【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation service. スムーズな送迎

Reviewed by: sada0

This time, the transfer from Domestic was smooth and I was taken to the hotel quickly, which was great. I would like to use it again next time.

今回はドメスティクからの送迎でしたが、スムーズに時間も早くホテルまで送っていただき良かったです。次回も利用したいと思います。

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ハンズ・ヒーデマン　サーフィンレッスン

I'm concerned about the time. 時間が気になる

Reviewed by: T.Y

- I waited a little before the pickup time, but when the time came, no one showed up. I became worried and called the contact number, but I couldn't get through, so I was left feeling anxious for 30 minutes. They mentioned it was due to traffic, but not being able to reach the contact number is a separate issue.
- I was told, "Since the start was delayed by 30 minutes, the end will also be pushed back by 30 minutes," but in the end, it finished at the original time.
- They have rash guards available for rent, but there are no bottoms, so women who are concerned about that need to prepare their own.

・ピックアップ時間の少し前から待っていたが時間になっても来なかったため、心配になり問い合わせ先へ電話したが繋がらず、ただただ不安なまま30分待たされた。交通事情とのことだったが問い合わせ先と連絡が取れないのは別の問題。
・「開始が30分遅れたから終了も30分ずらす」と言われたが、結果的に終了は元の時間どおりだった。
・ラッシュガード貸出があるが、下は無いため女性で気になる方は自身で準備が必要。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I will not use it anymore. もう使いません

Reviewed by: アロハ

When I exited the group area and went to the counter, there was no staff present. When someone finally arrived, they directed me to the individual exit because the bus was delayed. I was made to go to the individual exit while holding my suitcase and carrying my child, but we had to wait a long time before we could board. After waiting for an hour, we finally got on. If I had to wait this long in the heat, I would have preferred not to use this service from the start. I should have taken a taxi instead. I will never use this service again.

団体出口に出て、カウンターへ行くと誰もスタッフがいない。
やっと来たら、ここはバスが遅いから個人出口へと。
スーツケース片手に子供を抱え個人出口へ行かされたのに、待ってても中々乗せてもらえない。1時待ってようやく乗れた。暑い中こんなに待つなら最初から利用しなかった。
あまりに待たされたのでタクシーにすれば良かった。
二度と使わない。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel to Airport ホテル➡空港

Reviewed by: ピカチュウ

They arrived on time in front of the hotel and stopped by other hotels as well, which was very convenient. I would like to use it again.

時間通りにホテルの前まできてもらい　他のホテルにも寄りながら
でしたがとても便利でした。
また利用したいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Co-Spa コ・ス・パ

Reviewed by: tocchi

This was my third trip to Hawaii, including my honeymoon, and this year I used Roberts for the first time after using a major travel agency's shuttle bus for the previous two trips. It was great to be able to communicate with other travelers, including foreigners! The travel agency's shuttle only had Japanese passengers, so the vibe of international travel was a bit lacking...↓↓

We were about 10 minutes late on the way back, but that's just Hawaii time; it’s not a big deal! Overall, it’s affordable and a friend to the common traveler, so I’ll definitely use Roberts again next year!

新婚旅行から合わせて渡ハ3回目、2回は大手旅行会社のシャトルバスを利用させてもらい今年初めてロバーツを利用しました。
外人さんも乗り合わせてコミュニケーションとれたりして良かったですよ!
旅行会社さんのシャトルは日本人だけしか乗り合わせないので海外旅行のバイブスがちょっと…↓↓
帰りに10分ほど遅れましたが、そこはハワイタイム来ないという事はありませんっ♪
とにかく安いし庶民の味方、来年もロバーツで使います！

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アトランティス潜水艦ツアー　ハワイの海底30mを進む海中アドベンチャー ＜ヒルトン・ハワイアン・ビレッジ発／日本語ナレーション（要事前ダウンロード）＞

The first submarine experience was amazing. 初潜水艦最高でした

Reviewed by: Ken0721

This was my second time in Hawaii, and I rode a submarine for the first time. Since I don't usually get to do this, I was really looking forward to it. We saw many creatures like sea turtles and sharks, and the kids were very happy. The cheerful captain spoke in a fun way and provided interesting explanations, making it a very meaningful experience. I would love to do it again if I have the chance.

2回目のハワイで初めて潜水艦に乗りました。
日常では乗ることはないので楽しみにしていましたが、
海がめやサメなど多くの生き物が沢山集まっていて子供たちも
大変喜んでいました。また陽気な見本語をしゃべる船長が
面白おかしく説明してくれてとても有意義な時間を過ごすことが
できました。また機会があれば利用したいです。

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サンセットセーリング　マイタイ・カタマラン号　ビールやシャンパン、カクテルなどオープンバーで飲み放題！金曜日限定の花火観賞プランあり＜シェラトン・ワイキキ発＞

The Mai Tai was delicious! マイタイ美味しかった！

Reviewed by: まさき

I was a bit confused trying to find the meeting place, but once I got on the boat, the staff were very kind, and I was able to enjoy my time with the international guests on board! The cocktail called Mai Tai was delicious, and the scenery was beautiful, making for a wonderful time!

集合場所を探すのに少し戸惑いましたが、船に乗ってからはスタッフの方々もとても親切で一緒の船に乗船したいた海外の方々とも楽しく過ごすことができました！マイタイと呼ばれるカクテルも美味しく、景色も綺麗で楽しいひと時でした！

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アトランティス潜水艦ツアー　ハワイの海底30mを進む海中アドベンチャー ＜ヒルトン・ハワイアン・ビレッジ発／日本語ナレーション（要事前ダウンロード）＞

It was fun! 楽しかった！

Reviewed by: まさき

Instead of diving, I participated in this submarine tour as a way to explore the ocean. I was able to see sea turtles both on the shuttle to the submarine and inside the submarine! There was also an audio guide in Japanese, and the crew members were very friendly, so I had a great time!

ダイビングができない代わりに海に潜る方法として、この潜水艦ツアーに参加しました。潜水艦までの連絡船、潜水艦の中両方でウミガメを見ることができました！日本語での音声ガイドもあり、クルーの方々も親切だったのでとても楽しめました！

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

Fun 楽しい

Reviewed by: くろば

I challenged myself to 150 meters. It was higher than I imagined, and I was scared at first, but once I got used to it, it felt great. I'm glad I decided to go for the full 150 meters instead of a half-hearted height. The staff were friendly and took lots of photos for a fee. The final splash of water was surprisingly fun.

150mに挑戦。想像以上に高く、始めは怖かったけど慣れると気持ちいい。
中途半端な高さにするのではなく150mにチャレンジしてよかった。
スタッフの方のノリも良く、有料だが写真をいっぱいとってくれた。最後にお約束のお水ジャブンが意外と楽しい。

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サンセットセーリング　ホロカイ・カタマラン号　オープンバーでの飲み放題付き！金曜日は大人限定でゆったりクルーズ＜ワイキキ発＞

It was fun. たのしかったです

Reviewed by: ＴＡＫＥ

The captain was a nice guy.
The boat was rocking a lot, so it's not suitable for small children.
There were children who were vomiting.
It's more for adults.

船長がﾅｲｽｶﾞｲでした
船揺れが激しいため、小さい子向きではありません。
吐いている子供がいました
大人向けですね

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The meeting place is easy to find. 待ち合わせ場所分かりやすい。

Reviewed by: SYOMA

Since it was my first time using an international flight, I was anxious, but there was a counter at the baggage claim area, which made it easy to find and reassuring.

国際線は初めての利用だったので不安でしたが、荷物受け取り場所にカウンターがあるので分かりやすく安心でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was disappointed even on the way back! 帰りまでもがっかりでした！

Reviewed by: サーフ

I arrived at the meeting place 10 minutes early, but the bus didn't arrive even 10 minutes after the scheduled time. I became worried and called the number on the voucher to confirm the situation, and that’s when the bus finally arrived. Both the outbound and return trips left a very bad impression.

集合場所に10分前には着いていたのですが、集合時間から10分過ぎてもバスが来なかったため、心配になりバウチャーにある通り電話をかけて確認をしていたところにバスが到着しました、行きといい帰りといい、とても印象が悪かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's been a while since I've been to Honolulu! 久しぶりのホノルル！

Reviewed by: サーフ

This was my first time using this shuttle service, and it seemed like they were deciding the order of pickups among several groups that got off the same flight. When we told them the name of our hotel, they asked us to wait for the next bus, which took about 30 minutes. When the next bus arrived, we were made to wait again until it was full. It seemed like they were determining the order of pickups, but our hotel was last. It took too long, and I was disappointed. I don't want to use this service again.

今回初めてこちらの送迎を利用しましたが、同じ飛行機で何組か降りた同じ業者を利用する中で、送迎順を決めていたように見えましたが、我々がホテル名を告げると、次のバスまで待って、ということで30分くらい待ちました、次のバスが到着すると、さらに満席になるまで待たされ、送迎順を決めているようでしたが、我々のホテルは最後でした、時間がかかりすぎてがっかりです、もうこの業者は利用したくありません。

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サンセットセーリング　マイタイ・カタマラン号　ビールやシャンパン、カクテルなどオープンバーで飲み放題！金曜日限定の花火観賞プランあり＜シェラトン・ワイキキ発＞

I was able to see a very beautiful landscape. とても美しい風景をみることができました

Reviewed by: mia

About 30 to 40 people were on board (I think there were three groups from Japan). Thanks to the favorable weather, we were able to see a truly wonderful sunset. However, the issue was with the response of the boarding staff from the previous year. Perhaps because they assume Japanese people can't speak English, they didn't approach us at all. On the other hand, they actively engaged with groups from other countries (like the mainland United States and Australia), checking on drinks and snacks. My group consisted of returnee students, so there was no problem with communication in English. It's really disappointing that the quality of service changed due to stereotypes.

1船 約 30~40 名が乗船 (日本からのグループは 3 グループとかだったかと思います)
天気に恵まれたおかげでしょうが、本当に素晴らしい夕焼けをみることができました。
ただ前年だったのは乗船スタッフの対応です。
日本人=英語ができない、と思っているからか当方には声をかけてくることはありませんでした。
その一方で他の国(アメリカ本土やオーストラリアなど)からの参加グループには積極的に声をかけ、飲み物の確認やスナックの確認があります。
私のグループは帰国子女グループだったので英語でのコミュニケーションにはまったく問題ありません。
そのため、ステレオタイプが原因でサービスの質が変わるのは本当に残念でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The price includes a tip, but you can't receive the tip on the spot, so is the service bad? チップ込料金はその場でチップがもらえないのでサービス悪し？

Reviewed by: とものすけ

At the domestic terminal of the airport, there were no other people besides us who got off. At that time, they were unloading luggage from the bus, but when it was our turn, there was no sign that they would help with our luggage, so we unloaded our own trunks. Since the fare included a tip and no additional tip could be given, I wonder if that’s why they didn’t help with the luggage? The driver we had on the way there quickly unloaded our bags at the hotel and returned to the car with a smile, so it might depend on the driver.

空港の国内線乗り場で私達以外の人は降りました。
その時は、バスから荷物を降ろしてあげていましたが、私達の時は荷物を降ろしてくれる気配がなく、自分でトランクを降ろしました。
チップ込料金で、もうチップはもらえないので、荷物も降ろしてくれなかったのかな？
行きに乗った時の運転手さんは、ホテルで荷物をテキパキ降ろし、ニコニコしながら素早く車に戻って行きましたので、ドライバーによるのかもしれません。

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アトランティス潜水艦ツアー　ハワイの海底30mを進む海中アドベンチャー ＜ヒルトン・ハワイアン・ビレッジ発／日本語ナレーション（要事前ダウンロード）＞

Please return the schedule for the day unexpectedly! 当日突然！1日の予定返してくれ

Reviewed by: とら蔵

On the third day in Hawaii, I was filled with excitement as I headed to the meeting place! The shuttle bus arrived! The person in charge got off the bus! Their first words were, "This tour is canceled today!?" Seriously! Unbelievable!

ハワイ3日目朝から心ウキウキワクワクさせながら集合場所へ！お迎えのバスが到着！バスから担当者が降りてきた！第一声がこのコースは今日キャンセル⁉️マジ！あり得ない！

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Prince Kuhio Waikiki Sunset Cruise with Freshly Prepared Dinner

Amazing experience

Reviewed by: Kidney transplant 29

I was so excited for this ride and dinner. I became extremely sick during the cruise having had a kidney transplant a few months before and an infection. The crew and captain were amazing not only we they extremely kind but the captain got us an Uber to the hospital. They also bagged up my dinner which we accidentally forgot in the Uber but it smelled delicious. The people on that ship are truly good people and I won’t forget their kindness!

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ウミガメシュノーケリング　ホロカイ・カタマラン号　高確率でウミガメに会えるタートルキャニオンへ！ソフトドリンク&スナック付き＜3時間／英語／ワイキキホテル発＞

It seems like you had a great time! 楽しかったようです！

Reviewed by: yuyu

I participated with my father and son. It was much more fun than I expected, and I think it's a recommended tour for people who love marine sports!

私の父と息子で参加。思ってたよりもすごく楽しかったようでマリンスポーツ好きの人にはお勧めのツアーと思います！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I have used it many times. 何度も利用しています

Reviewed by: ワワコ

I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.

I plan to request it again next year.

　往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です

来年もお願いしようと思っています

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Not found. 見つからない

Reviewed by: ワワコ

I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.

This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.

I felt that it was different from Japan.

　前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです

今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです

日本とは違うって思いました

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

I had a great time! 楽しめました！

Reviewed by: 花★花

I participated first thing in the morning, so the ending time was also in the morning. It was great that there was no wasted time. I've done parasailing a few times, so I chose a height of 150 meters. It was really pleasant and the best experience. It was still a bit chilly in the morning, so after getting splashed in the sea, I felt a little cold. The foreign girl whose birthday it was that day was getting dunked in the water as a special treat, so by the time she returned to the boat, she was shivering (laughs). That must have become a good memory for her too (*^_^*). I’ve definitely decided to participate again next time!

朝一番に参加したので、終了時間も朝^^
時間に無駄がなくてすごく良かったです。
パラセーリングは何度かやっているので、高さは150メートルにしました。
本当に気持ちよくて最高でした。
朝はまだ少し肌寒かったので、海ポチャされた後はちょっと寒かったです。
その日が誕生日だった外国人の女の子は、大サービスで海に沈みまくられていたので、船に戻ったときには震えていました（笑）
それもいい思い出になったことでしょう(*^_^*)
次回もまた参加決定です！！

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サンセットセーリング　ホロカイ・カタマラン号　オープンバーでの飲み放題付き！金曜日は大人限定でゆったりクルーズ＜ワイキキ発＞

The sunset is not visible. 夕日は見えず

Reviewed by: ぽんた

I thought it was a bit early for sunset. There were fewer Japanese people and many Westerners, but the reservations were fully booked.

All the explanations were in English. Among the stylishly dressed young people, it felt like being in a scene from a movie. In reality, people of various ages were enjoying sailing. The staff was attentive to all the guests.

サンセットの時間には少し早いかと思いました。
日本人は少なく欧米のかたが多いですが、予約は一杯でした。

説明は全て英語です。
華やかにおしゃれをした若者の中で、映画のワンシーンにいるかのようでした。実際には様々な年代の方がセーリングを楽しんでいました。スタッフも全てのお客さんに気を配っていました。

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

The scenery is amazing!!! 景色が最高！！！

Reviewed by: big sister

I had an absolutely amazing time!!! The boat was smaller than I expected, and there were just four groups of Japanese people, which was just right! The waves and wind were thrilling! If you're even a little worried about seasickness, taking motion sickness medication is a must to enjoy the experience! The staff was really entertaining!

I was nervous before taking off, but once we were in the air, it was so much fun, and the view of the blue ocean, Diamond Head, and Waikiki was incredible!!! I put my smartphone in a waterproof case and hung it around my neck, and I was able to take photos while flying!

When you drop into the water, they probably adjust based on the people. You can purchase the SD card with the photos taken. I paid $30 in cash. This experience was truly the best! I highly recommend it!!!

めちゃくちゃ楽しかったです！！！
船は思ってたより小さくて、日本人ばかりの四組でしたが丁度いいくらい！波も風も迫力ありで味わえます！船酔いが少しでも心配な人は楽しむために酔い止めは必須！
スタッフの盛り上げがとてもおもしろい！
飛ぶまでがドキドキでしたが、いざ飛んでみたらめちゃくちゃ楽しくて、青い海とダイヤモンドヘッドにワイキキの景色が最高！！！
スマホを防水ケースに入れて首にかけてましたが、飛んでる間も撮影できました！
海にポチャンはたぶん人をみてして加減してくれます。
写真撮影をしてくれたSDカードが購入できます。30ドルで私はドルで支払いました。
この経験は本当に最高！
ぜひおススメです！！！

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

A breathtaking tour overlooking Honolulu from the sky! ホノルルを空から見渡す絶景ツアー！

Reviewed by: ブラッキー

I've used this several times!
It's a parasailing tour with some really funky boat captains!
On my last day in Hawaii, I always look down at the city of Waikiki from the sky here and think, "I want to come back next time!"

何度か利用しています！
とてもファンキーな船頭さんたちがいるパラセーリングツアー！
ハワイの最終日は、いつもここで、空からワイキキの街を眺めて、また次回も来よう！と思ってます！

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Na Hoku Catamaran Diamond Head Happy Hour Sail with Drinks Included from Waikiki

Na Hoku Catamaran Booze Cruise from Waikiki Beach - Daytime Diamond Head Sail / Daytime Booze Cruise

Reviewed by: Ced

The staff was great they made sure your experience was good and always had a drink in hand you never went without one the entire time. Only problem was the water was alittle rough but they can't control that. Overall I would do again and I recommend anyone visiting and want to do a drinking cruise this is the one to go on.

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ハンズ・ヒーデマン　サーフィンレッスン

Surfing experience in my 40s for the first time. 40代、初めてのサーフィン体験

Reviewed by: ミント

It was my first time surfing, and I was worried about participating alone, especially since I'm not very good at English, but I had a great time. The instructor provided careful guidance in simple English and broken Japanese, and I was able to stand on the board from the very first time. Thank you very much.

サーフィンは初めてなうえ、ひとりでの参加、しかも英語はそんなに得意ではないので参加するまでは心配でしたが、とても楽しい時間を過ごせました。
インストラクターは簡単な英語とカタコトの日本語で丁寧に指導してくださり、一回目からボードの上に立つことが出来ました。
ありがとうございました。

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ハワイでパラセーリング　高さ120m／150mの上空からワイキキとダイアモンドヘッドの絶景を鑑賞！＜ヒルトン・ワイキキ＞

First parasailing experience. 初めてのパラセイリング

Reviewed by: ゆうりな

I participated with my 7-year-old daughter.
It was her first time paragliding.
Since she loves roller coasters, I thought she would enjoy it, so we chose the 120-meter option.

When we took off, she seemed scared and cried! (laughs)
But as she got used to it, she started to enjoy it, albeit nervously. (^_^)

We hadn't planned to buy photos, but we decided to purchase them as a keepsake.
They are provided on an SD card.

7歳の娘と二人で参加しました。
娘は初めてのパラセイリングでした。
ジェットコースター好きなので、喜ぶと思い120メートルを選びました。

いざ、飛び？出すと怖かったようで、泣きました！笑
だんだんなれてくると、ビビりながらも楽しんでました(^_^)

写真は購入予定ではなかったですが、記念にと購入しました。
SDカードで渡されます。

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Hilton Port Waikiki Sunset Cruise with Cocktails & Appetizers - Spirit of Aloha

Beautiful cruise

Reviewed by: Lisa

What an amazing time we had on our sunset cruise that left right outside of our hotel (Hilton Hawaiian Village). The staff on the boat were incredibly friendly, and we enjoyed chatting with them as we sailed along. The drinks and snacks were great, and the best part of all were the breath-taking views, especially watching the sun set! We went with another couple with whom we were traveling, and we all put this activity toward the top of our list of memorable things we did while visiting.

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アトランティス潜水艦ツアー　ハワイの海底30mを進む海中アドベンチャー ＜ヒルトン・ハワイアン・ビレッジ発／日本語ナレーション（要事前ダウンロード）＞

The Atlantis submarine experience was amazing. アトランティス潜水艦体験最高

Reviewed by: チョロ

I was impressed that we could see fish up close! It was exciting and fun to ride in a submarine on the sea. We participated as a three-generation family, and everyone was very satisfied.

すぐそばで魚が見れるのには感動❗海上で潜水艦に乗るときはドキドキして面白かったです。３世代での参加でしたが皆大満足です

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サンセットセーリング　ホロカイ・カタマラン号　オープンバーでの飲み放題付き！金曜日は大人限定でゆったりクルーズ＜ワイキキ発＞

I will definitely participate next time!! 次回も絶対参加します！！

Reviewed by: jack

We were the only Japanese people there. Hardly anyone spoke English. Suddenly, there was cheering and applause as everyone teased a man who arrived late. The man stylishly apologized, and even though the departure was delayed, it turned into a fun event! Last time I got seasick on a dinner cruise, so I was advised not to drink citrus beverages the day before to prevent seasickness, and I felt great!

日本人は私達だけでした。英語はほとんど喋れません。
突然、歓声と拍手がして、遅刻した男性を皆で茶化しました。
男性もカッコよくお詫びして、出航が遅れたのに、それすらも楽しいイベントになりました！。前回ディナークルーズで船酔いしたので船酔い防止に、前日から柑橘系の飲み物を取らない事を教えてもらったので体調もベストでした！

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