国時はハワイアン航空で羽田着だと伝えたのに、別の建物に降ろされてしまいました。
違う建物のハワイアン航空のチェックイン機で手続を済ませてから、荷物を預けようとして職員の方に50m位離れた建物だと教えられました。ドライバーが知らなかったのだとしたら会社側が指導を怠っているのだと思います。
未だ非常に憤りを感じています。

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ロミロミマッサージ＆スパトリートメント　コンビネーション／ロミロミ／スウェディッシュ／もみほぐしから選択＜ワイキキビーチウォーク沿い＞ by アロハ・セラピー

It was amazing. 最高でした

Reviewed by: あきこ

Although my flight was delayed and I arrived late, your service was excellent, and the lomilomi was fantastic. I would like to use your services again next time!

フライトが遅れ遅刻してしまいましたが、ご対応いただき、かつ、ロミロミも最高の内容でした。次回も利用したいです！

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90-Minute Waikiki Beach Sunset Sail & Cocktail Cruise - Hawea Rainbow Catamaran

Sunset catamaran

Reviewed by: Iluv2swim2

It was a beautiful ride. The crew were great. I highly recommend the experience! I liked that we could just bring our own drinks and food!!

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90-Minute Waikiki Beach Sunset Sail & Cocktail Cruise - Hawea Rainbow Catamaran

Beautiful sunset catamaran

Reviewed by: Lauren

Really enjoyed this catamaran sunset sail. Curtis and Pono the crew were really accommodating and made all the difference in the experience. Sunset was perfect and they made sure all the best views were seen, and even acted as photographers when needed! Also liked that we were able to bring our own drinks, and that the boat had a cooler so our drinks didn’t go cold.

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

It was interesting for my first experience. 初体験で面白かった

Reviewed by: うめこ

It was my first time parasailing, so I experienced a bit of seasickness and felt a little dizzy up in the air, but thanks to the good weather, I was able to see beautiful scenery!

初めてのパラセーリングだったので、少し船酔いと、空の上でも酔ってしまいましたが、天気が良かったおかげで綺麗な景色を見ることができました！

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ハンズ・ヒーデマン　サーフィンレッスン

My first surfing experience! 初めてのサーフィン！

Reviewed by: ツキミ

I had no experience with surfing, but I participated with the feeling that it would be cool to surf in Hawaii. I can't speak English, but I think I was able to prepare the minimum necessary because the staff explained the precautions in Japanese during the video before the lesson. I could somewhat understand the lesson through English words. There were 8 of us with 2 instructors, but 4 of us were able to ride the waves right away, so it was effectively 1 instructor for every 2 people. My own performance wasn't great, but I had fun playing in the waves.

サーフィンは未経験でしたが、ハワイでサーフィンができたらカッコいいだろうなぁという感覚で参加しました。
英語は話せませんが、レッスン前のビデオでの注意事項、スタッフさんとが日本語で説明してくれたので必要最低限の準備はできたと思います。
レッスン自体は英単語でなんとなく理解できました。
8人で2人の先生でしたが、うち4人はすぐに波に乗れたので、実質2人に1人の先生に教えてもらいました。
私自身の出来は悪かったですが、波に遊ばれて楽しかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was good; I felt safe even though I was overseas. 良かったです海外なのに安心

Reviewed by: アロハ

I was really worried because my return flight was late at night, but I felt relieved when they came to pick me up on time. The airport was dark and hard to navigate.

帰りの便が深夜なのですっごく心配でしたが、時間通りお迎えにきてもらい安心しました。空港も暗くわかりにくい状態( ;∀;)

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