All Reviews for Search by check-in location

My family has been to Hawaii the past 5 summers in a row. We always make sure that this is part of our trip. It is so much fun and good for the ages of our kids who are teens. We absolutely love the warm night air while watching the fireworks and the amazing view! The hosts are ALWAYS great and of course the drinks are a bonus! Thank you as always and we will be booking again in the near future!

Hurray for our 6th year on this amazing sail. This firework cruise remains a travel must for our family and never disappoints! Fun and professional! Mahalo

There's nothing to obstruct the view, it's the best scenery.
Feeling the wind, charging up with energy.
Even the sea turtles came to play,
It became a time to truly feel the nature of Hawaii!

さえぎるものが何もない、サイコーの景色⛰
風を感じて、パワーチャージ
ウミガメも遊びに来てくれて
ハワイの自然を感じられる時間になりました！

They picked me up on time, and I was able to board the plane safely. It was much more comfortable than the public bus, which was a relief. I would like to request this service again.

時間通りに迎えに来てくれて、飛行機にも無事乗れました。公共ばすよりも乗り心地がよくて助かりました。またお願いしたいです。

I just returned from the Big Island of Hawaii, but when I went to the counter, there was no one there... There wasn't a clear indication of where the counter was, so I was unsure of what to do...

Thinking it might be next door, I moved to the counter in the adjacent terminal, and that was it!

Since I had already applied for which flight I would be taking, I would appreciate it if they could clearly indicate the location of the counter.

ハワイ島から帰ってきたのですが、カウンターに行っても、誰もおらず。。。
詳しいカウンターの場所の明記はなく、どうしようかと。。

もしかしてと思い、となりのターミナルのカウンターに移動してみると、そこだった！

どの便に乗るかまで申請しているので、そこを考慮して、カウンターの場所の明記をしてほしい。

The wait time is a bit concerning. If you're in a hurry, Uber might be a good option? The bus ride is average.

待ち時間が少し気になります。
急いでいるときはウーバーが良いかも？
バスの乗り心地は普通です。。

It took a while for the usher to find our seat which seems to me that they didn't have assigned seats. I suggest getting assigned seats so this kind of incident will not happen again.

The actual shows were pretty short. It would be nice to extend it a little

Great crew! Wonderful service and a very nice cruise.

It was a great experience that both children and adults could enjoy. The staff were cheerful and helped create a fun atmosphere for all participants. The view of Waikiki from the ocean is also wonderful. However, it was disappointing that the start time was delayed by 30 minutes because I had to call after 10 minutes of waiting for the pickup, and it ended up being about 20 minutes late. The boat sways quite a bit, so those who are prone to motion sickness should definitely take some anti-nausea medication.

子供も大人も楽しめる良い体験でした。スタッフも陽気に盛り上げてくれて、参加者みんなで楽しく過ごせました。沖からみるワイキキの風景もステキです。 迎えが来なくて予定から10分後には電話をかけ、最終的に20分ほど遅れたため開始が30分ずれでしまったのが残念ポイントです。結構ボートが揺れるので酔いやすい人は酔い止め必須ですね。

The sunset from the sunset sailing was a bit cloudy, but it was nice. The view of Waikiki and Diamond Head from the sea was also great. The service from the guide on board was excellent, and I think everyone had a fun and emotional time until the end.

サンセットセーリングからの夕日は少し雲がかかっていたけど良かったです。
海からのワイキキ、ダイヤモンドヘッドと眺めも良かったです。
船上でのガイドさんの接客もよくて、みなさんが最後まで楽しく、感動的に
過ごせた時間だったと思います。

I participated in the 150m. Depending on the number of participants, it takes about an hour and a half to two hours, so it's advisable to take motion sickness medication. It seemed like there were no restrooms on site, so it's better to take care of that beforehand. The parasailing experience itself is wonderful. The staff were Americans, and they were all very cheerful, which made it enjoyable.

１５０ｍに参加しました。１回の参加人数にもよるでしょうが１時間半～２時間ぐらいかかるので、船の酔い止め薬は飲んでいた方が無難です。現地にトイレがないように思いました。トイレは済ませておいた方がいいです。パラセーリング自体は素晴らしい体験です。スタッフは米国人でしたが、非常に明るい人たちばかりで楽しめました。

They picked me up about three hours before departure. It was great that the pickup was right in front of the hotel. The pickup was on time, and we arrived at the airport with plenty of time to spare, which allowed me to go about my activities at the airport without rushing.

出発３時間前ぐらいに迎えに来てくれました。
ホテル正面の迎えでよかったです。
時間通りの迎えで、時間の余裕を見ての空港到着だったので空港での行動が急ぐことなくできたのでよかったです。

Before switching to the submarine, the boat we were on had sea turtles approaching, so we were able to see the turtles up close, and the children were very happy.

潜水艦に乗りかえる前に乗る船には、海亀が近づいてくるので間近で亀を見ることも出来て、子供達も大変喜んでいました。

Thinking we might get seasick, our whole family took motion sickness medication before boarding. It was me, my husband, our fifth-grade son, and our preschool daughter.

During the trip, when the boat rocked violently, the kids sat at the front, getting splashed with water alongside a foreign family’s children, and they all enjoyed themselves, screaming with excitement.

Even though we couldn't communicate verbally, the joy was universal. While some people looked green from seasickness, our family was very satisfied as we enjoyed the blue sea, the splashes of water, and the view of Waikiki from the ocean until the very end.

Time flew by in what felt like an instant.

酔うと思い、家族全員酔い止め服用の上で乗船しました。私と夫と小5兄、年少妹の4人です。
途中激しく揺られる所は子供達は船前方の水しぶきが当たるところに外国人家族のお子さんと一緒に座り、一緒にキャーキャー声を上げて楽しんでいました。
言葉は通じなくとも楽しいことは世界共通でした。
中には船酔いでグロッキーな表情の人もいる中、私たち家族は最後まで青い海と水しぶきと海から見るワイキキの街並みを楽しむことができて大満足でした。
時間もあっという間に感じます。

The return shuttle I used during my last trip to Hawaii was the type where you gather at nearby large hotels like Hyatt and Sheraton to get picked up. This time, I stayed at a condominium just off Kalakaua Avenue, but Roberts Hawaii came right to the entrance to pick us up.

Even though Waikiki is crowded with tourists, it can be quite challenging to move around with large luggage, so I really appreciated this service. On the return trip, there were no other Japanese passengers besides us, but they were well aware of each passenger's airline, making the drop-off smooth.

前回の渡ハの際に利用した復路シャトルは、ハイアットやシェラトンなど近くの大きなホテルに集合して載せてもらうタイプでした。
今回はカラカウア通りから一本入ったコンドミニアムに宿泊しましたが、ロバーツハワイはしっかりエントランス前までお迎えに来てくれました。

観光客の多いワイキキといえど、
大きな荷物を持って移動するのは大変なのでこの対応には助かりました。
復路は日本人の乗客は私たち以外にいませんでしたが、各自のエアラインもしっかり把握してくれているので降りる際もスムーズでした。

We arrived with six people. The staff were locals, and although each of us had one suitcase, they loaded them carefully. The counter at the boarding area is a bit difficult to find, but if you go to the area where the counters are gathered and ask someone, they will help you.

到着時6人で利用しました。スタッフは現地の方ですが、各自一つずつスーツケースがありましたが、丁寧に積み込みしてくださいました。
乗り場のカウンターがやや分かりにくいですが、カウンターが集まるエリアに行って誰かに聞けば教えてもらえます。

This was my fifth time in Hawaii, and I no longer travel on tours. I used it for transportation within Waikiki. It might be possible to go cheaper, but the announcements were clear and helpful. It's necessary to check in advance if there is a shuttle to your hotel.

ハワイは5回目でもうツアーでの旅行はしなくなりました。その時にワイキキ内までの移動に使いました。もっと安くで行けるのかもしれませんがアナウンスもわかりやすくてよかったです。事前に自分の泊まるホテルへの送迎があるか確認が必要です。

Since it was a lodging not listed on the list, I was dropped off at a nearby hotel. The driver was very polite and properly informed us about the pickup location and time for the return. They used a microphone to get everyone excited, but it was hard to hear, and it felt like all the passengers were being forced to say "YAY."

リストに載っていない宿泊先だったので、近くのホテルで降ろしてもらいました。
きちんと帰りのピックアップ場所や時間まで教えてくれて、丁寧なドライバーさんでした。
マイク使って盛り上げてくれていましたが聞こえずらいし、同乗者全員無理やりYAYさせられてる感がありました。

I used it on the way there, and they properly informed me of the pickup time and location for the return trip when I got off. The driving was not rough and was safe.

行きでも利用し、降りるときに帰りのピックアップ時間・場所までちゃんと教えてもらえました。
荒い運転でもなく安全でした。

I was worried about seasickness, but the weather on the day was nice, and we were able to enjoy ourselves. My family was also very happy, and it became a great memory.

船酔いを心配しましたが、当日の天候もよく楽しむことが出来ました。家族も非常に喜んでおり、いい想い出となりました。

This was my fourth time surfing in Hawaii. This time, I participated in this school for the first time. Previously, I had private lessons at a different school, but this time it was a group of over ten people. Although the lessons were in English, when I arrived, there was a teacher who looked like a local but spoke fluent Japanese, which was very reassuring. Before we started, they encouraged us a lot, making it easy to participate even for first-timers or those coming alone. First, we borrowed marine shoes, watched a video, and then headed to the ocean. After some training on land, we entered the water. In addition to the Japanese-speaking teacher, two other instructors joined us. Our group included participants from Japan, South Korea, Australia, and the United States, so we communicated in English. Since I had surfed a few times before, I was able to stand up from the beginning and had a lot of fun riding the waves in the beautiful, shallow sea. However, unlike private lessons, when I paddled back to the instructor, I had to wait for other students to catch their waves, which took some time before it was my turn again. I think beginners will enjoy it, but those with some experience might find it a bit lacking. That said, waiting for waves while chatting with the instructors and other students was enjoyable. I believe this is a plan that allows even first-timers to relax and have fun.

ハワイで4度目のサーフィンでした。今回始めてこちらのスクールに参加させていただきました。前回までは違うスクールで、プライベートレッスンだったのですが今回は10人以上のグループでした。英語でのレッスンとのことでしたが、到着すると見た目はバリバリ現地の方なのに、日本語がペラペラな先生がいらっしゃりとても心強かったです。始まる前にたくさん声をかけてくださり、初めてでも1人での参加でも、安心して参加できます。まずはマリンシューズを借りて、ビデオをみて、海まで向かいます。陸でのトレーニングをしてから海に入りました。日本語を話せる先生の他に2名先生が一緒に入ってくださいました。今回のグループには日本、韓国、オーストラリア、アメリカの方が一緒に参加していたので英語でのコミュニケーションでした。私は何度かサーフィンをしたことがあったので、初めから立つことができ、遠浅の綺麗な海で波乗りができとても楽しむことができました。ただ、やはりプライベートレッスンとは違いパドルで先生のところに戻っていっても他の生徒さんの波待ちの時間があり、自分の番まで回ってくるのに時間がかかります。初めての方は楽しめると思いますが、何度か経験されている方には少し物足りないかもしれません。とはいえ、和気あいあいと先生、生徒さんたちともお話をしながらの波待ちは楽しかったです。初めての方でも安心して楽しむことができるプランだと思います。

I was relieved that they arrived right on time for the pickup! We visited a few hotels before heading to the airport, but it was a good thing that the transfer was done with plenty of time to spare. The driver only spoke English, so we were a bit confused with the explanations since we were planning to take a domestic flight to Kona.

ピックアップ時間丁度に来てくれて安心しました！いくつかホテルをまわって空港に向かいましたが、余裕をもっての送迎だったので良かったです。ドライバーさんは英語only なので、国内線でコナへ向かう予定だった私たちは説明に少し戸惑いました。

The pickup did not arrive even after the scheduled time. Just as I was about to contact them according to the information on the voucher, the van arrived.

After we got on, we stopped at another hotel, but it seemed that either the van's cargo area was small or the other passengers had brought too much luggage, as not all the bags fit. In the end, we had to place some luggage in the aisle between the seats or have passengers hold them on their laps, which delayed our departure.

However, this did not cause us to arrive late at the airport or affect our check-in process. Since we communicated our flight time when making the reservation, I believe that such minor delays are taken into account when setting the pickup time.

Considering that it was a shared ride with multiple hotels, I think encountering such situations can happen, especially with traffic conditions. The driver dropped us off at the appropriate terminal based on the airline we were using, and after leaving the last hotel, the ride was smooth, so I would like to use this service again.

時間を過ぎても迎えが来ませんでした。バウチャーに記載されている内容に沿って連絡しようとしていたところ、バンが到着しました。
私たちが乗った後、もう1軒のホテルに寄ったのですが、バンの荷台が小さいのか、他の乗客が荷物を持ち込み過ぎているのか、荷物が入りきらず…。
結局、座席の間の通路に置いたり、乗客が膝前で抱えたりと積み込みに手間取り、出発までに時間がかかりました。
これで空港到着が遅れ、チェックインなどに支障があった、ということはありません。
フライト時間を伝えて予約するので、このような多少の遅れは考慮されて、迎えの時間が設定されているのかとは思います。
複数ホテルを回る乗合であることから、交通状況なども加えて、このようなケースに遭遇することもあるのかなと思います。
利用する航空会社別に目的のターミナルで降ろしてしてくれましたし、最後のホテルを出発した後はスムーズでしたので、また利用したいと思います。

We enjoyed the sunset catamaran cruise and it was one of the highlights of our trip! The crew were great and entertaining. Views were surreal, especially at sunset. Definitely recommend it!

This Cruise was so much fun! The crew took good care of everyone and made sure we all were enjoying our experience. Would highly recommend this Cruise to everyone!

I attended with my husband, his mother, and our two children, making a total of five of us. It was a wonderful show featuring hula, songs from Disney movies that the kids know, as well as music from Michael Jackson, Elvis Presley, fire dancing, and more—something that the whole family could enjoy! They even took pictures with us, making it a very memorable experience. I definitely want to recommend it to everyone! ^ ^

主人の母、主人、子供2人と私の5人で参加しました。素晴らしいフラに加え、子供も知っているディズニー映画の歌や、マイケルジャクソン、エルビスプレスリー、ファイヤーダンスなどなど、家族みんなが楽しめるショーでした！！
一緒に写真も撮ってくれたりと、とても思い出に残るものでした。
ぜひぜ皆さんにもおススメしたいです^ ^

I felt that the fireworks were a bit far away, but overall it was good. My feet were completely bare. Marine shoes were also not allowed.

花火が少し遠いと感じましたがおおむね良かったです。
足は完全素足です。マリンシューズも不可でした。

I challenged myself to a height of 120 meters. It was my first time paragliding. We were the very first to fly. I was surprised by the sudden lift since I hadn't seen the previous person's experience, but once we were up, the view of Waikiki was breathtaking! We could see Diamond Head perfectly. It seemed like my husband, who has a fear of heights, and my child, who was initially scared, both enjoyed the experience. My child said, "I want to do it again," and my husband said, "If we do it next time, let's go for 150 meters."

While others were experiencing it, there were also planes flying, making it perfect for taking photos! We had a great time asking the people we were touring with to take pictures and sharing our thoughts on whether it was scary or not.

The boat wasn't constantly moving, so I didn't experience much seasickness. However, I think motion sickness medication is essential since looking down while paragliding can make you feel queasy.

高さ120ｍに挑戦。初めてのパラセイリングでした。私たちは一番最初に飛びました。前の人の体験を見ていなかったので急な浮き上がりでびっくりしましたが、上に上がってからはワイキキの絶景！ダイヤモンドヘッドもばっちり見えました。高所恐怖症の夫や最初は怖がっていた子供も楽しく体験できたようです。子供は「またやりたい」夫は「次やるなら150ｍにしよう」と言っていました。
別な方たちが体験している際に飛行機も飛んでいたので写真を撮るにはもってこい！一緒にツアーを経験していた方たちに写真撮影を頼んだり、怖かったかどうか感想を聞くなど和気あいあいと過ごせました。
船が常に止まっているわけではなかったので、船での船酔いはあまりなかったです。パラセイリング中は下を見たりしていると酔ってしまうため、酔い止め薬は必需品だと思いました。

When I was waiting at the hotel on time, a green bus with the Roberts Hawaii logo came to pick me up. I was a bit worried because the bus arrived a little late, but I was able to get to the airport safely.

時間通りにホテルで待っていると、ロバーツハワイのマーク入りの緑のバスが迎えに来ました。少し遅れてバスが迎えに来たため少し心配しましたが、無事に空港まで行くことができました。

As stated on the reservation voucher, a bus with the Roberts Hawaii logo will come to pick you up. You will inform them of your return airline and hand your suitcase to the cheerful driver before departing. Depending on road conditions and the pickup situation, there may be a delay in arrival.

予約バウチャーに記載の通り待っているとロバーツハワイのロゴの入ったバスが迎えに来てくれます。帰りのエアラインを教えスーツケースを陽気な運転手に預けて出発になります。道路状況やそれまでのピックアップ状況次第では遅れての到着になるかもしれません。