All Reviews for Family & Accessible Travel

It was quite busy during Golden Week, so I had to wait a bit. However, despite being a minor hotel, they helped me by bringing me close to my destination!

ゴールデンウイークの繁忙期だったのか結構待たされました。
ただマイナーなホテルにも関わらず近くまで運んでくれて助かりました！

The submarine was good, but there were places where the headphones were available and places where they weren't, so I couldn't hear the Japanese translation. The season might have been bad as well, but there were far fewer fish than I imagined. The windows were dirtier than I expected, and even when I took photos, they lacked clarity.

潜水艦は良かったのでが
ヘッドホンは あるとこと ないところがあり
日本語訳が聞けませんでした
季節も悪かったかもしれませんが
魚が想像してよりも ずっと少なかったです
窓が思ってより汚く 写真を撮っても 鮮明感が
ありませんでした

The flight was delayed, and on top of that, the airline changed from what I had booked, so I couldn't make it to the shuttle bus. It's disappointing. I wish there was an easier way to communicate.

飛行機が遅れ、おまけに航空会社も申し込み時と変わり、送迎バスに間に合わなかった。残念。簡単な連絡方法が欲しい。

とても素晴らしかったです。次回ハワイに行くときは、またこれを利用します。

It was so great .
If I will go to Hawaii next time ,I ll use this again .

This was my second time using the shuttle service from the hotel to the airport. The first time, they arrived a little early, picked me up after going around Waikiki, and I arrived at the airport with plenty of time to spare. This time, they were 10 minutes late, so I was a bit anxious while waiting, but since I was the last pickup, we went straight to the airport. It seems that there can be slight delays depending on the order of pickups, but it was within the expected range, so I still believe Roberts Hawaii is reliable. I will use them again next time.

ホテルから空港までの送迎を利用するのは2回目でした。1度目は時間より少し早く迎えが来て、乗車後、ワイキキを回ってピックアップして、空港へ余裕を持って到着。今回は10分遅れたのでちょっと、ドキドキしながら、待っていましたが、私が最後のピックアップだったので空港へ直行。その時の回る順番で多少遅れることもあるようですが、想定内の遅れなので、やはりロバーツハワイは信頼出来ると思いました。次回も利用します。

The reception at Roberts Hawaii has Japanese staff who kindly provide guidance, so it's reassuring. The drivers do not speak Japanese, but they are very professional, which makes me feel at ease. I would like to use their services again.

ロバーツハワイの受付には日本人スタッフがいて親切に案内してくれるので安心です。ドライバーは日本語は話しませんが、きちんとした人たちなのでこちらも安心です。また利用したいです。

They arrived right on time to pick me up, and I was driven by a kind driver. I thought it was very reasonable as transportation to the airport. I will use their services again.

時間きっかりにお迎えに来てくださり、親切なドライバーさんに送っていただきました。空港までの足としてとてもリーズナブルだと思いました。またお世話になります。

My two 11-year-old daughters had their first experience. Both of them enjoyed it without being scared, saying it was fun and beautiful! It was a very good experience. However, I did get seasick. Also, I didn't have the $30 for the photo fee, so I couldn't request any, which was disappointing. Fortunately, I did have enough for the tip, so that was good.

11歳の娘二人が、初体験しました。
二人とも、怖がることなく、楽しい！キレイ！
と、とても良い経験できました。
ただ、船は酔いました。
あと、写真代の30ドルを持ってなかったので、
頼めなくて、残念。かろうじて、チップ代は
あったので、良かった。

We started early in the morning. The driver for our pickup couldn't speak any Japanese, but he did his best to communicate with gestures. The weather wasn't great for parasailing, as it was cloudy. However, once we took off, it felt amazing!!! It was the best! The other passengers were also having a great time.

110 meters is quite high, but I was able to enjoy the view and the height without feeling scared! The boat does rock quite a bit. If there are many participants, the wait time can be long, so if you're not good on boats, definitely take motion sickness medication. If you do get sick, just let them know, and they'll guide you to a spot with wind and give you a bucket, haha.

The photographer, who also seemed to be in charge of preparations, took photos for $30 per SD card. The quality was okay. Since we couldn't take pictures ourselves and the other passengers were feeling seasick, we decided to buy it. They did capture some nice smiling photos and a few scenic shots, so I felt it was worth it.

It's a good idea to give a tip of around $10. At the end, they ask everyone for tips, so you can give it at that moment. Haha.

早朝のスタートにしました。
送迎のドライバーさんは日本語全くできませんでしたがジェスチャーで頑張って伝えてくれます。
パラセイリングは天候に恵まれず曇り。しかし飛び立つと最高に気持ちがいい！！！！！
最高です！一緒に同乗した方々もとても楽しんでおられました。
110メートルはかなり高いですが恐怖感なく景色を見たり高さを楽しめました！
船はかなり揺れます。参加人数が多いと待ち時間も長くなるので船が苦手な方は必ず酔い止めが必要です。酔ったら自己申告すると風の当たるところに誘導されバケツを渡されますよwww

写真はカメラマンさん兼準備担当みたいなお兄さんがSDカード1枚30ドルで撮影してくれますが内容はまあまです。でもスマホ等では自分たちは撮影できないし同乗の方々が船酔いしていたので購入しましたがNICEな笑顔の写真や風景も少し撮ってくれるので私は買ってよかったなと思います。
チップは10ドル程度渡しましょう。最後にみなさんチップ下さい～と言われますのでそのタイミングで渡せば良いです。ww

The shuttle service was on time, and there were enjoyable conversations on the way to the airport. It's a tour company that makes solo travelers feel safe! I will use it again next time!

時間通りに送迎があり、空港までの楽しい会話もあり、一人旅でも安心出来るツアー会社です！
次回も利用します！

When I went down to wait at the designated time, the bus arrived as scheduled and I was guided onto it. After arriving at the airport, they kindly called my name and assisted me.

帰る時間に下に降りて待ってると指定の時間にバスが来て誘導してもらいました。
空港に到着してからも名前を呼び親切に教えてくださいました。

I used this service for a round trip. Since the arrival day went smoothly, I wasn't particularly worried about the return. They arrived to pick me up five minutes before the scheduled time, and we reached the airport without any issues. It's reassuring for someone from Japan, where tipping culture doesn't exist, that the tip is included. I would like to use this service again.

往復こちらを利用しました。
到着日がスムーズだったので、帰りも特に心配していませんでした。
集合時間の5分前にはもうお迎えにきてくださっていて、
なんの問題もなく空港につきました。
チップも込みっていうのが、チップ文化のない日本人には安心です。
また利用したいと思います。

Upon arriving in Honolulu and picking up our luggage, we immediately saw staff members in yellow uniforms. After providing our names, we boarded the bus. Our flight was slightly delayed, so those who arrived on other flights were already on board, about ten people in total. Since our hotel was the farthest, we stopped at several hotels along the way. The boarding and alighting were smooth, and we arrived at our hotel in no time. It was very comfortable, and I would like to use this service again.

ホノルルに到着して荷物をピックアップして外に出ると
すぐに黄色い洋服のスタッフの方が立っていました。
名前を伝えるとすぐにバスへ。
私たちの便は少し遅れたため、ほかの便で到着した方たちはもう乗っていました。
だいたい10名くらい。
私たちのホテルが一番遠かったので、途中いくつかホテルにとまりました。
乗り降りもスムーズで、あっというまにホテルに到着。
とっても快適でした。また利用したいです。

I made a round-trip reservation since it was stated that tips were included for up to five hotels. Upon arriving in Honolulu, I quickly found the counter and was able to board the bus within 5 to 10 minutes. I also received a shell lei. Since tips were included, I didn't have to exchange money at the airport, which was convenient. For the return trip, they arrived about 5 minutes earlier than the scheduled pickup time. The bus wasn't packed with people, which was nice. I felt安心 (safe) during the transfer. I would like to request this service again next time.

立寄りホテル5ヶ所以内、チップ込とあったので往復予約。
ホノルルについて、カウンターもすぐに見つかり5分10分ですぐにバスに乗れました。貝のレイも頂きました。
チップ込なので空港で両替のしなくて良いし楽。
帰りもピックアップ時間より5分位早く来られました。
人がパンパンに乗っていないので、良い。
安心して送迎して頂きました。
次回もお願いしたいと思います。

I had some anxiety about the early morning pickup (6:20 AM), but I was relieved to find that they arrived five minutes early. There was a bit of a delay when picking up at the hotel, but it was not a problem at all. I would like to use this service again if the opportunity arises.

早朝の送迎（6：20ピックアップ）で不安はありましたが、時間の5分前には到着となり安心して利用することができました。途中のホテルでピックアップする際に時間がかかることがありましたが、全く問題なかったです。今後も機会があれば利用したいと思います。

It was exciting walking through a rain forest and also a good cardio workout. Our group had walking sticks so it was beneficial where it was a bit rocky or wet. Just take your time going up or back down and enjoy the scenery.

We were a couple with a big group of family so we took up half of the catamaran anyways - it was a great experience, thorough and the guys were really caring for this of us who didn't feel well! Definitely recommend!!

45 minute wait for transport pretty pathetic.No organisation at airport end.

I had to return on a morning flight and was looking for various transportation services, but I couldn't find many options. This site was very helpful as it accommodated early morning flights! I was able to arrive at the airport with plenty of time to spare, so I would like to use it again!

朝の便で帰らなくてはならず、色々と送迎サービスを探していましたがなかなか見つかりませんでした。こちらのサイトでは早朝便にも対応できてとても助かりました！
時間にも余裕をもって空港に着くことができたので、また利用したいと思いました！

The only participant in the tour was Japanese, and since everything from the explanation to the end was in English, they tried very hard to explain things, but I couldn't fully understand until the end.

ツアー参加者で日本人が我家のみで、説明から終了までが全て英語だった為に
一生懸命説明などをしてくれていたのですが、最後まで良く理解出来ずに終了してしまいました。

In the end, I only caught two fish (>_<)

Two other family members participated, but they didn't catch anything (//∇//)

The captain was cheerful and kept the mood lively, which was fun, but...

When you can't catch anything...

The current was strong, and there were many snags, and since we were targeting flatfish, it was a tough fishing experience.

The only saving grace was the beautiful sunset during our evening departure...

結局自分は２匹しか釣れなかった(>_<)

他に家族２名参加したけど　その2名は　ボーズ(//∇//)

船長は陽気に盛り上げてくれて　面白かったけど

釣れない事には・・・・・

流れもきつく　根がかりも多く　カワハギ狙いなんで厳しい釣りでした

唯一　夕方の出港で　サンセットが綺麗だったのが救いでした・・・

Initially, I wasn't sure if the reservation would proceed due to bad weather, and I ended up waiting for over 30 minutes at the meeting point... After contacting the hotel, I found out it was canceled. I was able to rebook for the next day, and I was satisfied with the beautiful scenery and view as expected. It was a pity that there was no sunset.

はじめに予約した日が天候が悪く実施されるのかわからず、待ち合わせの時間から30分以上待ちぼうけ・・・ホテルから連絡してもらい、中止ということが分かった。
翌日に再予約してもらい、期待どうりの景色の良さ・眺めに満足です。海におちるのがなかったのが残念だった。

There were no staff who understood Japanese, and I didn't know what to do with the sticker I received... Next time, I want to use a place where there are Japanese-speaking staff. Even though I took motion sickness medication, the waiting time while others were flying was long, and I ended up getting sick and throwing up in the sea, which made the rest of my day terrible.

日本語がわかるスタッフがおられず、もらったシールをどうしていいかもわからず…
次に行くときは日本語スタッフがいるところを利用したいです
酔い止めを飲んでいても他の方が飛んでいる間の待ち時間が長く、酔って海に吐いて、その後の1日が最悪でした

I really can't tell if they are actually extending it to 150 or 90. For those considering 150, I think 90 would be fine.

150も90も本当にそれだけのばしているのかわかりません
150を考えられているかたも、90でよいと思いますよ

The hotel shuttle picked us up, and off we went to the ocean! Once we put on the parachute, we soared up into the sky!!! We could see Diamond Head and the city of Waikiki. However, be careful of seasickness.

ホテルに送迎の方が迎えに来てくださりいざ海へ！
パラシュートを付けると一気に空中まで！！！
ダイヤモンドヘッドとワイキキの街が見れました。
ただし船酔にはご注意を。

Before leaving Japan, I researched and made a reservation online. On the way there, a Japanese person guided us, which made me feel at ease. Since we were the only group, it was a direct trip. On the way back, they kindly informed us of where to get off, which was very helpful.

日本を経つ前にネットで調べ予約をしていました。
行きは日本人の方が誘導をしてくださり安心して乗れました。
私たち1組だけだったので直行でした。
帰りも親切に降りる場所を教えてくださり助かりました。

I always use this to get from Honolulu to the city! It's easy to understand and convenient! I will use it again!

ホノルルから市街へいつも利用させていただいてます！！わかりやすいし便利です！
また利用させていただきます！

We went with about 10 people. There was no one who understood Japanese, and the waiting time was just very shaky, as others were doing. I think it would be fun if you don't get motion sickness, but out of 8 people, 5 ended up getting sick.

10名くらいで乗り合わせていきました。
日本語がわかるかたもおられず、他の方がやっておられる待ち時間がとにかく揺れます。
酔わなければ楽しいと思いますが、8名中5名が寄って吐きました。

The flight was delayed, and it was more than an hour past the scheduled time, but I felt relieved because they were very kind and accommodating. Thank you very much!

飛行機が遅れて、予定時間を一時間以上過ぎていたが、とても親切に対応して頂けて安心しました。
ありがとうございました‼

The captain was really lively and very American, which made it fun. On the boat, there was the captain and another person who helped with life jackets, provided explanations, and took photos. That person could understand some Japanese, which was reassuring.

Once we got to the top, they played around by shaking the ropes and splashing us in the water when we landed, which was amusing! But it was a lot of fun.

I bought an SD card with the photos they took for $30. I didn't know there would be such an expense and didn't have any money with me, but when I explained my situation to a Japanese speaker on the boat, they said they would keep the data for three days, so I was able to purchase the data safely.♡

When I got home and looked at the data, I was really happy because all the photos were great!!

Everyone was very kind, which was wonderful!♡

キャプテンがすごくノリがよくすごくアメリカンな方で面白かったです。ボートにはキャプテンともう1人ライフジャケット？をつけてくれたり説明してくれたり写真を撮ってくれる方が載っていました。
その方は多少の日本語が通じるので安心しました安心しました

上まで上がったところでロープを揺らしたり着地の時に水に落とされたり、遊ばれました笑 でも楽しかったです

$30で撮ってくれた写真のSDカードを買いました。
そんな出費があるとは知らずお金を持っていませんでしたがボートに乗っていた日本語がわかる方に説明したら3日間データを置いといてくれるとゆうことで無事データを買うことができました♡

家に帰ってデータを見を見たらすごくいい写真ばかりで良かったです！！

みなさんすごく親切な方で良かったです♡