All Reviews for Family & Accessible Travel

The location of the show is very convenient, making it easy to get to. The food at the show was also very delicious, and the performance itself was impressive and moving. I definitely want to use this again when I go to Hawaii!

ショーの場所は、とても立地が良く、行くのに便利です。ショーの食事もとても美味しくて、ショー自体も迫力があり、とても感動しました。またハワイに行くときは、ぜひ利用したいです！

I didn't understand the explanation in English. They take photos and sell the SD card for $30, but I should have skipped it because the photos were too bad. The view from parasailing is beautiful!

説明が英語でわからなかった。
写真を撮ってSDカードを30ドルで売ってくれるが、下手すぎて買わなければ良かった。
パラセーリングの景色は綺麗!

The weather was favorable, and I had a great time. I think the guide was very attentive as well. I am considering participating in another tour.

天候にも恵まれ、非常に楽しめました。ガイドも丁寧に対応いただけたと思います。また別のツアーも参加を検討していきたいです。

I use this service every time I go to Hawaii. Everyone except the driver speaks Japanese. There is a slight wait time after arriving at the airport, but it's affordable and very convenient. I will use it again.

ハワイに行くたびに利用しています。
ドライバーさん以外は日本語で対応してくれます。
空港到着後若干の待ち時間はありますが、お手頃価格だし、とても便利です。
また利用します。

The weather was perfect, with a blue sea and blue sky, making it an ideal location. I was able to experience a slightly glamorous atmosphere in my dream destination, Hawaii.

The reception was a bit confusing. When I asked someone sitting under a sunshade if this was the right place, they said it was fine, but boarding was actually from in front of the Halekulani hotel, which is right next to the meeting point hotel.

Since there was no announcement to move, I had no choice but to follow the people who started walking, which made me anxious about whether I was in the right place. Because of this, I give it four stars.

Before boarding, the staff instructed us to take photos, so everyone ended up taking them. At the end, there was a photo sale, but you can skip that without any issue.

When boarding, they recommended taking off sandals since we would be entering the water a bit. If the sandals were sandy, the crew would wash them in a bucket before handing them back.

Drinks were served on the boat, but all the explanations were in English. Some Japanese guests seemed hesitant and didn't take the drinks. I think it's fine to ask if you don't understand.

I was surprised when they stopped the boat offshore and said we could swim. Foreign guests quickly changed into swimsuits and jumped into the sea. It looked so refreshing that I wanted to give it a try.

Inside the boat, American music was playing loudly, and the cheerful crew kept the atmosphere lively. Although the boarding time was short, it was just right for enjoying the view of Waikiki from the sea.

天気に恵まれ、青い海に青い空、と絶好のロケーション。憧れのハワイでちょっとセレブな雰囲気を味わえました。

受付がわかりにくく、日除けのパラソルの下に座っている人に声をかけるとここでいい、と言われたのですが、乗船は集合場所のホテルのひとつ隣のハレクラニの前からでした。

移動するようにと声がかかるわけではなかったので、先に待っている人が歩き出すのに付いていくしかなく、これでいいのかと不安になりました。その分☆４つです。

乗船前に写真撮影をするようにとスタッフが指示するので断れなくみんな撮ってました。最後に写真の販売があったのですが、これはスルーすれば大丈夫です。

乗船時にちょっと海に入るのでサンダルも脱ぐようにと勧められます。砂だらけのサンダルだとクルーがじゃぶじゃぶとバケツでサンダルを洗ってから渡してくれました。

船の中ではドリンクが配られるのですが、説明はすべて英語です。日本人でわからない人は遠慮してるのかドリンクを受け取らない人もいました。わからなければ聞けばいいと思います。

沖合でいったん船をとめ、泳いでいいよと声がかかったのには驚きました。外国人の方たちは、次々と水着になって海へ入っていきます。気持ちよさそうなので、チャレンジしたかったです。

船の中はアメリカンミュージックがガンガン流れ、陽気なクルーが盛り上げてくれました。短い乗船時間ですが、ワイキキを海から眺めるにはちょうどいいかな。

There was a bit of wind, but we were able to enjoy it as a family. The boat had only foreigners, which made me a little nervous, but everything went smoothly. All the foreigners were 120 meters away.

風が少しありましたが、家族で楽しむことができました。船は外人のみでやや緊張しまし他が問題なくいきました。外人はみな120Mでありました。

We went as a couple! There were couples and families there. A boy around 10 years old was flying with his parents and looked like he was having a great time☆
We were also super excited, and when we dipped our feet in the water, they splashed us with water, maybe as a service!･:*+.\(( °ω° ))/.:+
We were the only ones who did the 150 meters, but everyone said, "I should have done the 150 meters!" It was totally fine even for first-timers (о´∀`о)

夫婦で行きました！カップルとファミリーがいました。10歳くらいの男の子が両親と飛んでてとても楽しそうでした☆
私達もテンションMAXで、水辺に足を付けるタイミングで足をバタつかせてたら、サービスでなのか思いっきり水チャポをさせてくれました･:*+.\(( °ω° ))/.:+
私達だけが150メートルでしたが、みんな『150メートルにすればよかった』と言っていました！初めてでも全然大丈夫でした(о´∀`о)

On February 19, 2017, I went parasailing. During this time of year in Hawaii, it was the rainy season, and it was colder than I expected. The weather was unstable, with rain and sunshine alternating throughout the day, creating a whirlwind of weather conditions.

I was worried that the activity might get canceled due to the strong winds and somewhat rough seas, but they came to pick me up in front of the hotel right on time.

All the instructions were in English (which is to be expected), and they spoke incredibly quickly. The only things I understood were that I could get photos taken for $30 and that they would appreciate tips if possible.

As long as I understood that, there were no major issues. They helped me with all the equipment, and they communicated what to do through gestures.

Since it was my first time parasailing, it was both fun and a bit scary, especially when being carried by the wind. Overall, I was satisfied with the activity, but I wish I had done it during a warmer time.

2017.2.19パラセーリングをしました。この時期のハワイは雨季で、予想以上に寒かったし、天気も安定しないのか、この日は降ったり止んだり晴れたりと、目まぐるしい天気でした。
風が強く、まあまあ海も荒れていたので、キャンセルになっちゃうんじゃないかと心配してましたが、ホテル前に時間前にお迎えにきてもらえました。
説明の全てが英語で(当たり前ですが)、しかもめちゃくちゃ早口(^^;)すこーしだけ理解できたのは、30ドルで写真を撮ってもらえるという事と、出来ればチップ下さい〜ということだけ。
これさえ理解できれば特に問題ありませんでした。器具は全て付けてもらえ、ジェスチャーでどうすればいいか伝えて貰えたので。
パラセーリング自体は、私自身初めての体験だったので、楽しくて怖かったです(笑)風に流される時が特にです(^^;)
全体の感想としては、アクティビティ自体は満足ですが、もっと暖かい時期にしたかったです。

Just before returning to my home country, the shuttle I was counting on was canceled. I hurriedly searched for alternatives through Veltra and found this one. I had previously relied on Roberts Hawaii for various tours, so I was relieved to secure a reservation.

The next day, while waiting in the hotel lobby, the driver only spoke English. Although the two of us weren't very proficient in English, the driver was considerate and communicated with us. We shared the shuttle with other travelers from the United States and Australia, and despite our limited English, we had a lively conversation.

It turns out that even if you can't speak well, you can still manage!

帰国直前になって当てにしていた送迎がキャンセルに。ベルトラさん経由で慌てて探したのがこちらでした。ロバーツハワイさんには以前からいろいろなツアーでお世話になっていたので、予約が取れてひとまず安心。
翌日ホテルのロビーで待っていると英語しか話せないドライバーさん。こちら二人はあまり英語が達者でないのですがいろいろ配慮して話してもらえました。混載で他はアメリカとオーストラリアの旅行者さんたちでしたが、同じ旅行者同士、拙い英語でしたが話が弾みました。
話せなくても何とかなるもんだなぁ。

This has been on our bucket list for years. We had an amazing time. Crew were friendly and professional and we felt completely safe. Would fo it again!!

My 15 year old son and I had a wonderful sail and snorkel trip. The 3 person crew took great care of us and we got to see turtles, fish and whales. Very thankful for the cruise. Highly recommend them.

The crew was helpful. There were 7 large sea turtles out waiting to greet us. One of the crew members was in the water with us to keep us safe. We had a great time.

I experienced this with my family of four. We dove to a depth of about 30 meters, and it felt like a different world down there. I was amazed at how the fish moved... The cruise to the submarine, which took about 10 minutes, was also pleasant. However, those who are prone to seasickness should be cautious. On the day we went, there were some waves, so our family took motion sickness medication in advance to prepare.

私は、家族4人で体験しました。水深30m程まで潜水しますが、そこはもう別世界。魚は、こんな動きをしていたのかと感心…潜水艦まで10分程のクルーズも気持ち良かったです。ただ、船酔いに弱い方は、要注意。当日私達家族は、少し波立っていたので事前に酔い止め飲んで準備しました。

Will, CJ and the staff were awesome. Highly recommend HH

I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.

I participated with my daughter.
The rainbow colors reflected on the surface of the sea were beautiful!
I paid an extra fee for a photo shoot, but I wonder if that was necessary ^_^
Also, motion sickness medication is a must‼︎

娘と参加しました。
海面に映るレインボーカラーが素敵でした！
別料金を払って撮影してもらいましたが、これは必要なかったかな^_^
あと、酔い止め必須です‼︎

We experienced this on our honeymoon!
The hotel picked us up on time.
The staff was very entertaining, and the scenery was incredibly beautiful, making it a lifelong memory!!
However, I took motion sickness medication beforehand, but due to my susceptibility to seasickness and the significant rocking of the boat, I ended up getting sick...
Still, I was very satisfied because I was able to have an experience that is hard to come by!!!
This time, there were four groups, and it was great that we could go and experience it quickly without taking too much time!

新婚旅行で体験しました！
ホテルにも時間通り迎えにきてもらえました。
スタッフの方もとても面白く、景色もすごく綺麗で一生の思い出になりました！！
ただ、事前に船酔い対策に酔い止めを飲んでいたのですが、
とても酔いやすい体質と、ボートのゆれがかなりあるのとで吐いてしまいました……。
でも、なかなかできない体験をすることができたので大満足です！！！
今回は4組でさっといってさっと体験できて時間もあまりかからない点もいいです！

I have been on a Catamaran before and this one just really didn't have enough seating for everyone. Was forced to seat on the floor at the front on the boat in a really uncomfortable position. Luckily me and my wife are young so we could deal with it. If you are a older person, you should get there early to get a more suitable seat.

Every year, I use this service to travel from the hotel to the airport when I come to Hawaii. The pickup time is always accurate, and I feel safe during the ride. There have been no issues, and I will definitely use it again.

毎年ハワイに来るたびホテルから空港までの移動に利用させて頂いています。迎えの時間も正確で道中も安心して乗車しています。特に問題も無くまたリピートさせて頂きます。

Every year, I use this service to travel from the hotel to the airport when I come to Hawaii. The pickup time is always accurate, and I feel safe during the ride. I haven't had any issues and will definitely use it again.

毎年ハワイに来るたびホテルから空港までの移動に利用させて頂いています。迎えの時間も正確で道中も安心して乗車しています。特に問題も無くまたリピートさせて頂きます。

Although I made a reservation the day before, they were able to accommodate me. I think this is the cheapest shuttle bus option available for solo travelers. The reason I didn't give a perfect score is that the bus arrived about 15 minutes late, which made me a bit anxious while waiting. However, that kind of delay might be normal for "Hawaii time." When I boarded, I was the only passenger, but they mentioned that another person was supposed to join. We made a stop at another hotel, but that person never showed up, so it ended up being a private ride for me, which felt a bit awkward. The bus took the scenic route along my favorite Ala Moana Boulevard instead of the highway. Seeing Ala Moana Park and Aloha Tower at the end of my trip was quite moving. The driver was very cheerful and full of Aloha spirit, making for a really pleasant experience. I think this bus is perfect for wrapping up wonderful memories. Next time, I plan to use it for a round trip if the opportunity arises.

前日の予約でしたが、応じていただけました。
一人で予約できるシャトルバスとしては最安だと思います。
評価が満点でなくマイナスなのは、15分くらいバスの到着時間が
遅れ、バスがくるまで少し不安になったからです。
でも「ハワイ時間」としてはそれくらいの遅延は普通かもしれませんね。
私が乗り込んだときは、私一人でしたが、もう一人乗る予定があるということで、
一か所別のホテルに立ち寄りましたが、結局その方は現れず、
私の貸切状態となり、申し訳ない感じでした。
バスは高速ではなく、私の大好きなアラモアナブールバードを通って行きました。
旅の最後に見る、アラモアナ公園やアロハタワーは感慨深いものがあります。
運転手さんはとても陽気で、
アロハスピリッツにあふれた、とても気持ちの良い方でした。
このバスは、素敵な思い出の締めくくりに最適だと思います。
次回、機会があれば往復で利用するつもりです。

It was really scary. The guide was trying to entertain us and was very enthusiastic! I'm glad I had a good experience! I was worried about the English guide, but the receptionist spoke Japanese, which made me feel at ease.

すごく怖かったです。ガイドさんは楽しませようとしてくれて、のりのりでした！良い経験ができてよかったです！英語ガイドで不安でしたが、受付の方が日本語で安心しました。

We participated as a couple. Since it was our first time surfing, we were quite anxious, but we had a lot of fun! There were Japanese staff members, so it was fine for those who don't understand English.
We joined a lesson around 8 AM on February 24, and it was pretty cold. (laughs)
In the end, we even received a free T-shirt, and we were very satisfied! Thank you!

カップルで参加させていただきました。はじめてサーフィンするのでかなり不安でしたが、十分に楽しめました！日本語のスタッフさんもいるので、英語がわからない方でも大丈夫でしたよ。
2月24日あたり朝8時からのレッスンに参加しましたが、かなり寒いです。笑
最後には無料のTシャツまでいただけて大満足です！ありがとうございました！

This sail was great and I like it . Just the location was difculty to find for me. I walked around for while and asked a few of people, finally I found boarding place it is the time for boarding already.
Otherwise everything is very good, the stuff is nice and professional, the weather is good and the sailing tour is very enjoyable.

I was a bit anxious because the bus didn't arrive even after 10 minutes past the meeting time, but a cheerful man came to pick us up (laughs). Since the scheduled time was 4 PM, which was a bit late, there were no other customers, just us. The staff were really nice people, and it became a truly enjoyable memory.

For parasailing, I chose the 120m option. It might be a little scary for first-timers, but it's just for a moment. Also, since it was windy, there was a feeling of floating when the wind stopped. However, even my friend who can't handle roller coasters (like the Tower of Terror at Tokyo DisneySea) was able to do it, so I think most people can enjoy it!

集合時間から10分経ってもバスが来てくれなくて、ひやひやしましたが、陽気なおじさんが迎えに来てくれました（笑）
時間は16時と遅め指定だったからか、他のお客さんはおらず、私たちだけでした。スタッフさんがとても気のいい人達で、ほんと楽しい思い出になりました。
パラセーリング自体は、120mを選びました。初めての方は少し怖いかもしれないですが、一瞬だけです。あと、風が強かったので、風が止んだときに浮遊感がありました。ただ、ジェットコースター（TDSのタワーオブテラーなど）が無理な友達でも乗れたので、ほとんどの人が楽しめると思います！

It was good, The kids loved it. There wasn't very many fish or things to look at.

This was an awesome experience and my husband and I had a great time! We both felt very safe at all times and were provided with mandatory life jackets as a safety measure. From the hotel pick up to the drop off, everyone was pleasant, courteous and met all our expectations. I would highly recommend this company again!

Extremely fun! I'm terrified of heights, but this was worth it. The bus picks you up right at your hotel and takes you to the dock, where you get on a boat with two really funny but knowledgable guys to guide you through this. Never felt unsafe, never felt like I should have picked a different company. They even took pictures of us and we got to buy the photos on an SD card after the event. Well worth the money and would definitely do again.

"Did I manage to ride even as a beginner?!"
My friend (a woman in her mid-20s with excellent athletic ability and skilled at snowboarding) managed to catch waves and was smiling and giving peace signs with both hands by her second try, despite it being her first experience surfing. The instructor even asked her, "Is this really your first time?" She seemed very satisfied and said, "I want to surf again when I go back to Japan!" (^^)

On the other hand, I (a generally average woman in my early 30s with no particular aversion to sports) fell 7 times out of 10 attempts and could only stand up about 3 times (even then, I couldn't manage a peace sign and was quite wobbly).

"The instructor was amazing"
I have participated in various tours with Veltra, but I thought this instructor had the toughest job. When we got tired from paddling, they would pull me along while paddling and push us with all their might to help us catch waves... it was really physical labor!!! I thought it was a tough job. They were also fun to chat with, which made it easy to tip them (^^).

"The photos were great"
They were secretly taken from the shore and turned out quite well.

"The beach was full of reefs and corals"
We wore shoes for surfing, but even so, I ended up hitting my legs against the reefs and corals when I fell. At first, we learned how to protect ourselves from the reefs and corals, but I still bumped into them a bit. As someone who isn't very skilled, I ended up with a lot of bruises on my legs... Σ(-᷅_-᷄๑) Also, the sea was cold in February.

《初めてでも乗れたか⁉︎》
友達（運動神経抜群の20代半ば女性。スノーボードが得意）は、サーフィン初体験にも関わらず、２回目のトライからもう波に乗って、両手を大きく挙げて笑顔でピースをしていました。
インストラクターさんから、「あなた、本当に初めて？」と聞かれるほど。
そんな彼女はやはり満足度が高かったみたいで、「日本に帰ってからもサーフィンやりたい！」と言っていました(^^)

一方、私（運動に苦手意識はない一般的な30代前半女性）は、１０回中、7回転び、3回立てるかな（それでもピースは無理。へっぴり腰）くらいになりました。

《インストラクターがすごい》
今までベルトラさんで色々なツアーに参加してきましたが、今回のインストラクターさんが、一番たいへんだろうなぁと思いました。
というのは、私達がパドリングに疲れたら、私の事も引っ張ってパドリングしてくれたり、私達を波に乗せるために力一杯押してくれたり…ほんっと肉体労働！！！
たいへんなお仕事だなぁと思いました。
おしゃべりが面白くて楽しいってのもありましたし、チップを気持ちよく払えました(^^)

《写真が良かった》
岸からこっそり撮られています。なかなかの出来でした。

《ビーチは岩礁とサンゴだらけ》
サーフィン用の靴を履いてやるんですけど、それでも転んだ時に、脚を岩礁やサンゴにぶつけてしまいます。
最初に、岩礁やサンゴから身を守る方法を習うのですが、それでも多少はぶつけちゃいます。
下手な私は、脚に青あざがたくさん…Σ(-᷅_-᷄๑)
それから、2月の海は寒かったです。

Five years ago, I also went parasailing in Hawaii. It was so much fun that this time was my second experience.

However! This time, it was a very windy day... (/ _ ; ) The boat was rocking back and forth...

...I got sick m(_ _)m

There were 11 people on the tour, including me, and both me and another person got sick (/ _ ; ) Even during the parasailing, the wind was strong, and I couldn't enjoy the scenery, feeling more like "This is scary~."

That said, it’s true that I had fun five years ago, so it really depends on the weather. Also, since it's a short activity, I think it's a good point that you can easily book it during your free time (o^冖^o)

5年前にも、同じくハワイでパラセイリングをしたことがありました。その時、とーっても楽しかったので、今回２回目でした。

しかし！今回はとても風が強い日で…(/ _ ; )
船がもう、揺れて揺れて…

…吐きましたm(_ _)m

船には、ツアー体験者が私を含め11人いたのですが、私ともう一人が吐いてました(/ _ ; )
パラセイリング中も風が強くて、景色を楽しむ余裕もなく、「怖い〜」って感じでした。

ただ、5年前は楽しかったのも真実なので、お天気しだいというところかと。
あと、短時間のアクティビティなので、あいてる時間に気軽に申し込めるのが良い点かなぁと思います(o^冖^o)