All Reviews for Family & Accessible Travel

This was an amazing experience! The boat captain and assistant were great--very capable and a lot of fun. Definitely unforgettable!

This was my second time trying parasailing since my experience in Okinawa, and the parasailing in Hawaii was full of speed and excitement. The staff took fun photos and provided great service, making it a wonderful memory.

パラセーリングは沖縄で挑戦して以来2度目でしたが、ハワイのパラセーリングはスピード感満載でエキサイティングでした。スタッフが面白い写真を撮ってくれたりサービスも充実してて良い思い出になりました。

Continuing from my previous experience, I used this shuttle service without any worries. The man who guided me to the shuttle bus was entertaining, and it made me forget the fatigue from the flight. I believe I was able to enjoy Hawaii to the fullest.

前回に引き続き、なんの不安もなくこちらのシャトルサービスを利用しました。
シャトルバスまで案内してくれた男性の話が面白く、飛行機での疲れも吹っ飛びました。
先行きよく、ハワイを楽しめたと思います。

Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.

We participated as a couple on the first flight of the day.
I thought I would get motion sickness, so I took some motion sickness medicine!
There were a total of four couples, including us, and everyone was really nice, taking pictures of each other!
It seems that if you want the staff to take your picture, you need to let them know before you fly.
We chose to go up to 150 meters, and I was amazed by the beautiful blue of the ocean that you can't see in Japan!
When the wind blew, it felt like swinging on a swing, and I thought it was scary! But thanks to the skilled captain's maneuvering, we quickly moved to a spot with less wind, which made me feel safe.
I had heard that lying down helps with motion sickness, so I relaxed with my legs stretched out in the boat's seat.
Since there were only four couples, there was plenty of space, and the staff didn't say anything to me, so if you're worried about seasickness, I recommend trying that.
Along the way, a lovely lady from Okayama even offered me her lap to rest my head on, and thanks to her, I was able to enjoy the experience without feeling sick at all!
I wish I had asked for her contact information... Thank you so much for that!
The captain and the staff all prioritize safety.
Thank you very much!

朝イチの便で夫婦で参加しました。
元々乗り物酔いがひどいと思ってたので、酔い止めを飲みました！
私たち含め全部で4組でしたがみなさんとっても感じのいい方で、お互い写真を撮り合いました！
スタッフの方に写真を撮ってもらいたい場合は、飛ぶ前に言っておかないとダメなようです。
150メートルにしたのでが、日本では見れないような海の青さに感動しました！
風が吹くとブランコを漕いでるみたいにユーラユーラ揺れて怖っっ！と思いましたが、敏腕の船長さんの操縦で、すぐ風が弱いところへと移動させてくれるので安心でした(^_^)
乗り物酔い対策は、寝っ転がると酔わないと聞いていたので、船の座席で足を伸ばし
てリラックスしてました。笑
4組だったので座席に余裕があったからか、スタッフさんにも別に何も言われなかったので、参加予定の方で船酔いが気になる方はそうしてみてください。
途中、岡山県から来られた素敵な奥様に膝枕までしていただき、、お陰で全く酔わずに楽しむことができました！
連絡先を聞いていたら良かった、、と思っております。その節は本当にありがとうございました。
船長もスタッフの方々も、安全第一に努めてくださいます。
ありがとうございました！

The Japanese driver who picked us up was chatty and funny. Right after we met, he was full of risqué jokes, probably because we were newlyweds. (laughs) The parasailing was great weather-wise, but it was quite bumpy, and even though I took motion sickness medicine, I ended up feeling nauseous. I recommend that those who are prone to motion sickness skip a meal or eat lightly!

I appreciated the crew's thoughtfulness when they offered the scent of orange peels and asked if I wanted to eat.

I would love to participate again if the opportunity arises.

送迎の日系おじさんがおしゃべりで面白かったです。
会ってすぐ 私たちが新婚だったからか下ネタ全開でした。(笑)
パラセーリングは天気は良かったのですが、結構揺れて酔い止めを飲んでいたのに酔ってしまいました。
酔いやすいかたは食事は抜くか少な目にする事をおすすめします！

乗組員の方が気を使ってオレンジの皮を匂わせてくれたり、食べる？と聞いてくれたり気遣いが嬉しかったです。

また機会があれば参加したいなと思いました。

I had a meeting scheduled for 13:55, but since no one came to pick me up, I called the company. In the end, they arrived 20 minutes late. After that, we were able to move to the hotel smoothly. I wish the meeting point at the Hawaiian Airlines baggage claim was a bit clearer.

13:55に待ち合わせになってもお迎えが来ないため、会社の方へＴＥＬ。結局来たのが20分遅れ
その後はスムーズにホテルまで移動できました。
ハワイアン航空の手荷物受取場所での待ち合わせは、もう少し分かり易くして欲しいです。

This was the best experience in our lives. The guides were friendly and very helpful. I would go again with this group in a heart beat. Our pictures turned out great. The view was excellent and really enjoyable.

Had a great time with these ladies! They did an awesome job explaining and teaching us what to do. Would definitely surf with them again!

Our scheduled tour was canceled due to engine trouble. We were asked to reschedule for the next day, but since it was our return date, we strongly requested to join another boat tour that was departing 30 minutes later. There was only one other group besides us, and I think the parasailing time was longer than expected. We also got to drive the cruiser and were able to see whales in the distance. We took photos during the flight with another group using our smartphones and ended up purchasing the photos for $30. We chose the 120m height, which I thought was just right. It was a lot of fun, and my friend said it was the most enjoyable among all the marine sports.

当日予約していた時間にはエンジントラブルのため欠航となりました。翌日に変更をお願いされましたが、帰国日のため変更ができず強くお願いをし３０分後に出発する別のボートのツアーに参加しました。私たちの他に１組しかおらず、パラセーリングの時間も長かったと思います。クルーザーも運転させてもらい、遠くにクジラを見ることもできました。飛行中の写真をスマートフォンでもう一組と撮影し合いましたが、３０＄払って写真も購入しました。１２０mを選びましたが、高さも丁度よかったと思います。すごく楽しく友人はマリンスポーツの中で１番楽しかったと言っていました。

The accommodation was a small hotel, but I chose to use their service because they offered to pick me up right in front of the hotel. The pickup time was as scheduled. When I traveled to Honolulu before, I hadn't booked a shuttle from Honolulu to the airport for my return trip, and when I tried to call a taxi on the day of departure, it was during rush hour, so I couldn't find a taxi right away and felt very anxious. Therefore, I made sure to book in advance for this trip. Unlike in Japan, it seems that you can't always catch a taxi in Honolulu.

宿泊先が小さなホテルでしたが、ホテルの前までピックアップしに来てくれるということでしたので利用しました。ピックアップ時間も予定どおりでした。以前ホノルルに旅行したとき、帰りのホノルルから空港までの送迎を予約しておらず、当日タクシーを呼ぼうとしたら渋滞する時間だったため、すぐにタクシーが見つからずとても焦ったことがあったので、今回の旅でははあらかじめ予約しておきました。ホノルルでは日本と違っていつでもタクシーが捕まるわけでないらしいので。

Other shuttle services only picked up from large hotels, but this one offered direct service to smaller hotels, so I decided to use it. The reception counter at Honolulu Airport was right next to the airport exit, making it easy to find. Additionally, the staff who assisted me were Japanese.

他の送迎サービスは大きなホテルでないと送ってもらえなかったのですが、こちらは小さなホテルでも直接ホテルまで送ってもらえるということだったので利用しました。ホノルル空港の受付カウンターは空港出口を出たすぐ隣でわかりやすかったです。また受け付けてくれたのは日本人のスタッフでした。

I joined the tour because it was advertised as a Japanese-language tour, but the guide's Japanese was quite poor.

Also, depending on your seat, you might not be able to see the fish. It seems that the other side had colorful fish, but on the side I was sitting, I could only see a few horse mackerel and black fish.

Additionally, it was a plan that promised a diving certificate, but I ended up receiving nothing, and the treatment was the same as the regular plan.

I felt quite disappointed given my expectations, so I won't be participating again.

10時は日本語のツアーと書いてあったので参加しましたが、ガイドの日本語がかなり酷いです。

また、席側によって魚が見れない場合があります。
反対側はカラフルな魚がみれていたみたいですが、私が座った側はアジや黒い魚がちょこっと見れただけでした。

また、潜水証明書が貰えるプランでしたが何も貰う事なく終わり、扱いも通常のプランと同じでした。

期待していた分かなり残念な気持ちになったので、もう参加する事は無いです。

The welcome bus was clean, and we enjoyed drinks before boarding. There was also a service that took photos with our camera after we boarded. It was a packed experience. The ship was also clean, and we felt safe using it. We will use this service again.

迎えのバスもきれいで、乗船前にドリンクをいただき
乗船後も当方のカメラで写真を撮ってくれるサービスもあり
盛りだくさんでした
船もきれいで安心して利用することができましたまた利用します

It was very good and easy to understand. I have used it many times, and I will use it again.

わかりやすくてとても良かったです(^^)
何回も使わせていただいてますがまた利用させていただきます(^ ^)

I did the 120m parasailing! The person who picked us up was very playful and kept us laughing the whole time! However, the pickup person, the instructor, and the receptionist do not speak Japanese.

If you're unsure whether to choose 120m or 150m, I recommend the 120m! Since you're over the ocean, the height sensation doesn't feel much different, and for an additional $30, you can buy an SD card with several photos taken during the experience, making it almost the same price as the 150m option, which feels like a good deal!

Here’s a bit of a spoiler: when you finish flying, the rope automatically retracts and you return to the boat, but you get dropped into the sea from a low height... It feels like a splash. So, you will get wet! I brought denim shorts to change into, but there was no place to change, so I just wore my denim. Also, I was told to place my own towel on the seat to avoid wetting the bus, so definitely bring a towel!

- Something to wear over your wet swimsuit
- A towel

It's better to bring those. Lastly, for those using an iPhone 7 (which is water-resistant), it seems you can fly while holding your iPhone 7 (at your own risk), but just in case, bring a waterproof bag with a strap to ensure you don’t drop it, or it might sink to the bottom of the sea... It can also get in the way when you're holding onto the safety belt and you might drop it. The moment you take off is very powerful, so you might accidentally drop it (I left mine on the boat). If you attach a strap to a GoPro, it should be fine!

120mのパラセイリングをやりました！
送迎の方はとてもお茶目な人で終始笑わせてくれました！
ただ送迎の方、インストラクター方、受付の方は
日本語が通じません
120mか150mかで迷われてる方は
120mをオススメします！
海の上なのであまり高さの感覚が変わらないのと
プラス$30？で何十枚か撮った写真のSDカードを
買うことができるので150mとほぼ同じ値段で
お得感得られると思います！
ここからちょっとネタバレになりますが
飛び終わった際ロープが自動で巻かれて
船に戻るのですが低い高さから一度海に落とされます…
ボチャンッて感じで。
なので濡れます！！
私はデニムのショーパンを着替え用に持って来ましたが
着替える場所がなかったのでそのままデニムを履きました
また、バスの中を濡らさないでほしいとお尻に自前タオルを敷いてと言われたのでタオルも必ず持っていきましょう！
・濡れた水着の上に着れるもの
・タオル
持ってったほうがいいです
最後にiPhone7(生活防水仕様のため)ご使用の方
iPhone7を持ちながら飛ぶことはできるそう(自己責任)
なのですが念のため防水用の袋にストラップがついてるものなど、
絶対に落とさないよう対策していかないと
海の底に消えます…
安全ベルトに捕まる際も邪魔になり落とします…
飛ぶ瞬間がすごい勢いであがりますので
勢いで落としてしまったり
(私は船に置いておきました)
goproもストラップをつければ問題ないです！

I participated with my third-grade elementary school child and my wife. My child was very satisfied, so as a parent, I was also very happy. During the waiting time for parasailing, I was able to take a nice walk with my first-grade eldest son and my kindergarten-aged second son.

小学生３年生と嫁で参加させて頂きました。子供は大変満足でしたので親としても大満足です。
１年生の長男・年長の次男とは、パラセイリングの待ち時間に仲良く散歩できました。

I couldn't go in Guam, so I was really looking forward to this time. Everyone on the same boat had a great time together. I took motion sickness medicine, but the swaying boat was thrilling and fun. The parasailing was higher than I imagined and a bit scary, but the view was amazing. However, while everyone else's photos turned out beautifully, ours were a bit disappointing.

グアムで乗れなかったので、今回とても楽しみにしていました。同じ船に乗った方たち皆で盛り上がりながら楽しませて頂きました。酔い止めも飲んで行きましたが、揺れ動く船もスリルがあり、楽しかったです。パラセリングは想像以上に高くて怖かったけど、眺めは最高ただ、皆さんの写真は綺麗なのに、私たちの写真はイマイチばかりで残念でした。

This time, I took my 66-year-old mother with me on an adventure. I was worried because of her age, but we had a lot of fun participating. Since it was a tour close to Waikiki, if you join in the morning, you can return to the hotel before lunch, allowing you to spend the afternoon pleasantly as well. It's perfect for those who want to enjoy a little without spending too much time. More than that, it seems my mother really enjoyed it (laughs). Of course, the staff were also very pleasant.

今回、66歳になる母を連れてチャレンジしました。高齢だし心配でしたがとても楽しく参加できました。ワイキキから近くでのツアーなので午前に参加すればお昼前にはホテルに戻れるので午後も友好的に時間を使えるので、あまり時間をかけずにちょっと楽しみたい人には最適です。それ以上に母は楽しかったようです(笑)もちろんスタッフの方も感じの良い方達でしたよ。

The reception was a bit hard to find, but it was really just to the right as soon as you exit, like the airport check-in counter. We were at Ohana Waikiki Malia, and I think we were about third in line? Anyway, we arrived quickly, so there was no loss of time. I would like to use this service again next time. Thank you very much.

受付がどこなのか少しわかりずらかったですが、ほんとに出てすぐ右の空港のチェックインカウンターのようなところにありました。
私たちはオハナワイキキマリアでしたが、3番目くらいだったかな？とにかくすぐについたので時間のロスはありませんでした。
次回もお願いしたいと思います。
ありがとうございました。

There is a Robert's counter right by the group exit of the airport. The staff at the counter were Japanese. We waited about 10 minutes for the bus, but there were no other customers, so we had the bus to ourselves. It took less than 20 minutes to get to the hotel in Waikiki, and the ride was smooth.

空港のグループ出口からすぐのところにロバートのカウンターがあります。
カウンターのスタッフは日本の方でした。バスが来るまで10分ほど待ちましたが他にお客様もいなくてバスは貸し切り状態。ワイキキのホテルまで20分もかからずスムーズでした。

I was very pleased with the airport transfer service from the hotel, so I requested the return transfer from the hotel to the airport. Unlike taxis, it includes tips, which makes it reassuring to use.

空港からホテルまでの送迎を利用してとても良かったので帰りホテルから空港までお願いしました。タクシーなどとちがいチップまで込みなので安心して利用できるところがうれしいです。

I watched it with a friend, and it was a fun time that went by in the blink of an eye. Thank you very much. The content was also packed, and I was very satisfied. I would like to watch it again.

友人と観覧しましたが、あっという間の楽しいひと時で、どうもありがとうございました。
内容も、盛りだくさんで、大満足でした。
また、観覧したいと思います。

I always make reservations and use this site. Since the pickup is at the hotel lobby, I can go to the airport without worrying about my luggage, which makes it stress-free. I plan to use it again next time.

いつもこのサイトで予約して利用してます。
ホテルのロビーでピックアップなので荷物も気にせずストレスなしで空港まで行けます。
また次回も利用するつもりです。

The weather was wonderful, and the views were breathtaking. At first, I was a bit nervous as we gradually went up to higher places, but the stunning scenery completely made me forget about that. It was such a fantastic experience, and I would love to use this service again on my next trip to Hawaii.

お天気にも恵まれて最高の景色でした。
最初は高いところに徐々に上がっていく
ので少しドキドキしていたのですがそんなこともかき消すような素敵な景色に感動しました。
とっても素敵な経験ができてまたハワイ旅行の際はこちらでお願いしたいです。

This trip was great, it was a lot of fun. The guides kept us safe and comfortable, it was efficient and very fun! Do expect to get wet.

We had a nice time on this cruise. Great way to see fireworks

Fantastic wsy to finish our stay in Hawaii. Great team, friendly and really added to the experience. Thanks Rich, Michelle & Corbin.

It was nice to be guided from the information center to the bus stop right after arrival, but even though there were already four people (from three hotels) gathered, we were made to wait for nearly 20 minutes. I always use this service, but I can't help but feel that the quality is getting worse and worse.

到着してすぐに案内所からバス乗り場まで案内されたのはよかったのですが、
既に4人（3か所ホテル）集まっているのに、もう少し乗せたいのかわかりませんが、
20分近く待たされました。
いつも使っているのですが、どんどん仕様が悪くなっていくと感じるのは気のせいでしょうか。

The weather was great, and I was able to see some beautiful scenery! At first, I was a little scared, but I went up smoothly, and when coming down, I landed slowly, so it was fine. The view from parasailing was truly spectacular, and I had a valuable experience, so I am very satisfied!

天気にも恵まれてとてもいい景色が見れました！
最初は少し怖がっていましたが、すっと上がっていくのと降りる時もゆっくりと着地するので大丈夫でした◎
パラセイリングからの景色は本当に絶景で、貴重な体験ができてとても満足しています(^^)