All Reviews for Search by check-in location

The wait time upon arrival at HNL was a bit long, but once on board, it was comfortable. The staff was also very accommodating to my 2-year-old son, showing kindness as they seemed to hug him while carrying him off the plane. It left a good impression.

HNL到着時に待った時間は長めだったけど、乗ってみれば快適。
２さいの息子への対応も良くて、下車時も抱きかかえてハグしてくれるかのようなやさしさ。好印象でした。

My 8-year-old daughter, who is quite timid, had an amazing time! We took motion sickness medication beforehand, so I was relieved that she didn't get seasick. Two women who were on the tour with us ended up vomiting on the way back, so for those who are worried, taking motion sickness medication is a must!

ビビリの8歳の娘もめちゃくちゃ楽しめました！酔い止めも飲んでいったので、心配した船酔いも大丈夫でした。ツアーで一緒になった女性2名は、帰りに吐いていたので、心配な人は酔い止め必須です！

I had done parasailing in Guam before, but since it was my husband's first time, we participated together!! We were both super excited!! The view of Honolulu's skyline and Diamond Head from above the ocean was thrilling!! My husband seemed a bit scared (laughs). I was dropped into the sea about three times, but it felt great for a moment!! Mahalo!!

パラセーリングは、グアムでもやったことがありましたが、夫が初めてということで参加しました！！2人で大興奮！！海の上から見るホノルルの街並み、ダイヤモンドヘッドにも大興奮！！夫は少し怖かったようです（笑）途中で3回程海に落とされたけど一瞬で気持ちよかったです！！マハロ〜！！

We watched a show for the first time as a family of four. Michael Jackson, who was right on target for my student days in the 1980s, truly impressed us with his lifelike singing and dancing. The final fire show was also very impressive. It was the best show where we could enjoy both a Hawaiian vibe and a concert atmosphere. My young children in kindergarten and early elementary school were a bit confused about who he was, so I think I’d like to repeat this experience by myself next time.

家族4人で初めてショーを観ました。1980年代の学生時代にどんぴしゃのマイケル・ジャクソンは、まさに本物そっくりの歌・踊りに感動でした。
最後のファイアーショーも見応え十分です。ハワイアンな気分とコンサートの気分を味わえる最高のショーでした。幼稚園・小学低学年の子供は、あれ誰？という感じでしたので、次回は私一人でリピートしたいと思います

I had a wonderful time enjoying a peaceful evening! The scenery was amazing, and the delicious drinks made for an even more fantastic escape from everyday life!

夕方の穏やかなひとときを楽しく過ごせました！景色も最高、美味しくお酒も楽しため更に素敵な非日常を大満喫でした！

I always use it because you can't take a suitcase on TheBUS for personal travel! It's a bit disappointing that sometimes you can't leave immediately depending on the number of people and the hotel, but I'm very satisfied with the transportation.

個人旅行ではスーツケース等があるとTheBUSには乗れないのでいつも利用しています！
人数の集まりやホテルによってすぐに出発できないことがあるのが残念ですが、移動としてはとても満足です。

I always use this service because you can't take a suitcase on TheBUS for personal travel! It's also helpful that they come to pick you up, taking into account your flight time for the return trip.

個人旅行ではスーツケース等があるとTheBUSには乗れないのでいつも利用しています！
帰りは飛行機の時間も計算してお迎えに来ていただけるので助かります。

The crew was very attentive. From the moment we were greeted at the dock to the end of the cruise they were very personable and engaging. Great music and food. Overall, an outstanding experience for me and my significant other. Highly recommended!

Ok, it was a boat ride. However, it was the first thing we did and it allowed us to get on the water in a large catamaran. It allowed us to meet other people and the crew was great. Saw a turtle! Great view from the water back on the city. Great way to start the week.

I heard from other reviews that the meeting place was hard to find, so I went early to check it out. There were no staff members who spoke Japanese, so I was a bit anxious about the check-in, but I managed to get through it somehow. There were no other Japanese guests among the other passengers, but we all enjoyed riding the waves together, which is a universal joy. I didn't order any drinks. At one point, I felt a bit seasick and got cold, but overall, I had a great time.

集合場所がわかりづらいと他の方のレビューであったので、早めに行ってみました。
日本語を話せるスタッフがいないので、受付は不安でしたがなんとなくクリア。乗り合わせた他のお客さんに日本人はいなかったですが、波に乗り上げて盛り上がるのは万国共通で楽しみました。
飲み物は頼みませんでした。
途中、船酔いしそうになったり寒くなったりしましたが、トータルの感想は楽しかったです。

The driver on the way back was friendly and drove carefully. The way he loaded the luggage was also neat. He arrived five minutes early, so we departed on time. I would like to use this service again in the future.

帰りのドライバーさんは感じよくて、運転も丁寧。荷物の積みかたもキチンとしていました。時間も5分前には到着してくれていて時間通りの出発。今後も利用したいです。

I have used this service several times, but this time I came from a different direction, passing through narrow paths and skillfully maneuvering, which made the passengers applaud in excitement. We were the only Japanese on the medium-sized bus, but we arrived at the airport happily.

何度か利用させていただいてますが、いつも来る方向と違うほうからやってきて、小道を通り抜けたり、際どくすれ違ったり、すごいドライビングテクニックで、乗客が思わず拍手したりしておもしろかったです。中型バスで、日本人は我々だけでしたが、楽しく空港に着きました。

It was a small bus that could hold about 15 people, and everyone else, including the driver, was a foreigner, but I felt no anxiety because they explained everything slowly.

15人くらい乗れる小型バスで、私たち以外は運転手さん含め外国人でしたが、説明をゆっくりしてもらえたので不安はなかったです。

A great night out on the Manu Kai to watch the fireworks. The staff were great, friendly and professional.

I rode a catamaran for the first time. As mentioned in the reviews, the explanations were only in English, so I couldn't understand much, but it was manageable. I was right to wear a top with regular clothes and a swimsuit on the bottom. It was very pleasant and fun.

初めてカタマランに乗りました。
口コミ通り、英語のみの説明なのでほとんど理解出来なかったですがなんとかなります。
上着は洋服で下は水着で参加して正解でした。
とても気持ちよく楽しかったです。

It might be because we arrived on a domestic flight, but after checking in at the counter, we had to wait about 40 minutes for all the passengers to gather before the bus departed, which felt a bit tiring. Since there were three of us, I thought it might have been better to take an Uber or a taxi.

国内線で、到着したからかもしれませんが、カウンターでチェックインしてから、乗客が揃い、バスが出発するまでの待ち時間が40分ぐらいあり、まちくたびれた感があります。3人だったので、Uberかタクシーでもよかったかなと思います。

- The voucher instructed us to gather at the bus waiting area of the Hilton Grand Waikikian at 9:25.
- We arrived at 9:00.
- By 9:30, there was still no announcement.
- We contacted the phone number listed on the voucher.
- The person on the phone said, "The driver called your name, but since there was no response, they departed." We rescheduled for 9:55 and took that bus to the airport.

I didn't have high expectations, but the response and speed of the person I spoke with on the phone were good, especially considering the Hawaiian time concept.

The issue is that the voucher states to gather at the bus waiting area of the Grand Waikikian, but it needs to be changed to indicate to wait "outside" the Grand Waikikian bus waiting area.

The driver of the 9:55 bus was enjoyable to interact with.

・バウチャーには9：25にヒルトングランドワイキキアンのバス待機所に集まるよう指示あり。
・当方は9：00に到着
・9：30になっても呼び出しがかからず。
・バウチャーに記載の電話番号に連絡
・電話先より「運転士はあなたの名前を呼んだが反応がなかったため、出発した」とのこと。9：55にリスケしてもらい、そのバスにて空港まで移動。

あまり期待はしていなかったが、電話対応をした方の対応、スピードはハワイアンタイムといわれている中ではよかった。

問題はバウチャーにはグランドワイキキアンのバス待機所に集まる指示と記載しているのをグランドワイキキアンのバス待機所の「外」にて待機するよう記載を変更する必要がある。

9：55のバスの運転士の対応が楽しかった。

Staying at a large hotel right along the main street was fun and convenient, but I wanted to experience a quiet resort for at least a moment in the morning, so I participated. It was just as I expected. The calm and incredibly blue sea! I was moved, thinking, "This is Hawaii!" It was a moment that reaffirmed my belief that sailing is the best way to enjoy the ocean, more than just viewing it from the shore or swimming in it. If you go to Hawaii, definitely do this! The sunset is also beautiful.

大型ホテル、それもメインストリート沿いに泊まっていたので、楽しいし便利でしたが、
朝のひと時くらい、静かなリゾートを味わいたくて参加。
期待通りでした。穏やかで底抜けに青い海！
これぞハワイ！と感動しました。
海は陸から眺めるより、また中に入って泳ぐより、セーリングが最高と再認識した瞬間です。
ハワイに行ったら是非！
サンセットも良いですね。

I flew with my 5-year-old son! Since we were at 150 meters, I was worried that it might be too high for a first time, but once we did it, there were no problems at all. My child was so excited, saying, "We're flying higher than the birds!" Right after we landed, he said he wanted to do it again. It was the most fun activity we did in Hawaii.

5歳の息子と二人で飛びました！
150メートルにしていたので「やっぱり初めてにしては高すぎたかな」と心配になったのですが、やってみたら全然問題ありませんでした。
「鳥よりも高く飛んでるね」と子供も大興奮！降りた直後に「またやりたい」と行ってました。
ハワイで一番楽しかったアクティビティです。

There were issues with the shuttle service to the hotel, which made me anxious... It felt just as I expected... This is the first time I've encountered so many troubles with shuttle services during an overseas trip.

First, the pickup was 20 minutes late. Since it was Hawaiian time, I didn't consider this a problem.

Upon arriving at the airport, the driver said, "Hawaiian Airlines is here!" but isn't this the domestic terminal? When my daughter asked in English about the international terminal, he ignored her. He kept insisting, "Hawaiian Airlines is here!" Regardless, our luggage was unloaded...

Since it was my first time using Hawaiian Airlines, I wondered if this was the right place.

It turned out not to be the case, and as a result, I had to drag my suitcase, which had become heavy with souvenirs from both the domestic and international terminals, while sweating profusely.

The driver could use a bit more training.

ホテルまでの送迎でも問題があったので、不安だったのですが‥
やはりって感じ‥
海外旅行の送迎でのトラブルの多さは今回が初めて

まずは迎えの時間20分遅れ
ハワイ時間なので、これは問題なし

空港に到着
「ハワイアン航空ここ！」って運転手さんは言うけど
ここは国内線では？
娘が英語で国際線は？って聞いても無視
ともかく「ハワイアン航空はここ！」って一点張り
荷物は降ろされ‥
ハワイアン航空は初めての利用なので、ここなのかな？って

そんなはずもなく結果、国内線から国際線まで両手に増えたお土産で重くなったスーツケースを引き、汗だくで移動

もう少し運転手さんに、教育を

There were five people, including the driver, on the large bus. That was not a problem, but...

The drop-off location was, huh? Here? I recognized it was the hotel where we stayed last year, but since our luggage was unloaded from the bus, we had no choice but to get off. The bus drove away, and a kind person from the hotel showed us how to get to our accommodation. Since it was next door, we could go through that hotel, but I felt embarrassed pulling my large suitcase with both hands along the poolside. I was worried about whether they would come to pick us up safely on the way back, so I emailed VELTRA. They responded promptly.

大型バスに運転手を含めて5人
それは問題ないのですが‥

降車場所が、あれ？ここ？
昨年も宿泊したホテルなので、違うのはわかったんだけど、バスから荷物は降ろされていたので、仕方なく降車
そのままバスは走り去り、親切なそのホテルの人が私達の宿泊ホテルへの行きかたを教えてくれました
隣なので、そのホテル内を通って行けたのですが、プールサイドを大型スーツケースを両手で引きながら、情けなくなりました
帰りは無事迎えに来てくれるのか、心配なので、VELTRAさんへ問い合わせメールしました
しっかりと対応して頂きました

What a great tour. The best bang for your buck for an hour and a half. Friendly staff, great Mai Tai’s, music, fun and awesome fireworks. Love that we board from them beach. I would definitely recommend this to family and friends.

I participated with my sister's family of four and my son, making a total of six people. Originally, it was planned for just my son and me to do the 90M, but due to strong winds, it was deemed unsafe for my 7-year-old son and me, so we were advised to do the 150M with my sister's family in two groups of three instead. We ended up flying without much time to mentally prepare.

Once we ascended to a certain height and got a bit more comfortable, we went up further to 150M. As I leaned back into the harness and got used to the position, I was able to enjoy the view of the distant Honolulu downtown skyline and Diamond Head.

The staff were all very friendly, and it became a wonderful memory. If you're interested in parasailing, I highly recommend this tour.

妹家族4人と私と息子の6人で参加しました。
元々は、息子と2人で90Mの予定でしたが、風が強いので7歳の息子と母親では、危ないという理由で、妹家族と3人×2回で150Mにした方がいいと船で出てから言われ、心の準備も出来ないままに飛ぶ事になりました。

ある程度の高さまで上がって、少し落ち着いて慣れたところまた更に上がって150M
体をロープに預けて体勢も慣れてくると遠くホノルルダウンタウンのビル群やダイヤモンドヘッドなど景色を楽しむことが出来ました。

スタッフも皆さんとても感じが良く、良い思い出になりました。
パラセイリングに興味があるなら、是非オススメのツアーです。

We gathered at the hotel rotary at 9:30 AM, and when we arrived 10 minutes early, the bus was already there, and the driver greeted us. When loading our luggage, he confirmed which airline we were using (as the check-in locations differ by airline). After we boarded, the driver made several stops at other hotels for pickups, and at the last pickup location, he kindly asked, "Is there anyone who needs a restroom break?"

The transfer from the airport to Honolulu took a little over an hour due to afternoon traffic, but this time we moved smoothly and arrived at the airport with plenty of time to spare. The driver announced the airline names at each bus stop, so we could get off with peace of mind.

The service was excellent, and I would like to use it again the next time I visit Honolulu.

朝9時半にホテルのロータリーに集合なので、10分前にロータリーにいたら、既にバスが来ており、運転手さんから声をかけてくれました。
荷物を乗せるときに、どこの航空会社を使うのか確認してくれました。（航空会社毎にチェックイン場所が違うので）
我々が乗車した後も何ヶ所かのホテルに立ち寄り、ピックアップしていたのですが、運転手さんが最後のピックアップ場所で「トイレ休憩したい人はいないか？」と親切に声かけをしてくれました。
行きの空港からホノルルの送迎では、午後の道路混雑時だったため1時間ちょっとかかったのですが、今回はすいすい進み、時間に余裕をもって空港に到着することができました。
各航空会社のバス停で航空会社名を言ってくれたので、安心して降りることができました。
非常に素晴らしい対応だったので、またホノルルに行った際は利用したいと思います。

Upon arriving at Honolulu Airport and waiting for my luggage, a staff member from Roberts Hawaii called my name and greeted me politely. I had four heavy suitcases, including my friend's, but they helped me load them onto a cart and guided me to the bus stop.
The driver did his best to explain the direction towards Diamond Head and various places while driving. (Since I don't understand English well, I only caught bits and pieces of it.)
I arrived a little after 2 PM, so the road was congested, and it ended up taking just over an hour to reach my hotel in Honolulu, but I was able to enjoy a comfortable journey.
The next time I go to Honolulu, I would like to use Roberts Hawaii's shuttle service again.

ホノルル空港に到着し、荷物受け取り待ちしていたら、ロバーツハワイのスタッフさんから名前を呼びかけて、丁寧に挨拶してくれました。友人分とあわせて4つの重いスーツケースだったのですが、カートに載せてバス乗り場まで案内してくれました。
運転手さんは、運転しながらダイヤモンドヘッドが見える方向や各所の説明を一生懸命してくれました。（わたしが英語わからないので、ところどころしかわかららませんでしたがf^_^;）
到着したのが14時過ぎだったので、道が混んでおり、結局ホノルルのホテルまで1時間ちょっとかかってしまいましたが、快適に過ごすことができました。
またホノルルに行った際は、ロバーツハワイの送迎を利用したいと思います。

It's cheap and convenient when traveling alone from the airport to the city. Despite the guide initially mentioning that the Ala Moana Hotel would be the first stop, it was forgotten, and we ended up going to Waikiki, making it the last stop instead, which took nearly two hours. I used this service twice, and both times resulted in the same outcome. If you're staying at the Ala Moana Hotel, please be cautious.

一人で空港から市内に向かう時には安くて便利です。
アラモアナホテルが一番初めに到着予定とガイドさんが最初におっしゃっていた割には忘れられ、ワイキキまで行ってしまい、結局一番最後になってしまい、二時間近くかかってしまいました。
二回利用し、二回とも同じ結果となりました。
アラモアナホテルに宿泊の方は、ご注意を。

I was anxious because of my fear of heights, but I was able to experience it very comfortably. The panoramic view that unfolded before my eyes was wonderful and beautiful. Thank you very much. I want to do it again!

高所恐怖症で不安でしたが、とても安心して体験することができました。眼前に広がるパノラマ風景、素晴らしく素敵でした。ありがとうございました。またやりたいです！

I participated with my husband and our third-grade son! My husband is not a fan of things like roller coasters, so I was a bit worried at first. However, it turned out to be really great. Up in the sky at a height of 150 meters, it was very quiet, and he seemed to really enjoy the beauty of the ocean and the pleasant breeze. When we got back, he had a satisfaction level of 120%!

We have two more children at home, and it’s often difficult to fit in activities with them around, but I thought it would be a good opportunity to create memories for our eldest son, and it was definitely worth it!

主人と小3長男で参加しました！
主人はジェットコースターなど、苦手なタイプなので、当初どうかなー、と思っていましたが。
結果、とてもよかったようです。150メートルの高さの空の上ではとても静かで、ひたすら海の美しさと心地よい風を感じられたようで、帰ってきた時、満足度120%の表情でした！

うちは下にあと二人子どもがいて、彼らがいるとなかなかアクティビティがいれられなかったのですが、長男の思い出作りと思い、参加、とても良かったです！！

I enjoyed the show for a long time.
The singing and dancing were great and it was fun.
Michael Jackson's impersonation was also good!

長い時間ショーが楽しめました。
歌もダンスも上手で楽しかったです。
マイケルジャクソンのモノマネも良かった〜

This was a fun experience to be in a submarine! Very professional and a funny captain. I would not expect seeing a ton of sea creatures as this is a very protected environment they have created for this experience.
Mahalo